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Job Description Summary At Advanced Accelerator Applications, a Novartis company, we are committed to leading innovation in nuclear medicine and delivering the next generation of targeted radioligand therapy to cancer patients. We are looking for experienced Manufacturing professionals to help us reach our ambitious goals. The Engineering Specialist will execute engineering activities (design, implementation, maintenance, etc.) within technical area of expertise by using reliable and cost-effective technical solutions, ensuring technical quality to enable the overall site / project objectives. Responsible for execution of maintenance and calibration activities and commissioning activities for projects at site level. Location: Onsite Job Description Major accountabilities: • Adhere to Novartis Quality Policies and procedures as they pertain to the position to ensure that all products are safe, pure, effective and of the highest quality., • Perform a wide range of maintenance repair activities on production equipment, lab equipment and building management systems., • Provide guidance and leadership to team members., • Assist in troubleshooting and repair of process equipment (example: containment isolator systems, filling line equipment and associated utility connections) which may include mechanical, electrical wiring, pneumatics, motors, pumps, vacuum systems, HVAC, control systems, compressed gases, filling line, under little to no supervision., • Interpret P&IDs, equipment/system layouts, wiring diagrams, and specifications in planning and performing maintenance and repairs., • Support 24x7 site-based operations after startup., • Write/revise accurate operational procedures, training documents and maintenance procedures for various production and utility systems., • Provide radiation safety program support, responsible for calibration and functionality of all radiation detection equipment, • Completes Equipment Work Order Thoroughly, and Accurately and Documents them in the System, • Supply information and technical data for securing spare parts., • Provide responsive customer support with emphasis on customer satisfaction., • Perform startup and commissioning activities as required., • Support and/or perform investigations / deviations from an engineering/maintenance perspective and help with data for timely closure of deviations and CAPAs, • Perform preventative and corrective maintenance on manufacturing process related equipment within a cleanroom environment., • Complete and provide accurate documentation, as required in cGMP operations., • Oversee work and provide training of less experienced maintenance technicians and/or new technicians., • Other related duties as assigned., • Use of CMMS system for documentation of relevant work. The salary for this position is expected to range between $85,400 and $158,600 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Minimum Requirements: • High School diploma or equivalent is required; bachelor's degree is preferred., • 3+ years of relevant hands-on plant maintenance experience in a regulated GMP environment is required., • Previous supervisory, team/project lead experience is preferred., • Previous aseptic fill/finish and/or radio pharmacy experience is preferred., • Previous pharmaceutical or medical device experience is preferred., • Completed training in radioactive or hazardous materials environment is preferred., • Must be able to adhere to all applicable procedures, company policies and any other quality or regulatory requirements. (For example: OSHA, DEA, FDA, EMEA, ANVISA, HS&E, etc.), • Experience working in a team environment, with excellent communication and organizational skills., • Proficient computer skill utilizing MS Office suite applications, Building Management Systems, and Computerized Maintenance Management Systems (CMMS) or similar system., • Ability to climb ladders and lift up to 50 lbs., • Wear and work in protective clothing, including respiratory protection, confined space entry and clean room environments., • Must be flexible to work nights, weekends, and holidays as required. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $85,400.00 - $158,600.00 Skills Desired Agile (Programming Methodology), Architectural Engineering, Aws (Amazon Web Services), Business Continuity, Business Networking, Change Control, Computer Science, Construction Management, Cost Management, Flexibility, General Hse Knowledge, HVAC (Heating Ventilation And Air Conditioning), Including Gdp, Installations (Computer Programs), Knowledge Of Capa, Knowledge Of Gmp, Knowledge Of Relevant Tools And Systems, Manufacturing Production, Project Commissioning, Project Engineering, Project Execution, Risk Management, Root Cause Analysis (RCA), Software Development, Total Productive Maintenance

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: The Associate Applied AI Engineer supports the development, deployment, and maintenance of artificial intelligence applications for the Columbia University Irving Medical Center (CUIMC). This role contributes to the design and implementation of AI-enabled solutions that support administrative, research, clinical, and educational operations across the institution. Working closely with senior engineers and cross-functional teams, the Junior Engineer assists in building applications that leverage large language models (LLMs), retrieval-augmented generation (RAG), automation frameworks, and machine learning techniques. This role focuses on implementing AI solutions, supporting application deployment, and ensuring systems operate securely, efficiently, and in alignment with institutional policies and governance standards. Responsibilities Essential Duties: AI Development and Implementation • Design, develop, and maintain AI-enabled applications utilizing retrieval-augmented generation (RAG) techniques to enhance knowledge discovery, automate workflows, and support decision-making across CUIMC operations., • Build scalable AI tools and services that integrate with ___CUIMC administrative, clinical, research, and educational systems., • Develop rapid proof-of-concept prototypes to evaluate ___new technologies and demonstrate solution feasibility to stakeholders., • Troubleshoot AI applications and assist with diagnosing and resolving technical or performance issues in development or production environments., • Monitor emerging developments in artificial intelligence, machine learning frameworks, and generative AI technologies relevant to healthcare and higher education., • Prototype solutions using open-source tools and AI platforms present demonstrations or findings to internal stakeholders., • Support the design and deployment of AI solutions that prioritize privacy, transparency, security, and ethical use of data., • Adhere to CUIMC policies related to data governance, compliance, and institutional review requirements., • Partner with engineers, analysts, data scientists, and institutional stakeholders to design and implement AI-enabled solutions., • Bachelor's degree in Computer Science, Engineering, Artificial Intelligence, Statistics, or equivalent combination of education and experience., • Minimum 4 years of professional experience in software engineering, artificial intelligence, machine learning, data engineering, or ___a related technical field., • Experience with at least one programming language commonly used for AI or application development (e.g., Python, JavaScript, TypeScript, Java, or C#)., • Experience developing, testing, and maintaining software applications, data pipelines, or AI-enabled solutions., • Strong analytical and problem-solving skills with the ability to translate technical concepts into practical solutions., • Master's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, Statistics, or ___a related discipline., • Experience developing applications that leverage large language models (LLMs), generative AI tools, or retrieval-augmented generation (RAG)., • Familiarity with AI development frameworks or orchestration tools such as LangChain, LlamaIndex, or similar technologies., • Experience deploying applications or machine learning workflows in cloud environments such as AWS, Google Cloud Platform, or Microsoft Azure., • Exposure to AI platforms such as Amazon Bedrock, Google Vertex AI, or Azure AI Studio., • Experience working with natural language processing (NLP), data extraction, or analytics involving structured and unstructured data. Columbia University is committed to the hiring of qualified local residents.

Savvas Learning Company is a global education company that produces award-winning learning solutions that empower educators and engage students with the highest quality content. Recognized as an industry leader, we serve millions of K-12 learners with innovative, student-centered educational programs that turn today's classrooms into active learning environments. By embracing technology, personalized learning, and immersive experiences delivered across multiple platforms, we design our learning solutions to be more accessible and relevant to each student. Our award-winning, high-quality instructional materials span every grade level and discipline, from evidence-based, standards-aligned core curricula and supplemental and intervention programs to state-of-the-art assessment tools and the industry's most innovative portfolio of college and career readiness solutions - all designed to meet the needs of every learner. Responsibilities: * Work closely with the product management team to ensure we're building the best products. * Ability to comprehend business requirements and be able to map them to technical data requirements. * Perform research, analysis, design and implementation and provide effective solutions for short term and long term needs * Support and migrate existing systems to new platforms * Mentor other team members and developers. * Work in a team environment and share knowledge. * Evaluate new technologies and software products to determine feasibility and desirability of incorporating their capabilities into the platform. * Contributes as a hands-on software developer. To support collaboration and engagement throughout the hiring process, candidates must be based in Boston, MA; New York, NY; Chandler, AZ; Chicago, IL; Raleigh, NC; or New Orleans, LA and available for an in-person interview. Minimum qualifications * Master's or Bachelor's degree in Computer Science, with strong fundamentals and problem solving skills. * 6+ years of experience in architecture, design, analysis, development, testing, deployment, and maintenance of highly scalable database services and components. * 4+ years experience with transactional and NOSQL platforms including Redshift, Big Query, mySQL, PostGres, Mongo and DocumentDB. * At least 2 years of experience in Senior role mentoring developers * Understanding of Object Oriented Programming / Analysis and Design concepts, Design Patterns, and Software Development Life Cycle * Experience in a continuous integration process, employing a CI server, automated unit testing and deployment * Strong experience with Git and knowledge on using Github CoPilot * Understanding of Cloud Architecture - AWS is mandatory * Design, develop, and test ELT processes per business requirements, following the development standards and best practices as well as participate in code peer reviews to ensure ELT applications and code process comply with industry best practices * Strong knowledge and experience in data modeling & design with relational and NoSQL DBs * Demonstrated expertise in performance tuning in various DB environments * Experience building and scaling distributed, highly available systems in cloud env (AWS) * Establishes database management systems, standards, guidelines and quality assurance for database deliverables, such as conceptual design, logical database, capacity planning, external data interface specification, data loading plan, data maintenance plan and security policy. Nice to haves * Knowledge on DBT core for ELT processing * Knowledge on AWS services like Bedrock, Sagemaker, Amazon Glue ABOUT SAVVAS We are proud to be recognized as a Top Workplace. Our employees are our most valuable asset, and we are committed to creating a work environment that promotes their growth, well-being, and success. We develop learning solutions that empower educators and improve student outcomes thanks to our team's passion, creativity, and dedication. TOTAL REWARDS At Savvas, compensation is only one part of our total rewards package. We invest in our employees with a rewards package that combines compensation, exceptional benefits and wellness programs in addition to opportunities for professional growth. This role may also be eligible for bonus or incentive compensation. The posted hiring range reflects our good faith estimate at the time of posting and remains subject to modification. Compensation is determined by factors such as but not limited to skills, experience, budget, and internal equity. BENEFITS Starting on Day One we are committed to the health, well-being, and development of our employees. As a Savvas employee, you are eligible to participate in benefits that put you first. Our benefits include a wide range of offerings including but not limited to the following: • Medical Coverage: Choose from three distinct medical plan options. HSA/FSA options available., • Prescription Drug Benefits: Automatically included when you enroll in any medical plan., • Dental & Vision Coverage: Available to all benefits-eligible employees., • Time to Recharge: Vacation time and 10 paid holidays., • Time to Recover: Sick time and leave programs., • Financial Wellness: Employees can start securing their financial future without any delay with a 401(k) match and immediate vesting., • Wellness Programs: We recognize the importance of emotional and mental well-being, both in our work environment and in our personal lives. We are committed to providing resources and support to promote overall well-being and a healthy work-life balance. Savvas Learning Company is an Equal Opportunity Employer. Savvas Learning complies with all applicable federal, state, and local laws regarding recruitment and hiring. Savvas prohibits discrimination against individuals based on race, color, religion, national origin, sex, age, disability, and other protected group status. We strive to create a fair and inclusive workplace where everyone feels valued and respected. ___. Savvas Learning Company is an affirmative action employer and participates in ___ Notice to California Applicants: Information collected and processed as part of your Savvas Careers profile, and any job applications you choose to submit is subject to ___.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 The Lamont-Doherty Earth Observatory (LDEO) is seeking anIntermediate Linux Systems Engineerfor a full-time career opportunity. Reporting to the Director of Research Computing and Campus Infrastructure, the Intermediate Linux Systems Engineer will manage LDEO's portfolio of Research Computing systems-designing and implementing new solutions as needs arise, while providing ongoing maintenance and operational support. This role is integral to architecting and developing solutions for LDEO's hybrid computing infrastructure, supporting both on-premises and cloud environments. The incumbent will work within the LDEO Information Technology group, supporting research computing and networking across the Palisades campus and beyond. Responsibilities • System Deployment & Administration: Develop and execute system deployment plans tailored to research needs and our core services, aligning with institutional policies., • Linux System Administration: Provide administration and support for Linux-based systems across both cloud-hosted and on-premises virtualized environments., • Hardware & Maintenance: Administer and maintain server hardware, including rackmount servers, storage arrays, and network equipment., • Software Testing & Upgrades: Test new software versions, participate in upgrades, and create documentation such as flowcharts and diagrams., • Operational Support: Perform daily user support, system operations, upgrades, and institutional audits., • Problem Resolution: Ensure timely resolution of all server and client computing/application issues., • Knowledge Development: Develop, maintain, and share knowledge of best practices for troubleshooting recurring issues., • Monitoring & Reporting: Create automated reports, respond to hardware and software alerts, and implement new monitoring processes as needed., • Documentation & Feedback: Provide ongoing documentation of configuration and installation processes, and report resource or knowledge gaps as needed., • Bachelor's degree in Computer Science or related field is required., • Experience: Minimum of 3 years of related professional experience in Linux system administration., • Technical Expertise: Experience installing, configuring, and maintaining Unix/Linux systems on bare-metal, virtualized environments, or public cloud providers., • Data Lifecycle Management processes., • Cloud service providers, particularly Amazon Web Services (AWS)., • UNIX/Linux (RHEL) systems administration., • Backup systems for physical and virtual hardware (e.g., Avamar, Veeam)., • Monitoring tools (e.g., Nagios) NAS/SAN hardware and software., • Ability to prioritize and manage multiple tasks under short deadlines., • Ability to work independently and collaboratively., • Strong attention to detail, with the ability to align IT goals with institutional objectives., • Excellent analytical, oral and written communication, and interpersonal skills., • Experience using ticketing systems (e.g., Osticket, Jira, Bugzilla, ServiceNow)., • Ability to exercise sound judgment, discretion, and tact in a professional setting. Columbia University is committed to the hiring of qualified local residents.

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us. What You'll Do • Be scrappy to find new sources of audio data and bring it into our ingestion pipeline, • Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform., • Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models., • BS/MS/PhD in Computer Science or a related field., • 5+ years of industry experience in software development., • Proficiency with bash/Python scripting in Linux environments, • Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP), • Experience with web crawlers, large-scale data processing workflows is a plus, • Ability to handle multiple tasks and adapt to changing priorities., • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description We are looking for a passionate certified Data Engineer. The successful candidate will turn data into information, information into insight and insight into business decisions. Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements. Primary skillset: Python/Pyspark & Azure, ADF, SQL, SQL Server, Data Warehousing, ETL Secondary: Databricks Nice to have: Informatica/ETL. Responsibilities • Design and develop ETL processes based on functional and non-functional requirements in python / pyspark within Azure platform, • Document component design for developers and for broader communication., • Understand and adopt an Agile (SCRUM like) software development mindset, • Follow established processes/standards, business technology architecture for development, release management and deployment process, • Execute and provide support during testing cycles and post-production deployment, engage in peer code reviews., • Elicit, analyze, interpret business and data requirements to develop complete business solutions, includes data models (entity relationship diagrams, dimensional data models), ETL and business rules, data life cycle management, governance, lineage, metadata and reporting elements., • Apply automation and innovation on new and on-going data platforms for those development projects aligned to business or organizational strategies., • Design, develop and implement reporting platforms (e.g. modeling, ETL, BI framework) and complex ETL frameworks that meet business requirements., • Deliver business or enterprise data deliverables (that adhere to enterprise frameworks) for various platforms/servers/applications/systems. Requirements • Proven working experience as a data engineer, • Bachelor degree or equivalent in Computer Science, • Skilled in Python object-oriented programming, • Skilled in AWS Compute such as EC2, Lambda, Beanstalk, or ECS, • Skilled in AWS Database products such as Neptune, RDS, Redshift, or Aurora, • Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager, • Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms, • Skilled in SQL, • Skilled in Jenkins, • Skilled in JSON, • Skilled in discovering patterns in large data sets with the use of relevant software such as Oracle Data Mining or Informatica, • Skilled in cloud technologies and cloud computing, • Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere, • Determining causes of operating errors and taking corrective action, • Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data, • Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB, • Programming including coding, debugging, and using relevant programming languages, • Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc., • Ability to frame ideas as systems and analyzing the inputs, outputs, and process, • Experience helping an organization to plan and manage change in effort to meet strategic objectives, • Adept at managing project plans, resources, and people to ensure successful project completion, • Working with people with different functional expertise respectfully and cooperatively to work toward a common goal

Job DescriptionLocation: New York, NY - hybrid Salary Range: $115,000.00 to $130,000.00 Who We Are: Obagi Cosmeceuticals is an industry leading dermo-cosmetic brand that provides transformational skin care products, with a 35+ year legacy backed by science and innovation to protect and enhance skin tone and texture. Obagi is widely recognized by US dermatologists and plastic surgeons for its clinical excellence and science-backed approach, remaining a leader in the beauty space and operates as an innovative, global, omni-channel luxury consumer products business with sales distribution to physicians, wholesale partners, retail outlets, Amazon, and direct-to-consumer (DTC) channels. On a mission to create a global, best-in-class multi-brand, multicategory portfolio, Obagi will continue to redefine the future of skincare. We are Obagi. Fearless. Together. What We Need: Obagi is seeking a strategic Global Marketing & Innovation Manager to oversee and co-manage Product Development initiatives for new and existing skincare products designed for our medical aesthetic channel. Responsible for concept development, formula development, and communication campaigns, this role will directly liaise with domestic and international teams to efficiently drive launch plans. What You’ll Do: New Product Development: • Manage all aspects of New Product Development (NPD) including but not limited to: portfolio strategy, market research, scientific insights, concept development, launch timeline execution, prototyping, product claims, legal trademark process, cost-of-goods (COGs), forecast management, pricing proposals., • Co-lead clinical testing and claims development with the Product Development team for new and existing franchises., • Partner with Creative on packaging development (new and relaunch) and ensure transparency regarding all copy/package direction, providing components, working copy, etc.Brand Development:, • Collaborate with Education & Science Comms to create relevant training content, • Partner with Creative & channel leads on go-to-market assets incl. collateral for medical and consumer-facing campaigns Market Research:, • Gather and consolidate competitive insights, • Lead ad hoc consumer research and develop appropriate action plans for the multi-year pipeline, • Attend key conferences/symposiums to gain understanding and insights of the aesthetic marketFinancial:, • Oversee global forecast as part of innovation demand planning in close collaboration with Supply Chain & Operations, • Manage COGsWhat You’ll Need:, • A bachelor’s degree from an accredited university in Marketing, Advertising, International Business, Communication, or related field, • 4-6+ years of relevant industry (beauty) related marketing experience with a focus on Global Marketing & Product Development., • Prior experience in skincare highly preferred, • Prior experience in copywriting, storytelling, and leading presentations highly preferred, • Demonstrated success operating in the global marketplace collaborating with multiple markets/channel leads, • Experience working with contract manufactures and managing ongoing relationships, • Exceptional organizational and project management skills; demonstrated ability to work under pressure to meet deadlines with a collaborative mindset, • Comfortable operating in a fast paced, ever-changing environment; someone who thrives in ambiguity and adapts quickly, with a passion for creative problem solving., • Possess an energetic, positive attitude that encourages a team and supports the growth and professional Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of job requirements, so classified. All employees may be required to perform duties outside of their normal responsibilities, from time to time, as needed. Powered by JazzHR XyM2hz4Oy1

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Data Infrastructure Engineer in our New York City office. About the Team: The mission of the data infrastructure team at Applecart is to build secure, reliable, and cost-efficient infrastructure that powers Applecart's data ecosystem. We design and operate the core data platforms that enable data engineers, analysts, and machine learning practitioners to deliver trusted insights and data products across Applecart. Here are a few examples of what we work on: • Enabling unified data governance capabilities for all Applecart's data assets, • Scaling our compute and orchestration layer. We're looking for a seasoned engineering leader who combines deep hands-on expertise with broad strategic impact. In this role, you won't just maintain our systems; you will help architect the evolution of our data backbone. You will be responsible for ensuring our data infrastructure scales ahead of the business' needs while setting the technical standard and mentoring the engineers who build alongside you. What You'll Do: • Design, build, and operate scalable data infrastructure that serves as the foundation for Applecart's services., • Own the roadmap for core data services (Apache Iceberg, EMR, Unity Catalog, Dagster, Snowflake) ensuring maximum uptime, reliability, and performance., • Collaborate with Principal Architect to design self-service platforms that empower other teams to deploy and manage their own workflows without bottlenecks., • Drive high-level initiatives in security, cost efficiency, and developer experience across the entire data organization., • Define data reliability standards through advanced observability, proactive monitoring, and automated alerting., • Set technical protocols and scale operational quality through proactive advocacy and documentation. You are an experienced software engineer who is passionate about data infrastructure and eager to deepen your expertise in this space. You take initiative to experiment with new tools and approaches, building POCs to validate ideas before committing to implementation. You possess a growth mindset, taking pride in solving complex problems from inception to delivery while elevating team standards. You prioritize solutions that are both technically sound and commercially viable, working in lockstep with Product managers to ensure data infrastructure enables business goals. Experiences and Capabilities You Bring: • 5+ years of software engineering experience, preferably time spent supporting or leading data infrastructure initiatives., • Deep understanding of data infrastructure reliability, scalability and observability principles., • A strong sense of ownership and a drive to deliver high-impact, autonomous results autonomously., • Excellent communication skills and the ability to collaborate across cross-functional teams and influence technical roadmaps., • Hands-on experience architecting Data Lakehouse architecture and managing cloud data warehouses (Snowflake, Redshift)., • Experience with orchestration tools (Airflow, Dagster, etc) and distributed processing framework (EMR, Spark, Ray, Kubernetes)., • Familiarity with Terraform or similar infrastructure as code tools to manage complex cloud environments., • Proficiency in Python, SQL and Bash, with the ability to quickly adopt new languages like Go as the stack evolves., • Deep familiarity with the full software development lifecycle, including CI/CD, version control, and rigorous code review standards., • Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience). This is a hybrid role. Work from home on Monday and Friday and in Applecart's New York City office Tuesday through Thursday. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000 - $200,000 based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The AHEAD Senior Specialty Solutions Engineer-Network, will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies. As a member of our Specialty Solutions Engineering team, you will be considered an organizational thought leader for this marketplace. Pre-sales experience is a key component of this role. You will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout a given campaign. Time management and prioritization are essential attributes to being successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. AHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a “Next Generation Network Architect.” A core tenet and base requirement for this position is deep understanding of Campus wired and wireless technologies. Understanding and mastery of other areas like Datacenter and cloud networking technologies are a plus. Outside of this core tenet, our expectation is to attract, recruit and attain resources who have a desire to focus not only on traditional on-premise solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies. Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement. Roles & Responsibilities: • Participation, Leadership and Coordination of the AHEAD virtual team for Network Infrastructure, • You will also be responsible for working with the AHEAD partner management team and directly with selected vendors to maintain vendor technical and sales relationships, • As a Network Specialist you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for Ahead clients, • Your goal as a Network Lead should be to build skills, relationships, and industry credibility across many segments to drive product, services and consulting sales, • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements, • Develops relationships with the account managers, partners and customers in support of sales team objectives and engages and leverages team specialist resources as appropriate, • Strategizes and executes technical sales calls, • Completes required pre-sales documentation (configurations, pricing, services, presentations, justifications etc.) quickly and accurately, • Qualifies sales opportunities in terms of customer technical requirements, decision making process and funding, • Presents and markets the design and value of proposed Ahead solutions and business justification to customers, prospects and Ahead management, • Participates in mentorship of entry-level team members, • Possesses strong, detailed product / technology / industry knowledge. Knowledge of job associated software and applications Base Skills:, • Network Infrastructure Experience, • Strong wireless skills (certifications highly looked upon), • Wireless principles/site survey/Ekahau knowledge), • Strong Campus/LAN skills (Cisco and other OEM vendors), • Cisco certifications are highly recommended, • Cisco Nexus Technologies, • IP Routing Protocols, • Cisco Core Datacenter Technologies, • Network Management, • Network Security (Palo Alto/Fortinet) tenants along with SASE knowledgeOther Skills:, • VMware / VMware NSX, • Arista, • Automation skillset, • F5 / NetScaler, • Amazon AWS, Azure, Cloud connectivity and network fundamentals Education & Experience:, • Bachelor’s degree in computer science, Engineering, or equivalent, • Pre Sales and Data Center experience is required, • Professional communication, presentation, analytical, and problem-solving skills., • Experience working as a technical lead in a pre-sale’s sales campaign, • Ability to work under critical conditions and influence others to achieve results, • Strong interpersonal skills with excellent presentation skills, • Must be independent, self-motivated, a self-starter and possess a good working attitude, • Able to work well within a team and partner environment, • Customer focused and results driven This role is located on the east coast...preferably in the NY Metro area. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details. Use of AI:We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at . You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Software Engineer in our New York office. About the Role: As a Senior Software Engineer, you will play a key role in building and enhancing Applecart's software platforms. Your work will span backend services, cloud infrastructure, and front-end applications, contributing to scalable, high-impact solutions. You will collaborate with a hybrid-remote team of skilled engineers to develop well-architected systems that drive business value, whether through API development, full-stack applications, or infrastructure improvements. Who You Are You are an experienced, adaptable software developer who thrives in an ambitious startup environment. You enjoy tackling complex technical challenges and are comfortable working across different areas of the stack. You are a strong collaborator, working effectively with engineers, product teams, and non-technical stakeholders. You take pride in writing clean, well-structured code and continuously seek ways to improve development practices. What You'll Do • Design, develop, and maintain well-tested, scalable software for backend services, APIs, and front-end applications, • Work closely with engineers, often through pair programming, to ensure high-quality code and system design, • Mentor junior developers, sharing best practices in coding, design, and debugging, • Collaborate with Product and UX teams to refine project requirements and enhance user experiences, • Contribute to architectural discussions and technical design decisions to drive the evolution of our systems, • 7+ years of professional software development experience across backend, full-stack, or infrastructure development, • Strong backend development skills, with expertise in multiple programming languages, • Experience building and deploying cloud-based applications, preferably on AWS, • Proficiency in infrastructure-as-code and DevOps best practices, • Strong technical leadership skills, leading by example in design, refactoring, testing, debugging, and troubleshooting, • Experience designing and implementing complex systems such as SOAs, • Strong computer science fundamentals and knowledge of development best practices (e.g., agile, clean code, test-driven development, CI/CD), • Proficiency in Python as a primary backend language, • Experience with front-end development, particularly React, • Familiarity with data engineering tools (e.g., Apache Spark) is a plus Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000 - 200,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 4 years, we've increased our revenue by 10X, grown our headcount by almost 5X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, and alums of top-tier organizations like Bain & Company, Amazon and Simpson Thacher., • Applecart raised a $100M Series C from Blackstone's tech growth fund at the end of 2025. The company's other investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, Wayne Berman, Blackstone's Head of Global Government Affairs, and Risa Heller, CEO of HELLER, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV, and The Colbert Report, and in Axios, Semafor, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Data Engineer in our New York City office. About the Role: As a Senior Engineer on the Data Products team, you will expand Applecart's data-mining capabilities to uncover deeper and more impactful connections within decision-maker networks. In this role, you'll work on ETL pipelines, APIs, and algorithms within a service-oriented architecture, helping to drive the team's technical evolution. You'll be part of a colocated, hybrid-remote group of collaborative engineers focused on delivering business value continuously. Together, you will own and enhance integrations with external APIs, large-scale batch data processing pipelines, and network-building algorithms, while contributing to the design and development of a centralized data Lakehouse architecture. As a senior team member, you'll collaborate closely with Product and Technology leadership to shape the future direction of Applecart's technology. Who You Are: You are a veteran software developer specialized in large scale data engineering. You have a long track record delivering products and collaborating with Product managers. You help define and evangelize coding best practices and enjoy coaching less experienced team members. Experiences and Capabilities You Bring: • You have 6+ years of professional software development experience, • You have strong computer science fundamentals, • You have designed and implemented scalable data processing pipelines, • You have worked with all types of storage/persistence engines, and know their applications: relational databases, document databases, key/value stores, etc…, • You have experience implementing various data warehousing architectures, including products like Snowflake or Databricks, • You are familiar with Lakehouse architecture and open file format (e.g. Apache Iceberg, Apache Hudi, Delta, etc), • You are a SQL expert, • You have experience with distributed computing and know the strengths/weaknesses of different frameworks (should include Apache Spark), • You manage AWS resources using infrastructure-as-code Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000-$200,000, based on the candidate's experience and skills relative to the requirements above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 4 years, we've increased our revenue by 10X, grown our headcount by almost 5X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, and alums of top-tier organizations like Bain & Company, Amazon and Simpson Thacher., • Applecart raised a $100M Series C from Blackstone's tech growth fund at the end of 2025. The company's other investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, Wayne Berman, Blackstone's Head of Global Government Affairs, and Risa Heller, CEO of HELLER, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV, and The Colbert Report, and in Axios, Semafor, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • On-Prem Exchange, • M365, • Cybersecurity Applications, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with router/switch implementation, • VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Remote work, • Professional Development stipend, • Health Insurance Visa sponsorship for this role is currently not available.

Job Description At Tend, we're reimagining what dentistry can be. As a Sr. Care Coordinator, you'll support the Studio Manager in running day-to-day operations while keeping our focus on delivering "Dental Done Differently." This role blends hospitality, operational excellence, and team leadership to ensure both our guests and our studio team members feel cared for every step of the way. What You'll Do • Support the Studio Manager in daily operations, including scheduling, inventory, and opening/closing routines., • Maintain a strong understanding of insurance, schedule management, and treatment planning to support studio performance., • Partner with the Studio Manager and broader teams (member experience, revenue cycle) to support a seamless guest journey., • Oversee ordering of supplies, including Amazon shipments, and manage studio inventory., • Optimize provider scheduling to balance team efficiency and guest needs., • Drive patient (member) retention through outreach and follow-ups for unscheduled treatment., • Provide warm, consistent hospitality for every guest — whether in-studio, by phone, or by email., • Collaborate with the entire clinical and non-clinical team to ensure high-quality guest and team experiences. At Tend, our values guide everything we do — how we care for our guests, how we work together, and how we grow as a team. Tend Values • Tend to Others: You create an environment where patients and teammates feel cared for, and you help the team succeed by driving meaningful results., • Be Brave Enough to Lead: You're not afraid to make decisions or take action when it's needed., • Savor the Ride: You bring positivity that keeps the team engaged and guests smiling., • Embrace Our Differences: You value and respect people from all backgrounds and perspectives., • Grow Your Team: You coach, train, and support others so they can succeed., • Stay Organized: You plan and prioritize to keep the studio running smoothly., • Ability to sit, stand, and move around the studio for extended periods while supporting front desk operations and studio needs., • Manual dexterity and proficiency with office technology, including computer systems, phones, and point-of-sale tools., • Adequate vision (with or without correction) to review schedules, financial presentations, reports, and other documentation., • Ability to bend, reach, and move throughout the studio to assist with daily operations such as tidying, organizing, and preparing the space., • Occasional lifting or movement of supplies, packages, and equipment up to 25 pounds. What We Offer We believe taking care of people starts with taking care of our own. Here's how we've got you covered at Tend: • 🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program, • 🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive., • 💰 Plan for the Future – 401(k) with company match, • 💡 Support, When You Need It – Life & AD&D insurance, EAP, legal support, and more, • 🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit benefits, • 💸 Bonus Eligible - This role includes bonus potential based on both studio performance and your individual impact. #LI-Onsite Pay Range$27—$30 USD The Tend Difference The highest standard of care, anywhere. At Tend, you'll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that's not only top-tier — it's unforgettable. With access to advanced technology and thoughtfully designed studios, you'll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering. A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what's right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors. Innovate Dentistry. Tend to Others. Grow Together. Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you're clinical or corporate, you'll be part of something meaningful — and surrounded by people who care. Tend is an Equal Opportunity Employer. We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

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