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Job Summary The Medical Receptionist serves as the first point of contact for patients and visitors in a healthcare facility. This role is responsible for managing front desk operations, providing excellent customer service, and ensuring smooth administrative functions within the medical office. The Medical Receptionist handles patient interactions, scheduling, and clerical tasks while maintaining a professional and compassionate demeanor. Key Responsibilities Patient Interaction: Greet patients and visitors warmly, answer inquiries, and provide assistance in a professional and courteous manner. Appointment Scheduling: Schedule, reschedule, and cancel patient appointments using electronic health record (EHR) systems or scheduling software. Patient Check-In/Check-Out: Verify patient information, collect co-pays, and process paperwork during check-in and check-out procedures. Ensure all patient information is accurate and up-to-date at every visit. Phone and Communication Management: Answer phone calls, respond to patient inquiries, and relay messages to medical staff promptly. Medical Records: Maintain accurate and confidential patient records, ensuring compliance with HIPAA regulations. Insurance Verification: Verify patient insurance coverage, obtain necessary authorizations, and ensure all insurance information is correct and current. Patient Arrival Tracking: Monitor and record the time patients arrive for their appointments to maintain accurate scheduling and wait time records. Doctor Schedule Notifications: Proactively notify patients if the doctor is running behind schedule, providing updates on expected wait times to ensure clear communication. Administrative Support: Perform clerical tasks such as filing, faxing, scanning, and managing correspondence. Billing Support: Assist with basic billing tasks, including preparing invoices and coordinating with billing departments. Office Coordination: Ensure the reception area is tidy, well-stocked with forms and supplies, and welcoming for patients. Collaboration: Work closely with medical staff to coordinate patient care and ensure efficient office operations. Qualifications Education: High school diploma or equivalent; additional certification in medical administration or office management is a plus. Experience: Previous experience in a medical office or customer service role preferred. Skills: Strong communication and interpersonal skills. Proficiency in EHR systems, scheduling software, and Microsoft Office. Ability to multitask and prioritize in a fast-paced environment. Knowledge of medical terminology and HIPAA regulations. Excellent organizational and time-management skills. Attributes: Compassionate, detail-oriented, professional, and able to handle sensitive patient information with discretion. Working Conditions Environment: Typically works in a medical office or clinic setting. Hours: Full-time with potential for an occational Saturday shift depending on the need. Physical Requirements: Prolonged periods of sitting, occasional standing, and use of computers and office equipment.
Gotham Gym is a high-profile gym seeking a Front Desk Receptionist for our West Village, NY location. We are looking for a friendly, professional, detail-oriented person to join our community. Requirements: Fluent in English Excellent customer service skills Excellent organizational, multitasking and time-management skills, with the ability to prioritize tasks Responsibilities: Greet and check in clients in a friendly and welcoming manner Manage and charge appointments and transactions Answer phones and relay appropriate messages Follow opening and closing procedures Maintain cleanliness of the immediate Front Desk area Fold towels, wraps and boxing gloves management and organization Assist with set up and break down of group fitness classes Properly clock in/out Work quick, be efficient and complete daily checklists as well as handle immediate tasks that may arise Be on time and reliable *Fitness Enthusiast a plus! *Free membership to the gym is included during the duration of your employment. *Opportunity for growth within the company. Candidates must be punctual.
Come be part of a team that's full with love, growth, and integrity. We are looking for individuals that can meet those characteristics Key Responsibilities: • Greet visitors and clients with a warm and professional demeanor • Answer and direct phone calls, emails, and inquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Apply today and start your journey!
What this Position Offers: - Competitive Pay - Full-time position - Paid Vacation - Paid Sick days - Paid Holidays - Opportunity for growth to a management position - Great and friendly work environment - Opportunity to see patients get better - reward of helping others This job requires flexibility and availability to work evening and weekend hours as needed. Reliability is a must. Promotion is based on performance and initiative to solve problems. We are looking for an independent 'problem-solver' minded individual who is capable of making everyone happy. Bilingual is a plus: Spanish / Chinese / Russian Growth Potential with Promotions for the Right Candidate A urology practice is seeking an experienced medical office professional who can multitask and independently handle a variety of front-office, back-office and clinical tasks. An ideal candidate would also be able and willing to do medical assisting tasks as needed. Must be able to obtain medical history. This role is critical to creating a positive first impression for the practice. Your caring and positive attitude will have a significant impact on patient loyalty and their relationship with the practice. Must be available to work a flexible schedule including evenings and some weekends. We are a smoke-free and drug-free organization. An ideal candidate would understand that this is as much a front desk position as it is a sales position as the ability to communicate with prospective patients for them to choose us is critical to business success. The employee should be able to manage and follow up on all patient requests. Prior successful sales experience is beneficial. We are looking for an experienced healthcare professional. An ideal candidate would have experience with the following skill set: PRIMARY FUNCTION: - Experience with front office duties. - Experience in benefit eligibility including out-of-network benefits, preauthorizations, surgical authorizations or billing. medical billing and collection practices - Experience with surgical scheduling - Sales Oriented - Pleasant and professional phone manner. Must be comfortable handling urine specimens and blood specimens. Follow HIPAA rules; be able to confidentially discuss private medical issues with male and female patients such as sexual health and urinary incontinence in a professional manner. Your duties will include explaining our medical services; schedule appointments, answer and return calls from potential and existing patients. Document all interactions in EMR (electronic medical records). Check-in patients, verify insurances, pre-certify and schedule tests (CT, MRI, etc) and surgeries with insurance companies. Schedule hospital surgeries. Submit medical billing information; collect patient payments. Responsibilities: - Greeting our patients and directing the flow of the facility including the office and surgical practice area - Enters patient demographics in system - Collects co-pays and past balances at time of check-in and enters into the batch for the day Ideally, you have experience with medical assistance for procedures such as cystoscopy, urodynamics, uroflow. Compensation commensurate with skills and experience. Includes base salary plus performance based incentives. Please include a cover letter detailing your experience and skills that are relevant to this position. This will significantly improve your chances of employment in our practice. Principals only. Recruiters, please don't contact this job poster.
Overview We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective time management, and the ability to handle multiple tasks efficiently in a fast-paced environment. Responsibilities Perform data entry tasks accurately and efficiently to maintain up-to-date records. Manage office operations, including scheduling appointments and maintaining calendars for team members. Serve as the first point of contact at the front desk, greeting visitors and managing incoming calls. Assist with administrative tasks such as filing, document preparation, and correspondence. Support medical duties as needed, ensuring patient information is handled with confidentiality and professionalism. Coordinate meetings and prepare necessary materials for presentations or discussions. Maintain an organized office environment to enhance productivity and workflow. Experience Previous experience in an administrative role is preferred, with a focus on office management or reception duties. Familiarity with calendar management and scheduling software is highly desirable. Strong organizational skills are essential, along with the ability to prioritize tasks effectively. Excellent time management skills to ensure deadlines are met without compromising quality. Proficiency in data entry and basic computer applications is required. Experience as a medical or medical specialty receptionist is a plus but not mandatory. We encourage candidates who are proactive, detail-oriented, and eager to contribute positively to our team to apply for this exciting opportunity as an Administrative Assistant. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: Dental insurance Health insurance Paid time off Schedule: 8 hour shift Day shift Work Location: In person
Part-Time or Full-Time | In-Person | $20–22/hr + Performance Bonuses RRYL Skin Spa is a high-end skincare studio in Midtown Manhattan, rooted in Moroccan wellness traditions and modern skincare rituals. We are seeking a poised, detail-oriented, and hardworking Front Desk & Brand Assistant to help support our daily operations, and contribute meaningfully to our growing brand. This is more than a front desk job. You’ll represent a luxury experience—ensuring every client feels seen, cared for, and immersed in the world of RRYL. ✨ Your Role Greet clients with warmth, elegance, and attentiveness Manage bookings, confirmations, and schedule flow using Mindbody Handle payments, send digital receipts, and track client preferences Answer phone calls, messages, and client DMs (Instagram/WhatsApp) Maintain a clean, calm, and high-standard front of house Support light content creation: film behind-the-scenes, client testimonials, spa ambiance, etc. Represent the brand voice and aesthetic in all interactions 🎯 Who You Are Professional, polished, and reliable with a strong work ethic Passionate about skincare, luxury service, and hospitality Tech-savvy: Comfortable with booking software (like Mindbody), email, and social media Excellent communicator with strong organization skills Naturally proactive: sees what needs to be done and does it Previous spa, salon, hospitality, or luxury retail experience preferred 💼 What We Offer $20–22/hr based on experience (with growth potential) Performance bonuses for client rebookings, content support, and referrals Flexible part-time or full-time schedule based on your availability Discounted or complimentary skincare treatments The opportunity to grow with a rising luxury wellness brand
Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.
Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person