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JOB TITLE: Genesys IVR Developer JOB LOCATION: Remote, but perfer Jacksonville, FL WAGE RANGE: 60 - 68/ hour must be W2 JOB NUMBER: 20244 JOB DESCRIPTION We are seeking an experienced Genesys Development Lead to drive the architecture, development, migration, and optimization of Genesys Cloud IVR solutions. The ideal candidate will have extensive experience in Genesys Cloud administration, IVR development, API integrations, and AI-driven contact center solutions. This role will lead development efforts, mentor teams, and ensure best practices in IVR call flow engineering, outbound campaigns, and CRM integrations. Description/Responsibilities • Lead the design, development, and administration of Genesys Cloud IVR solutions. • Develop and optimize Genesys Cloud Outbound Call Flow Engineering for voice and SMS campaigns. • Integrate Genesys Cloud with CRM systems using RESTful APIs. • Design and implement AI-driven Voice Bots with Natural Language Processing (NLP). • Lead and mentor onshore and offshore development teams, ensuring best practices in Genesys Cloud administration and implementation. • Manage large-scale Genesys Cloud CX migrations, including security compliance and FedRAMP requirements where applicable. • Develop Genesys Cloud reporting solutions using Amazon EventBridge and CRM integrations. • Provide technical leadership in contact center architecture and design, ensuring optimal system performance. • Collaborate with business stakeholders and technical teams to define project requirements and implementation strategies. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Database Architect for a Full-Time position.. Job Summary: The Database Architect will lead the design, implementation, and governance of enterprise database solutions, ensuring high performance, scalability, security, and compliance with federal standards. This role requires deep expertise in modern data architecture, cloud platforms, and database optimization, along with experience supporting federal IT environments. Key Responsibilities: Design and implement enterprise-level database architectures (relational and NoSQL) Develop data models, schemas, and standards for scalable systems Lead database strategy for cloud migration and modernization initiatives Define data lifecycle management policies Database Management & Optimization Optimize database performance (query tuning, indexing, partitioning) Ensure high availability, disaster recovery, and failover strategies Implement automation for monitoring and performance tracking Conduct capacity planning and forecasting Cloud & Modern Data Platforms Architect solutions on platforms such as: Amazon Web Services (RDS, Aurora, DynamoDB) Microsoft Azure (Azure SQL, Cosmos DB) Oracle Cloud / Exadata Support hybrid and multi-cloud data architectures Security & Compliance Ensure compliance with: National Institute of Standards and Technology (NIST RMF) Federal Risk and Authorization Management Program Implement data encryption, masking, and access controls Support ATO and continuous monitoring requirements Collaboration & Leadership Work closely with application architects, DevSecOps teams, and business stakeholders Provide technical leadership and mentorship to database engineers Support proposal efforts and solution architecture design. Qualifications: Bachelor’s degree in Computer Science, IT, or related field 5–10+ years of experience in database architecture or engineering Strong expertise in: SQL Server, Oracle, PostgreSQL, MySQL NoSQL (MongoDB, DynamoDB, Cassandra) Experience with cloud-native database solutions (AWS/Azure) Deep understanding of: Data modeling (OLTP / OLAP) Performance tuning and optimization Backup, recovery, and replication strategies Preferred Skills: Master’s degree in a related field Certifications: AWS Certified Database Specialty Azure Database Administrator Associate Oracle Certified Professional (OCP) Experience with: Big Data platforms (Hadoop, Spark) Data warehousing solutions (Snowflake, Redshift) ETL/ELT tools (Informatica, Talend, Azure Data Factory Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!! Our Profile: We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture! #NAI #DICE

JOB TITLE:Sr. Developer Lead JOB LOCATION: Remote EST WAGE RANGE: 58 - 62/ hour must be W2 JOB NUMBER: REMT000167 JOB DESCRIPTION The role of the Developer, Specialist is to perform thorough analysis of end-to-end solutions of complex business functionality, provide technical solutions for complex business requirements, and implement complex business solutions. Functions as an individual contributor and works independent of supervision Capable of working independently and in teams to design and implement complex software programs and framework components Serves as technical lead on development projects Provides development strategy for a client and develops multi-year development approach on programs Coordinates and plans all of the tasks required for the software development and implementation Creates conceptual design and writes technical specifications for business requirements Evaluates new technologies for solving technical problems Guides Developer team on Proof of Concepts using new technologies and innovation Recommends technologies and solutions to enhance the user experience Prepares conceptual technical solution based on business requirements Works on application integration with third-party systems Identifies security issues and provides corrective action plan Identifies and escalates program risks and issues to leadership, and assists in developing solutions Participates in design sessions and analyzes user needs to determine technical requirements Collaborates with Business Analysis team to finalize the system design and technical solutions Develops process flows, screen designs, and storyboarding to support system design Provides the component level details and effort estimates to Development Principals and project managers for system enhancements Participates in peer reviews of detailed design and technical documentation Performs code reviews and suggests improvement areas to Developer team Prepares implementation checklists Demonstrates in-depth knowledge of development to ensure high quality Demonstrates advanced expertise and contributes to the Development practice by publishing technology points of view through the creation of white papers Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Critical Qualifications: Bachelor's degree in Computer Science or a related field +10 years of software development experience Experience with software development life cycle (SDLC) and software testing life cycle (STLC) preferred Experience in healthcare industry Experience with agile development methodologies Additional Qualifications: Understanding of SharePoint applications, Webex, Skype, etc. Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications Experience with software and database architectural techniques and high-level design using UML or similar representational modeling and design techniques Excellent understanding of Medicaid Information Technology Architecture Excellent knowledge of healthcare industry Excellent knowledge of multiple healthcare project implementations Knowledge of CMMI maturity levels Experience leading teams and successfully implementing enterprise applications Experience working on micro services and modular frameworks Experience building applications with optimum functionality, performance, scalability, and security Excellent knowledge of object-oriented programming concepts Excellent understanding of enterprise architecture and web applications Excellent implementation knowledge of healthcare systems Excellent understanding of relational database concepts Excellent understanding of non-relational database concepts Excellent Linux/Unix command knowledge Excellent understanding of version control and defect management tools (such as ClearCase, SVN, CVS, JIRA, Bugzilla, ClearQuest) Excellent understanding of client-server architecture Good experience configuring application code on-premise and cloud infrastructure (such as Amazon Web Services (AWS), Oracle Cloud, IBM cloud) Good understanding of software development methodologies (such as waterfall, hybrid agile, agile/scrum framework) Required skills for web and mobile development: Excellent understanding of various front-end languages (such as HTML, CSS, JavaScript) and frameworks (such as jQuery, AngularJS, Bootstrap) to create, modify, and maintain web application user interfaces Excellent experience in building applications using server-side languages (such as Java –J2EE, Web services, XML, ASP.NET, Python, PHP, Ruby) Excellent experience working with application frameworks (such as Struts, Spring, Hibernate, JavaServer Faces (JSF), Google Web Toolkit (GWT)) Excellent experience working with web and application servers (such as Apache, WildFly (JBoss), Tomcat, WebLogic, WebSphere) Excellent experience in designing and implementing multi-browser-compatible applications Excellent experience in implementing and understanding of responsive user interface design Experience working with single sign-on (SSO) integration for enterprise applications Good understanding of integrating applications with identity and access management (IAM) tools Extensive experience developing applications with continuous integration and build tools (such as Jenkins, GitLab, Maven, Sonar) Excellent experience in identifying security issues with tools (such as Fortify, Hailstorm) and resolving security vulnerabilities for web applications Experience in building complex system software using front-end or server-side languages stated above Experience working with relational databases (such as Oracle, SQL Server, DB2) Experience working on non-relational databases (such as NoSQL, MongoDB, Cassandra) Experience working on mobile technologies and cloud computing Required skills for database development and data modelling: Excellent understanding of various relational databases (such as Oracle, SQL Server, MySQL, DB2) and data modeling tools (such as Erwin and SQL Data Modeler) Experience in designing and architecting back-end solutions using relational databases for enterprise applications Experience implementing software systems using relational databases (such as Oracle, SQL Server, DB2) Excellent understanding and experience in building conceptual, logical, and physical data models to translate business requirements to update data models Excellent experience in understanding and enforcing data governance standards for all enterprise assets Experience in Master / Reference data management strategies working in very high-volume database environments with minimal downtime Experience in identifying opportunities for reducing data redundancy and inconsistencies in data usage and trends Good experience in implementing database security to reduce vulnerabilities Experience working on non-relational databases (such as NoSQL, MongoDB, Cassandra) Excellent experience creating database tables, views, medium to complex stored procedures, triggers, and functions Experience in fine-tuning SQL queries and improving application performance Good experience in writing technical design documentation Experience in building applications with high availability and scalability requirements Experience in providing training sessions Required skills for commercial off-the-shelf (COTS) development: Extensive experience in a COTS products (such as COGNOS, CRM, IVR, Oracle E-Business Suite, IBM DataStage, IBM Watson Analytics, Salesforce, PEGA, MuleSoft, Document Management Tools (FileNet, SharePoint), Oracle SOA, Client - EngageOne, EDIFECS - XEngine) Extensive experience in implementing end-to-end solutions using a COTS product Extensive experience in managing and reviewing the configuration tasks prepared by the team Extensive experience in providing solutions to complex problems using customizations of COTS tools Extensive experience integrating COTS solutions with large scale web applications and relational databases Experience working with single sign-on (SSO) integration for enterprise applications Good understanding of integrating applications with identity and access management (IAM) tools Excellent experience in identifying security issues with tools and resolving security vulnerabilities for web applications Extensive experience in design and implementation of COTS tools Extensive experience in both functional and technical details of COTS tools Extensive experience in overseeing implementation of any COTS products Extensive experience in escalations with third-party vendors for resolutions Extensive experience in training resources with various COTS tools Extensive experience understanding of application security and architecture Extensive experience creating both functional and technical COTS documentation Good experience configuring application code on-premise and cloud infrastructure (such as Amazon Web Services (AWS), Oracle Cloud, IBM cloud) Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Senior SQL Developer Job Number: 26-00688 Progress on your journey to success! ECLARO is currently recruiting for a Senior SQL Developer in the Fort Mills, SC area for one of our clients. ECLARO’s client is a leading provider of healthcare workforce software and solutions. If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Overview: Seeking an experienced Senior SQL Developer to join our team. The ideal consultant will have a deep understanding of SQL Server, SSIS (SQL Server Integration Services), and familiarity with rental management systems like Rental Man (WYNND). The consultant will be responsible for managing and supporting a complex SQL Server environment with 180 SQL instances and multiple SQL clusters. The Senior SQL Developer will also work on troubleshooting, triaging, and resolving issues related to SQL, APIs, and interconnected applications. Responsibilities: SQL Server Management & Optimization: Maintain and optimize 160 SQL Server instances, ensuring high performance and reliability. Manage several SQL Server clusters, ensuring they are properly configured, scalable, and high availability. Perform database performance tuning, query optimization, and index management to ensure optimal performance across all instances. Design, implement, and monitor backups, disaster recovery, and high availability solutions. ETL Development & SSIS: Develop, deploy, and maintain complex SSIS packages for ETL processes to ensure data is efficiently integrated from various sources into SQL Server databases. Troubleshoot and optimize SSIS packages to improve performance and reduce processing time. Ensure SSIS processes are executed on schedule and meet operational requirements. Troubleshooting & Support: Provide troubleshooting and root-cause analysis for performance issues, SQL errors, and system outages in SQL databases and applications. Analyze and resolve issues with interconnected applications and APIs that interact with the SQL Server databases. Work with stakeholders across teams to investigate and resolve system performance and data integrity issues. API and Interconnected Systems Management: Troubleshoot and resolve issues related to API integration with SQL databases and other internal systems. Collaborate with development teams to ensure seamless communication between SQL databases and interconnected applications. Ensure APIs are performant and are correctly integrated with the backend SQL architecture. Collaboration & Documentation: Work closely with cross-functional teams, including software development, network administration, and business analysts, to design and implement solutions. Provide mentorship and guidance to junior SQL developers, sharing best practices for development, troubleshooting, and system optimization. Maintain clear and thorough documentation of SQL server configurations, procedures, and troubleshooting steps. Rental Man (WYNNE) Integration: Db2 on the backend, SQL systems integrate with it via OPENQUERY and SSIS. Develop and maintain integrations between SQL Server and Rental Man (WYNNE), ensuring seamless data exchange and system reliability. Troubleshoot and resolve issues specific to the Rental Man system and its SQL database integrations. Required Qualifications: 5 years of experience in SQL Server development and administration, including working with SQL Server instances, clusters, and performance tuning. Hands-on experience with SSIS for building ETL processes and integration workflows. Extensive experience troubleshooting and triaging issues across SQL databases, APIs, and interconnected applications. Knowledge of Rental Man (WYNND) or similar rental management systems is highly preferred. Strong proficiency in T-SQL for querying, stored procedures, triggers, and script development. Familiarity with SQL Server Clustering and high availability solutions (Always On Availability Groups, Failover Clustering, etc.). Expertise in API integration with backend SQL databases. Strong knowledge of performance tuning, indexing strategies, and query optimization. Proficiency in PowerShell or other scripting languages for automation and administrative tasks. Experience with database security best practices (e.g., encryption, user access control). Excellent troubleshooting and problem-solving skills. Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders. Ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to delivering high-quality solutions. Preferred Skills: Certifications: Microsoft Certified: Azure Data Engineer Associate or Microsoft Certified: SQL Server Database Administrator certifications. Experience: Familiarity with cloud-based database services (e.g., Azure SQL, Amazon RDS). Pay Rate: $70 - $75 / Hour If hired, you will enjoy the following ECLARO Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Lisa Pelletier Lisa.Pelletier@eclaro.com 646-695-2949 Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Role :- Contact Center Architect Remote Job Type: C2C/W2/1099 This is Contract to Hire role so need only visa independent candidates As per the latest requirement update, we are specifically looking for candidates who are either former Amazon employees or were recently laid off from Amazon. Please prioritize and share suitable profiles accordingly. Role Summary We are seeking a hands-on, business-savvy Contact Center Architect to own the end-to-end design of our healthcare contact center on Amazon Connect, spanning member, provider, and self-service experiences. This is not a back-room engineering role. The person we are looking for is the connective tissue between the business and IT — a trusted advisor who can sit with operations, product, compliance, and member-experience leaders, understand what they are truly trying to achieve, and translate that into a resilient, secure, measurable technical architecture that the development teams can build with confidence. The ideal candidate is a genuine “jack of all trades”: equally comfortable whiteboarding a contact flow with a business sponsor, debating IAM and PHI handling with seacurity, and pairing with developers on a Lambda integration. Above all, they earn trust quickly on both sides of the house — the business believes this person understands their world, and IT believes this person understands theirs. What You Will Own Business Partnership & Discovery (the bridge role) Drive the conversation with the business — lead working sessions with operations, member/provider experience, product, and compliance stakeholders to surface goals, pain points, and the “why” behind every requirement. Bridge business and IT — translate business intent into clear technical requirements for development teams, and translate technical constraints and trade-offs back into language the business can act on. Earn and keep trust — act as the single, credible point of contact who both sides rely on; embrace the customer's perspective and represent it faithfully throughout delivery. Facilitate decisions — run design reviews, build consensus across competing priorities, and keep initiatives moving without losing either business value or technical integrity. Contact Center Architecture (Amazon Connect) Own the end-to-end architecture of the Amazon Connect contact center across member, provider, and self-service journeys. Design IVR / IVA and contact flows, routing strategies, queueing, and omnichannel (voice, chat, callback) experiences optimized for self-service and containment. Architect caller authentication and identity flows — including data-driven verification, integration with member/provider systems of record, and secure handling of PHI/PII. Design conversational self-service using Amazon Lex, Polly, and Transcribe, with a clear strategy for deflection, containment, and graceful escalation to agents. Drive modernization from legacy contact center platforms (e.g., Avaya, Genesys) where applicable. Development & Integration Oversee integration with healthcare enterprise systems — core administrative/claims platforms, member and provider data, CRM (Salesforce, ServiceNow), and third-party identity or eligibility services. Architect serverless, event-driven solutions using AWS Lambda, API Gateway, DynamoDB, S3, and Kinesis. Partner hands-on with developers — set design standards, review implementations, and unblock the team rather than throwing designs over the wall. Security, Compliance & Governance (Healthcare) Design for HIPAA and PHI/PII protection — define IAM, encryption (in transit and at rest), least-privilege access, and audit/logging controls appropriate to a regulated healthcare environment. Ensure compliance with organizational and regulatory standards; conduct design reviews and risk assessments. Operations & Optimization Establish monitoring, logging, and alerting (e.g., CloudWatch) and define the KPIs that matter — authentication rate, self-service / containment rate, average handle time, and deflection. Lead root-cause analysis and continuous improvement; turn contact center analytics into prioritized action. Apply Infrastructure as Code (CloudFormation / Terraform) and CI/CD practices for repeatable, reliable deployments. Required Experience & Skills Experience 10+ years of overall IT experience, with a track record of delivering customer-facing solutions. 4–6+ years in AWS cloud / solution architecture. 3+ years hands-on with Amazon Connect in production environments. Healthcare contact center experience is required — direct exposure to member, provider, and self-service journeys (payer, provider, PBM, or health-services setting). Demonstrated experience improving authentication, self-service, and/or containment metrics in a contact center. Technical Skills Amazon Connect ecosystem: Connect, Lex, Polly, Transcribe, Contact Lens. AWS services: Lambda, API Gateway, DynamoDB, S3, Kinesis, Redshift, Athena. IVR/IVA design, telephony, and CTI integration. Caller authentication / identity verification patterns and secure PHI/PII handling. CRM and enterprise integration (Salesforce, ServiceNow, and healthcare core systems). Infrastructure as Code (CloudFormation / Terraform), CloudWatch, and CI/CD. Communication & Leadership (critical to this role) Communication is as important as technical depth for this position. This person spends as much time in front of business stakeholders as in architecture diagrams, and will be evaluated on their ability to build trust and alignment across very different audiences. Exceptional verbal and written communication — able to explain complex technical concepts simply to non-technical stakeholders, and to capture business needs precisely for technical teams. Strong facilitation, stakeholder management, and consensus-building skills. Credibility and presence to be trusted by both business leaders and engineering teams. Analytical, problem-solving mindset with a bias toward measurable outcomes. Leadership and mentoring capability for development teams. Preferred Qualifications AWS Certified Solutions Architect (Associate or Professional). Experience with conversational AI / chatbot and virtual-agent design. Familiarity with healthcare data and interoperability standards (e.g., HIPAA, HL7/FHIR) and eligibility/benefits flows. Experience with analytics and reporting tools such as QuickSight and Contact Lens for contact center performance.

Role: Amazon Connect Engineer Job type: C2C/W2/1099 Location: Remote Job Description: AWS Full Stack Developer – Contact Center Recording Migration Position Summary We are seeking an experienced AWS Full Stack Developer to lead the migration of contact center call recording and analytics capabilities from the current Amazon Connect and Calabrio integration to a modern architecture. This role will design, develop, and implement cloud-native solutions to transition call recordings, metadata, analytics, and downstream integrations while ensuring security, compliance, and minimal disruption to contact center operations. The ideal candidate combines strong AWS application development skills with experience in contact center technologies, serverless architectures, data migration, and full-stack application development. Key Responsibilities Solution Design and Architecture Design and implement a scalable AWS architecture to migrate call recordings and analytics from Calabrio to Amazon Connect Contact Lens. Assess the existing Amazon Connect and Calabrio integration, including recording storage, metadata structures, retention policies, and reporting dependencies. Define migration strategies for historical recordings, transcripts, and associated metadata. Develop reusable Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK. Backend Development Build serverless and microservices-based applications using AWS Lambda, Amazon API Gateway, and Amazon SQS. Develop APIs and automation to extract recordings and metadata from Calabrio and load them into AWS services such as Amazon S3 and Amazon DynamoDB. Integrate with Amazon Transcribe and Contact Lens analytics where required. Front-End Development Develop dashboards and administrative tools using React, Angular, or Vue.js. Build interfaces for migration monitoring, reconciliation, and operational reporting. Data Migration and Validation Develop automated scripts to migrate historical call recordings, transcripts, and metadata. Perform data validation, reconciliation, and integrity checks. Ensure chain of custody and auditability throughout the migration process. DevOps and Automation Build and maintain CI/CD pipelines using GitHub GitHub Actions, Atlassian Jenkins, or Amazon Web Services AWS CodePipeline. Automate environment provisioning, testing, and deployment. Security and Compliance Implement encryption, access controls, and audit logging using AWS Key Management Service, AWS Identity and Access Management, and AWS CloudTrail. Ensure compliance with HIPAA, PCI, and enterprise data retention requirements. Collaboration Partner with contact center, infrastructure, security, and business stakeholders. Support testing, cutover planning, and post-production stabilization. Required Qualifications 5+ years of experience developing applications on AWS. 3+ years of experience with Amazon Connect. Experience with Amazon Connect Contact Lens and/or call recording analytics platforms. Experience integrating with Calabrio or similar workforce and recording solutions. Strong proficiency in Python, TypeScript, or Java. Front-end development experience with React or Angular. Expertise in REST APIs, serverless architecture, and event-driven design. Experience with Infrastructure as Code and CI/CD automation. Strong understanding of data migration, reconciliation, and testing methodologies. Preferred Qualifications Amazon Web Services certifications such as AWS Certified Developer – Associate or AWS Certified Solutions Architect – Professional. Experience in healthcare or regulated environments. Knowledge of contact center quality management and analytics processes. Familiarity with Amazon Athena, Amazon QuickSight, and Amazon OpenSearch Service. Top 3 Critical Skills AWS Full Stack Development – Serverless application development using Lambda, API Gateway, React/Angular, and AWS-native services. Amazon Connect and Contact Lens Expertise – Deep understanding of call recording, transcription, analytics, and contact center integrations. Data Migration and Automation – Experience migrating large volumes of recordings and metadata with validation, reconciliation, and CI/CD automation.

About our client: Our client is a New York-based communication and leadership training firm that has shaped how the world's top professionals show up in the room. Since 1982, they've coached over 800,000 executives, attorneys, and business leaders across more than 10 languages and global hubs in South America, Europe, and Asia. Their client roster spans the most demanding organizations in the world including American Express, Bank of America, Credit Suisse, MetLife, PepsiCo, Amazon, BBC, Pearson, Gallup, and the US Department of Homeland Security. About the position: This is not a traditional training role or a transactional sales job. You’ll be supported by a proven methodology, world-class intellectual property, and a collaborative team that invests deeply in your success. This position is hybrid, with at least three days in the office or at client sites, putting you at the center of the action, where ideas move faster, relationships build stronger, and your impact is visible in real time. What you will do: 1. Drive Revenue: • Generate business through your network and outreach, • Partner with Senior Learning Consultants on enterprise client opportunities, • Prospect, qualify, and close opportunities with mid-to-senior level leaders, • Draft compelling proposals and respond to RFPs, • Expand and grow existing client relationships over time, • Travel up to 25% to client locations to build business and deliver programs 2.Deliver high Impact Solutions • Design and facilitate engaging, skills-based learning experiences, • Coach executives and senior leaders one-on-one, • Lead dynamic group sessions that connect directly to real business challenges You must have: • 6+ years of corporate professional sales experience, ideally with business development or consultative sales responsibility, • A strong track record of selling services and solutions, • A strong ability to engage senior leaders and influence decisions, • Exceptional written and verbal communication skills, • A persuasive, entrepreneurial mindset, • Detail-focus, project management, and organizational skills, • A bachelor’s degree (advanced degree preferred) Compensation: • Base salary: $80-$105K (based on experience), • Quarterly bonuses: In year one, based on sales activity, sales goals and certification metrics, • Quarterly commission: Uncapped, generous, tiered commission structure tied to meeting and exceeding sales quotas, • Additional incentives: Profit sharing and potential for annual bonuses

Job Summary We are looking for an individual with extensive hands-on experience with setting up, configuring, automating, and supporting data lake and analytics services in Amazon Web Services. The Senior Technology Engineer – AWS Data Lake is involved in the full technology life cycle and is responsible for designing, coding, configuring, testing, implementing and supporting Amazon Web Services data lake and analytics services. . Senior Technology Engineers work closely with Analysts, Product Managers, and the business to understand the business requirements that drive the analysis and physical design of technical solutions in AWS data lake services. Senior Technology Engineer is responsible for creating reference architectures, best practices and procedures. Senior Technology Engineers may be assigned both implementation and support functions. Implementation involves creating new technology based solutions whereas support involves upgrades, maintenance or issue resolution to existing technology solutions. Job Responsibilities Primary Responsibilities are: • Demonstrates an understanding of concepts, best practices and functions to implement data lake and analytics services in AWS, including AWS Glue, AWS Sagemaker, AWS Redshift, S3, CloudFormation, Lambda, EC2, and EBS., • Ability to understand and implement user requirements along with troubleshooting experience of the data lake and analytics services in AWS., • Reviews of automated solutions and provide feedback to team members., • Serves as technical mentor to team members and non-technical super users., • Develops, implements, and oversees data lake’s and analytics’ infrastructure best practice policies and procedures., • Performs analysis of end user’s needs, business and technology requirements in data lake and analytics infrastructure / AWS technology areas. Translates those into technology solution capabilities., • Design, configuration, development, documentation and testing of infrastructure / AWS technology solutions to meet business or technology requirements in the data lake and analytics areas., • Evaluates existing technology solutions to determine fit for the new requirements. Recommends solution and technology alternatives. Collaborates with other stakeholders to ensure proper integration of the new technology solution(s) with the existing technology solution(s) and processes. Work is technically difficult, requiring innovative and creative solutions and frequently involves multiple platforms, software, technologies and tools including public and private cloud-related resources., • Creates technology solutions based on a disciplined process, including meeting all security requirements, QA standards, product and service operating requirements. Works with stakeholders to deliver business outcomes by executing projects through the Product Development Life Cycle (PDLC) inclusive of identifying, specifying and analyzing business requirements and processes. Managing progress throughout the design, test and implementation processes such as change management., • Documents capabilities and all changes to new or existing components and associated test activities and test results., • Performs related duties as assigned or requested Job Specific Qualifications Required: • Bachelor’s degree in Computer Science or a related field (Science, Technology, Engineering, Math (STEM) for example) plus 6 years of professional technology solution engineering in AWS with significant portion in the areas of data lake and analytics., • Demonstrated scripting skills in Python to meet extensive technical or business requirements, • Demonstrated experience creating and maintaining AWS Cloud Formation Templates, • Deep knowledge and experience with core AWS services including: EC2, EBS, S3, and Lambda, • Demonstrated experience with AWS data and analytics services including: Glue, Sagemaker, Redshift etc. etc., • Demonstrated experience developing and deploying AWS solutions following the AWS Well-Architected Framework, • Demonstrated experience taking business analytics requirements and recommending best fit solutions in AWS, • Knowledge of system monitoring tools and commands to ensure quick and efficient resolution of issues., • Exposure to cybersecurity concepts and best practices., • Demonstrated leadership capabilities through technology solution ownership and adoption, projects or other work experiences., • Demonstrated experience translating business outcomes, business requirements and technical requirements into technical designs for new technology solutions or enhancements to existing technology solutions, while following architectural standards and organizational policies, • Demonstrated experience documenting technical solutions or business and system process flow techniques using applicable methods such as engineering drawings, UML (e.g. Use Case Diagrams, Activity Diagrams, Entity Relationship Diagrams) etc., • Demonstrated ability to work independently and multi-task effectively with strong analytical ability, problem solving skills, and attention to detail, • Demonstrated effective verbal and written communication and facilitation skills; demonstrated ability to foster working relationships with the team, IT Management and stakeholder departments, • Understanding of technology architecture, technology platforms and ability to explain technical concepts to the non-technical users in the context of business requirements., • Demonstrated experience defining metrics that measure success of the technology solution in addressing business and technical requirements as well as achieving the desired outcomes. Desired: • AWS Certified Developer, AWS Certified Solutions Architect, AWS Certified DevOps Engineer, and/or AWS Certified Data Analytics certifications., • Experience with AWS Sagemaker with Jupyter Notebook, • Experience with PowerBI, • Experience with Utility, Power, Clean Energy, or related business analytic requirements

Job Description Role Summary: We are seeking a highly skilled Technical Lead to drive the design, development, and optimization of AWS-based contact center and backend solutions. This role will focus on Amazon Connect and related AWS services, serving as a hands-on leader responsible for architecture, integrations, and technical excellence across customer engagement platforms. Key Responsibilities: Architecture & Design • Define and own the technical roadmap for Amazon Connect and related systems., • Architect scalable, secure, and resilient cloud-based contact center solutions., • Lead modernization and migration from legacy telephony platforms to Amazon Connect., • Oversee and guide a scrum team of developers through project delivery. Development & Integration • Design and build IVR/contact flows, Lex bots, routing logic, and voice/chat automation., • Integrate Amazon Connect with Salesforce, ServiceNow, and other enterprise systems., • Develop event-driven applications using AWS Lambda, API Gateway, DynamoDB, EventBridge, and Kinesis., • Implement AI-powered automation using Amazon Bedrock, OpenAI, or LangChain., • Train and mentor engineers transitioning into Amazon Connect development. Operations & Support • Oversee production stability, incident response, and performance tuning., • Conduct root-cause analysis and maintain observability via dashboards and SLIs/SLOs., • Ensure system reliability and compliance with security and IAM standards. Leadership & Collaboration • Lead and mentor cross-functional teams across development, data, and infrastructure., • Partner with network/security teams to uphold QoS and compliance requirements., • Provide tools and dashboards for business and operations reporting. Required Skills & Qualifications: • 10+ years of experience in telephony, contact center, or AWS backend development., • 3+ years hands-on experience with Amazon Connect (preferred)., • Strong AWS expertise: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating Salesforce Service Cloud Voice or similar CRM systems., • Familiarity with SIP, RTP, PSTN, QoS, and packet loss mitigation., • Strong understanding of REST/GraphQL APIs, JWT, OAuth, and SAML., • Proficiency with Terraform, CloudFormation, Git, and CI/CD tools., • Excellent communication, leadership, and stakeholder management skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job DescriptionAbout the Job: Job Description and Duties: • Maintains a clean kitchen and properly washes and sorts soiled Pots, Pans, and Sheet pans. Keeps the dish area free of clutter and organized., • Sets up dish stations and sinks., • Maintains clean/dry floors throughout the shift., • Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers., • Change water in sinks every two hours, or more often as required by business levels, and properly use chemical dilutions set by EcoLab., • Assists in the timely storage of food deliveries., • Maintains trash cans throughout the shift and removes full trash cans and boxes at the end of each shift., • Maintains the dry storage area and the organization of storage shelves., • Follows the posted daily dish-cleaning duties., • Assists in food prep and any other duties set forth or requested by the chef as needed. Must Haves: • Black polo shirt., • Black work pants., • Black slip-resistant shoes that say slip-resistant on them ( you can buy them at Sketchers, the Croc store, Famous Footwear, Amazon, Target, Walmart, DSW)., • ID., • Social Security card., • Resume. Apply

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Systems Engineer in our New York City office. About the Role: You will be responsible for Level 1 and 2 Help Desk Support for Windows and Mac devices, supporting enterprise networking and Applecart office expansion. Additionally, you will assist with core systems administrations, systems automation and scripting using python. In this position, you will work with HR, Business Operations, Office Management, and Platform teams. This role will report to the Director of Information Systems and Technology. What You'll Do: • Serve as the primary point of contact for internal technical support., • Support daily Applecart office operations alongside operations teams., • Improve security and automation posture., • Partner with the IT Director for large initiatives such as MDM configuration and migration and SOC 2 readiness. Experiences and Capabilities You Bring: • 3+ years of experience in IT Systems Administrator or similar role., • Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.), • Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office), • Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE., • Enterprise networking experience (Juniper, Unify, Meraki, Cisco)., • SSO integration experience (Okta, OneLogin)., • Python scripting experience (PyCharm, VSCode, GitHub (no AI IDEs Cursor, Tailwind, Manus)) to automate repetitive tasks., • Experience supporting SOC 2 audits or similar compliance frameworks., • AWS/public cloud certification is a plus., • Strong written and verbal communication skills., • Impeccable attention to detail and superior organizational skills This is a hybrid role. Work from home on Monday and Friday and in Applecart's New York City office Tuesday through Thursday. Relocation assistance is not available for this position. Candidates must be based in or willing to relocate to the area independently. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $95,000 - $125,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Senior Central Cloud Infrastructure Engineer to serve as a principal contributor to our central cloud platform infrastructure. In this role, you will architect, scale, and maintain highly resilient environments across multiple products while driving infrastructure modernization and legacy system integrations. The ideal candidate combines deep technical mastery of modern cloud-native systems with a strong collaborative mindset to interface across engineering teams, troubleshoot complex environments, and provide technical guidance to scale the team's overall competency. What you'll do • Architect, implement, and maintain scalable, reliable, and secure cloud infrastructure environments across multiple company products, • Design and manage infrastructure modernization initiatives (CI/CD, IaC, K8s, AI, etc) and lead the complex integration of legacy or established systems into modern, cloud-native environments, • Craft comprehensive disaster recovery strategies and engineer production-grade technical solutions to safeguard system uptime, • Serve as a technical focal point for troubleshooting, system deep-dives, and resolving infrastructure bottlenecks across both Linux and Windows operating systems, • Ensure global cloud environments continuously meet and exceed stringent security guidelines and technical compliance frameworks, specifically PCI and SOC2, • Lead incident response and root-cause analysis, and champion blameless postmortems and error-budget discipline across the team, • Provide technical leadership and guidance to junior and mid-level engineers, helping to scale the infrastructure team's overall technical competencyWhat we're looking for, • Hold a BS degree in Computer Science (or a relevant technical/engineering discipline) and 5+ years of hands-on experience, or equivalent professional experience (8+ years) working in high-growth cloud environments, • Demonstrate deep production-level technical experience using AWS, Terraform, Atmos, and Python (or equivalent automation language - Bash/Go), • Demonstrate hands-on expertise with a modern observability stack (Datadog or equivalent: APM/distributed tracing, logs, metrics, RUM), including defining SLOs/SLIs and managing monitors-as-code, • Leverage production experience with service mesh and L7 proxies (Envoy/Istio) and Kubernetes ingress in high-throughput request paths, • Utilize advanced operational knowledge of Kubernetes/EKS, Helm, and overall container orchestration, • Apply strong secrets-management and rotation practices (Infisical, Vault, or AWS Secrets Manager) in a PCI/SOC2 context, • Showcase hands-on experience working with managed streaming data infrastructure via AWS MSK (Kafka) alongside various SQL and NoSQL AWS managed database solutions, including Amazon Aurora, • Maintain a strong understanding of cloud networking architecture, security protocols, and firewalls, • Exhibit expert competency managing, configuring, and troubleshooting Linux (and Windows where applicable) server environments, • Use excellent written and verbal communication skills to translate complex infrastructure concepts into clear, actionable technical documentationWhile not required, these are a plus:, • Possess previous experience working inside innovative, high-growth tech start-ups or fast-paced corporate engineering environments 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $225,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AR1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job Description Capnexus is a comprehensive services provider. Our team consists of outstanding professionals, highly experienced in designing, building, and supporting retail software. We see ourselves as a build-as-a-service provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals. Having a culture built on outcomes and delivery at the core of the business, Capnexus is providing its customers with a complete suite of services for software development, system analysis, integration, implementation, and support, as well as the option to engage a single team to perform all the services they require. Who You Are and What You'll Do: Capnexus is looking for a highly skilled Senior AWS Data/ML Engineer to lead data architecture, pipeline development, and data integrations. This is an exciting opportunity to apply advanced cloud data engineering skills on a platform that leverages generative AI to automate and modernize enterprise workflows. Responsibilities: • Participate in data discovery workshops to inventory source systems including property management platforms, marketing channels, and CRM data, and translate findings into data lake architecture requirements., • Design and implement a multi-zone enterprise data lake on Amazon S3 (raw, conformed, enriched, aggregated) with ingest, cleansing, and business layers aligned to the SOW architecture., • Build batch and streaming data ingestion pipelines using AWS Glue, Amazon Kinesis, and AWS Data Pipeline across CDP, marketing, and property management data sources., • Implement data transformation and orchestration frameworks using AWS Glue ETL and AWS Step Functions, including AWS Glue Data Catalog for metadata management and discovery., • Configure Amazon Athena for serverless SQL querying across the data lake; support QuickSight integration with curated data sets for business analytics., • Develop and deploy ML models on Amazon SageMaker for lead scoring, predictive maintenance, intelligent underwriting risk scoring, and AI-powered audience segmentation., • Integrate Amazon Bedrock foundation models to enable generative AI capabilities including customer profile enrichment, hyper-personalization, and intelligent marketing automation., • Use Kiro CLI to accelerate AI-assisted development workflows, spec-driven pipeline implementation, and automated code generation tasks., • Design and implement entity resolution pipelines using Amazon Entity Resolution to identify, deduplicate, and merge customer records into unified golden records., • Implement real-time and batch data synchronization pipelines between source systems and the Customer Data Platform (CDP)., • Support Azure data lake migration: conduct discovery, assess schemas and transformation logic, provision AWS target environments, execute migration via AWS DataSync, and perform data validation and reconciliation., • Implement data lake security using AWS Lake Formation, including row-level security and column-level encryption., • Build and maintain data models to support Customer 360 views, ML feature stores, and executive analytics dashboards., • Ensure data quality, validation, and integrity across all pipeline stages and ML model outputs; support UAT for data-dependent features., • Collaborate with Full Stack, DevOps/MLOps, and AWS engagement teams; contribute to architecture documentation, pipeline runbooks, and data governance documentation. Qualifications: • 5+ years of data engineering or ML engineering experience, with at least 2+ years in AWS cloud environments., • Strong proficiency in Python and SQL; experience with AWS data services including S3, Glue, Athena, Kinesis, and Step Functions., • Hands-on experience with Amazon SageMaker for model development, training, tuning, and endpoint deployment., • Working knowledge of Amazon Bedrock for integrating and applying foundation models in production-grade pipelines., • Experience designing and implementing multi-zone data lake architectures on Amazon S3, including lifecycle policies and Lake Formation governance., • Familiarity with Kiro CLI or comparable AI-assisted/agentic development tooling., • Experience with entity resolution, deduplication, or master data management concepts and tools., • Solid understanding of data modeling, feature engineering, data quality practices, and ML integration testing., • Experience with AWS Lambda and AWS Step Functions for serverless workflow orchestration., • Familiarity with Amazon API Gateway for exposing data services and model endpoints., • Strong analytical, problem-solving, and communication skills; comfortable working in Agile/Scrum teams alongside AWS Professional Services. Nice to Have: • Experience with Azure Data Lake, Azure Data Factory, or Azure Synapse — particularly in cloud-to-cloud migration contexts., • Familiarity with Amazon Entity Resolution for customer identity and deduplication use cases., • Experience with MLOps practices including model monitoring, drift detection, and automated retraining on SageMaker., • Experience with LLM prompt engineering, RAG architectures, or fine-tuning workflows on Amazon Bedrock., • Knowledge of Amazon QuickSight for analytics dataset preparation and embedded dashboard development., • AWS Certification (Machine Learning Specialty, Data Analytics Specialty, or Solutions Architect)., • Background in real estate, property management, marketing technology, or insurance industries. "Our Culture": At Capstone, the central principles that we all adhere to, and the glue that holds us together, are our keystones. Our four keystones are: "A Customer Obsessed, Delivery Focused, Culture" • We're driven to exceed our customers' expectations by listening, leading, solving problems, and delivering what we promise, • We aim to be the most dependable and trusted partner serving our customers. TRUST = CONSISTENCY x TIME "A Culture of Learning and Sharing" • We value "Lifetime Learners"; those who are hungry, competitive, curious, and self-motivated in their pursuit of knowledge., • Personal and professional growth depends on teamwork and continuous learning. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities., • We recognize that the thoughts, feelings, and backgrounds of others are as important as our own. Everyone has something to learn and everyone has something they can teach., • Knowledge and ability are valued. Sharing knowledge and helping others learn new capabilities is valued exponentially. "A Culture of Growth and Scalability" • Growth comes from not establishing barriers in your role. "Cross functional skill sets are valued and help us deliver to our customers in a truly agile fashion. It comes with understanding that when asked to do something new, you will need support, have questions, and make some mistakes along the way., • The most elegant solution is a simple solution. Simple doesn't mean easy. It's often more difficult to break a complex problem down into simple, scalable terms. We don't appreciate, or value, over architected solutions or superfluous coding., • Time is one of our most precious commodities. Scalability implies being respectful of this and passionate about making the most efficient use of each and every one of our team members time. "All Work is Strategic" • No matter how small a project or assignment appears, every single engagement is an opportunity for us to prove ourselves, build trust, and develop relationships that last and grow, • Every task, interaction, and commitment matters, • Big or small, we execute our plans and strategies with focus, commitment, and passion We offer: Job Type: Full-time, 1099 Benefits: • Remote work Capnexus is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive and safe environment for all employees. Experience comes in many forms, and we're dedicated to adding new perspectives to the team. We encourage you to apply even if your experience doesn't perfectly align with what we have listed. We look forward to hearing from you. No Agencies Please!

Job DescriptionCloud Systems Architect Employment Type: Full-Time, Mid-levelDepartment: Information Technology We are seeking a Cloud Systems Architect with experience with cloud infrastructure to engineer and support public, private and hybrid clouds. The ideal candidate will be proficient in a variety of cloud hosts including Amazon Web Services and Microsoft Azure at a minimum. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The candidate will be knowledgeable of the most recent updates and developments and act as an advisor to our customer in reference to the cloud management strategies to be employed to take advantage of the benefits offered by cloud computing such as being able to function without any restrictions to the workload, initiate as many workstations as necessary per time period and pay only for what they actually use. - The candidate will also work with the IT Security team to manage and maintain cloud systems security of the data and network resources. - The candidate will also be responsible for engineering on customer premise applications and systems interconnected to cloud resources. - Designs and defines system architecture for new or existing complex computer systems. - Determines systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security. - Coordinates design of subsystems and integration of total system. Identifies, analyzes, and resolves program support deficiencies. - Develops and recommends corrective actions. - May provide technical guidance for database administrators and software developers. Qualifications:- Experience with and a complete understanding of the technology required for cloud computing.- Experience with the skills to migrate applications to the cloud.- Be able to build relationships between the customers and the team members.- The ability and the knowledge to integrate services and tools to any and all areas to be used such as networks and data processing.- The ability and the knowledge to implement security information and event management to keep the customer's assets safe.- Experience with meeting or exceeding the requirements of cloud provider service-level agreements Experience with AWS and Azure.- Knowledge of a multitude of programming languages including Python, PHP, Java, Node and Ruby on Rails.- Typically a Bachelor's Degree and 6 years work experience or equivalent experience. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionRoles and Responsibilities Cloud Architecture & Technical Strategy Provide deep expertise in AWS MAP programs, migration frameworks, and modernization pathways including rehost, replatform, and refactor strategies Architect and design cloud-native solutions that optimize performance, cost, and security while ensuring alignment with clients' strategic goals and product roadmap, with strong emphasis on networking, IAM, governance, resiliency, and compliance Evaluate and recommend the most effective AWS cloud solutions and AI technologies for each project, ensuring scalability, security, and cost-efficiency Identify and mitigate potential architectural and technological risks in cloud deployments, ensuring the implementation of secure, resilient, and scalable solutions Serve as a senior technical advisor for Bedrock, GenAI, and cloud-native innovation opportunities, helping clients evaluate practical enterprise AI adoption Promote AWS best practices and standards in architecture, security, and deployment Document architectures, assessments, and recommendations in detailed, actionable reports that provide clear, business-aligned strategies for cloud adoption and AI integration Help shape Ippon’s cloud and AI go-to-market strategy by identifying repeatable offerings, accelerators, and strategic partnership opportunities Client Engagement & Solution Consulting Lead technical discovery, assessments, and solution architecture for cloud migration and modernization opportunities across AWS and Azure environments Support pre-sales engagements by translating client business needs into scalable technical strategies, solution designs, and Statements of Work Support clients in developing cloud architecture strategies centered on AWS, aligning these solutions with clients' business objectives to drive innovation, scalability, and efficiency Support clients in developing migration and modernization journeys, leveraging AWS programs like MAP, the Well-Architected Framework, or Immersion Days Collaborate with client stakeholders to understand their business challenges and objectives, ensuring that solutions are tailored to address real business needs while leveraging cutting-edge AWS services Thought Leadership & Team Development Stay ahead of industry trends in the AWS portfolio, complementary ISVs, and cloud computing, driving innovation by sharing knowledge with clients and internal teams Be a visible thought leader by authoring blogs, presenting at industry conferences, and leading internal and external knowledge-sharing initiatives Collaborate across teams to enhance and expand the organization’s cloud architecture capabilities Mentor consultants and engineers through technical leadership, architecture reviews, and best practice guidance Competencies We Are Looking For: Minimum Qualifications: 7+ years of cloud engineering, or architecture experience with emphasis on migrations, modernization, and enterprise cloud strategy 5+ years of consulting experience with the ability to translate technical solutions into business value for diverse stakeholders 5+ years of expertise in AWS (required) with AWS MAP, landing zones, security, networking, and Infrastructure as Code (Terraform/Ansible) 5+ years of team leadership experience, including mentoring and coaching, leading solution design, and leading delivery of complex cloud projects Excellent communication skills, with the ability to explain complex cloud and AI solutions to both technical and non-technical audiences Proven ability to manage multiple priorities and shift focus seamlessly across tasks and projects Ability to travel occasionally for client meetings or industry events AWS Solutions Architect Professional or equivalent advanced certification preferred or expected Demonstrated experience supporting technical pre-sales, solution shaping, and enterprise consulting engagements Experience with Amazon Bedrock, GenAI architecture patterns, or enterprise AI/ML modernization initiatives Deep knowledge of cloud security, IAM, governance, resiliency, and compliance frameworks Strong scripting and automation experience (Python, Bash, or similar) Preferred Qualifications: Bachelor’s degree in Computer Science, Cloud Engineering, or a related field preferred Experience in AI-driven cloud solutions and applying AI/ML technologies to enhance cloud architectures Proven expertise in AWS services and partner programs Experience with AWS data pipeline/ETL tools and integration with Snowflake Consulting experience in regulated industries such as Financial Services, Healthcare, or Public Sector What we offer: • Great salary and benefits - Health (HDHP & PPO Plans), dental, and vision insurance, HSA, EAP, as well as a 401k with company match, • Work/life balance - Ippon offers generous PTO, parental leave and medical leaves, and flexible schedules, • A fun, creative, and healthy work environment, focused on teamwork, knowledge-sharing, and exceptional delivery, • Opportunities to expand your portfolio and work with different companies and industries, • Career growth, up-skilling, cross training and leadership opportunities

Job Description Position: Senior CIAM Architect, Ping Identity Location: New York, NY Type: Full Time Company Overview: Incedo is a US-based consulting, data science and technology services firm with over 4000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science& healthcare industries. Role Overview: We are seeking a highly experienced Senior CIAM Architect with deep expertise in Ping Identity technologies to lead the design, engineering, integration, and support of enterprise-scale customer identity and access management platforms. This role requires strong hands-on experience across federation, authentication, directory services, security, PKI, infrastructure, and automation, with the ability to drive architecture decisions and resolve complex production issues in high-scale environments. Mandatory Experience • 15+ years in IAM/CIAM domain, • 8+ years working with Ping Identity products, • Strong hands-on experience with:, • PingFederate, • PingDirectory, • PingAccess, • PingOne, • Experience supporting enterprise-scale customer authentication platforms (10M+ users preferred) With Banking customer would be an added advantage. Key Responsibilities • Lead the architecture, design, implementation, and support of enterprise CIAM solutions using Ping Identity products., • Own end-to-end solution design for customer authentication, federation, authorization, and directory integration use cases., • Design scalable and secure authentication platforms capable of supporting large user populations and high transaction volumes., • Implement and optimize SSO, MFA, OAuth, OIDC, and federation flows for enterprise and customer-facing applications., • Drive integration with downstream applications, identity providers, APIs, directories, and security infrastructure., • ·Lead production issue resolution for complex authentication, federation, token, certificate, and directory-related problems., • Collaborate with infrastructure, network, security, application, and DevOps teams to ensure resilient and secure identity services., • Define engineering standards, deployment patterns, operational runbooks, and best practices for CIAM platform support., • Provide technical leadership to engineering teams, review solution designs, and mentor junior team members., • Support modernization initiatives including cloud adoption, automation, and observability for identity platforms. Technical Skills Federation & Authentication • SAML 2.0, • OAuth 2.0, • OpenID Connect (OIDC), • JWT/JWS/JWE PingFederate Expertise • End-to-end PingFederate administration, • SSO Integration, • Token exchange, • Authentication Policies, • Selectors and Adapters, • OAuth/OIDC troubleshooting, • Federation onboarding PingDirectory Expertise Cloud Skills • Amazon Web Services (AWS) Infrastructure • Linux administration, • Networking fundamentals, • DNS, • Load balancers, • Reverse proxies, • Firewall concepts Security & PKI Expertise (Very Important) Candidate must have hands-on experience with: • SSL/TLS certificate installation, • Certificate renewal process, • Keystore management, • Truststore management, • JKS/PKCS12 handling, • CSR generation, • Root and Intermediate CA chains, • Mutual TLS (mTLS) DevOps & Automation • CI/CD pipelines, • Git, • Jenkins, • Terraform, • Monitoring and observability Troubleshooting Capability Candidate should be able to independently troubleshoot: • Federation failures, • OAuth failures, • Token validation issues, • LDAP connectivity issues, • Replication failures, • Certificate chain issues, • Load balancer routing issues, • Authentication latency problems, • Production incidents Required Qualifications • 15+ years of experience in Identity and Access Management (IAM) / Customer Identity and Access Management (CIAM)., • 8+ years of strong hands-on experience with Ping Identity product suite, especially PingFederate, PingDirectory, PingAccess, and PingOne., • Proven experience designing and supporting enterprise-scale customer authentication platforms; experience with 10M+ user environments is strongly preferred., • Strong expertise in authentication and federation standards including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and JWT technologies., • Deep hands-on expertise in PingFederate administration, SSO integrations, token exchange, authentication policies, selectors, adapters, and OAuth/OIDC troubleshooting., • Experience with PingDirectory administration, LDAP integrations, directory operations, replication, performance tuning, and troubleshooting., • Good understanding of PingAccess for application access control, policy enforcement, and secure application integration., • Strong hands-on experience with SSL/TLS certificates, certificate renewals, keystore and truststore management, JKS/PKCS12 handling, CSR generation, CA chains, and mutual TLS., • Solid knowledge of Linux administration, networking fundamentals, DNS, load balancers, reverse proxies, and firewall concepts., • Experience working in cloud environments, preferably AWS., • Hands-on exposure to CI/CD pipelines, Git, Jenkins, Terraform, and monitoring or observability tooling., • Strong troubleshooting skills across federation, OAuth, token validation, LDAP connectivity, directory replication, certificate chain issues, latency, routing, and production incidents. Preferred Qualifications • Ping Identity certifications such as Ping Identity Certified Professional., • AWS certifications such as AWS Solutions Architect., • Experience in highly regulated, large-scale, or customer-facing enterprise environments., • Exposure to architecture governance, engineering leadership, and cross-functional stakeholder management. Key Competencies • Strong ownership and leadership in driving critical identity platform initiatives., • Ability to translate business and security requirements into robust CIAM architecture and engineering solutions., • Excellent analytical and problem-solving skills for high-severity production incidents., • Strong verbal and written communication skills with the ability to work across technical and business stakeholders., • Ability to operate effectively in fast-paced, high-availability production environments. Preferred Certifications • Ping Identity Certified Professional, • AWS Solutions Architect

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle these workflows—scheduling, billing, prescription refills, and follow-ups—so healthcare teams can focus on actual patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $10M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special Real traction, early-stage impact: Dozens of paying customers, rapidly growing revenue, and the chance to shape core systems at an inflection point. Mission-critical problem: Healthcare communication failures affect millions daily—your work directly improves patient access and outcomes. Elite technical context: Work closely with founders who deeply understand both healthcare operations and advanced AI systems, enabling fast decisions and real ownership. What You’ll Own Lead the deployment, performance, and reliability of AI agents operating in live, high-stakes healthcare environments. Architect and scale full-stack systems integrating with EHRs, legacy healthcare platforms, and real-time voice infrastructure. Drive technical strategy for customer-facing solutions, collaborating with product and engineering to translate client needs into scalable architecture. Mentor engineers and set standards for code quality, testing, security, and HIPAA-compliant development. Shape product roadmap by identifying systemic challenges in customer workflows and proposing high-leverage technical solutions. Interesting Technical Challenges Generative AI at Scale: Design and operate production systems using LLMs with rigorous safety, alignment, and real-time monitoring at enterprise scale. Real-time voice infrastructure: Build ultra-low-latency systems supporting thousands of concurrent calls with 99.99% uptime. Fragmented healthcare systems: Design resilient abstraction layers across modern APIs and legacy platforms while maintaining security and compliance. Highly Personalized Experiences: Develop adaptive AI that retains patient context across sessions, personalizes tone and flow, and delivers conversations indistinguishable from human care. What We’re Looking For 5+ years of experience designing, building, and scaling production systems in high-reliability environments. Strong full-stack expertise with Node.js, TypeScript, React, and PostgreSQL, plus solid system design instincts. High ownership and agency—you thrive in ambiguity and take responsibility for outcomes. Proven ability to mentor engineers, lead cross-functional efforts, and communicate technical trade-offs clearly. You’ll be a great fit if you enjoy owning complex systems end-to-end, solving hard problems under real-world constraints, and working closely with customers and teammates to deliver mission-critical software. Interview Process We move quickly and communicate clearly at every stage: Intro Chat (30 min, Virtual): Background, role context, and leadership philosophy. Technical Deep Dive (1 hr, Virtual): System design and architecture with the CTO and a senior engineer. Onsite Team Day (Half Day, NYC): Collaborate on real problems, present a past project, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $225K

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptioneDiscovery Program ManagerEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities: - Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes; - Contractor shall insure that daily time entry is recorded by all contract staff; - Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units; - Contractor shall mentor and assist new team members to perform daily tasks; - Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff; - Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients;- Contractor shall initiate process improvement initiatives; - Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders; - Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract; - Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives; - Contractor shall assist in managing the Legal Clerical mailbox and tasks; - Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables; - Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications; - Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures; - Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups; - Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project; - Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes; - Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022; - Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure; - Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories; - Contractor shall oversee and monitor Discovery’s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture; - Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables; - Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership; - Contractor shall formulate and enforce work standards; assign contractor schedules; - Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences; - Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables; - Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future- Contractor shall plan, organize, direct and support all activities identified in the contract; - Contractor shall ensure conformance with RFQ schedules and costs; - Contractor shall monitor employee performance and productivity; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall review work discrepancies; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall be responsible for the overall RFQ performance and quality assurance; - Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any; - Contractor shall ensure that program/project schedule, performance and deliverables are met; - Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government’s needs under this RFQ; - Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall assist in all project management task performance; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall resolve problems, issues or conflicts, as required; - Contractor shall prioritize tasks and assignments to Contractor work force based on Government’s direction and best practices; Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Phone: +1 (888) 680-5916Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview We're continuing to build out our NYC engineering team and are looking for exceptional builders who are resourceful, deeply technical, and thrive in high-ownership environments. As an early member of the team, you'll play a key role in shaping the core of our platform and contributing to a team that will scale to 20+ engineers over the next 18 months. You'll build and orchestrate AI agents, explore new UX paradigms, and work on some of the hardest problems in applied AI with meaningful ownership across the stack. Responsibilities | What you will own... Primary responsibilities of this role: • Own 0→1 and 1→N features across the stack, from design docs to building high-throughput data pipelines and scalable FastAPI services., • Architect and own the core agent orchestration engine, designing complex, multi‑agent LLM workflows (routing, tool‑use, memory, evaluation) with deterministic fallbacks, guardrails, and auditable actions required by enterprise users., • Build AI‑native, human‑in‑the‑loop UIs. Craft React/Next.js interfaces that let users collaborate safely with agents, with transparency and explainability by design., • Develop the "factory for the factory". Build our experimentation platform: CI/CD for prompts and agents, offline/online evals, drift detection, safety layers, and rollout controls., • Ship fast, safely. You'll instrument everything for reliability, write concise design docs, add robust tests, and build dashboards and alerts for features you launch., • Partner cross‑functionally with Product, AI, Design, CS; talk to customers and SMEs, and turn ambiguous problems into shipped product., • Obsess over performance, optimizing for latency across the system: caching, model selection, distillation, batching, vector search, and infrastructure efficiency (GPU/CPU)., • Operate what you build. This includes on‑call ownership, leading incident response, and driving learning through blameless postmortems., • Level-up the team around you. Mentor and collaborate with other engineers to help make the entire team better.This role is for you if..., • You're a 0 → 1 builder who thrives in ambiguity and has shipped products from scratch at a startup or in a hyper-growth phase. You've seen both - early-stage hustle and later-stage scale and know how to build for it., • You're a systems thinker with deep technical chops: you design clear architectures and write clean, tested Python and TypeScript., • You think like an owner: you spot problems, propose solutions, and build them without waiting for perfect specs. Your impact is measured in business outcomes., • You use AI as leverage. Tools like Cursor, Copilot, or Claude Code are integral to your workflow, helping you ship faster while maintaining a high standard for correctness., • You believe speed and quality aren't opposites and can articulate the tradeoffs you make., • You communicate crisply. You share your ideas effectively and thrive in tight feedback loops with product, design, and customers., • You've got grit: hard problems energize you, context switching doesn't scare you, and you're comfortable deleting code.Our Stack, • Frontend: React, Next.js, • Backend: Python, FastAPI, • Data/ML: MongoDB, S3, Redis; Pinecone, • Infra: AWS, Docker, Kubernetes; CI/CD with GitHub Actions., • Messaging: SQS; event‑driven pipelines.Required Skills & Experiences The successful candidate will be a high-ownership, product-minded engineer who combines strong full-stack fundamentals with experience building AI-native systems, capable of turning ambiguous problems into scalable, reliable features that drive real business impact. Required: • Experience with LLM/agent systems, evals, and prompt tooling; RAG, embeddings, vector dbs., • Deep knowledge of event‑driven systems, streaming, and workflow engines., • Expertise in observability (OpenTelemetry/Prometheus/Datadog), feature flagging, or A/B platforms., • Background in enterprise security and compliance (SOC 2, GDPR), • Bias to action: short specs, small PRs, daily deploys., • In-person collaboration: we're building the NYC hub together; whiteboards > long threads., • High ownership: you'll touch product, talk to customers, and influence the roadmap.Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $250,000 - $300,000. Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through)., • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it.Pay Range$250,000—$300,000 USD Knit Privacy Policy here. CCPA disclosure here.

Job Description Senior CIAM Architect (15+ Years) We are seeking a highly experienced Senior CIAM Architect with deep expertise in Ping Identity technologies to lead the design, engineering, integration, and support of enterprise-scale customer identity and access management platforms. This role requires strong hands-on experience across federation, authentication, directory services, security, PKI, infrastructure, and automation, with the ability to drive architecture decisions and resolve complex production issues in high-scale environments. Role Summary Mandatory Experience • 15+ years in IAM/CIAM domain, • 8+ years working with Ping Identity products, • Strong hands-on experience with:, • PingFederate, • PingDirectory, • PingAccess, • PingOne, • Experience supporting enterprise-scale customer authentication platforms (10M+ users preferred) With Banking customer would be an added advantage. Key Responsibilities • · Lead the architecture, design, implementation, and support of enterprise CIAM solutions using Ping Identity products., • · Own end-to-end solution design for customer authentication, federation, authorization, and directory integration use cases., • · Design scalable and secure authentication platforms capable of supporting large user populations and high transaction volumes., • · Implement and optimize SSO, MFA, OAuth, OIDC, and federation flows for enterprise and customer-facing applications., • · Drive integration with downstream applications, identity providers, APIs, directories, and security infrastructure., • · Lead production issue resolution for complex authentication, federation, token, certificate, and directory-related problems., • · Collaborate with infrastructure, network, security, application, and DevOps teams to ensure resilient and secure identity services., • · Define engineering standards, deployment patterns, operational runbooks, and best practices for CIAM platform support., • · Provide technical leadership to engineering teams, review solution designs, and mentor junior team members., • · Support modernization initiatives including cloud adoption, automation, and observability for identity platforms. Technical Skills Federation & Authentication • SAML 2.0, • OAuth 2.0, • OpenID Connect (OIDC), • JWT/JWS/JWE PingFederate Expertise • End-to-end PingFederate administration, • SSO Integration, • Token exchange, • Authentication Policies, • Selectors and Adapters, • OAuth/OIDC troubleshooting, • Federation onboarding PingDirectory Expertise Cloud Skills • Amazon Web Services (AWS) Infrastructure • Linux administration, • Networking fundamentals, • DNS, • Load balancers, • Reverse proxies, • Firewall concepts Security & PKI Expertise (Very Important) Candidate must have hands-on experience with: • SSL/TLS certificate installation, • Certificate renewal process, • Keystore management, • Truststore management, • JKS/PKCS12 handling, • CSR generation, • Root and Intermediate CA chains, • Mutual TLS (mTLS) DevOps & Automation • CI/CD pipelines, • Git, • Jenkins, • Terraform, • Monitoring and observability Troubleshooting Capability Candidate should be able to independently troubleshoot: • Federation failures, • OAuth failures, • Token validation issues, • LDAP connectivity issues, • Replication failures, • Certificate chain issues, • Load balancer routing issues, • Authentication latency problems, • Production incidents Required Qualifications • · 15+ years of experience in Identity and Access Management (IAM) / Customer Identity and Access Management (CIAM)., • · 8+ years of strong hands-on experience with Ping Identity product suite, especially PingFederate, PingDirectory, PingAccess, and PingOne., • · Proven experience designing and supporting enterprise-scale customer authentication platforms; experience with 10M+ user environments is strongly preferred., • · Strong expertise in authentication and federation standards including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and JWT technologies., • · Deep hands-on expertise in PingFederate administration, SSO integrations, token exchange, authentication policies, selectors, adapters, and OAuth/OIDC troubleshooting., • · Experience with PingDirectory administration, LDAP integrations, directory operations, replication, performance tuning, and troubleshooting., • · Good understanding of PingAccess for application access control, policy enforcement, and secure application integration., • · Strong hands-on experience with SSL/TLS certificates, certificate renewals, keystore and truststore management, JKS/PKCS12 handling, CSR generation, CA chains, and mutual TLS., • · Solid knowledge of Linux administration, networking fundamentals, DNS, load balancers, reverse proxies, and firewall concepts., • · Experience working in cloud environments, preferably AWS., • · Hands-on exposure to CI/CD pipelines, Git, Jenkins, Terraform, and monitoring or observability tooling., • · Strong troubleshooting skills across federation, OAuth, token validation, LDAP connectivity, directory replication, certificate chain issues, latency, routing, and production incidents. Preferred Qualifications • · Ping Identity certifications such as Ping Identity Certified Professional., • · AWS certifications such as AWS Solutions Architect., • · Experience in highly regulated, large-scale, or customer-facing enterprise environments., • · Exposure to architecture governance, engineering leadership, and cross-functional stakeholder management. Key Competencies • · Strong ownership and leadership in driving critical identity platform initiatives., • · Ability to translate business and security requirements into robust CIAM architecture and engineering solutions., • · Excellent analytical and problem-solving skills for high-severity production incidents., • · Strong verbal and written communication skills with the ability to work across technical and business stakeholders., • · Ability to operate effectively in fast-paced, high-availability production environments. Preferred Certifications • Ping Identity Certified Professional, • AWS Solutions Architect

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Senior Engineer, Infrastructure in our New York office. About the Role: As a Senior Engineer, you will focus on providing engineering teams with user-centric, reliable platforms that enable teams to safely operate their software with minimal overhead. Along with engineering and maintaining reliability, performance, and agility across multiple engineering platforms and technologies, you will also be a part of a support organization dedicated to delivering a frictionless development experience to Engineering teams. Your work will span cloud infrastructure, observability, infrastructure-as-code, application deployment strategy, and security. You will join a hybrid-remote team of skilled and collaborative software engineers dedicated to the continuous delivery of business value. What You'll Do • Design and build networking and application infrastructure that provide high levels of scalability, reliability, and performance, while balancing security, maintainability, and operational excellence, • Partner with product and application teams to provide guidance and best practices around scalability, reliability, and performance of our productions networking, infrastructure, and software, • Craft solid and clearly explained designs, playbooks, and documentation, for consumption by teammates and the larger engineering organization, • Improve operational efficiency through automation and deployment or development of new tools, • Be proactive in performance & availability monitoring; provide remediations for systemic issues, • Ingest requirements, scope work, produce estimates and help define deliverables with project timelines, • Work as a team on escalations, resolving critical issues that impact our high SLA production systems Experiences and Capabilities You Bring: • You have 5+ years of professional software development experience, • You have mastered development for the cloud, leveraging a variety of AWS and Data Engineering services (e.g. Databricks, Snowflake), • You excel at infrastructure-as-code, • You understand computer networking concepts, • You have practical knowledge of security, data privacy and permission management, • You have experience with monitoring tools, including logging and alerting, • You are adept at troubleshooting and know incident response best practices, • You value strong DevOps and are continually improving the developer experience and CICD, • You are a natural collaborator, always keen to help your team members, • You are an excellent technical communicator This is a hybrid role. Work from home on Monday and Friday and in Applecart's New York City office Tuesday through Thursday. Relocation assistance is not available for this position. Candidates must be based in or willing to relocate to the area independently. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $160,000 - 200,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 4 years, we've increased our revenue by 10X, grown our headcount by almost 5X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, and alums of top-tier organizations like Bain & Company, Amazon and Simpson Thacher., • Applecart raised a $100M Series C from Blackstone's tech growth fund at the end of 2025. The company's other investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, Wayne Berman, Blackstone's Head of Global Government Affairs, and Risa Heller, CEO of HELLER, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV, and The Colbert Report, and in Axios, Semafor, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers This is a full-time role, working 40 hours per week, based in-person with our team and patients in our Elmsford, New York office location. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. We are always interested in meeting highly qualified engineers for future opportunities as our business grows. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • On-Prem Exchange, • M365, • Cybersecurity Applications, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with router/switch implementation, • VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers, • RMM Experience Requirements Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • At least five years of proven experience as a Senior Systems Engineer, with a track record of successfully delivering complex IT projects. Technical Skills: • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Cloud-based computing: Experience with cloud platforms. Benefits • Remote work, • Professional Development stipend, • Health Insurance, • Dental/Vision Plan In compliance with the state and city salary transparency requirements, the potential salary for this position is from $90,000 to $110,000 which represents a range commensurate with experience. Visa sponsorship for this role is currently not available.

Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. The Position Our Full Stack Software Engineers must have a strong technical background in Azure, development, and operations processes, as our firm implements an aggressive and exciting cloud strategy. This role will facilitate and develop streamlined applications and processes and work collaboratively with cross-functional teams of data engineers, DevOps engineers, product and project managers, business analysts, cybersecurity architects, and infrastructure architects. This individual must thrive in a fast-paced environment and be self-motivated with a passion for problem-solving and innovation. Our IT department is project-focused, undergoing a complete digital business transformation for the firm. This position will drive new possibilities and opportunities for teams to learn cutting edge technologies while ensuring current systems are supported at their best. Key Responsibilities • Design, develop, test, and maintain full stack web applications and APIs., • Build responsive, user-friendly front-end interfaces using modern frameworks and UI libraries., • Develop scalable back-end services, microservices, and integrations., • Collaborate with cross-functional teams to gather requirements and translate business needs into technical solutions., • Participate in system architecture, technical design, and code reviews., • Implement secure coding practices and contribute to a robust Secure Software Development Lifecycle (SSDLC)., • Develop and maintain CI/CD pipelines and support DevOps best practices., • Optimize application performance, scalability, reliability, and maintainability., • Troubleshoot production issues and provide ongoing application support., • Create and maintain technical documentation, including system designs, deployment and release procedures., • Stay current with emerging technologies, frameworks, and industry best practices., • Deploying product updates, identifying production issues, and implementing integrations aligned with extensive project requirements., • Co-developing and managing DevOps methodologies within the lifecycle of software or applications using automation tool best practices., • Read, analyze, adapt, and integrate security measures and ensure updates do not create new vulnerabilities., • Ability to communicate technical requirements that meet business needs and plan and prioritize projects. Qualifications • 3+ years of experience in full stack software development., • Strong experience with front-end technologies such as:, • JavaScript / TypeScript, • HTML5 / CSS3, • React, Angular, or Vue.js, • Strong experience with back-end development using technologies such as:, • Node.js, .NET, Java, or Python, • RESTful APIs and microservices, • Experience with relational and/or NoSQL databases such as SQL Server, PostgreSQL, MongoDB, or Cosmos DB., • Experience working with cloud platforms such as Microsoft Azure or Amazon Web Services, • Familiarity with Git-based source control and CI/CD tools., • Understanding of application security, authentication, authorization, and secure coding practices., • Experience working in Agile/Scrum development environments., • Strong analytical, problem-solving, and communication skills., • 3+ years of experience with Azure DevOps (Repos, Pipelines, Test Plans, and Artifacts), • 3+ years of experience with Infrastructure as Code (Terraform, Bicep, etc), • 2+ years of experience with Atlassian product suite, i.e. Jira, Jira SM, and Confluence, • Ability to read, analyze, and adapt code with a security/risk mindset, • Deep knowledge of Microsoft Azure, from common features to data security solutions, • Ability to work with scenarios, cloud architecture, and concepts, • Experience with shift left code security practices (Snyk, etc.) a big plus, • Experience with code quality tools (Sonar, etc.) a big plus Preferred Qualifications • Experience with containerization and orchestration technologies such as Docker and Kubernetes., • Knowledge of DevOps, DevSecOps, and Infrastructure as Code practices., • Experience building enterprise-scale or cloud-native applications., • Familiarity with automated testing frameworks and test-driven development (TDD)., • Experience with monitoring, observability, and logging platforms., • Certifications related to cloud platforms or software development are a plus. Education • Bachelor of science degree (or equivalent) in Computer Science, Engineering, or relevant field (or equivalent experience). Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $110,000—$140,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here.#ZR

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle these workflows—scheduling, billing, prescription refills, and follow-ups—so healthcare teams can focus on actual patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $10M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special Real traction, early-stage impact: Dozens of paying customers, rapidly growing revenue, and the opportunity to own foundational backend systems at a critical inflection point. Mission-critical problem: Healthcare communication failures affect millions daily—your work directly powers systems patients and providers rely on. Elite technical context: Work closely with founders who deeply understand both healthcare operations and large-scale AI systems, enabling fast decisions and real ownership. What You’ll Own Core backend systems: Design, build, and own the services, data models, and business logic powering Clarion’s AI agents and healthcare workflows. Workflow orchestration: Build infrastructure for multi-step, asynchronous workflows—including agentic AI workflows with conditional logic, retries, and graceful failure handling. Healthcare integrations: Own high-stakes integrations with EHRs and legacy healthcare platforms via APIs and RPA. Platform foundations: Create internal abstractions and tooling that allow the team to deploy and customize AI assistants for new customers quickly and reliably. Security and compliance: Implement and maintain backend authentication, authorization, and HIPAA-compliant architecture required for enterprise healthcare. Interesting Technical Challenges Generative AI at Scale: Design and operate production systems using LLMs with real-time monitoring, safety controls, and enterprise reliability. Agentic workflows: Architect backend systems that coordinate AI agents across complex healthcare workflows with strong guarantees. Enterprise reliability: Build systems supporting thousands of concurrent patient interactions with high uptime and fast incident detection. Fragmented healthcare systems: Design resilient abstractions across modern APIs and legacy EHRs while maintaining security and compliance. What We’re Looking For 5+ years of experience designing, building, and scaling backend systems in high-reliability production environments. Strong backend expertise across APIs, relational databases, async workflows, and distributed systems. High ownership and agency—you thrive in ambiguity and take responsibility for system outcomes. Ability to communicate clearly, collaborate cross-functionally, and surface risks early. Bonus: experience with security, auth, or regulated environments (HIPAA familiarity is a plus). You’ll be a great fit if you enjoy owning critical backend systems end-to-end, solving complex problems under real-world constraints, and building infrastructure that directly impacts patient care. Interview Process We move quickly and communicate clearly at every stage: Intro Chat (30 min, Virtual): Background, role context, and mutual fit. Technical Deep Dive (1 hr, Virtual): Backend systems and architecture with the CTO and a senior engineer. Onsite Team Day (Half Day, NYC): Collaborate on real problems, present a past project, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $225K

Job DescriptionWhat We Do Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure. Role at a Glance We are building the Product Security team to build and scale application security at Gecko. As a Product Security Engineer you will play a key role in shaping how security works across our product as we grow. This is a hands on role. You will work directly with engineers to make secure software the default. We need someone who can automate workflows, and reduce manual security work. If you enjoy building systems from the ground up, solving practical problems, and partnering closely with product and engineering teams, this role is for you. What you will do Build and improve application security across our product and cloud systems. You will work closely with engineers to make secure software the default, without slowing teams down. Add security checks into CI and CD pipelines so issues are caught early. Improve existing tools and reduce noise so engineers can focus on what matters. Review code and infrastructure to find and fix security risks. Help teams use secure patterns that are easy to repeat. Automate security tasks that are currently manual. Build guardrails that scale as the company grows. Partner with platform teams to strengthen cloud security in AWS or Google Cloud and prevent common mistakes. Support security controls needed for SOC 2, ISO, and similar standards as we continue to grow. Technologies We Use Python, JavaScript, React Amazon Web Services and Google Cloud GitHub, GitLab, Jenkins Containers and infrastructure as code About you Required Skills 5+ years of experience in application security, product security, or DevSecOps Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or relevant experience Strong understanding of cloud security in AWS, Azure, or Google Cloud Experience writing and reviewing code in languages such as Python, Javascript, Java, or Go Experience integrating security into CI and CD workflows Ability to work closely with engineers in a fast moving startup environment Practical mindset focused on managing risk without blocking progress Strong English written and verbal communication skills. Able to explain security risks and solutions clearly to both technical and non-technical teams Willingness and ability to travel approximately four to six times per year Preferred Skills Experience building or maturing application security practices in early stage companies Experience working in regulated or defense related environments Experience related to robotics is a plus Security certifications such as OSCP, CSSLP, or similar Who We Are At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health, ongoing professional development, family planning assistance, and flexible paid time off. Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact. Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you. Compensation Range: $175K - $210K

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The AHEAD Senior Specialty Solutions Engineer-Network, will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies. As a member of our Specialty Solutions Engineering team, you will be considered an organizational thought leader for this marketplace. Pre-sales experience is a key component of this role. You will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout a given campaign. Time management and prioritization are essential attributes to being successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. AHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a “Next Generation Network Architect.” A core tenet and base requirement for this position is deep understanding of Campus wired and wireless technologies. Understanding and mastery of other areas like Datacenter and cloud networking technologies are a plus. Outside of this core tenet, our expectation is to attract, recruit and attain resources who have a desire to focus not only on traditional on-premise solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies. Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement. Roles & Responsibilities: • Participation, Leadership and Coordination of the AHEAD virtual team for Network Infrastructure, • You will also be responsible for working with the AHEAD partner management team and directly with selected vendors to maintain vendor technical and sales relationships, • As a Network Specialist you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for Ahead clients, • Your goal as a Network Lead should be to build skills, relationships, and industry credibility across many segments to drive product, services and consulting sales, • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements, • Develops relationships with the account managers, partners and customers in support of sales team objectives and engages and leverages team specialist resources as appropriate, • Strategizes and executes technical sales calls, • Completes required pre-sales documentation (configurations, pricing, services, presentations, justifications etc.) quickly and accurately, • Qualifies sales opportunities in terms of customer technical requirements, decision making process and funding, • Presents and markets the design and value of proposed Ahead solutions and business justification to customers, prospects and Ahead management, • Participates in mentorship of entry-level team members, • Possesses strong, detailed product / technology / industry knowledge. Knowledge of job associated software and applications Base Skills:, • Network Infrastructure Experience, • Strong wireless skills (certifications highly looked upon), • Wireless principles/site survey/Ekahau knowledge), • Strong Campus/LAN skills (Cisco and other OEM vendors), • Cisco certifications are highly recommended, • Cisco Nexus Technologies, • IP Routing Protocols, • Cisco Core Datacenter Technologies, • Network Management, • Network Security (Palo Alto/Fortinet) tenants along with SASE knowledgeOther Skills:, • VMware / VMware NSX, • Arista, • Automation skillset, • F5 / NetScaler, • Amazon AWS, Azure, Cloud connectivity and network fundamentals Education & Experience:, • Bachelor’s degree in computer science, Engineering, or equivalent, • Pre Sales and Data Center experience is required, • Professional communication, presentation, analytical, and problem-solving skills., • Experience working as a technical lead in a pre-sale’s sales campaign, • Ability to work under critical conditions and influence others to achieve results, • Strong interpersonal skills with excellent presentation skills, • Must be independent, self-motivated, a self-starter and possess a good working attitude, • Able to work well within a team and partner environment, • Customer focused and results driven This role is located on the east coast...preferably in the NY Metro area. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. Use of AI:We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce. If you are passionate about working on business problems that can be solved using structured and unstructured data on a large scale, Tiger Analytics would like to talk to you. We are seeking an experienced and dynamic Solution Architect in Data Engineering to play a key role in designing and implementing robust data solutions that help in solving the client's complex business problem. Responsibilities • Manage large-scale data analytics client engagements in a global delivery model, • Work with business executives to understand business requirements and constraints for the success of the program., • Present solutions to technology and business audiences highlighting the robustness of the solution and how it could help generate business value., • Ideating problem solutions leveraging modern trends in data and analytics solutions and related pattern, • Hold discussions on high-level architecture, platforms, and tools fitments for data and analytics solutions, • Steer discussions in strategizing and implementing digital and cloud solutions., • Collaborating with business / IT stakeholders and product managers to ideate software Requirements • 12+ years of experience in Big Data, data warehouse, data analytics projects, and/or any Information Management related projects, • Prior experience building large-scale enterprise data architectures using commercial and/or open-source Data Analytics technologies, • Design and develop scalable Databricks-based architectures to process and analyze large-scale life sciences data., • Lead end-to-end data platform architecture, including ETL/ELT pipelines, data lakes, data warehouses, and data governance frameworks., • Implement Databricks on AWS, ensuring security, scalability, and performance., • Utilize Delta Lake, Unity Catalog, MLflow, and Databricks SQL for advanced analytics., • Integrate Snowflake, Redshift, Synapse, and other cloud-native data platforms where required., • Ability to produce client-ready solution architecture, business-understandable presentations and good communication skills to lead and run workshops, • Strong knowledge of data manipulation languages such as Spark, Scala, Impala, Hive SQL, Apache Nifi and Kafka necessary to build and maintain complex queries, streaming, and real-time data pipelines, • Data modeling and architecting skills including strong foundation in data warehousing concepts and experience with data warehouse solutions, such as Amazon Redshift, Google BigQuery, or Snowflake, • Deep understanding of Life Sciences to deliver domain-specific solutions that address industry challenges. Benefits Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview We're continuing to build out our NYC engineering team and are looking for exceptional builders who are resourceful, deeply technical, and thrive in high-ownership environments. As an early member of the team, you'll play a key role in shaping the core of our platform and contributing to a team that will scale to 20+ engineers over the next 18 months. You'll build and orchestrate AI agents, explore new UX paradigms, and work on some of the hardest problems in applied AI with meaningful ownership across the stack. Responsibilities | What you will own... Primary responsibilities of this role: • Own 0→1 and 1→N features across the stack, from design docs to building high-throughput data pipelines and scalable FastAPI services., • Architect and own the core agent orchestration engine, designing complex, multi‑agent LLM workflows (routing, tool‑use, memory, evaluation) with deterministic fallbacks, guardrails, and auditable actions required by enterprise users., • Build AI‑native, human‑in‑the‑loop UIs. Craft React/Next.js interfaces that let users collaborate safely with agents, with transparency and explainability by design., • Develop the "factory for the factory". Build our experimentation platform: CI/CD for prompts and agents, offline/online evals, drift detection, safety layers, and rollout controls., • Ship fast, safely. You'll instrument everything for reliability, write concise design docs, add robust tests, and build dashboards and alerts for features you launch., • Partner cross‑functionally with Product, AI, Design, CS; talk to customers and SMEs, and turn ambiguous problems into shipped product., • Obsess over performance, optimizing for latency across the system: caching, model selection, distillation, batching, vector search, and infrastructure efficiency (GPU/CPU)., • Operate what you build. This includes on‑call ownership, leading incident response, and driving learning through blameless postmortems.This role is for you if..., • You're a 0 → 1 builder who thrives in ambiguity and has shipped products from scratch at a startup or in a hyper-growth phase. You've seen both - early-stage hustle and later-stage scale and know how to build for it., • You're a systems thinker with deep technical chops: you design clear architectures and write clean, tested Python and TypeScript., • You think like an owner: you spot problems, propose solutions, and build them without waiting for perfect specs. Your impact is measured in business outcomes., • You use AI as leverage. Tools like Cursor, Copilot, or Claude Code are integral to your workflow, helping you ship faster while maintaining a high standard for correctness., • You believe speed and quality aren't opposites and can articulate the tradeoffs you make., • You communicate crisply. You share your ideas effectively and thrive in tight feedback loops with product, design, and customers., • You've got grit: hard problems energize you, context switching doesn't scare you, and you're comfortable deleting code.Our Stack, • Frontend: React, Next.js, • Backend: Python, FastAPI, • Data/ML: MongoDB, S3, Redis; Pinecone, • Infra: AWS, Docker, Kubernetes; CI/CD with GitHub Actions., • Messaging: SQS; event‑driven pipelines.Required Skills & Experiences The successful candidate will be a high-ownership, product-minded engineer who combines strong full-stack fundamentals with experience building AI-native systems, capable of turning ambiguous problems into scalable, reliable features that drive real business impact. Required: • Experience with LLM/agent systems, evals, and prompt tooling; RAG, embeddings, vector dbs., • Deep knowledge of event‑driven systems, streaming, and workflow engines., • Expertise in observability (OpenTelemetry/Prometheus/Datadog), feature flagging, or A/B platforms., • Background in enterprise security and compliance (SOC 2, GDPR), • Bias to action: short specs, small PRs, daily deploys., • In-person collaboration: we're building the NYC hub together; whiteboards > long threads., • High ownership: you'll touch product, talk to customers, and influence the roadmap.Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $200,000 - $275,000. Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through)., • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it.Pay Range$200,000—$275,000 USD Knit Privacy Policy here. CCPA disclosure here.

Job Description This is a contract to hire opportunity The Cloud Security Analyst will support the organization’s cloud security program by helping design, implement, and operate security controls across multi-tenant cloud-based infrastructure and applications. This role will contribute to architecture decisions, security tooling integration, and the development of security standards that support the organization’s long-term cloud strategy Responsibilities: • Design, implement, and maintain secure cloud foundations and landing zones with transferable governance across cloud providers, primarily in AWS & Azure. Support cloud migration projects from on-premises environments., • Design and develop cloud security strategy, standards and requirements alongside security best practices., • Deploy and manage cloud security technologies such as CASB, cloud security posture management (CSPM), and other cloud-native security controls to improve visibility and enforce security policies across cloud environments, • Govern cloud identity and access management (IAM) including role-based access controls, service accounts, privileged access management, and integration with enterprise identity providers, • Work closely with application teams, infrastructure engineers, and solution architects to design, build, and operate secure, scalable cloud platforms. Provide technical guidance throughout cloud adoption and modernization efforts., • Work with both internal and external auditors to ensure compliance with all relevant regulations including, but not limited to, SOX and PCI, • Securely guide Saas solutions to meet security and business requirements, ensuring compliance with cloud security, identity management, encryption, and responsible AI guidelines, • Evaluating new cloud services, platform capabilities, and AI infrastructure tooling for adoption, • Provide Tier 3 support for cloud-related security incidents, partnering with Security Operations to investigate suspicious activity, validate detections, and remediate security issues within cloud platforms Must Have: • Preferred certifications include Security+ or relevant security-AWS certifications., • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience., • Typically has 4 to 6 years of combined IT and security work experience with a broad range of exposure to systems analysis, application development, database design and administration; 2 to 4 years of experience with information security., • Must be familiar with general security controls and incident management., • History of ensuring compliance with both SOX and PCI., • Articulate and maintain a solid understanding of various technology capabilities present in Amazon Web Services (AWS), Microsoft Azure, or other similar providers., • Knowledge of "AWS" Platform preferably 2+ years AWS/Kubernetes experience or container-based technology, • Strong hands-on experience with AWS services (EC2, S3, IAM, VPC, Lambda, etc.), • Familiarity with monitoring tools (CloudWatch, Prometheus, Grafana)., • Hands-on knowledge of an Infrastructure-as-Code and associated technologies (e.g., repos, pipelines, Terraform, etc.) Nice to have: • Self-starter with ability to multitask and strive in a fast-paced, high volume environment, • Ability to think analytically and approach matters in a solution-oriented manner, • High-level of written and verbal communication skills, • Strong organizational skills with excellent attention to detail

Job Description Job Title: AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions. · Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality. · Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk. · Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms. · Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3). · Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation. · Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools. · Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring. · Troubleshoot issues, optimize integrations, and deliver continuous improvements. Required Qualifications · 5–8 years of software development experience, including 2+ years in Amazon Connect development. · Strong Node.js development skills (backend services, APIs, integrations). · Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting. · Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow). · Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent). · Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations. · Solid understanding of IAM security, role-based access, and compliance requirements. · Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch. Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API). · Background in contact center technologies such as Avaya, Genesys, or Twilio

Job DescriptionBenefits: • 401(k) Software Engineer (Java/Full-Stack) Location: Fort Lee, NJ (Hybrid - 3 days/week in-office) Interview Mode: In person Interview Core Responsibilities • Create, develop, and sustain high-performance applications utilizing Core Java, Spring, and Spring Boot., • Construct and deploy scalable services within AWS environments while implementing effective data queries through GraphQL., • Employ JOLT for JSON-to-JSON transformations and XSLT for XML processing to guarantee smooth data integration across various systems., • Leverage Python for automation, scripting, or additional service development as required., • Collaborate closely with cross-functional teams to convert business requirements into technical specifications. Technical Qualifications • Demonstrated expert-level proficiency in Core Java and the Spring Framework, including Spring Boot, Spring MVC, and Spring Security., • Established experience with GraphQL and Amazon Web Services (AWS)., • A robust understanding of data mapping and transformation tools, particularly JOLT and XSLT., • A strong command of Python for backend logic or automation tasks. Requirements • At least 12 years of professional experience in software development., • Outstanding verbal and written communication abilities; capable of articulating intricate technical concepts to stakeholders without a technical background.

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle workflows like scheduling, billing, prescription refills, and follow-ups so healthcare teams can focus on patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $10M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special High-impact ownership: You’ll own meaningful features and systems used daily in real healthcare environments. Strong signal, early traction: Dozens of paying customers and growing revenue, with room to shape core product decisions. Learn from experienced builders: Work closely with founders and senior engineers operating at the intersection of healthcare, AI, and real-time systems. What You’ll Work On Build and operate production full-stack features powering AI-driven healthcare communication. Integrate with EHRs, legacy healthcare systems, and real-time voice infrastructure. Collaborate closely with product, design, and senior engineers to turn customer needs into shipped software. Debug and improve reliability, performance, and scalability across live systems. Contribute to technical discussions, code reviews, and evolving engineering best practices. Interesting Technical Challenges AI-powered workflows: Support and extend LLM-driven systems used in real-time healthcare interactions. Real-time systems: Work on low-latency services that process live voice and patient data. Healthcare integrations: Build resilient abstractions across fragmented, regulated systems while maintaining security and compliance. What We’re Looking For 3–5 years of experience building and shipping production software. Strong full-stack experience with Node.js, TypeScript, React, and PostgreSQL. Comfort working in ambiguous environments and learning quickly. A strong sense of ownership—you care about quality, reliability, and real-world impact. Clear communication and a collaborative mindset. You’ll be a great fit if you enjoy shipping real software, learning from experienced teammates, and growing your technical judgment while working on meaningful problems. Interview Process We move quickly and communicate clearly at every stage: Intro Chat (20–30 min, Virtual): Background, role context, and mutual fit. Technical Interview (1 hr, Virtual): Practical system design and coding discussion with an engineer. Onsite Team Day (Half Day, NYC): Collaborate on real problems, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $200K

Job Description As a Data & AI Engineer, you’ll build and deploy modern data pipelines and generative AI solutions on AWS — from scalable ETL/ELT workflows and cloud data platforms to production-grade RAG systems and AI agents. One engagement you may be designing and optimizing data pipelines using Glue, Lambda, and Redshift, the next you’re building GenAI applications powered by Bedrock, Claude, and vector databases to enable intelligent search and automation. You’ll work directly with clients to deliver end-to-end data and AI solutions that are secure, scalable, and production-ready. What You’ll Do: • Implementing data pipelines using AWS services such as Glue, Lambda, Step Functions, and EMR, • Creating and maintaining data extraction, transformation, and loading processes, • Configuring and optimizing AWS database services including RDS, Aurora, Redshift, and DynamoDB, • Implementing data lakes using S3 and related AWS services, • Designing and building production-ready Generative AI applications using Amazon Bedrock and foundation models such as Anthropic Claude, • Building and optimizing RAG (Retrieval-Augmented Generation) pipelines with vector databases, • Developing AI agents and multi-agent orchestration systems using frameworks like LangChain or LlamaIndex, • Writing and testing SQL queries and stored procedures, • Documenting technical solutions and providing knowledge transfer to customers, • Supporting the implementation of data governance and security controls, • Troubleshooting and resolving issues with data pipelines and AI services, • Participating in code reviews and implementing feedback, • Assisting with proof-of-concept implementations for customer engagements Required Skills: • 5+ years of software engineering experience with at least 2+ years focused on AI/ML, data engineering, or cloud-native development, • 2+ years of hands-on AWS experience with production deployments, • 1+ years of direct Generative AI experience (LLMs, embeddings, RAG, agents), • Proven track record delivering production AI applications from concept to deployment, • Strong understanding of software engineering best practices (version control, testing, code review, documentation), • Experience working in agile/scrum environments with distributed teams, • Excellent problem-solving skills and ability to work independently with minimal supervision, • Strong written and verbal communication skills for client-facing interactions Preferred: • Technical familiarity with AWS data and AI/ML services and modern data engineering practices, • Hands-on experience with ETL/ELT processes and data transformation, • Exposure to Generative AI concepts including LLMs, embeddings, RAG, and agent frameworks, • Ability to write and optimize SQL queries across various database platforms, • Knowledge of data modeling concepts and best practices, • Strong analytical and problem-solving skills, • Eagerness to learn new technologies and keep up with cloud and AI innovations, • Excellent communication skills with the ability to explain technical concepts clearly, • Attention to detail and commitment to solution quality, • Collaborative mindset with strong teamwork capabilities, • Experience or interest in automation and infrastructure as codeThe salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate’s professional experience, key skills, and education/training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43 empowers communities and their governments with technology that improves safety and quality of life. We build modern, resilient software that first responders and public safety agencies depend on in their most critical moments. We are looking for an experienced Senior Software Engineer – Universal Search to help shape the future of 3rd party search and data integration at Mark43. In this role, you'll build and scale the systems behind our universal search platform that powers fast, accurate, and secure access to critical data across our RMS, CAD, and analytics products. You'll work on distributed systems, real-time data indexing, and modern search technologies to support life-saving decision making for our public safety users. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. What You'll Do If you were on our team last week, you might have: • Led end-to-end system design for a new universal search experience across RMS, CAD, and other core components, collaborating with Product and cross-functional engineering teams to ensure a scalable, secure, and user-friendly solution that spans domains., • Extended platform configurability and connectivity to tap new search data sources using AI-powered coding tools to accelerate development while maintaining high standards for code quality., • Reviewed pull requests for enhancements to our authorization layer and index mappings in configurations, providing detailed architectural and performance-focused feedback to improve clarity, maintainability, and system resilience., • Acted as release manager, coordinating deployment logistics, validating release readiness, and ensuring smooth, downtime-free updates to production through clear cross-team communication., • Owned the end-to-end delivery of a feature supporting permission-aware global search filtering, aligning closely with Product, Infrastructure, and Design from technical feasibility through post-release monitoring., • Mentored junior engineers, pair-programmed through complex debugging sessions, and coached teammates on prioritizing technical debt while delivering roadmap commitments., • Participated in the on-call rotation, triaged and resolved a spike in failed search queries, and led a structured Root Cause Analysis (RCA) to drive follow-up improvements in system observability and alerting. What You'll Need We're looking for a senior backend engineer with at least 4+ years of professional experience who can take ownership, lead initiatives, and operate with autonomy in a distributed systems environment. Must-Haves: • Proficiency in Java or TypeScript/JavaScript with strong backend development experience., • Experience integrating and working with third-party systems to support search functionality across domains., • Familiarity with event-driven architectures using Amazon SNS, Amazon SQS, or Kinesis., • Strong experience with AWS services such as Lambda, API Gateway, Step Functions, S3, ECS/EKS, DynamoDB, Aurora/RDS, IAM, and CloudWatch., • Prior experience using AI engines to increase development velocity and deliver results, • Solid understanding of indexing strategies, document schema design, and query optimization., • Comfort working with CI/CD workflows and Infrastructure-as-Code (IaC) tools in a serverless-first, microservices-based architecture., • Excellent written and verbal communication skills. Nice to Have: • Prior experience working on multi-tenant platforms or large-scale search products., • Familiarity with public safety or regulated domains., • Knowledge of security best practices around data access and query auditing. People Who Thrive on Our Team Also Tend to Be: • Mission-driven – You care deeply about building technology that improves lives and strengthens communities, • Curious and humble – You ask questions before making assumptions and actively seek feedback, • Team-oriented – You value cross-functional collaboration as a key to shipping great software, • Growth-minded – You look for ways to improve every day, even if the path isn't always clear, • Calm under uncertainty – You're comfortable navigating ambiguity and solving problems without a roadmap Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.

Job Description Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools on which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for an experienced Lead Software Engineer - Universal Search to lead the next phase of our 3rd party search and data integration platform at Mark43. In this role, you will own some of the most complex and impactful technical initiatives within the Universal Search domain, building and scaling the systems that power fast, accurate, secure access to critical data across our RMS, CAD, and analytics products. You will drive architecture across service boundaries, shape platform direction with cross-functional partners, and raise the technical bar for distributed systems, real-time indexing, authorization-aware retrieval, and search reliability in support of life-saving decision making for public safety users. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. What You'll Do If you were on our team last week, you might have: • Led the technical design and execution of a major expansion of the universal search platform across RMS, CAD, analytics, and adjacent product surfaces, aligning multiple teams on architecture, sequencing, and long-term scalability., • Defined extensibility patterns and integration approaches for onboarding new internal and third-party data sources, balancing speed of delivery with maintainability, security, and operational excellence., • Reviewed and elevated designs and pull requests across authorization, index mappings, query paths, and service contracts, giving clear, high-leverage feedback that improved performance, resilience, and developer productivity., • Coordinated a complex release across multiple services and stakeholders, proactively managing risks, dependencies, and rollout strategy to deliver safely with minimal customer impact., • Owned the end-to-end delivery of a permission-aware global search capability, driving decisions from discovery and technical design through implementation, launch, observability, and iterative improvement., • Mentored engineers across the team, coached teammates through ambiguous technical decisions, and actively raised the quality bar on system design, testing strategy, and maintainable code., • Participated in on-call and support escalation, diagnosed a spike in failed search queries, led Root Cause Analysis (RCA), and drove follow-up improvements to instrumentation, alerting, support readiness, and operational playbooks. What You'll Need We are looking for a senior technical leader with 8+ years of professional software engineering experience who can independently lead large, ambiguous initiatives, influence technical decisions beyond their immediate team, and operate with a high degree of ownership in a distributed systems environment. Must-Haves: • Proficiency in Java with deep backend engineering experience, along with full-stack skills in React and TypeScript, and a proven track record of writing production-ready, well-tested, maintainable code., • Experience designing and integrating with third-party and internal systems to support search and data access across multiple product domains., • Experience with event-driven architectures using tools such as Amazon SNS, Amazon SQS, or Kinesis, including designing for resilience, observability, and iterative evolution., • Strong experience with AWS services such as Lambda, API Gateway, Step Functions, S3, ECS/EKS, DynamoDB, Aurora/RDS, IAM, and CloudWatch., • Demonstrated ability to use modern engineering tools, including AI-assisted development workflows where appropriate, to improve delivery velocity while preserving quality, security, and maintainability., • Strong understanding of indexing strategies, document and schema design, query optimization, and search relevance tradeoffs at scale., • Comfort leading delivery in CI/CD and Infrastructure-as-Code environments within a serverless-first, microservices-based architecture., • Excellent written and verbal communication skills, with the ability to influence technical and non-technical stakeholders across a division., • Demonstrated strength in system design: architectures services and APIs for scale, iterative delivery, and lower long-term cost of change., • Track record of leading large projects involving multiple engineers, proactively identifying dependencies, managing ambiguity, and delivering high-quality outcomes., • Ability to drive testing strategy, observability, and operational readiness across multiple areas of the product., • Proven mentorship and technical leadership; recognized as a go-to engineer for complex debugging, design reviews, and raising engineering standards. Nice to Have: • Experience owning platform or product capabilities that span multiple teams, tenants, or domains., • Familiarity with public safety, regulated domains, or other mission-critical software environments., • Knowledge of security best practices around authorization, data access, auditability, and query governance. People Who Thrive in This Role Also Tend to Be: • Mission-driven - You care deeply about building technology that improves lives and strengthens communities., • Curious and humble - You seek out different perspectives, ask thoughtful questions, and influence through credibility rather than title., • Team-oriented - You collaborate effectively across engineering, product, design, infrastructure, and support to deliver durable outcomes., • Growth-minded - You invest in your own development and actively help level up the engineers around you., • Calm under uncertainty - You can make sound decisions, manage risk, and keep execution moving even when requirements or conditions are evolving. Location Candidates must be located in the United States Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.

Job DescriptionSenior Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Phone: +1 (888) 680-5916Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDiscovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Phone: +1 (888) 680-5916Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. We are seeking a Senior Cloud Infrastructure Engineer with deep VDI expertise to play a key role in designing, optimizing, and securing the underlying infrastructure that powers our organization's cloud environments. As we continue to transform, consolidate, and evolve our cloud environments, this role will be instrumental in architecting scalable, secure, automated, and resilient infrastructure, ensuring seamless workload migration, and integrating new cloud environments into our ecosystem. With a focus on core cloud infrastructure, including networking, VDI, identity and access management, security, storage, compute, and cross-cloud integrations, you will collaborate closely with peers in infrastructure, security, and other areas of the platform engineering team to ensure our cloud environment adheres to best practices, governance frameworks, and automation-first principles. What You Will Do: • Using Infrastructure as Code tools and mindset, automate the deployment of the environments we provide to our application teams and business units to maximize portability, in a way that is as Simple, Secure, and Scalable as possible, • With an emphasis on networking, directly support platform engineering partners and application development teams in troubleshooting, provisioning and maintaining various enterprise infrastructure services, • Deploy, maintain, and optimize network infrastructure in Azure, AWS, & GCP, • Configure and manage virtual networks and subnets, including IP addressing, routing, firewall rules, and load balancing, • Through IPAM, maintain a network topology that provides for integration testing among development teams while remaining flexible enough to unify additional environments as merger and acquisition requires, • Design, deploy, maintain, evolve, and optimize VDI platforms and their underlying network, compute, and storage dependencies, • Solution and implement Direct Connect, Express Route, and VPN technologies to establish secure, reliable and resilient connections, • Work closely with Security and Compliance to ensure security framework adherence (SOC2, Hi-Trust, FEDRAMP etc.), • Be a force multiplier for the development teams, enabling them to focus on delivering business value as quickly and efficiently as possible, • Drive transformation and standardization of our foundational infrastructure services as the environment evolves and the business grows, including optimizing processes, developing policies, and leveraging automation to enable self-service infrastructure for our engineering partners What You Bring: • 8+ years of experience with infrastructure management, or platform engineering experience, • Experience in automation, networking, and general IT infrastructure, • In-depth knowledge of cloud computing and network technologies, • The drive to bring clarity to vague situations, a desire to constantly expand your skills, and the ability to work closely with a team solving complex problems, • End-to-End familiarity with VDI infrastructure, including a strong understanding of the networking, identity, storage, and compute dependencies that underpin a successful VDI deployment, • Communication skills and the ability to describe complex problems to non-technical staff, • Competency with the following technologies:, • Compute technologies: Azure VMs, EC2, VMware vSphere, • Network security:, • Azure - VNets, NSG, AGW, • AWS - VPC,TGW, Peering, SG, ALB, NLB, • NextGen FW, VPN, • Storage: Azure Files & Blob, Amazon S3, AWS FSXn, • Automation: Ansible Automation Platform, Terraform, Github, • Core: Windows & Linux, DNS / IPAM, Active Directory, • Observability: DataDog, CloudWatch, Azure Log Analytics, Aria, • IAM: Azure Roles, AWS IAM, • Curiosity, passion, adaptability, and flexibility needed to navigate a growing enterprise What Makes You Stand Out: • Group Policy, AAD / Entra, PowerShell, CIFS & NFS storage protocol, Palo Alto, F5, • Deep knowledge of cloud services, containerization, and/or Kubernetes, • Aria Operations, ControlUp, • Experience migrating, connecting, and securing disparate environments, • VDI platform management experience, • Experience driving technical initiatives end-to-end We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$165,000—$200,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description As a Senior DevOps Engineer, you will be a critical member of our infrastructure team based in New York, providing earlier-hours coverage and support for our cloud-based platform as we scale into a multi-shard environment. You will work closely with software engineers to deploy code at scale, drive SRE practices, and lead infrastructure reliability, observability, and security initiatives. This is a high-visibility, highly independent role that requires strong ownership. You will be instrumental in expanding our logging, monitoring, and observability tooling, and will also play a key part in setting up our Google Cloud Platform (GCP) infrastructure as we expand our AI capabilities. This role requires 3 days in-office (Tuesday, Wednesday, Thursday). What you'll Do • Provide infrastructure support and on-call coverage from New York, ensuring east-coast availability during early business hours., • Manage and scale our multi-shard AWS environment, maintaining high availability, performance, and security., • Own SRE responsibilities: incident response, reliability engineering, and improving system uptime and resilience., • Build and expand logging, monitoring, alerting, and observability tooling across our cloud infrastructure., • Work with engineering teams to ensure new features are deployed quickly, safely, and easily., • Spearhead network security and compliance initiatives, implementing fine-grained access controls., • Lead the setup and configuration of GCP infrastructure, including permissions, IAM, and AI platform services (Gemini Enterprise Agent Platform / Vertex AI)., • Design and implement automation and configuration management to streamline deployment processes. Who you are • A self-starter comfortable working independently in a remote/New York setting, with strong ownership of your domain., • Passionate about automation, observability, and building reliable, scalable systems., • Experienced with SRE practices — you think about reliability, error budgets, and scalability proactively., • A clear communicator who works well across engineering teams and time zones., • Excited by multi-shard architectures and the infrastructure challenges that come with them. Qualifications • B.S. in Computer Science or equivalent experience., • 8+ years of DevOps/SRE experience in a production environment., • Deep experience deploying and managing infrastructure on Amazon Web Services (EC2, S3, RDS, EKS, Opensearch and related services)., • Strong understanding of networking fundamentals, Linux systems administration, and modern web architectures (HTTP, REST)., • Proficiency in shell scripting and at least one scripting language (Python, Ruby, etc.)., • Hands-on experience building and maintaining logging, monitoring, alerting, and observability systems. Nice to haves • Experience with Google Cloud Platform (GCP) — particularly IAM, networking, and managed services., • Familiarity with Gemini Enterprise Agent Platform or Vertex AI infrastructure setup., • Experience scaling infrastructure to support AI/ML workloads., • Database administration experience (PostgreSQL, MySQL, or similar)., • Experience with automation and configuration management tools such as Ansible, Chef, or Puppet., • Experience with multi-shard or multi-tenant SaaS architectures. The Perks & Culture: • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary range: $170,000–$188,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer., • Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes. About Dealpath Dealpath is the world's largest and most trusted AI-powered operating system for real estate investing. To date, the platform has powered more than $10 trillion in transactions, partnering with hundreds of firms, including leading global institutions such as Blackstone, Nuveen, LaSalle, CBRE IM, MetLife, Newmark, Oxford Properties, New York Life, UBS, Manulife, DWS, and Principal. By bringing together the only private exchange for institutional real estate listings, investment data, and intelligent execution workflows into a single platform, Dealpath enables firms to capture more opportunities, make faster decisions, execute efficiently, and deliver superior returns. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture — we'd love to meet you!

Description Are you excited about building software solutions around large, complex Machine Learning (ML) and Artificial Intelligence (AI) systems? Want to help the largest global enterprises derive business value through the adoption and automation of Generative AI (GenAI)? Excited by using massive amounts of disparate data to develop AI/ML models? Eager to learn to apply AI/ML to a diverse array of enterprise use? Thrilled to be a key part of Amazon, who has been investing in Machine Learning for decades - pioneering and shaping the world's AI technology? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled ML Engineer to join our team as a Delivery Consultant at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI/ML and GenAI solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the ML project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Implementing end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, deployment and monitoring 2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads 3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable 4. Collaborating with cross-functional teams (Applied Science, DevOps, Data Engineering, Cloud Infrastructure, Applications) to prepare, analyze, and operationalize data and AI/ML models 5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures 6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts 7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies This is a customer-facing role with potential travel to customer sites as needed. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 3+ years of cloud architecture and solution implementation experience - Knowledge of the primary aws services (ec2, elb, rds, route53 & s3) - Experience presenting technical solutions to diverse audiences in pre-sales environments Preferred Qualifications - 5+ years of IT implementation experience - degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards including HIPAA and GDPR - Experience and technical expertise (design and implementation) in cloud computing technologies - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience - Experience communicating technical concepts to diverse audiences in pre-sales environments - Experience in performance optimization and cost management for cloud environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually USA, IL, Chicago - 131,300.00 - 177,600.00 USD annually USA, NJ, Jersey City - 144,500.00 - 195,400.00 USD annually USA, NY, New York - 144,500.00 - 195,400.00 USD annually USA, TX, Austin - 131,300.00 - 177,600.00 USD annually USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually USA, TX, Houston - 131,300.00 - 177,600.00 USD annually USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually

Description JOB SUMMARY The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets Basic Qualifications - 8+ years of IT and/or Management Consulting, or 3+ years of people leadership experience - Bachelor's degree in Computer Science, Math, or a related field - Knowledge of compliance and security standards across the enterprise IT landscape - Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges - Experience with consulting practice leadership as manager of managers with team size 50+ and P&L responsibility Preferred Qualifications - Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) - Experience with design of modern, scalable delivery models for technology consulting services - Experience with vertical industry sales and delivery work of contemporary services and solutions - Experience with AWS, Azure, or Google Cloud technology - Experience building and maintaining C-level client relationships - Experience with communication, presentation, and negotiation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually USA, GA, Atlanta - 201,000.00 - 272,000.00 USD annually USA, IL, Chicago - 201,000.00 - 272,000.00 USD annually USA, NJ, Jersey City - 221,100.00 - 299,200.00 USD annually USA, NY, New York - 221,100.00 - 299,200.00 USD annually USA, TX, Dallas - 201,000.00 - 272,000.00 USD annually USA, VA, Arlington - 201,000.00 - 272,000.00 USD annually

Description Application deadline: Jun 5, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications - Bachelor's degree in computer science, engineering, mathematics or equivalent - 5+ years of experience in cloud architecture and implementation - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications - Knowledge of security and compliance standards including HIPAA and GDPR - Experience communicating technical concepts to non-technical audiences - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually USA, CO, Denver - 153,600.00 - 207,800.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing, implementing, and building complex, scalable, and secure GenAI and ML applications and models built on AWS tailored to customer needs - Providing technical guidance and implementation support throughout project delivery, with a focus on using AWS AI/ML services - Collaborating with customer stakeholders to gather requirements and propose effective model training, building, and deployment strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - Experience developing software code in one or more programming languages (java, python, etc.) - Bachelor's degree in computer science or equivalent - 3+ years of cloud architecture and solution implementation experience - 2+ years of experience hosting and deploying GenAI/ML solutions (e.g., for training, fine tuning, and inferences) Preferred Qualifications - Experience with AWS services including S3, Redshift, Sagemaker, EMR, Kinesis, Lambda, and EC2 - Experience scripting for automation (e.g., Python, Perl, Ruby) - Knowledge of security and compliance standards including HIPAA and GDPR - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Master's degree in computer science, computer engineering, or related field, or PhD - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Hands on experience with deep learning (e.g., CNN, RNN, LSTM, Transformer), machine learning, CV, GNN, or distributed training Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 151,000.00 - 204,300.00 USD annually USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually USA, NJ, Jersey City - 144,500.00 - 195,400.00 USD annually USA, NY, New York - 144,500.00 - 195,400.00 USD annually USA, TX, Austin - 131,300.00 - 177,600.00 USD annually USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually