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  • Baker
    Baker
    il y a 2 jours
    $16–$20 par heure
    Temps plein
    Long Island City, Queens

    maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. We're looking for a baker to join maman's commissary team! What you'll do: You will be working alongside the pastry production supervisor and two other bakers. • Bake and create in a specific station, • Learn the maman recipes, • Always keep the kitchen sparkling, no one likes working in a messy place!, • At maman everyone does a bit of everything. We all like to switch it up and help out with any position on the floor. We truly believe team work makes the dream work and don't have cookie cutter job descriptions What we're looking for: • You are an experienced back of house professional with a sweet tooth for cookies, • You have a knowledge of pastry and able to lift and move 50lbs, • You make people feel good, especially your team, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.

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  • Sales Associate / Baker
    Sales Associate / Baker
    il y a 1 jour
    $16–$17 par heure
    Temps partiel
    Downtown Brooklyn, Brooklyn

    We pride ourselves on quality, creativity, and exceptional customer service. We’re looking for a motivated Sales Associate/Baker to join our team and contribute to our vibrant bakery environment. As a Sales Associate/Baker, you will play a dual role. You will assist customers in our bakery, providing excellent service and helping with sales, while also participating in the baking process. This role requires both front-of-house and back-of-house responsibilities, ensuring that our customers have a pleasant experience and that our baked goods meet the highest standards. Key Responsibilities: Sales Associate Duties: Greet and assist customers in a friendly and professional manner. Provide information about products, ingredients, and specials. Handle sales transactions accurately and efficiently. Maintain cleanliness and organization of the sales floor. Restock shelves and display cases as needed. Address customer inquiries and resolve any issues or complaints. Promote bakery products and specials to drive sales. Maintain knowledge of current promotions and sales events. Baker Duties: Prepare, mix, and bake a variety of bakery products, including bread, pastries, cakes, and cookies. Follow recipes and adhere to production schedules. Ensure all baked goods are of high quality and visually appealing. Monitor inventory levels and assist with ordering supplies. Maintain a clean and organized kitchen environment, following all health and safety regulations. Operate and clean bakery equipment. Assist in developing new recipes and products. Qualifications: Previous experience in a bakery or food service environment is preferred but not required. Basic knowledge of baking techniques and ingredients. Strong customer service skills with the ability to engage with a diverse clientele. Ability to multitask and work efficiently in a fast-paced environment. Good organizational skills and attention to detail. Flexibility to work various shifts, including early mornings, weekends, and holidays. Physical stamina to stand for long periods and lift heavy items. Skills: Excellent communication and interpersonal skills. Basic math skills for handling cash and processing transactions. Ability to follow instructions and work as part of a team. Creative problem-solving skills and a positive attitude.

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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    il y a 15 heures
    $75000 par an
    Temps plein
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Assistant Manager
    Assistant Manager
    il y a 10 jours
    $25–$35 par heure
    Temps plein
    Manhattan, New York

    Assistant Manager Pop’s Bagels Nolita Pop’s Bagels Nolita is more than a bagel shop—it’s a neighborhood institution built on great food, real community, and the larger-than-life presence of Pop himself, an 83-year-young New Yorker who never meets a stranger. We’re looking for an Assistant Manager to help strengthen our day-to-day operations and support our existing leadership team as we continue to grow. The Role This is a hands-on role designed to support and elevate our current manager, Angie, helping bring consistency, structure, and leadership to a busy, people-driven environment. You’ll work closely with Angie, partner with ownership (Pop and Kelly), and help ensure that their vision is executed smoothly on the floor every day. What You’ll Own • Support the manager in leading strong, consistent shifts, • Reinforce systems, standards, and daily execution, • Build accountability across a younger team, • Assist with ordering, inventory, and product flow, • Support hiring, training, and staff development, • Maintain a high-quality, welcoming customer experience, • Help strengthen communication between staff, management, and ownership, • Provide occasional support to Pop with reports and day-to-day needs Who You Are • Calm, nurturing, and highly accountable, • A supportive leader who strengthens those around you, • Patient, people-first, and family-oriented, • Comfortable working across generations, • Hands-on and present on the floor What You Bring • Supervisory experience in coffee, bakery, or fast-casual, • Strong operational skills (scheduling, inventory, systems), • POS and basic reporting experience, • Food safety certification required, • Proven ability to create consistency and develop teams Schedule & Compensation • Store hours: 7:30 AM – 4:00 PM, • Weekend availability required (Friday–Sunday), • Salary commensorite with experience, • Perks: bagels, pastries, and drinks Growth Opportunity This role offers the opportunity to take on increasing operational responsibility over time, working in close partnership with Angie and ownership as the business continues to evolve. Why This Role is Different You’re not just joining a team—you’re becoming part of a tight-knit operation centered around a true New York character. Working alongside Pop is part mentorship, part responsibility, and completely unique.

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  • Barista
    Barista
    il y a 2 jours
    $17–$18 par heure
    Temps partiel
    Bedford-Stuyvesant, Brooklyn

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you'll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You'll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Work with top of the industry equipment and high quality, locally roasted coffee, • Manage your time effectively and multi-task with efficiency that does not compromise quality, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep your barista station sparkling, no one likes working in a messy place!, • Investigate and resolve any guest concerns What we're looking for: • You have third wave coffee experience, • You have minimum 2 years barista experience, • You are an experienced front of house professional with a sweet tooth for cookies, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Assistant Captain
    Assistant Captain
    il y a 7 jours
    $19–$22 par heure
    Temps plein
    Financial District, Manhattan

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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