Our multidisciplinary psychology and psychiatry group practice in Midtown Manhattan is seeking a Patient Care Coordinator to join our administrative team. This role is central to the patient experience and supports both clinical care and practice operations.
We are looking for a detail-oriented, organized, and compassionate professional who can manage multiple responsibilities while upholding high standards of professionalism, confidentiality, and patient service.
What You’ll Do
- Schedule and coordinate patient appointments across multiple providers.
- Conduct patient intake and screening calls with clarity and empathy.
- Collect copays and patient balances in accordance with practice policies.
- Verify insurance benefits and eligibility, including Medicare plans.
- Maintain accurate, HIPAA-compliant patient records.
- Coordinate closely with our billing team regarding coverage, authorizations, and follow-ups.
- Communicate effectively with clinicians and administrative staff to support continuity of care.
- Manage multiple tasks in a fast-paced clinical environment.
What We’re Looking For
- Experience in a medical or behavioral health office (preferred).
- Knowledge of insurance verification and Medicare rules.
- Strong understanding of HIPAA and patient confidentiality.
- Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets).
- Excellent organizational, multitasking, and time-management skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively in a team-based environment.
Education (Helpful, Not Required)
This role is well-suited for individuals pursuing or holding degrees in:
- Healthcare Administration
- Health Information Management
- Business Administration (Healthcare concentration)
- Public Health
- Psychology or Premedical studies
Why Join Us
- Supportive, professional, and collaborative team culture.
- Stable, physician-led practice with experienced leadership.
- Meaningful patient-facing role in a respected mental health setting.
- Opportunity for growth and long-term development within the practice.
Location: Midtown Manhattan, NYC
Position Type: In-person | Full-time
Compensation: Competitive and based on experience.
- Experience
- Not required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- $20 – $30 hourly
- Benefits
- Bonus, Profit Sharing
28 West 44th Street, Manhattan, 10036, New York
Mental Health Group Practice • 11-50 Employees
Hiring on JOB TODAY since December, 2025
We are a physician-led, patient-centered mental health practice where administrative staff are respected partners in care. Our Midtown Manhattan office offers a stable, professional environment with clear processes, experienced leadership,
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