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  • Customer Service Representative
    Customer Service Representative
    hace 1 día
    $18–$40 por hora
    Jornada completa
    Manhattan, New York

    Effective Coverage Inc. is an established insurance brokerage located in the heart of Manhattan Chinatown. We are dedicated to providing excellent service and tailored insurance solutions to our clients. Job Opening: Full-Time Bilingual Office Clerk / Insurance CSR We are currently seeking a highly organized, detail-oriented Office Clerk / Insurance Customer Service Representative (CSR) to join our Chinatown office. This is a fantastic, entry-level opportunity for anyone looking to build a career in a professional office environment. No prior insurance experience necessary. Key Responsibilities Serve as the first point of contact for clients, greeting them warmly and answering basic inquiries. Assist clients in both English and Chinese (Mandarin/Cantonese). Perform routine clerical and administrative tasks, including data entry, and organizing documents. Manage incoming and outgoing correspondence via phone and email (Microsoft Outlook). Carefully follow instructions and standard operating procedures to ensure client information is processed accurately. Draft and format basic documents using Microsoft Word. Support the licensed insurance brokers with daily operational tasks as needed. Qualifications & Requirements Language Skills: Fluent in reading and writing English, and fluent in speaking Chinese. (Fluency in both Mandarin and Cantonese is highly preferred). Experience: Prior office experience; no prior insurance experience is necessary. Attention to Detail: Must be highly detail-oriented and capable of following precise instructions. Technical Skills: Proficiency with regular office applications, specifically Microsoft Word and Microsoft Outlook, is preferred. Work Ethic: Reliable, punctual, and eager to learn in a fast-paced environment. What We Offer Full-time stability in a convenient Manhattan location. Complete, paid on-the-job training. A supportive, community-focused team environment. Salary is commensurate with experience Health insurance Pay: From $18.00 per hour Expected hours: 40.0 per week Benefits: Health insurance Work Location: In person

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  • Administrative and Operations Coordinator
    Administrative and Operations Coordinator
    hace 1 mes
    $21–$22 por hora
    Jornada completa
    Manhattan, New York

    Key Responsibilities • Coordinate day-to-day supply chain and logistics operations, ensuring timely and efficient movement of goods., • Manage and coordinate customs clearance processes, including required documentation and communication with customs brokers and logistics partners., • Oversee and coordinate operations with third-party logistics (3PL) warehouses, including inventory management, receiving, storage, and shipping., • Monitor and coordinate daily order fulfillment, ensuring orders are processed accurately and shipped on schedule., • Conduct and coordinate inventory audits to maintain accurate inventory records and identify discrepancies., • Maintain and organize operational records, shipping documents, invoices, and inventory-related documentation., • Communicate with suppliers, carriers, warehouse partners, customs brokers, and internal teams to resolve operational issues., • Track shipments and inventory movements and provide updates on order and logistics status., • Assist with general administrative and operational tasks as needed to ensure smooth business operations., • Identify opportunities to improve operational efficiency, accuracy, and cost-effectiveness. Qualifications • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field., • 3+ years of experience in logistics, supply chain, operations, or consumer goods preferred., • Experience working with 3PL warehouses, order fulfillment, inventory management, and customs clearance preferred., • Strong organizational and time-management skills with excellent attention to detail., • Strong communication and problem-solving skills., • Ability to manage multiple priorities and work effectively in a fast-paced environment., • Proficiency in Microsoft Office, particularly Excel, and familiarity with inventory or logistics management systems is a plus., • Fluent in both Korean and English, with strong written and verbal communication skills.

    Sin experiencia
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  • Secretary / Office Manager for Real Estate Business
    Secretary / Office Manager for Real Estate Business
    hace 2 meses
    Jornada parcial
    Manor Heights, Staten Island

    Secretary / Office Manager for Real Estate Business Position Overview We are looking for a highly organized, reliable, and proactive Secretary / Office Manager to support the day-to-day operations of a real estate business. The ideal candidate is detail-oriented, professional, trustworthy, and capable of managing administrative tasks, coordinating schedules, communicating with clients and agents, and keeping office operations organized and efficient. Key Responsibilities Administrative & Office Management • Manage daily office operations and administrative activities., • Organize and maintain physical and digital files, records, contracts, and documents., • Prepare letters, reports, presentations, forms, and other business documents., • Monitor office supplies and coordinate purchasing when needed., • Handle incoming calls, emails, inquiries, and correspondence professionally., • Maintain calendars, appointments, meetings, and reminders., • Coordinate meetings, property viewings, inspections, and other schedules. Real Estate Support • Assist with the preparation and processing of real estate documents, contracts, listings, and transaction files., • Maintain accurate records of properties, clients, buyers, sellers, tenants, and transactions., • Coordinate with brokers, agents, clients, property owners, contractors, and other service providers., • Follow up on documents, signatures, payments, appointments, and transaction requirements., • Assist in preparing property listings and marketing materials., • Update property information, availability, pricing, and client records as needed., • Help monitor deadlines and ensure transactions and administrative requirements are completed on time. Client & Communication Support • Respond to client inquiries promptly and professionally., • Welcome and assist clients and visitors., • Coordinate communication between management, agents, clients, and external parties., • Make follow-up calls and send emails or messages as required., • Maintain a professional and customer-focused image for the company. Finance & Records Support • Assist with basic bookkeeping and expense tracking., • Prepare and organize invoices, receipts, payment records, and supporting documents., • Monitor collections, deposits, and outstanding payments when assigned., • Coordinate with the accountant or finance team regarding financial documentation. Qualifications • Bachelor's degree in Business Administration, Real Estate, Office Administration, or a related field is preferred., • 2–5 years of experience in office administration, executive/administrative assistance, property management, real estate, or a similar role., • Previous experience in a real estate environment is an advantage., • Strong organizational and time-management skills., • Excellent written and verbal communication skills., • Proficient in Microsoft Office/Google Workspace, including Word/Docs, Excel/Sheets, and email., • Comfortable learning and using real estate, CRM, accounting, or document-management systems., • Strong attention to detail and accuracy., • Ability to handle confidential information with discretion., • Professional, dependable, proactive, and able to work independently., • Good follow-up skills and ability to manage multiple priorities. Preferred Skills • Knowledge of real estate transactions, property management, or leasing processes., • Familiarity with property listing platforms and CRM systems., • Basic knowledge of accounting, invoicing, and financial record-keeping., • Strong customer service and relationship-management skills., • Ability to coordinate with multiple people and meet deadlines., • Problem-solving and decision-making skills. Work Schedule Employment Type: Full-time Work Location: [Office Location] Schedule: [Monday–Friday / Specific Schedule] Reports To: [Owner / Managing Director / Broker / General Manager] Key Performance Indicators Success in this role will be measured by: • Accuracy and organization of office records and documents., • Timely completion and follow-up of administrative and real estate tasks., • Responsiveness to clients, agents, and business partners., • Effective calendar, appointment, and transaction coordination., • Efficient management of daily office operations., • Professionalism, reliability, and confidentiality., • Ability to anticipate administrative needs and proactively resolve issues. Ideal Candidate The ideal candidate is someone who takes ownership, follows through, stays organized, and can be trusted to keep the business running smoothly behind the scenes. Experience in real estate is highly desirable, but strong administrative and office-management experience with excellent organizational skills will also be considered.

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