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  • Property Manager
    Property Manager
    hace 5 horas
    £30000–£40000 anual
    Jornada completa
    Harrow

    An exciting opportunity has arisen within our Block Management Department for an experienced IRPM Block Manager to join our friendly vibrant and boutique agency. Rather than just being “another Block Manager” filling a position in a large corporate company, here you are encouraged to bring new ideas to the table and have a real influence on how the department develops and grows. Our Block Managers possess excellent customer service skills, solid industry knowledge and strong problem-solving skills. They are also hardworking and organised professionals, with a calm, strategic, flexible approach to client management. The successful candidate will need to have 2 years’ experience in the Block Management Industry, either as a Block Manager or an Assistant Block Manager looking to take the next step. Alternatively, we are willing to train applicants with first class honours in surveying, real estate/housing management or similar RICS accredited disciplines. Trainee applicants will be offered on the job training and be required to complete the TPI Level 2 Leasehold Management Course within the first year of your employment with us. Key responsibilities: • Day to Day Block Management: proactively develop service levels across the portfolio to exceed client expectations, advising client of management set-up, • Planning cyclical maintenance, managing reactive works and monitoring contractors. Ensure only approved contractors are instructed. Regularly monitor service delivery of contractors., • Meeting service level KPIs including maintenance repairs, sales packs, email/letter responses, etc., • Demonstrating and applying an understanding of all service agreements in place within your portfolio including legislation and codes of practice., • Being able to read and understand leases; keeping up to date with legislation and demonstrate an awareness of approaching changes and major case law. Pre-empt legislative issues which may affect the properties under your control ensuring that team members share the knowledge, • Carry out thorough quarterly site inspections across portfolio and send timely reports to block directors, • Organising, attending and chairing AGMs including sending the relevant notices and preparation, • Working with accounts department to prepare budgets, service charges demands and ground rents including reconciliations and timely chasing of arrears, • Liaison with accountants for production of blocks accounts, ensuring timely submissions to CH and HMRC, • Carrying out statutory consultation procedures ensuring guidelines are met, • Liaising with Insurance Brokers to ensure any claims are dealt with in a timely manner, • Liaising with leaseholders and block directors, ensuring they are kept updated on matters and notes are on the system. Demonstrating tact and diplomacy in handling sensitive matters, • Updating leaseholder and tenant information, ensuring data is accurate on the system, • Remaining compliant with data protection governance and confidentiality, • Introduce innovative ways to improve what we do and to anticipate and alleviate potential problems. Working with management to put measures in place to prevent problems recurring, • Attending out of hours emergency calls on rotation, • Reviewing record keeping procedures, ensuring the database is updated and accurate, • Attend regular team meetings and provide monthly department reports, • Mentoring junior colleagues and ensuring your direct reports are working to required standards.

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  • Team Leader
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    Team Leader
    hace 21 horas
    £25000–£38000 anual
    Jornada completa
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • General Manager
    General Manager
    hace 11 días
    £44000–£48000 anual
    Jornada completa
    London

    We’re Hiring – General Manager at Parlour Parlour has built a reputation as one of London’s most exciting restaurant–bar–pub venues. Proudly listed in the Top 100 Gastropubs in Great Britain, we have been setting the standard for quality, creativity, and hospitality for over a decade. Open seven days a week for brunch, lunch, dinner, and drinks, Parlour specialises in seasonal, proudly British food and drinks, delivered with warmth, personality, and consistently high standards. Established in 2012 by owner and chef-patron Jesse Dunford Wood, Parlour has, over the past 13 years, become a much-loved institution within the local communities of Queen’s Park and Kensal Rise. Under the same Dunford Wood umbrella, we proudly opened our sister restaurant Six Portland Road in 2020, followed by our catering company Events by Harvest in 2024. We are now seeking an experienced, confident, and hands-on General Manager to lead the venue, inspire the team, and drive the business forward. The Role As General Manager, you will have full responsibility for the day-to-day operations of Parlour, ensuring an exceptional guest experience, strong commercial performance, and a motivated, high-performing team. You will lead from the floor while maintaining a clear strategic overview of the business. The General Manager will report directly to the Owners / Senior Management. Key Responsibilities • Full oversight of daily operations and service, • Delivery of a consistently high-quality guest experience, • Management of budgets, labour, stock control, and supplier relationships, • Driving sales, profitability, and operational efficiency, • Development and execution of menus, promotions, events, and seasonal initiatives, • Recruitment, training, and leadership of the management and front-of-house teams, • Maintaining standards in line with Parlour’s values and reputation, • Ensuring compliance with all health & safety, licensing, and legal requirements Candidate Profile • Proven experience as a General Manager, or a strong Deputy / Assistant General Manager ready to progress, • Demonstrated leadership and people-management capability, • Strong commercial awareness with a solid understanding of financials and KPIs, • Hands-on, proactive approach within a fast-paced hospitality environment, • Excellent communication and organisational skills, with strong attention to detail, • A leadership style that is visible, supportive, and leads by example Working Pattern This is a full-time role requiring flexibility, including evenings and weekends. Remuneration & Benefits • Competitive salary dependent on experience starting from 50k+, • Guaranteed time off during the Christmas period, • Ongoing training, professional development, and career progression, • A supportive, dynamic, and engaging working environment Additional Information • Applicants must have the right to work in the UK, • Start date flexible for the right candidate If you are ready to take full ownership of a respected and well-established venue and lead a committed team, we would be pleased to hear from you. Applications are now open.

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  • Operations Manager
    Operations Manager
    hace 12 días
    £35000–£45000 anual
    Jornada completa
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

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  • Site Manager
    Site Manager
    hace 1 mes
    £34000–£35000 anual
    Jornada completa
    Hendon Central, Barnet

    Site Manager – owner led, multifaceted family business – once in a lifetime opportunity! 35,000pa 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Site Manager, you will be supporting and working alongside the owners to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Guided recruitment, training and development of all team members to reach their full potential., • Monitor financial performance, including sales, costs, and budgets., • Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: • Management experience within counter service / QSR sites., • A love and understanding of what it takes to serve the community through your business, • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment, • A calm, kind and genuine person. What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠A supportive and caring work environment. -⁠ ⁠Opportunities for professional growth and development.

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  • Solicitor
    Solicitor
    hace 2 meses
    Jornada completa
    London

    Title: Supervising Solicitor / ABS & SRA Compliance Lead (Consultancy) Location: Flexible / Hybrid (UK) Overview We are seeking an SRA-regulated Solicitor (minimum 3 years’ PQE) to work with our company on the registration of the business as an Alternative Business Structure (ABS) and to provide ongoing legal supervision. The role includes acting as a supervising solicitor for SQE Qualifying Work Experience (QWE) over a two-year period and supporting the company in meeting its regulatory and compliance obligations under the SRA framework. This is a long-term, flexible engagement, suitable for an experienced solicitor seeking consultancy or part-time regulatory work. Key Responsibilities • Advise on and support the SRA ABS application and licensing process, • Assist in establishing compliant governance and regulatory structures, • Provide supervision of legal work within the business, • Act as supervising solicitor for SQE Qualifying Work Experience (QWE) in accordance with SRA requirements, • Review work, provide guidance, and confirm competence development, • Qualified Solicitor of England & Wales, • SRA registered and in good standing, • Minimum 3 years’ post-qualification experience, • Solid understanding of SRA regulation and professional obligations, • Willingness to supervise and certify QWE, • Previous experience with ABS structures, • Experience in compliance, supervision, or training roles, • Part-time or consultancy basis, • Competitive remuneration, aligned with regulatory responsibility, • Long-term collaboration opportunity

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