ERP Support Analyst
hace 4 días
Hauppauge
Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office. Responsibilities • Provide technical support to maintain, advance, and integrate ERP systems, • Provide timely ERP user assistance and technical support in resolving issues, • Analyze functional and cross-functional business process needs and develop process improvement recommendations, • Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms, • Modify procedures or changes in system integrations or applications to improve ERP systems' performance, • Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure, • Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review, • Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure, • Monitor and report routine system performance Requirements • Bachelor’s degree in information systems or a related field is required, • 2-5 years' experience as a Hardware/Software support Analyst, • ERP experience is a must (user experience is fine), • Printer and peripheral maintenance required, • Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database., • Strong Excel skills, • Only local candidates; no relocation is available, • Reliable transportation, there is no public transportation available, • Candidates must have a green card or US Citizenship; no sponsorship or transfers are available JobID: 47418