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Job Description About API Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time. Position Overview: We're looking for a Business Integration Manager to be a key player in bringing new clients onto our platform and ensuring the continued success of our existing partnerships. In this role, you'll be the bridge between our clients and our technology, overseeing client engagements, driving the development and integration of our API’s Product, and ensuring seamless client implementations. If you thrive in a fast-paced environment and have a passion for customer-centric solutions in the travel industry, we want to hear from you! Success in this Role • Delivers project milestones and client deliverables on time through effective planning, prioritization, and risk management across complex implementations., • Conducts strong discovery to deliver accurate, complete requirements Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities • Lead Client Integrations: Take ownership of new client onboarding, from initial research and requirements gathering to successful implementation., • Be the Client Advocate: Serve as the primary voice of our clients for Airline and Rail Integration projects, translating their needs into actionable plans., • Drive Technical Solutions: Collaborate with stakeholders to define business requirements, and develop detailed interface specifications for API and client integrations., • Shape Product Development: Actively participate in sprint planning and backlog grooming, helping to elaborate and prioritize product features., • Ensure Quality: Define clear acceptance criteria for user stories and ensure team understanding, contributing to high-quality deliverables. Create thorough test cases and capture results to tighten defect discovery ahead of go-live., • Provide Expert Support: Function as a seasoned operations resource, offering solutions to complex problems, documenting findings, and proposing alternative approaches., • Collaborate and Communicate: Work closely with the project team to anticipate and address client needs and provide weekly status updates on all assigned projects. Minimum Qualifications • Business & Technical Acumen: A solid understanding of business operations, processes, and technical solutions, including hands-on experience with technologies and client interfaces., • Communication Excellence: Superior communication skills across various modes (verbal, non-verbal, written), coupled with strong active listening abilities., • Bachelor’s degree Supervisory Responsibility None Travel Requirements Approximately 30-40% of travel is required. There is a need to be present for client kick-offs, status meetings etc., as well as for handovers. What’s In it for You • Join a growing company where core platform integrations are central to delivering impactful client and business outcomes, • Opportunity to build expertise across operational workflows, • Health, dental, and vision insurance, • Competitive 401(k) matching, • Paid Time Off Compensation Good faith annual salary range for this position is $80,000 to $100,000 USD and is commensurate with experience and location. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ymcKpr0q2h

Job Description ???? Nassau Candy Program Manager, Business Applications ???? Location: Hicksville, NY (Hybrid or Onsite Preferred) ???? Department: Business Systems ???? Reports To: Director, Business Applications ???? About Nassau Candy Nassau Candy is a premier manufacturer, importer, and distributor of specialty confections, fine foods, and promotional products. As we continue to scale, we are investing in modern business systems to drive operational efficiency, data visibility, and long-term growth across our manufacturing, distribution, and promotional business lines. ???? Position Summary We are seeking an experienced Project Manager, Business Applications to lead a strategic ERP transformation to NetSuite ERP, delivered in partnership with a third-party implementation consulting firm. This role serves as the internal program owner, ensuring strong collaboration between business stakeholders, IT, and the external system integrator. You will drive execution, accountability, and delivery outcomes across a complex, multi-functional environment. Success in this role means building a scalable, modern software ecosystem that improves productivity, ensures data integrity, and supports long-term business growth. ???? Key Responsibilities???? Program & Partner Leadership * Own end-to-end program delivery in collaboration with the NetSuite implementation partner * Define clear roles, responsibilities, and accountability across internal teams and partners * Establish governance frameworks (steering committees, status reporting, escalation paths) * Hold partners accountable to scope, timeline, budget, and quality (SOW adherence) ???? Vendor & System Integrator Management * Serve as the primary point of contact for the NetSuite consulting partner * Manage Statements of Work (SOW), change requests, and commercial alignment * Monitor partner performance against SLAs/KPIs * Challenge and validate partner recommendations to ensure alignment with business objectives * Coordinate across additional vendors (WMS, EDI, CRM, payment gateways, etc.) ???? Business Process Alignment & Ownership * Ensure business requirements are clearly defined, prioritized, and validated * Facilitate design workshops with SMEs and partner consultants across: * Manufacturing (production, quality, lot/traceability) * Distribution (inventory, warehousing, logistics) * Promotional/Souvenir business (pricing, rebates, ERP integrations) * Drive decisions on configuration vs. customization with scalability in mind * Balance standardization with critical business needs ???? Delivery Oversight * Oversee key ERP implementation phases: * Solution design * System configuration * Data migration * Integrations * Testing (SIT/UAT) * Validate deliverables prior to business sign-off * Manage risks, dependencies, and issue resolution * Lead cutover planning and go-live readiness ???? Data, Integration & Quality Assurance * Ensure data migration strategy is defined and executed with proper validation * Oversee integrations between NetSuite and external systems (WMS, EDI, CRM, financial systems) * Ensure strong testing strategy and business ownership of UAT * Enforce data governance and quality standards ???? Change Management & Adoption * Partner with consulting firm on training approach while owning business readiness * Develop communication, training, and adoption strategies * Ensure knowledge transfer from partner to internal teams * Lead hypercare and transition to steady-state support ✅ Required Qualifications * 7–12+ years of ERP project/program management experience * Proven experience leading ERP implementations with external system integrators * Strong experience with NetSuite or similar cloud ERP platforms * Experience managing vendor contracts, SOWs, and delivery accountability * Deep understanding of Food & Beverage operations: * Manufacturing (batch processing, compliance, traceability) * Distribution and supply chain * Trade promotions and pricing ⭐ Preferred Qualifications * NetSuite certifications (SuiteFoundation, ERP Consultant) * PMP, PRINCE2, or equivalent certification * Experience in multi-entity or multi-subsidiary environments * Familiarity with integrations (WMS, EDI, 3PL, CRM platforms) ???? Key Competencies * Strong vendor and stakeholder management * Ability to challenge consulting partners constructively * Executive-level communication and governance leadership * Commercial acumen (contracts, budgeting, change orders) * Cross-functional leadership across business and IT * Relentless focus on accountability, delivery, and value realization ???? Success Metrics * Implementation partner delivers on scope, timeline, and budget * Minimal scope creep with controlled change management * High-quality solution with limited post-go-live rework * Successful knowledge transfer and reduced reliance on partners * Strong adoption across all business functions ⚖️ Role Positioning (Critical Distinction) * You own the outcome; the partner executes the build * You validate and challenge; the partner recommends and configures * You ensure business alignment; the partner ensures system delivery ???? Ideal Candidate A disciplined, results-driven Project Manager who thrives in complex environments—someone who can manage partners, drive accountability, and ensure successful ERP delivery while aligning technology with Nassau Candy’s business goals. #LI-AI1