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Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role A Presidio Digital Services Principal Architect, Healthcare and Life Sciences (HCLS), leads presales discovery, analysis, architecture, design, proposals, and scope-of-work creation, translating customer requirements into outcome-focused solutions through direct client engagement with HCLS accounts. Leveraging sharp business acumen alongside technical expertise, a builder mentality, presales methodology, and strong relationships (clients, Presidio stakeholders, and vendor partners); the Principal Architect assesses industry, customer, technical, and sales context to position solutions that deliver measurable, long-term value. This is a client-facing, 100% presales role that operates at the intersection of sales, delivery engineering, and customer executives to ensure we only propose solutions that are desirable for the client, feasible for delivery, and viable for Presidio Key Responsibilities: • Drive Digital Services Sales. In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization. You act as the primary technical lead on pursuits, shaping solutions that sales can confidently position and close., • Understand Customer Current State.Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets. Research industry trends and topics and develop discovery approaches. Develop and lead workshops to drive relevant discovery. Document customer current state to assist customer and sales teams target future state architectures and roadmaps., • Technical Opportunity Leadership.Lead opportunities for relevant services to achieve technical win of Presidio services solutions. Identify customer stakeholders and their individual success criteria and needs. Create and lead technical solution approaches and next steps aligned to customer stakeholders. Align, vet and coordinate Presidio technical resources as needed. Engage Manager/VP/Director level at clients directly., • Practice Delivery Engagement. Act as a bridge between sales and delivery engineering to ensure customer success. Collaborate closely with delivery leads to shape approaches, validate feasibility, right-size risk, and author formal scopes of work. Ensure that what is proposed in presales is realistic, deliverable, and aligned with the way our teams actually execute., • Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps. Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis. Clearly articulate trade-offs, options, and phased approaches that align with client constraints and priorities., • Technical Excellence & Evangelism.Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas, including emerging AI-driven development and data practices. Understand Presidio's accelerators, reference architectures, and AI-in-SDLC practices well enough to position them credibly in client conversations, while partnering with delivery teams that own detailed implementation. Participate in technical communities, internal knowledge sharing, and external presentations as appropriate., • Account Leadership.Actively participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, and strategic workshops. Help shape multi-year digital, data, and AI roadmaps in partnership with sales and delivery leadership., • Team Engagement and Enable Culture.Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture. Be a steward of the PRESIDIO CORE VALUES -Excellence, Forward-Thinking, Accountability, One Presidio., • Partner Relationships.Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems. Contribute to and drive execution of relevant partner vendor GTM strategies., • Continuous Improvement & Innovation. Actively plan and execute growth and career development activities. Seek and collaborate on improvements to presales processes, qualification, and solutioning patterns. Stay current on Presidio's internal practices, methodologies, and AI accelerators so you can continuously refine how you position our differentiated value to clients., • Extreme ownership mentality with a self-starting approach to ambiguous problems without waiting for direction, • Demonstrated grit and resilience with a track record of running toward tough challenges and navigating uncertainty, • Intellectual curiosity with evidence of independently learning emerging technologies (for example, GenAI, agentic AI, modern data platforms, or cloud services) outside formal training, • Collaborative mindset with humility and the ability to work across sales, delivery engineering, and partner teams, deferring to domain experts when appropriate, • Growth mindset with willingness to course-correct upon feedback and actively seek mentoring and coaching, • Aptitude for consultative presales with a context-first problem-solving approach, • Proven ability to deeply understand customer business friction, desired outcomes, and constraints before architecting solutions, • Demonstrated comfort leading presentations, solution demonstrations, and whiteboard sessions with both technical and executive audiences, • Expert time management and ability to set expectations and provide timely feedback loops to leadership and account teams, • Hands-on engineering background with proven experience writing, reviewing, or refactoring code, or architecting data solutions (not just infrastructure or platform design), • Deep roots in software development or data engineering, with experience building, testing, and shipping software or data solutions, • Prior experience in a presales solution architect, principal architect, or similar role bridging sales and delivery is strongly preferred, • Overall 10+ years of relevant experience, • 7+ years of architecture, design, implementation, and/or consulting in digital and/or cloud technologies, • 5+ years hands-on experience with AWS, Azure, or GCP, with deep expertise in at least one major cloud and readiness to work with others, • 5+ years of specific domain experience in one or more of the following areas:, • Application development: Building new products, features, or user experiences, • Application modernization: Refactoring legacy codebases, re-architecting monoliths, upgrading frameworks (beyond lift-and-shift or containerization only), • Data engineering and modernization: Modern data platforms (Snowflake, Databricks), data pipelines, large-scale data migration programs, analytics solutions, cloud-native data services (AWS Glue/Redshift/EMR, Azure Synapse/Data Factory, GCP BigQuery/Dataflow), • Software development lifecycle (SDLC) optimization: CI/CD for developer velocity, AI-augmented development, and testing automation, • Artificial intelligence (AI) and Generative AI (GenAI): RAG pipelines, LLM-embedded applications, multi-agent systems, and agentic orchestration approaches, • A builder mentality capable of prototyping software and data solution concepts where appropriate, with comfort using AI-accelerated tools as part of your own workflow, • Amazon Web Services (AWS), Google (GCP), and/or Microsoft (Azure) architect-level certifications, • Experience in delivering modern application architectures through hands-on development or code refactoring (for example, microservices, event-driven architectures, serverless, API-first design), • Hands-on software engineering or code development experience (for example, Python, Java, C#, JavaScript/TypeScript, Go, or similar), • Experience with modern data platforms and tools: Snowflake, Databricks, AWS (Glue, Redshift, EMR, Lake Formation), Azure (Synapse, Data Factory, Databricks), GCP (BigQuery, Dataflow, Dataproc), • Data engineering experience including building data pipelines, ETL/ELT, data modeling, data governance, or analytics solutions, • Experience with large-scale data migration or modernization programs, • Experience building GenAI-embedded solutions: RAG pipelines, LLM-based applications, prompt design, vector databases, • Experience with agentic AI frameworks and orchestration: LangGraph, AutoGen, crewAI, Semantic Kernel, or custom multi-agent systems, • Familiarity with data engineering for AI/ML, including feature engineering, vector databases, and data preparation for LLM training or fine-tuning, • Familiarity with AI-accelerated development tools such as GitHub Copilot, Cursor, Amazon CodeWhisperer, Tabnine, or similar, • Experience using AI in the SDLC, including code generation, automated testing, documentation generation, or code review assistance, • Demonstrated curiosity about AI's impact on software and data delivery (for example, through webinars, articles, experiments, or peer discussions), • DevOps experience focused on application delivery and developer productivity (rather than platform operations alone), • Experience with reviewing and/or writing statements of work (SOW), • Experience and/or ability to prepare RFP/RFI responses, proposals, and solution documents, • Demonstrated comfort leading CIO/CTO-level presentations, solution demonstrations, and whiteboard sessions, • Experience working in Healthcare and Life Sciences (HCLS) solutions, companies, or regulated environments, • Awareness of GxP compliance frameworks, 21 CFR Part 11, HIPAA/PHI data handling, and related regulatory constraints, • Familiarity with FHIR interoperability standards, HL7, and EHR/EMR integrations (for example, Epic, Cerner) Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit . Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: Presidio's EEO Policy Statement is available here: Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role: Client Principal Architect A Presidio Client Principal Architect, Digital and Cloud Migration Services for State and Local Government and Education (SLED) leads presales discovery, analysis, architecture, design, proposals, and scope-of-work creation, translating customer requirements into outcome-focused solutions through direct client engagement with key SLED accounts in a region. Leveraging sharp business acumen alongside technical expertise, presales methodology, and strong relationships (clients, Presidio stakeholders, and vendor partners), the Principal Architect analyzes industry, customer, technical, and sales context to position solutions that deliver measurable, long-term value. This position will be based in the New England area and involve traveling to regional clients in New England area up to 50% of the time. Who You Are: A Consultative Mind: You have a natural curiosity to understand a client's business first, before ever discussing a technical solution. Real Executive Presence: You know how to command a room, build consensus, and make complex ideas feel simple to C-level stakeholders. An Orchestrator: You're a master at leading matrixed teams. You know your job is to be the quarterback for our specialists, not the hero who does it all. Resilient and Gritty: You run towards the tough challenges and can navigate ambiguity without losing focus. Inventing Tomorrow: You are committed to building a premier AI and Digital consultancy that blends design thinking, deep client partnership, and cutting-edge technology to deliver measurable business value. Responsibilities include: • Drive Digital and Cloud Migration Services Sales. In partnership with sales teams, formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of Presidio Digital and Cloud Migration Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), data estate and platform modernization, and cloud migration., • Understand Customer Current State.Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets. Research industry trends and topics and develop discovery approaches. Develop and lead workshops to drive relevant discovery. Document customer current state to assist customer and sales teams target future state architectures and roadmaps., • Technical Account Leadership.Serve as the technical lead for all client projects and workstreams for relevant services. Oversee architecture and design decisions across multiple domains such as, (but not limited to), AWS, Snowflake, Tableau, Informatica, and modern data platforms. Facilitate alignment between Presidio teams and client leadership to ensure unified strategy and execution. Act as executive-facing technical advisor, engaging confidently with C-suite stakeholders. Build consensus across diverse stakeholder groups, from ICs to executives. Lead strategic roadmap discussions and present Presidio's POV on emerging trends (AI, Cloud, Data). Actively participate in client account related activities that establish the role as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc., • Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions. Identify customer stakeholders and their individual success criteria and needs. Create and lead technical solution approaches and next steps aligned to customer stakeholders. Align, vet and coordinate Presidio technical resources as needed. Engage Manager/VP/Director level at clients directly. Ensure solutions adhere to industry standards and SLED compliance requirements., • Practice Delivery Engagement. Actively participate as a liaison between customers, sales and delivery resources to ensure customer success. Lead the collaboration with delivery engineering on driving quality and properly risk managed solutions and associated formal scopes of work. Understand and be able to speak to technical details and updates from Solution Owners, Project Managers, Delivery Leads and Presales Architects, • Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps. Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis., • Technical Excellence & Evangelism.Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas. Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events. Actively participate in technical champion programs and communities. Attain certifications when appropriate. Learn, discuss and present new and emerging relevant topics to internal stakeholders and clients., • Team Engagement and Enable Culture.Engage Presidio team members, actively participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture. Be a steward of the PRESIDIO CORE VALUES -Excellence, Forward-Thinking, Accountability, One Presidio., • Partner Relationships.Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems. Contribute to and drive execution of relevant partner vendor GTM strategies., • Continuous Improvement & Innovation. Actively plan and execute growth and career development activities. Seek and collaborate on improvements to presales processes and GTM., • Enable Others.Contribute to the success of others in sales and presales. Actively mentor and enable others. Share methods, content, and lessons learned with others., • Bachelor's degree or equivalent experience and/or military experience, • Overall 10+ years of relevant experience, • 7+ years of presales, architecture, design, implementation, and/or consulting in digital and/or cloud technologies, • 5+ years of specific domain experience in one or many of the following: application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), Generative AI (GenAI), data estate modernization and modern data platforms, and/or cloud migrations, • 7+ years of experience in in designing technical solutions for State, Local Government and Education (SLED), • 5+ years hands on experience with Amazon Web Services (AWS) technologies, • Demonstrated comfort leading practitioner level presentations, solution demonstrations and whiteboard sessions, • Demonstrated comfort leading CIO/CTO level presentations, solution demonstrations and whiteboard sessions, • Aptitude for consultative presales: be curious and creative, • Growth mindset and drive for trying new ideas and actively seek mentoring and coaching, • Collaborative style and the ability to work with diverse set of stakeholders, • Expert time management and ability to set expectations in a timely manner, • AWS Solution Architecture level certifications Expe, • rience in delivering modern application architectures such as micro services, event driven architectures, and cloud native application frameworks, • Experience in software engineering or code development, • Experience with artificial intelligence (AI) solutions and deployments - including LLMs, GenAI methods (RAG, etc) , agentic frameworks (LangGraph, AutoGen, crewAI, Agent Core, etc), AI workflow low code/no code tools (n8N, Copilot Studio, etc), • Experience with reviewing and/or writing statements of work (SOW), • Experience and/or ability to prepare RFP/RFI response, proposals, and solutions Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit . Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-JM3 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio is seeking a Senior Contact Center Engineer to join our national Contact Center & Customer Experience practice. This role is responsible for the design, implementation, and optimization of next-generation Contact Center as a Service (CCaaS) solutions, leveraging platforms from Cisco, Amazon Web Services, Genesys, and Five9, and integrating AI-driven capabilities from Google, Amazon, and Microsoft. You'll collaborate with cross-functional teams, partner ecosystems, and clients across industries to transform traditional contact centers into modern, AI-powered engagement platforms that deliver intelligent, seamless customer experiences. Responsibilities include: • Lead design and deployment of CCaaS and hybrid contact center solutions using Cisco Webex Contact Center, Amazon Connect, Genesys Cloud CX, and Five9., • Architect AI-enhanced customer experiences through conversational AI, speech recognition, and automation tools such as Google Dialogflow, AWS Lex, and Microsoft Copilot frameworks., • Develop and integrate APIs between contact center, CRM, WFO/WFM, analytics, and AI systems., • Collaborate with clients to translate business requirements into scalable, cloud-first architectures., • Drive solution standardization and reusable frameworks to accelerate delivery and improve quality., • Provide Tier 3 engineering support, performance tuning, and troubleshooting across multi-vendor environments., • Serve as a trusted advisor to customers on technology modernization, AI adoption, and omnichannel strategy., • Mentor and support junior engineers through knowledge sharing and best practices documentation. Required Skills and Professional Experience • 5+ years of proven hands-on experience designing, implementing, or supporting modern Contact Center or CCaaS platforms (Cisco, AWS, Genesys, or Five9)., • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent professional or military experience., • Working knowledge of cloud ecosystems and DevOps principles-including AWS, Azure, or GCP., • Demonstrated experience integrating AI/ML solutions (Dialogflow, Lex, Azure AI, Copilot, etc.) with CCaaS workflows., • Familiarity with serverless development and API-driven architectures (Lambda, Node.js, Python, JavaScript, REST)., • Exposure to CRM and WFO/WFM integrations (Salesforce, ServiceNow, Verint, Calabrio, etc.)., • Understanding of Infrastructure as Code (IaC) tools (CloudFormation, Terraform, or CDK) and automation frameworks., • Strong troubleshooting, diagnostic, and analytical skills in complex multi-platform environments., • Knowledge of Speech Analytics, Generative AI, and intelligent routing in customer experience platforms., • Experience developing custom integrations or microservices supporting CCaaS functionality., • Understanding of identity, access management, and data security within cloud environments (SAML, OAuth, IAM)., • Familiarity with data analytics and reporting pipelines leveraging AI for customer insight. Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit . Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-JH1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: The Associate Applied AI Engineer supports the development, deployment, and maintenance of artificial intelligence applications for the Columbia University Irving Medical Center (CUIMC). This role contributes to the design and implementation of AI-enabled solutions that support administrative, research, clinical, and educational operations across the institution. Working closely with senior engineers and cross-functional teams, the Junior Engineer assists in building applications that leverage large language models (LLMs), retrieval-augmented generation (RAG), automation frameworks, and machine learning techniques. This role focuses on implementing AI solutions, supporting application deployment, and ensuring systems operate securely, efficiently, and in alignment with institutional policies and governance standards. Responsibilities Essential Duties: AI Development and Implementation • Design, develop, and maintain AI-enabled applications utilizing retrieval-augmented generation (RAG) techniques to enhance knowledge discovery, automate workflows, and support decision-making across CUIMC operations., • Build scalable AI tools and services that integrate with ___CUIMC administrative, clinical, research, and educational systems., • Develop rapid proof-of-concept prototypes to evaluate ___new technologies and demonstrate solution feasibility to stakeholders., • Troubleshoot AI applications and assist with diagnosing and resolving technical or performance issues in development or production environments., • Monitor emerging developments in artificial intelligence, machine learning frameworks, and generative AI technologies relevant to healthcare and higher education., • Prototype solutions using open-source tools and AI platforms present demonstrations or findings to internal stakeholders., • Support the design and deployment of AI solutions that prioritize privacy, transparency, security, and ethical use of data., • Adhere to CUIMC policies related to data governance, compliance, and institutional review requirements., • Partner with engineers, analysts, data scientists, and institutional stakeholders to design and implement AI-enabled solutions., • Bachelor's degree in Computer Science, Engineering, Artificial Intelligence, Statistics, or equivalent combination of education and experience., • Minimum 4 years of professional experience in software engineering, artificial intelligence, machine learning, data engineering, or ___a related technical field., • Experience with at least one programming language commonly used for AI or application development (e.g., Python, JavaScript, TypeScript, Java, or C#)., • Experience developing, testing, and maintaining software applications, data pipelines, or AI-enabled solutions., • Strong analytical and problem-solving skills with the ability to translate technical concepts into practical solutions., • Master's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, Statistics, or ___a related discipline., • Experience developing applications that leverage large language models (LLMs), generative AI tools, or retrieval-augmented generation (RAG)., • Familiarity with AI development frameworks or orchestration tools such as LangChain, LlamaIndex, or similar technologies., • Experience deploying applications or machine learning workflows in cloud environments such as AWS, Google Cloud Platform, or Microsoft Azure., • Exposure to AI platforms such as Amazon Bedrock, Google Vertex AI, or Azure AI Studio., • Experience working with natural language processing (NLP), data extraction, or analytics involving structured and unstructured data. Columbia University is committed to the hiring of qualified local residents.

Savvas Learning Company is a global education company that produces award-winning learning solutions that empower educators and engage students with the highest quality content. Recognized as an industry leader, we serve millions of K-12 learners with innovative, student-centered educational programs that turn today's classrooms into active learning environments. By embracing technology, personalized learning, and immersive experiences delivered across multiple platforms, we design our learning solutions to be more accessible and relevant to each student. Our award-winning, high-quality instructional materials span every grade level and discipline, from evidence-based, standards-aligned core curricula and supplemental and intervention programs to state-of-the-art assessment tools and the industry's most innovative portfolio of college and career readiness solutions - all designed to meet the needs of every learner. Responsibilities: * Work closely with the product management team to ensure we're building the best products. * Ability to comprehend business requirements and be able to map them to technical data requirements. * Perform research, analysis, design and implementation and provide effective solutions for short term and long term needs * Support and migrate existing systems to new platforms * Mentor other team members and developers. * Work in a team environment and share knowledge. * Evaluate new technologies and software products to determine feasibility and desirability of incorporating their capabilities into the platform. * Contributes as a hands-on software developer. To support collaboration and engagement throughout the hiring process, candidates must be based in Boston, MA; New York, NY; Chandler, AZ; Chicago, IL; Raleigh, NC; or New Orleans, LA and available for an in-person interview. Minimum qualifications * Master's or Bachelor's degree in Computer Science, with strong fundamentals and problem solving skills. * 6+ years of experience in architecture, design, analysis, development, testing, deployment, and maintenance of highly scalable database services and components. * 4+ years experience with transactional and NOSQL platforms including Redshift, Big Query, mySQL, PostGres, Mongo and DocumentDB. * At least 2 years of experience in Senior role mentoring developers * Understanding of Object Oriented Programming / Analysis and Design concepts, Design Patterns, and Software Development Life Cycle * Experience in a continuous integration process, employing a CI server, automated unit testing and deployment * Strong experience with Git and knowledge on using Github CoPilot * Understanding of Cloud Architecture - AWS is mandatory * Design, develop, and test ELT processes per business requirements, following the development standards and best practices as well as participate in code peer reviews to ensure ELT applications and code process comply with industry best practices * Strong knowledge and experience in data modeling & design with relational and NoSQL DBs * Demonstrated expertise in performance tuning in various DB environments * Experience building and scaling distributed, highly available systems in cloud env (AWS) * Establishes database management systems, standards, guidelines and quality assurance for database deliverables, such as conceptual design, logical database, capacity planning, external data interface specification, data loading plan, data maintenance plan and security policy. Nice to haves * Knowledge on DBT core for ELT processing * Knowledge on AWS services like Bedrock, Sagemaker, Amazon Glue ABOUT SAVVAS We are proud to be recognized as a Top Workplace. Our employees are our most valuable asset, and we are committed to creating a work environment that promotes their growth, well-being, and success. We develop learning solutions that empower educators and improve student outcomes thanks to our team's passion, creativity, and dedication. TOTAL REWARDS At Savvas, compensation is only one part of our total rewards package. We invest in our employees with a rewards package that combines compensation, exceptional benefits and wellness programs in addition to opportunities for professional growth. This role may also be eligible for bonus or incentive compensation. The posted hiring range reflects our good faith estimate at the time of posting and remains subject to modification. Compensation is determined by factors such as but not limited to skills, experience, budget, and internal equity. BENEFITS Starting on Day One we are committed to the health, well-being, and development of our employees. As a Savvas employee, you are eligible to participate in benefits that put you first. Our benefits include a wide range of offerings including but not limited to the following: • Medical Coverage: Choose from three distinct medical plan options. HSA/FSA options available., • Prescription Drug Benefits: Automatically included when you enroll in any medical plan., • Dental & Vision Coverage: Available to all benefits-eligible employees., • Time to Recharge: Vacation time and 10 paid holidays., • Time to Recover: Sick time and leave programs., • Financial Wellness: Employees can start securing their financial future without any delay with a 401(k) match and immediate vesting., • Wellness Programs: We recognize the importance of emotional and mental well-being, both in our work environment and in our personal lives. We are committed to providing resources and support to promote overall well-being and a healthy work-life balance. Savvas Learning Company is an Equal Opportunity Employer. Savvas Learning complies with all applicable federal, state, and local laws regarding recruitment and hiring. Savvas prohibits discrimination against individuals based on race, color, religion, national origin, sex, age, disability, and other protected group status. We strive to create a fair and inclusive workplace where everyone feels valued and respected. ___. Savvas Learning Company is an affirmative action employer and participates in ___ Notice to California Applicants: Information collected and processed as part of your Savvas Careers profile, and any job applications you choose to submit is subject to ___.

As AWS continues to rapidly grow, we seek a Sr.Sales Leader to own driving adoption of Amazon Web Services within our Enterprise segment.In this role, you will accelerate adoption, building strategy through execution and inspirational leadership.This individual will build a business focused on helpi

Accelerate customer adoption of Amazon analytics services. Amazon Web Services is seeking a veteran enterprise technical sales representative to deliver value for companies via AWS's analytics solutions. As an AWS Analytics Sales Specialist on our Data, you will be at the forefront of driving adopti

Are you a customer-focused builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Storage expertise, and sales skills necessary to help companies transform their industries by positioning Amazon Web Services (AWS) as the storage service provider of

Are you a customer-focused builder with a passion for helping customers achieve their full potential? Do you have the business savvy, storage expertise, and sales skills necessary to help companies transform their industries by positioning Amazon Web Services (AWS) as the storage service provider of

Are you a dynamic leader with a passion for driving excellence and operational efficiency? Amazon Web Services (AWS) is seeking a Manager, Contract Onboarding to join our high-performing team focused on AWS Billing Contract Onboarding. Career Growth: Opportunities for professional growth and develop

Examples include Amazon Marketing Cloud, Amazon DSP, APIs, and AWS components. They remain customer obsessed by collaborating with other internal Advertising and AWS sales teams to develop strategic customer plans to grow programmatic media investment through adoption of Amazon's entire ad tech suit

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. Understanding of AWS services, architectures,

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

Job Title: Amazon Connect Developer. JD for Amazon Connect Developer with LEX, AWS Lambda, Routing Schema, Bedrock & LLM. Experience with Amazon Connect SDK.

Minimum 5 Years' Experience with Asp.C#, Angular JS, Bootstrap, SQl Server 2012.Minimum 6 Years' Experience with Mongo DB, Web APIs and RESTful web/cloud services.Minimum 7 Years' Experience in real world delivery.Minimum 6 Years' Experience with working with Amazon Web Services (AWS) and Pivotal Pr

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant - Application Modernization, to join our team at Amazon Web Services (AWS). The AWS Professional Services organization is a global team of experts that help customers realize their desired business

AWS Certified Solutions Engineer, CCSK, TOGAF, SOA, and ITIL Demonstrated experience in working with cloud-based technologies (Amazon Web Services & Azure) in an enterprise computing environment. Proven DevOps expertise including automation and continuous delivery model Consistent track record for s

Established company, that is innovating the preventive healthcare space seeks a Principal Software Architect with expertise in event-driven, service-oriented systems! This Jobot Job is hosted by: Rachel Hilton Berry Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $175,000 - $225,000 per year A bit about us: We are seeking a highly skilled and passionate Principal Software Engineer to join our dynamic team in the healthcare industry. This is an excellent opportunity to make a significant impact in a fast-growing, innovative company that is committed to improving patient care through technology. As a Principal Architect, you will be responsible for leading, building, and maintaining cloud and web applications that are critical to our operations and patient care. You will work closely with a team of developers, designers, and product managers to deliver high-quality software solutions that meet our business needs. Why join us? • Innovative health screening company., • Looking to innovative with AI., • Stable company with 25+ years in the making., • Remote work. Job Details We’re looking for someone with conviction—clear technical vision, confident decision-making, and the ability to inspire teams toward bold, forward-thinking solutions. You thrive in ambiguity, take initiative, and bring creative solutions to complex challenges. You’re resourceful, collaborative, energized by change and thrive in a culture built on agility, experimentation, and big ideas. Responsibilities: • Define and drive backend architecture using patterns such as event-sourced systems, event stores, and domain-driven design to ensure traceability, modularity, and scalability., • Architect event-driven systems using Amazon EventBridge to enable decoupled service communication and real-time responsiveness across distributed applications., • Lead AWS cloud engineering from design through delivery, aligning infrastructure with product and business needs., • 10+ years of software development experience, including 5+ years in senior technical leadership roles, • Proven success architecting and developing backend systems for high-volume, distributed applications, • Deep expertise in AWS cloud architecture, including hands-on experience with AWS CDK, serverless design, and cloud-native patterns, • Experience designing and implementing event-sourced systems and event stores for traceability and auditability, • Strong background in CI/CD pipelines, Infrastructure as Code, and DevOps best practices, • Proficiency in JavaScript/TypeScript, Node.js, React, and GraphQL, • Familiarity with Apollo Federation, domain-driven design and modular front-end architectures, • Hands-on experience with observability tools such as AWS CloudWatch and AWS X-Ray, with a focus on reliability and incident response, • Demonstrated ability to mentor engineers, lead cross-functional initiatives, and drive technical strategy, • Strong communication and stakeholder management skills, • Advocacy for AI-assisted engineering practices, driving adoption and responsible integration, • Experience in startup or high-growth tech environments preferred Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. 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A leading cloud services company seeks a technical specialist in New York to provide expertise in AWS products and solutions.You will help customers succeed by offering deep technical insights, leading architectural discussions, and addressing complex challenges.The ideal candidate has extensive exp

A leading cloud computing company is seeking a Senior Specialist Solutions Architect to design, develop, and manage training and certification badge programs for Amazon Connect. This role demands expertise in contact center architecture, AI-powered solutions, and hands-on experience with Amazon Conn

Company – Amazon Web Services, Inc.

Proficient in cloud architecture and best practices, particularly with AWS Cloud tools such as Amazon RDS, Redshift, AWS DMS, AWS Glue, Amazon S3, AWS Lambda, and more. As a key member of Enterprise Data team, you will collaborate with Data Product Owners, Data Scientists, Data Engineers, and end-us

The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges.

Deep understanding of one or more healthcare data standards (HL7, FHIR, DICOM) and healthcare regulations (HIPAA, GDPR). At Amazon Web Services (AWS), we are seeking a Healthcare & Life Sciences (HCLS) Solutions Architect to join our Applied AI Solutions (AAIS) Go to Market (GTM) organization. Maste

At Amazon Web Services (AWS), we are seeking a Healthcare & Life Sciences (HCLS) Solutions Architect to join our HCLS (Healthcare Life Sciences) organization. Learn more about our benefits at . As a solutions architect, you will be at the forefront of helping customers succeed using AW

In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure. Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA’s work closely with customers to understand their technical requirements and business objectives, designing and implementing tai

A leading cloud services provider is seeking a Principal Solutions Architect to specialize in low-latency trading infrastructures and market data technology.This role involves architecting AWS solutions while collaborating with key industry players to facilitate their migration to AWS.Applicants sho

Hands-on experience with AWS services relevant to low-latency workloads, including EC2 (placement groups, enhanced networking, bare metal instances), AWS Direct Connect, AWS Local Zones, AWS Outposts, and Amazon EFA (Elastic Fabric Adapter). Design and architect AWS solutions with a specific focus o

Practical experience with AI assistant tools such as Amazon Quick, including familiarity with using MCP with AI tools such as AWS Kiro. You will serve as the technical authority bridging Amazon Connect engineering teams and the T&C team, translating new feature releases and AI capabilities (such as

A leading cloud services company is seeking an experienced Area Specialist to drive adoption of AWS products in New York.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, and they are seeking a Software Development Engineer for the AWS Marketplace Buyer Fulfillment team.

Job DescriptionAbout Us Globaledit, a division of CoCreativ, is the leading SaaS platform for creative production workflow management. Our platform empowers top brands, retailers, and entertainment companies to collaborate more efficiently and bring content to market faster. We are expanding our product team to build new features, improve platform usability, and integrate emerging technologies that drive creative productivity. About the Role We’re looking for a Senior DevOps Engineer to take ownership of our cloud infrastructure, deployment pipelines, and system monitoring. This role is ideal for someone who is highly autonomous, thrives in complex problem-solving, and is passionate about building resilient, scalable serverless systems. You’ll play a critical role in ensuring our engineering teams can deploy code safely and efficiently, while continuously improving our AWS environment and DevOps processes. This role requires someone who’s just as comfortable rolling up their sleeves to debug a critical incident as they are stepping back to identify long-term architectural improvements or cost optimization opportunities. What You’ll Do • Own our AWS serverless infrastructure, including Lambda, API Gateway, Step Functions, S3, ECS, EFS, Route 53, and CloudFront., • Design, build, and maintain CI/CD pipelines, primarily in Azure DevOps (or comparable tools like TeamCity, GitHub Actions, etc.)., • Debug and resolve infrastructure issues end-to-end, understanding how data flows through our system and proactively identifying points of failure., • Implement and lead best practices for monitoring, alerting, and incident response using Datadog., • Establish and manage DevOps backlogs, priorities, and tasks independently, without needing constant direction., • Champion operational excellence by driving initiatives that reduce incidents, improve observability, and increase deployment confidence., • Collaborate closely with backend and frontend engineering teams to support deployment, configuration, and production readiness of new services., • Identify opportunities for cost savings and infrastructure right-sizing and drive those initiatives through to completion., • Contribute to documentation, process improvement, and DevOps tooling—leveraging automation wherever possible. Who You Are • 7+ years of DevOps or SRE experience, with at least 5 years in a Senior or Lead role., • Deep knowledge of AWS services, particularly in serverless architectures., • Strong understanding of how data flows through cloud-based systems, and where failures are likely to occur., • Proficient with CI/CD pipelines—experience with Azure DevOps is preferred, but equivalent tools are acceptable., • Skilled in debugging, root cause analysis, and proactive infrastructure monitoring, ideally using Datadog., • Comfortable with coding and scripting (C#, NodeJS, Bash, etc.) and able to build infrastructure solutions hands-on., • Self-starter—you take initiative, organize your work, prioritize effectively, and don’t require micromanagement., • Calm under pressure during incidents, but focused on preventing them through automation and systems design., • Excellent communicator who can explain technical problems and solutions to various stakeholders. Nice to Have • Advanced AWS knowledge and certifications, • Experience with SRE practices, SLOs, SLIs, and service monitoring, • Cost optimization experience in AWS environments, • Previous experience building observability systems with Datadog from the ground up, • Hands-on development experience from ideation to production deployment, • Comfortable coding solutions without over-reliance on AI coding tools, but savvy in using them for productivity when appropriate Benefits The anticipated salary range for this role is $150,000 - $175,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This is a hybrid role with several days per week onsite in our studios in Tribeca and requires flexibility to work in-office and remotely. We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts. Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients. Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon.

Job Description Who we’re looking for… Role: Staff Full Stack Engineer Team: Engineering Reports To: Head of Engineering Location: Knit’s NYC office (Hybrid) Operating hours: Monday - Friday 9am - 5pm EST. Travel: This role will occasionally be expected to travel for in-person internal working sessions, and our once per year US All Team Summit. [To be less than 15%] A little about us… Knit is building the agentic AI platform that helps enterprise brands run end‑to‑end consumer research. We orchestrate specialized AI agents for surveys, data collection, analysis, and reporting, delivering decision-grade insights to Fortune 1000 brands in hours, not weeks. In under two years, we’ve partnered with 50+ leading enterprise brands, including Amazon, Mars, NASCAR, JBL, ESPN, and Paramount. Knit has grown 500% in the last 12 months and raised $30.6M to date, including a $16.1M Series A in July 2025. Here are example case studies that demonstrate the value of our platform. A product demo can be found here. Overview We’re building our foundational NYC engineering team from scratch and looking for exceptional builders who are resourceful, deeply technical, and thrive in high-ownership environments. As one of the first in-house engineers, you’ll shape the core of our platform and the culture of a team that will scale to 20+ over the next 18 months. You’ll build and orchestrate AI agents, pioneer new UX paradigms, and tackle some of the hardest problems in applied AI with autonomy and end-to-end ownership. Business Impact | What you will own… • Own 0→1 and 1→N features across the stack, from design docs to building high-throughput data pipelines and scalable FastAPI services., • Architect and own the core agent orchestration engine, designing complex, multi‑agent LLM workflows (routing, tool‑use, memory, evaluation) with deterministic fallbacks, guardrails, and auditable actions required by enterprise users., • Build AI‑native, human‑in‑the‑loop UIs. Craft React/Next.js interfaces that let users collaborate safely with agents, with transparency and explainability by design., • Develop the "factory for the factory". Build our experimentation platform: CI/CD for prompts and agents, offline/online evals, drift detection, safety layers, and rollout controls., • Ship fast, safely. You’ll instrument everything for reliability, write concise design docs, add robust tests, and build dashboards and alerts for features you launch., • Partner cross‑functionally with Product, AI, Design, CS; talk to customers and SMEs, and turn ambiguous problems into shipped product., • Obsess over performance, optimizing for latency across the system: caching, model selection, distillation, batching, vector search, and infrastructure efficiency (GPU/CPU)., • Operate what you build. This includes on‑call ownership, leading incident response, and driving learning through blameless postmortems., • Level-up the team around you. Mentor and collaborate with other engineers to help make the entire team better.Our Stack, • Frontend: React, Next.js, • Backend: Python, FastAPI, • Data/ML: MongoDB, S3, Redis; Pinecone, • Infra: AWS, Docker, Kubernetes; CI/CD with GitHub Actions., • Messaging: SQS; event‑driven pipelines.This role is for you if..., • You’re a 0 → 1 builder who thrives in ambiguity and has shipped products from scratch at a startup or in a hyper-growth phase. You've seen both - early-stage hustle and later-stage scale and know how to build for it., • You’re a systems thinker with deep technical chops: you design clear architectures and write clean, tested Python and TypeScript., • You think like an owner: you spot problems, propose solutions, and build them without waiting for perfect specs. Your impact is measured in business outcomes., • You use AI as leverage. Tools like Cursor, Copilot, or Claude Code are integral to your workflow, helping you ship faster while maintaining a high standard for correctness., • You believe speed and quality aren’t opposites and can articulate the tradeoffs you make., • You communicate crisply. You share your ideas effectively and thrive in tight feedback loops with product, design, and customers., • You’ve got grit: hard problems energize you, context switching doesn’t scare you, and you’re comfortable deleting code.This role is NOT for you if..., • You see a hard line between "frontend," "backend," and "product.", • You are uncomfortable with ambiguity, rapid context-switching, and dynamic priorities., • Experience with LLM/agent systems, evals, and prompt tooling; RAG, embeddings, vector dbs., • Deep knowledge of event‑driven systems, streaming, and workflow engines., • Expertise in observability (OpenTelemetry/Prometheus/Datadog), feature flagging, or A/B platforms., • Background in enterprise security and compliance (SOC 2, GDPR), • Bias to action: short specs, small PRs, daily deploys., • In-person collaboration: we’re building the NYC hub together; whiteboards > long threads. Salary In accordance with New York pay transparency requirements, the expected base salary range for this role is $250,000–$300,000 annually; final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Powered by JazzHR tOD0xHdU6r

Job Description Role Summary: We are seeking a highly skilled Technical Lead to drive the design, development, and optimization of AWS-based contact center and backend solutions. This role will focus on Amazon Connect and related AWS services, serving as a hands-on leader responsible for architecture, integrations, and technical excellence across customer engagement platforms. Key Responsibilities: Architecture & Design • Define and own the technical roadmap for Amazon Connect and related systems., • Architect scalable, secure, and resilient cloud-based contact center solutions., • Lead modernization and migration from legacy telephony platforms to Amazon Connect., • Oversee and guide a scrum team of developers through project delivery. Development & Integration • Design and build IVR/contact flows, Lex bots, routing logic, and voice/chat automation., • Integrate Amazon Connect with Salesforce, ServiceNow, and other enterprise systems., • Develop event-driven applications using AWS Lambda, API Gateway, DynamoDB, EventBridge, and Kinesis., • Implement AI-powered automation using Amazon Bedrock, OpenAI, or LangChain., • Train and mentor engineers transitioning into Amazon Connect development. Operations & Support • Oversee production stability, incident response, and performance tuning., • Conduct root-cause analysis and maintain observability via dashboards and SLIs/SLOs., • Ensure system reliability and compliance with security and IAM standards. Leadership & Collaboration • Lead and mentor cross-functional teams across development, data, and infrastructure., • Partner with network/security teams to uphold QoS and compliance requirements., • Provide tools and dashboards for business and operations reporting. Required Skills & Qualifications: • 10+ years of experience in telephony, contact center, or AWS backend development., • 3+ years hands-on experience with Amazon Connect (preferred)., • Strong AWS expertise: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating Salesforce Service Cloud Voice or similar CRM systems., • Familiarity with SIP, RTP, PSTN, QoS, and packet loss mitigation., • Strong understanding of REST/GraphQL APIs, JWT, OAuth, and SAML., • Proficiency with Terraform, CloudFormation, Git, and CI/CD tools., • Excellent communication, leadership, and stakeholder management skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job Description Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce. If you are passionate about working on business problems that can be solved using structured and unstructured data on a large scale, Tiger Analytics would like to talk to you. We are seeking an experienced and dynamic Solution Architect in Data Engineering to play a key role in designing and implementing robust data solutions that help in solving the client's complex business problem. Responsibilities • Manage large-scale data analytics client engagements in a global delivery model, • Work with business executives to understand business requirements and constraints for the success of the program., • Present solutions to technology and business audiences highlighting the robustness of the solution and how it could help generate business value., • Ideating problem solutions leveraging modern trends in data and analytics solutions and related pattern, • Hold discussions on high-level architecture, platforms, and tools fitments for data and analytics solutions, • Steer discussions in strategizing and implementing digital and cloud solutions., • 12+ years of experience in Big Data, data warehouse, data analytics projects, and/or any Information Management related projects, • Prior experience building large-scale enterprise data architectures using commercial and/or open-source Data Analytics technologies, • Design and develop scalable Databricks-based architectures to process and analyze large-scale life sciences data., • Lead end-to-end data platform architecture, including ETL/ELT pipelines, data lakes, data warehouses, and data governance frameworks., • Implement Databricks on AWS, ensuring security, scalability, and performance., • Utilize Delta Lake, Unity Catalog, MLflow, and Databricks SQL for advanced analytics., • Integrate Snowflake, Redshift, Synapse, and other cloud-native data platforms where required., • Ability to produce client-ready solution architecture, business-understandable presentations and good communication skills to lead and run workshops, • Strong knowledge of data manipulation languages such as Spark, Scala, Impala, Hive SQL, Apache Nifi and Kafka necessary to build and maintain complex queries, streaming, and real-time data pipelines, • Data modeling and architecting skills including strong foundation in data warehousing concepts and experience with data warehouse solutions, such as Amazon Redshift, Google BigQuery, or Snowflake Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The AHEAD Senior Specialty Solutions Engineer-Network, will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies. As a member of our Specialty Solutions Engineering team, you will be considered an organizational thought leader for this marketplace. Pre-sales experience is a key component of this role. You will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout a given campaign. Time management and prioritization are essential attributes to being successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. AHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a “Next Generation Network Architect.” A core tenet and base requirement for this position is deep understanding of Campus wired and wireless technologies. Understanding and mastery of other areas like Datacenter and cloud networking technologies are a plus. Outside of this core tenet, our expectation is to attract, recruit and attain resources who have a desire to focus not only on traditional on-premise solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies. Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement. Roles & Responsibilities: • Participation, Leadership and Coordination of the AHEAD virtual team for Network Infrastructure, • You will also be responsible for working with the AHEAD partner management team and directly with selected vendors to maintain vendor technical and sales relationships, • As a Network Specialist you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for Ahead clients, • Your goal as a Network Lead should be to build skills, relationships, and industry credibility across many segments to drive product, services and consulting sales, • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements, • Develops relationships with the account managers, partners and customers in support of sales team objectives and engages and leverages team specialist resources as appropriate, • Strategizes and executes technical sales calls, • Completes required pre-sales documentation (configurations, pricing, services, presentations, justifications etc.) quickly and accurately, • Qualifies sales opportunities in terms of customer technical requirements, decision making process and funding, • Presents and markets the design and value of proposed Ahead solutions and business justification to customers, prospects and Ahead management, • Participates in mentorship of entry-level team members, • Possesses strong, detailed product / technology / industry knowledge. Knowledge of job associated software and applications Base Skills:, • Network Infrastructure Experience, • Strong wireless skills (certifications highly looked upon), • Wireless principles/site survey/Ekahau knowledge), • Strong Campus/LAN skills (Cisco and other OEM vendors), • Cisco certifications are highly recommended, • Cisco Nexus Technologies, • IP Routing Protocols, • Cisco Core Datacenter Technologies, • Network Management, • Network Security (Palo Alto/Fortinet) tenants along with SASE knowledgeOther Skills:, • VMware / VMware NSX, • Arista, • Automation skillset, • F5 / NetScaler, • Amazon AWS, Azure, Cloud connectivity and network fundamentals Education & Experience:, • Bachelor’s degree in computer science, Engineering, or equivalent, • Pre Sales and Data Center experience is required, • Professional communication, presentation, analytical, and problem-solving skills., • Experience working as a technical lead in a pre-sale’s sales campaign, • Ability to work under critical conditions and influence others to achieve results, • Strong interpersonal skills with excellent presentation skills, • Must be independent, self-motivated, a self-starter and possess a good working attitude, • Able to work well within a team and partner environment, • Customer focused and results driven This role is located on the east coast...preferably in the NY Metro area. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details. Use of AI:We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at . You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.

Job Description Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Data Engineer in our New York City office. About the Role: As a Senior Engineer on the Data Products team, you will expand Applecart's data-mining capabilities to uncover deeper and more impactful connections within decision-maker networks. In this role, you'll work on ETL pipelines, APIs, and algorithms within a service-oriented architecture, helping to drive the team's technical evolution. You'll be part of a colocated, hybrid-remote group of collaborative engineers focused on delivering business value continuously. Together, you will own and enhance integrations with external APIs, large-scale batch data processing pipelines, and network-building algorithms, while contributing to the design and development of a centralized data Lakehouse architecture. As a senior team member, you'll collaborate closely with Product and Technology leadership to shape the future direction of Applecart's technology. Who You Are: You are a veteran software developer specialized in large scale data engineering. You have a long track record delivering products and collaborating with Product managers. You help define and evangelize coding best practices and enjoy coaching less experienced team members. Experiences and Capabilities You Bring: • You have 6+ years of professional software development experience, • You have strong computer science fundamentals, • You have designed and implemented scalable data processing pipelines, • You have worked with all types of storage/persistence engines, and know their applications: relational databases, document databases, key/value stores, etc…, • You have experience implementing various data warehousing architectures, including products like Snowflake or Databricks, • You are familiar with Lakehouse architecture and open file format (e.g. Apache Iceberg, Apache Hudi, Delta, etc), • You are a SQL expert, • You have experience with distributed computing and know the strengths/weaknesses of different frameworks (should include Apache Spark), • You manage AWS resources using infrastructure-as-code Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000-$200,000, based on the candidate's experience and skills relative to the requirements above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 4 years, we've increased our revenue by 10X, grown our headcount by almost 5X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, and alums of top-tier organizations like Bain & Company, Amazon and Simpson Thacher., • Applecart raised a $100M Series C from Blackstone's tech growth fund at the end of 2025. The company's other investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, Wayne Berman, Blackstone's Head of Global Government Affairs, and Risa Heller, CEO of HELLER, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV, and The Colbert Report, and in Axios, Semafor, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description This is a contract to hire opportunity The Cloud Security Analyst will support the organization’s cloud security program by helping design, implement, and operate security controls across multi-tenant cloud-based infrastructure and applications. This role will contribute to architecture decisions, security tooling integration, and the development of security standards that support the organization’s long-term cloud strategy Responsibilities: • Design, implement, and maintain secure cloud foundations and landing zones with transferable governance across cloud providers, primarily in AWS & Azure. Support cloud migration projects from on-premises environments., • Design and develop cloud security strategy, standards and requirements alongside security best practices., • Deploy and manage cloud security technologies such as CASB, cloud security posture management (CSPM), and other cloud-native security controls to improve visibility and enforce security policies across cloud environments, • Govern cloud identity and access management (IAM) including role-based access controls, service accounts, privileged access management, and integration with enterprise identity providers, • Work closely with application teams, infrastructure engineers, and solution architects to design, build, and operate secure, scalable cloud platforms. Provide technical guidance throughout cloud adoption and modernization efforts., • Work with both internal and external auditors to ensure compliance with all relevant regulations including, but not limited to, SOX and PCI, • Securely guide Saas solutions to meet security and business requirements, ensuring compliance with cloud security, identity management, encryption, and responsible AI guidelines, • Evaluating new cloud services, platform capabilities, and AI infrastructure tooling for adoption, • Preferred certifications include Security+ or relevant security-AWS certifications., • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience., • Typically has 4 to 6 years of combined IT and security work experience with a broad range of exposure to systems analysis, application development, database design and administration; 2 to 4 years of experience with information security., • Must be familiar with general security controls and incident management., • History of ensuring compliance with both SOX and PCI., • Articulate and maintain a solid understanding of various technology capabilities present in Amazon Web Services (AWS), Microsoft Azure, or other similar providers., • Knowledge of "AWS" Platform preferably 2+ years AWS/Kubernetes experience or container-based technology, • Strong hands-on experience with AWS services (EC2, S3, IAM, VPC, Lambda, etc.), • Familiarity with monitoring tools (CloudWatch, Prometheus, Grafana)., • Hands-on knowledge of an Infrastructure-as-Code and associated technologies (e.g., repos, pipelines, Terraform, etc.) Nice to have: • Self-starter with ability to multitask and strive in a fast-paced, high volume environment, • Ability to think analytically and approach matters in a solution-oriented manner, • High-level of written and verbal communication skills, • Strong organizational skills with excellent attention to detail

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Technical Product Manager, Data Infrastructure in our New York office. About the Role: You will be responsible for defining and driving the product architecture, roadmap, and prioritization for data lakehouse architecture in alignment with Applecart's business and data practices. Additionally, be the champion for best practices in release engineering, observability, and data governance. In this position, you will work with the data infrastructure, research, and measurement teams. This role will report to the Director of Product Management. What You'll Do: • Define and lead the product vision for core areas of Applecart's internal data platform, including capabilities such as metadata management, data classification, observability, and identity resolution., • Own the product roadmap and prioritization process in close collaboration with engineering, analytics, data scientist and legal teams., • Translate data consumption/ creation, internal use cases, and stakeholder feedback into clear, structured product requirements., • Partner with Data Engineering to deliver scalable, reliable data pipelines and platform services using technologies such as Snowflake, Databricks, Airflow, and dbt., • Guide adoption of data infrastructure and tooling across teams by ensuring it meets the needs of data producers and consumers alike., • Define and track success metrics that demonstrate impact on data availability, trust, usability, or activation., • 6+ years of experience in product management, with at least 3+ years focused on data platforms, infrastructure, or enterprise SaaS environments., • Experience owning platform, infrastructure, or customer data products in a data-rich environment., • Strong written and verbal communication skills., • Impeccable attention to detail and superior organizational skills., • Proficiency in SQL—enough to engage meaningfully with technical stakeholders and dive into data use cases., • Familiarity with data observability platforms or privacy and compliance frameworks., • Background implementing or scaling internal data catalogs, customer data platforms, or data activation pipelines., • Strong technical background with working knowledge of AWS, Snowflake, dbt, and cloud-native data architectures., • Proficiency in Agile development practices and tools—roadmapping, story writing, backlog grooming, and sprint planning., • Familiarity with Git-based code management and SDLC workflows., • Experience driving adoption of observability and monitoring practices across infrastructure products., • Deep understanding of data governance, including data security, privacy regulations, and compliance standards., • Prior experience as a software or data engineer is a plus., • Experience with AI/ML workflows is a plus. This is a hybrid role. Work from home on Monday and Friday and in Applecart's New York City office Tuesday through Thursday. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000 to $195,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Software Engineer in our New York office. About the Role: As a Senior Software Engineer, you will play a key role in building and enhancing Applecart's software platforms. Your work will span backend services, cloud infrastructure, and front-end applications, contributing to scalable, high-impact solutions. You will collaborate with a hybrid-remote team of skilled engineers to develop well-architected systems that drive business value, whether through API development, full-stack applications, or infrastructure improvements. Who You Are You are an experienced, adaptable software developer who thrives in an ambitious startup environment. You enjoy tackling complex technical challenges and are comfortable working across different areas of the stack. You are a strong collaborator, working effectively with engineers, product teams, and non-technical stakeholders. You take pride in writing clean, well-structured code and continuously seek ways to improve development practices. What You'll Do • Design, develop, and maintain well-tested, scalable software for backend services, APIs, and front-end applications, • Work closely with engineers, often through pair programming, to ensure high-quality code and system design, • Mentor junior developers, sharing best practices in coding, design, and debugging, • Collaborate with Product and UX teams to refine project requirements and enhance user experiences, • Contribute to architectural discussions and technical design decisions to drive the evolution of our systems, • 7+ years of professional software development experience across backend, full-stack, or infrastructure development, • Strong backend development skills, with expertise in multiple programming languages, • Experience building and deploying cloud-based applications, preferably on AWS, • Proficiency in infrastructure-as-code and DevOps best practices, • Strong technical leadership skills, leading by example in design, refactoring, testing, debugging, and troubleshooting, • Experience designing and implementing complex systems such as SOAs, • Strong computer science fundamentals and knowledge of development best practices (e.g., agile, clean code, test-driven development, CI/CD), • Proficiency in Python as a primary backend language, • Experience with front-end development, particularly React, • Familiarity with data engineering tools (e.g., Apache Spark) is a plus Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000 - 200,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 4 years, we've increased our revenue by 10X, grown our headcount by almost 5X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, and alums of top-tier organizations like Bain & Company, Amazon and Simpson Thacher., • Applecart raised a $100M Series C from Blackstone's tech growth fund at the end of 2025. The company's other investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, Wayne Berman, Blackstone's Head of Global Government Affairs, and Risa Heller, CEO of HELLER, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV, and The Colbert Report, and in Axios, Semafor, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job DescriptionThis role is located in New York City and will require a hybrid work schedule of at least 2 days in office per week. About the Bank: Sumitomo Mitsui Trust Bank, Limited was established through the merger of The Sumitomo Trust and Banking Co., Ltd with Chuo Mitsui Trust and Banking, Ltd. on April 1, 2012. We are one of the largest asset managers in Asia and number one among Japanese financial institutions by AUM, with approximately $850 Billion USD in AUM. The Bank provides an assortment of financial solutions and manages a broad spectrum of financial products across its global branches. This role is for AVP level candidates. Department Overview: The Americas Division (“AD”) was established in the Sumitomo Mitsui Trust Bank, Limited, New York Branch) (“SMTBNY”) to perform corporate functions and supervise U.S. entities. Established under the AD are the “Global Banking Unit (“GBU”), Americas Division” and “Global Markets Unit (“GMU”), Americas Division” which performs business functions. The Information Technology Department (“ITD”) provides the users of the Branch’s information systems with sufficient and appropriate system resources and functionality to complete their day-to-day business and keeps security and consistency of the important information that is stored in the systems. Your Role Overview: Fully knowledgeable on the day-to-day activities, resolves complex issues where expertise is required to interpret policies, guidelines, and practice. May be considered a subject matter expert for one or more functions or processes. Focus on operational execution and occasional broader planning within areas of expertise. May have direct report subordinate staff. Your Duties and Responsibilities: • Administration, maintenance, and production support for Windows server, VMware vSphere ESXi, desktop PCs, Amazon AWS, and other utility systems., • Engineers and implements new infrastructure solutions., • Provides technical support for the network, security, and monitoring systems., • Documents project requirements, proposes solutions, conducts budget and ROI studies, participates in the management of project plans and execution, and reports project status., • Participates in the remediation of network and security environment issues on a regular basis in order to meet all the business requirements., • Acts as a subject matter expert for assigned back-end IT systems., • Participates in daily system/backup checks., • Performs upgrades, patches, and maintenance activities., • Updates procedures and documentation based on system changes., • Helps to plan and operate disaster recovery tests., • Performs other duties and responsibilities as assigned by management. Your Qualifications: • 5+ years of experience as a Windows System Administrator and/or Engineer., • Advanced knowledge of Microsoft Windows Server 2016, 2019, 2022, and Active Directory., • Advanced Knowledge of VMware ESXi / vSphere 7.0 or higher., • Advanced Knowledge of Microsoft Exchange Online / Office 365., • Knowledge of Amazon AWS (EC2, S3, CloudTrail, etc.), • Powershell or other scripting / automation skills, • Knowledge of VMware Horizon VDI System, • Knowledge of networking and protocols., • Experience with data center infrastructure and disaster recovery planning., • Good organization and multi-tasking skills., • Ability to operate with minimal supervision and instruction, a self-starter., • Project Management skills, • Knowledge of HP Tandem Nonstop System a plus. Why you should join SuMi Trust: SuMi Trust embraces flexible ways of working when the business and role permits. We provide employees with a hybrid working model, allowing for in-office work and work from home. Our diverse and inclusive environment along with our global presence enables us to collaborate and communicate to meet our business needs. We believe that efficient teams need truth, loyalty, and a strong sense of purpose to balance risk and their targets. We make sustainable business decisions to improve our society and the world. We believe that each person brings a unique value that drives the business though their creativity and passion. • The Employee Benefits package includes: Paid Time Off, medical, HSA, vision, dental, FSA, 401(k), profit sharing, legal plan, cancer indemnity plan, disability insurance, life insurance, employee assistance program, commuter benefits, business travel accident, paid volunteer day, paid memberships, paid seminars, and tuition assistance. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SuMi Trust provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know when the Human Resources staff reaches out to you for an interview. The anticipated salary range for this role is listed above. The specific salary offered to an employment applicant is based on the individual’s qualifications, experiences, the job responsibilities, an analysis of the current compensation paid for similar roles in the local geographic area, and key distinctions of the job as compared to current jobs in the Branch. The role may also be eligible for an annual discretionary bonus. Sumitomo Mitsui Trust Bank, Limited New York Branch is a branch of Sumitomo Mitsui Trust Holding Group. Learn more about the company, the values, and vision at

Job Description About Us globaledit, a division of CoCreativ, is the leading provider of a powerful SaaS platform that optimizes and accelerates creative production. We are Private Equity-backed, based in New York City & Los Angeles with a well-established client base. Our Clients include leading fashion brands, retailers, and entertainment companies – including Morphe Cosmetics, Rag and Bone, and Warner Bros. This role is a hybrid position based onsite in our offices in Tribeca 3 days per week. The Role We need a technical visionary who gets things done. You'll work with a team of 14 engineers, building and scaling a serverless platform that handles creative production workflows for major brands. This isn't a job where you sit in meetings all day. You'll be in the code, making architecture calls, mentoring engineers, and shipping features. You'll work closely with Product to shape what we build, bringing technical perspective to prioritization and planning. Your team operates with autonomy. Your job is to set direction, remove blockers, and make sure we're solving the right problems the right way. We need someone who can balance "let's move fast" with "let's not break everything." What You'll Do Build and Ship • Make architectural decisions for our serverless platform – you own the technical direction, • Review code, challenge approaches, and guide the team toward better solutions, • Jump into our most important technical problems and get hands on in the code, • Work with Product to translate "what we need" into "what we're building", • Backend: C#/.NET on Lambda, API Gateway, Step Functions, • Frontend: React on S3/CloudFront, • Infrastructure: CloudFormation for IaC, • Tooling: Azure DevOps (repos, pipelines, project management) Requirements What You Need The Basics: • 7+ years building software, 3+ years leading engineering teams, • Deep AWS experience, especially serverless (Lambda, API Gateway, Step Functions), • Strong backend chops (C# is great, but any similar language works if you're solid), • You've managed distributed teams and made it work across time zones, • You can review code, make architecture decisions, and explain why your approach is better, • You're a doer. You don't just delegate – you jump in when needed, • You can move fast without cutting corners, • You're comfortable with ambiguity and figure things out as you go, • Familiarity with CloudFormation and Azure DevOps, • Experience adding AI/ML to existing products (Bedrock, OpenAI, etc.), • Background in creative production, media, or SaaS, • Experience with Datadog Benefits The anticipated salary range for this role is $185,000 - $200,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This is a hybrid role with several days per week onsite in our studios in Tribeca and requires flexibility to work in-office and remotely. We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts. Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients. Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon.

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference.We're looking for a Senior Site Reliability Engineer to take ownership of the critical infrastructure powering our privacy platform. You'll work directly with our Head of Security and IT to keep services reliable, scalable, and performant as we grow — leading incident response, eliminating toil through automation, and building systems that earn customer trust. This is a high-impact role for an engineer who thrives on ownership and engineering excellence. What will you do? -Define and maintain SLOs/SLAs that balance user experience with engineering velocity-Implement comprehensive monitoring and alerting in Datadog to detect production issues-Build resilient architectures that gracefully handle failures-Establish error budgets and use them to make data-driven decisions about feature velocity vs. stability-Lead incident response as primary on-call for infrastructure, taking critical load off leadership-Conduct thorough, blameless post-mortems to prevent recurrence-Build and maintain runbooks that enable faster resolution-Serve as the first line of defense when production issues occur-Identify and eliminate repetitive manual work through intelligent automation-Build self-healing systems that reduce operational burden-Improve deployment pipelines for faster, safer releases-Own reliability for a platform running on AWS with Kubernetes, ArgoCD, Cloudflare, and Terraform — you'll tackle real challenges like JA4 fingerprint monitoring, cluster upgrades, and scaling infrastructure. What skills and experiences will help you? -Solid experience with Infrastructure as Code (Terraform, CloudFormation, or similar) — building and managing cloud infrastructure programmatically-Deep Kubernetes experience beyond basic deployments — networking, resource management, storage, security contexts, and debugging complex cluster issues-Proficiency in Python, Go, or similar languages; you build tools and automate workflows that others want to use-Experience with CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins) and deployment strategies (blue-green, canary, rolling)-Expertise with observability tools (Datadog, Prometheus, Grafana) — distributed tracing, metrics, and log aggregation-Strong Linux/Unix administration background with deep system-level understanding-Production experience with major cloud providers (AWS, GCP, Azure) — networking, compute, storage, and managed services-Operational experience with databases (SQL and NoSQL) and their performance characteristics-Deep knowledge of network protocols and troubleshooting (TCP/IP, DNS, HTTP/S, load balancing)-Ability to define meaningful SLIs/SLOs, calculate error budgets, and make data-driven reliability decisions-Experience running incidents under pressure, writing post-mortems that drive change, and implementing preventive measures-Ability to profile applications, identify bottlenecks, and optimize resource utilization-Experience with capacity planning — forecasting growth and scaling infrastructure proactively-Clear communication of complex technical issues to non-technical stakeholders-Documentation that others actually want to read What's nice to have? -Experience with our stack: AWS, Python, NGINX, Kubernetes, Datadog, ArgoCD, Cloudflare, Terraform, Django-Experience with AI-assisted development tools (Cursor, Claude Code) What do we like? -Take ownership and ship improvements without heavy direction-Automate yourself out of toil rather than accepting the status quo-Communicate clearly and collaborate across teams-Balance pragmatism with engineering excellence-Embrace blameless culture — focus on systems and processes, not individuals, when things fail What We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWhy NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS A SALESFORCE BUSINESS DEVELOPMENT REPRESENTATIVE YOU WILL HAVE THE OPPORTUNITY TO: • Drive incremental sales pipeline and support existing customer requests, • Work with Demand Gen to build and execute ABM Campaigns with prospects, • Follow up and create relationships with our Salesforce, Amazon, and CLM Partner networks, • Build an accurate sales pipeline via calls, emails, and face-to-face interactions, • Work closely with the sales team to manage the life cycle of a client and/or opportunity, and accurately track customer interactions, information, and updates in Salesforce, • Use prospecting strategies to lead initial outreach to prospects, • Identify the needs and challenges of the prospective customer, • Schedule discovery meetings for sales representatives and prospects, • Work collaboratively with Demand Generation, Partner Comms, and Sales to generate demand from marketing/campaign initiatives, nurture relationships with our partners, and help our Account Executives in managing our house account list, • Log and track meetings generated from BDR follow up in Salesforce, • Support the Sales team by writing BASHOs for them to leverage in their own patches, • Drive the new business, strategy, and business objectives within over 100 of NeuraFlash, Part of Accenture's base/house accounts, • Be an impactful team member of the sales organizationQUALIFICATIONS:, • Bachelor's Degree or equivalent relevant experience, • Familiarity with Salesforce CRM, • 1-3 years of sales, business development, or inside sales experience (preferably in Saas, AWS, or Salesforce ecosystem), • Hunter mentality and driven to find key stakeholders and new business opportunities, • Competitive nature and confident demeanor- we want someone who is not afraid to speak with high level customers!, • Passion for contributing to the growth and overall success of the business, • Track record of being a high achiever in past organizations (school, past work experience, volunteering, athletics, etc.), • Required to work from our NYC office at least 1x/week Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team., • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients., • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done, • Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small., • Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Engineer, Infrastructure in our New York office. About the Role: As a Senior Engineer, you will focus on providing engineering teams with user-centric, reliable platforms that enable teams to safely operate their software with minimal overhead. Along with engineering and maintaining reliability, performance, and agility across multiple engineering platforms and technologies, you will also be a part of a support organization dedicated to delivering a frictionless development experience to Engineering teams. Your work will span cloud infrastructure, observability, infrastructure-as-code, application deployment strategy, and security. You will join a hybrid-remote team of skilled and collaborative software engineers dedicated to the continuous delivery of business value. What You'll Do • Design and build networking and application infrastructure that provide high levels of scalability, reliability, and performance, while balancing security, maintainability, and operational excellence, • Partner with product and application teams to provide guidance and best practices around scalability, reliability, and performance of our productions networking, infrastructure, and software, • Craft solid and clearly explained designs, playbooks, and documentation, for consumption by teammates and the larger engineering organization, • Improve operational efficiency through automation and deployment or development of new tools, • Be proactive in performance & availability monitoring; provide remediations for systemic issues, • Ingest requirements, scope work, produce estimates and help define deliverables with project timelines, • You have 5+ years of professional software development experience, • You have mastered development for the cloud, leveraging a variety of AWS and Data Engineering services (e.g. Databricks, Snowflake), • You excel at infrastructure-as-code, • You understand computer networking concepts, • You have practical knowledge of security, data privacy and permission management, • You have experience with monitoring tools, including logging and alerting, • You are adept at troubleshooting and know incident response best practices, • You value strong DevOps and are continually improving the developer experience and CICD, • You are a natural collaborator, always keen to help your team members Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000 - 200,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 4 years, we've increased our revenue by 10X, grown our headcount by almost 5X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, and alums of top-tier organizations like Bain & Company, Amazon and Simpson Thacher., • Applecart raised a $100M Series C from Blackstone's tech growth fund at the end of 2025. The company's other investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, Wayne Berman, Blackstone's Head of Global Government Affairs, and Risa Heller, CEO of HELLER, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV, and The Colbert Report, and in Axios, Semafor, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification