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Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

Administrative Assistant/Office manager – Carnegie Hill New York (CHNY) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday From 8AM-2PM 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

We are seeking a proactive and organized HR & Business Operations Assistant to support both human resources and day-to-day business functions. This role provides administrative and operational support across recruitment, employee relations, payroll coordination, office management, and process improvement. The ideal candidate is detail-oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment. Key Responsibilities: Human Resources Support Assist with recruitment activities, including posting job ads, screening applicants, and scheduling interviews. Maintain accurate employee records, files, and HR databases. Support onboarding and offboarding processes for employees. Assist in benefits administration and payroll coordination. Provide first-level support for employee inquiries and HR policies. Business Operations Support Oversee general office administration, supplies management, and vendor coordination. Support business documentation, reporting, and record-keeping. Assist in budget tracking, expense reporting, and invoice processing. Coordinate meetings, events, and internal communications. Contribute to process improvements to enhance efficiency in daily operations.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Hiring for School Year 2025-26! At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For: Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get: A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction: Study and implement lesson plans that align with curriculum standards. Utilize a variety of instructional strategies and technologies to enhance learning. Manage a classroom of 20+ scholars. Assessment and Evaluation: Assess student progress through assignments, tests, and observations. Provide timely feedback and support to help students improve. Maintain accurate records of student performance and progress. Classroom Management: Establish and enforce classroom rules and procedures to maintain a productive learning environment. Communication and Collaboration: Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. Collaborate with other teachers, staff, and administration to support student success. Minimum Qualifications: A bachelor’s degree before your first day of work with Success Academy (a background in education is not required) Strong communication and interpersonal skills Passion for learning and commitment to student development Ability to work in person in New York City ($2500 stipend for qualified relocations) Exact compensation may vary based on skills and experience. Compensation Range $65,000 - $65,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. Current Success Academies Employees: We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page. Success Academy Charter Schools does not offer employment-based immigration sponsorship. Job Type: Full-time Pay: $65,000.00 per year Work Location: In person

We are a non-denominational, diverse Christian church in Downtown Brooklyn seeking a creative, Christ-centered leader to oversee our Kids Ministry, ages 5–12. This role involves teacher oversight, administrative duties such as scheduling, planning special events, and parent follow-up, as well as teaching one to two times a month during our 10 a.m. Sunday service. Responsibilities include, but are not limited to, leading and supporting volunteers, coordinating family communication, and managing classroom resources. The position offers $200 per week, with Sunday service plus additional planning and administrative time required. Applicants must be believers in Jesus Christ, reliable, organized, and experienced with children in church, school, or camp settings, with strong communication skills. A background check is required.

We are seeking a highly organized and friendly Front Desk Receptionist to join our team. Bilingual candidates who speak English and Spanish is a must. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. This is an entry-level, part-time position with a fixed schedule of 12pm-6pm, Monday-Friday. This could also be ideal for college students who have morning classes but all are welcome to apply if the schedule aligns with yours. Responsibilities Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette. Take detailed messages from callers and report them to employees in a timely manner. Greet and assist visitors in a professional manner, ensuring a welcoming environment. Provide clerical support including filing,scanning and/or organizing documents. Support administrative tasks as required, including managing Google Workspace applications. Skills Previous experience in an office with high call volume is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Strong organizational skills with the ability to prioritize tasks effectively. Strong typing skills with attention to detail for accurate message taking. Strong customer service with the ability to handle inquiries professionally. If you are passionate about providing exceptional service and thrive in an administrative role, we invite you to apply for the Front Desk Receptionist position today! Site Safety, LLC is an Equal Opportunity Employer - minorities/ females/males/veterans/ individuals with disabilities/ sexual orientation/ gender identity. Job Type: Part-time Pay: $20.00 per hour Expected hours: 30 per week Ability to Commute: New York, NY 10018 (Required) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Pay $21 an hour Job type: Full-time Shift and schedule 8am-5pm Monday to Friday Work Location: In person Job description Aluminum Storefront distributing Company in Brooklyn seeks full-time administrative assistant Monday through Friday, 8:00 - 5:00. We are a small, friendly office environment and we are willing to train in regards to the industry but administrative experience is a must. Must be responsible, self-starter, reliable, energetic, work well with others, have the ability to see things through and a willingness to learn. Applicant must also have excellent phone manner but they also need to be quick and be able to multi-task a lot of administrative and office support responsibilities at the same time. Duties include but are not limited to: Answering phones & emails, taking detailed massages, filing, data processing, order entry, customer service, accounts receivable, organizing, and keeping office tidy. PUNCTUALITY and RELIABILTY are a must!!! Qualifications Strong interpersonal, customer service and communication skills Ability to multitask Proficient in Microsoft Office suite and Sage accounting Duties Manage daily office operations, including scheduling appointments and maintaining calendars. Provide excellent customer service by greeting visitors and responding to inquiries in a professional manner. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date. Maintain organized filing systems for both physical and digital documents. Assist with clerical duties such as typing correspondence, preparing reports, and managing office supplies. Support team members with administrative tasks, acting as a personal assistant when required. Keep workspace and common areas clean and tidy. Coordinate communication between departments and ensure timely follow-up on outstanding issues. Strong customer service skills with the ability to interact positively with clients and colleagues. Excellent organizational skills to manage multiple tasks effectively. Ability to maintain confidentiality and handle sensitive information appropriately. Previous experience as an administrative assistant or personal assistant is preferred but not required. As an Administrative Assistant, you will be integral to maintaining efficient office operations and providing exceptional customer service. Reporting to the Office Manager, your role will involve utilizing your core skills in phone etiquette, Microsoft Office, and clerical tasks to support daily administrative functions. Your premium skills in QuickBooks and communication will enhance our accounting processes, while your relevant skills in data entry and calendar management will ensure smooth scheduling and organization. Join our team to contribute to a productive and collaborative work environment.