Crew Member

Hello! SOPO is a new Korean fast-casual restaurant based in NYC. Our mission is to deliver a guaranteed form of happiness in the form of Korean food to nourish the body and soul. We are a group of Korean friends and long-time New Yorkers, and we believe that Korean food is one of the best parts of our culture, which is why we’re launching our first store in NYC. Our team culture is built on 4 core values (S.O.P.O.): - Service : Our service is second to none – high quality, consistency, customer centric thinking are second nature. Also, service in Korean embodies the concept of ‘giving more than what is warranted’. We embody this concept of delivering more to our customers, to each other, and to ourselves through our work. - Openness : Sopo is all about bringing excellency from one culture to another. Cross pollination of outstanding ideas is encouraged at Sopo through a culture of open discussion, open minds, and most importantly open hearts. Ideas are selected on their merit, not by who came up with them. - People : The Korean word for a company is 회사 (‘hwe-sa’) which roughly translates to a place where people gather. A company starts with people, is run by people, and serves people – the respect with which we treat people both inside and outside of our organization should be as obvious as this statement itself. - Operational Excellence : Excellence is the standard at Sopo. Good enough simply is not good enough. SOPO Shift Leaders: We look for team members who have the following: - Enthusiasm, willingness to learn, positive attitude, excellent teamwork - Top-tier customer service and communication skills - Attention to detail, strong organizational skills, always willing to step up - Previous line cook and prep cook experience preferred - Previous store management experience preferred - Fast-Casual and Quick-Serve experience preferred - NYC Food Handler’s License, Health Department Certified is a plus - Long-term partners who are looking to grow with the company! We plan to promote from within the team Minimum Requirements: - Weekend availability - The ability to perform physical requirements of the position (lift up to 40 pounds) - 18 years of age or older - Authorized to work in the United States Benefits : - Competitive pay rates based on experience + tips - Flexible schedule with the possibility to work part-time and full-time basis - FREE SOPO meal per shift - Opportunity to grow with the new, hot, Korean dining option in NYC!

About Us: We are a dynamic, upscale restaurant that merges the vibrant energy of hip-hop culture with an eclectic, street-to-table dining experience. Our menu reflects creativity, urban culture, and expressive energy, fusing international flavors from Caribbean, Southern, Asian, and more, with the heart of street food. Our dishes elevate street food classics like tacos, sliders, and fried chicken into gourmet experiences. We take pride in naming our signature dishes after iconic hip-hop tracks, albums, or artists, creating a unique, culturally immersive dining atmosphere. About the Role: We’re looking for a passionate and personable waitress/waiter to join our team and deliver exceptional dining experiences to our guests. As the face of our brand, you’ll embody the essence of hip-hop culture and share your love of great food, music, and cultural connection with every guest. Responsibilities: - Provide outstanding customer service by welcoming guests, taking orders, and ensuring their needs are met throughout their visit. - Share your knowledge of our menu, including the stories and inspiration behind our signature dishes, to enhance the guest experience. - Deliver dishes and drinks promptly and accurately, maintaining attention to presentation and detail. - Create a welcoming, upbeat atmosphere by engaging guests in conversations about music, hip-hop culture, and food. - Handle guest inquiries or concerns with professionalism and a solution-oriented mindset. - Collaborate with team members to ensure smooth operations during busy service periods. - Maintain a clean, organized workspace and adhere to all health and safety standards. What We’re Looking For: - Passion for Culture: A love of hip-hop music, culturally diverse food, and urban culture. Knowledge of music, artists, movies, and cultural trends is a major plus. - Exceptional Customer Service Skills: Friendly, approachable, and attentive to guest needs. - Strong Communication Skills: The ability to connect with a diverse range of guests and confidently convey menu knowledge. - Team Player: Positive attitude and ability to work collaboratively in a fast-paced environment. - Attention to Detail: Ensuring every dish, drink, and interaction meets our high standards. - Experience: Prior serving experience in a restaurant is preferred but not required if you bring the energy and enthusiasm we need. Why Join Us? - Be part of a one-of-a-kind restaurant that celebrates creativity, culture, and connection. - Enjoy a fun, vibrant work environment where your love for music, food, and people can shine. - Opportunities for growth and development within a fast-growing establishment. If you’re ready to bring your energy, cultural knowledge, and hospitality skills to a team that values creativity and connection, we’d love to hear from you!

The role includes: Baking , making ice cream,making ice cream cakes, serving, cashier, cleaning and stocking

We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. You should also provide customers with a check upon completion of their meal. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Front of House Staff Responsibilities: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. Front of House Requirements: High school diploma or suitable equivalent. Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed.