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Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Multi-Specialty, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Services Representative to join our team. The Patient Services Representative is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. The Patient Services Representative greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The Patient Services Representative receives payments from patients, issues receipts and posts payment data. Schedule: Office is open seven days a week. This role would consist of a 38-hour work week, (4 -10-hour shifts) between the hours of 8:00 am to close (approximately 8:00 pm). Rotating Holidays and weekends. The schedule will be determined by the supervisor upon hire. Location: 1200 Route 300, Newburgh, NY 12550 Primary Responsibilities: • Adheres to standards of professionalism set by the Practice, • Always maintains professional appearance by adhering to dress code and wearing identification badge, • Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff, • Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members, • Functions as a member of a team committed to quality patient care, • Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice, • Attends and participates in mandatory quarterly staff meetings / huddles, • Completes Mandatory Education timely and consistently, • Attends and participates in training, review classes and projects as assigned, • Handles difficult situations and people with tact, professionalism and H.E.A.R.T, • Accurately documents patient complaints and concerns, ensuring the patient feels heard and supported. Appropriately escalates issues to the designated personnel for timely resolution, • Demonstrates good judgment in escalating difficult situations and people to Management personnel, • Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after-weekend absences, tardiness and early departures, and long meal periods in accordance with the policy, • Promotes a positive work attitude, fostering teamwork and acceptance of management decisions, • Supports on-site training initiative for new Patient Services employees, • Assist co-workers whenever possible, to achieve office goals and patient satisfaction, • Works independently, takes initiative in completing assignments and does so without reminder., • Completes all miscellaneous work assigned by Director, Assistant Director, Manager, Supervisor, Team Leader or Physician accurately and in a timely manner, • Opens office as needed; turns on copiers, terminals and printers, and updates computer for current day's session, • Communicate with clinical staff to keep patient informed of appointment status, • Verifies insurance eligibility and coverage by phone, independent website, RTE or EPIC at time of service, • Verifies patient demographic and insurance information at time of visit. Ensure all demographic and insurance information is accurate, complete and up to date in the patient's chart. Scans current insurance card and photo identification into system, • Provides, explains and reviews for accurate completion, all Registration forms, consent forms and obtains signatures as required, • Provides and explains the Authorization to Release Health Information to patient at their request and documents appropriately, • Discusses balances due, including past balance, co-payments, co-insurance and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via check, money order or credit card in compliance with our policies and procedures, • Offers Patients My Chart Activation in compliance with Meaningful Use guidelines, • Provides After visit Summary in compliance with ACO guidelines, • Follow end of day check process daily to total and balance collections, • Begins the check in process in EPIC. Act on notations and complete the check in process successfully, • Schedules/Cancels/Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures, • Obtains HMO insurance referrals as required for maximum reimbursement of services rendered, • Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons, • Maintains supply inventories and equipment necessary for the effective performance of the job; communicates supply needs to the office supervisor in a timely manner, • Maintains a neat, organized, orderly environment in the reception and waiting room areas, including physician business cards, brochures, signage, etc., • Closes office as needed, ensuring all patients accounted for and discharged. May be required to set alarm, • Actively demonstrates good oral and written communication skills with both internal and external customers, • Demonstrates flexibility in schedule to meet patient and office needs, • Participate in a rotating schedule for holidays and weekends, if applicable. May be required to adjust shifts to meet the operational needs of the practice, • Cross-trained in all specialties to ensure continuity of service and coverage across the department. All staff are hired for the building, not a specific suite or specialty, and expected to adapt to evolving practice needs, • Maintains the kiosk representative station when assigned, assisting patients with check-in, navigation, and general inquiries to ensure a welcoming and supportive experience, • Works with a sense of urgency, • Performs other tasks as required for the effective and efficient functioning of the Practice when directed to do so by Supervisory and Managerial personnel, • Actively monitors and works assigned and unassigned work queues during downtime to support efficient operations and ensure timely patient service, • Respond to emails promptly and professionally, ensuring all inquiries and concerns are addressed in a timely manner. Utilize Reply All when needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of customer service or healthcare related experience, • Experience as a receptionist in a healthcare setting, • Experience working with electronic health records, • Experience working with scheduling programs, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

At MVP Health Care, we're on a mission to create a healthier future for everyone which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Overpayment Recovery and Monitoring Analyst to join #TeamMVP. If you have a passion for managing audits, medical coding, and analytical thinking and this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • Bachelor's degree in Health Administration, Business, Economics, Health Informatics, or related field. Associate's degree with the equivalent combination of related experience may also be considered., • Coding certification, such as AAPC CPC, CIC, COC, CCS is required., • The availability to work full-time, virtual in New York State, • A minimum of three (3) years' experience in a professional coding environment or three (3) years' experience in auditing and/or reviewing, customer care, membership, pharmacy, or relevant healthcare industry experience., • Intermediate knowledge of provider reimbursement methodologies and all current coding methodologies., • Intermediate knowledge of Health Insurance and various plan types. Intermediate analytical, problem-solving skills and attention to details., • Ability to initiate education with providers and make internal recommendations for process improvements. Goals and outcomes of the recommendations and education must be measurable., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Manage recurring audit inventories, ensuring timely progression and completion of existing audits., • Identify and initiate new audits as patterns emerge through risk-based monitoring efforts, datamining, and other routine payment policy reviews., • Analyze new opportunities to substantiate, size, and prioritize audit needs, and develop audit protocols for new audit types., • Report suspected fraud and abuse to the SIU for further investigation and identify providers in need of education., • Collect and validate Key Performance Indicators (KPI's) from payment integrity functions across the organization., • Assist in the reporting of monthly metrics and participate in cross-functional audit operations., • Handle department projects, participate in committees relevant to payment integrity, and support process improvement efforts., • Participate in training and development activities within the department and corporation., • Perform other audit activities and manual reviews as requested, ensuring accuracy of claims and supporting overall payment accuracy., • Perform research using "best practices" in auditing methodologies, remaining current in CPC coding, reimbursement methodologies, MVP Policies and Procedures, and updates in professional literature., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual within New York State #cs Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Job DescriptionCompany Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms. Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere. We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal. Together we’re dedicated to making an impact. Sound like you? Join and grow with us. Job Description • Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Image Guided Surgery (IGS) efficiency and usage., • Analyze and resolve regional system issues through detailed analysis and utilization of critical thinking via technical training & documentation., • Act as regional escalation point and escalate issues in a timely manner., • Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services., • Utilize expertise and customer’s feedback to provide plans to improve the quality improvement process., • Act as primary customer liaison, maintaining and managing site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc., • Collaborate and strategize with the Account Managers in your region, evaluating customer situations, open sales projects, and identifying and referring sales leads., • Leverage technical expertise to distribute knowledge throughout the team., • Manage knowledge transfer of new developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis., • Promote Brainlab Support best practices and identify & rectify knowledge gaps within the team., • Promote IGS products and services to surgeons at trade shows, including the development of reference sites., • Report and document complaints per Complaint Handling Standard Operating Procedure (SOP)., • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience., • 1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred., • 1-2 years minimum customer service experience preferred., • Knowledge of surgical procedures, anatomy and medical terminology preferred., • Proficient in the use of PC software applications including Microsoft Office., • Self-motivated, detail oriented and a proven history of ability to make independent decisions. Additional Information In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more. Visit us at: Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Job Description Salary: $55,000- $60,000/yr Other Forms of Compensation: Pay Grade: 12 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary Job Summary: Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures. Key Responsibilities: Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success. Preferred Qualifications: HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1475187 Crothall Healthcare RANDY ERPELDING [[req_classification]]

Job Description Registered Nurse (RN) – Marketing & Sales Director Hudson River Valley Medical PC About Us At Hudson River Valley Medical PC, we are committed to delivering exceptional outpatient infusion therapy in a comfortable, patient-centered environment. We serve patients requiring specialty infusions for chronic and acute conditions, offering expert nursing care, modern facilities, and a focus on safety, comfort, and clinical excellence. Position Summary This hybrid role combines clinical excellence with business development and community engagement. The RN Marketing & Sales Director / Patient Care Coordinator will not only provide skilled nursing care and coordinate infusion services, but also lead marketing efforts, build referral networks, and act as the bridge between patients, providers, and our in-house team. We are looking for a licensed Registered Nurse with strong infusion skills who thrives in patient care, enjoys relationship-building, and has a passion for growing healthcare services in the community. Key Responsibilities Patient Care & Clinical Coordination * Perform skilled nursing care, including starting and monitoring IV infusions, PICC line care, and other venous access procedures. * Conduct pre-infusion assessments, monitor patients during therapy, and respond promptly to infusion-related complications. * Provide patient and family education regarding therapy, potential side effects, and self-care after infusion. * Collaborate with physicians, pharmacists, and healthcare partners to ensure coordinated treatment plans. * Maintain accurate, timely clinical documentation and ensure compliance with HIPAA, OSHA, and infection control standards. Marketing & Sales Leadership * Lead community outreach to build awareness of Hudson River Valley Medical PC infusion services. * Develop and manage social media, digital, and print marketing campaigns. * Build trusted relationships with local physicians, clinics, and referral sources to create and expand a strong referral network. * Conduct outreach visits, educational presentations, and networking events to promote services. * Oversee brand reputation by monitoring patient feedback and online reviews; implement strategies to encourage success stories. Patient & Provider Liaison * Serve as the primary point of contact for patients, ensuring seamless communication between providers and the care team. * Address patient questions, feedback, and concerns with empathy and professionalism. * Partner with staff to ensure the patient journey is smooth from referral to discharge. Required Qualifications * Graduate of an accredited school of nursing (RN required; BSN preferred). * Current, unrestricted RN license in New York. * Minimum 1 year of clinical experience in infusion therapy. * CPR/BLS certification (ACLS preferred). * Strong organizational, communication, and relationship-building skills. * Proficiency with Microsoft Office and EMR systems. Preferred Qualifications * Previous experience in an ambulatory or specialty infusion setting. * PICC line insertion/maintenance certification. * OCN (Oncology Certified Nurse) or CRNI (Certified Registered Nurse Infusion). * Prior marketing, sales, or business development experience, preferably in healthcare. What Makes You a Great Fit You are both a clinician and a connector. You thrive in providing excellent patient care while also engaging with the community, providers, and partners to grow services. You are motivated by improving patient experiences, expanding access to care, and making a meaningful impact on people’s healthcare journey. Powered by JazzHR zL1EesK2dS