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Aquestive Therapeutics is hiring directly for several key positions, with Inizio Engage supporting the recruiting process. About Aquestive Therapeutics With more than 20 years of pioneering patient-centered innovation, we've transformed how millions access life-saving medications. Our track record speaks for itself: 6 FDA approvals, 2.5 billion doses delivered worldwide, and a presence across 6 continents. As we prepare to launch Anaphylm™, our latest breakthrough in overcoming patient barriers, we're building a sales team that shares our commitment to innovation that matters. The Role As a Therapeutic Specialty Representative (TSR), you’ll be on the front lines of a critical product launch, introducing Anaphylm to healthcare providers. Anaphylm has the potential to be the first and only FDA-approved, non-invasive, orally delivered epinephrine product for the treatment of severe allergic reactions, including anaphylaxis. If approved, people at risk for severe allergic reactions would have a device-free, needle-free epinephrine option. Similar in size to a postage stamp, Anaphylm is administered as a thin, dissolvable film placed under the tongue. As a Therapeutic Specialty Representative (TSR), you will educate healthcare providers on how Anaphylm is designed to address barriers that prevent patients from carrying and administering epinephrine, building trusted relationships to drive adoption of Anaphylm. This role is ideal for ambitious sales professionals who thrive in a launch environment and who want their work to have genuine clinical impact. Key Responsibilities Strategic Territory Development * Design and execute territory business plans that identify high-potential accounts and drive measurable market penetration * Analyze prescribing patterns, payer landscapes, and competitive dynamics to prioritize efforts and maximize ROI * Partner with Regional Sales Managers to align field execution with broader commercial strategy Clinical Education and Relationship Building * Deliver compelling, compliant clinical presentations that demonstrate Anaphylm's value in addressing unmet patient need * Build trust-based relationships with key prescribers, practice administrators, and healthcare stakeholders through consistent engagement and authentic dialogue * Navigate complex clinical objections with insight and empathy, positioning Anaphylm as the solution to real-world challenges Access and Pull-Through Excellence * Master payer coverage dynamics across your territory—national, regional, and local insurance landscapes * Collaborate with Market Access, to overcome prior authorization barriers and ensure seamless patient onboarding * Drive formulary wins and in-office pull-through by equipping providers with the tools and knowledge they need Flawless Execution * Orchestrate high-impact customer engagement programs including lunch-and-learns and speaker events * Maintain CRM excellence: capture detailed call notes, payer feedback, sampling activity, and strategic next steps with precision * Ensure 100% compliance with PDMA sampling requirements, AE/product complaint reporting, and promotional guidelines Field Intelligence * Serve as the eyes and ears of the organization, sharing customer insights, competitive intelligence, and best practices that inform strategy * Contribute to a culture of continuous learning and improvement across the sales organization Qualifications Required * Bachelor's degree * 3+ years of pharmaceutical, specialty, or B2B sales success with proven track record of exceeding targets * Deep understanding of payer coverage, prior authorization workflows, and access barrier navigation * Strong analytical skills with demonstrated ability to translate data into actionable territory strategies * Willingness to travel overnight 50% for customer meetings, conferences, and sales meetings Preferred * Launch experience in specialty or allergy markets. * Specialty pharmacy or hub services background * Experience selling products that address medication adherence or administration barriers Who Thrives Here * Mission-driven achievers motivated by outcomes results-oriented with passion for improving patient outcomes * Strategic hunters who combine creativity, persistence, and disciplined execution to drive market growth * Resilient and adaptable performers able to navigate obstacles, adapt quickly, and thrive in a competitive, fast-paced launch environment * Collaborative team players who elevate others while maintaining accountability for outcomes * Consultative and influential communicators who earn trust, educate customers, and drive conversion through insight and conveying value Compliance * Ensure field compliance with all company and industry standards, including: * Sampling and PDMA (if applicable) * Adverse Event (AE) and product complaint reporting * On-label and compliant promotional dialogue * CRM data quality and timely documentation * Maintain alignment with corporate policies, training, and legal/regulatory requirements. The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education. Expected salary range: $125,000 - $150,000/per year. Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days The above statements are intended to describe the general nature and level of the work being performed by colleagues assigned to this position. This is not intended as an exhaustive list of all responsibilities, duties, and skills required. Aquestive reserves the right to make changes to the job description whenever necessary. As part of Aquestive’s employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionThe work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing. Essential Duties/Responsibilities: • Identify and translate business needs into clearly defined requirements for insurance software applications., • Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups., • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations., • Build strong relationships within the business units and support functions to understand the business needs., • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues., • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible., • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements., • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff., • Team player who works well with technical and business resources., • Meet objectives & goals set forth by management, • Perform additional projects/duties as assigned by management.Required Skills/Abilities/Education/Experience:, • Bachelor’s Degree or equivalent work experience in Business Analysis, • 2-4 years of experience in Business Analysis – Requirements documentation, Functional testing, Reporting tools, Relational databases, SQL., • Experience in programming is a plus., • Experience working in the Insurance/Benefits industry is a big plus., • Experience with Azure DevOps is a plus

Job Description OVERVIEW: Join an exceptional national team of Practice Liaisons. The Practice Liaison represents US Fertility to the referring provider community, our industry partners, and our patients within a geographical area. The goal of this position is to grow new patient volume by maintaining and enhancing current provider relationships, developing new referring provider relationships, leveraging industry partners, and increasing overall brand awareness for the practice’s region. The liaison works closely with the US Fertility physicians to organize and lead networking opportunities to partner with referring providers in the care of our patients, and lead patient-facing events. Success is achieved through the attainment of specific and measurable goals related to patient referral volume, field activity, and performance of target accounts. The schedule is working M-F 8am-5pm supporting our RMA NY office (Long Island, NY) How You'll Contribute: • Conduct regular visits to OB GYN offices and other referring providers to promote our services, establish partnerships, and strengthen existing relationships. Visits include office calls, luncheons, dinners, open house events, preceptorships, and meetings., • Organize and manage educational opportunities (i.e., webinars, seminars) for referring providers and potential patients., • Using market and competitive intelligence as well as internal data, create and maintain territory call routing plan to achieve goals. Maintain accurate records of visits, interactions, and partnership activities., • Tailor messaging and strategy based on US Fertility service differentiators, knowledge of territory, and evolving market factors., • Drive annual territory competitive analysis. Analyze market trends, competitor activities, and industry developments to inform strategies and identify growth opportunities., • Work closely with US Fertility physicians to establish individual account strategy & target accounts, ., • Maintain up-to-date records and contact information for each provider account in Salesforce., • Monitor referral volume and tailor strategy and prioritize activity based on data. Able to interpret reporting and find data-driven insights to drive actions., • Leverage industry partners and local employers as applicable to enhance referrals, expand reach, and grow brand awareness., • Work with the marketing team to design and deliver territory-specific provider collateral tailored to local needs., • Deliver weekly activity reports and monthly expense reports. Manage field territory budget., • Be prepared to speak to referral results and trending at quarterly director/physician meetings., • BA/BS in Business, Marketing, Healthcare, Liberal Arts & Sciences., • 2 years experience in medical/service sales preferred., • Women’s healthcare pharmaceutical sales preferred., • Must live within geography of responsibility or within reasonable driving distance., • Time and territory management skills. Familiarity with local market and health systems., • Strong technical skills – Microsoft Excel, Microsoft Powerpoint, Salesforce, Power BI. Ability to leverage data to drive field priorities., • Self-motivated, independent worker., • Demonstrated success in influence and negotiation skills., • Excellent oral and written communication skills., • Competitive pay + bonus, • Comprehensive training, • Medical, dental, vision, and 401(k) matching, • Generous paid time off and holidays, • Tuition assistance To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen. To learn more about our company and culture, visit here.

Job Description Join Auto-Chlor System, a nationwide, family-owned company that has been proudly serving the hospitality industry since 1938. We are seeking a motivated and driven Outside Sales Representative to join our team in Plainview. As an Outside Sales Representative, you will generate your own leads, lease our cutting-edge commercial dishwasher machines, and upsell our extensive range of cleaning and disinfecting products. This is your opportunity to take control of your success and grow your career with a trusted industry leader. Key Responsibilities: • Prospecting restaurant and foodservice operations with a need for our service within a protected territory., • Develop and manage a sales pipeline through effective relationship building and strategic outreach., • Gather and utilize business intelligence on prospects to support sales calls, product presentations and drive new business., • Research and recommend related and/or additional markets for business expansion., • 1st year Base + commission expected earning potential of $90,000-$100,000., • 2nd year Base + commission expected earning potential of $120,000-$140,000., • Company car, phone, and tablet to help you succeed in the field., • Award winning sales training and on-going career support., • Career growth opportunities within our expanding organization., • Quarterly performance bonuses & incentives., • A comprehensive benefits package including medical, dental, vision, 401(k) with profit-sharing, life insurance, paid holidays, and more. Location: 1530 Old Country Road Plainview, NY 11803 #OSR

Job Description Join Auto-Chlor System, a nationwide, family-owned company that has been proudly serving the hospitality industry since 1938. We are seeking a motivated and driven Outside Sales Representative to join our team in Richmond Hill. As an Outside Sales Representative, you will generate your own leads, lease our cutting-edge commercial dishwasher machines, and upsell our extensive range of cleaning and disinfecting products. This is your opportunity to take control of your success and grow your career with a trusted industry leader. Key Responsibilities: • Prospecting restaurant and foodservice operations with a need for our service within a protected territory., • Develop and manage a sales pipeline through effective relationship building and strategic outreach., • Gather and utilize business intelligence on prospects to support sales calls, product presentations and drive new business., • Research and recommend related and/or additional markets for business expansion., • 1st year Base + commission expected earning potential of $90,000-$100,000., • 2nd year Base + commission expected earning potential of $120,000-$140,000., • Company car, phone, and tablet to help you succeed in the field., • Award winning sales training and on-going career support., • Career growth opportunities within our expanding organization., • Quarterly performance bonuses & incentives., • A comprehensive benefits package including medical, dental, vision, 401(k) with profit-sharing, life insurance, paid holidays, and more. Location: 13050 91st Ave, Richmond Hill, NY 11418 #OSR

Job DescriptionThe Role: As a Senior Software Engineer, you will play a crucial role in designing, developing, and maintaining our commodity/energy production, trading, and logistics products, in an agile environment. You will be responsible for collaborating with cross-functional teams, developers, product managers to deliver high-quality software solutions. You are expected to implement best practices in coding, testing, and deployment, ensuring scalability, performance, and security. Strong problem-solving skills, excellent communication, and the ability to adapt to new challenges in a fast-paced environment is essential for this role.Key Responsibilities • Design and develop software utilizing common coding standards and design patterns for API’s and interfaces in a variety of languages - C/C++, Java and/or C#, • Diagnose and debug new and existing software as part of our extensive trading system using Microsoft Visual Studio and other modern debugging tools, • Interact with the business experts and customers to understand the end user requirements and collaborate within engineering teams to build robust solutions, • Collaborate with local and remote team members across different time-zones, • Promote best practices in coding, design, and architecture, • Contribute to developing and refining development processes to enhance quality and productivity, • Coach and mentor junior members of the team, • Participate in architecture discussions to share experiences and provide advice, • Participate in stakeholder and customer conversations and demonstrationsRequired Skills, Experience and Qualifications:, • BS degree in Computer Science from a reputed university, • 6+ years of hands-on experience in coding and designing complex, enterprise, applications, • Strong programming skills in C, • Experience developing SQL and working with relational databases (Oracle, MSSQL), • Strong analytical and problem-solving skills, • Excellent communication skills, • Experience working in an agile team setting across different time-zones and countries, • Ability to coach and mentor junior members of the team, • Java and/or C# .NET experience is a plus, • Strong development experience using design patterns, object-oriented design, and SOLID principals, • Experience with developing financial or commodity/energy trading software is a plus

Job Description Ducon is a leading engineering and technology company, established since 1938, and now expanding into the clean energy and industrial AI space. Our new initiative, IQEnergy AI, is an advanced digital platform that helps industries optimize power generation, reduce emissions, and improve operational efficiency through AI-driven analytics and predictive maintenance. We are looking for a dynamic Product Manager to spearhead this new business division with total responsibility to develop sales, operation and implementation of this platform. You will be involved in sales and marketing efforts of our business through content creation,, business presentations, client acquisitions, platform implementation, and growing this new business division. The ideal candidate will combine all these commercial and technical skills with a strong appreciation for AI solutions. Role Overview As the Product Manager for this new business segment, you’ll be responsible for generating all leads with industrial and utility clients, and build revenue, manage the team for implementation, of the online platform, and develop the AI platform with inhouse technical team. You’ll design and execute marketing strategies, to build client relationships, and create brand visibility. Key Responsibilities • Develop and implement sales strategies to promote our businesses to existing and new industrial clients., • Identify and pursue new business opportunities in energy, manufacturing, and infrastructure sectors., • Build and maintain long-term client relationships, ensuring high customer satisfaction and retention., • Collaborate with the product and engineering teams to refine offerings based on market feedback., • Work with clients to implement the Ai solutions in their plants with our technical team., • Represent our company at trade shows, conferences, and online events., • Bachelor’s degree in Engineering, Business, columniations, or computer science., • 5–10 years of experience in B2B sales in the energy, industrial automation, or technology sectors., • Familiarity with AI, IoT, social media ads, and or digital transformation platforms, • Excellent communication, computer, graphics, and creation skills, • Ability to work independently and meet deadlines

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking a Full Time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. The FT shift is Mon-Fri, 5am-2pm. You must have your own reliable transportation and a valid drivers license. You must be willing to serve patients in all 5 boroughs and Long Island and surrounding areas. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hoursWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Proof of first shot of Covid-19 Vaccine by 30 days of employment, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $24/hr, • Flexible schedule, • Mileage reimbursement

Job DescriptionRapidly growing mid-sized law firm is seeking a Finance and Accounting Specialist/ Junior Comptroller to join the firm’s finance team. Falcon Rappaport & Berkman LLP is a rapidly-growing boutique multistate law firm with headquarters in NYS focusing on the transactional areas of Real Estate, Estate Planning and Administration including Elder Law and Asset Protection, Taxation, Corporate and Securities, Litigation, Bankruptcy and Creditors Rights, Emerging Technology, Digital Assets, Cannabis and Psychedelics, and Labor and Employment matters. FRB’s fully integrated areas of concentration expertly advise real estate professionals, closely held business owners, discerning families, and private equity firms. The interdisciplinary collaboration among the lawyers of FRB allows the firm to achieve unparalleled outcomes for its clients that could only be secured through proficiency in multiple fields of law. As such, our growing firm begets the growing need for talented individuals to assist our financial team. While FRB does have an office in Manhattan, Westchester and California, this position will be primarily based out of our Rockville Centre location and can be hybrid or fully remote for the right candidate. Job Summary The Finance and Accounting Specialist/ Junior Comptroller supports the Comptroller/CFO in overseeing the accounting and finance operations of the firm. This role ensures accurate financial reporting, compliance with accounting standards and legal/regulatory requirements (including law-firm specific requirements), and contributes to financial planning, analysis, internal controls, and operational efficiency. The ideal candidate will have the capability to create journal entries and reconcile deposits in QBO to our billing system (CLIO), assist with monthly closes in QBO, calculate and prepare complex commissions calculations and other financial reports, and address 401K and workers comp audits at a minimum. They will be organized and approach each issue with an analytical mindset. Reports To Controller and the Management Committee Key Responsibilities • Oversee day-to-day accounting operations: general ledger, accounts payable, accounts receivable, billing/collections, payroll, bank/treasury activities., • Assist in managing the month-end, quarter-end and year-end close processes, including journal entries, account reconciliations, and preparation of financial statements., • Prepare and analyze internal and external financial reports (balance sheet, income statement, cash-flow, partner / equity accounting as applicable to law firm)., • Assist with budgetary processes, forecasting and variance analysis; provide insights and recommendations., • Work closely with other departments (e.g., practice groups, billing department, operations) to support business objectives, cost-management and profitability analysis., • Support audit activities (internal/external), tax filings and compliance matters (including law-firm specific matters like partner compensation, trust accounting, etc.)., • Identify process improvement opportunities, system automation/enhancement and reporting efficiencies., • Serve as backup in billing/deposits when needed. Required Qualifications, • Bachelor’s degree in Accounting, • 3+ years of progressively responsible accounting/finance experience; experience in a law firm or professional services environment strongly desirable., • Excellent analytical, problem-solving, organizational and communication skills. Ability to engage with attorneys/partners, operations, and management., • Proficiency with QuickBooks Online and mastery of Excel skills (pivot tables, lookups, modeling)., • High level of integrity, confidentiality and the ability to handle sensitive financial and partner/firm-equity matters., • Ability to manage multiple projects simultaneously, meet deadlines and work effectively in a collaborative but fast-paced environment. Preferred Qualifications, • Prior law-firm or professional services accounting experience (including partner compensation), • Experience with business intelligence/reporting tools, process automation or finance systems implementation., • Familiarity with billing/timekeeping systems specific to law firms and the intersections of finance + operations in the legal services environment. Core Competencies, • Financial literacy & collaboration, • Accuracy and attention to detail, • Initiative & continuous improvement mindset, • Strong interpersonal and communication skills, • Resume, • Cover Letter, • Robust benefits package, including life and disability insurance, 401(k) match, and contribution toward health insurance premiums., • Flexible work hours and location, including option for 100% remote. Powered by JazzHR enoYg3xnRK

Job DescriptionThe Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients and team members to design and implement product customizations and interfaces.Key Responsibilities: • Present the project’s technical solution to client representatives., • Support client training services., • Consult with client’s technology users to determine technical requirements to be addressed by the ION solution., • Provide guidance to Technical Consultants., • Follow ION documentation standards and resolution process flow for all deliverables., • Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities., • Maintain full chargeability on client account(s) as assigned., • Provide technology advice, design, analysis, custom code development, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the Endur/Findur for the client’s business needs., • Participate in and support the architectural design decisions regarding interfaces between Endur and other systems, as well as the technical approach for custom scripts and reports, and gain the client’s confidence in the recommended approach., • Support and adhere to implementation best practices in one or more technical development areas of Endur/Findur in all technical design, specifications, custom coding, and testing deliverables., • Assume hands-on project implementation duties (design, coding, testing) in all phases of an ION implementation, reporting to the Project/Account Manager., • Gather and document technical requirements, code specifications, test plans/results, and any other deliverables required by the project as determined by the Project/Account Manager or Principal Technical Consultant., • Support client training services in custom development technologies.Required Skills, Experience and Qualifications:, • Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field., • 5+ years’ experience in Software Design and Development and/or deployment., • Minimum 3 years direct experience working with Endur/Findur in designing, coding, configuring, testing, and debugging reports, plugins, and interfaces for ION solution in client environments., • Experience working with at least one object-oriented languages such asC# .NET, Java, C++.Preferred Qualifications:, • Experience in the energy, commodities or financial field or working with an ETRM/ or CTRM system., • Experience with MS SQL Server is required., • Experience in the energy, commodities or financial field or working with an ETRM/ or CTRM system., • Experience in designing, configuring, and troubleshooting installations of enterprise software in client environments., • Experience in Interface design and implementation following standard integration patterns., • Experienced and skilled user of office productivity tools such as Word, Excel, PowerPoint, SharePoint and Project Server., • Experience writing technical specifications., • Strong understanding of relational database concepts., • Strong Object-Oriented Skills., • Excellent interpersonal skills., • Good written and oral communication skills., • Must be self-motivated, independent, resourceful and one who is capable of being objective and giving/taking constructive feedback., • Strong analytical and problem-solving skills., • For on-site consultants, ability to work onsite at client locations as needed., • Ability to deliver with little to no guidance from manager., • Ability to work as part of a project team structure., • Development role:, • Strong Experience with a subset of the following programming technologies: Java, Soap Webservices, JavaScript, jQuery is required., • Experience working with Integrated Development environments such as Eclipse, • Experience with business reporting tools such as SAP Crystal Report or Tableau., • Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira) is required.

Job DescriptionThe Role: This is an exciting opportunity to join ION as a Technical Consultant. As a Technical Consultant, you will be responsible for supporting client requests as well as maintaining client’s extensions, interfaces, and processes following best practices. Key Responsibilities:● Assume hands-on Center of Excellence (COE) duties for Openlink Endur and/or Findur throughout the engagement. Those include but not limited to, Business as Usual (BAU) support, static data maintenance, managing of client’s custom code and interfaces, running End of Day (EOD) activities, performing minor enhancements, fixes, and configuration of the system, liaising with ION’s Support Services team on core bugs or enhancements. ● Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components.● Gain proficiency in one or more business areas.● Follow documentation standards and resolution process flow for all deliverables.● Follow delivery methodology standards.● Track deliverables to estimates and deliver on time. ● Keep Manager and engagement owner(s) informed regarding the status of assigned responsibilities.● Maintain full chargeability on client account(s) as assigned.● Travel to customer site to work on projects as needed.● Participate in requirements analysis, custom code development (design/configuration/testing) and provide support for the client’s business needs with some assistance from the team lead.● Gather and document technical requirements with guidance from lead, code to specifications.● Demonstrate strong reporting and development skills.● Adhere to ION’s best practices. ● Participate in Product deployment and configuration at client site or ION Cloud with some assistance from the team lead.● Gather and document system requirements, test plans/results, and any other deliverables required by the engagement.● Gain proficiency in one or more technical area for the system (interfaces, deployment, performance tuning, database analysis, etc.)● Setup internal ION Product Environments for testing and validation as needed.● Some travel to client site may be required. ● For EOD support, must overlap with US clients’ EOD run hours typically from 6pm to 11pm US Central Time.● For BAU support, must completely overlap EMEA CET hours and some US Eastern time coverage up to 12pm ET. Required Skills, Experience and Qualifications: • Openlink Endur/Findur Product experience in BAU and EOD support activities per role profile, • BAU support for lower complexity items such as reports and running internal processes, • Running EOD and troubleshooting as needed, loading prices, familiar with Openlink troubleshooting steps, log viewer configurations, reruns, etc., • Connex message hospital troubleshooting and reprocessing is a plus, • Worked on at least Openlink V18+, • Some exposure to OpenJVS, • Java knowledge as a foundation is required., • Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field., • 2+ years’ industry experience in Software Design and Development or deployment, • Experience with one or more of the following technologies: C# .NET, Java, C++, Soap Webservices, • Minimum 2-year experience with one or more of the ION products or another ETRM/CTRM, • Experience in designing, configuring, and troubleshooting installations of enterprise software in client environments is preferred., • Experience with RDBMS such Oracle or MS SQL Server is required., • Experience with writing SQL scripts in Oracle or MS SQL, • Experience with Interface implementation following industry standard integration patterns., • Fundamental networking knowledge, • Ability to follow system deployment steps with little guidance from senior team members, • Ability to follow design specifications with little guidance from senior resources., • Experience working with Integrated Development environments such as Visual Studio, Eclipse, Visual Studio Code, • Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required., • Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint, • Strong understanding of relational database concepts, • Strong Object-Oriented Skills, • Strong analytical and problem-solving skills, • Good written and oral communication skills, • For on-site consultants, ability to work onsite at client locations as needed., • Ability to work as part of a project team structure

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌($20.00 - $30.00/hr), • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionProject Manager Engagement Type: Contract (Duration: 7-8 months) Location: Garden City, New York Reports To: Director Development We are seeking a tenacious Project Manager (Contractor) to support a software development project entering its final stages, focusing on stakeholder communication, release readiness, and launch execution. This role requires strong expertise in communication management and organizational change management to ensure smooth deployment and adoption across the organization. This role is pivotal in fostering workforce engagement, coordinating internal resources, and ensuring seamless collaboration between internal and external teams. Key Responsibilities • Communication Management:, • Serve as the spokesperson for the project, creating energy and enthusiasm within the workforce., • Develop and distribute weekly communications to employees, highlighting upcoming milestones and what's in store next week., • Maintain transparency and clarity in all project-related messaging., • Organizational Change Management:, • Design and execute strategies to ensure smooth adoption of the new system., • Conduct readiness assessments and manage stakeholder expectations., • Support training and engagement activities to prepare the workforce for transition., • Stakeholder Engagement:, • Build strong relationships with Executive Leadership Team, IT, and external partners., • Act as the liaison between internal teams and the external vendor to resolve issues and manage risks., • Project Leadership & Coordination:, • Act as the internal lead for the case management system rewrite project., • Work hand-in-hand with the external partner's Project Manager to align timelines, deliverables, and quality standards., • Coordinate internal project resources across business units and technical teams., • Governance & Reporting:, • Provide regular status updates to leadership and maintain accurate project documentation., • Experience:, • 5+ years of project management experience, including large-scale technology implementations., • Proven success in managing vendor relationships and cross-functional teams., • Preference given to individuals with experience in Alternate Dispute Resolution, or within the Legal industry., • Technical & Professional Skills:, • Exceptional communication skills with a proven ability to inspire and engage diverse audiences at all levels within an organization., • Strong knowledge of project management methodologies and tools., • Demonstrates persistence in overcoming obstacles and remains focused on project objectives during periods of uncertainty or challenge., • Familiarity with Organizational Change Management frameworks (e.g., Prosci ADKAR)., • Behavioral Competencies:, • Influential leader with high emotional intelligence., • Ability to thrive in dynamic, fast-paced environments., • Maintains composure and effectiveness under pressure, adapting quickly to changing priorities and setbacks., • Prosci or similar, Change Management Certification, • Agile/Scrum Certification -Medical Benefits • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 12/01/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

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