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  • Assistant Amenity Manager
    Assistant Amenity Manager
    2 months ago
    Full-time
    Manhattan, New York

    This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

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  • Human Resources Generalist
    Human Resources Generalist
    13 days ago
    $85000–$95000 yearly
    Full-time
    Manhattan, New York

    Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative HR Generalist to join our New York City team and contribute to our goal of making a difference. We are seeking a hands-on, detail driven HR Generalist who will provide daily support to the dWELL Recovery Program Director and assist with all aspects of HR. The role will support all human resources activities including recruiting, performance management, employee termination tasks, employee engagement, and the year-end processes, and all other HR duties as assigned. What You Will Do: • Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture., • Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience., • Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data., • Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes., • Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent., • Maintain accurate and up-to-date employee records, personnel files, and HRIS data., • Assist with benefits administration and leaves of absence, ensuring employees are supported through every stage., • Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed., • Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness. What You Need to Qualify: • 5 or more years of related HR experience preferred., • Recruiting experience is required., • Ability to build and develop relationships and collaborate effectively., • Business acumen and proficient Human Resources knowledge., • Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging)., • Exceptional intuition, sensitivity, listening and problem-solving skills., • Strong organizational and time management skills. Work effectively with limited supervision., • Detail-oriented, • Knowledge of HRIS systems and ADP is preferred, • SHRM certification preferred, • Ability to be on-site in NYC location 5 days per week Physical Requirements: • Ability to lift 20–40 lbs occasionally, • Ability to stand, walk, or respond quickly during emergencies, • Ability to walk multiple levels of stairs multiple times daily, • Must be able to complete facility rounds and inspections What We Offer: • Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years, • Flexible PTO - for a team that’s rested, recharged and feeling their best, • Hands-on, creative, team-based work environment in the heart of New York City, • We are family-owned and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team, • 12 weeks Paid Parental Leave following a full year of service - providing support and flexibility during life’s most important moments Compensation: $85,000-$95,000 (commensurate on experience)

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  • Human Resources and Payroll Manager
    Human Resources and Payroll Manager
    2 months ago
    Full-time
    Sunnyside, Queens

    Human Resources and Payroll Manager An elite labor and employment law firm seeks a Human Resources and Payroll Manager. Based in its Manhattan, New York office, the role supports core HR functions, with an emphasis on payroll, leave of absence, administration, and benefits. Responsibilities: • Oversee the firm’s HRIS system (Paycom) and payroll to ensure timely and accurate processing across jurisdictions; maintain employee data, payroll, and benefits HRIS and other files; lead post-implementation system updates and enhancements (including evaluation of modules for expenses, journal and general ledgers); generate payroll-related reports and analyze payroll- related data to inform decision-making and improve HR processes; support payroll-related audits; manage year-end payroll-related deliverables (e.g., W-2s, related employer tax forms, total rewards statements). • Support firm-sponsored benefit plans, programs, and policies, and identify opportunities for improvement; forecast benefits trends and assist with benefits design; prepare annual census for benefits-plan testing; serve as a primary contact for payroll- and benefits-related vendors and third-party administrators (including the benefits broker) by managing vendor relationships, reviewing and processing invoices, facilitating employee communication, and attending recurring meetings; coordinate Fidelity updates, 401(k) funding submissions, and wage reporting for workers’ compensation; and, with others on the People team, coordinate employee training related to the use of the Paycom (HRIS) and Fidelity (401(k)) platforms. • Partner with the Chief Human Resources Officer (CHRO) and Human Resources Manager to administer the payroll aspects of leaves of absence (e.g., disability, FMLA, parental); produce leave and PTO reports to support year-end bonus calculations; coordinate the secure transfer of employee data to third-party vendors for services, premiums, and plan administration; administer workers’ compensation claims with third-party administration needs; review and respond to unemployment claims with appropriate documentation; review unemployment statements; and ensure that required reporting and employee notices relating to payroll and benefits (e.g., EEOC, ACA) are timely distributed. • Stay abreast of regulations, industry trends, current practices, new developments, and applicable HR best practices; support annual compensation review including research into market trends and benchmarks; collaborate with others on the HR team to ensure that the Firm’s Employee Handbook is up to date and comprehensive; and assist in developing, implementing, and maintaining personnel policies and procedures (particularly as related to payroll and benefits) to ensure compliance with local, state, and federal requirements across multiple jurisdictions. • Work with others on the Human Resources team to respond to daily HR-related matters that arise (including, but not limited to, payroll and benefits inquiries); partner with others on the People team to help create and maintain a culture of respect, inclusion, development, and innovation in alignment with the Firm’s equity-and-engagement vision and objectives; and proactively assume other duties as necessary. Qualifications: Do have a combination of employment, educational, and life experience that demonstrates the qualities and skills below: • Education and Experience: You have a minimum of 5 years of relevant experience, including a minimum of 2 years in a supervisory role—and a demonstrated track record of HR leadership, including developing and leading initiatives and process improvements in a highly collaborative environment. You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example. Extensive knowledge of the payroll function is required, with Paycom experience preferred, and an understanding of employee benefits. • Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines. • Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client-service orientation and ability to work well individually and as part of a team. • Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. • Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation of $130,000–$165,000 per year (exempt). The firm offers employees a robust benefits package including healthcare benefits.

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