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  • Security Officer
    Security Officer
    hace 5 horas
    £13.3 por hora
    Jornada completa
    Hitchin

    About the Role Apollo Security Division is seeking an approachable, vigilant, and highly empathetic Front of House Security Guard to manage a busy gatehouse in Hitchin. As the first point of contact for the site, you will be responsible for ensuring the safety and security of the premises while delivering exceptional customer service. This is a unique role that requires a high level of emotional intelligence. You will be interacting daily with a diverse range of visitors from around the world, many of whom have varying degrees of English proficiency. Additionally, you will be working closely with the client’s internal staff. A calm, patient, and welcoming temperament is absolutely essential for this position. Key Responsibilities • Access Control & Gatehouse Management: Monitor and authorize the entry and departure of employees, visitors, and delivery vehicles at a high-traffic gatehouse., • Front of House Duties: Act as the welcoming face of the site, communicating effectively with international drivers and visitors who may have limited English., • Compassionate Support: Provide a reassuring, patient, and supportive presence for the client’s staff, maintaining an environment that minimizes stress and anxiety., • Emergency Response: Act as a designated first responder on-site, handling any medical or security emergencies calmly and professionally., • Traffic Marshalling: Assist with the safe movement of vehicles on-site (Banksman training will be provided). Requirements & Qualifications • First Aid Certification: Must hold a valid, recognized First Aid certificate., • Exceptional Temperament: A proven ability to remain calm, patient, and empathetic, particularly when interacting with vulnerable individuals or those with mental health considerations., • Communication Skills: Strong interpersonal skills with the ability to bridge language barriers and communicate clearly and respectfully with people from diverse backgrounds., • Reliability: Highly dependable with excellent time-management skills to adhere to the strict operational roster., • SIA License: A valid SIA license is required for this role. Working Hours Training Schedule: • 05:00 – 14:30 (minimum of 3 days fully paid) Regular Working Pattern: • Monday to Thursday: 14:30 – 00:30, • Friday: 14:30 – 22:30, • Saturday: 12:00 – 16:30, • Sunday: Off Benefits • Professional Development: Fully funded Banksman License training provided upon starting., • Stable Income: Reliable PAYE employment at £13.30 per hour.

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  • Store Manager
    Store Manager
    hace 9 días
    £30000–£35000 anual
    Jornada completa
    Chells, Stevenage

    Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and Train new staff and conduct induction · Ensure high levels of customers’ satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills · Bachelor &/ Master’s degree or a related study and experience

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  • Beauty Therapist
    Beauty Therapist
    hace 1 mes
    Jornada parcial
    Woolmer Green

    *BEAUTY THERAPIST NEEDED - IMMEDIATE START - WE ATTRACT YOU!* *Palm Holistics Salon in Hertfordshire - SG3 6JE* If you feel this role is a great opportunity for you, please don't hesitate to apply. We would appreciate it, and we can discuss things in more depth once applied. What are you waiting for? This is a fantastic opportunity for someone who is looking to grow within an established business and supportive small team while also building their own loyal clientele. We are seeking a caring, friendly, self-motivated and self-employed beauty therapist to provide professional beauty services to clients under the Palm Holistics name. *We are looking for someone who can offer:* -Intimate waxing & body waxing (essential, but still get in touch if you do the rest) • Willing to perform Facials ( essential, or we can train you) -Medik8 Facial trained ( preferred, but not essential) • Lash lifts & tinting, • Pedicures & Manicures, • Massages ( preferred, but not essential), • Indian head massage or scalp massage ( we can train you in this ), • Any other Beauty treatments, • A willingness to learn and train & expand in treatments, • A respectful individual in the business and with clients, • A Realiable candidate is key *Working days:* The successful candidate would be required to work a couple of Saturdays a month, not every Saturday. • Be able to work on Mondays, • Wednesdays, • Fridays, • Willing to start later and work one or two evenings a week ( at least one) *What's in it for you?* • You would be working in a 5-star, beautifully presented salon, holding the title of being Top- rated salon five years in a row on Treatwell., • We would supply the stock for the treatments, • Existing client base, • Being put on our Treatwell booking page so that you receive the exposure for online bookings, • One free well-being hour treatment a month, as we believe that to care for others, we must be cared for too., • 10% off our Medik8 Brand products, • Flexibility to a certain extent on hours, • A wonderful team full of support & kindness, • Being part of a salon family Please note: This is a self-employed, commision based position. Successful applicants will receive 50% all treatments carried out. Benefits: • Employee discount, • Free parking, • Store discount Work Location: In person

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  • Vehicle Technician / MOT Tester
    Vehicle Technician / MOT Tester
    hace 1 mes
    £25000–£45000 anual
    Jornada completa
    Hitchin

    VW Audi Specialists are looking for an experienced Vehicle Technician / MOT Tester to join our busy, well-established independent German vehicle specialist in Hitchin. We are a family-run garage established in 1996, specialising in Volkswagen, Audi, SEAT, Skoda and other German vehicles, with dealer-level diagnostic equipment including ODIS, VCDS, ISTA and Autel. We are looking for a reliable, skilled and motivated technician who takes pride in their work and can carry out repairs, servicing, diagnostics and MOT testing to a high standard. The Role The successful candidate will be responsible for carrying out MOT tests, servicing, repairs, diagnostics and general mechanical work on a wide range of vehicles, with a strong focus on Volkswagen Audi Group models. Duties will include: • Carrying out MOT tests to DVSA standards, • Servicing and maintenance, • Brakes, suspension, steering and clutch work, • Timing belts, water pumps and general mechanical repairs, • Diagnostic work using dealer-level and aftermarket tools, • Fault finding and repair on electrical and mechanical systems, • Completing work accurately and efficiently, • Maintaining high standards of workmanship and cleanliness, • Working as part of a busy workshop team, • Liaising with the workshop controller/service advisor where required Requirements The ideal candidate will have: • A valid MOT Tester licence, • Strong mechanical experience, • Good diagnostic ability, • Experience working on German vehicles preferred, • Own tools, • Full UK driving licence, • Good attention to detail, • Ability to work independently and as part of a team, • Pride in producing clean, accurate and professional work, • A reliable and positive attitude What We Offer • Salary between £35,000 – £45,000 depending on experience, • Full-time, permanent position, • Established and reputable independent specialist, • Busy workshop with consistent work, • Dealer-level diagnostic equipment, • Friendly family-run environment, • Opportunity to work on a wide range of German vehicles, • Bonus structure available for the right candidate, • Monday to Friday working hours, • One Saturday per month This is a great opportunity for a skilled technician who wants to work in a professional, specialist workshop with a strong local reputation and a long-standing customer base.

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  • Front of House & Client Experience Manager
    Front of House & Client Experience Manager
    hace 2 meses
    £25000–£30000 anual
    Jornada parcial
    Baldock

    This isn’t a standard receptionist role. As our Front of House & Client Experience Manager, you’ll be the heartbeat of the clinic — the first face clients see, the person who keeps everything running beautifully, and a key part of how we track and grow the business. You’ll own the entire client journey, support and manage the team day-to-day, and take responsibility for keeping our performance data accurate and up to date. The Role A part-time, front-facing management position covering: • Client experience and front of house, • Bookings, diary management and all client communications, • Team management and day-to-day support, • Performance tracking and reporting, • Sales support and retail, • Day-to-day clinic operations Hours Core hours are as follows: • Monday: 9:30am – 2:30pm, • Tuesday: 2pm – 8pm, • Thursday: 2pm – 8pm, • Friday: 9:30am – 2:30pm Saturday hours — two options are available: Option A — Every other Saturday, 9am – 5pm (approx. 26 hours per week average) • Longer Saturday shift with every alternate weekend off Option B — Every Saturday, 10am – 2pm (approx. 26 hours per week) • Shorter Saturday shift every week Both options result in approximately 26 hours per week. We’re happy to discuss which works best for you. Key Responsibilities Client Experience • Welcoming clients and creating a warm, premium first impression, • Ensuring smooth check-in, check-out and payment, • Handling client queries and concerns professionally, • Maintaining a beautifully presented, calm front of house Bookings & Diary Management • Managing all appointments via phone, WhatsApp, Instagram and our booking system, • Keeping the diary full and well-optimised at all times, • Proactively rebooking clients to maintain treatment consistency, • Filling last-minute gaps and managing cancellations Team Management • Supporting and motivating the team during shifts, • Being the first point of contact for the team when issues arise during the day, • Ensuring the team are on time, prepared and presenting to brand standards, • Feeding back to the Clinic Director on team performance and any concerns Performance Tracking & Reporting • Maintaining and updating clinic spreadsheets — including bookings, retail sales, rebooking rates and membership numbers • Tracking individual and clinic-wide performance against monthly targets, • Producing a simple weekly/monthly summary report for the Clinic Director, • Flagging any drops in performance or areas of concern early Sales & Revenue Support • Confidently recommending treatments, add-ons and upgrades, • Promoting retail products and supporting client education, • Actively promoting and signing up clients to the Skin Club membership, • Helping the team hit monthly performance targets Daily Operations • Handling payments and maintaining accurate client records, • Upholding brand standards in presentation and communication, • Supporting the team during busy periods, • Contributing to social content where possible (photos, stories) What You’re Not Responsible For This is not a therapist or treatment role — you will not be delivering any treatments. You are also not responsible for: • Payroll, staff contracts or rotas, • Stock ordering or supplier management, • Compliance, insurance or backend operations What We’re Looking For • Warm, confident and genuinely loves making people feel welcome, • Highly organised and proactive — you stay one step ahead, • Comfortable working with spreadsheets and tracking data accurately, • A natural people manager — fair, consistent and calm, • A brilliant communicator across phone, WhatsApp, Instagram and in person, • Calm under pressure and comfortable in a fast-paced environment, • Takes real pride in the details that elevate the client experience, • Wants to grow with the business long-term Experience in hospitality, customer service, beauty or a premium client-facing role is highly valued. Salon or clinic reception experience is a bonus — but attitude is everything. Package £30,000 pro-rata Equivalent to £15 per hour PLUS: Retail Commission • 5% commission on personal retail sales Skin Club Membership Bonus • £25 bonus for every Skin Club membership signed up through your recommendation Baldock Monthly Performance Bonus Monthly bonuses based on total Baldock salon turnover: • £25,000 month = £100 bonus, • £28,000 month = £200 bonus, • £30,000 month = £400 bonus Bonuses are reviewed and paid monthly once targets are achieved. 3-Month Review We’ll review the role and package together after 3 months once: • Client rebooking systems are fully embedded, • Diary management and communication processes are running smoothly, • Performance tracking is in place and providing clear data, • Skin Club membership numbers are growing, • We can properly track the impact of the role on salon performance The goal is to build a role where your earnings grow alongside the clinic, and to create a long-term position for you within Belle & Bee.

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