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Job Locations US-NY-Rye Job ID 2026-8235 Category Information Technology Minimum Rate USD $350,000.00/Yr. Maximum Rate USD $370,000.00/Yr. Work Location Type Physical The Chief Information Officer (CIO) serves as the senior technology leader for New York Blood Center Enterprises, responsible for the strategic direction, operational excellence, and security of all information technology across the enterprise. Following a period of significant recovery and infrastructure modernization, the CIO will lead IT's transition to disciplined execution, business alignment, and measurable value creation. This executive will reposition IT as a structural enabler of profitability, operational efficiency, donor and patient experience, and enterprise risk management anchored in operational reliability, cost discipline, and strategic enablement of NYBCe's growth and automation priorities. The CIO will align technology resources directly with core business divisions, drive a multi-year platform transformation, advance infrastructure consolidation, and strengthen cybersecurity and data governance foundations to support long-term scalability. Reporting: This role reports directly to the Executive Vice President/Chief Financial Officer (EVP/CFO), the CIO will have clear authority over the technology infrastructure and core systems while working collaboratively with other C suite leaders to align technology decisions with business strategy, innovation priorities, and risk management objectives. Location: This role is located in Rye, New York. Strategic Leadership: Define and execute a comprehensive IT strategic plan aligned with NYBCe's goals for profitability, automation, cost containment, and revenue optimization. • Serve as the primary technology advisor to the EVP/CFO, President, Senior Leadership Team, and Board of Directors on technology strategy, risk, and investment., • Own multi-million-dollar capital planning and investment decisions for IT infrastructure and enterprise systems., • Restructure IT from a generalist model to a business-aligned operating structure with dedicated Business Analysis capabilities embedded across divisions., • Champion a culture of innovation, identifying opportunities to leverage emerging technologies, including AI, machine learning, data analytics, and automation, to improve operations, donor engagement, and clinical outcomes., • Provide executive technology oversight and partnership to the Data and AI Product Innovation (DAPI) team, ensuring that AI-powered products and analytics platforms are developed and deployed on secure, scalable, and compliant infrastructure., • Lead large-scale enterprise platform implementations, ERP enhancements, and phased AI enablement planning., • Oversee milestone-driven governance with embedded quality assurance and business validation to protect timelines, budgets, and operational continuity., • Evaluate, select, and deploy major information systems aligned with long-term organizational strategy., • Drive interoperability across clinical, operational, and financial systems to ensure seamless data exchange with hospitals, healthcare partners, government agencies, and regulatory bodies., • Partner with DAPI to ensure enterprise analytics platforms, AI-powered products (including Dispatch-IQ, Lab-IQ, and Donor Plus), and data science initiatives are supported by robust, secure, and well-governed technology infrastructure., • Drive data center consolidation, legacy decommissioning, and enterprise standardization to reduce complexity and improve reliability., • Advance cloud adoption to lower operating costs, enhance scalability, and strengthen recovery posture., • Ensure all systems and networks meet internal standards, FDA and AABB regulatory requirements, and external accreditation standards., • Lead cybersecurity strategy as a board-level priority, including zero-trust enforcement, privileged access management, endpoint and identity protection, and disaster recovery modernization., • Ensure compliance with all applicable healthcare regulations, including HIPAA, HITECH, FDA requirements, and state and federal data privacy laws., • Develop and maintain a comprehensive IT disaster recovery and business continuity plan, with regular testing and validation., • Strengthen information security and data governance frameworks in partnership with cross-functional stakeholders (DAPI, QRA, Legal) to ensure regulatory alignment and disciplined risk management., • Establish AI governance policies, acceptable use standards, and risk assessment protocols in partnership with DAPI, ensuring responsible and compliant adoption of generative AI and intelligent automation across the enterprise., • Build, lead, and develop a high-performing IT team aligned to the organization's evolving needs, with a focus on recruiting and retaining talent in high-demand areas such as cybersecurity, data science, and AI., • Foster a collaborative, service-oriented culture within IT and across business units., • Formalize a business engagement model with structured intake, prioritization, and accountability tied to business KPIs., • Manage internal and external technical resources, including managed service providers, consultants, and vendors, to deliver quality outcomes., • Prepare various reports., • Attends conferences, seminars, as required., • 15+ years of progressive IT leadership experience, with a significant track record in a senior technology management role., • Demonstrated success in strategic technology planning, execution, and policy development within a complex, multi-site organization., • Proven experience leading large-scale systems implementations, ERP deployments, infrastructure modernization, and post-incident recovery., • Deep experience managing IT budgets, capital planning, and vendor relationships., • Broad technical knowledge spanning infrastructure, networking, enterprise applications, cybersecurity, cloud technologies, data governance, and systems integration. Education: • Familiarity with AI governance frameworks and emerging generative AI capabilities is highly desirable., • Project management methodology expertise; Six Sigma, PMP, or ITIL certification is a plus., • Visionary leader who translates business strategy into actionable technology roadmaps., • Exceptional communication skills - able to engage at the executive and board level, articulate complex concepts to non-technical stakeholders, and build consensus across clinical, operational, and administrative teams., • Entrepreneurial mindset - views IT as a value-generating function, not solely a cost center., • Strong negotiation, financial management, and budget preparation skills., • Superior analytical and problem-solving abilities with a data-driven approach to decision-making., • Proven ability to build, motivate, and retain high-performing teams in a competitive talent market., • Deep commitment to service excellence, business-aligned IT delivery, and continuous improvement. For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $350,000.00p/yr. to $370,000.00p/yr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant's skills, job-related knowledge, and experience. Founded in 1964, New York Blood Center Enterprises (NYBCe) has provided more than 60 years of lifesaving research, innovation, and impact. NYBCe is one of the largest nonprofit blood centers, spanning 17+ states and serving 75 million people. NYBCe operates Blood Bank of Delmarva, Community Blood Center of Kansas City, Connecticut Blood Center, Memorial Blood Centers, Nebraska Community Blood Bank, New Jersey Blood Services, New York Blood Center, and Rhode Island Blood Center, delivering one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic, and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position We are seeking an AI Engineer - Data & AI Platform to architect, build, and operationalize scalable generative AI and machine learning solutions across Snowflake, Databricks, and modern MLOps ecosystems. This role will partner with data scientists, ML engineers, and platform teams to design and deploy end-to-end AI/ML pipelines, advance AI integration, and ensure production-grade reliability for AI-driven products. The ideal candidate has 8+ years of experience in AI/ML engineering, with deep expertise in generative AI deployment, API-based AI services, large-scale data processing, and AI lifecycle management. The AI Engineer will not only deliver hands-on technical solutions but also set technical direction, mentor other engineers, and drive innovation across Teladoc's AI platforms. Essential Duties and Responsibilities * Operationalize GenAI and LLM applications, leveraging RAG (retrieval-augmented generation), vector search, prompt engineering, agentic AI, and MCP (Model Context Protocol). * Lead the design, development, and deployment of production-grade LLM and ML pipelines, including data transformation, feature engineering, training, tuning, and serving. * Architect scalable data and AI workflows on Snowflake, Databricks, and Azure ML, integrating AI models with modern data lakehouse platforms. * Build and maintain API-based AI services (FastAPI, Flask), enabling secure, performant, and reliable model access at scale. * Define and implement CI/CD pipelines for GenAI and ML services, using GitHub Actions/Azure DevOps, MLFlow, and container orchestration (Kubernetes, Docker). * Develop and enforce MLOps/LLMOps best practices, including experiment tracking, model versioning, observability, and governance. * Mentor ML engineers and data scientists on engineering rigor, scalable design, and production-readiness. * Partner with cross-functional teams to integrate AI services into products, ensuring security, compliance, and resilience in regulated healthcare environments. * Troubleshoot production AI systems, analyzing inference latency, drift, and performance issues, and implementing preventive solutions. * Document and communicate architecture patterns, operational standards, and AI development frameworks across the organization. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities No Required Qualifications * Bachelor's degree in Computer Science, Engineering, Machine Learning, or a related field; equivalent work experience is acceptable. * 8+ years of experience in AI/ML engineering roles, with proven success in architecting and scaling production LLM/GenAI and ML systems. * Experience deploying LLM and GenAI solutions including RAG, vector database integration, and agentic/toolaugmented LLM systems (LangChain, MCP, or similar frameworks) * Experience with Snowflake or Databricks, using one or both as core platforms for data processing or AI/ML workloads. * Proven track record in MLOps/LLMOps, including CI/CD pipeline automation, model serving, monitoring, and governance, using modern AI infrastructure tools such as Docker, Kubernetes, Azure ML, MLflow, and Terraform. * Proficiency in Python and SQL, with experience processing highvolume datasets using bigdata tools such as Spark or equivalent distributed systems. * Ability to collaborate in cross-disciplinary teams (engineering, product, compliance, security) and deliver impact in regulated industries. Bonus Qualifications * Excellent communication skills to articulate complex GenAI/ML concepts to diverse audiences. * Strong leadership and mentorship abilities, fostering technical growth across teams. * Understanding of API-driven AI development, including Python-based API frameworks (FastAPI, Flask) or equivalent experience working with API development workflows. * Certifications in Snowflake, Databricks, Azure ML, or AI/ML platforms preferred. * Experience in healthcare AI applications and regulated AI deployment. The base salary range for this position is$170,000 - $190,000.In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here:___.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions. #LI-SS2 #LI-Remote We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

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