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  • Customer Service Representative
    Customer Service Representative
    hace 2 días
    $18–$40 por hora
    Jornada completa
    Manhattan, New York

    Effective Coverage Inc. is an established insurance brokerage located in the heart of Manhattan Chinatown. We are dedicated to providing excellent service and tailored insurance solutions to our clients. Job Opening: Full-Time Bilingual Office Clerk / Insurance CSR We are currently seeking a highly organized, detail-oriented Office Clerk / Insurance Customer Service Representative (CSR) to join our Chinatown office. This is a fantastic, entry-level opportunity for anyone looking to build a career in a professional office environment. No prior insurance experience necessary. Key Responsibilities Serve as the first point of contact for clients, greeting them warmly and answering basic inquiries. Assist clients in both English and Chinese (Mandarin/Cantonese). Perform routine clerical and administrative tasks, including data entry, and organizing documents. Manage incoming and outgoing correspondence via phone and email (Microsoft Outlook). Carefully follow instructions and standard operating procedures to ensure client information is processed accurately. Draft and format basic documents using Microsoft Word. Support the licensed insurance brokers with daily operational tasks as needed. Qualifications & Requirements Language Skills: Fluent in reading and writing English, and fluent in speaking Chinese. (Fluency in both Mandarin and Cantonese is highly preferred). Experience: Prior office experience; no prior insurance experience is necessary. Attention to Detail: Must be highly detail-oriented and capable of following precise instructions. Technical Skills: Proficiency with regular office applications, specifically Microsoft Word and Microsoft Outlook, is preferred. Work Ethic: Reliable, punctual, and eager to learn in a fast-paced environment. What We Offer Full-time stability in a convenient Manhattan location. Complete, paid on-the-job training. A supportive, community-focused team environment. Salary is commensurate with experience Health insurance Pay: From $18.00 per hour Expected hours: 40.0 per week Benefits: Health insurance Work Location: In person

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  • Administrative and Operations Coordinator
    Administrative and Operations Coordinator
    hace 1 mes
    $21–$22 por hora
    Jornada completa
    Manhattan, New York

    Key Responsibilities • Coordinate day-to-day supply chain and logistics operations, ensuring timely and efficient movement of goods., • Manage and coordinate customs clearance processes, including required documentation and communication with customs brokers and logistics partners., • Oversee and coordinate operations with third-party logistics (3PL) warehouses, including inventory management, receiving, storage, and shipping., • Monitor and coordinate daily order fulfillment, ensuring orders are processed accurately and shipped on schedule., • Conduct and coordinate inventory audits to maintain accurate inventory records and identify discrepancies., • Maintain and organize operational records, shipping documents, invoices, and inventory-related documentation., • Communicate with suppliers, carriers, warehouse partners, customs brokers, and internal teams to resolve operational issues., • Track shipments and inventory movements and provide updates on order and logistics status., • Assist with general administrative and operational tasks as needed to ensure smooth business operations., • Identify opportunities to improve operational efficiency, accuracy, and cost-effectiveness. Qualifications • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field., • 3+ years of experience in logistics, supply chain, operations, or consumer goods preferred., • Experience working with 3PL warehouses, order fulfillment, inventory management, and customs clearance preferred., • Strong organizational and time-management skills with excellent attention to detail., • Strong communication and problem-solving skills., • Ability to manage multiple priorities and work effectively in a fast-paced environment., • Proficiency in Microsoft Office, particularly Excel, and familiarity with inventory or logistics management systems is a plus., • Fluent in both Korean and English, with strong written and verbal communication skills.

    Sin experiencia
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