Senior Deal Desk Manager
5 days ago
New York
Job DescriptionSalary: $165,000-$175,000 Treasure Data: At Treasure Data, were on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes. We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of driversself-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. Your Role: The Deal Desk Senior Manager is responsible for driving operational excellence in the deal execution process. They serve as a strategic partner to sales, finance, legal, and product teams, ensuring profitable and compliant deal structures while accelerating sales cycles. This individual will lead the Americas Deal Desk, oversee complex commercial negotiations, manage deal approval workflows, and champion process improvement initiatives. This role collaborates closely with sales teams, finance, legal, and product management to ensure that deals are structured, priced, and executed in alignment with company policies and objectives. Responsibilities & Duties: Oversee the end-to-end Americas deal desk function, including deal structuring, pricing approvals, contract review, and coordination with cross-functional stakeholders. • Partner with sales teams to develop optimized deal structures (pricing, discounting, terms and conditions) and support the closure of complex and strategic opportunities., • Work closely with finance, legal, and product on standard and non-standard deal terms, pricing models, and contract language to ensure deals are compliant with corporate policies and address any potential issues before final approval., • Evaluate and approve non-standard deals, balancing customer needs with business objectives and compliance requirements., • Develop and maintain deal approval matrices, policies, and guidance documentation., • Continuously assess and improve deal desk processes, tools, and workflows to improve turnaround times and deal accuracy, implementing best practices for deal management., • Generate reports and analyze deal metrics/KPIs. Identify trends and opportunities for process improvements to enhance sales efficiency and deal profitability., • Facilitate training sessions for the sales organization on deal desk processes, policies, and tools., • Serve as a CRM and CPQ subject matter expert, driving enhancements to improve scale, speed and accuracy., • Ensure data integrity and documentation for all approved deals and support audit activities as needed. Required Qualifications: • Bachelor's degree in business, finance, or a related field., • 5+ years of experience in a similar role, such as deal desk management, commercial operations, finance.., • Deep understanding of Enterprise SaaS business models, pricing strategies, and contract structures., • Proven track record managing complex contract negotiations and approval processes., • Experience partnering effectively with sales, finance, legal, product, and executive teams., • Advanced proficiency with CRM, CPQ, contract management tools, and other sales technology platforms., • Excellent communication and negotiation skills with the ability to influence stakeholders at all levels., • Strong analytical and problem-solving abilities, and high degree of business acumen., • Strong attention to detail, organizational skills, and the ability to prioritize and manage multiple projects simultaneously in a fast-paced, dynamic environment., • Comfortable driving change and process improvement., • Professionalism and integrity in handling confidential and sensitive information., • Ability to work in a fast-paced environment with competing priorities and tight deadlines., • Experience in SaaS, technology, or enterprise sales environments. Physical Requirements: Working out of the New York, NY office according to our Global Hybrid Working Policy. which requires attendance at the office 3x per week. Travel Requirements: May require travel up to 4 times per year to the Mountain View headquarters Perks and Benefits (US): Our benefit package showcases our culture of care and empathy with • Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP), • Competitive compensation packages, • Company paid life insurance 3x salary, • Company paid short- and long-term disability coverage, • Retirement planning (401K) with 4% company match, • Restricted Stock Units (RSU), • Flexible Time Off (FTO) Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the worlds largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust. Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty. Our Dedication to You: We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. Agencies and Recruiters: We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!