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Job Description Aquarian Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $22.8B in assets under management. Aquarian Insurance acquires and operates companies providing retirement income and reinsurance solutions for millions of people. Aquarian Investments deploys capital into opportunities that yield attractive risk-adjusted returns with downside protection for its clients. Aquarian's approach combines a wide and holistic view of the investment landscape with incisive decision-making and deep investing acumen. The company invests across the capital structure and creates tailored financing solutions that enable high-quality companies to grow and evolve. Aquarian is an ideal environment for those driven to make a lasting impact on long-term investing. We value diverse perspectives and believe aligning employee incentives with the firm's performance is essential to the business's success. We offer people an opportunity to build together and be a part of something bigger than themselves. Summary We're looking for a Cloud Support Specialist to join our team. In this role, you'll be a key player in supporting and evolving our cloud infrastructure, with a primary focus on Microsoft Azure, Microsoft 365, and Endpoint Management (Intune), alongside our general IT security posture. You'll gain hands-on experience, troubleshoot real-world issues, and contribute to exciting cloud and security projects. This is an excellent opportunity for someone with a foundational IT knowledge and a desire to deepen their expertise in cloud computing and cyber security, working alongside experienced professionals and potentially guiding less experienced team members. Responsibilities • Cloud & User Support:, • Provide first and second-line support for Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID/Azure AD), including user provisioning, licensing, permissions, and basic troubleshooting., • Assist with day-to-day administration and monitoring of Azure resources (e.g., virtual machines, storage accounts, networking basics)., • Resolve general IT issues related to cloud connectivity and application integration., • Document solutions, create knowledge base articles, and improve support processes., • Endpoint & Device Management (Intune Focus):, • Assist with the administration and support of devices (Windows, iOS, Android) managed through Microsoft Intune (Microsoft Endpoint Manager)., • Help with device enrollment, application deployment, and basic troubleshooting of Intune policies., • Contribute to ensuring device compliance and security configurations., • Security Support & Administration:, • Assist with the implementation and monitoring of basic security controls within Microsoft 365 and Azure., • Participate in user access reviews and assist with managing security groups and permissions in Entra ID (Azure AD)., • Help respond to and escalate security incidents, contributing to incident response procedures., • Promote security awareness best practices among end-users., • Cloud Infrastructure Assistance:, • Collaborate with senior engineers on the implementation and configuration of new cloud services and features within Azure and Microsoft 365., • Assist with routine maintenance tasks, including patching, backups, and security checks in cloud environments., • Monitor cloud service health, performance, and resource utilization, escalating complex issues as needed., • Contribute to the identification of areas for automation and efficiency gains., • Team Collaboration & Project Involvement:, • Work closely with the IT team on various projects, learning from senior staff and contributing to project tasks., • Participate in the planning and execution of small to medium-sized cloud or security initiatives or specific project phases., • Assist with onboarding and training very junior IT staff or new hires on cloud basics, endpoint management, and security awareness., • Education: A bachelor's degree in information technology, Computer Science, or a related field, or equivalent practical experience and certifications., • Experience:, • 3-5 years of experience in an IT support or junior administration role., • Demonstrated experience with Microsoft 365 administration (e.g., user management, mailbox administration, basic SharePoint)., • Some exposure to Microsoft Azure (e.g., virtual machines, networking concepts, Azure AD) in a professional or lab setting is a strong advantage., • Familiarity with Microsoft Intune or other mobile device management (MDM) solutions is highly desirable., • Basic understanding of general cloud computing concepts (IaaS, PaaS, SaaS)., • Technical Skills:, • Proficiency with Microsoft Windows operating systems and common business applications., • Familiarity with network fundamentals (TCP/IP, DNS, VPN)., • Strong understanding of Entra ID (Azure AD) for identity and access management., • Basic knowledge of IT security principles (e.g., least privilege, multi-factor authentication, endpoint protection)., • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft 365 Certified: Fundamentals (MS-900), • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900), • Microsoft Certified: Endpoint Administrator Associate (MD-102) - for career progression, • Microsoft Certified: Azure Administrator Associate (AZ-104) - for career progression

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

ABOUT Enlisted Sailors in the Navy Cryptology community analyze encrypted electronic communications, jam enemy radar signals, decipher information in foreign languages, and maintain state-of-the-art equipment and networks used to generate top-secret intel. Their other responsibilities include: - Collecting, analyzing, and reporting on communication signals - Utilizing computers, specialized computer-assisted communications equipment, and video display terminals - Serving as an important part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries and develop unmatched knowledge of the battlespace during wartime RESPONSIBILITIES Within Navy Cryptology, there are distinct focus areas that have their own training paths and job descriptions. Each CT role works under the oversight of Cryptologic Warfare Officers (four-year degree required) or Cyber Warfare Engineers (four-year degree required) – and potentially both. Cryptologic Technician Interpretive (CTI) – CTIs serve as experts in linguistics (including Arabic, Chinese, Korean, Persian-Farsi, Russian, and Spanish) and deciphering information in other languages. Their responsibilities include: - Collecting, analyzing, and exploiting foreign language communications of interest - Transcribing, translating, and interpreting foreign language materials - Providing cultural and regional guidance in support of Navy, Joint Force, national, and multinational needs Cryptologic Technician Technical (CTT) – CTTs serve as experts in airborne, shipborne, and land-based radar signals. Their responsibilities include: - Operating electronic intelligence-receiving and direction-finding systems, digital recording devices, analysis terminals, and associated computer equipment - Operating systems that produce high-power jamming signals used to deceive electronic sensors and defeat radar-guided weapons systems - Providing technical and tactical guidance in support of surface, subsurface, air, and special warfare operations Cryptologic Technician Networks (CTN) – CTNs serve as experts in communication network defense and forensics. Their responsibilities include: - Monitoring, identifying, collecting, and analyzing information - Providing computer network risk mitigation and network vulnerability assessments and incident response/reconstruction - Providing network target access tool development - Conducting computer network operations worldwide in support of Navy and Department of Defense missions Cryptologic Technician Maintenance (CTM) – CTMs serve as experts in the preventive and corrective maintenance of sophisticated cryptologic equipment, networks, and systems. Their responsibilities include: - Installing, testing, troubleshooting, repairing, or replacing cryptologic networks, physical security systems, electronic equipment, antennas, personal computers, auxiliary equipment, digital and optical interfaces, and data systems - Configuring, monitoring, and evaluating Information Operations (IO), Information Warfare (IW) systems, and Information Assurance (IA) operations Cryptologic Technician Collection (CTR) – CTRs serve as experts in intercepting signals. Their responsibilities include: - Analyzing and reporting on communication signals using computers, specialized computer-assisted communications equipment, video display terminals, and electronic/magnetic tape recorders - Exploiting signals of interest to identify, locate, and report worldwide threats - Providing tactical and strategic signals intelligence, technical guidance, and information warfare support to surface, subsurface, air, and special warfare units WORK ENVIRONMENT Cryptologic Technicians perform a variety of duties worldwide, at numerous overseas and stateside shore commands; aboard surface ships, aircraft, and submarines; and with Naval Special Warfare – generally dividing time between assignments ashore and afloat. Duties could be performed in an office setting, lab-type setting, specialized maintenance shop, secure space, or watch environment. As a CT, you may work independently or as part of small, coordinated teams – ultimately under the supervision of Information Warfare Officers (four-year degree required) or Cyber Warfare Engineers (four-year degree required). TRAINING & ADVANCEMENT Upon completion of initial 7–9 week Recruit Training (known as Boot Camp), those pursuing a Cryptologic Technician role report to either Pensacola, Fla., or Monterey, Calif., to receive formal Navy schooling in their specialty area within the field of cryptology. This consists of technical “A” School and possibly advanced “C” School or “F” School. CTI training – Class “A” School is broken into two phases. Phase One takes place at the Defense Language Institute, Monterey, Calif., and is anywhere from 27 to 64 weeks long. Phase Two is 12 weeks long. Class “F” School is conducted at the Regional Center for Excellence in Monterey, Calif. CTT training – Class “A” School is approximately 17 weeks long. After “A” school, some CTTs will attend a Class “C” School that is approximately 26 weeks in duration. The schools are located in Pensacola, Fla. CTN training – Class “A” School is 26 weeks long and located in Pensacola, Fla. CTM training – Class “A” School is approximately 10 weeks in duration and located in Pensacola, Fla. CTR training – Class “A” School is approximately 22 weeks long. The school is located in Pensacola, Fla. Promotion opportunities are regularly available but competitive and based on performance. It’s also important to note that specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields. To learn more about the specific training path for any of the focus areas within the field of cryptology, locate a recruiter. EDUCATION OPPORTUNITIES Beyond offering access to professional credentials and certifications, Navy technical and operational training in the field of intelligence can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through opportunities like the following: - Navy College Program and Tuition Assistance - Post-9/11 GI Bill QUALIFICATIONS & REQUIREMENTS A four-year degree is not required to become a member of the Navy electronics community. There are some specific requirements that apply to electronics jobs in advanced programs such as SECF and NF. Contact a recruiter for details. A high school diploma or equivalent is required to become an Enlisted Sailor in the cryptology field in the Navy. Those seeking a Cryptologic Technician position must be U.S. citizens who can meet eligibility requirements for a Top Secret/Sensitive Compartmented Information security clearance. They should have an interest in advanced electronics and technology; exceptionally good character; good speaking, writing, and record-keeping skills; a good working aptitude for math; and the capability to do highly detail-oriented, highly classified work. Specific qualifications vary depending upon specialization area within the field of cryptology. Contact a recruiter for details. General qualifications may vary depending upon whether you’re currently serving, whether you’ve served before, or whether you’ve never served before.