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Job Description We are seeking an experienced and dynamic Community Manager to join our Multifamily Management department. This position maintains positive relationships with owners, residents and staff, which build the positive reputation of Gotham, while implementing the annual plans to achieve revenue goals, execute capital improvements and meet all legal requirements. The Community Manager is responsible for all property operations and is to effectively initiate, manage, coordinate and motivate all available labor and resources in order to accomplish property objectives and goals. These objectives/goals include, but are not limited to effectively maximizing occupancy levels, profit levels and property values. Essential Responsibilities: Position may be required to perform duties outside their normal responsibilities as needed and when requested. Owner(s) & Resident Relations: • Interacts directly with property owners, asset managers, and business partners to ensure client satisfaction., • Ensure timely and accurate communications with clients, staff and all stakeholders across all projects or transactions, • Interface with residents to address issues/concerns and enhance the living environment., • Work collaboratively with other departments (i.e., compliance, transfer, leasing, and accounting) Building Operations: • Manage day-to-day operations of the property while emphasizing a positive response to concerns of residents and client., • Ensure the timely maintenance of all building operations and systems., • Ensure that all properties pass all audits, reviews, and inspections., • Oversee all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion., • Negotiate all service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.)., • Respond to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions., • Oversee apartment improvement construction projects and capital improvements as required. Administrative & Financial Functions: • Participate in preparation of short and long range operating budgets and forecasts., • Prepare Monthly Variance Reports, Utility Consumption Reports, and other reports as required., • Analyze past income and expenditure patterns and make recommendations., • Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders and delivery logs; and review charges and identify and report discrepancies., • Assure that appropriate insurance requirements are in place for all properties. Supervisory Functions: • Provide direction and scheduling to Resident Managers, office, building and leasing staff. Ensure compliance with policies., • Set goals and objectives for staff, • Review and approve commissions and resolve commission disputes for Leasing Representatives., • Supervise the work of outside contractors at the property to ensure compliance with contractual agreements, municipal codes, and safety standards. Works with contractors to minimize impact of work on the resident’s comfort and accessibility. Qualifications and Competencies: • Bachelor’s degree in business, marketing, real estate or finance or equivalent experience in residential property management., • 5 years of residential rent regulated property management experience in NYC., • Experience with high end residential properties., • Experience with LIHTC units., • Working knowledge of building operations and maintenance., • Proficient in Microsoft Outlook, Excel and Word., • NY Real Estate License or ability to obtain license within 90 days of employment., • Revenue Management Program experience preferred., • Acts in ways that demonstrate integrity. Makes and fulfills commitments., • Displays diplomacy while handling difficult issues and challenges in a calm, rational manner and inspires others to do the same. Remains empathetic and objective while acknowledging others’ strong emotions., • Achieves results within timelines. Demonstrates levels of urgency appropriate to the situation. Prioritizes tasks with logic and prevents or manages obstacles to attaining the necessary results. Demonstrates flexibility when required and still achieves the best possible result. Delegates and develops staff while achieving results and prepares them for future situations., • Builds and maintains trust with owners, residents, staff and contractors/vendors using open, honest and regular communication. Show awareness and empathy to the needs, feelings and expectations of others. Builds rapport with a broad range of people., • Demonstrates expert knowledge of all industry standards in the correct use of and limits to facilities operating systems and the legal requirements of the NYC rental market., • Ensure revenue targets are met through management of leasing and marketing program. Company DescriptionFounded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food hall Gotham Market at The Ashland. Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in. Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food hall Gotham Market at The Ashland.\n\nGotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.\n\nGotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionManager, Game Operations About the Opportunity The National Women's Soccer League (NWSL) is one of the fastest-growing professional sports leagues in the U.S., powered by 16 clubs and a deep roster of the world's best players, and built on record-shattering fan, media and commercial growth. Now in its 13th season, the league's momentum continues to accelerate, with viewership and attendance numbers growing rapidly, social media fandom on the rise, team valuations massively increasing and new top sponsors investing in the NWSL brand. This unprecedented growth in audience, media reach, and franchise value reflects the NWSL's expanding fan base and increasing dominance in the sports-media landscape and popular culture. The future of the NWSL is now - and we're looking for world-class talent like you to help us continue the momentum. The Role The Operations Manager is a critical, high-impact role responsible for the successful, professional, and compliant execution of all NWSL matches and league events. You will serve as the primary conduit between the league office and all clubs, ensuring the highest standards are met for on-field competition, security, match operations, and integrity programs like VAR. This is a chance to leverage your sports administration experience to directly contribute to the professionalism and growth of the fastest-growing women's sports league in the world. What You Will Own & Drive The Operations Manager will own and execute the following critical functions: • Gameday Operations & Safety: Lead and supervise the execution of match day operations, security initiatives, and accreditation processes to ensure a professional, secure, and world-class fan and player experience., • Competition Integrity (VAR): Manage and coordinate the league's Video Review (VAR) program, including scheduling and leading weekly VAR recap calls, managing communications with the League Technical Review (LTR) entity, and compiling post-match reports., • League Event Management: Assist with the planning and execution of major league events, including the NWSL Combine, League meetings, Challenge Cup, and the NWSL Championship., • Club and Referee Liaison: Serve as the primary, day-to-day contact for all clubs and referees regarding competition rules, VAR, event logistics, and operations questions, ensuring rapid and clear communication., • Policy and Compliance Enforcement: Facilitate the development, refinement, and strict enforcement of all league operations, competition, and referee policies, procedures, and documentation., • Specifically, ensure teams' compliance with the NWSL Kit Policies and manage the uniform selection process in coordination with our apparel partner., • Quality Control & Site Visits: Execute comprehensive pre-season and in-season site visits to all team facilities, meticulously monitoring the on-field environment to ensure full compliance and that all operational standards meet or exceed league expectations., • League Programs: Manage the Professional Match Evaluator Program and Soccer Security Agent Program., • Resource Management: Oversee the inventory and distribution of all League equipment and gear. What You Will BringCore Qualifications • Bachelor's degree, • 3-5 years of progressive, high-level experience in sports administration, operations, or competition management., • Exceptional project management and organizational skills with a proven ability to manage complex, multi-stakeholder initiatives under pressure and strict deadlines., • Demonstrated ability to operate autonomously and execute complex tasks without close supervision., • Commitment to providing excellent customer service and timely follow-up with all internal and external partners (clubs, referees, vendors)., • Able and willing to travel up to 30% of the time, • Professional Presence: Possesses a strong, positive, and professional image that effectively represents the NWSL brand internally and externally., • Integrity: Guided by strong moral and ethical principles, demonstrating accountability for all actions and decisions., • Team Communication: Communicates in a direct, open, and honest manner; actively seeks and implements feedback for continuous self-improvement., • Soccer Knowledge: A strong knowledge and appreciation for the sport of soccer, its rules, and competition structure. Our Investment in You In addition to working in an incredible, inclusive, and committed-to-diversity culture, we offer: • Competitive Compensation: $90,000 - $105,000 (Salary is contingent upon candidate qualifications and functional business needs)., • Time & Flexibility: Unlimited Paid Time Off (PTO), sick days, and an end-of-year office closure., • Hybrid Work Model: Three days in-office and two remote days per week., • Robust Health Coverage: Medical, Dental, Vision, and Mental Health benefits for employees and dependents., • Financial Future: 401k with employer match and safe harbor contributions., • Additional Perks: Commuter benefits, Short/Long-Term Disability, Life Insurance, and Voluntary Pet Insurance. Commitment to Diversity and Inclusion The NWSL is proud to be an Equal Opportunity Employer. We celebrate diversity and are deeply committed to creating an inclusive and equitable environment for all employees. All employment decisions-including recruitment, hiring, placement, promotion, compensation, and termination-are made without regard to race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or any other basis protected by applicable law. If you need assistance or an accommodation during the application process due to a disability, you may contact us at .

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We're expanding our CRM operations team and looking for a Revenue Operations Manager to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful role where you'll partner closely with our existing CRM leadership and collaborate with marketing, sales, and student success teams to drive efficiency as we continue to grow globally. In this role, you'll support and enhance our CRM operations by improving workflows, refining processes, and ensuring our systems evolve alongside the business. You'll work hands-on in HubSpot, helping enable DTC sales motions, reporting, and day-to-day execution across teams. If you enjoy translating business needs into scalable CRM solutions and thrive in a fast-paced, collaborative environment, this role will be a great fit. You'll play a key role in scaling Inspira's revenue funnel by supporting process improvements, enabling teams with the right tools and data, and contributing to actionable business insights. The ideal candidate is detail-oriented, proactive, and brings a strong bias toward action, problem-solving, and continuous improvement. This is a hybrid role that requires you to be in person in our NYC office 4 days a week. Responsibilities • Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor in the business, • Define, develop, and implement sales, marketing, and student success support systems and scalable processes, • Work closely with key stakeholders/cross-functional teams to understand operational needs and improve existing workflows, • Educate the sales, marketing, and student success teams about process changes and system updates, keeping them informed about change management, • Assist the team in finding simple and scalable process solutions for day-to-day challenges, • Ensure data accuracy in HubSpot CRM, • Lead all attribution infrastructure - UTM tracking, Google Analytics, Ad platforms, • Integrate all of our platforms, e.g., GTM, GA4, and HubSpot, • Integrate our third-party tools with GTM, GA4, and HubSpot (e.g., webinar tools, outgrow, etc.), • Write and maintain documentation for operation processes, • Prepare ad hoc analyses and participate in special projects as needed, • Create and maintain reports and dashboards that facilitate quick decision-making at scale, • 4+ years of experience in Business, Sales, Success Operations, or a similar role, • Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives, • Bachelor's degree required, Masters degree preferred, • Experience in a startup environment and a demonstrated ability to work within a scaling team, ideally having been part of a team with less than 50 employees, • Strong knowledge and understanding of sales and customer success disciplines, • Solid functional understanding of HubSpot CRM, with robust experience in creating and maintaining reports and dashboards, • Excellent analytical thinking skills, with the ability to break down ambiguous problems into clear, manageable components and identify optimal solutions, • Exceptional verbal and written communication skills, along with strong organizational abilities; experience in project or program management is a plus, • Strong problem-solving and troubleshooting skills, with the ability to escalate issues and roadblocks as necessary, • Commitment to drive actionable outcomes and results, • Ability to balance a sharp focus on measurable outcomes with genuine empathy for people, customers, and the business. Flexible team player with a proactive approach, • High energy, humility, and the capacity to work effectively with diverse personalities, • A passion for cultivating authentic connections, • Individuals who embody a winning attitude, • A mindset fueled by curiosity, • Determination to hustle and overcome challenges, • An infectious enthusiasm and adaptability, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. What We're Looking For: The Manager, Risk Adjustment Operations is responsible for the oversight and management of coding production, quality, and vendor management. This role is responsible for ensuring adherence to departmental goals, quality standards, metrics, policies, etc. They will provide leadership and guidance regarding activity, status, trends, coaching/feedback methods and coordination of additional resources to support coding production and quality. What You Will Do: • Create and manage team's daily, weekly and monthly production and quality goals to ensure that department objectives are met., • Cross functional collaboration to ensure that QA, trends and education is provided timely and accurately to team members., • Maintain internal coding policies and procedures to ensure compliance, coding consistency and up to date coding practices., • Oversee onboarding, staffing plans and staff performance to ensure optimal talent management and utilization., • Effective team management and utilization to achieve coding operational KPI's., • Accountability and mentoring of supervisors and staff to business values and coding operations KPI's, • Reporting to coding leadership on business trends and project coding patterns as well as an obstacles to achieving KPI's or deadline., • Collaboration with the Training/Education Department with a focus on content development/design, training coordination and facilitation, • Manage all aspects of the Auditing and Quality Department for remote coding teams as well as field teams as necessary., • Monitor and report effectiveness of training programs from research, benchmark, propose training and development opportunities to drive continuous improvement., • Approve team member's PTO and manage staff's time out of office while continuing to meet department Auditing and Quality goals., • Knowledge and expertise in use of NLP and AI technology in coding business., • Collaboration with coding production to achieve 95% coding quality accuracy at project level., • Accountability and mentoring of quality and audit supervisors and audit staff to business values and coding operations KPI's., • Vendor oversight – performing production and quality oversight for both onshore and offshore vendors., • Facilitate communication in regards to production and quality KPI metrics with vendors., • Monthly reconciliation of vendor performance metrics to assist with billing and SLA penalties if applicable., • Provide operational assistance to vendors regarding training, project assignment and system support., • Bachelor's Degree or a minimum of five years of equivalent experience in quality and/or coding management role(s) with increasing level of responsibility., • A minimum of 5 years of experience in risk adjustment coding and/or auditing experience., • 3-5 years of people leadership experience, • Experience with adult learning methodologies and distance learning preferred, • Excellent written and oral communication skills., • Strong managerial, leadership, and interpersonal skills., • Outstanding organizational skills., • Ability to communicate effectively with all levels of the organization., • Ability to work effectively in a remote, team environment., • Flexibility in work schedule to meet departmental needs., • Strong analytical and problem-solving skills to grasp the key points from complicated details and provide direction/ coaching to members of the team., • A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes., • Ability to analyze data to determine the root cause of identified quality/production concerns., • Must be able to follow instructions, meet deadlines and work independently., • Intermediate Excel skills and the ability to use other Microsoft applications, • Working knowledge of the business use of computer hardware and software to ensure effectiveness and quality of the processing and security of the data., • Comprehensive health, dental, and vision insurance, • Retirement savings plan, • Opportunities for career growth and development, • Employee wellness programs At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$94,000—$110,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description This is a position within Keller Executive Search and not with one of its clients. This senior position will lead General Management for Keller Executive Search in New York City, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: • Define the General Management vision, roadmap, and annual operating plan aligned to business goals., • Build and lead a high‑performing General Management team; set clear objectives and coach managers., • Own General Management KPIs and reporting; drive continuous improvement and operational excellence., • Establish scalable policies, processes, and tooling for General Management across regions., • Partner with executive leadership and cross‑functional stakeholders to deliver outcomes., • Manage budgets, vendors, and risk within the General Management portfolio. Requirements • 10+ years of progressive experience in General Management with 4+ years leading managers., • Proven track record building programs at regional or global scale., • Strong analytical skills; ability to translate data into decisions., • Excellent communication and stakeholder‑management skills., • Bachelor’s degree required; advanced degree or relevant certification preferred., • Experience in professional services or recruitment industry is an advantage. To learn more about Keller, please see: Benefits • Salary range: $140,000–$180,000 USD, • Opportunities for professional growth., • Company culture: Flat management structure with direct access to decision-makers. Open communication environment. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Description GENERAL MANAGER JOB DESCRIPTION AKT is seeking an experienced General Manager to oversee sales and operations for our brand new studio that will be located in New York City. Developed by Celebrity Trainer, Anna Kaiser, AKT is a prescription based dance concept, deeply rooted in movement and positive energy. Fueled by positivity and a belief that movement has a powerful, lasting impact, AKT is for all body types and fitness levels. With this positivity and combination of personal training and movement-based technique, AKT empowers members to become stronger in their bodies, minds, and communities- and they have fun doing it! POSITION: The ideal General Manager will oversee all Studio functionality from Sales to Trainers. REQUIREMENTS: * 2+ years of fitness or relevant sales experience * Confident in generating personal sales and training Sales Reps in sales * Ability to work independently and collaborate with studio owner * Ability to manage and drive all revenue streams from membership sales to retail * Excellent communication and strong interpersonal skills in person, on the telephone and via email * Ability to excel in a fast-changing, diverse environment * Ability to recognize areas of improvement and make changes using good judgment * An affinity and passion for fitness * Solid writing and grammar skills * Highly organized, proficient in data management, ability to prioritize and meet deadlines * Professional, punctual, reliable and neat * Strong attention to detail and accuracy * Trustworthy and ability to handle confidential information * Ability to work harmoniously with co-workers, clients and the general public * Proficiency with computers and Studio software DUTIES: * Lead generation including Grassroots Marketing and Networking * Implement sales process to schedule prospects into Preview class * Drive Membership sales through outside sales and business development efforts * Manage staff schedule * Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts * Supervise Sales Representatives and Trainers * Proficiency in Club Ready to include revenue reports, attendance reports, etc. * Independently make decisions related to high-level customer service * Collect out-standing dues * Maintain cleanliness and organization of the fitness studio * Enforce AKT policies and procedures * Ensure all forms, administrative supplies, and studio literature is stocked and visible * Schedule and participate in networking/community events and studio promotions * Strategically manage marketing campaigns to generate leads for the studio * Any other duties as assigned COMPENSATION & BENEFITS: * This position offers a very competitive base salary; based on experience & performance. * Commission paid on sales * Opportunity to bonus, based on performance

Job Description Convelo is a managing general agent and wholesale broker positioned perfectly to give agents and brokers easy access to the most competitive specialty insurance products in the healthcare, senior living, non-profits, human services, and other sectors. Convelo is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives and we strive to do the same for our employees. ROLE RESPONSIBILITIES • Drive financial performance of assigned region, • Create, manage, and meet/exceed annual new business production plan through consistent visibility and developing significant relationships, • Create, manage, and meet/exceed a direct written premium plan through ongoing management, • Responsible to achieve/exceed profitability in coordination with Underwriting partners, • Develop and implement an annual regional sales plan in partnership with Underwriting, • Manage Territory Distribution, • Work to position Convelo as a lead partner organization for Non-Profits, Human Services, Education Institutions, and/or Religious Organizations., • Develop annual agency/broker business plans with select partners and hold accountable through various metrics (submissions, premium commitment, pipeline, etc.), • Differentiate distribution support based on agency assessments, including driving production with relationships with aggressive growth potential, while also helping to maintain relationships with larger, more-tenured books of business., • Provide Leadership of Territory and Expertise of Sales Process & Products, • Takes ownership and sets an example for the organization, in all communications, with high ethical integrity., • Learn & provide exceptional knowledge of Convelo's product and appetite while also demonstrating outstanding knowledge of competitors' products., • Schedule and run agency visits with distribution partners to drive production & profitability results., • Collaborate with Underwriting on account pipeline development, book roll opportunities and key relationships to proactively manage the sales process., • Conduct regular territory reviews with Underwriting with focus on new business, renewal business and profitability performance to plan., • Assist in development & understanding of competitors products & pricing strategies in marketplace while also providing "street level" feedback., • Bachelor's degree or equivalent experience in business or related field., • Professional designations (CIC, CPCU, ARM) highly desired., • A minimum of 5-7 years of commercial lines insurance experience, demonstrating an expertise with a variety of sales and insurance concepts, practices, and procedures., • 3+ years of territory/region management experience, • Prior underwriting experience preferred., • E&S experience a plus. Convelo is a proud Equal Opportunity Employer. Convelo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Convelo will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Job DescriptionDepartment: RetailReports to: Floor Manager, ReBIRDLocation: 580 Broadway, NYC Your Opportunity at ARC’TERYX:As a repair operator, your main duty is to repair and extend the life of garments to help us in our mission to reduce waste. From opening and removing damaged parts, to sewing, laminating and basting various fabrics & materials together, you will be key to recovering the garment’s functionality according to Arc’teryx standards. You will become an expert in Arc'teryx products, materials and repair procedures and share your expertise with your team members. You will participate in continual learning and development as Arc'teryx expands our retail repair service offering. Meet Your Future Team:Our new Alpha locations will showcase the largest Retail expression of ReBIRD in North America. The team will offer a range of services inclusive of product care education, product wash service, in-store technical repair, warranty assessment with a goal to build a relationship with a Guest and support their post-purchase needs. This location will also offer a refined offering for ReGEAR (resale) and ReCUT (upcycled product) adjacent to the ReBIRD Service area. You will manage all aspects of ReBIRD within the store ensuring an optimal Guest experience tied to our sustainability commitments. If you were the Retail Repair Operator, ReCARE now, here are some of the core activities you would be doing: • Performing technical sewing and lamination repairs on the full line of Arc'teryx products, • Fulfilling repair work orders as directed by ReBIRD Manager and uphold repair quality repair work orders as directed by Floor Manager, ReBIRD while uphold repair quality and Global quality control standards, • Collaborating with Floor Manager, ReBIRD to determine reparability and appropriate actions for individual garments, • Contributing to all ReBIRD services including wash service and advise on product reparability and product care, • You follow all safety rules and regulationsHere are some of the things you could be working on in the future:, • Collaborating with cross functional teams to develop and adapt retail repair service procedures, • Guiding in the development of new team members through training and direct feedback, • You continue to learn new techniques and product knowledge to provide better repairs and are open to sharing your knowledge to improve the skills of team members, • Executing quality control inspections on in-store repair, • Participating in training ReCARE store teams in your regionAre you our next Retail Repair Operator?, • Training in garment construction or experience in a garment production environment will be an asset, • You have a passion for repair, circularity, and sustainability, • You are a creative problem solver and critical thinker, • You are process oriented and a dedicated learner, • You have strong interpersonal skills with the ability to deal with difficult situation with tact and professionalism, • You are proactive in identifying the root cause of issues and developing solutions, • You remain highly flexible and adaptable when faced with ambiguity, • You effectively balance autonomy and collaboration, • You inspire breakthrough thinking and continuous improvement, • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right, • Your passion for your work is paralleled by your passion for getting outside and living it

Job DescriptionDescription: The People Operations Manager plays a critical role in supporting and strengthening our people operations department. This position is responsible for overseeing employee benefits administration, coordinating payroll with our external vendor, overseeing the firm’s safety programs and policies, managing timekeeping compliance, and guiding employee relations matters including disciplinary actions and terminations. Key Responsibilities Benefits Administration • Serve as the primary point of contact for benefits-related matters, including health, dental, vision, life, and retirement plans., • Coordinate with benefits brokers and vendors to implement annual renewals, resolve employee issues, and ensure plan compliance., • Process uploads and registrations in benefit platforms as necessary (such as benefits enrollment platform, 401k, commuter benefits, etc.), • Develop and deliver employee benefits orientation and open enrollment sessions., • Liaise with the payroll vendor to ensure accurate and timely payroll processing., • Respond to employee inquiries regarding payroll issues and questions; coordinate resolution with the vendor., • Audit and approve timecard submissions and payroll reports in coordination with department leaders; ensure employee timecards are accurate and timely., • Train new managers and employees on timekeeping procedures., • Monitor compliance with federal, state, and firm timekeeping policies., • Provide guidance and coaching to managers and employees on employee relations matters., • Conduct and document employee relations meetings, performance improvement plans, including disciplinary actions and termination., • Ensure consistent application of firm policies and compliance with employment laws., • Maintain confidential personnel files and records., • Design and oversee the firm’s enterprise-wide safety and emergency preparedness strategy., • Establish and maintain firmwide protocols for crisis management, including natural disasters, public health emergencies, workplace violence, and cybersecurity incidents, in collaboration with legal, facilities, and IT teams., • Lead cross-functional emergency response teams across all office locations., • Partner with external consultants, insurance providers, and regulatory agencies to proactively manage risk., • Serve as the primary liaison for Texas and east coast and secondarily serve as a firmwide HR resource supporting additional geographies as needed., • Provide advice and coach managers on policy application and employee relations concerns., • Partner with leaders to support workforce planning, team development, and employee engagement., • Develop and implement a thorough performance evaluation process., • Coordinate performance review cycles and goal-setting processes., • Ensure practices comply with labor laws, regulations, and employment policies., • Maintain accurate and up-to-date employee records. Preferred Qualifications • Bachelor’s degree in Human Resources, Business Administration, or related field., • 2+ years of progressive HR experience, including benefits administration and employee relations., • Law firm or professional services experience preferred., • Must be proficient with Microsoft Excel., • Strong knowledge of employment laws and regulations (e.g., FMLA, FLSA, ADA, COBRA)., • Experience coordinating payroll with third-party vendors or payroll processing., • Excellent communication, presentation, and interpersonal skills., • Ability to handle sensitive matters with discretion and professionalism. Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type Full-Time, Exempt Salary $100,000-$120,000 Work Location Hybrid Work Schedule 8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays. Physical Requirements Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations. Travel 10-20% domestic travel by car and plane. Requirements:

Job Description Regional Operations Manager Department: Operations Reports to: Head of Operations Full Time – Exempt (Salary) Salary Range: $90,000 - $110,000 Location: Carlstadt, NJ + Travel Company Description: (Re)vive is a certified B-Corp company that offers technology solutions to leading fashion brands and retailers. Our brand partners leverage our data-powered platform to maximize inventory productivity by refurbishing and reselling their idle inventory. Revive’s focus on technology innovation and sustainability is changing how consumers and brands view the garments they buy and produce. Job Summary We are seeking a highly skilled and strategic Regional Operations Manager to oversee and enhance operational efficiencies across multiple locations on the East Coast, with a focus on New Jersey (NJ) and Atlanta (ATL). This role is responsible for ensuring seamless execution of business operations, optimizing processes, and driving performance improvements in alignment with company objectives. The ideal candidate will possess a strong background in logistics, supply chain management, and operational leadership, with experience in managing teams and vendor relationships across multiple regions. This job description is intended to describe the general nature and level of work performed by a Regional Operations Manager at Hemster, Inc dba Revive. It is not intended to include all duties, responsibilities and activities. Duties, responsibilities and activities may change at any time with or without notice. Duties / Responsibilities: • Oversee daily operations across multiple locations, ensuring consistency, efficiency, and high performance., • Develop and implement operational strategies to drive productivity, cost efficiency, and service excellence., • Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement., • Collaborate with internal teams, including logistics, sales, and customer service, to align operations with business goals., • Manage and negotiate contracts with vendors, suppliers, and service providers to ensure optimal pricing and service levels., • Implement and maintain compliance with company policies, industry regulations, and safety standards., • Lead, mentor, and develop regional teams, fostering a culture of accountability and continuous improvement., • Identify and mitigate operational risks, resolving challenges proactively to maintain seamless operations., • Drive cost-saving initiatives and process optimizations to enhance overall efficiency., • Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field., • Minimum of 5 years of experience in regional operations management, logistics, or supply chain., • Strong leadership and team management skills with a track record of driving operational success., • Experience in negotiating contracts and managing vendor relationships., • Experience with third-party logistics (3PL) providers and Standard Operating Procedure (SOP) management., • Excellent problem-solving, analytical, and decision-making abilities., • Strong understanding of logistics, distribution, and supply chain optimization., • Proficiency in data analysis tools, ERP, and operations management software., • Ability to travel to multiple warehouse locations across the United States., • Self-motivated and team-oriented, • Comprehensive benefits package, including health, dental, and vision insurance., • Unlimited Paid time off and company holidays. This is a full-time, exempt position, with typical work hours of 40 hours per week, Monday through Friday. Powered by JazzHR Cf1ARsxJ1Z

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are looking for a mission-driven General Manager, New Products to lead the strategy, development, and scaled execution of Charlie Health's next generation of clinical offerings - beginning with our Substance Use Disorder (SUD) treatment program. This role will serve as the P&L owner for these new lines of business and will operate at the intersection of go-to-market, clinical, and operational functions to drive revenue, client outcomes, and innovation in IOP-level care. The ideal candidate will have a unique ability to zoom out and define the strategic roadmap while also diving into the day-to-day to ensure we deliver scalable, high-quality, high-impact care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities Strategic Planning & P&L Ownership • Define and own the end-to-end business strategy, execution roadmap, and financial performance for new products, with a particular focus on SUD, • Develop and manage P&L accountability, including pricing, unit economics, margin expansion, and resource allocation., • Partner with Growth, Partnerships, and Clinical Outreach to develop go-to-market motions for new programs., • Identify TAM and establish commercial hypotheses to guide early traction and demand capture., • Lead cross-functional teams—including clinical operations, care delivery, and platform product—to translate high-quality treatment models into scalable programs., • Architect delivery frameworks that balance personalization, compliance, and cost-efficiency., • Partner deeply with clinical leadership to shape innovative, evidence-based care models tailored to new populations, • Ensure clinical design aligns with payer requirements, regulatory guidance, and value-based care opportunities., • Foster a culture of continuous improvement through feedback loops, pilot evaluations, and patient outcomes., • Hire, lead, and develop a cross-functional team including program managers, analysts, and operational leads., • Act as a general manager and internal champion for new products across executive leadership, board, and investor conversations.Requirements, • 10+ years of experience across business operations, healthcare innovation, or general management, ideally in digital health, behavioral health, or value-based care., • Proven success building and scaling new products or business lines with full P&L ownership., • Deep understanding of cross-functional collaboration between GTM, clinical, and operational teams., • Analytical and financial fluency; ability to model business cases and assess ROI with rigor., • Strong executional chops—bias for action, comfort with ambiguity, and detail-orientation in building early processes., • Exceptional communication and stakeholder management skills; trusted cross-functional leader and executive presence. The total target base compensation for this role will be between $220,000 and $275,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $264,000 and $330,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionJoin the team at New Jersey’s largest wine and spirits distributor! At Allied Beverage Group, we’re proud of our dynamic, family-based culture and our role in keeping the beverage industry moving. If you're looking for a great company with great people—this is the place to be! Overview The Returns Coordinator is a key position in the distribution and operations organization reporting directly to the Returns Supervisor. Requires strong interpersonal and communication skills as well as knowledge of warehouse operations. The Returns Coordinator fills in for the Supervisor when necessary to manage returning trucks from the trade. Must verify documentation for all items refused, broken, picked up or returned during daily deliveries. Must ensure proper item locations for all returns to be put away efficiently and correctly.Responsibilities • Planning- Make decisions based on experience and operations planning. Ensures that procedures and processes match requirements of the operation. Ability to learn and implement new technology and processes while maintaining productivity., • Compliance – Responsible for reconciliation of invoices with product going out and coming back into the facility, must be detail oriented to ensure what customer ordered matches what was sent out or came back., • Continuous Improvement – Ability to understand metrics and report back on applicable metrics for area., • Execution – Ability to work quickly and adeptly to move trucks through the check in process. Needs to be able to identify gaps and work cooperatively with transportation department to address all deficiencies in each load., • Safety- Follow safety procedures for the facility. Report all work-related injuries immediately. Provide immediate medical attention to injured employees as necessary. Ensure compliance with appropriate government regulations.Qualifications, • A relevant Bachelor’s degree or equivalent experience (Business, Supply Chain, Engineering or Logistics Management), • 1+ years Operations management experience, • Supply Chain supervisory experience preferred, • Functional system understanding in WMS, Microsoft Office, Excel, PowerPoint, • Ability to work non-traditional business hours including evenings, nights and weekends when required, • Strong Communication skills – verbal, presentation, writing The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct a drug and background check for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. Allied Beverage Group participates in the E-Verify program to confirm employment eligibility of all new hires in the United States. EEO and AI Disclosure Statement Allied Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other legally protected characteristics. As part of our recruitment process, Allied Beverage Group uses artificial intelligence (AI) tools to support the initial review of applications. These tools are designed to assist our recruiters in identifying qualifications and experience that align with the requirements of each role. The tools do not make hiring decisions. All final decisions are made by our recruitment team and hiring managers. We are committed to fair and equitable hiring practices. If you have questions about this process or need an accommodation, please contact Human Resources. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Title: Regional Director of Operations- NY, NY Salary: $170,000- $180,000/yr Other Forms of Compensation: Join Intelas, a Compass One Healthcare company. Intelas, a Compass One Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues. We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment. Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. Explore more at intelashealth.com. Job Summary JOB DUTIES AND RESPONSIBILITIES: Serve as temporary interim Regional Vice President during their absence Responsible for successful audits from The Joint Commission or DNV process Controls successful new accounts and program start-ups Increase regional revenue and/or operating profit contribution Maintains an awareness of the competition and market conditions Coordinates with other functional areas for resale, reassessment and rebid process Approves costing in the sales/survey process Conduct high quality Quarterly Business Review Assist in developing and/or monitoring a district/unit business plan Lead and report in accordance with corporate goals for growth, security, and continuity of the respective agreement Implement KPI improvement strategies Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements Ensures company and client capital assets are maintained in first class working condition Effective establishment of the Service Delivery Plan by asset Responsible for the C-Suite client relationship, client satisfaction, and client retention Communicate current capabilities, new programs and revenue expansion to client Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications Provide input on client capital replacement strategies for medical equipment and the maintenance requirements Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns Display effective client service in accordance with client satisfaction survey protocol Participate in regional succession and backfill planning Mentor and train assigned managers on administrative and personnel matters Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency. Participate in the hiring process to meet staffing objectives Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment Responsible for productivity and staffing that is appropriate to the account(s) Provide recognition for employees when programs are implemented with success Responsible for coordinating engagement survey action plan Provide recognition for employee when programs are implemented with success Manage disciplinary issues and other employee relations concerns with guidance from Human Resources Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis. Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel Execute the client contract and issue timely amendments for change orders Coordinate with regional leadership for MCC opportunities Review long term full year forecast quarterly Review accounts for flash/close meeting monthly with variance documentation Develop recovery plan when financial goals are not met Ensure account accruals for liabilities and revenue Responsible for account collections Approve high dollar parts/demand and vendor contracts within budgeted levels Approve capital requests within budgeted levels Accountable for all reverse supply chain activity (returns, credits, tax) QUALIFICATIONS: Education: Bachelor’s Degree in technical discipline or Healthcare Administration or equivalent Experience: Minimum of ten years servicing a broad representation of clinical/patient care equipment in a hospital environment Minimum of five years of multiple location management Minimum of three years managing multiple clinical engineering departments Apply to Intelas today! Intelas is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Intelas are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Intelas maintains a drug-free workplace. Req ID: 1489571 Intelas ASHLEY VAVROCK [[req_classification]]

Job Description Title: Floor / Duty Manager - Time Out Market NYC Location: NYC Department: Operations Reporting to: AGM Role Overview Our Market Floor Managers are critical operational leaders who ensure smooth daily operations, uphold brand standards, and drive both guest satisfaction and staff performance. Our Market Floor managers should showcase a blend of operational expertise, leadership skills, and guest-centric mindset Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests a memorable experience with each visit. Key Responsibilities Guest Experience & Service Standards * Lead by example on the floor, ensuring warm, professional, and efficient service. * Resolve guest concerns promptly and professionally, turning challenges into positive experiences. * Uphold and enforce company service standards, brand guidelines, and hospitality culture. * Monitor guest satisfaction on all levels, including social media platforms Operational Management * Oversee daily floor operations, ensuring smooth communication between bar, kitchen, and service staff. * Monitor table flow and seating to maximize turnover while maintaining guest satisfaction. * Maintain cleanliness, safety, and compliance with all health, hygiene, and licensing regulations. * Ensure efficient use of POS systems, cash handling, and reporting procedures. * Maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with company’s expectations, while maintaining compliance with local and regional laws. * Conduct pre-shift meetings and assist team members with any inquiries * Develop and implement operating standards, policies and procedures to be followed by the management team * Assign and instruct the employees in details of their work. Observe performance and encourage improvement where necessary. Ensure that the performance appraisal tools are being utilized consistently and effectively. * Delegate responsibility to the management team as needed and enforce existing policies consistently * Protect and enhance the value of all Market assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process alongside with the General Manager * Process the weekly schedule and payroll for the hourly staff * Assist Management as needed in any other task necessary to ensure successful operations of the Market. * Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the Purchasing and Finance team Business & Financial Performance * Support management in achieving revenue targets, controlling labor costs, and minimizing wastage. * Drive upselling initiatives and promote menu specials or group promotions. * Monitor and report on key performance indicators (KPIs), providing feedback and solutions. * Work closes with the Assistant General Manager, Public Relations and Marketing teams on plans that result in optimum recognition and maximizing number of covers for the Market * Ensure proper inventory levels are maintained for facilitating proper restaurant operations, establish and enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the purchasing and finance team. * Maximize restaurant profitability; monitor the use of controls to ensure they remain effective * Monitor labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses are being met Who we are looking for: * 3+ years proven experience in a supervisory or managerial role within a high-volume F&B environment (restaurants, bars, or hotels). * Previous experience working within a hospitality group or multi-outlet operation preferred. * Strong knowledge of service standards, health & safety, and food hygiene compliance. * Proficiency in POS systems, reservations platforms, and staff scheduling software * Exceptional leadership, team management, and communication skills. * Guest-first mindset with a passion for hospitality. * Highly organized with excellent multitasking abilities. * Strong problem-solving and conflict resolution skills. * Commercially aware with an understanding of sales drivers and cost control. * Professional, reliable, and adaptable in a fast-paced environment What we look for in a candidate Time Out is a company filled with individuals as diverse as the cities we are in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… * Be commercially astute * Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence * Think globally * Have excellent communication and relationship building skills * Have a high sense of ownership, urgency and drive * Be a team player About our culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business. About Time Out Group plc Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience. Time Out Media’s multiple digital and physical channels span websites, mobile, social media, video, audio and Live Events. Across these channels, Time Out distributes its high-quality content – curated and created by a global team of local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 333 cities and 59 countries. The Company is giving international, national and local brands and businesses the opportunity to connect with this global reach and strong traffic from a desirable audience by offering bespoke 360-degree multichannel advertising solutions. Since its launch in 1968, Time Out has become a global brand that advertisers and consumers love and trust. Time Out Market is the world's first editorially curated food and cultural market, leveraging the Time Out brand to bring the best of the city together under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The first Time Out Market opened in 2014 in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion and the portfolio currently includes nine Markets: in addition to Lisbon, there are sites in New York, Boston, Montreal, Chicago, Dubai, Cape Town, Porto and OsakaMore Time Out Market locations are in the pipeline as the global expansion continues. Time Out is headquartered in London (United Kingdom) and listed on London's AIM stock exchange, trading under the ticker symbol 'TMO'. Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It’s our expertise, authenticity and collaboration that make us successful and a unique team.

Job Purpose The Case Management Coordinator supports the operations within required timeframes and collaborates well with all team members in alignment with the organization’s mission and goals. The Case Management Coordinator will perform audits, consolidations, and standardizations of Charge Data Masters (CDM/CGT) and Revenue Integrity workflows. In addition, the Case Management Coordinator will work to improve charge capture accuracy through workflow assessments, coordinating coding reviews, process improvements, and report generation. Duties & Responsibilities • Communicate information thoroughly and compose and distribute daily, weekly, and monthly reporting as needed, • Communicate appropriate and accurate information to the supervisor/director of the Case Management department, • Input data into the computer systems accurately relevant to all Case Management activities, Utilization Review and other items managed by the Case Management department, • Maintain electronic and manual files of all Case Management activities, process improvement initiatives and results, • Forward information to other departments as indicated, • Utilize various systems to track and report on departmental activity, • Coordinate and provide reports as requested, • Manage and review accounts for accuracy and completeness without compromising quality in entering area specific information, • Adhere to required timeframes and deadlines for reporting and work requirements, • Effectively identify and communicate barriers preventing accurate data entry and report generation to leadership, • Manage the Case Management tracking system(s) and reporting functions, • Request medical records for retrospective review from Health Information Management, • Other duties as assigned, • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards, • Understand and comply with Information Security and HIPAA policies and procedures at all times, • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties Qualifications • Highs School diploma or equivalent required, • 2 years of experience with databases and other spreadsheet reporting software preferred, • Experience with Case Management software desired (CarePort/Wellsky/MCG/etc), • Advanced level of Excel proficiency and experience in financial modeling and analysis, • Advanced Microsoft PowerPoint and Word skills, • Ability to complete tasks with a high degree of accuracy, • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making and a focus on continuous improvement, • Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively, • Strong interpersonal skills, ability to communicate well at all levels of the organization, • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses, • High level of integrity and dependability with a strong sense of urgency and results oriented, • Excellent written and verbal communication skills required, • Gracious and welcoming personality for customer service interaction Working Conditions • Occasional travel may be required, • May need to work outside of normal business hours on occasion, • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear., • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress., • Work Environment: The noise level in the work environment is usually minimal. #CB Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Our client, a global outsourcing firm is seeking an experienced Account Director for one of their global investment banks located midtown east. Salary 135K POSITION SUMMARY The Account Director is responsible for ensuring client teams deliver exceptional, “white glove” service and operational excellence. This role provides hands-on leadership, drives continuous improvement, and fosters a culture of accountability and high performance. The Account Director proactively manages client relationships, oversees operations including Front of House services and adapts to evolving client needs and organizational changes. JOB QUALIFICATIONS • Bachelor’s degree or equivalent experience required., • 8+ years of leadership in a national or global customer service environment., • Proven track record in resolving contract performance issues and building client relationships., • Experience managing large teams and multiple service lines, including Front of House operations., • At least one year of business development experience., • Minimum five years of financial management, with a strong understanding of P&L impact., • Excellent client service skills with a service-minded approach; must remain calm and confident in stressful situations. SUPERVISION Directly supervise management-level team members. Reports to senior leadership (Managing Director of Operations, Business Director, or Senior Account Director). JOB DUTIES • People leadership, • Directly supervise management, providing mentorship and supporting structured succession planning., • Foster a collaborative team environment, emphasizing readiness, accountability, and continuous improvement., • Support onboarding and development of new hires, ensuring rapid integration and contribution to service improvements., • Execute modifications to organizational design and teams to optimize operational activity and improve client experience., • Operations leadership, • Ensure client teams consistently meet or exceed service level agreements (SLAs) and deliver a premium, “white glove” client experience., • Provide operational oversight, ensuring all business processes align with best practices and organizational standards., • Champion best practices in service delivery, leveraging technology and systems for operational efficiency., • Implement strategies to improve and standardize all aspects of operations., • Ensure operational controls and management information and reporting requirements are fulfilled., • Oversee Front of House services as part of the overall client experience., • Drive operational excellence initiatives, including process improvement, knowledge management, and complaint resolution., • Promote a culture of high performance, learning, and quality., • Identify and mitigate operational, compliance, and financial risks., • Investigate and resolve issues escalated by the client, communicating significant matters to the appropriate leadership., • Financial and Contract Management, • Ensure operational controls are in place to manage budget and maintain profitability., • Lead contract negotiations, renewals, and amendments as required., • Develop and execute strategic account plans in alignment with client and organizational goals., • Customer & account leadership, • Develop and maintain effective client relationships with operational counterparts., • Address and escalate client concerns promptly, maintaining a sense of urgency and professionalism., • Support upselling and cross-selling of new services, as well as renewal and periodic price adjustment (PPA) processes as required., • Maintain appropriate communications channels with clients, the field, and offsite leadership., • Other, • Partner with functional teams to implement appropriate policies, internal controls, and reporting., • Highlight operational, compliance, and financial risk areas., • Participate as a key project team member in new business implementation., • Follow delegations of authority for operations team.

Job DescriptionAbout UsSauce is a restaurant technology platform helping local businesses grow through commission-free delivery and pickup, powered by our proprietary delivery optimization technology. We serve a $105B+ U.S. local restaurant market and help restaurants own their digital and delivery operations end-to-end. We’re a team that acts fast, stays close to the details, communicates with optimism, and supports one another relentlessly. We care deeply about delivering value for customers, improving a little bit every day, and using data and insight—not guesswork—to guide decisions. When challenges come up (and they do), we solve them together. The OpportunitySauce’s Customer Success and Onboarding engines are already running with established processes and strong customer satisfaction. Now we’re looking for a Head of Customer Success & Onboarding to strengthen, scale, and streamline these functions. This is a true player–coach role. You'll own strategic accounts and complex onboardings yourself, while elevating how the team operates—tightening predictability, sharpening communication, and making the customer journey more efficient and more consistent. You’ll help the team execute with clarity and confidence, ensure customers feel supported at every step, and build systems that reduce friction for everyone. Success in this role means smoother go-lives, better adoption, clearer expectations, and customers who stay and grow because Sauce has become essential to their business.What You’ll Own • Team & Customer Outcomes, • Own team-level NRR/GRR, activation, time-to-value, and product adoption., • Lead both CSM and Onboarding teams across customer segments—from long-tail to VIP., • Ensure every customer follows a clearly defined, well-supported journey from contract to “Sauce is indispensable.”, • Create a culture where follow-through, collaboration, and steady execution build trust—internally and with customers., • Build + Do (Player–Coach), • Maintain, refine, and document onboarding and success playbooks so expectations are clear and consistent., • Personally manage a small portfolio of strategic, complex, or at-risk accounts to stay close to customer needs and team realities., • Work closely with Support to resolve issues quickly, spot patterns, and help translate learnings into product or process improvements., • Model persistence, positivity, and outcome-oriented problem-solving for the team., • Process & Tooling, • Maintain clean health scores, workflow tracking, and task management across the CS platform/CRM., • Define and track SLAs for onboarding, activation milestones, and ongoing engagement., • Partner with RevOps/Ops to maintain dashboards that give the team clarity and help guide day-to-day priorities., • Use data to identify bottlenecks and opportunities—testing improvements and iterating thoughtfully., • Cross-Functional Collaboration, • Align with Sales on clean, predictable handoffs and standardized customer expectations., • Partner with Product to surface customer insights, support betas, and ensure feedback drives continuous improvement., • Work with Marketing to generate testimonials, case studies, and referrals from successful customers., • Foster open, positive communication across functions so teams move in sync.What Success Looks Like, • First 90 Days — Organize & Uplevel, • Develop a clear understanding of current CS and Onboarding workflows, identifying friction points and opportunities., • Tighten handoffs, communication rhythms, and milestone tracking across the customer journey., • Implement a handful of practical, impactful improvements—such as more structured kickoff flows, simplified checklists, or improved internal visibility., • First Year — Consistent, Scalable Customer Journeys, • Deliver more predictable onboarding timelines and smoother go-lives for all customer segments., • Improve logo retention and NRR across the team's managed book of business., • Reduce reliance on tribal knowledge by codifying processes, expectations, and best practices., • Build a high-performing, trusted team with clear goals, strong coaching rhythms, and healthy cross-functional relationships.What You Bring, • Must-Have, • 6–8+ years in Customer Success and/or Onboarding within B2B SaaS, with 2–4 years leading teams., • A proven ability to improve retention, adoption, onboarding speed, or customer health., • Comfort operating at the detailed level—workflows, tickets, handoffs, timelines, and process mapping., • Excellent communication skills, with empathy for busy, often non-technical SMB customers., • A leadership style rooted in clarity, consistency, persistence, and positive problem-solving., • Ideal, • Experience working with restaurants or other local SMBs., • Experience overseeing both onboarding and post-go-live success under one team., • Familiarity with CS tools, playbooks, automation, and lightweight operational systems.Why Sauce, • You’ll inherit a function with strong foundations—and have the runway to make it far more consistent, scalable, and impactful. If you enjoy being close to customers, guiding a team through complex day-to-day operations, and transforming messy systems into simple, reliable journeys, this role will feel energizing., • Strong & Competitive Compensation Package, Including Equity, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job Description This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in New York, New York, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: • Define the Customer Service vision, roadmap, and annual operating plan aligned to business goals., • Build and lead a high‑performing Customer Service team; set clear objectives and coach managers., • Own Customer Service KPIs and reporting; drive continuous improvement and operational excellence., • Establish scalable policies, processes, and tooling for Customer Service across regions., • Partner with executive leadership and cross‑functional stakeholders to deliver outcomes., • Manage budgets, vendors, and risk within the Customer Service portfolio. Requirements • 7+ years of progressive experience in Customer Service with 4+ years leading managers., • Proven track record building programs at regional or global scale., • Strong analytical skills; ability to translate data into decisions., • Excellent communication and stakeholder‑management skills., • Bachelor’s degree required; advanced degree or relevant certification preferred., • Experience in professional services or recruitment industry is an advantage. To learn more about Keller, please see: Benefits • Competitive compensation: $140,000–$180,000 USD, • Opportunities for professional growth and leadership development., • Company culture: Flat management structure with direct access to decision‑makers; open communication environment., • Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Description This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in New York City, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: • Define the Customer Service vision, roadmap, and annual operating plan aligned to business goals., • Build and lead a high‑performing Customer Service team; set clear objectives and coach managers., • Own Customer Service KPIs and reporting; drive continuous improvement and operational excellence., • Establish scalable policies, processes, and tooling for Customer Service across regions., • Partner with executive leadership and cross‑functional stakeholders to deliver outcomes., • Manage budgets, vendors, and risk within the Customer Service portfolio. Requirements • 10+ years of progressive experience in Customer Service with 4+ years leading managers., • Proven track record building programs at regional or global scale., • Strong analytical skills; ability to translate data into decisions., • Excellent communication and stakeholder‑management skills., • Bachelor’s degree required; advanced degree or relevant certification preferred., • Experience in professional services or recruitment industry is an advantage. To learn more about Keller, please see: Benefits • Competitive compensation: $115,000–$150,000 USD, • Opportunities for professional growth and leadership development., • Company culture: Flat management structure with direct access to decision‑makers; open communication environment., • Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: • Understanding our customer’s goals and quantifying how GBG helps achieve them, • Demonstrating curiosity in our customer’s needs and their business strategy, • Building relationships and engagements across different levels of our customers, • Partnering cross functionally within GBG to operate on behalf of our customers, • Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Operations Manager, you will be the straegic and operational backbone of the Customer Success team. You’ll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You’ll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do • Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.), • Design and implement scalable processes that support CSM workflows and customer lifecycle management, • Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement, • Partner with cross-functional teams to align CS Ops initiatives with broader business goals, • Automate routine tasks to increase CSM efficiency and reduce manual work, • Support onboarding, training, and enablement of CSMs on tools and processes, • Lead initiatives to improve data quality, segmentation, and actionable insights, • Track and report on KPIs related to retention, expansion, and customer satisfaction Skills we are looking for • 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment., • Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams., • Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions., • Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros)., • Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results., • Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion., • Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks., • Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement., • Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Retention Specialists who thrive in a highly organized, high-impact role, enjoy creating repeatable processes, and are motivated by helping customers succeed. You'll manage a large and diverse portfolio of low-spend customer accounts, focusing on driving awareness, adoption, and re-engagement of our SaaS healthcare compliance platform, while partnering closely with Finance, Support, and Customer Success teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll have the opportunity to directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing a measurable effect on overall business success., • You'll develop and execute highly organized, repeatable outreach campaigns that re-engage and educate customers year-round., • You'll collaborate closely with Finance to resolve payment disputes, escalations, and other customer issues., • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills with the ability to manage high volumes of repetitive outreach and follow-ups. Experience managing a large volume of accounts through technology tools (especially Hubspot) is a plus., • Excellent communication and problem-solving skills, with a customer-first mindset., • Comfortable collaborating with cross-functional teams, including Finance, Support, and Product., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Experience in SaaS or subscription-based business models preferred., • Serve as the primary point of contact for a portfolio of low-spend accounts, focusing on retention and satisfaction., • Drive awareness, product adoption, and re-engagement through year-round touchpoints and proactive outreach. While 1:1 face-time with customers is key to the role, scaled, broad and consistent outreach is key to success in the position, • Implement highly organized, repeatable processes to ensure consistent communication and engagement with customers., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor customer health and identify opportunities to improve engagement and satisfaction., • Point customers back to the platform and resources, ensuring they maximize value without any commercial responsibilities., • The opportunity to make a direct, measurable impact on customer satisfaction and retention., • Competitive base salary plus performance-based bonus focused on happy, retained customers., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!) Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description About Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). We’re a San Francisco and NYC-based, engineering-first startup that’s profitable—with over 100% quarter-over-quarter revenue growth—and we’re just getting started. About the role Our talent is our product. Customers choose Fractional AI because we offer elite engineering expertise to build tailored gen AI solutions. As an early member of our talent acquisition team, you will be at the forefront of attracting, evaluating, and building our team, shaping our recruitment process for the next 100+ hires. What you’ll do: * Source talent: From outbound email campaigns to in-person events, you’ll leave no rock unturned to identify the best full-stack engineers to join Fractional AI. * Partner with candidates through the recruitment cycle: From the first phone call through the offer extension, negotiation, and every step in between, you seek to deeply understand candidates, their motivations, and how they can uplevel our team. * Drive an exceptional recruiting process: You’ll drive a recruiting process that is inclusive, AI-augmented, data-driven, and committed to an exceptional candidate experience. * Shape our employer brand: You’ll be a key ambassador for Fractional AI, our business, and our team. You’ll shape how we market and attract top engineering talent. What you bring to the table: * Demonstrated excellence: Proven success hiring Staff, Principal, and Senior Engineers at early stage companies. * Empathy. You are quick to understand and relate to others. You seamlessly build trusted relationships – with candidates, hiring managers, interviewers. * Data-driven problem-solving skills. You consistently run experiments, measuring new approaches to reach your goals. You consistently leverage data to drive decision making. * Track record of building inclusive recruiting infrastructure. You design equitable, exceptional hiring processes that identify top talent. * Technical fluency. You understand the nuances of different engineering skill sets and how they match the needs of the team (e.g., what is Kubernetes? What is React?). * Unrelenting reliability. Balls don’t drop on your watch. You balance an attention to detail with an awareness of the big picture to get things done. * Obsession with building leverage. If you have to do the same thing twice, you look for a way to automate. You default to using AI to augment your effectiveness. Why you should (and shouldn’t) join us We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Incredible momentum with veteran founders: we’re profitable, with >100% quarter over quarter revenue growth, and on track to 4x the team this year. We’re led by multi-time founders with multiple exits under their belts. * A front-row seat to the AI revolution: Getting AI into production is the challenge of our time, and Fractional AI is the go-to applied AI engineering team for top companies, giving you unparalleled access to how AI is changing the world. * Greenspace to build: You’re getting in on the ground floor with unparalleled opportunity for impact. We have a high autonomy culture, giving you the space to play to your strengths. Why shouldn't you join Fractional? * We are unapologetically building an engineering-first culture – this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive. * We hold a very high bar. This is a perfect role if you’re motivated by challenge. We’re looking for the top 1% of engineers in SF and NYC, and we won’t compromise that bar, ever. * We’re a team of doers. For the right person, this is a pro, not a con, but this is a hands-on "build what you need" role. Snapshot of your first 30 days: * Review our current engineering roles and hiring process. * Jump into outbound sourcing – from experimenting with outbound email campaigns to joining in-person AI meetups. * Collaborate with the team to brainstorm and implement improvement to our hiring process. * Bring candidates to technical screens and onsites. Extend your first offer. * Engage with all things life at Fractional AI - AI lunch and learns, monthly happy hours, AI project shares. Our Values We overdeliver. We overuse AI. We “over engineer” the culture. Location San Francisco, CA or New York City, NY (4 days in-person, Fridays remote) Benefits 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. 📈 401k with Matching: Invest in your future with our company-matched retirement plan. 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. 🚑 Health FSA: Manage out-of-pocket health expenses effectively. 🚌 Commuter Benefits: Make your travel to work easier and more affordable. 🏥 Life Insurance: Providing peace of mind for you and your loved ones. 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description About Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). We’re a San Francisco and NYC-based, engineering-first startup with over 400% revenue growth in 2025, and we’re just getting started. About the role Our talent is our product. Customers choose Fractional AI because we offer elite engineering expertise to build tailored gen AI solutions. As an early member of our talent acquisition team, you will be at the forefront of attracting, evaluating, and building our team, shaping our recruitment process for the next 100+ hires. What you’ll do: * Source talent: From outbound email campaigns to in-person events, you’ll leave no rock unturned to identify the best full-stack engineers to join Fractional AI. * Partner with candidates through the recruitment cycle: From the first phone call through the offer extension, negotiation, and every step in between, you seek to deeply understand candidates, their motivations, and how they can uplevel our team. * Drive an exceptional recruiting process: You’ll drive a recruiting process that is inclusive, AI-augmented, data-driven, and committed to an exceptional candidate experience. * Shape our employer brand: You’ll be a key ambassador for Fractional AI, our business, and our team. You’ll shape how we market and attract top engineering talent. What you bring to the table: * Grit: You persevere, find a way, and leave no stone unturned. You are unrelentingly reliable * Track record of successfully doing hard things: Maybe you're new to recruiting, but you have a history of meeting ambitious goals. * Empathy. You are quick to understand and relate to others. You seamlessly build trusted relationships – with candidates, hiring managers, interviewers. * Data-driven problem-solving skills. You consistently run experiments, measuring new approaches to reach your goals. You consistently leverage data to drive decision making. * Curiosity. You learn quickly, seek feedback, and want to understand "why" something works. * Obsession with building leverage. If you have to do the same thing twice, you look for a way to automate. You default to using AI to augment your effectiveness. Why you should (and shouldn’t) join us We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Incredible momentum with veteran founders: We’ve experienced 400% revenue growth this year. We’re led by multi-time founders with multiple exits under their belts. * A front-row seat to the AI revolution: Getting AI into production is the challenge of our time, and Fractional AI is the go-to applied AI engineering team for top companies, giving you unparalleled access to how AI is changing the world. * Greenspace to build: You’re getting in on the ground floor with unparalleled opportunity for impact. We have a high autonomy culture, giving you the space to play to your strengths. Why shouldn't you join Fractional? * We are unapologetically building an engineering-first culture – this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive. * We hold a very high bar. This is a perfect role if you’re motivated by challenge. We’re looking for the top 1% of engineers in SF and NYC, and we won’t compromise that bar, ever. * We’re a team of doers. For the right person, this is a pro, not a con, but this is a hands-on "build what you need" role. Snapshot of your first 30 days: * Review our current engineering roles and hiring process. * Jump into outbound sourcing – from experimenting with outbound email campaigns to joining in-person AI meetups. * Collaborate with the team to brainstorm and implement improvement to our hiring process. * Bring candidates to technical screens and onsites. Extend your first offer. * Engage with all things life at Fractional AI - AI lunch and learns, monthly happy hours, AI project shares. Our Values We overdeliver. We overuse AI. We “over engineer” the culture. Location New York City, NY or San Francisco, CA (4 days in-person, Fridays remote) Benefits 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. 📈 401k with Matching: Invest in your future with our company-matched retirement plan. 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. 🚑 Health FSA: Manage out-of-pocket health expenses effectively. 🚌 Commuter Benefits: Make your travel to work easier and more affordable. 🏥 Life Insurance: Providing peace of mind for you and your loved ones. 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Area Managers to grow with us! This is a unique opportunity to work for a people-centric company that will develop you internally. At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. How You’ll Impact The Area Manager is responsible for leading, managing and developing our restaurant management teams and team members to ensure delivery of superior service and product, as well as both employee and guest satisfaction. This position is also responsible for the overall financial performance for their area’s restaurant operations, including sales growth and maximizing profits by meeting budgets for food, labor costs and other controllable costs. The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&L, is an excellent communicator, sets a high bar for themselves, and is adept at developing talent. What You’ll Do * Responsible for multi-unit operational and financial health * Supervises their area’s General Managers and assists them with: * Coaching, developing and mentoring their managers and team members * Driving 4-wall EBITDA while elevating the employee and guest experience through multiple consumer channels * Building a bench and rolling out succession planning and growth initiatives * Developing and maintaining an employee-oriented and guest-focused organizational culture emphasizing continuous improvement, high performance, collaboration, teamwork, and process improvements * Interviewing, hiring, onboarding and training of all restaurant positions * Responding quickly to changing market conditions and revising strategies accordingly * Validating compliance with operational initiatives through auditing, training and performance management of their teams * Jumping into hands-on execution within our restaurants to plug holes and staffing gaps as needed * Reviews P&L reports monthly with their General Managers to ensure that key financial targets are being met and adjusted based on business needs * Partner with the Human Resources Business Partner to set clear expectations, follows up and creates a culture of accountability for their restaurant operations teams * Forecasts and monitors expenses of their General Managers to ensure company goals are met on a weekly, monthly and yearly basis * Ensures the operations are in compliance with all applicable national, state, and local regulations and laws * Responsible for reviewing and approving weekly payroll for their assigned stores * Performs other related duties, tasks, and responsibilities as required, assigned, and directed Who You Are * 7+ years of restaurant management/leadership operations experience * Experience with senior operations management across multiple states * Bachelor’s Degree or higher * Strong project management, analytical and problem-solving skills * Superior interpersonal skills and ability to earn trust and respect from colleagues * Exceptional financial acumen * Thrives in a constantly evolving, fast-paced environment You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay and a bonus plan to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits and phone reimbursement to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Coding Supervisor serves as a working supervisor with oversight and management of Risk Adjustment team members. This includes monitoring production and quality of employees' work, process improvements and clear communication of expectations. This position supports and coaches front line talent to ensure the highest level of service to clients and ultimately the patient lives we impact. You will: • Supervise day-to-day team performance, conduct 1:1's and performance assessments., • Responsible for reviewing and approving time sheets and time off requests., • Receive, merge and track quality, productivity, and feedback for all team members., • Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices., • Provide coaching and feedback on achieving production and quality standards of the role., • Report trends for education opportunities to management for review and/or action., • Motivate team members through effective training, supplemental materials and coaching to improve quality and production., • Apply guidelines and concepts as indicated., • Serve as resource and subject matter expert to staff., • Ensure compliance with HIPAA regulations and requirements., • AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC), • Extensive knowledge of ICD -9/10, • 2 years coding experience, required., • People Leader experience managing a team of employees., • Familiarity with HCC coding., • A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes., • Ability to work in a fast-paced production environment while maintaining adherence to high quality standards., • Must be able to follow instructions, meet deadlines and work independently., • Ability to be flexible in work environment., • Excellent written and verbal communication skills, ability to work in a remote environment and time management skills. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$65,000—$84,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. Help Us Build the Future of Mental Health Care We're looking for mission-driven, full-time mental health providers who want to be part of a collaborative, forward-thinking team that's reshaping how mental health care is delivered. This is your chance to practice at the top of your license, with the support, tools, and flexibility you deserve.What Makes This Role Different? • Less Admin, More Impact- Spend your valuable time where it is needed most, your clients. Our best-in-class technology and data insights allow you to focus on care, not busywork., • Dedicated Support- No more dealing with insurance, billing, or scheduling headaches. We have a team for that, so you can do what you love., • Your Voice Truly Matters- Be part of something bigger. Our full-time providers participate in focus groups, pilot programs, and beta testing that directly shape the very tools and resources you and your clients use every day., • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • Maintain a consistent caseload, supporting member access and continuity of care., • Complete all clinical notes within required time to support timely documentation and care coordination., • Earn high satisfaction scores from members through trust-building, effective communication, and strong therapeutic alliance., • Adhere to clinical best practices, including ethical standards, risk protocols, and measurement-based care., • Meet or exceed quality benchmarks for timely responses to critical incidents and participation in required clinical training., • Support continuity of care by maintaining a predictable schedule and minimizing disruptions to member sessions., • Engage in platform testing, pilot workflows, and process improvement feedback when requested., • An unrestricted license to practice psychotherapy (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision., • The ability to work a full 40 hour work week., • comfortability with technology and are Telehealth competent., • An eagerness to maintain a caseload of up to 30 sessions per week., • Training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • Comfort with providing safety planning and intervention during situations where a client might present with higher risks., • Commitment to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators., • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families. Salary information The target base salary for this role is $64,000–$70,000, depending on location. In addition to a competitive total rewards package, including full benefits, the role includes opportunities for bonuses.Total compensation typically ranges from $76,000–$82,000 for clinicians maintaining a full caseload, with the potential to exceed this range for those who take on additional sessions. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health • You get to learn and grow at an extremely accelerated pace, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You get to be part of a winning team that opens doors in the future, • You will receive continuous feedback to push you to become the most thriving team member and performer you can be Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year., • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description We are currently conducting a search for a Sales & Business Strategy Coordinator. The ideal candidate will have a bachelor’s degree in business, sales, or a related field, along with at least 5 years of experience in sales operations, business development, or strategic support. Proficiency in PowerBI, Excel (including pivot tables and VLOOKUPs), and PowerPoint is required. *This position follows an on-site work schedule. **Must hold a US visa and be able to travel occasionally. The ideal candidate will be a key support role for the VP of Global Sales Management, ensuring smooth execution of sales strategies, business process improvements, and data-driven decision-making. This individual will act as the central point of contact for managing sales-related administrative tasks, supporting change management initiatives, and coordinating strategic projects. The ideal candidate will be highly organized, proactive, and tech-savvy, with strong analytical, communication, and project management skills. They must be comfortable working in a fast-paced, high-pressure environment where they will help streamline tasks, chase critical information, and handle key RFPs and sales reports. What You'll Do: Strategic & Business Support · Support the VP in implementing new sales strategies and organizational changes. · Conduct research and gather business intelligence to support sales initiatives. · Assist in tracking and monitoring the effectiveness of new strategies. · Prepare reports and data-driven insights using PowerBI and Excel to aid sales decisions. · Assist in developing high-quality PowerPoint presentations Change Management & Sales Operations · Serve as a key change agent, driving alignment across different teams. · Monitor, coordinate, and follow strategic initiatives to ensure execution. · Work cross-functionally to facilitate smooth collaboration between sales, finance, and operations. RFP & Proposal Management · Support the end-to-end process for major RFPs, coordinating with internal teams to gather the necessary details. · Ensure all responses are well-structured, compelling, and aligned with company objectives. Communication & Administrative Support · Act as a buffer for the VP by managing routine requests and inquiries. · Organize sales meetings, strategy sessions, and client engagements. What You'll Bring: · Bachelor’s degree in business, sales, or a related field preferred · 5+ years of experience in a sales operation, business development, or strategy support role. · Strong knowledge of sales processes, business analytics, and project coordination. · Proficiency in PowerBI, Excel (pivot tables, VLOOKUPs), and PowerPoint required · Excellent communication skills to interact with senior leaders and cross-functional teams. · Strong organizational and time management skills to handle multiple priorities. · Experience with change management and process improvement initiatives is a plus. · Background in apparel, retail, packaging, or RFID solutions is a strong advantage.

Job Description Akkodis is seeking Project Manager for a Contract job with a client in Jersey City, NJ(Hybrid). You will be responsible for managing work streams and collaborating with both business and technology stakeholders to solve complex Market Risk technology problems. Rate Range: $68/hour to $73/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Project Manager job responsibilities include: * Leading work streams and collaborating with business and technology stakeholders to address Market Risk Exposure Management challenges. * Proposing technology solutions, facilitating agreement among stakeholders, and managing cost estimation and budget approval processes. * Developing prototypes using Python, SQL, Excel/VBA, and providing data analysis leveraging Big Data platforms like Apache Hadoop. * Managing project life cycles using Agile methodologies, including documentation, development of Epics and Stories, and overseeing UAT activities and releases. * Coordinating with teams to ensure timely resolution of defects, demonstrating new functionalities, and adhering to risk mitigation plans. * Driving process improvement and policy development initiatives impacting market risk technology, ensuring compliance with regulatory requirements. Desired Qualifications: * A degree in Computer Engineering, Finance, or a related field. * At least 5-7 years of experience in project management, specifically within Market Risk or Financial Services. * Strong financial markets product knowledge and understanding of the regulatory landscape. * Proficiency in technical skills such as SQL, Excel, VBA, and Python with experience in Agile methodologies. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at . Pay Details: $68.00 to $73.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description Customer Experience Assistant Manager - New York City Position Overview: The Customer Experience Assistant Manager for our Manhattan, NYC location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. This role is in person at our showroom in Manhattan - New York City. The ideal candidate will be able to work a schedule of Tuesday - Saturday. The targeted budget for this position is $60-70k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it is important to recharge and relax- you’ll accrue 3 weeks of PTO in your first year., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits., • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR djiJiHDY8T

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Retail Systems Coordinator Arrangement: Hybrid – 4 days in office Status/Industry: Full-time; Luxury Retail Location: New York, NY POSITION PURPOSE The Retail Systems Coordinator plays a key role in supporting retail operations by ensuring smooth system integration, maintaining accurate data alignment, managing IT requests, and recommending process improvements. This role serves as the primary point of contact for all retail IT needs and works closely with store and corporate teams to optimize operational efficiency. ROLE OVERVIEW In this position, the Retail Systems Coordinator ensures that retail store data is consistently accurate and aligned with central systems. This includes performing regular audits, troubleshooting discrepancies, monitoring system performance, and maintaining seamless data flow between stores and corporate databases. The role also serves as the main liaison for IT-related issues, managing and prioritizing service tickets, coordinating updates and installations, and supporting store teams with hardware and software concerns. The coordinator evaluates existing retail processes to identify opportunities for improvement and recommends operational enhancements that increase efficiency and reduce costs. This includes working closely with retail operations, store management, and IT teams to develop and implement new processes or tools, as well as supporting the rollout of new retail systems and technologies. Additional responsibilities include assisting in training store staff on new systems, reporting on system performance for leadership, supporting technology deployments, and partnering with cross-functional teams such as operations, merchandising, and IT to ensure retail strategies are executed effectively. SKILLS & QUALIFICATIONS The ideal candidate holds a bachelor's degree in Business, Information Systems, Retail Management, or a related field, or has equivalent work experience. They should have at least one year of experience in retail operations, technology, or a related area, along with strong analytical, problem-solving, communication, and interpersonal skills. Proficiency with retail management systems, POS systems, and the Microsoft Office Suite is essential. The role requires the ability to manage multiple priorities, familiarity with IT troubleshooting, a process-improvement mindset, and comfort working in a fast-paced retail environment. Occasional travel to retail locations may be needed.

Job Description Come join the global leader in Legal and Governance AI - as we expand our Governance sales team in the US! LegalOn, the pioneer in LegalAI for corporate legal teams working with over 7,500 in-house teams globally, completed the acquisition of Fides, a governance AI innovator revolutionizing how global enterprises manage their governance across over 100 countries. Our AI-powered platform streamlines entity and board management with built-in legal logic tailored to every jurisdiction, helping companies like Allianz Global Investors, Sequoia and Lime manage governance workflows with unprecedented speed, accuracy, and compliance. Following our success across Europe and early traction in the US, we are now scaling our sales organization in North America - and we’re looking for ambitious and driven customer success professionals to join our growth journey. The Role As a Customer Success Manager / Legal Operations Specialist for our Governance product (Fides), you will work closely with our enterprise and financial institution (asset managers, private equity, …) clients to help them adopt and fully capture the value of our platform. You will lead the onboarding and initial setup for new customers, support initial setup, and manage the relation with clients as they ensure successful adoption of the Fides platform. Leveraging your legal expertise and understanding of corporate law, you will work closely with in-house legal teams - most often General Counsel, Corporate Secretaries, and their supporting teams - you will help clients accurately map governance data, optimize workflows, and unlock the full value of our platform. You will collaborate with our global Customer Success, Product, and Sales teams to deliver a seamless client experience, expand client relationships, and contribute to the growth of our Governance business. Responsibilities Legal Advisory and Governance Expertise • Serve as a knowledgeable point of contact for clients on corporate law and governance workflows., • Interpret and extract legally relevant data from complex corporate documents and map it accurately into the Fides platform., • Lead onboarding projects for new enterprise clients, ensuring a structured, efficient, and timely implementation., • Design onboarding plans, coordinate stakeholders, and deliver training that accelerates product adoption., • Support clients throughout their lifecycle with proactive check-ins, responsive communication, and issue resolution., • Drive product usage, deepen engagement, and promote best practices to maximize client value., • Identify upsell opportunities within existing accounts and partner with Sales where needed to expand usage or introduce additional services., • Collaborate with Product to communicate client needs and suggest enhancements that improve platform usability and compliance., • Partner with Sales, Implementation, and Support teams to ensure unified, high-quality client outcomes., • Identify processes suitable for automation and help implement workflow improvements across CRM and internal systems. Qualifications: Legal and Governance Background • Licensed attorney in one or more US jurisdiction, • Strong understanding of corporate law, entity management, governance documents, and regulatory frameworks., • 1 to 2 years of experience in a fast-paced environment such as BigLaw, Big Four, financial institutions, or a related field., • Experience working directly with clients; LegalTech or SaaS experience is a strong plus., • Strong project management skills with the ability to manage multiple onboardings and client relationships in parallel., • Excellent communication skills with the ability to explain legal concepts clearly and deliver actionable guidance., • Creative, analytical mindset with comfort using metrics, data, and structured processes to drive success., • Competitive base salary + uncapped commission structure., • Comprehensive health, dental, and vision insurance, generous PTO and 401K plan, • Flexible working arrangements. Preferred NY location (Hybrid). (San Francisco or remote within the US/Canada can also be considered for the right profile)., • Opportunity for advancement as part of fast-growing global team.

Job DescriptionFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Business Transformation – Banking and Capital Markets practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. As an Associate Director at CrossCountry Consulting you will be responsible for a mix of client delivery, leading teams and developing junior team members, and participating in business development activities.What You'll Do: • Working with high-performing teams to analyze, evaluate and enhance our clients’ capital markets businesses, including processes, governance, data and technologies, • Interface with clients at all levels of an organization to help them solve their most challenging questions and support the Capital Markets practice in developing new offerings and thought leadership to take to market, enhancing our capabilities and services, • Strong understanding of how capital markets firms operate across the trade life cycle (e.g., derivatives, securities) and corporate functions (e.g., product control, finance & regulator reporting, market/credit risk, compliance, etc.); and tools that are used across front, middle and back office such as Murex. Understanding of risk models and model validation process is a plus, • Conduct current state/future state gap analysis for individual business areas, • Develop business process flows using standard flowcharting methodology in tools such as Microsoft Visio, • Conduct requirements gathering/scoping sessions with clients, and provide all necessary documents (e.g. Meeting notes, Business Requirements Documentation, Functional Specifications, etc.), • Develop report specifications showing data fields required, where sourced and any formulas or algorithms required to produce report, • Drive project management activities including status reporting or maintain RAID logs, and able to conduct scrum meetings for defect / development management, • Create system test plans and perform testing, being familiar with testing tools such as JIRA, • Assist clients in defining and performing user acceptance tests and ensure functionality matches user requirements, • Provide insight to clients’ teams in industry leading practices, • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards, • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes, • Assist with training and other change management activities, including development of materials/communications, • Support CrossCountry leadership team on internal projects, including but not limited to the following: sales/marketing initiatives, recruiting, and organizational developmentWhat You'll Bring:, • Bachelor’s degree (or higher) in Accounting, Business, Finance, Information Systems, Information Technology, or other technical discipline, • 9+ years in Big Four or equivalent background working at a financial services company or comparable experience working as an advisor to a financial services organization, • Strong strategic planning skills with past experience working with C-Suites executives to build out Organizational Level Strategic Roadmaps., • Strong knowledge with a range of financial products, including derivatives, equities, and fixed income; foreign exchange; and commodities, • Knowledge of industries, including investment banking, broker-dealers, custody, fund administration and investment management, • Strong understanding of capital markets across the trade and client life cycle, and typical systems and downstream processes (Risk, Finance, Compliance), • Background in either finance optimization, operations improvement, business process improvement, change management, program/project management, acquisition and divestiture implementation and/or regulatory compliance, • Business acumen with a strong understanding of business processes, as well as information systems, • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation, • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards, • Professionalism and discretion in interacting with executives and clients, • Excellent verbal and written communication skills

Job Description$120,000 to $ 140,000 per annum The New Jewish Home has a long experience delivering rehabilitation and home care services. Our goal is to help each patient get well, stay well and return to health and independence as quickly as possible. The HAPI Division of The New Jewish Home is seeking for a full time Director of Patient Care to join our team. Job Summary: Oversees all clinical operations, performance improvement activities, training and supervision of nursing and field staff and medical compliance issues. Reports To: AVP, Home & Community Based Services and/or Chief Financial Officer Duties and Responsibilities: Develops and administrates a clinical program for the delivery of care to clients. o Participates in the development, updating and revision of agency policies and procedures. o Interprets agency policies to staff, clients, families and other individuals or organizations as required. o Ensures that clients are fully assessed upon admission to the agency. o Ensures that clients are accepted for admissions according to the agency's criteria and policies. o Ensures that a plan of care is developed and recommended for all clients receiving care. o Provides for continuity in the care of clients by ensuring that the established plan of care is implemented. o Ensures that all services provided to clients are coordinated to guarantee the provision of safe and adequate care. o Ensures compliance by staff with all applicable Federal, State and local regulatory and accreditation standards. o Ensures that required professional and ancillary services are provided when necessary. o Covers for Staff Nurses when necessary. o Ensures that clients' records are based on local, state and federal regulations as well as accreditation standards. o Provides supervision to nursing and paraprofessional staff as required. o Leads the quality assessment, quality program management and quality 2.Performance improvement strategies for TNJH in collaboration with senior leadership and service delivery management. o Works to advance, develop, implement and refine quality and safety programs at the inter-professional level through consultation, program activities and collaboration across TNJH Health Plans. o Participates in the development of quality metrics to support performance improvement initiatives and quality/compliance oversight. o Serves as quality subject matter expert with other stakeholders to drive quality management strategy. o Builds shared vision to incorporate a culture that is data driven and aligns with evidenced based best practices that are compliant with CMS and NYS DOH requirements. o Facilitates and supports operational changes and activities which support quality improvement and clinical staff development goals. o Works under general direction. Monitors and ensures the implementation of the performance improvement plan and program. o Facilitates all performance improvement activities. o Ensures compliance with complaint procedure. o Receives, reviews and ensures compliance with incident/accident reporting procedures. o Ensures compliance with infection control policies and procedures. o Monitors quality of care delivered by staff through record review, conferences, supervisory visits and review of aggregated data. o Participates in agency's P.I. plan by conducting and organizing data collection and tabulating results. o Participates in defining, monitoring and interpreting standards of practice by all clinical staff. o In collaboration with Senior Management, prepares schedules, agendas and minutes for the Performance Improvement committee. o Facilitates performance improvement process teams. o Provides progress reports to Senior Management. o Reviews and analyzes data and ensures dissemination of appropriate information to staff. o In collaboration with Senior Management analyzes and reviews the Performance Improvement Plan as needed. o Identifies and recommends opportunities for improvement. o Develops and implements performance improvement education programs and activities and participates in the orientation of all staff in performance improvement concepts. *3. Develops and administrates a program for the orientation, training and competency measurement for all field staff. o Ensures the orientation of field staff to the agency's policies and procedures and their job responsibilities. o Ensures that competencies of field staff are measured at the time of orientation, annually and as needed. o Ensures that clinical staff receives required in-service programs. o Develops in-service programs that meet government and accreditation standards and are clinically and educationally appropriate for the staff. o Ensures that field staff is supervised via in-house visits and/or laboratory setting observations. o Aggregates and analyzes data from tests and/or competency testing. o Implements action plans to address findings. *4. Monitors the health status of staff. o Ensures that the health status of all personnel is assessed and documented prior to assuming his/her job responsibilities and on an annual basis. o Provides health counseling to all staff as needed. o Intervenes as needed in situations concerning exposure. *5. Provides conflict resolution. o Analyzes causes and effects of all complaints and incidents. o Counsels staff as needed. o Provides progressive discipline as needed. o Implements collective action plans in an objective and timely manner. *6.Demonstrates a commitment to customer service and quality care provisions. o Takes and/or assesses referrals on private cases. o Ensures that requests for service are responded to in a timely and courteous manner. o Ensures that satisfaction surveys are completed, analyzed and addressed. o Ensures that all assigned staff performs in a manner aimed at satisfying their customers (field staff, office staff, contract agencies and private cases). *7. Ensures that activities are cost effective. o Examines operations on an ongoing basis to prevent duplication. o Ensures that there is no waste of supplies. o Minimizes the cost of both established and new procedures, systems and supplies. o Collaborates with the Senior Management in developing effective staffing patterns. *8. Attends appropriate meetings, care conferences, in-services, etc. o Attends and participates in all mandatory meetings and in-services. o Participates in performance/quality improvement committees and meetings as designated. 9. Leads the development of the quality improvement program for assigned product lines., 10. Designs, initiates and leads strategies and projects that foster the application of continuous improvement principles and best practices among Medicare and Medicaid products, in collaboration with senior leadership and service delivery management., 11. Designs and evaluates clinical support and education programs that are integrated with and facilitate quality improvement strategies and achievement of the Enterprise’s strategic objectives., 12. Develops strategic plans and policies for improved quality for all lines of business and works with senior leadership to ensure compliance with regulations., 13. Develops strategies and methods for the collection, analysis and dissemination of clinical performance data., 14. Serves as a subject matter expert to leadership, internal service delivery management and network providers in the areas of quality assessment and performance improvement initiatives., 15. Evaluates the impact of industry and regulatory changes on the Quality Improvement programs; recommends appropriate and necessary changes. Leads implementation of such changes., 16. Participates with other TNJH staff in interacting with regulatory, health and community agencies in identifying and influencing public policy issues that relate to the health plans. Represents TNJH internally and externally and increases public awareness of program through education, presentations and marketing of services., 17. Ensures quality initiatives are aligned with CMS triple aim framework: improving members’ experience of care (including quality and satisfaction), improving the health of populations and reducing the per capita cost of healthcare., 18. Directs TNJH Quality metrics related to regulatory compliance and performance improvement initiatives., 19. Functions as the Quality liaison for the development of analytic systems and databases that support the development of systems and strategic initiatives as requested by the Enterprise., 20. Develops strategies and methods for collection, analysis and evaluation of the quality improvement projects. Oversees project work plans, including objectives, tasks and time frames to ensure deliverables are completed on time. Identifies and responds to changing project circumstances and communicates issues to leadership as appropriate. Initiates and leads project evaluation process at project close., 21. Keeps informed of the latest internal and external issues and trends in utilization and quality management through select committee participation, networking, professional memberships in related organizations, attendance at conferences/seminars and select journal readership. Revises/develops processes, policies and procedures to address these trends., 22. Collaborates with operations management in the development of action plans based on quality reviews and root cause analysis findings. Makes recommendations to appropriate staff and/or committees about findings of reviews, surveys and studies. Ensures corrective actions for regulatory issues, compliance or deficiencies identified in patient complaints/incidents are implemented effectively., 23. Performs all duties inherent in a senior managerial role. Ensures effective staff training and evaluates staff performance. Approves staff training, hiring, promotions and terminations and salary actions. Prepares and ensures adherence to the department budget., 24. Participates in special projects and perform other duties as required. (* Denotes essential job functions.) Job Qualifications: • Current license and registration to practice as a Registered Nurse in New York State., • Bachelor's Degree in Nursing., • Minimum of 3 years of clinical supervisory experience and 1 year of home care experience required. • Medical/Dental/Supplemental Vision plans, • 401 (k), • Vacation/Holiday/Sick, • Short & Long Term Disability, • Basic Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care/Commuter/Dependent Care Flexible Spending Accounts

Job Description We are seeking a highly organized and proactive Talent Acquisition Specialist to join our People & Culture team. This role will provide essential support throughout the full-cycle recruitment process and work closely with the Talent Acquisition Manager to ensure a seamless candidate and hiring manager experience. The ideal candidate will be detail-oriented, a strong communicator, and passionate about creating efficient hiring processes. This position will be based out of our NYC office. Responsibilities: • Coordinate and schedule interviews between candidates, recruiters, and hiring managers across multiple time zones., • Support the end-to-end recruitment process, from job posting through offer acceptance, with potential to take on full-cycle recruiting of assigned requisitions independently., • Maintain and update the applicant tracking system (ATS) with accuracy and attention to detail., • Assist in drafting and posting job descriptions on internal and external job boards., • Act as a point of contact for candidates, ensuring timely and professional communication throughout the hiring process., • Prepare and process offer letters in collaboration with TA Manager., • Partner with the TA Manager to track recruiting metrics and generate regular reports., • Update internal processes, trackers, and intranet as needed., • Support employer branding initiatives and recruitment marketing efforts., • Help coordinate career fairs, campus events, and recruitment-related programs as needed., • 1–2 years of experience in a recruiting or HR support role; previous experience with full-cycle recruiting support is a plus., • Familiarity with applicant tracking systems and HRIS platforms., • Strong organizational and time management skills with the ability to prioritize multiple tasks., • Excellent communication and interpersonal skills., • High attention to detail and commitment to data accuracy., • Ability to work independently as well as collaboratively in a fast-paced environment. Emerald Holding, Inc. (NYSE: EEX) is the largest U.S.-based B2B event organizer, empowering businesses to succeed year-round by expanding meaningful connections, developing influential content, and delivering powerful commerce-driven solutions. As the owner and operator of a curated portfolio of B2B events spanning trade shows, conferences, B2C showcases and a scaled hosted buyer platform, Emerald delivers dynamic solutions across leading industries through its robust content and e-commerce marketplace. Emerald is a trusted partner for its thousands of customers, predominantly small and medium-sized businesses, playing a pivotal role in driving year-round commerce through streamlined buying, selling, and networking opportunities. Powered by an experienced team, Emerald is fostering meaningful engagement and delivering unparalleled market access with a commitment to driving business growth 365 days a year. Join Us at Emerald At Emerald, we are dedicated to building a workplace where everyone feels valued and included. We actively seek out diverse talent and fresh perspectives, embracing a wide range of professional backgrounds and experiences. Our skills-based hiring approach focuses on capabilities and potential. Over 90% of our roles don’t require a college degree, except for specialized fields like legal, finance, and accounting. Come grow with us! COMPENSATION & BENEFITS Target Compensation: $65,000-75,000 Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate’s qualifications and may be higher where required by applicable law. We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, 401(k) plan with a company match, medical/dental/vision coverage, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs, and mental wellness tools such as weekly guided meditation programs. If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at Careers@Emerald. com.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We’re looking to hire a Senior Design Recruiter to manage end-to-end recruiting for our Product Design and Creative teams. You’ll have the opportunity to: * Lead hiring for our Design teams. You'll partner closely with hiring managers and business leaders, bringing a consultative approach to influence hiring decisions, shape strategies, and align recruiting priorities with broader business goals. * Source strong design talent. You’ll experiment and partner with hiring managers to reach top candidates and explore creative channels beyond LinkedIn. * Act as a full-cycle recruiter from sourcing, screening, managing the candidate through interviews, and closing. * Juggle a variety of roles at once. At any given time you could be managing the pipelines for and working on filling 5-10 (or more at times) open roles of varying complexity and seniority. * Assist with developing job posts, hiring plans, and rubrics. You'll work with the hiring manager to tighten up job descriptions, screening rubrics, and guide the hiring process along the way. * Iterate on candidate feedback. You'll smooth rough edges in the recruiting process by iterating on feedback from candidates or other signals. * Uplevel the recruiting team. You'll mentor peers, share best practices, and help build a culture of continuous improvement that raises the bar for recruiting excellence across the organization. * Build scalable processes. You'll work on improving and standardizing recruiting workflows that can scale with the company’s growth, creating repeatable and effective practices that can be applied across the business. * Emphasize diversity. You'll look for proven traditional and creative methods to bring new points of view to the team and encourage inclusive hiring practices. Team members in this role are required to be within commuting distance of our San Francisco, Los Angeles, New York City or Seattle hub. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Senior Design Recruiter you should have 7+ years of Product Design and/or Creative recruiting with a deep network and experience in high-growth startups or fast-paced companies of scale, plus: * You have a track record of filling Product Design and Creative roles across multiple levels, including leadership. You enjoy the challenge of finding world-class talent for hard-to-fill roles. * You're comfortable operating as a full-stack recruiter. You're able to manage the entire process of a candidate end to end. * You're a sourcer at heart. You enjoy sourcing for your positions and take pride in nurturing and building relationships with passive talent. * You're comfortable with ownership. Whatnot is one of the fastest-growing startups in history, and hiring is key to our success. You should feel comfortable moving uncomfortably fast, managing multiple roles, and being accountable for your work. * You provide an incredible candidate experience. You sweat the small stuff but keep the big picture in mind. You know that a job search can be nerve-racking and you prioritize providing a more human experience for everyone that interacts with Whatnot during a hiring process. * You’re extremely organized and can balance multiple competing priorities. * You are data-focused. You measure pipeline health to balance your priorities and set hiring manager expectations. * You are a champion for diversity hiring & inclusive interview practices. At Whatnot, we believe hiring and fostering a diverse team is the key to building a successful business. 🎁 Benefits * Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance on both food and wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $150K - $195K

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We’re looking to hire a Recruiter for our Operations teams (including Customer Experience, Trust & Safety and Fraud). You’ll have the opportunity to: * Lead hiring for critical high-volume roles. You'll partner closely with hiring managers and business leaders, bringing a consultative approach to influence hiring decisions, shape strategies, and align recruiting priorities with broader business goals. * Source strong talent. You’ll experiment and partner with hiring managers to reach top candidates and explore creative channels beyond LinkedIn. * Act as a full-cycle recruiter from sourcing, screening, managing the candidate through interviews, and closing. * Juggle a variety of roles at once. At any given time you could be managing the pipelines for and working on filling 10-15 (or more at times) open roles. * Assist with developing job posts, hiring plans, and rubrics. You'll work with the hiring manager to tighten up job descriptions, screening rubrics, and guide the hiring process along the way. * Iterate on candidate feedback. You'll smooth rough edges in the recruiting process by iterating on feedback from candidates or other signals. * Uplevel the recruiting team. You'll mentor peers, share best practices, and help build a culture of continuous improvement that raises the bar for recruiting excellence across the organization. * Build scalable processes. You'll work on improving and standardizing recruiting workflows that can scale with the company’s growth, creating repeatable and effective practices that can be applied across the business. * Emphasize diversity. You'll look for proven traditional and creative methods to bring new points of view to the team and encourage inclusive hiring practices. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, San Francisco, Los Angeles, or Seattle hub. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Recruiter, you should have at least two years of full-cycle high volume recruiting experience, ideally for Operations teams (including Customer Experience, Trust & Safety, and/or Fraud), in fast-paced environments, plus: * You have proven experience as a full-stack recruiter and know how to manage the entire process of a candidate end to end. * You love hiring at high volumes. You deliver hires consistently and push through when the market seems to have run dry. * You're a sourcer at heart. You enjoy sourcing for your positions and take pride in nurturing and building relationships with passive talent. * You are data-focused. You measure pipeline health to balance your priorities and set hiring manager expectations. * You're comfortable with ownership. Whatnot is one of the fastest-growing startups in history, and hiring is key to our success. You should feel comfortable moving uncomfortably fast, managing multiple roles, and being accountable for your work. * You provide an incredible candidate experience. You sweat the small stuff but keep the big picture in mind. You know that a job search can be nerve-racking and you prioritize providing a more human experience for everyone that interacts with Whatnot during a hiring process. * You are a champion for diversity hiring & inclusive interview practices. At Whatnot, we believe hiring and fostering a diverse team is the key to building a successful business. 🎁 Benefits * Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance on both food and wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $105K - $140K

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a passionate and highly-motivated Technical Recruiter to join our team on a 3-month temporary assignment with the potential opportunity to extend further. The person in this role will provide full-cycle recruitment for our R&D teams. This is a unique opportunity to join one of the fastest growing startup companies in the world and help lay the foundation for our dedicated Talent Acquisition team. We welcome recruiters looking to grow and leave their impression on recruitment processes, employer branding, and our culture. What You'll Do: • End-to-end recruitment for our R&D teams (Product, Engineering, Data Science, IT, etc.), • Develop, implement, and facilitate all phases of the recruitment process, • Oversee preparation of interview questions and other hiring and selection materials, • Navigate and configure ATS platform and other recruiting tools and systems (Greenhouse, LinkedIn Recruiter, etc.), • You have a minimum of 2 years of Technical Recruiting experience with a track record of recruiting and scaling high-performing R&D teams, • Experience independently partnering with hiring managers to drive hiring initiatives, • Experience using Recruiting tools, such as Greenhouse, LinkedIn Recruiter, etc., • You are always looking at how to optimize processes with a focus on continuous improvement, • Ability to build relationships with candidates and effectively pitch the company's value proposition., • Highly organized with the ability to manage multiple tasks and priorities in a fast-paced environment., • Results-driven mindset, with the ability to meet hiring targets and deadlines., • Communicates Effectively. You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences., • Cross Functional Collaboration. An appetite for cross functional collaboration to learn and grow from hiring partners and teams across the business Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Team Overview: Professional Services The Professional Services team, also known as the Implementation team, is an integral part of our business, responsible for deploying our solutions across a diverse portfolio of clients. This team oversees the entire delivery process, guaranteeing that Leena AI’s products are seamlessly integrated and operationalized to meet client specifications. The team collaborates closely with our Engineering and Product teams to ensure successful project outcomes and is composed of Solution Consultants, Customer Success, Customer Support, Product Growth, and Product Support. Role overview: Project Manager As a Project Manager, you will be entrusted with leading the end-to-end client engagement, from the initial planning stages to the successful completion of a project. This pivotal role demands exceptional leadership and communication skills to facilitate collaboration among all members of the Implementation team. You will be accountable for the timely delivery of all contracted scope and will be expected to consistently exceed client expectations to ensure complete satisfaction and success. We are seeking a proactive, results-driven professional to orchestrate complex AI and digital transformation initiatives for our enterprise clients. This is an exciting opportunity to drive strategic outcomes at the intersection of B2B SaaS, AI, and enterprise-level client success. Key Responsibilities: * Strategic Project Leadership Execution:& Lead and manage the comprehensive client engagement lifecycle, from initial planning and project kick-off to full execution and successful go-live. This includes developing robust, strategic project plans and proactively allocating resources to ensure efficient delivery and adherence to scope, schedule, and budget * High-Stakes Client Stakeholder Management:& Serve as the primary point of contact for client teams, managing expectations and cultivating strong, lasting relationships with both enterprise and mid-level clients. Ensure clear and consistent communication with all internal and external stakeholders, presenting project updates and key metrics to senior leadership on both the client and Leena AI teams * Technical Implementation Oversight:& Oversee the execution of complex AI and digital projects, including critical system integrations. Work closely with our Product and Technical teams to drive project engagements forward and swiftly resolve any technical challenges * Risk Mitigation Delivery Governance:& Proactively manage and ensure the timely delivery of all contracted scope. Identify, assess, and mitigate project risks to maintain project timelines and objectives, ensuring project integrity and successful outcomes * Process Improvement:& Champion best practices in project management and implementation methodologies to optimize delivery efficiency and client experience Qualifications * Education: A degree in Engineering and/or MBA& Professional Experience: * 4+ years of Project Management experience * At least& 2 years of prior experience in a client-facing capacity * Proven track record in leading client engagements as a lead, managing enterprise and mid-level clients, and leading AI or digital projects with a strong focus on system integrations * Demonstrated experience in presenting to and communicating effectively with senior internal and client stakeholders (C-suite, VPs, Directors) * Communication Leadership:& Exceptional verbal and written communication skills are essential for this role, with a proven ability to lead and motivate cross-functional teams Preferred Qualifications * Prior experience with AI/ML products or technologies is a significant advantage * Experience in the B2B SaaS domain is a plus * A demonstrated ability to solve complex client problems, supported by concrete examples from previous roles * Familiarity with modern project management tools (e.g., Jira, Rocketlane) &

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Lead the customer onboarding process to ensure a seamless and successful implementation experience, • Identify and track customer KPIs, partnering with clients to help them achieve their business goals, • Build and maintain trusted advisor relationships with customers and key stakeholders across all segments, • Conduct regular account reviews to assess performance, identify opportunities, and reinforce value, • Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk, • Manage annual account renewals, focusing on revenue retention and identifying growth opportunities, • Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Skills we are looking for • Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment, • Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually, • Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact, • Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo, • Detail-oriented with a strong focus on process improvement and operational excellence, • Comfortable working in a fast-paced, evolving environment with multiple stakeholders, • Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role We are seeking a highly motivated, client-focused individual to join the Global Relay Client Services team. As part of Client Services Team, the Manager, Client Services, will lead Global Relay customer-facing teams in a 24/7 environment. You will be responsible for the team's day-to-day operations, leading a team of 6-12 experienced subject matter experts. The Manager will build strong relationships with peers to execute departmental strategies. In this role, you will have the opportunity to hire, coach and lead a growing team. Your accountabilities will include reporting on key metrics, handling client escalations and identifying opportunities to improve client experience. You possess a solid technical background and demonstrate the experience needed to guide complex issue resolution, implement best practices and maintain high client satisfaction. Your responsibilities • Leads a team that is responsible for providing a high level of technical support and customer satisfaction., • Conducts weekly 1:1s, prepares performance assessments; mentors and guides the professional and technical development of your team members., • Provides continuous feedback, addresses underperformance, and recognizes the individual strengths and contributions of your team members., • Develops a superior understanding of Global Relay Products and Services., • Monitors and analyze support metrics, customer feedback, and system performance to drive continuous improvement., • Manages staffing plans and work scheduling., • Facilitates open communication between Technical Support and other departments within Global Relay., • Collaborates with development and product teams to address software issues, bug fixes, and feature enhancements., • Provides training and mentoring to support staff to ensure continuous skills development and high team performance., • Stays updated on industry trends, emerging technologies, and best practices to improve support operations., • Manages and resolves escalations related to the support process, direct reports or product., • Oversees documentation of support processes, FAQs, and knowledge base articles to enhance self-service capabilities., • Builds strong relationships with peers and stakeholders to deliver on common goals., • Acts as a goal-oriented, self-starter who can work independently and reliably with minimal supervision., • Demonstrates strong ability to work comfortably under pressure in a fast-paced environment and able to handle challenging situations with integrity, empathy and sincerity., • Adapts and pivots quickly under changing conditions and circumstances; embraces new challenges and adjusts approaches as needed., • Showcases good judgment and prioritization skills to proactively and independently solve problems and make strong decisions., • Exhibits broad knowledge of the challenges and benefits of supporting a SaaS environment., • Has strong ability to react and effectively remove roadblocks affecting team efficiency., • Understands and able to communicate at all levels the impact to business and customers from Service Incidents., • Leads technical recovery to mitigate and restore service, minimizing impact to customers for major incidents while considering all aspects of Incident Management., • Identifies opportunities to improve efficiency and effectiveness of team., • Ensures new products, services, and features are fully supportable and meet Support Services non-functional requirements., • Identifies and recruits exceptional talent to improve the overall skillset and experience level of the team., • Manages direct reports with different levels of technical knowledge and experience, skillsets and expertise, and technical areas of focus. Successful candidates will exhibit strong communication and people management skills and will act as a personable relationship builder that demonstrates effective leadership through change. The successful candidate has a strong track record as a servant leader, with a strong focus on clearing roadblocks and enabling their teams to best support customers. You will have demonstrated leadership experience in a customer or end user SaaS Support environment and possess strong technical problem-solving abilities with a customer service orientation. • Previous experience in a SaaS or enterprise grade organization., • Post-secondary education (minimum of an undergraduate degree is preferred)., • 10 years SaaS support experience in a client-facing role., • At least 5 years of progressive leadership experience within a support organization., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Strong ability to set priorities and coordinate work efficiently and effectively., • Global Relay Client Services is a 24x7 team using a follow-the-sun model., • Managers may be required to work outside of business hours, including weekends and statutory holidays. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$100,000—$140,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Account Coordinator provides high-level support to customers and the internal sales organization for preparation, processing, and coordination of customer orders. They achieve superior technical skills and understanding of the order fulfillment process, and practice strong communication skills both internally and externally. They possess the desire to achieve a high level of professionalism through continuous improvement processes and practices. Essential Duties and Responsibilities: Proposal and Quote Generation • Create accurate and complete client proposals, to include new customer set up, entry/import of specifications, pricing, classification, and revenue codes. Order Processing and Management • Generate purchase orders promptly on receipt of required documentation and/or deposit per current process., • Ensure orders are entered promptly and reviewed for accuracy and completeness before being sent to the manufacturers/vendors., • Work with vendors and internal project teams to reconcile acknowledgements, tracking and resolving any discrepancies to manage timely ship dates based on project requirements. Project Coordination and Logistics • Assist with project management tasks as needed, including spec checks, managing punch list identification/resolution, and ensuring factory interface is ongoing., • Monitor and track projected ship dates and project schedule requirements, ensuring all acknowledgements are checked and discrepancies followed up on., • Coordinate delivery and installation dates with vendors, operations teams, clients and project managers (depending on work scope)., • Ensure orders are closed out in a timely and responsible manner, including final invoicing and documentation. Communication and Reporting • Act as a central communication hub, maintaining timely and accurate communication with both internal customers (sales, design, project management, finance, operations) and external customers., • Create and publish regular customer status reports, providing clear updates on project progress., • Proactively address client inquiries, resolve issues, and provide product information with a high level of professionalism. Insidesource Core Responsibilities • Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused., • Participate in All Company Meetings and Regional Town Halls., • Embody diversity, equity, and inclusion in our Insider community and business practices. Skills, Knowledge, Experience Required • Customer Service work experience – preferred., • Experience with dealership business systems- preferred., • Furniture industry experience – preferred., • Proficiency in Microsoft Office software (Excel, Word, Outlook, etc.)., • Ability to learn and apply technical skills in dealership business system and 20/20 software., • Understanding of the complexities and sophistication required to thrive in the dealer environment., • Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments., • Ability to see the big picture and integrate into day-to-day tasks and activities., • Excellent and effective oral and written communication., • Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment., • Excellent analytical and problem-solving skills., • Strong organizational and administrative skills., • Experience in customer service required., • Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction.

Job Description WE ARE HIRING AN CLIENT SERVICE DIRECTOR Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Here are a few things that we've got to offer: • Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients, • Weekly webinars to support your development through our People Academy, • Annual TLC Wellness Week and programmes throughout the year, • TLC Culture Club - including seasonal social events, tasty lunches & more, • TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave, • TLC Rise - supporting and empowering women into leadership roles, • 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits What you’ll be doing: • Own and manage complex multi-channel campaigns across key client accounts, • Oversee project timelines, creative output, client approvals and budget adherence, • Lead cross-departmental collaboration across product, sales, digital and concierge, • Deliver weekly reporting to senior leadership and share campaign learnings, • Build and nurture consultative relationships with clients that inspire trust, • Attend key meetings and lead dynamic presentations that showcase TLC’s thinking, • Evaluate promotional impact and campaign performance against strategic goals, • Represent client interests across internal teams and ensure consistent excellence, • Identify opportunities for upsell and new business development, • Collaborate with sales on bids, pitches and accurate job costing, • Keep sales partners informed throughout the lifecycle of campaign delivery, • Ensure profitability across campaigns through effective resource planning, • Ensure profitability across campaigns through effective resource planning, • Negotiate terms, manage over-redemption risk and lead upsell strategies, • Contribute to wider business strategy while driving your accounts forward, • Lead and empower a high-performing team to deliver on objectives, • Champion quality control, process adherence and continuous improvement, • Sharp strategic thinking, with a flair for writing and presenting, • Experience in marketing or advertising, • A collaborative and entrepreneurial mindset paired with commercial acumen, • The confidence to go deep on strategy while keeping sight of delivery At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you're excited by everything we've told you, then it's time to apply!

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Client Success Associate at Maven, you will: • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments, • Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency, • Standardize and maintain CS team playbooks, templates and documentation to further enhance client experience while promoting and maintaining efficiencies, • Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns, • Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables, • Actively listens to clients' concerns and diagnoses clients' service needs while facilitating timely client problem-resolution, • Follow escalation protocols correctly to ensure tickets are routed to the right teams for support and/or that you seek additional support to respond to clients appropriately; help to support and maintain these documented protocols and identify opportunities for process improvement where needed, • Partner with other CSMs, Operations, Client Deliver, Sales, and Product to iterate on existing processes and continue to deliver best-in class client service, • 2-4 years of experience in customer or client success, account management, customer or digital marketing, project management and/or operations, • Passion for healthcare, telehealth, and/or start ups, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Ability to craft thoughtful and persuasive client-facing content in multiple different formats, • Ability to identify issues and trends based on your client experience and bring to appropriate cross-functional teams to identify and solve with process improvements, • Experience creating scalable and repeatable processes that are used by internal and external stakeholders, • Strong project management and organizational skills and the ability to influence without authority, • Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment, • Project management or operations experience, • Background in a healthcare-related field Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Customer Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionDepartment: RetailReports to: Floor Manager, ReBIRDLocation: 580 Broadway, NYC Your Opportunity at ARC’TERYX:As a repair operator, your main duty is to repair and extend the life of garments to help us in our mission to reduce waste. From opening and removing damaged parts, to sewing, laminating and basting various fabrics & materials together, you will be key to recovering the garment’s functionality according to Arc’teryx standards. You will become an expert in Arc'teryx products, materials and repair procedures and share your expertise with your team members. You will participate in continual learning and development as Arc'teryx expands our retail repair service offering. Meet Your Future Team:Our new Alpha locations will showcase the largest Retail expression of ReBIRD in North America. The team will offer a range of services inclusive of product care education, product wash service, in-store technical repair, warranty assessment with a goal to build a relationship with a Guest and support their post-purchase needs. This location will also offer a refined offering for ReGEAR (resale) and ReCUT (upcycled product) adjacent to the ReBIRD Service area. You will manage all aspects of ReBIRD within the store ensuring an optimal Guest experience tied to our sustainability commitments. If you were the Retail Repair Operator, ReCARE now, here are some of the core activities you would be doing: • Performing technical sewing and lamination repairs on the full line of Arc'teryx products, • Fulfilling repair work orders as directed by ReBIRD Manager and uphold repair quality repair work orders as directed by Floor Manager, ReBIRD while uphold repair quality and Global quality control standards, • Collaborating with Floor Manager, ReBIRD to determine reparability and appropriate actions for individual garments, • Contributing to all ReBIRD services including wash service and advise on product reparability and product care, • You follow all safety rules and regulationsHere are some of the things you could be working on in the future:, • Collaborating with cross functional teams to develop and adapt retail repair service procedures, • Guiding in the development of new team members through training and direct feedback, • You continue to learn new techniques and product knowledge to provide better repairs and are open to sharing your knowledge to improve the skills of team members, • Executing quality control inspections on in-store repair, • Participating in training ReCARE store teams in your regionAre you our next Retail Repair Operator?, • You have a degree or diploma in textiles, fashion design and construction or relevant field, • Training in garment construction or experience in a garment production environment will be an asset, • You have a passion for repair, circularity, and sustainability, • You are a creative problem solver and critical thinker, • You are process oriented and a dedicated learner, • You have strong interpersonal skills with the ability to deal with difficult situation with tact and professionalism, • You are proactive in identifying the root cause of issues and developing solutions, • You remain highly flexible and adaptable when faced with ambiguity, • You effectively balance autonomy and collaboration, • You inspire breakthrough thinking and continuous improvement, • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right, • Your passion for your work is paralleled by your passion for getting outside and living it