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  • Cleaner – Street Food Market (Bishop's Stortford)
    Cleaner – Street Food Market (Bishop's Stortford)
    hace 5 días
    £16 por hora
    Jornada completa
    Bishop's Stortford

    Pay: £16.00-£16.50 per hour Job Description: Cleaner – Street Food Market (Bishop's Stortford) Location: Eat17 Street Food Market, Bishop's Stortford Hours: Various shifts available – 11:00am–5:00pm and 5:00pm–11:00pm Days: Monday to Sunday (7-day operation) We are looking for enthusiastic and reliable cleaners to join our team at our busy and vibrant street food market in Bishop's Stortford. As we operate seven days a week, we have a range of shifts available. When applying, please let us know which days and hours you are available to work. The Role Your shift will be split between front-of-house and back-of-house cleaning duties. For approximately the first three hours of your shift you will be working on the market floor, including: Clearing and cleaning customer tables Keeping the dining areas clean and presentable Cleaning and maintaining customer toilets Ensuring the market always looks clean, welcoming and well presented The remainder of your shift will involve a variety of cleaning duties, including: Sweeping and mopping front and back-of-house floors Emptying bins and maintaining high hygiene standards Cleaning staff and back-of-house areas Carrying out various cleaning tasks as required to ensure the site remains clean and well presented About You We're looking for someone who: Is reliable and punctual Has a strong work ethic Takes pride in maintaining high standards of cleanliness Works well as part of a team Is able to work in a fast-paced environment Has a positive, can-do attitude Experience in a commercial cleaning or hospitality environment is desirable but not essential, as full training will be provided. If you enjoy working in a busy environment and take pride in delivering exceptional cleanliness and presentation, we'd love to hear from you. Please include your availability (days and preferred shift times) with your application. Application question(s): If succesful when would be the soonest you could start Do you live within 20 minuites of bishops stortford Work Location: In person

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  • Junior Commercial Property Agent | Bishop's Stortford
    Junior Commercial Property Agent | Bishop's Stortford
    hace 11 días
    £25000–£27500 anual
    Jornada completa
    Bishop's Stortford

    Coke Gearing Consulting is an independent firm of Chartered Surveyors and Agents with offices in Bishop's Stortford, Colchester and Chelmsford, covering commercial property across Hertfordshire, Essex, Suffolk and the NE M25 and M11/A120 corridors. We're looking for a Junior Commercial Property Agent to join our Bishop's Stortford team. The Role This is a hands-on, varied agency role working across a mixed portfolio of commercial property instructions, which includes the likes of Industrial premises, offices, retail, farm units and various others. You'll be involved in: · Inspecting, measuring and valuing properties for sale, letting or acquisition · Preparing marketing materials and reports · Conducting viewings with prospective buyers and tenants · Negotiating deal terms and preparing Heads of Terms · Liaising with solicitors and clients through to completion The Candidate We're looking for someone with some experience in agency or a sales environment, and a genuine interest in commercial property. You don't need to be a qualified surveyor, as long as you have enthusiasm, good people skills and a willingness to learn; these matter more to us. You must hold a full, clean UK driving licence and have access to your own car for business use. Salary & Hours £25,000 – £27,500 per annum, dependant on experience. Full-time, Monday to Friday, 9:00am – 5:30pm. Why CG? We're a dynamic, forward-thinking firm with strong roots across our core markets and continued growth ambitions. You'll join a close-knit team with real variety in your day-to-day work and genuine scope to develop within commercial property.

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  • Customer Experience Manager (E-commerce)
    Customer Experience Manager (E-commerce)
    hace 17 días
    £25000–£28000 anual
    Jornada completa
    Much Hadham

    Customer Experience Manager (E-commerce) Location: Bishop’s Stortford (on-site) Salary: £25,000 – £28,000 (depending on experience) Hours: Full-time, 35 hours per week, 5 days a week (flexible hours considered, including part-time over five days) Start: Immediate About Goldtop Goldtop Motorcycle Outfitters is an independent British motorcycle apparel brand, designing and supplying premium leather jackets, gloves, luggage and riding apparel to customers around the world. We're passionate about quality, craftsmanship and customer service, and we believe every interaction with our customers should reflect the same care and attention that goes into our products. We're looking for a friendly, knowledgeable and organised Customer Experience Manager to become the voice of Goldtop. You'll be the first point of contact for our customers, helping riders choose the right products, resolving issues with empathy and professionalism, and ensuring every customer receives the exceptional service our brand is known for. Working closely with the Managing Director and the wider team, you'll take ownership of our customer support function while helping shape an outstanding customer experience as the business continues to grow. The Role This is a varied and rewarding position where no two days are quite the same. You'll manage customer enquiries from first contact through to resolution, supporting riders before they purchase and looking after them long after their order has arrived. Whether you're helping someone choose the correct jacket size, arranging an exchange, processing a warranty claim or resolving a delivery query, you'll take pride in finding the right solution while maintaining the friendly, knowledgeable and personal approach that defines Goldtop. As a small, growing business, we're looking for someone who enjoys taking ownership, thrives in a hands-on environment and is happy to support other areas of the business when needed. Key Responsibilities Customer Support: • Act as the primary point of contact for customer enquiries via telephone and email., • Deliver friendly, knowledgeable and professional support before, during and after purchase., • Advise customers on sizing, product features and suitability without using high-pressure sales techniques., • Help customers choose the right products based on their individual needs., • Resolve customer queries efficiently while maintaining a positive customer experience., • Manage returns, exchanges, refunds and warranty claims., • Liaise with couriers regarding delivery issues where required., • Maintain accurate customer records and correspondence within our support systems., • Ensure the customer support inbox is managed effectively and kept up to date throughout each day. Customer Experience: • Take ownership of the overall customer support experience., • Identify recurring customer issues and suggest improvements to products, processes or website information., • Help maintain a consistently high standard of customer satisfaction., • Support the wider team with customer-related administrative tasks as required., • Provide occasional assistance in other areas of the business during busy periods., • Represent Goldtop professionally at occasional motorcycle events and shows if required. About You We're looking for someone who genuinely enjoys helping people. You'll be naturally organised, calm under pressure and able to build trust with customers through honest advice and excellent communication. You'll ideally have: • Previous experience in a customer support or customer service role., • Experience within an ecommerce business, ideally selling premium products., • Excellent written and verbal communication skills., • Strong organisational skills with excellent attention to detail., • A calm, patient and professional approach to problem solving., • Confidence using computer systems and learning new software., • A genuine desire to provide exceptional customer service., • A passion for motorcycles or motorcycling would be a significant advantage. Experience with Shopify, Gorgias or ShipStation would be beneficial but is not essential. What Success Looks Like You'll know you're succeeding when: • Customer emails and enquiries are responded to promptly and professionally., • Returns, refunds and warranty claims are processed efficiently., • Customers receive knowledgeable, honest advice that helps them make the right purchasing decisions., • Customer feedback remains consistently positive., • Recurring issues are identified and improvements are suggested proactively., • Every customer interaction reflects Goldtop's reputation for quality and personal service. What We Offer • Monday to Friday working pattern., • Flexible working hours considered, including part-time over five days., • 50% staff discount across our product range., • Flexible holiday arrangements., • Workplace pension., • A supportive, friendly and passionate working environment., • Opportunities to attend motorcycle shows and industry events., • Direct access to the Managing Director with the opportunity to influence how we look after our customers., • Genuine opportunities to grow with the business as Goldtop continues to expand. Why Join Goldtop? This isn't a call centre role. You'll be joining an independent British motorcycle brand where customer service is genuinely valued and where you'll have the freedom to take ownership of your work. You'll become an important part of a small, passionate team that takes pride in doing things properly. Every conversation, every email and every customer interaction is an opportunity to reinforce the trust our customers place in Goldtop. If you enjoy helping people, solving problems and delivering exceptional service with a personal touch, we'd love to hear from you.

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