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Job DescriptionSalary: VICE PRESIDENT, COMMUNICATIONS Classification: Exempt Organizational Overview Smile Train is the worlds leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 90+ countries in the past 25 years, and we still feel like weve just started. We are truly changing the world one smile at a time! Make a Difference! As Smile Trains communications strategy leader, the Vice President will serve as a collaborative and visionary executive, combining strategic insight, high emotional intelligence, and thought leadership to advance Smile Trains global vision. This leader will be a passionate advocate for Smile Trains purpose to empower local medical professionals and create sustainable, long-term solutions for children and families affected by clefts around the world. In close collaboration with Smile Trains Executive Leadership Team, the Vice President will provide strategic direction and full accountability for a comprehensive, purpose-driven communications strategy that elevates the organizations global voice and inspires philanthropic engagement. Through communications excellence and creative storytelling, this leader will bring Smile Trains vision and the many powerful stories of its programs, partners, and patients to life in ways that strengthen connection, elevate understanding, and expand global impact. Leading a high-performing team of communications professionals, the Vice President will foster a culture of accountability, collaboration, innovation, and excellence. Working across Smile Trains global footprint, this leader will ensure that communications not only reflect Smile Trains collective purpose but also reinforce its standing as the worlds leading voice for cleft care, sustainability, and global health equity. Key Responsibilities Strategic Leadership • Develop a deep understanding of Smile Trains vision, purpose, and strategic prioritiesto ensure alignment in all communications efforts., • Support fundraising initiatives and amplify programmatic impacts., • Design and implement a communications strategy that effectively supports Smile Trains organizational goals and amplifies its impact., • Serve as a leader and spokesperson for Smile Train, representing the organization across various platforms and engagements., • Strengthen and evolve Smile Trains brandto highlight its sustainable model in cleft care and far-reaching global impact., • Lead and inspire a high-performing global Communications team across public and media relations, social media, editorial, creative, content strategy, and organizational and internal communications., • Recruit, develop, and retain top talent while fostering continuous growth and innovation., • Build a culture of collaboration, mutual respect, ownership, transparency, and accountability., • Empower team members with clear direction, resources, and autonomy to excel. Encouraging an organization mindset., • Set and manage clear goals and metrics aligned with Smile Trains strategic priorities., • Drive operational excellence through efficient, transparent systems and workflows., • Strengthen cross-department team collaboration with Fundraising, Programs, and Operations., • Address team and departmental challenges promptly and fairly, maintaining morale and alignment with Smile Trains values, encouraging a one-organization mindset., • Model integrity, ownership, and results-driven leadership that advances organizational purpose., • Communicate openly and take ownership to build trust, clarity, and alignment across teams., • Refine and elevate Smile Trains global brand identity through powerful storytelling that deepens awareness, credibility, and philanthropic engagement., • Lead integrated, results-driven communications in close partnership with Smile Trains Development team to craft compelling narratives that inspire giving and strengthen donor and supporter connections., • Build strong, collaborative relationships across departments and global teams to ensure consistent messaging and shared success., • Oversee the strategic alignment of digital, media, and content initiatives that advance Smile Trains purpose and visibility., • Optimize storytelling across programs and regions, ensuring communications assets are effectively leveraged to engage stakeholders worldwide., • Develop and ensure the execution of effective communication and media relations strategies, • Conduct ongoing media outreach to the press to generate awareness and publish timely news through press release development, media pitches, media alerts, op-eds, etc., • Oversee public relations strategy and media vendor partnerships, ensuring agencies and align with Smile Trains goals, brand voice, and strategic priorities., • The Vice President will serve as a key thought leader and strategic voice for Smile Traintranslating our purpose, expertise, and global impact into compelling narratives that shape industry conversations and inspire philanthropic partnership., • Elevate Smile Trains visibility and influence through clear, authentic communication that positions the organization as the definitive authority in comprehensive cleft care and global health innovation., • Serve as a visible and respected global ambassador for Smile Train., • Lead the development of high-impact communications campaigns that drive press coverage, social awareness, and programmatic and fundraising success., • Foster opportunities for stakeholders to engage and share feedback, ensuring consistent integration of diverse perspectives into communications strategies. Candidate Profile The ideal candidate is a seasoned communications leader with a proven ability to develop and execute global strategies and inspire teams. Key qualifications include: Experience and Expertise • Ten years or more of significant experience in global communications leadership, ideally in a non-profit or public health context, but not mandatory., • Proven ability to create and execute comprehensive, impact-driven communications strategies., • Exceptional written, verbal, and interpersonal communication skills., • Demonstrated success in expanding and strengthening an organizations brand on a global scale., • Must have led teams of five or more communication professionals., • Advanced facilitation skills for collaboration across diverse teams and audiences., • International experience., • Must demonstrate a track record of the ability to build and maintain effective working relationships with colleagues and staff at all levels., • Passion for Smile Trains purpose and values., • Strategic thinker with a balance of big-picture vision and detail-oriented execution., • An inclusive leader with strong emotional intelligence, political savvy, and negotiation skills., • Bachelors degree required, advanced degree preferred. Compensation Salary Range:$150,000 to $180,000 Why Youll Love Working Here! • Weve got you covered - Comprehensive health, pharmacy, dental, and vision coverage, • Plan for your future - 403(b) retirement plan with employer match, • Rest and recharge - generous PTO allotment, holidays, and sick time, • Family Matters - paid parental leave and family care benefits so you can focus on what matters most, • Learn and Grow - annual professional development stipend to keep your skills growing, • Work your way - Hybrid work flexibility out of our conveniently located Midtown Manhattan office, • Travel the world - opportunities for domestic and international travel to work with international colleagues and programs and see our impact in action Application Process Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those who provide a cover letter as directed will be considered. We encourage interested applicants to submit their applications as soon as possible. .

Job Description Assists the Director of Clinical Services with the oversight of all clinical program development throughout all QSAC Day Habilitation and Supplemental Day Programs. This includes but is not limited to clinical oversight of individuals’ ongoing services and staff development. Management of all Behavior Intervention Specialists who are directly responsible for ensuring individual safety, individualized programming and staff supervision. This role requires thorough knowledge of assessment procedures, curriculum development and management of treatment plans to address cognitive, adaptive, communication, social/emotional and physical skills for adults with autism spectrum disorders, intellectual disabilities and psychiatric disorders. Specific Responsibilities: • Complete required QSAC orientation., • Ensure health, safety & welfare of individuals., • Assist Director in developing monitoring and updating behavioral protocols/procedures for the administration and clinical implementation of services., • Assist Director in developing staff competency training in behavior analysis ensuring quality of care for our individuals., • Assist Behavior Intervention Specialists and Qualified Intellectual Disability Professionals with presenting staff training., • Assist Director with reviewing and providing feedback to the Behavior Intervention Specialists regarding all clinical documentation (SAP, BSP, Goal Data, Monthly Progress Reports)., • Assist the Behavior Intervention Specialists and the Qualified Intellectual Disability Professional with the intake process., • Assist in the recruitment process of Behavior Intervention Specialists., • Oversee that the Behavior Intervention Specialists work collaboratively with CM's, IRA's/ICF's, individual and family advocates in regards to life plan development., • Assist in the monitoring of Behavior Intervention Specialists and Qualified Intellectual Disability Professionals schedules, time management, professional skills and productivity and provide disciplinary action if required., • Assist Director in facilitating monthly behavior meetings with team members (i.e., Program Directors,, • Supervisors, Behavior Intervention Specialists) to review clinical program updates regarding individuals., • Assist Director in facilitating monthly clinical meetings and workshops to review, train and provide Behavior Intervention Specialists and Qualified Intellectual Disability Professionals with current evidence -based practices., • Work collaboratively with Residential Managers/Directors to ensure proper continuity of care., • Set reasonable professional standards and maintain consistency in all facets of care., • Maintain a productive environment that helps each individual and family have a positive experience within, • QSAC's Day Habilitation programs., • Treat all families with dignity and respect; allow for individual differences; provide an atmosphere of acceptance and caring., • Enforce program’s policies on health and safety regulations as well as emergency procedures., • Attend and/or facilitate relevant meetings (i.e., HRC, regulatory, etc.), recommended trainings and conferences., • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed., • Be an advocate for improvement in to all facets of the program., • Maintain individual/family confidentiality., • Commitment to company values and adherence to policies., • Attendance and punctuality is essential. Qualifications are subject to change in accordance with government regulations. • A Master’s Degree in Applied Behavior Analysis, Special Education, Psychology, Social Work, or a related field., • BCBA or BCBA candidate required., • Experience in Applied Behavior Analysis and individuals with Autism Spectrum Disorders., • Experience in working with the adult developmental disabilities population., • Knowledge and experience in the development of data-based curriculum goals and the ability to develop behavior intervention plans based on functions of behavior., • Minimum of two years’ experience either working directly with individuals with autism spectrum disorders and/or adults with intellectual & psychiatric disorders or supervising Behavior Intervention Specialists, lead teachers, supervisors, consultants and/or equivalent position., • Knowledge and experience conducting parent/family/caregiver/staff training., • Must be proficient in Microsoft Word and Excel., • Must be able to travel across QSAC sites., • Ability to run., • Ability to safely assist lifting individuals of various weights & 20 lb. items., • Must be able to communicate effectively with others and individuals served., • Clearance through state mandated Background/Fingerprint Check(s). Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Work Location: Department: Clinical Your Schedule: Monday - Friday; 8:30am - 4:30pm; Possible evening, weekend, and holiday rotations. What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half) What You Will Do: The IVF Nurse Coordinator (RN) is responsible for providing individualized nursing care to CCRM’s fertility patients through treatment coordination, medication management, patient advocacy, and outcome monitoring. This position collaborates closely with the physicians to coordinate patient care and treatment and consult with patients regarding treatment protocols, medications, and/or required testing procedures. The IVF Nurse Coordinator is expected to function independently in the role as well as in a team environment. The IVF Nurse Coordinator reports to the IVF Nurse Supervisor. • Assess patients' medical histories, reproductive health, and any underlying conditions that may impact fertility and ensure appropriate data is entered in EMR., • Collaborate with physicians to determine suitable treatment plans for individual patients., • Educate patients on the IVF process (procedures, infertility testing, insemination, in vitro (IVF) fertilization, FET, and egg vitrification, etc.), medications, potential side effects, and lifestyle factors that may affect treatment success., • Provide emotional support and counseling to each patient throughout their CCRM Journey., • Guide patients on how to self-administer medications and monitor progress; adjust medication dosages based on patients' responses and communicate any concerns to the medical team., • Coordinate and schedule surgery and ART appointments, diagnostic tests, and procedures, and ensure all consents are signed and patients adhere to the treatment timeline., • Monitor established pregnancies via ultrasonography and lab tests, through the first 8-12 weeks of pregnancy (annotated in EMR)., • Serve as a liaison between patients and the medical team, relaying vital information, test results, and treatment instructions; answering any questions or concerns promptly., • Advocate for patients, ensuring their needs and preferences are taken into consideration and help patients make informed decisions about their care., • Maintain accurate and up-to-date patient records, documenting all aspects of the IVF treatment in the EMR (i.e., medication administration, test results, progress notes, physician orders, etc.)., • Ensure patients understand results, discuss potential reasons for failure, and explore alternative treatment options or modifications to the treatment plan., • Perform intrauterine inseminations, as directed., • Verify all communicable disease testing is complete, accurate, and appropriate., • Associate Degree or higher in Nursing, from an accredited school of nursing required., • Current State Registered Nurse (RN) license (without limitations) required., • Active BCLS/ACLS certification required., • 3+ years RN experience preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionJoin a Team Where Your Work Truly Makes a Difference! Safe Children, Stable Families, Successful Lives. At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower and promote independence for at-risk children and families and those with developmental disabilities through quality community based services. Make a Lasting Impact - Join Us as a Home Health Care Manager Are you passionate about helping families thrive? At Cardinal McCloskey Community Services, we're looking for dedicated Home Health Care Managers who want to make a real difference in the lives of children and families. In this vital role, you'll be a guiding force for families navigating complex systems-connecting them to the services and supports that improve health, stability, and overall well-being. You'll build trusted relationships, coordinate care, and ensure that every intervention is both effective and compassionate. Responsibilities • Coordinate and oversee services for your assigned caseload, • Build strong, supportive relationships with families and service providers, • Connect individuals to essential resources such as housing, financial assistance, and substance use services, • Track outcomes and ensure interventions are impactful and client-centered, • Bachelor Degree in Human Service or related field with two years of experience or, • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services. CMCS offers: • Medical, Dental & Vision Insurance, • 403(b) Retirement Plan, • Generous Paid Time Off, • Flexible Work Schedules Make a Difference Every Day If you're ready to make a meaningful impact and be part of a compassionate, dedicated team, apply today and start your journey with CMCS! #HR24B Job Posted by ApplicantPro

Job DescriptionCompany Description AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neurodiverse to lead full and equitable lives. Generosity guides us as we honor our legacy and continuously grow through a culture where curiosity, creativity, and optimism are valued and celebrated. Job Description AHRC NYC is looking for a dedicated and experienced Day Program Supervisor to oversee our Adult Day Program in Manhattan. Under the direction of the Director, you will facilitate Person-Centered Planning, coordinate individualized services, and supervise Direct Support Professionals (DSPs) to ensure high-quality service delivery. You will promote independence and community inclusion for individuals served while ensuring compliance with New York State regulations and agency policies. Locations: Manhattan Schedule: Monday-Friday, 8:30 AM - 4:30 PM. Salary: $55,000 per year or $57,000 with a Master’s degree...plus a Comprehensive Benefits Package. See Benefit information below. General Responsibilities: • Supervise, evaluate, and develop Direct Support Professionals (DSPs), providing ongoing performance feedback and support., • Assist in hiring and training DSPs, assigning tasks, and ensuring proper staffing coverage., • Develop and monitor individualized habilitation plans in collaboration with the team, ensuring alignment with service goals., • Foster relationships with family members, community partners, and professionals to build individual support networks., • Serve as a liaison between Service Coordination and Day Habilitation services, ensuring smooth communication and service delivery., • Monitor safety, health, and emergency procedures to ensure the well-being of individuals served., • Ensure program compliance with New York State Home and Community-Based Waiver Services regulations, as well as agency policies and philosophies.Qualifications, • High School Diploma/GED with 5 years of related experience, or Associate Degree with 3 years of experience; Bachelor’s Degree preferred., • Supervisory experience REQUIRED., • Experience working with the IDD population REQUIRED., • Experience working in a Day Program preferred, • Ability to establish and maintain a working relationship with program participants, families, staff and community agencies., • Ability to communicate both orally and in written form., • Knowledge of Person Centered Planning. Additional Information Benefits • Low cost, quality Medical Insurance (Single & Family Plans), • Generous Paid time off (sick, personal & vacation), • Paid Training, • Dental insurance, • Vision insurance, • Tuition Reimbursement, • Referral program, • 403(b) retirement plan, • 403(b) company match, • Life insurance, • Employee discount

Job DescriptionClinical Supervisor of Kaplan House PURPOSE: The Kaplan House (Manhattan) provides therapeutic and support services to adolescent’s ages 17-21 who are referred to us through ACS and the Juvenile Justice system. Our residents have experienced significant trauma, resulting in behavioral, emotional, and functional/ development issues. Kaplan House offers an extensive independent living skills program, including vocational preparation, and educational services that assists youth towards reaching independence. POSITION OVERVIEW: The Clinical Supervisor has clinical and administrative responsibility for a residential program unit, under the supervision and direction of the Director. The Supervisor is responsible for carrying a small caseload, supervising clinical staff, ensuring the provision of psychotherapeutic, psychiatric and case management services for residents, overseeing administrative processes, and participating in various administrative and team conferences. Address: 74 Saint Marks Place, New York, NY 10003 KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals): • Provide weekly clinical supervision to case planners and case managers, • Teach and monitor supervisee’s screening, assessment and monitoring of all safety related concerns with residents, • Ensure that case planners oversee provision of all counseling, vocational/educational, psychiatric and recreational services to residents, • Ensure case managers are completing required home visits and face to face contacts with resources, • Ensure case managers are presenting the agency professionally and responsibly at criminal and/or family court hearings, • Meet with assigned residents for weekly sessions, engage and remain in contact with their parents, ensure that home visits are completed, vocational/educational, psychiatric, recreational services provided and address any safety and risk concerns, • Assist supervisees in engaging families in planning for services and complying with ACS outreach requirements, • Assist supervisees as necessary, in identifying and providing access to specific concrete services and community resources, • Advocate, as necessary, with external resources such as mental health providers, treatment facilities, FCLS, community members, etc on behalf of residents, • Attend family court hearings when additional support is requested, • Assist in the development and implementation of specialized groups related to the needs of residents and their families, • Attend conferences at ACS offices and other community-based meetings., • Attend ACS and JB trainings as required., • Participates in internal and external continuous quality improvement projects., • Make reports to State Central Registry or Justice Center as needed., • Complete all other duties as needed and requested, • Participate in training and implementation of the Integrated Treatment Model (ITM) Team Process • Lead or co-lead, and attend all group supervisions, treatment team meetings, family treatment conferences, transfer conferences, incident review meetings, ITM planning meetings and administrative meetings, • Teach, revise, and ensure accurate and timely completion of all clinical documents under the responsibility of clinical staff, included and not limited to, progress notes, treatment plans, transitional plans, safety plans, court updates, etc., • Review and ensure completion of accurate and timely Family Assessment Service Plan Reports (FASP) and Permanency Hearing Reports (PHR), • Ensure completion and review of agency internal Incident Reports in Alltrac system., • Complete progress notes in CONNECTIONS and MyAvatar, as well as review those of supervisee’s, • Maintain weekly supervision notes and complete all supervisee’s evaluations in a timely fashion, • Complete ACS Connections monthly supervisory reviews for all residents CORE COMPETENCIES for the position include: • Team player, • Function from a strength-based approach with residents, supervisees, and colleagues, • Utilize coaching approach with residents, supervisees, and colleagues, • Able to show respect and compassion for residents, supervisees, and colleagues, • Able to function under stressful situations, • Able to see crisis through resolution of incidents, • Able to prioritize and organize, • Display initiative and consistency in practice, • Display strong engagement skills, • Has strong verbal and written skills, • Able to pay attention to details, • Open to learning new tasksEDUCATIONAL/TRAINING REQUIRED (List all that is required to achieve this position):, • Licensed Masters level degree in Psychology, Social Work, Counseling or a related field., • Microsoft Office, • Connections (preferred), • Position will alternate between regularly scheduled remote and in-person work in one or more Bronx locations, • Group home setting, • Therapeutic Crisis Intervention (TCI) training to be provided, • CPR training to be provided, • NARCAN training to be provided BENEFITS: • Medical, • Dental, • Vision, • 403B Retirement Plan, • Access to CEU's with no cost to you!, • 3 weeks vacation EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 20 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health. EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. Powered by JazzHR BwoPRdES1i

Job Description:\n\n Position: Vice President, Food and Benefits Access Report to: Senior Vice President, Chief Impact Officer Department: Food and Benefits Access Organization Summary United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Food and Benefits Access Strategy Our Food and Benefits Access strategy aims to ensure that all New Yorkers have dignified access to culturally appropriate, nutritious food that meets dietary requirements, as well as support for stable housing. The FBA unit partners with more than 500 CBOs and collaborates with network leaders through the Consortium (partnership with City Harvest and the Food Bank for New York City) and the Policy Committee on NYC Hunger Resources. In collaboration with leading food assistance providers, FBA advocates for system-level solutions that reduce the need for emergency food and provide an improved experience for emergency food providers (EFPs), neighbors and communities. Access to Food and Shelter: FBA increases access to healthy food through flexible, nutrition-based food funding and local produce initiatives for emergency food providers. We support access to nutritious food for individuals with diet-related illnesses in partnership with UWNYC’s Health Equity unit through Connect2Food, a new food is medicine program.Together with partners we provide education and enrollment support in the SNAP (Supplemental Nutrition Assistance Program), building food budgets for families.We provide eviction prevention and utilities funds to keep New Yorkers in their homes. FBA supports a resilient food system and the local economy through direct purchases from regional farms, food hubs, and distributors who are focused on local food. Capacity Building: FBA aims to increase the efficiency of the emergency food network and ensure a dignified experience for New Yorkers relying on these programs: In partnership with nonprofit and government partners, the FBA unit provides funding for operations support, food safety equipment and supplies to support high standards for client dignity, nutrition, food safety and program management. As part of 1115 Medicaid Waiver implementation project, FBA supports the engagement of CBOs screening of Medicaid members for food insecurity and other social needs in the Bronx through a partnership with the Bronx Social Care Network. Data and Systems Change: UWNYC FBA manages and serves as administrator of the FeedNYC data system, the central data reporting system for more than 1000 CBOs. The data system is operated in partnership with the Policy Committee on NYC Hunger Resources and serves as a rich resource on emergency food in NYC. In collaboration with the Consortium and NYC’s top food assistance nonprofit leaders, UWNYC engages government, corporate and other stakeholders to advocate for system level solutions that address the root causes of hunger to reduce reliance on the emergency food network. FBA participates in collaborations that build the advocacy muscle of nonprofit leaders through advocacy days and conferences. Position Description Reporting to the Senior Vice President, Chief Impact Officer, the Vice President is responsible for strategic direction, management, and implementation of UWNYC’s Food and Benefits Access portfolio of legacy programs, collaborative efforts, and cross-sectoral initiatives. This includes foundational programs Emergency Food and Shelter Program (EFSP), Hunger Prevention and Nutrition Assistance Program (HPNAP), Nourish NY, Food Support Connections (FSC), and emerging food security initiatives including our food is medicine initiative “Connect2Food” and partnerships to increase access to the 11115 Medicaid Waiver. This position requires knowledge and experience in food systems and public health, as well as respect for community-based work and the emergency food network. Along with developing and managing FBA initiatives, the VP develops and manages strategic partnerships with government, funders, and other external stakeholders to drive system change. The VP is responsible for leading and managing the Food and Benefits Access team including UWNYC staff, temporary employees, and consultants. They will ensure the sound financial management of the unit ensuring budgets are within guidelines and in compliance with contracts. The VP participates in fundraising, resource development, and promotion of Food and Benefits Access initiatives with the support of Resource Development and the Marketing and Communications teams by informing messaging and serving as a key UWNYC spokesperson and thought leader. Job Responsibilities: Strategic Leadership In partnership with SVP for Community Impact, the VP of FBA sets strategic direction for FBA initiatives to ensure well-designed, implemented, and resourced programs and strategies. The VP also plays a key strategic leadership role within the Community Impact department, cross-functionally with their internal peers in the Community Impact Department (Education Equity, Health Equity, and Justice and Opportunity) as well as Government Relations and Advocacy, Marketing & Communications and Resource Development. The VP will also serve as an ambassador for FBA and UWNYC with external stakeholders and peers including the Policy Committee on NYC Hunger Resources, the Consortium, with community partners, and corporate, philanthropic, and government funders. Specifically, the VP will be expected to: Define Strategic Priorities: Lead scoping activities and conduct landscape analyses to identify gaps and opportunities, establishing clear priorities and a strategic roadmap for the Health Equity portfolio.Develop an Integrated Vision: Craft and communicate a cohesive vision for FBA initiatives, leveraging UWNYC’s organizational strengths to address unmet needs in food and benefits access programming.Foster Transformative Partnerships: Build and manage high-impact partnerships with external stakeholders, including the Consortium, as well as corporate sponsors, government agencies, philanthropic institutions, academic entities, food systems and public health organizations, and policymakers, to advance shared goals. Serve as chair and convene the Emergency Food and Shelter Program (EFSP) Local Board and UWNYC’s Hunger Prevention and Nutrition Program (HPNAP) Advisory Committee, and represent UWNYC on the Policy Committee on NYC Hunger Resources.Align Initiatives Across UWNYC: Collaborate across UWNYC’s initiatives to address interconnected drivers of poverty, ensuring alignment with broader organizational goals to improve outcomes for families and children in communities facing systemic inequities.Amplify Community Voices: Engage directly with community members and CBO leaders to elevate lived experiences, ensuring that food and benefits strategies are responsive, inclusive, and community-driven.Influence Public Dialogue: Position UWNYC as a thought leader by contributing to public conversations on emergency food and benefits, advocating for systemic change, and inspiring collective action to eliminate disparities in access. Team Leadership The VP will collaborate with team leaders to design and implement programs and strategies to meet strategic unit goals and align with cross sector initiatives, including prioritizing support in under resourced neighborhoods. Specifically, the VP will be expected to: The VP will provide visionary leadership in building and managing a high-performing team dedicated to advancing the goals of the FBA unit. The VP will foster a culture of collaboration, innovation, and accountability, ensuring that the team is empowered to meet clear performance goals while delivering impactful programs. The VP will also work closely with cross-functional teams, external partners, and consultants to ensure strategic alignment and seamless execution of FBA initiatives.Lead and Inspire a High-Performing Team: Guide an experienced, dynamic team in the execution of existing FBA program initiatives and imagining of expanded and new work areas. The VP will ensure that team roles and responsibilities are clearly defined and aligned with both the unit’s and the organization’s broader objectives.Engage Cross-Functional Leadership: Collaborate with leaders across the organization to operationalize the vision of the FBA unit. The VP will foster collaboration across departments to maximize collective impact.Leverage External Expertise: Cultivate strong relationships with external partners and consultants to conduct landscape analyses, identify strategic priorities, and support the development of innovative, high-impact programs.Strategically Build Capacity: Work with the Human Capital team to assess the skills needed to support the FBA unit’s goals, creating clear job descriptions and recruiting top talent. The VP will also ensure the team has the resources and training necessary to excel in their roles and meet evolving needs.Empower Staff and Align Goals: Create a supportive and empowering environment where staff are aligned with the FBA unit’s objectives and equipped to execute clearly defined performance goals. This will include ongoing support and professional development opportunities to help staff achieve excellence in their roles. Program Leadership The VP will lead the development, implementation, and scaling of high-impact programs and strategies that advance the unit’s goals and align with cross-sector initiatives. The VP will oversee a portfolio of initiatives designed to address access to food, shelter, and nutrition benefits, including access to emergency food and access to SNAP benefits, and leverage the strength of UWNYC’s networks to drive measurable outcomes. Strengthen and Support Food Access: Provide strategic direction for FBA portfolio of food access programs, including annual grant allocation processes, reporting and management forHunger Prevention and Nutrition Assistance Program (HPNAP), Nourish NY, Food Support Connections, and Emergency Food and Shelter Program (EFSP), and Strategically Manage Program Delivery: Aligning with the UWNYC strategic plan and broader political and social contexts, develop and adapt program delivery to enhance efficacy.Lead Performance-Driven Approaches: Develop program performance measures in line with UWNYC’s Results-Based Accountability (RBA) approach, funding requirements, and strategic goals, fostering a culture of continuous learning and improvement.Strengthen Data-Driven Decision-Making: Oversee the shared FeedNYC data system and development of new systems and tools to collect, analyze, and use data to guide program activities, evaluate outcomes, and inform decision-making.Build Partner Capacity: Lead FBA in providing technical assistance and capacity-building support to emergency food providers and community-based organizations, equipping them with the tools and resources needed to deliver sustainable and effective programs.Communicate Impact: Generate content for funder reports, strategic documents, and other communications to highlight program successes, challenges, and opportunities for growth.Innovate Future Initiatives: Leverage lessons learned from existing programs to inform the design and implementation of new FBA initiatives, ensuring alignment with community needs and organizational priorities. Personal Leadership The VP of FBA will be expected to inspire the trust and confidence of others on the Community Impact team, in the organization, and from the Board and stakeholder organizations with whom the person interacts. The position requires the ability to lead and collaborate with a diverse team of professionals, including direct reports, peers within the Department, cross-functionally, externally with collaboration partners, including members of the Policy Committee on NYC Hunger Resources, and with our community partners and community members. Specifically, the VP will be expected to: Inspire Trust and Confidence: Build strong relationships with internal teams, community partners, and external stakeholders by embodying UWNYC’s core values of Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Lead with Clarity and Commitment: Guide staff and stakeholders with a clear vision, ensuring alignment and commitment to achieving FBA goals. The VP will lead by example, setting high standards for performance while maintaining an inclusive and transparent approach to leadership.Demonstrate UWNYC’s Core Values: Consistently uphold and model the organization’s core values in all interactions, both internal and external, ensuring that these principles are reflected in the unit’s work and culture.Collaborate Across Boundaries: Lead and collaborate with diverse teams, including UWNYC staff and leadership, external consultants, community partners, and other stakeholders, fostering an environment of mutual respect, shared accountability, and strategic alignment. Skills, Knowledge and Experience Master’s degree in Nutrition Science, Social Work, Public Health, Public Policy or a related field preferred. Minimum of 10 years of progressively responsible positions in public health, community nutrition, public benefits enrollment, or related social services field Strategic program planning, management, and evaluation, including government grant administration and financial management Facilitation and management of cross-sectoral initiativesPeople management In-depth knowledge of public health nutrition, social determinants of health, structural racism and other systemic barriers that contribute to food and financial insecurity. Excellent writing, editing, verbal, and presentation skillsInnovative thinker, with a track record for translating strategic thinking into action plans and resultsExperience using population and program data to inform strategic and programmatic decisionsDemonstrated experience building, leading, and mentoring a team, both internal and externalExcellent judgment and creative problem-solving skillsSuperior management skills, including the ability to advocate for and manage to budget prioritiesPresence and confidence to project credibility to community partners, the Board, ELT, and other strategic stakeholdersA passion for UW

Job DescriptionPOSITION SUMMARYThe clinical nurse manager, as part of the health center operations leadership team, serves as the procedural abortion service and sexual reproductive services clinical nurse lead for the Region 1 NYC health centers. The clinical nurse manager collaborates with the health center managers/operations designee to oversee day-to-day management of the clinical sites. The clinical nurse Manger is responsible for practice, education, professional development, recruitment, and retention within the clinical sites. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES• In collaboration with the Senior Director, Clinical Practice Operations, manages nursing staff in procedural abortion and sexual reproductive health services.• In collaboration with the Senior Director, Clinical Practice Operations and health center operations leadership, develops and implements strategies to enhance clinic efficiency while preserving high-quality patient-centered care.• Develops staffing plans and manages nursing and clinical staff schedules, including PTO and coverage for call outs to ensure safe staffing.• Assists with direct nursing care responsibilities during high flow work times.• Provides direct patient care and coverage for scheduled or unscheduled PTO, as needed• Conducts required emergency medical drills with the procedural abortion team• Actively participates in nurse recruitment and onboarding; conducts regular performance evaluations, develops performance improvement and corrective action plans as needed.• Develops and implements onboarding and training plans for new hires and facilitates re-education and training on new services for existing staff, and documents Personal Orientation Plan (POP) sign-off for new hires.• In collaboration with the Senior Director of Clinical Practice Operations and the clinical and health center operations leadership teams, participates in the development and updating of PPGNY policies and procedures related to nursing staff and procedural abortion care and sexual reproductive services.• Directs the functions of the nursing department in accordance with departmental policies, procedures, standards, and regulatory authorities (i.e., DOH, Article 28, etc.,)• Oversees stocking and preparation of procedural abortion space and clinic spaces, assuring adequate equipment and supplies at par levels.• Supports and implements standards in alignment with 1199 union collective bargaining agreement.• Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation. The policies and procedures include but are not limited to infection prevention practices, patient safety and quality, and medication management.• Attends and participates in required leadership meetings.• Demonstrates knowledge of emergency procedures and directs staff in the event of a medical emergency or evacuation.• May be required to work in the clinical setting during inclement weather and other staffing emergencies, as needed.• May be required to be on call during inclement weather and other staffing emergencies, as needed.• Ensures that care provided in the NYC-based procedural abortion services follows the PPGNY Manual of Medical Standards and Guidelines and is compliant with PPGNY policies and procedures and NYS and NYC regulations.• Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, ADA, and regulatory compliance programs such as HIPAA CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice• A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility• Ability to manage and mentor a culturally diverse team, including creating and sustaining an organizational culture that fosters inclusiveness and equity, and providing positive and developmental feedback and accountability related to practices including but not limited to equity• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience REQUIRED SKILLS/ABILITIESInterpersonal• Excellent customer service skills• Ability to remain focused and calm in stressful situations• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internal and external stakeholders• Ability to work effectively as part of teamTechnical• Proficient with electronic health record (EPIC) Subject Matter Knowledge• Strong understanding of Transformational Leadership Concepts• Strong foundation in evidence-based practice• Familiarity with Press Ganey, patient/employee experience survey tool• Strong nursing clinical knowledge• Strong knowledge surgical care, complications, and evaluation• Familiarity with principles of process improvement and change management. Work Habits/Attributes• Keen attention to detail• Excellent organizational skills• Outstanding time management skills, including the ability to work under deadlines• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities• Ability to exercise sound judgment and independent decision-making skills• Ability to exercise discretion in the handling of confidential information• Ability to demonstrate and document evidence-based clinical judgment• Comfort making data-driven decisions• Ability to make strategic decisions• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teamsREQUIRED QUALIFICATIONS • Education Related Capability Requirements: Requires satisfactory completion of courses required for graduation from an accredited college or university with a Baccalaureate Degree, plus NYS licensure as a Registered Nurse., • Experience Related Capability Requirements: Requires previous experience of a minimum of 3-5 years in a nursing role with a minimum of 2 years’ experience in sexual and reproductive care. 1-2 years’ experience in nursing leadership or supervisory role preferred. Demonstrate strong customer service skills as they relate to patient care and overall communication. Requires computer proficiency. Excellent communication skills, independent judgment and problem-solving skills are essential., • Licensures/Certifications: Current NYS Nurses License. Current ACLS/BLS certification.PHYSICAL DEMANDS, • This job operates in a clinical office setting. Potential exposure to communicable diseases and other conditions in a health center environment., • Requires sitting/standing for long periods of time. Periodic walking, bending. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others.Schedule

Job Description Position: Substitute Registered School Nurse Setting: School Discipline: Registered Nurse (RN) Location: Northern New Jersey (Varies by School) Pay: $50.00 – $52.00 per hour Schedule Options: Monday – Friday, Day Shift Employment Type: Per-Diem Your Role as a Substitute Registered School Nurse: • Provide comprehensive school health services to students and staff in compliance with New Jersey Department of Education and state nursing standards., • Assess and respond to student health concerns, including illnesses, injuries, chronic condition management, and emergencies., • Administers prescribed medications, treatments, and first aid in accordance with standing orders and individual health plans., • Maintain accurate and confidential health records as required by state and district policies., • Serve as a healthcare advocate and resource, fostering a safe and inclusive environment for students., • Collaborate with school staff, families, and Sunshine Homecare to ensure seamless continuity of care.Join Sunshine Homecare as a Substitute Registered School NurseAt Sunshine Home Health Services, we understand the critical role that Registered School Nurses play in maintaining the health and well-being of students. We are seeking New Jersey State–approved Registered Nurses (RNs) to serve as Substitute School Nurses in Northern New Jersey.This opportunity is ideal for experienced, compassionate RNs who are ready to step in and provide high-quality care whenever the regular school nurse is unavailable. The Ideal Candidate:, • Active New Jersey Registered Nurse (RN) License, • Current BLS Certification required, • New Jersey Department of Education–approved Substitute School Nurse Credential (or eligibility to obtain), • Minimum 1 year of nursing experience (school, pediatric, or acute care setting preferred), • Knowledge of pediatric and adolescent health issues, including chronic conditions (e.g., diabetes, asthma, allergies, seizure management), • Excellent communication, assessment, and clinical decision-making skills, • Authorized to work in the U.S.Why Choose Sunshine Homecare, • Competitive Per-Diem Pay: $50.00 – $52.00 per hour, • Tailored Scheduling: Flexible shifts during school hours, • Weekly Pay & Direct Deposit, • A supportive, collaborative team environment that values professionalism and excellence in school nursing At Sunshine Home Health, we take pride in delivering trusted, dependable nursing services to schools, ensuring that students continue to receive the care they deserve in the absence of their regular school nurse. For inquiries, please contact us:

Job DescriptionPlanned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the USA. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a transformational, experienced and dynamic leader for the Vice President, Information Technology Infrastructure and Operations. This leadership position reports to the Chief Information Officer in the IT Department of PPFA. This domain provides overall leadership and management of all IT infrastructure and operational capabilities for PPFA. Additionally, drives the Infrastructure strategy and planning for the organization, ensuring strategic goals are in alignment with the overall PPFA goals. Importantly, ensures the stability and the proper functioning of PPFA’s Information Technology platforms, meeting our defined service level performance/availability agreements (99.999% availability level). Purpose: ●Leads IT Infrastructure and Operations strategy, developing new capabilities and maturing existing processes and ways of working to build a high-performing team and improve maturity level across the IT domain. ●Responsible for overseeing the design, implementation, and management of the organization’s technology infrastructure and operational services. This executive ensures that IT systems and operations support the business’s goals, maintain high availability, and deliver secure, scalable, and efficient technology solutions.●Partner with CISO and other Senior Leaders to develop and implement secure, scalable solutions that comply with regulatory standards and meet organization policy requirements and industry best practices.●Accountable for overseeing Infrastructure Key Performance Indicators (KPIs) and Metrics:○Ensures the IT Infrastructure and Operations team continually assesses PPFA’s infrastructure’s health, efficiency, and proper data maintenance and management. ○Drives consistent performance management of PPFA’s Tech Infrastructure and systems performance to assess operating costs, productivity levels, and compliance. ○Drives meeting and exceeding service level agreements (SLAs), objectives, and performance expectations. Engagement: This role is a senior-level executive engaging with all levels of the organization. Mentors and leads a high-performing Infrastructure & Operations organization. ●Ensures DevOps and ITOps / End User Services have seamless partnerships to deliver value and efficiency to the Organization through automation, and identifies areas of opportunity for improvement.●Empowers the IT Infrastructure and Operations team and key stakeholders to challenge the status quo, continuously improve, and embrace change.●Build, mature and lead the Tech Infrastructure and Operations capabilities aligned with ITIL and the CIO Operating model, driving continuous improvement in the delivery of technology services to the business.●Develops and maintains strategic and trusted partnerships with PPFA senior executives and key stakeholders. This includes ensuring close alignment with management of stakeholders across the business and the Information Security Team for planning, business priority alignment, and roadmap development to achieve the organization’s combined goals and end-state strategy. ●Build and manage relationships with technology vendors and service providers by providing actionable feedback and participating in quarterly business reviews.●Openly encourages others to participate and ensures that diverse views are represented to nurture our DEI-centered culture with the voice of our staff at the forefront. Delivery: ●Partners with Tech Governance VP on setting tech infrastructure standards for IT on infrastructure tech innovation and continuous improvement. Defines and sustains IT quality standards to meet or exceed controls and agreed upon expectations for all initiatives, programs and to advance the business.●Accountable for Change Management, Incident, Request, Capacity and Critical Incident Management and Continuous Improvement for all tech infrastructure at PPFA. ●Strong experience in proactively managing outsourcing strategy and vendor partners across end-to-end services from ITSM, MSP, Cloud, Infrastructure, etc.●Supports and maintains IT Infrastructure and Operations, financial management and contract management processes in alignment with PPFA standard operating procedures. Includes budgeting, forecasting and multi-year strategic planning. Ensures the team manages budgetary processes with quality and timely results. ●Further develop and deliver the IT components of the US office infrastructure build-outs, WAN/LAN, and Telephony based on business needs and priorities. ●Deliver on technology projects and initiatives in collaboration with business partners and technology colleagues to further enable PPFA’s mission, providing the business partners and staff with a better user experience.●Directs the implementation of enterprise infrastructure & applications changes and maintenance routines are carried out within the agreed standards and SLAs.●Other projects as assigned. Knowledge, Skills and Abilities (KSAs): ●Bachelor's degree in the field of computer science, MIS, engineering, or equivalent●10+ years' experience managing and/or directing technology operations and IT functions and teams.●10 years of people management experience ●Strong understanding of project management principles.●Proven experience in running a modern Information Technology Operational organization, with integrating DevOps best practices into a tech operating model for process efficiencies.●Demonstrated ability to apply technology solutions to business problems.●Experience with DevOps, ITSM solutions and the ability to align standardized processes and services across each area of service management.●Experience leading cloud migration programs with AWS, Azure, or GCP to enable redundancy and HA.●Outstanding Financial Management and Vendor Management Skills. Includes Tech Infrastructure Forecasting, Budget Management vs Actuals and multi-year budget planning.●Executive presence, expert communication and stakeholder engagement skills are necessary to be successful in this executive leadership role. Travel: 0-10% travel, as needed. Total offer package to include generous vacation + sick leave + paid holidays, individual/family-provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. #LI-SY1PDN-HR Roles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.

Job Description Our client, a rapidly growing B2B marketplace, is seeking a Customer Success Manager to drive customer retention, expansion, and long-term value across a multi-product platform. This role is highly strategic and revenue-focused, leading the post-sale engine that powers growth within the existing customer base. What You'll Do • Build and lead a high-performing Customer Success team focused on expansion and upsell across a multi-product SaaS suite, • Develop the systems, processes, and playbooks needed to identify, prioritize, and capture expansion opportunities, • Own and optimize the customer lifecycle, including onboarding, QBRs, renewals, and ongoing account health, • Use data to track product adoption, churn indicators, and revenue expansion potential; report insights to leadership, • Partner cross-functionally with Sales, Product, and Implementation to drive cross-sell and upsell momentum, • Build executive-level relationships within key accounts and act as a trusted advisor and internal advocate, • Coach and elevate CSMs to strengthen commercial skills, accountability, and customer-centric executionWhat Were Looking For, • 6 to 10 years of Customer Success or Account Management leadership experience, managing teams of 5-10+, • Proven record in NRR 105-115%+, expansion ownership, and retention excellence at scaling SaaS companies, • Strong experience building revenue-oriented CS motions in high-growth, early-stage environments (Series AC), • Fluent in customer metrics: cohort analysis, health scores, renewal forecasting, product-usage insights, • Background in B2B SaaS; experience with multi-product portfolios is a major plus, • Bonus: exposure to restaurant, hospitality, supply chain, or delivery-adjacent technology, • Exceptional communication skills with strong executive presence and the ability to lead cross-functional alignment

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House Women’s Shelter, located in the Brownsville section of Brooklyn, serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. Position: Client Advocate Reports To: Clinical Supervisor Location: 1424 Herkimer Street, Brooklyn, NY 11233 What the Client Advocate Does: • Assist program staff by being a client liaison with outside organizations regarding such matters as housing, education, healthcare, social services, legal issues, etc., • Assist clients in attaining their goals by identifying and locating community resources and by referring clients to appropriate services both within and outside CAMBA., • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients to promote wellness and recovery., • Assist clients in developing skills intended to improve: mental health, physical health, activities of daily living (ADL), resistance to alcohol and other drug use and self-advocacy., • Assist clients in recognizing their own individual warning signs of relapse and identifying and developing individual coping strategies., • In collaboration with the case managers, work with clients to break through barriers to client goals and to assist clients in advocating for themselves, specifically in the treatment and recovery process, and in moving toward self-sufficiency., • Prepare marketing materials for the program., • Escort clients to appointments (housing, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf., • Applicable experience working with either homelessness, mental health or substance use populations., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Dbg5xHvniM

Job DescriptionSalary: Customer Success Manager (US, Hybrid) (Must be able to commute to one of our US-based offices in Chicago, San Francisco, New York City, or Miami.) Job Summary GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. Customer success is a new and strategic department at GTreasury with a clear objective to facilitate the adoption of new products or services, reduce risk and churn, and support expansion within existing accounts. As a GTreasury Customer Success Manager, you are a critical part of our customers adoption and ongoing satisfaction. You will play a pivotal role in ensuring our customers achieve their desired outcomes (value realization) with the use of our solutions. When customers are successful GTreasury benefits through increased customer retention, solution expansion, and advocacy. As part of the Global Customer Support Team, you will help solve customers' business challenges through success planning and engagement, aligning and demonstrating the value of GTreasury solution against our customers' initiatives to deliver positive business outcomes. This includes end-to-end customer life cycle where youll manage customer adoption and growth, health, and retention in partnership with your Account Manager. This is a great role for someone who wants to be part of developing a customer success organization. What Were Looking For: • Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success., • Question asking and problem solving: Success plans are never the same for each customer, and so the magic lies in asking the right questions and translating into a plan that shows value., • Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. Were looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills. What You Will Do: • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value., • Be accountable for enabling customers to achieve their desired outcomes, setting them up for success during critical moments that matter in the journey, as evidence over time through product adoption., • Co-create Value Achievement & Success Plans with your customers to develop a deep understanding of their business, primary business outcomes, and tangible success metrics., • Develop, automate and scale customer lifecycle events including kickoff/onboarding, business review, feature announcements, utilization and user engagement., • Address customer inquiries, manage obstacles, and identify ways to drive additional value., • Establish periodic touchpoints to ensure customers are informed, remain engaged, and solicit general feedback., • Be an advocate and voice for our customers internally and partner with cross-functional teams to facilitate successful implementation, adoption, expansion, and renewals., • Work in partnership with Operational, Product, Engineering, Sales, and Support teams to provide customer feedback and ensure requests are resolved in a timely manner Skills & Requirements: • 5+ years of customer success, service, product, account management, or software sales experience in a B2B SaaS Solutions environment, • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C-level stakeholders while navigating tough conversations, • Strong presentation and communication skills, verbal and written, • Project management skills, with proven results working as a reliable advisor to drive business value for customers, • Highly data-driven with a dedication to following processes, • Intellectually curious and enjoys creative problem solving., • Passionate about driving and tracking a consistent engagement process with all customers in your portfolio, • Flexible approach, able to operate effectively with uncertainty and change Education Requirements: • Bachelors degree preferred, or equivalent experience What You Will Get: * • A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of good work., • A great management team and reporting structure that supports you and your growth., • A culture of open collaboration and problem solving, • An empowered role on the success team, responsible for driving business value., • Great benefits and culture., • Our benefits include:, • Salary: The expected annual median salary for this role is $105,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location., • Excellent medical, dental and vision insurance options, • HSA and FSA options + company HSA contributions, • 401K matching, • 100% paid parentalleave, • 15 paid holidays + competitivePTO, • Flexible work environment About GTreasury: GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the worlds most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: Join our rapidly growing Performance Creator Team as the Creator Agency Consulting Manager, where you will lead the strategic development and growth of our agency partner ecosystem. You'll build and nurture relationships with affiliate and influencer marketing agencies, empowering them to scale world-class Performance Creator programs for their brands.This role is both strategic and hands-on — ideal for someone who thrives in partnerships, education, and elevating industry best practices. You'll be the architect behind our Performance Creator Gold Standards, shaping how agencies engage, monetize, and grow within this evolving channel. What You'll Do: Channel Strategy & Development • Develop and execute a strategic plan to grow performance creator adoption within the agency channel., • Identify, evaluate, and onboard high-potential agency partners aligned with company objectives., • Serve as the primary point of contact for agency partners on all performance creator initiatives., • Educate and advise agencies on performance creator strategies, monetization models, and platform best practices., • Manage agency portfolio performance using indicators such as:, • Number of brands and active programs, • Client retention and satisfaction, • Creator community growth and engagement, • Creator payout volume (GTV), • Demonstrated program performance improvement over time, • Develop reports and dashboards to track agency performance, growth, and contribution to revenue, • Deliver actionable insights and business reviews to leadership and cross-functional teams., • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience)., • 4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing., • Proven experience working with or within agencies., • Strong negotiation, relationship management, and analytical skills., • Experience building or scaling an agency partnership program., • Background in e-commerce, SaaS, fintech, or digital advertising., • Strong understanding of digital marketing and attribution models. Key Competencies • Strategic Thinking, • Relationship Building & Influence, • Data-Driven Decision Making, • Project Management, • Negotiation & Communication, • Growth in revenue and new customers driven by agency partners, • Increase in active, high-performing agency partners, • Improved ROI and efficiency of agency-led creator programs, • Strength, retention, and satisfaction of agency relationships Salary Range: $112,500-$131,250 OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-NewYork,NewYork_Hybrid

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. Opportunity for Impact As our Customer Success Leader, you will manage and grow the Taxbit teams that serve as central points of contact for our portfolio of existing and growing enterprise customers. You'll have accountability for key customer outcomes such as retention, satisfaction, revenue, adoption, and overall relationship health. You will support your teams as they work to deepen value realization including: implementation, support, identifying new use cases for expansion, and educating customers on industry best practices. You'll lead our post-sales teams while understanding and sharing our competitive advantage with customers. You will collaborate internally with stakeholders like SMEs and Sales teams to ensure a seamless end-to-end experience for our customers. You'll serve as an executive champion for your teams and our customers when it comes to managing product feature requests and building feedback loops with our Product and Engineering teams. Your teams will be responsible for building competitive intelligence of Taxbit products, helping to develop market intel, and sharing best practices and product expertise with our sales team. Role and Responsibilities • Be a hands-on leader in the Customer Experience model from implementation to expansion and renewal to ongoing support; add sophistication and operational rigor to the existing function, • Advocate for the success of your customers as the executive champion, • Own and grow deep client relationships across a portfolio Taxbit's largest accounts, • Drive successful customer business outcomes (e.g. CSAT/NPS, renewals, cross-sell, up-sell), • Retain existing client revenue while working in partnership with our Account Executives to add revenue to the account base, • Establish a strong governance structure for each of your team's accounts, e.g. SteerCos, MBRs/QBRs, executive engagement, • Define goals and metrics for your team to grow business through cross-selling and upsell opportunities, • Develop proficiency as a technical thought leader helping to drive the strategy and execution for Taxbit's Customer Experience, working with cross functional partners., • Create and manage a feedback loop for your team to liaise with Taxbit's Product and Engineering teams, • Build processes for your teams that help to measure performance and ensure that the Customer Operations teams are able to drive business needs, • Partner cross-functionally and globally with other Senior Leadership Team members to ensure Taxbit delivers a seamless customer experience; this includes partnering with Sales to ensure a smooth knowledge transfer and relationship post-sale and working in concert with other post-sales teams like Account Managers and SMEs to ensure flawless service delivery, • Support teams through any escalations or customer issues that may arise for both pre-sales and post-sales, • 10-15 years of people management experience in account management, implementation, customer success, solutions architecture, or sales engineering, • Experience working with Enterprise SaaS platforms, • Previous Technical Sales experience in a SaaS organization, • Hands-on, values-driven leader, • Highly collaborative across departments and geographies Benefits & Perks • Competitive cash compensation (based on experience), • Equity (RSUs), • Competitive benefits package, • A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more, • Hybrid working model: 3 days in-office, 2 days WFH/flexible, • Monday team lunches, snacks and drinks, • Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge, • Paid parental leave to bond with your child, • Fertility Benefit Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Retention Specialists who thrive in a highly organized, high-impact role, enjoy creating repeatable processes, and are motivated by helping customers succeed. You'll manage a large and diverse portfolio of low-spend customer accounts, focusing on driving awareness, adoption, and re-engagement of our SaaS healthcare compliance platform, while partnering closely with Finance, Support, and Customer Success teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll have the opportunity to directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing a measurable effect on overall business success., • You'll develop and execute highly organized, repeatable outreach campaigns that re-engage and educate customers year-round., • You'll collaborate closely with Finance to resolve payment disputes, escalations, and other customer issues., • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills with the ability to manage high volumes of repetitive outreach and follow-ups. Experience managing a large volume of accounts through technology tools (especially Hubspot) is a plus., • Excellent communication and problem-solving skills, with a customer-first mindset., • Comfortable collaborating with cross-functional teams, including Finance, Support, and Product., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Experience in SaaS or subscription-based business models preferred., • Serve as the primary point of contact for a portfolio of low-spend accounts, focusing on retention and satisfaction., • Drive awareness, product adoption, and re-engagement through year-round touchpoints and proactive outreach. While 1:1 face-time with customers is key to the role, scaled, broad and consistent outreach is key to success in the position, • Implement highly organized, repeatable processes to ensure consistent communication and engagement with customers., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor customer health and identify opportunities to improve engagement and satisfaction., • Point customers back to the platform and resources, ensuring they maximize value without any commercial responsibilities., • The opportunity to make a direct, measurable impact on customer satisfaction and retention., • Competitive base salary plus performance-based bonus focused on happy, retained customers., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!) Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained. Position: Client Care Coordinator Reports To: Client Care Supervisor Location: 199 Amboy Street, Brooklyn, NY 11212 What The Client Care Coordinator Does: The person filling this position is expected, under general supervision, to: (1) provide individual and/or group counseling services to assist clients and their families to achieve healthy relationships, emotional stability, personal development and/or adjustment; and, (2) counsel clients regarding issues such as: abusive behavior, family dynamics, healthy personal choices, substance abuse, mental and physical health/trauma related issues; including the following: The person filling this position is expected, under general supervision, to: (1) provide individual and/or group counseling services to assist clients and their families to achieve healthy relationships, emotional stability, personal development and/or adjustment; and, (2) counsel clients regarding issues such as: abusive behavior, family dynamics, healthy personal choices, substance abuse, mental and physical health/trauma related issues; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Assist clients in completing all CAMBA intake applications, screenings and forms., • Create and maintain client files and make file copies., • Conduct initial risk assessment of clients and clients' families., • Prepare initial biopsychosocial evaluation within 30 days of client entry and update according to regulations., • Provide a range of "instant response" services when a client's immediate well-being and safety is threatened., • In collaboration with clients and case managers, assist in the preparation of initial Independent Living Plan (ILP), including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions., • Act as advocate on behalf of clients and client families' to arrange for medical, psychiatric, educational and other tests and examinations that may disclose causes of client difficulties and indicate remedial measures., • Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems., • Facilitate or participate in case conferences with all stakeholders in clients life to ensure collaborative approach to services., • Provide all required information for weekly/monthly/quarterly/annual reports., • Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • LMSW or MSW, • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Complete pre-employment requirements such the State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • TB test required., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention., • Licensed Master Social Worker required within one year of date of hire. This license must be maintained throughout the course of employment in this role and any other CAMBA positions for which it is required. Compensation: $67,000 - $72,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Xfe2de1tKh

Job Description Senior Customer Success Manager Location: New York area, option for Hybrid or Remote We’re seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. What you'll be doing: Key Outcomes: • Retain your customers, secure their renewal and hit retention targets, • Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets., • Master Sentiment Analysis: Identify and neutralize potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships., • Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with., • Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimizing retention., • Own end to end commercial negotiations, • Mastery of Negotiations: Oversee end-to-end commercial negotiations, solidifying prosperous partnerships., • Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets., • Mid-term Upsell Drive: Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals., • Value-driven Expansion: Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership., • Maintain senior stakeholder champions in each of your accounts, • Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies., • Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavors., • Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organizations., • Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment., • Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans, • Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience., • Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk., • 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space., • Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives., • Relationship builder - you’re a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required., • Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these., • Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations., • Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilizing a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs., • Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds), • Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. The salary range for this role is $150,000 to $170,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Health Educator to support our K-12 programming. The Health Educator will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. The Health Educator will join our team that is dedicated to implementing Healthy Harlem programming at respective sites and report to the health coordinator. The ideal candidate will be a dynamic, energetic health educator that will facilitate family health workshops for caregivers and individual goal-setting sessions with youth. For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know. Requirements • Bachelor’s degree in nutrition, health education, public health, community health, or a related health & wellness field Who you are • Experience conducting health/nutrition assessments, facilitating group and individual health counseling, and implementing health education workshops, • Comfortable working in various urban settings and with diverse populations, • Familiarity with motivational interviewing techniques, • Team-oriented with strong organizational and collaborative skills, • Excellent group facilitation, classroom management, and presentation skills, • Adapts well to changes in assignments and priorities with the ability to respond effectively to new information, changing conditions, and unexpected obstacles What you’ll do • Facilitate individual and small group sessions to guide youth to adopt healthy eating and physical activity habits, • Facilitate weekly family health workshops for parents and caregivers, • Ensure that all high-risk students meet every two weeks for one-on-one goal-setting sessions, • Facilitate Wellness Clubs to promote peer support and opportunities to engage in fun wellness activities, • Support the site-based Healthy Harlem team in implementing nutrition and physical activity programming, • Document student activities, participation, and services provided, • Provide consistent motivation, enthusiasm, and role modeling for healthy lifestyle choices, • Advocate for healthier eating for students, families, and staff, • Gather measurements for height, weight, and the PACER fitness test, • Attend in-house professional development trainings Schedule Fall & Spring: Monday–Friday, between 2:00 PM and 8:00 PM (exact hours determined by site location). Summer: Monday–Friday, between 7:00 AM and 6:00 PM (exact hours determined by program needs). Commitment Requirements: • After-school programming: Minimum of 20 hours per week, with at least 4 hours per day., • Summer programming: Expect to work up to 40 hours per week. Please note that the schedule is fixed, and consistent attendance is required. You must be available to work five days per week, and we are unable to offer scheduling accommodations. Full availability during the assigned hours is essential for this role. Benefits As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. Please take a look at our Part-Time benefits below. Our exceptional Part-Time benefits include: • Career advancement, • Paid sick leave, • Employee referral bonus, • Physical wellness discounts, • Commuter benefits, • Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) The hourly rate for this position is $30-$35 per hour. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone and Promise Academy Charter Schools does not provide work visas for candidates who require employer sponsorship to ensure work authorization in the United States. Harlem Children’s Zone is an EOE.

Job Description InfoSum is the world’s leading data collaboration platform used by enterprise businesses to collaborate across a custom private data network of their partners, delivering richer customer experiences and consolidating data inputs for AI models, all while prioritizing consumer privacy. Our client base is one of the most diverse and exciting portfolios on the market and this role will play an integral part in building strong relationships and helping to diversify our portfolio even further! As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done and grow in your career while helping InfoSum challenge the status quo. If you want to work with a business that encourages collaboration and champions the idea that the sum is greater than its parts, then we want to hear from you. About you We are looking for a passionate individual with some experience in the AdTech space owning a portfolio of client relationships. Within your first year at InfoSum, you will find yourself managing a portfolio of 15-20 major client relationships and starting to look for ways to attract new customers through your existing relationships. You will be a great fit if you are able to manage a sophisticated and diverse portfolio of clients to ensure they receive the highest value from our platform. A self-starter attitude and the ability to ask the right questions will see you succeed. You should also be commercially astute, interested in mastering new technology, and detail-oriented. About the role You would be responsible for managing and growing strategic accounts by working with our clients’ engineering, product operations, and commercial teams to understand and implement an ever-growing set of data collaboration use cases leveraging our platform. You can expect your day-to-day operational responsibilities to cover: • Driving daily interactions with a defined set of partners, • Act as the client’s go-to advocate and navigate internal processes at InfoSum and the client to provide the best outcome for the client, • Deliver analytical insights to client by providing actionable recommendations, • Track performance and engagement of the platform to ensure we are driving towards the best possible outcome for the client / their partners, • Create and establish go-to-market plans for the account and each of its multiple use cases, • Demonstrable knowledge of how data and identity are activated in the digital media ecosystem, • 5-8 years of experience in Client Services/Customer Success in a technology company,, with at least 3 years’ experience in the advertising technology industry (AdTech), • Strong understanding of how data and identity is activated in the digital media ecosystem, • Clear communicator with emphasis on precision to detail, • Demonstrable track record of successfully growing revenue from complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners, • An organised self-starter that pitches in as needed in a fast moving startup environment, • Excellent interpersonal and customer-facing skills, • Positive and community-oriented attitude, happy to roll up sleeves and pitch in, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs You will receive a competitive salary based on your experience and ability to perform in role between $130-150k basic, 25 days annual leave (excluding public holidays), target led bonus scheme, 401k contribution, private health care, mental wellbeing support via our fantastic EAP, corporate discounts and salary sacrifice schemes. We have a fantastic office in NY complete with a fully stocked fridge, catered lunches 2 times a week and snacks. We have a hybrid working culture allowing you flexibility to collaborate with colleagues in office 2-3 times a week. Our interview process is designed to get to know you, and so we ask you to refrain from using AI tools to generate any text submitted to InfoSum, including answers to these questions, your resume and cover letter (if included).

Job Description The NAACP Legal Defense & Educational Fund, Inc. (LDF) is the country’s first and foremost civil and human rights law organization. Founded in 1940 under the leadership of Thurgood Marshall, who subsequently became the first Black U.S. Supreme Court Justice, LDF was launched at a time when the nation’s aspirations for equality and due process of law were stifled by widespread state-sponsored racial inequality. From that era to the present, LDF’s mission has been transformative — to achieve racial justice, equality, and an inclusive society. LDF’s litigation, public policy advocacy, and public education programs in the substantive areas of criminal justice, economic justice, education, and political participation seek to ensure the fundamental and basic human rights of all people to quality education, economic opportunity, the right to vote and fully participate in democracy, and the right to a fair and just judicial system. LDF continues to make an impact in the area of public service and was recognized by Fast Company as one of its 2023 Brands That Matter under its public service category. LDF seeks a creative problem solver, strong advocate, and skilled Community Organizer to join its organizing team to advance its reform work in a full range of legislative and policy campaigns. This position will work across all four (4) core LDF issue areas with preferred experience in educational equity and/or criminal justice. Preference will be given to candidates based in the New York area. The Community Organizer will report to LDF’s Deputy Director of Community Organizing. Responsibilities: • Valuing, highlighting and building the capacity of impacted communities to effectively organize initiatives that address LDF’s four (4) core issue areas;, • Investigating educational equity and racial justice issues through data, anecdotal, and other factual collection and analyses;, • Assisting Campaign Strategist in preparing campaign workplans;, • Cultivate external relationships with national, regional, and local organizations and allies;, • Working with local communities to assist in building their capacity to challenge discriminatory educational policies and practices including promoting inclusive, culturally responsive curricula on race and equity;, • Organizing communities or coalitions to advance reforms to public systems, including but not limited to educational systems;, • Developing and maintaining relationships, partnerships, and coalitions with parents, educators, organizations, community members/leaders, and public officials;, • Planning, implementing, and coordinating successful community outreach and public education campaigns;, • Devises and implements training for LDF staff, members, and supporters to build an ongoing growth and development process, including specific training on community outreach and engagement, meeting with elected officials, volunteer-led outreach like phone-banking and canvassing, data management, interacting with media, and using technology to take online activism offline;, • Collaborating and coordinating closely with the Policy, Litigation, Thurgood Marshall Institute, and Communications Departments to develop and sustain a multi-disciplinary and community-informed approach to LDF’s various advocacy efforts on racial justice issues;, • Tracking programs’ progress to achieve goals, producing reports, and highlighting and adjusting plans as necessary; and, • Experience working on educational equity or criminal justice campaigns;, • Minimum of 5 years of experience in organizing communities or coalitions to advance reforms to public systems, including but not limited to educational and criminal justice systems;, • Commitment to the racial justice mission of LDF;, • Demonstrated commitment to valuing, highlighting and building the capacity of impacted communities to effectively organize initiatives that address racial bias in educational and criminal justice systems;, • Demonstrated ability to plan, implement and coordinate successful community outreach and public education campaigns;, • Demonstrated ability to develop and maintain relationships, partnerships, with coalitions of organizations, community members/leaders, and public officials via the internet, in-person and telephone;, • Ability to work well under pressure with attention to detail;, • Outstanding integrity, professionalism, discretion, and sound judgment to handle sensitive, high-profile, legally privileged and otherwise confidential information in an appropriate manner;, • Ability to work both in a team structure and independently, as required by different circumstances;, • Excellent oral and written communication skills, including the ability to convey complex information effectively to a wide range of audiences of varying sizes and varying venues;, • Strong initiative and creative thinking;, • Excellent organizational skills;, • Willingness to adhere to a flexible and sometimes demanding schedule;, • Extensive travel to both urban and rural areas in the United States is required; and The salary range for this position is $48,000 - $68,000. LDF offers a rich platform of benefits, including medical (Empire), dental (Cigna), vision (NVA), flexible spending accounts (Flex Facts), transit/commuter plan, life insurance, AD&D, voluntary life & AD&D (UNUM), AFLAC, Employee Assistance Plan, and Health Advocate. As well as the many healthcare benefits, LDF offers a 403b plan with employer match and a robust vacation, sick, and personal time program to ensure employees have a healthy work-life balance. LDF has transitioned to a hybrid work environment. Any candidate selected for this position should be prepared to work in the office location assigned at least two days per week. Please note that LDF requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Accordingly, successful candidates must be fully vaccinated and submit proof of vaccination prior to the commencement of employment unless they qualify for a reasonable accommodation for bona fide medical or religious reasons. The NAACP Legal Defense and Educational Fund, Inc. is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: • Delivering world-class support to our top clients., • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship building., • 3+ years of customer success/relationship experience, preferably B2B, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Experience with Affiliate and performance marketing, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-NewYork,NewYork_Hybrid #LI-Santa_Barbara

Job Description Anticipated Start Date - January 5, 2026 Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success. As a CX Specialist at Spot & Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot & Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. Responsibilities: • Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships, • Become an expert in our products, services, and internal systems to provide efficient and effective support to customers, • A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus, • Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone, • A knack for building rapport with people quickly and easily, • Strong problem-solving skills and the ability to think on your feet, • Proven ability to de-escalate and transform unhappy customers into satisfied advocates, • Eager to learn, grow, and develop your professional skills, • Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role, • The ability to thrive in a fast-paced environment and balance multiple priorities, • Believe in customer service as a growth driver and brand differentiator You must have access to a quiet space suitable for confidential conversations. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: MICA Specialist Reports To: Assistant Program Manager Location: 1402 Eighth Avenue, Brooklyn, NY 11215 What The MICA Specialist Does: • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal issues, etc., • Assist clients in reducing/stopping their alcohol and other drug use by identifying and referring clients to appropriate services both within and outside CAMBA., • Provide individualized counseling on drug and alcohol addiction and related topics., • Counsel clients in dealing with drug and alcohol use and such issues as: behavior, educational progress, family dynamics, mental and physical health, housing, personal finances, substance abuse, mental and/or physical trauma., • Develop and facilitate group counseling sessions on drug and alcohol use and related topics (i.e., psychological education, learning triggers, skill development, maintaining sobriety, etc.)., • Consult with others to determine causes of client problems and effect solutions., • Conduct assessment to determine clients alcohol and other drug use., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • CASAC preferred., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR FVOtR3SvYN

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. Opportunity for Impact As a start-up, landing new customers is critical to Taxbit's success. Our ability to successfully manage and grow our existing customer base is of equal importance. As a customer success hire for the company, you'll serve as a central point of contact for a portfolio of enterprise customers. You'll have accountability for key customer outcomes such as customer satisfaction, product adoption, relationship management, and overall relationship health. You will partner with your portfolio of enterprise customers to deepen value realization including: supporting existing solutions, identifying new use cases for expansion, and educating customers on industry best practices. You will collaborate internally with stakeholders like SMEs, Implementation, and Sales teams to ensure a seamless end-to-end experience for your customers. You'll serve as an advocate for your customers when it comes to managing product feature requests and building feedback loops with our Product and Engineering teams. You'll have lots of fun opportunities to scale your impact at a hypergrowth start-up! Role and Responsibilities • Own and grow deep client relationships across a portfolio Taxbit's largest accounts, • Drive successful customer business outcomes (e.g. CSAT/NPS, renewals, uncover opportunities for cross-sell/up-sell), • Ensure all customers become Taxbit advocates and references, • Operate with urgency, drive measurable results, and establish deep relationships with key customers, • Establish a strong governance structure for each of your accounts, e.g. Business Reviews, Executive touchpoints, etc., • Advocate for the success of your customers; create and manage a feedback loop with Taxbit's Product and Engineering teams, • Support customers with any issue resolution and future feature requests, • Partner cross-functionally to ensure Taxbit delivers a seamless customer experience; this includes partnering with Sales to ensure a smooth knowledge transfer and relationship post-sale and working in concert with other post-sales teams like implementation and SMEs to ensure flawless service delivery, • Prepare presentations and reports for executive stakeholders, • Bachelor's degree; MBA or master degree preferred, • 5+ years of experience in account management, customer success, consulting, or professional services, • Background and expertise in financial services, crypto and/or tax and accounting preferred Product & Domain Expertise • Proficient understanding of Taxbit's platform across both accounting and information reporting, • Comfort navigating enterprise fintech domain, • Ability to build trust and multi-thread relationships across technical, financial, and executive stakeholders., • Strategic account planning and execution aligned with customer goals and business outcomes., • Skilled in commercial conversations and can drive discovery to learn more about customer needs, • Data-driven mindset with ability to manage and improve account health metrics and engagement cadences., • Ability to manage multiple complex accounts with rigor, timelines, and follow-through., • Consultative problem-solving mindset: proactive risk identification, root cause analysis, and mitigation planning., • Clear, professional, concise and persuasive verbal and written communication with both technical and executive audiences. The base salary range for this role is $110,000 - $160,000 with eligibility for variable compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Benefits & Perks • Competitive cash compensation (based on experience), • Equity (RSUs), • Competitive benefits package, • A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more, • Hybrid working model: 3 days in-office, 2 days WFH/flexible, • Monday team lunches, snacks and drinks, • Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge, • Paid parental leave to bond with your child, • Fertility Benefit Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description Position: Client Care Coordinator Reports to: Director of Social Services Classification: Exempt GENERAL STATEMENT OF POSITION RESPONSIBILITES: The Client Care Coordinator is responsible for improving access to mental health services in the shelter and for assisting families that are homeless with navigating multiple systems and coping with the stressors and anxiety induced by the homelessness. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Completes a comprehensive biopsychosocial assessment with each family to understand strengths and service needs., • Provide short-term counseling, crisis intervention, risk assessment, safety planning, and psychoeducation for families., • Collaborates with ACS and/or preventive services agency when a family is child welfare involved; participates in ACS conferences to advocate for the family., • Makes referrals and appropriate linkages., • Facilitates group work (e.g. with young people, with fathers)., • Communicates and collaborates with service providers to enhance engagement and ensure quality., • Provides education/training to other staff., • Facilitates quarterly family meetings (with the family and shelter staff) to discuss planning efforts and progress. Employee may be required to carry out additional duties as assigned by Supervisor. Qualifications: • Master’s Degree in Social Work from an accredited school of social work., • Licensure (LMSW) or within three months of hire., • Knowledge of child and adolescent development, emotional/behavioral health, mental health, parent-child relationships family dynamics, and diagnostic classification., • Strong expertise in strength-based, solution-focused, and family-centered practice., • Knowledge of guidelines, policies, and regulations relating to child welfare, safety, permanency, and well-being., • Knowledge and experience working with diverse cultures and ethnicities., • Knowledge and experience with workgroup., • Exceptional written and oral communication skills., • First Aid/CPR certified

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview CAMBA’s Resources for Inclusive Support and Empowerment (RISE) Program aims to reduce transmission of HIV, with a focus on men who have sex with men of color (MSMoC), including those who identify as transgender or gender nonconforming (TGNC). RISE will address health promotion through social media campaigns for MSMoC with messages about relevant health issues and preventive health strategies. RISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. The program will conduct support groups for specific LGBTQIA+ populations and host public events open to all LGBTQIA+ individuals in the community. Lastly, RISE will navigate clients to LGBTQIA+-friendly resources in the community with a focus on HIV prevention and legal services that address domestic violence, workplace discrimination or harassment, housing discrimination, and tenancy issues. RISE will provide services to 450 participants. Position: Bilingual (Spanish) Client Advocate Reports To: Assistant Program Manager Location: 1259 Flatbush Ave. What The Client Advocate Does: • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Prepare marketing materials for the program., • Conduct outreach activities at high-risk venues to market the program in order to recruit new clients and reengage former clients., • Develop action plans with clients enrolled in navigation or support services, • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization, • In collaboration with program staff, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes., • Escort clients to appointments (educational, medical, social service, etc.)., • Provide all required information for weekly/monthly/quarterly/annual reports., • Create and maintain client files and make copies of all client documents., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Assist clients in completing all CAMBA intake applications and forms., • Schedule appointments for client with referral organizations., • Input client data and client progress information into automated database., • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite, • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues., • Experience and/or comfort conducting online outreach via social media and dating/ ”hook-up” apps and websites. • Bi-lingual English/Spanish preferred. Compensation: $43,000 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 3gYNej8anp

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by client care coordinators to enhance existing services to homeless families to include the completion of a thorough assessment and the development and completion of bio-psychosocial of each family upon intake, crisis intervention, counseling and client advocacy and referrals to government and community-based resources. If needed, ensure the recommendations of small achievable goals to be implemented on each family’s service plan leading to permanent housing, and strengthen the overall permanency outcome for families with children in shelter. PRIMARY RESPONSIBILITIES: Other duties may be assigned. • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders., • Guide client care coordinators in the development, implementation, and achievement of program goals., • Handle administrative, operational, programmatic issues that might affect client care coordinator staff., • Assign cases to client care coordinators for newly admitted families to be assessed immediately upon admission and managed throughout shelter stay., • Ensure the timely completion of comprehensive bio psychosocial assessments for each family to understand strengths and service needs., • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service., • Enhance the delivery and coordination of mental health and related services to families with children in shelter., • Ensure that client care coordinator reports are clearly written and capture family assessment findings and recommendations., • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and wellbeing., • Ensure that client care coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning and pyscho-education for families., • Collaborate with ACS and /or prevention services agencies and participate in conferences to advocate on behalf of family as needed., • Ensure that client care coordinators are providing families with appropriate referrals and linkages between mental health providers, government agencies and other related community-based services as needed., • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups., • Develop and Implement group work for families to be facilitated by client care coordinators to address family issues, enhance life skills etc., • Ensure that client care coordinators are completing all documentation in a timely manner., • Ensure that client care coordinators assess each family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed., • Ensure that client care coordinators complete and discuss exit summaries with each family and provide families with referrals and supportive services identified in new community., • Participate in family meetings with case work and housing team to discuss planning efforts and progress., • Network and establishing successful linkages with government and community-based organizations to create resources for both families and staff., • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement., • Complete special projects and assignments as needed or identified by the Executive Director., • Must work one late a week from 11 am -7 pm to accommodate both staff and families., • Provide on-call crisis intervention support to client care coordinators., • Perform other duties as assigned. CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, monitors client care coordinators’ maintenance of client records (paper and electronic) by conduct case audits to ensure both internal and external quality assurance standards are being met in accordance with CRF and DHS standards., • Provides training to new staff and existing client care coordinator staff., • Provide individual and group supervision to Care Coordinators to provide coaching, guidance and support on service delivery and work performance., • Ensure that high risk cases are monitored closely and serviced effectively., • Provide client care coordination team with support and guidance on high risk and challenging cases., • Collects, analyzes data provided on client services to evaluate team success in service delivery., • Timely report of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations., • Comply and promote compliance with all agency policies helping to strengthen and maintain an ethical organizational culture. Completion of DHS Monthly Metrics. • biopsychosocials completed, • mental health referrals, • successful referrals (3 MH referrals kept), • substance use referrals, • successful referrals (3 SU referrals kept), • other referrals, • successful other referrals, • linkage agreements finalized, • training sessions conducted, • client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in trainings and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • Provide professional development to client care coordinators to enhance skill sets as it relates to appropriately assessing the needs of families with children in shelter., • Work in collaboration with Executive Director and Director of Social Services to provide training and consultation to shelter based case management team, and to increase the ability of shelter staff to address mental health issues., • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid. PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships, with and guidance to, volunteers who aid in the facility., • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services. MINIMUM QUALIFICATIONS: Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or within three (3) months of hire, and have a Master’s Degree in Social Work from an accredited school of social work. • Experience in supervision of social workers., • Experience in client assessment, service plan development and case management., • Child and adolescent development., • Parent-child relationships, family dynamics, and diagnostic classifications., • Mental health and Emotional/Behavior health., • Child Welfare policies and procedures., • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities., • Expertise in strengths-based, solution-focused, and family-centered practice., • Experience facilitating groups for adults., • Proficiency in Spanish a plus., • Excellent oral and written communication skills coupled with strong interpersonal skills., • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe. OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule., • Travelling throughout various locations in the New York City area., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Community Engagement Program Community Organizer (CO) Sakhi for South Asian Survivors exists to represent the South Asian and Indo Caribbean diaspora in a survivor-led movement for gender-justice and to honor the collective and inherent power of all survivors of violence. Sakhi is committed to serving survivors through a combination of efforts including—but not limited to—direct services, advocacy and organizing, technical assistance, and community outreach. Sakhi serves survivors from the South Asian and Indo-Caribbean diaspora who trace their backgrounds to Afghanistan, Bangladesh, India, Nepal, Pakistan, Sri Lanka, the West Indies, and Africa. Members of our community come from diverse backgrounds including age range, gender, religion, ethnic origin, economic and educational background, language spoken, and immigration status. We work to represent, inform, actively engage, and mobilize the South Asian community in an intersectional, intergenerational survivor-led movement for gender justice. At Sakhi we offer a unique work environment that is collaborative, fun, and committed to social justice. Members of the LGBTQIA+ community, persons of color and bilingual/bicultural applicants are strongly encouraged to apply. At Sakhi, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. Sakhi is an Equal Opportunity/Affirmative Action Employer. This is an hourly position that can require up to 40 hours per month and requires flexibility with the schedule. Some evenings and weekends will be required. Sakhi is looking for a Community Organizer (CO) to join our Community Engagement Program team. The mission of the Community Engagement Program is to bridge the gap between Sakhi's services and the community by fostering connections, encouraging resource access, and creating safe spaces for healing and support. Community Organizer is dedicated community members who will work through grassroots organizing, external partnerships, and leadership initiatives to raise awareness of Sakhi’s mission and provide tools to address violence and trauma. Within Sakhi, CO aims to disrupt intergenerational violence through education and information, creating safe spaces for survivors to share their experiences and seek support. This position reports to the Community Engagement Advocate and is under the overall supervision of the Community Engagement Program Manager. Position Responsibilities * Represent and outreach in areas of Brooklyn and Bronx which have large representation of the South Asian and Indo-Caribbean diaspora through individual and group efforts * Individual outreach may include grocery stores, clothing stores, medical offices, faith-based institutions (such as mosques, churches, and bodegas), health centers, laundromats, hair and nail salons, and community centers. * Group outreach can take place at cultural/health fairs, workshops and trainings, community gatherings, vigils, and marches on behalf of Sakhi. * Strong commitment to uplifting and centering the voice and leadership of the South Asian and Indo-Caribbean diaspora * Develop a network of community members to encourage and support community participation in Sakhi-led events, training, and programs * Identify and collaborate with grassroots leadership to develop strategies for advocating for survivors of gender-based violence * Build, foster, and deepen partnerships with the community, relevant organizations, and officials that support community goals * Raise awareness about gender-based violence in the local South Asian and Indo-Caribbean diaspora and dismantle the stigma about GBV through outreach activities * Learn about new developments and stay updated by attending training, courses and seminars and maintaining contact with other social service agencies. Training includes, but is not limited to, community organizing, Sakhi services, South Asian Indo-Caribbean culture, safety protocols, dealing with vicarious trauma and burnout, and escalation procedures * In partnership with the other team members, uplift and implement the vision and mission of the program including team-building retreats and other events such as workshops, and mentorship programs conducted by CEP/Sakhi * Ensure consistent and accurate reporting and documentation of all outreach activities and timesheets to the manager Eligibility and Qualifications The Community Engagement Program welcomes applications from all members of the community. The candidates should have: * Strong commitment to advancing Sakhi’s values, mission, and goals with an understanding of the various issues that the South Asian and Indo-Caribbean diaspora faces as a result of gender-based violence * Strong commitment to raising and centering the voice and leadership of the South Asian and Indo Caribbean diaspora * A commitment to diversity and social justice with practices that value and respect differences of race, age, ethnicity, age, gender identity, sexual orientation, religion etc. * Previous experience working with grassroots communities is a plus. * Ability to work well across teams * Excellent written and verbal communication skills * Knowledge of and experience with Microsoft Office and G-Suite * Fluency in 1 or more South Asian languages * Must be 18 years of age or older * Must have flexibility, including working evenings (if there is an event) and occasional Saturdays and Sundays Compensation: CO will be provided with an hourly payment of $25 Application Information Applications are accepted on a rolling basis. Ideal candidates will be available to start as soon as possible. Please send a resume and cover letter to for your application to be considered. Only applicants selected for an interview will be contacted.

Job DescriptionFabuwood is looking for a customer service oriented representative for our Dealer Support Department. A Dealer Support representative will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best dealer support representative is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative and can put themselves in their customers’ shoes and advocate for them when necessary. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities (including but not limited to): • Manage large amounts of incoming calls, • Generate sales leads, • Identify and assess customers’ needs to achieve satisfaction, • Build sustainable relationships and trust with customer accounts through open and interactive communication, • Provide accurate, valid and complete information by using the right methods/tools, • Meet personal/customer service team sales targets and call handling quotas, • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, • Keep records of customer interactions, process customer accounts and file documents, • Follow communication procedures, guidelines and policies, • 1 year of proven customer support experience or experience as a client service representative, • Track record of over-achieving quota, • Strong phone contact handling skills and active listening, • Familiarity with CRM systems and practices, • Detail oriented, • Customer orientation and ability to adapt/respond to different types of characters, • Excellent communication and presentation skills, • Ability to multi-task, prioritize, and manage time effectively, • High school degree, • Weekly pay, • Company Matching 401 (K) program, • Dental Insurance, • Vision Insurance, • Life Insurance, • Health Insurance, • Paid Time Off, • Paid Holiday Fabuwood Description Fabuwood is the leading kitchen cabinet manufacturer in the United States. We believe that your kitchen cabinets should help develop a sanctuary that offers a perfect balance of functionality and ambiance. With a range of styles, materials and finishes available, Fabuwood Corp. offers a multitude of options catering to your specific taste and needs. We make building a luxury kitchen affordable, without compromising on comfort, quality and efficiency. Monday to Thursday 8am - 5pm Friday 8am - 1pm

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Account Management. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Payer Success Principal to join our team. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer partnership. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to the health plan's leadership. Spring Health is backed by an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry, and backed by prominent VCs including Rethink, Work-Bench, RRE, and General Catalyst. What you'll be doing: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest health plan customer, • Develop and maintain collaborative working relationships with health plan leadership to spearhead initiatives that drive meaningful results, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior health plan executives, • Work cross-functionally to provide key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably at an early stage company, • Prior experience leading and developing national and regional payer relationships is highly preferred, • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans, • Big mission: we're revolutionizing the mental health industry, • The challenge: make a big impact by joining a fast-growing team in its early stages, • Good benefits: we offer health, dental and vision benefits as well as access to mental health care on Spring Health, • Great people: make an impact on something that truly helps people alongside an incredible team, • The patient comes first. We are serious about our mission and about the end-game — of transforming and saving lives, • Clinical evidence serves the patient. We are serious about our evidence-based foundation, • Move fast. We execute quickly and efficiently without compromising on ethics or quality, • Be open and honest. We avoid politics and are direct with each other — about the good and the bad, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Welcome to Distinctive Living, we're seeking a CHHA/CNA (Part-Time) for our Mira Vie at Clifton in Clifton, NJ location! Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired. The CHHA or CNA provides direct care to residents while promoting residents' highest level of functioning as directed by management. Assists in maintaining residents' environment in a safe and neat manner. Promotes quality services within facility standards, State and Federal Regulations. Benefits when choosing a career with Distinctive: • Medical, Dental and Vision benefits, • Paid Time Off, • 401k Retirement Plan & Life Insurance, • Receives and gives report to management on resident status at the beginning and end of each shift and as needed. Notifies the management of any changes in resident physical and/or mental status., • Provides personal care to residents per their individualized plan of care., • Documents all pertinent information regarding care as assigned., • Prepares residents for meals and assists to and from the dining room. Assists residents with meal set up and eating., • Assists residents with toilet and incontinence care., • Makes room checks and verifies resident location as directed by supervisor., • Keeps residents' apartments neat and clean., • Performs clinical procedures according to facility standards and scope of practice regulations., • Performs vital signs, B/Ps, weights and other trained procedures as directed by management., • Completes prevention and restorative care including, but not limited to, PROM, AROM, ambulation, transferring, bathing, grooming, and all other ADL care., • Maintains a working knowledge of facility infection control procedures., • Assists in turning, positioning, and repositioning of residents as outlined in the resident's service plan., • Participates actively in Interdisciplinary Team Process including documentation of care delivered and resident condition as directed by supervisor as assigned. Attends care plan meetings as assigned and acts as resident advocate., • Communicates effectively with the residents, families, visitors, members of the health care team, and other disciplines., • Actively participates in facility's Quality Assurance Program., • Maintains education development and compliance with State and Federal Regulations and current knowledge of resident care practices., • Has a basic knowledge of the organization in order to answer basic questions., • Possesses working knowledge of facility emergency procedures including fire and disaster drills. Follows facility policies., • Maintains resident confidentiality and adheres to HIPAA policies., • High School Diploma or equivalent required., • Must have six months of experience in a caregiving role or similar function., • Experience with Microsoft Word and Excel preferred., • CNA or HHA required., • Excellent verbal and written communication skills. Job Posted by ApplicantPro

Job Description About Nayya Founded in 2019, Nayya is on a mission to connect people's most important information, so they can thrive in their health and wealth. Powered by AI and advanced analytics, Nayya's platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions—meeting people's real world needs. As a trusted platform and partner to leading employers, benefits solutions, and HR tech providers, Nayya unlocks long-term value through helping employees live more resilient lives. Backed by strategic investors like ICONIQ, Felicis Ventures, SemperVirens, Workday Ventures, MetLife Nextgen Ventures, and ADP Ventures, Nayya is ushering in the future of health and wealth for all. The Role We are looking for a self-motivated and data savvy customer advocate with a natural ability to build relationships with our rapidly growing customer base. You'll be one of the early team members within this function, so you'll help us define customer success at Nayya. In doing so, we will look to you to build the playbook that will help us generate long term value for our carrier, broker, HR tech, and employer customer groups in the months and years to come. Our ideal candidate is a curious, results-oriented collaborator who is comfortable liaising between our customers and internal teams to influence our product roadmap, provide customer feedback, and uncover innovative ways to generate customer value. Responsibilities: • Strengthen our customer relationships by delivering amazing support; you'll be the face and voice of Nayya with your customers, • Be an analytical and adaptable partner with a focus on customers' objectives and opportunities, • Engage with data to understand customer engagement, identify product enhancements, and promote user adoption, • Track customers' value, retention, customer satisfaction and ultimately the expansion of Nayya's footprint, • Partner with employer customers to establish and execute communications strategies that maximize Nayya's impact for their teams, • Collaborate closely with product and sales to continuously innovate on Nayya products and deliver value to our customers, • Prepare and present Quarterly Business Reviews Qualifications:, • 5+ years of customer success experience; extra credit if you have prior experience scaling customer success or a similar function in a startup environment, • A domain expert with experience partnering with carriers and/or brokers and/or benefits admin/ben tech providers or supporting direct-to-employer relationships, • Entrepreneurial approach, comfort with ambiguity, • A socially-oriented advocate who is passionate about building relationships and managing stakeholders, • Unafraid of going deep into the data to understand customer engagement and adoption, • Passionate about creating technology experiences that empower users, • An empowered ownership mindset, • Strong project management and organizations skills, PMP experience is a plus #LI-JD1 #LI-HYBRID #BI-Hybrid Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: • Delivering world-class support to our top clients., • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship building., • 3+ experience in affiliate marketing, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • A healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills, • Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_NewYork_NewYork #LI_SantaBarbara #LI_Columbus_Ohio

Job Description About Alethea Alethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert analysis and our proprietary Artemis platform, we deliver timely, data-driven solutions that align with client needs. Role Overview We're hiring a Customer Success Lead to build, lead, and scale our client/account management function from the ground up. You'll be one of the primary interfaces with our customers, helping them fully realize the value of our insights and technology, and shaping how our company listens to, serves, and grows client relationships. You should thrive in ambiguity, have strong strategic instincts, and a bias toward action. This is a critical leadership role — perfect for someone who likes building the plane while flying it. Key Responsibilities Customer Success Strategy & Execution • Design and implement a structured customer success framework focused on lifecycle management, customer engagement, and value realization., • Stand up scalable systems for account management and client retention, including account and renewal/upsell plans, • Act as the executive point of contact for clients, particularly during early onboarding, renewals/upsells, and day-to-day engagements, • Surface and synthesize client feedback to influence product development, platform improvements, and go-to-market strategy., • Work cross-functionally with Analysis, Product, Engineering, and Comms/Marketing to deliver a cohesive customer experience., • Own renewals, extensions, and account expansion by identifying evolving client needs and navigating procurement processes., • Manage, and eventually scale, a high-performing customer success team as the company and client base grows, • Define KPIs, workflows, and success metrics to track team performance and client outcomes.You'd Be a Great Fit If You..., • Have 8+ years of experience in customer-facing roles (customer success, consulting, or account management), ideally in startup or fast-growth environments., • Are client-obsessed and have worked directly, preferably as the lead, with enterprise or nonprofit clients., • Are a strong communicator with high EQ — someone who builds trust, navigates complexity, and handles high-stakes situations with calm and clarity., • Have experience interfacing with senior leaders and can translate customer needs into product and business strategy. Be the advocate for our clients internally., • Are a skilled project manager who keeps trains running on time, sees around corners, and ensures flawless execution., • Salary and stock options are negotiated based on experience. The salary range for this position is $105,000 to $160,000 per year, depending on the candidate's skills, experience, and qualifications, and comes with a competitive commission plan as well. In addition to cash compensation, this role is eligible for a stock option grant., • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer. Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support., • Flexible vacation, sick leave, including office closure between Christmas and New Year's., • Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered., • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York., • Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Job Description TITLE: Street Outreach Specialist REPORTS: Clinical Supervisor FLSA CODE: Non-exempt PROGRAM: Bronx Outpatient - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare ▪ Conducts direct street outreach to individuals in need of addictions medication services. ▪ Establishes a respectful, trusting relationship with program participants. ▪ Assists participants to identify and build on their strengths and resiliencies. ▪ Assists participants in identifying basic needs. ▪ Provides referrals for medication assisted treatment of substance use disorders. ▪ Provides guidance and resources to help participants access healthcare, behavioral healthcare, public assistance, housing, nutritional assistance and health insurance. ▪ Provide training to program participants and distributes medication for opioid overdose reversal. ▪ Distributes harm reduction supplies, including: wound care kits, safer sex kits, sharps disposal and medication disposal kits, substance supply test kits for fentanyl and other synthetic drugs. ▪ Escorts participants to clinic for assessment and same day medication initiation. ▪ Assists patients with medication access. ▪ Facilitates warm hand-offs with network service providers. ▪ Acts as advocate on behalf of program participants with professional staff and network service providers. ▪ Participates in team meetings and service planning conferences. ▪ Documents delivery of services in case record. ▪ Participates in in-service training according to program requirements. Qualifications for Position ▪ New York State Certified Recovery Peer Advocate or Provisional CRPA preferred. ▪ CARC preferred. ▪ Lived experience in recovery from substance use disorder. ▪ 2 years of direct care work experience with individuals at risk for, or with a substance use disorder. Skills and Knowledge Required ▪ Demonstrates effective communication skills; recognizes and uses person-centered language. ▪ Recognizes that there are multiple pathways to recovery/wellness. ▪ Practices a strengths-based approach to recovery/wellness. ▪ Proficient with Microsoft Office applications ▪ Bi-lingual English/Spanish preferred ▪ Ability to engage active substance users and their families Amount of travel and any other special conditions or requirements Frequent local travel required Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply’s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities • Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions., • Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders., • Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting., • Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations., • Analyze data to identify opportunities for customer experience improvements and business growth., • Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value., • Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams., • Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders., • Maintain and update customer records in the CRM system., • Identify and manage at-risk accounts and develop churn prevention strategies., • Assist in the renewal process and identify upsell and cross-sell opportunities., • Conduct and lead customer training after new product features are released or new products are offered., • Conduct analytics to monitor the success and performance of implemented solutions., • Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply., • Develop and maintain a thorough understanding of the company’s products, technologies and systems, processes and overall business requirements, the customer’s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies., • Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors., • Any other duties and responsibilities as may be assigned to you by the company consistent with your position.Who You Are, • Bachelor's degree in Business, Marketing, or related field, • Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role, • Strong interpersonal skills with a focus on building customer relationships, • Excellent verbal and written communication skills, • Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required, • Ability to analyze data and identify trends, • Experience preparing and presenting reports, data analyses and presentations, • Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements, • Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms, • Highly organized and detail-oriented, • Self-starter with a proactive approach to problem-solving, • Ability to work in a fast-paced, team-oriented environment, • Ability to travel up to 40% of the timeBonus Points, • A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here’s why we think you’d love working with us. We’re working towards something bigWe’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzwordOur values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we areIn collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experienceAt GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for goodWe profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our teamOur GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaborationGeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise., • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation. Premier Client Service Specialist Office Location: Jersey City, NJ About the Team & Role: Moomoo Financial seeks a polished Premier Client Service Specialist to deliver exceptional, dedicated support to our high-net-worth (HNW) and premier clients. This role is central to providing white-glove service for account onboarding, asset transfers, and ongoing relationship management, with a focus on understanding client needs, addressing concerns, and executing retention strategies for at-risk clients. The ideal candidate is a proactive and consultative professional with deep platform expertise, dedicated to building long-term trust with our most valuable clients and ensuring a superior service experience at every touchpoint. What You'll Do: 1. Premier Client Service & Relationship Management (Primary Focus) • Act as the primary dedicated liaison for VIP clients, managing complex inquiries related to equities, options, margin, and account management., • Lead and oversee the seamless end-to-end process for premier client onboarding, account funding, and stock transfers, including handling corporate accounts., • Proactively monitor client relationships, identify potential needs, and provide dedicated support to enhance client satisfaction and loyalty., • Serve as the key point of contact for premier clients, providing timely and accurate responses via email, phone, and other channels. 2. Client Retention & Strategic Support • Proactively identify at-risk clients expressing dissatisfaction or intending to withdraw significant assets., • Lead retention efforts by initiating direct contact, understanding the root cause of issues, and presenting tailored solutions to preserve the relationship., • Develop and implement strategies to enhance client satisfaction and improve overall service delivery for the premier segment., • Analyze client feedback and pain points to advocate for platform or service improvements that benefit the HNW client experience. 3. Collaborative Marketing Support (Limited Scope) • Provide tailored service support to HNW clients referred through Marketing team initiatives, focusing on post-engagement follow-up for onboarding and relationship building., • May offer limited, supplementary support at select Marketing events for HNW clients, focusing solely on addressing general service, platform, or procedural questions in a one-on-one capacity., • Partner with Marketing by sharing high-level, anonymized insights on premier client needs and feedback to help inform client engagement strategies. Requirements What You Bring: • FINRA Series 7 & 63 licensed., • 3+ years in financial services with demonstrated success in premium client support (e.g., wealth management, private client services, or similar)., • Exceptional communication and relationship-building skills, with a proven ability to manage high-touch client relationships. Act as the key relationship associate for MFI premier clients by providing timely and accurate responses to inquiries via email, phone, and other communication channels., • Strong platform expertise and working knowledge of brokerage operations, trading products, and complex account procedures., • Proven experience in handling and serving corporate accounts., • Proactive problem-solver with a demonstrated ability to identify client needs, de-escalate concerns, and present effective solutions., • Collaborative mindset with the ability to work effectively across Service, Marketing, and Compliance teams. Preferred Qualifications: • Experience in developing and implementing client retention strategies., • Background in compliance or a strong understanding of regulatory frameworks governing client communications. What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $80,000 - $110,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Registered Nurse (RN) - Internal Float Pool. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away

From local to global campaigns, we help our clients advocate successfully across a broad range of social impact causes. BerlinRosen is seeking a Vice President to join our Impact Team to lead strategy and manage account teams advancing fights in areas including, but not limited to, health equity, wo

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. As a Senior Claims Advocate on the Executive Risk Claims Team, you will consult with brokers, clients and insurers on a range of complex claim matters involving management liability policies (D&O, EPL, Fiduciary. Crime, K&R and E&O). The position is full-time remote. How you'll make an impact • Consult on appropriate claims strategy with brokers and clients, • Analyze claims and policies for reporting claims to insurers, • Report claims in timely and appropriate manner, • Manage communications between clients, insurers and brokers to move the claims process forward, • Advocate for clients to maximize results, • Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters, • Exercise judgment in escalating complicated or high-exposure claims, • Engage proactively to drive the claims process in a timely and appropriate manner, • Provide insight and claims information during claims reviews and sales pitches, • Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients, • College degree and Juris Doctorate preferred, • 3 years of relevant claims experience, with adjuster experience preferred, • Advanced knowledge of core management liability and professional liability policies preferred, • Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint, • Exceptional verbal, written and interpersonal communication skills, including responsiveness, • Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information #LI-MS1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.