Trabajos associate program manager en New York, New York (NY) State

Position Summary: As a Line Leader, you will be an ambassador of Mighty Quinn’s BBQ. You will be an integral part of creating exciting and rewarding guest experiences through positive face-to-face interactions. You will report directly to the General Manager and work with other team members in a clean, safe, and respectful manner. You will be responsible for the general oversight of service on a day-to-day basis, as it relates to both food preparation and quality customer service. You will also assist other Front-of-House employees with all tasks necessary to execute successful service while upholding all company safety and food quality standards and procedures. *While Line Leaders are customarily our more experienced FOH employees, they do not directly supervise or manage any other FOH employees. Job Description: · Greet guests and guide customer experience · Serving and preparing food & drinks the Mighty Quinn’s way · Use a cash register (POS) and process payment transactions · Learn and maintain knowledge of our menu to effectively describe to guests · Set-up, maintain and break down service area · Practice food safety and sanitation standards required of foodservice establishments Assist with all shift duties, ensuring tasks are executed in accordance with safety and quality standards Provide support to Front-of-House team members to ensure successful service Occasionally assist BOH staff if necessary for successful execution of service Cover open shifts and/or step in to work on the service line, where necessary Monitor staff performance and ensure compliance with set company standards, where necessary Perform any and all other tasks customarily required of a Line Leader Requirements: · Great communication skills and teamwork · Able to multitask in a fast-paced, high-energy environment · Be outgoing and enthusiastically explain our epic BBQ to guests · Willingness to jump into different tasks and assist co-workers when required · Able to uphold high standards with a positive can-do attitude · Must be 18 years or older · Must be reliable and maintain consistent, punctual attendance · Food Handlers certificate required Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and taste or smell. The employee must be able to lift and/or move heavy equipment and food product cases. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team Members enjoy: · Uniforms provided annually · Premium starting pay · On-the-job paid training · Employee Discounts · Career growth OPPORTUNITIES!! · LifeMart employee discount program Benefits: · Commuter Pre-Tax Benefits · Health Insurance* · 401(k) *dependent upon eligibility Mighty Quinn’s is an EEO employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability or genetic information, or any other protected classifications. Work Remotely No Job Type: Full-time Pay: $18.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Experience level: 2 years Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person

Full job description Hiring for Manhattan Locations As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. You MUST be STRONG IN SALES (Upselling)!!!!!! Perks & Benefits: This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! 50% off waxing and 40% discount on EWC retail products Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour 401(k) with match Supplemented health insurance offered to associates who meet hours criteria Paid sick time and family leave Flexible days and hours because work / life balance is important Consistent schedule Responsibilities: Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. Understand and explain the benefits of our savings program, products, and promotions. Answer phone calls professionally and respond to guest inquiries. Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. Create and maintain accurate annotations of customer reservations. Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: Can work 24 - 35 hours per week, including one weekend day per week. Has a friendly, eager and personable demeanor and strong communication skills Thrives working in a team environment. Has a collaborative spirit and proactive attitude. Is able to manage productivity and sales to ensure goals are achieved. Is excited to prioritize and understand customer service and satisfaction. Responds well to coaching and performance goals. Is able to multitask and pivot. Has a work history that includes upselling sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.