Product Manager
hace 3 días
New York
Position: Product Manager (Digital Payments) Location: NYC, NY (5 days onsite in a week) Interview: Online Overview: Product Management Role Requirements 1. Role Focus & Domain Expertise The team is hiring Product Managers for a commercial/wholesale payments environment. These roles require deep functional knowledge in: • Commercial / Wholesale Payments, • Payment rails: ACH, wires, cross border FX, banking rails, push to card, PayPal like flows, • Merchant facing experiences: portals for refunds, reversals, reports, tax statements, transaction performance analytics, • Internal operations tools: screens and workflows for operations, internal support, and tooling, • Scalable platform level payments (e.g., experience from Amazon, Walmart, Expedia, etc.), • Not looking for EMV, hardware, or terminal-focused payments backgrounds, • Limited applicability for candidates strictly from checkout optimization / top of funnel consumer payments 2. Seniority & Experience Range Preferred experience band is: • Over seniority, • Risk of dissatisfaction or attrition unless down leveled 3. Role Structure & Expectations The role is described as an integrated PM/BA hybrid, requiring candidates to be: • Hands on (not managerial), • Writing PRDs, epics, and user stories directly, • Working directly with developers (not via separate BAs), • Managing UAT cycles and supporting technical teams 4. Communication & Stakeholder Management Excellent communication is mandatory. This was repeatedly emphasized as a top level filter. Reasons: • Cross domain coordination, • Influencing without authority, • Collaboration with multiple internal and merchant facing teams, • Candidates with strong technical skills but weak communication are immediate rejects. 5. Culture & Working Style The team culture is: • Fast paced and execution oriented, • “No mediocrity”—only high performers can keep pace, • Requires proactive individuals who: ( meaning the PMs are the "business" in discussions with developers), • Don’t wait for instructions, • Drive clarity, • In office, 5 days per week (New York), • Casual dress environment (jeans, sneakers acceptable), • No traditional “banking suits” culture, • Collaborative and people first 6. Priority Workstreams The most urgent hiring focus is on the Arsenal program, specifically: • Reporting needs, • Setup flows, • Merchant-facing and internal operational tooling 7. Additional Recruiting Guidance What HR should prioritize: Strong Fits • Candidates with platform level, high scale payments experience, • PMs comfortable drafting PRDs, user stories, end to end flows, • Individuals with both product + BA skillsets, • Weak communication- meaning clear spoken English with minimal accent., • Purely EMV/hardware/terminal payment backgrounds, • Candidates seeking only strategy or oversight roles, • Individuals uncomfortable with a high pressure environment, • Those unwilling to work onsite in NYC five days a week 8. Summary Statement for recruiters • The team is building a full stack, scalable commercial payments platform and needs hands on Product Managers (4–10 years exp.) with strong communication skills, deep wholesale payments expertise, and the ability to work directly with developers in a fast-paced, in office NYC environment.