Associate program manager jobs in Newark, New Jersey - Page 7Create job alerts

Job DescriptionWho We Are The Clean Fight is a not-for-profit dedicated to accelerating the adoption of climate solutions in New York State and beyond. Our goal is to help fulfill the necessarily aggressive climate targets enacted by New York City and State, with a growth-stage accelerator and prize programs focused on scaling the best climate tech companies from around the world. We do this by assisting with business development, corporate and investor partnerships, tailored technical support, and providing non-dilutive grants to help de-risk pilots in New York State and nationwide. The Clean Fight’s current programs include the Energy Storage Accelerator, Multifamily Affordable Housing Accelerator, Deployment Grant Fund, and the International Landing Pad. We are supported by the New York State Energy Research and Development Authority (NYSERDA), a public benefit corporation advancing clean, resilient, and affordable energy solutions for New Yorkers, the U.S. Department of Commerce, along with philanthropic funding. We are a chapter of New Energy Nexus, an international non-profit accelerating clean energy innovation worldwide. About the Role Partnerships are a critical and central part of The Clean Fight’s model — they are how we connect the innovators developing critical climate solutions with the customers, capital, and collaborators needed to deploy them at scale. The Partnerships Manager will work with the Director of Business Development and the Partnerships Associate as well as other members of The Clean Fight team to help design and execute our partnerships model within and across programs. Each Clean Fight practice area focuses on a different part of the clean energy economy — accordingly, a diverse set of partners needs to be identified and convened for each program to maximize the ability of our cohort companies to secure commercial, funding, and other opportunities. This person will help recruit, manage, and deepen relationships with customer, capital, and policy partners, while also contributing to the strategic evolution of how TCF engages with its partners across multiple programs over time. This role requires someone who is equally comfortable with day-to-day relationship management and with stepping back to inform and shape strategy and systems that continually improve the quality, reach, and depth of TCF’s partner ecosystem. The Partnerships Manager will work cross-functionally with the Programs team to ensure that insights from partners inform program design and that partners receive tangible value from their engagement with The Clean Fight. The Partnerships Manager reports to the Director of Partnerships and will not initially have any direct reports. Requirements Key Responsibilities • Design and execute a world-class partnerships program, in collaboration with the Director of Partnerships and Partnerships Associate, ensuring delivery of real and unique value to partners., • Develop and manage a portfolio of customer, capital, and policy partners, building strong, trust-based relationships through consistent outreach, recruitment, onboarding, and day-to-day engagement., • Evaluate partner needs to deliver high-quality programming and identify resources that advance their decarbonization and business goals., • Support and convene partners through events and forums (e.g., summits, roundtables, workshops), as well as targeted pre-program engagements that inform program design and selection criteria., • Capture and synthesize partner insights to guide TCF’s program strategy in collaboration with the Programs team, ensuring smooth handoffs between recruitment, onboarding, and program execution., • Contribute to the design and evolution of TCF’s partnerships model, including partner segmentation, engagement approaches (adopters, capital providers, thought leaders), strategies to deepen relationships, and alignment with TCF’s organizational strategy., • Strengthen systems, tools, and processes for relationship management, network mapping, and impact measurement (e.g., CRM, Airtable, Notion), and help establish norms and training for consistent partner engagement across the organization., • Stay current on best practices in corporate sustainability, accelerators, partnerships, and climate innovation to ensure TCF remains best-in-class in partner engagement. The Ideal Candidate We are looking for someone who is passionate about accelerating the adoption of climate solutions and helping the market meet its decarbonization goals. They bring proven experience building and managing partnerships, along with the project management skills to balance multiple priorities in a fast-paced environment. They are deeply motivated to support innovators and partners working at the forefront of the energy transition, and ideally have had deep exposure to the climate or clean energy sector. They thrive in a dynamic environment by being a fast learner, willing to roll up their sleeves, and comfortable moving fluidly between strategy and execution. They are self-motivated, solutions-oriented, and resourceful, with the curiosity and creativity to design new ways of delivering value to partners. Importantly, this person is excited not only to execute a high-quality partnerships program, but also to contribute to shaping the future of how TCF partners with the market. Qualifications • 7+ years of experience in partnerships, business development, consulting, account management, investor relations, or related fields., • Demonstrated ability to build and manage strategic relationships across diverse stakeholder groups., • Experience with client service and/or ecosystem-building, with clean energy, climate, or adjacent sectors strongly valued., • Strong project management skills and ability to prioritize effectively in a fast-moving environment., • Comfort navigating ambiguity while contributing to both strategy and day-to-day execution., • Excellent written and verbal communication skills; strong listener and synthesizer of insights., • Fluency with productivity and relationship management tools (e.g., HubSpot, Airtable, G-Suite, ChatGPT or similar)., • Bachelor’s degree required; graduate degree a plus. Benefits Compensation & Benefits Competitive salary range ($90,000–125,000 to start), plus generous benefits, including medical, dental, and vision coverage, paid parental leave, unlimited PTO, paid holidays, and 401(k) with company contribution. The position is based in New York City. The team operates under a flexible hybrid model, with in-person collaboration in the Manhattan office two to three days per week. Unfortunately, relocation assistance is not available. How to Apply We value and celebrate diversity among our employees and in our movement. We are an equal opportunity employer — all qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, family/marital status, or veteran status. To be considered, please submit your resume and a cover letter that shows how your background has prepared you for the role. Your cover letter should clearly state why you are interested in working at The Clean Fight and explain how your experience is relevant. All applications must be submitted through Workable:

Job Description Title: Case Manager Location: TBD Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Under the general supervision of the Program Director and/or Associate Director -The Case Manager supports individuals with serious mental illness and co-occurring disorders who reside in Treatment Apartment Program (TAP) housing. This role promotes recovery, community integration, and independent living through individualized care planning, supportive, skill-building, and coordination of services. The Case Manager uses a social integration approach, helping residents build meaningful relationships, access community resources, and participate in social, educational, and vocational opportunities that support long-term counseling wellness. ESSENTIAL JOB FUNCTIONS: Home Visits & Client Engagement • Conduct routine home visits to assess client well-being, housing stability, and support needs., • Complete intake assessments and develop individualized service plans (ISPs) that reflect client goals and strengths., • Incorporate goals that promote social inclusion, connection, and participation in meaningful roles and activities., • Provide counseling focused on mental health, wellness, and social-emotional development., • Offer coaching and psychoeducation on daily living, interpersonal skills, and community navigation., • Support clients in identifying and engaging in social, recreational, educational, spiritual, and volunteer opportunities., • Encourage the development of natural support networks, peer relationships, and reduced reliance on formal systems., • Coordinate behavioral health, primary care, substance use treatment, vocational, and entitlements services., • Assist clients in accessing benefits, securing documentation, and navigating public systems., • Provide crisis intervention and stabilization in the community or home settings., • Participate in safety planning and reporting of incidents per agency protocols., • Promote independent living through coaching on lease compliance, conflict resolution, budgeting, and household care., • Participate in team meetings, supervision, and interdisciplinary case conferences., • Maintain timely and accurate case notes, assessments, progress notes, and required reports. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Required Skills and Abilities: • Commitment to person-centered, recovery-oriented, and trauma-informed care., • Understanding of social integration principles and the role of community connection in behavioral health recovery., • Ability to develop individualized service plans that incorporate housing, clinical, and social integration goals., • Strong organizational and communication skills; ability to manage field-based work., • Proficiency in Microsoft Office, EHR platforms, and documentation standards., • Community-based position requiring regular travel to client apartments and partner sites. Bachelor’s degree in social work, psychology, rehabilitation, or a related human services field and at least 1 year of direct experience working with individuals with behavioral health needs. Associate’s degree in a related field with 2 years of relevant experience may be considered. Candidates with less experience may be hired as Case Manager Trainees. #iclcwcm

Job Description CASE MANAGER We are excited to invite a passionate and experienced Case Manager to join our team! Homes for the Homeless (HFH) is searching for an experienced Case Manager for our Families w/ Children facility located in Staten Island, NY. As the Case Manager, you will play a pivotal role in our organization, assisting families in providing them with the necessary care and resources needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintain and update digital and physical records of all families as required by governing agencies., • Collaborate with clients to develop service plans based on an assessment of each family’s needs., • Assist families with connecting to community resources, support groups, and cultural services to provide social support., • Assisting families with referrals to outside agencies for legal services, education, parenting, medical, and mental health services., • Maintain and update case files bi-weekly to document progress., • Adhere to all city and state guidelines for maintaining documents., • Conducts unit inspections. QUALIFICATIONS: • Bachelor’s or Associate degree., • Some case management experience., • Fluency in languages other than English, particularly Spanish strongly preferred., • Knowledge of Outlook, Word, and Excel COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am -5pm SALARY: $45,000 - $50,000

Job Description Title: Senior Case Manager Location: TBD Pay Range: $30.21 per hour (effectively $55,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The Senior Case Manager plays a pivotal role in overseeing the comprehensive operations of our program, collaborating closely with the Case Manager Supervisor. This entails planning, development, implementation, monitoring, evaluation, and continuous enhancement of procedures. The Senior Case Manager will provide daily supervision and guidance to the Housing Specialist, Employment Specialist, and Intake Specialist, ensuring seamless coordination under the guidance of the Case Manager Supervisor. Primary Job Responsibilities/Duties: The Senior Case Manager will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a focus on effective conflict resolution., • Accompany clients to housing viewings, HRA appointments, and facilitate check pickups from DHS or HRA., • Collaborate with the Housing Specialist to prepare and submit housing packets and applications., • Participate actively in shaping departmental goals, objectives, policies, and procedures, offering insightful recommendations for improvements., • Assist the Case Manager Supervisor in guiding a team of case managers in crafting independent living plans, discharge plans, and post-care programs., • Provide direct supervision, monitoring, and evaluation of team members, ensuring proficient execution of daily, weekly, and periodic tasks., • Deliver crisis intervention and emergency services as the need arises., • Oversee case managers to ensure the provision or arrangement of all necessary and appropriate services, including housing, employment, and therapeutic placements, verified through thorough chart audits., • Conduct monthly chart audits and diligently follow up to ensure compliance with OTDA, DHS, and NAICA regulations., • Maintain accurate and organized supervisory case notes, referrals, and associated documentation., • Tackle facility-related challenges diplomatically and facilitate conflict resolution., • Generate timely and comprehensive progress reports on a weekly, monthly, quarterly, and annual basis., • Collaborate with external agencies and individuals concerning resident records, rights, and responsibilities., • Plan and execute community outreach initiatives and related activities., • Act as a liaison and representative for engagement with community organizations, as needed., • Review and assess initial intake and assessments for clients., • Manage a caseload of clients based on the census., • Review and approve work and dorm passes for clients., • Contribute actively to case conferencing and client review processes., • Provide ongoing case management and counseling, extending up to one year beyond client departure. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with 8 or more years of direct social service experience., • Excellent understanding of the challenges faced by homeless and special needs populations., • Expertise in case work and case management methodologies., • Demonstrated commitment to the mission of NAICA, Inc., • Proven ability to collaborate effectively with diverse groups., • Strong organizational acumen, meticulous attention to detail, and operational efficiency., • Display of maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description Position Title: Case Manager Department: New Jersey Program & Services Reports To (Title): Coordinator of Bridges Program Cost Center: Dept. 598 Position Type: Associate (4 - 9 yrs experience) Supervising Staff: General Purpose: Provide case management services to youth enrolled in Bridges to Employment program. Connect youth with service according to their Individual Service Strategy (ISS) plan, in order to support informed and individualized connections to education, training, WIOA programs, DVRS supported employment, military, pre-apprenticeship and apprenticeship, and unsubsidized competitive employment. Complete required documentation for all services as outlined by the grant. Essential Functions: • Work with Team for Outreach efforts to enroll youth eligible applicants., • Review new eligible applicants; send start letter/email within 5 business days of receiving new applicant to schedule intake., • Follow up on new applicants that do not come to their first & second appointment, collect paperwork, employable ID, and ISS Plan– not more than 15 days after receiving applicant information., • Explain and review all GW policies, procedures and handbook to new referrals, provide tours (if applicable) and overview of services., • Complete required documentation (including Intakes, ISS Plans, Progress Notes, and other required documentation) within specified timeframes., • Connect & schedule each youth for intake/registration with local county One-Stop Career Center, • Obtain documentation from One-Stop Career WIOA Youth determining eligibility., • Register each youth with local county DVRS office for Vocational Rehabilitation Services., • Administer assessment to obtain interest/needs of youth and CASAS Goals (as needed) to assist in determining realistic and attainable vocational goals. In addition to determining level of academic functioning., • Score and compile all vocational test material and complete evaluation/observation summary reports., • Connect youth (as needed) to supportive services, benefits counseling and legal services. Follow up and document outcomes as needed., • Complete case notations on a daily basis related to consumers’ behaviors, attitudes and/or characteristics observed during services., • Completes all progress notes per the progress note and paperwork compliance procedure., • Ensure all youth participate in career guidance, planning and counseling (Career Scope), • Ensure all youth participate in employability and workplace reading training with Vocational Specialist, • Ensure all youth participate in Financial Literacy Education (Your Money Your Goals) with Vocational Specialist., • Enter all youth information into Foothold Awards system., • Assist youth with job exploration and career development as needed., • Upload all assessment data in the respective File for each youth in Foothold Awards System, • Maintain good relationships and communication with local school districts, DVRS and One-Stop offices., • Organize and prioritize daily, weekly and monthly schedule. Maintain all appointments on the Outlook calendar., • Serve as an agency representative at community and social service meetings., • If fluent in another language, may be asked to translate on behalf of team as needed., • Exercise good judgment and discretion in all communication and when making decisions that impact individuals, the group of individuals, and/or in crisis situations., • Develop and maintain positive & productive relationships with coworkers, supervisors, and other colleagues, individuals, parents & caretakers, support teams, and partners., • Become familiar with CARF regulations. Assure services provided and documentation maintained is CARF compliant. Qualifications: • Bachelor degree from an accredited school in related field required., • 1 year of experience in mental health, vocational rehabilitation, or case management preferred., • Intermediate Word, Excel and Outlook preferred, • Excellent communication and written skills, • Highly organized self-starter, excellent organizational and administrative skills. Must be able to prioritize and multi-task, • Navigate and negotiate through difficult situations, • · The Case Manager reports to the Coordinator of Bridges., • Lifting a minimum of 30 lbs. Ability to stand, bend and lift., • May work in the field for outreach and meetings with partners.

Job DescriptionSalary: 48,000-52,000 About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support over 2 million surgeries in 90+ countries and were just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! Role Summary Smile Train seeks an Associate, Education & Training. [Reporting to the Manager, Research and Education,] the Associate will play a key role in Smile Trains efforts to ensure every child has access to safe, high-quality, comprehensive cleft care. This role has a significant technical and data-focused component, supporting global education and training (E&T) initiatives through structured data collection systems, assessment analytics, and ongoing development and maintenance of training content across 75+ countries. This full-time, hybrid role requires a commitment to working from Smile Trains New York City based headquarters twice weekly. Key Responsibilities Organizational E&T Data Collection (Technical & Analytical) • Coordinate the pre- and post-training assessment processes, ensuring consistent data collection across all training types and all regional teams, • Monitor data quality using standardized checks, flag data anomalies, and work with regional teams to improve adherence to data collection protocols, • Analyze training assessment results, including knowledge gains, outcomes trends, and longitudinal performance across countries, training types, and learner groups, • Support systematic housing, organization, and governance of trainee and training impact data, including LMS-based or digital platformbased repositories used across 75+ countries, • Compile internal and external reporting on training implementation, participation, and impact, • Support tracking and data management for fellowship programs globally, including monitoring fellow progress, documentation compliance, and post-program placement outcomes Global E&T Conference Presence • Oversee logistics and administration for Smile Trains conference involvement, including partner logistics and stipends, partner abstract support, awareness/booth presence, promotional/branding materials, Smile Train-led events, follow-up surveys, staff attendance, and shipping needs, • Create and distribute reference and informational materials for staff and partners during conferences to maximize engagement and communication, • Support post-conference data analysis and development of final reports for dissemination across departments Global E&T Initiatives & Partnerships • Provide logistical, communications, and documentation support for global fellowship programs and partnerships (e.g., ACPA Visiting Scholar Program, WFSA Fellowships, Chang Gung Fellowship), • Assist with planning and execution of international mentorship programs (i.e., Mentoring Alliance for Global Cleft Surgery (MAG-CS)), including participant recruitment, onboarding, technical support, progress tracking, and impact data management, • Support development, implementation, and technical maintenance of global E&T initiatives such as webinar series, digital educational resources, patient-facing materials, and continuing education opportunities, • Support the Communications and Development departments in showcasing key E&T initiatives and projects to Smile Train stakeholders through annual reports, social media, and other strategic channels. Training Curriculum Maintenance & Improvement • Lead updates to existing Smile Train training curricula (translations, branding updates, content revisions, technical enhancements), • Incorporate learner feedback, performance data, and trainer insights into continuous curriculum improvement, • Serve as primary liaison with translation service providers, ensuring timely processing, coordinated review workflows, and ongoing quality assurance, • Support content implementation within the organizations learning management system (LMS) or similar platforms, including uploading, version control, course configuration, and user management Required Education and Experience • Bachelors degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related field, • Demonstrated experience analyzing datasets (Excel, Power BI, or similar) and summarizing insights for decision-making, • Exceptional attention to detail, organizational, and time management skills, • Superb written and verbal communication skills; comfortable presenting to large groups, • Excellent cross-cultural communication skills and sensitivity to global contexts; willingness to work across multiple time zones, • Tech-savvy with ability to quickly learn new software or data tools, • Ability to manage deadlines and shifting priorities; proven experience handling multiple concurrent projects, • Self-starter and team player who proactively offers strategic ideas and solves problems, • Proficiency in Microsoft Office, especially Excel (pivot tables, conditional formulas, charts)., • Passion for education in healthcare and interest in Smile Trains vision Preferred Education and Experience • Masters degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related technical field, • Fluency in Spanish, French, or Portuguese, • Experience working or training in LMIC contexts, • Event management or conference logistics experience, • Experience with data collection tools (e.g., REDCap, Qualtrics), • Staff management and team coordination experience Accountability Expectations • Ownership of Outcomes: Take full responsibility for ones own performance, ensuring alignment with Smile Trains mission and objectives., • Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities., • Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment., • Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role, • Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range $48,000-$52,000 USD annually This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Job DescriptionSalary: 50,000 Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the clients departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.