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Business process improvement jobs in New York, New YorkCreate job alerts

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  • Medical Office Manager
    Medical Office Manager
    15 hours ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Employee Relations Partner
    Employee Relations Partner
    5 days ago
    $80000–$90000 yearly
    Full-time
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

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  • Attorney
    Attorney
    7 days ago
    $81029–$138421 yearly
    Full-time
    Woodbridge, Woodbridge Township

    The New Jersey Turnpike Authority (NJTA) is a state agency responsible for maintaining the New Jersey Turnpike and the Garden State Parkway - two of the busiest toll roads in the United States. The NJTA is dedicated to the safe and efficient movement of people and goods along their toll roads. Every day, the Authority’s highways provide the safest, quickest, and most convenient routes for hundreds of commuters, truckers, and recreational travelers. OUR MISSION: We are committed to constantly improving the safety, technology, and resiliency of our toll roadway systems through sound fiscal policy and maintaining an excellent state of good repair that promotes the connectedness of our customers across the state and region. POSITION: The NJTA is currently seeking applications for a Litigation Attorney position in our Law department located at our Woodbridge, NJ headquarters building. RESPONSIBILITIES: Serve as in-house litigation management counsel for the New Jersey Turnpike Authority (the “Authority”). 1. Assist the Director of Law in provision of legal advice to commissioners, departments and division heads and other Authority personnel on legal questions related to litigation matters. 2. Manage and supervise a broad range of litigation matters including contract disputes, personal injury and tort actions, regulatory and compliance actions, insurance coverage, real estate and property-related litigation and employment-related litigation. 3. Develop litigation strategies in collaboration with the Law Department and outside counsel to protect the interests of the Authority. 4. Oversee outside litigation counsel to ensure cost-effective, efficient and high-quality representation. 5. Review and analyze pleadings, motions, and discovery responses for accuracy and strategic alignment. 6. Advise the Director of Law and the Law Department on potential litigation risks, possible exposure, settlement and resolution options. 7. Monitor the progress of litigation cases, oversee budgets and timelines, and facilitate communication between outside counsel and other Authority departments to ensure prompt and efficient resolution. 8. Ensure compliance with applicable laws, regulations and internal policies throughout litigation processes. 9. Prepare updates, status reports, and recommendations for the Director of Law and other Law Department team members regarding litigation status and risk management. 10. Represent the Authority in litigation as assigned by the Director of Law. 11. Prepare legal documents as required, including position papers on litigation matters. 12. As assigned by the Director of Law, provide legal services in conjunction and coordination with Authority retained outside counsel and other retained law firms and oversee and track litigations as directed. This is not intended to be an exhaustive list of all responsibilities, duties, skills, or requirements for the job. Management reserves the right to require that other or different tasks be performed as assigned. MINIMUM QUALIFICATIONS: 1. Juris Doctorate from an accredited law school. 2. Licensed to practice law and in good standing in the State of New Jersey. 3. Minimum of seven (7) years of business or commercial litigation experience, including significant supervisory or management responsibilities. 4. Strong knowledge of New Jersey civil procedure, discovery, evidence and trial preparation. 5. Excellent organizational, analytical, negotiation and communication skills. 6. Must be proficient in LexisNexis, Adobe Acrobat, Microsoft Office 365, and State and Federal e-filing systems; experience with case management software platforms (i.e., Legal Files) is highly preferred. 7. Ability to manage multiple cases and priorities in a fast-paced office environment. 8. Prior in-house experience or experience managing outside counsel is highly preferred. 9. Must possess a valid New Jersey driver’s license. BENEFITS & PAY: This position will be located at the headquarters building, located in Woodbridge, NJ. Toll-free commutation is available for employee travel to and from work on the NJ Turnpike and Garden State Parkway. This position is represented by AFSCME Local 3914. Members will receive an annual increment (PIP) to their base salary per the guidelines of the CBA. All Local 3914 NJTA full time employees are also entitled to participate in the following benefits per the guidelines of the collective bargaining agreement: Medical, dental, vision, and prescription insurance on first day of employment; Enrollment in the NJ Public Employee Retirement System (PERS) if eligible; PERS Life Insurance and PERS Supplemental Life Insurance; Group Life Insurance; Worker’s Compensation Insurance; 457(b) Deferred Compensation plan; Time off including holidays, vacation, sick, personal, leaves of absence, and other pre-approved days after applicable waiting periods. This position is eligible for flex time hours upon meeting the requirements outlined in the Authority’s policy and at the Authority’s ultimate discretion. Additionally, this position is eligible for telework upon meeting the requirements outlined in the Authority’s policy, such as performance expectations and applicable waiting periods, and at the Authority’s ultimate discretion. Flex time and Telework is not guaranteed. Prospective public employees should be aware that the New Jersey First Act requires employees of all public authorities to reside in the State of New Jersey unless otherwise exempted under the law. The NJTA is an equal opportunity employer.

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  • General Manager
    General Manager
    9 days ago
    $80000–$120000 yearly
    Full-time
    North Ironbound, Newark

    ODR Studios is a dynamic and growing creative/production company dedicated to delivering high-quality content and innovative solutions. We are passionate about creativity, efficiency, and building a strong team culture that drives success. We are seeking an experienced and motivated General Manager to oversee daily operations, lead our team, and drive business growth. The ideal candidate will be responsible for ensuring operational excellence, managing staff, and aligning company activities with strategic goals. Key Responsibilities • Oversee day-to-day operations of ODR Studios, • Develop and implement business strategies to achieve company goals, • Manage and lead cross-functional teams, fostering a positive and productive work environment, • Monitor budgets, financial performance, and operational efficiency, • Establish and maintain relationships with clients, partners, and stakeholders, • Identify growth opportunities and drive business development initiatives, • Ensure compliance with company policies and industry standards, • Improve internal processes and workflows for maximum efficiency Qualifications • Proven experience in a managerial or leadership role (preferably in a creative, media, or production environment), • Strong leadership, organizational, and decision-making skills, • Excellent communication and interpersonal abilities, • Financial acumen and experience managing budgets, • Ability to multitask and adapt in a fast-paced environment, • Bachelor’s degree in Business Administration, Management, or a related field (preferred) What We Offer • Competitive salary and performance-based incentives, • Opportunity to lead and shape a growing company, • Creative and collaborative work environment

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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    21 days ago
    $16.5 hourly
    Part-time
    Williamsburg, Brooklyn

    Location: NYC Pop-Ups (including Smorgasburg, Fort Greene Artisans Bazaar, and other events) Employment Type: Part-time / Event-based About Secondz Secondz is a modern street food brand serving Southeast Asian–inspired puffs, salt bread, and other globally inspired treats. Our mission is to bring bold, exciting flavors to everyday moments while creating memorable experiences through food. Our pop-ups are where customers first discover Secondz—making the experience at our booth just as important as the food itself. Role Overview The Sales Assistant plays a key role in the success of Secondz pop-up events by delivering exceptional customer service, driving sales, and ensuring smooth booth operations. You will often be one of the first people customers interact with, helping them discover our products, understand the flavors, and enjoy a welcoming experience that reflects the Secondz brand. Key Responsibilities Customer Service & Sales • Engage with customers and answer questions about products, ingredients, and allergens., • Sell and recommend Secondz products including puffs, salt bread, ice cream, and drinks., • Provide friendly, knowledgeable, and efficient service during busy market hours., • Process transactions accurately using the point-of-sale system. Brand Representation • Represent the Secondz mission, brand promise, and service standards at the highest level., • Share the story and inspiration behind the brand and products. Event & Booth Operations • Assist with setting up and organizing the pop-up booth before events., • Maintain a clean, organized, and visually appealing stall during service., • Handle food and products carefully to maintain quality and presentation. Team Support • Support the back-of-house team when needed to help complete orders., • Work closely with the team to keep service running smoothly during peak periods. Content & Market Insights • Capture photos and short videos for social media during events., • Share customer feedback, questions, and observations with the founder, Louis, to help improve future events and offerings. Qualifications • Friendly, outgoing, and comfortable interacting with customers., • Interest in food, street markets, and global flavors., • Ability to stay organized and work efficiently in a fast-paced environment., • Reliable, punctual, and professional., • Comfortable handling food safely and responsibly., • Experience with retail, food service, or markets is a plus but not required. Physical Requirements • Ability to stand for extended periods., • Ability to assist with light setup and breakdown of the booth.

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  • Bookkeeper
    Bookkeeper
    1 month ago
    $32–$40 hourly
    Full-time
    Ridgefield

    Date posted: January 31, 2026 Pay: $32.00 - $40.00 per hour Job description: Office Manager / Bookkeeper Position Bergen County HVAC company is looking for a full time HVAC Office Manager and Bookkeeper who oversees daily administrative operations and financial records, combining scheduling, customer service, and accounting duties. This position would oversee different departments in the company and meet with the owner to go over reports and all numbers associated with projects and also with profitability of the company. Responsibilities: ● Scheduling & Dispatching: Coordinating field technicians, managing service calendars, and updating job tickets. ● Customer Service: Handling incoming client inquiries, scheduling service calls, and managing complaints. ● Have the ability to work with customers and employees. Relay accurate information to technicians, ensuring proficient, quality customer experiences ● Records Maintenance: Maintaining accurate service histories, client databases, and inventory tracking. ● Workflow Coordination: Overseeing daily office staff and improving administrative processes. ● Accounts Payable/Receivable: Processing vendor invoices, managing subcontractor payments, and invoicing customers for completed jobs. ● Accurately process financial transactions and pay invoices in a timely manner ● Managing weekly payroll with our software and maintaining employee records. ● Financial Reporting: Preparing financial statements, performing month-end close, and reconciling bank accounts. ● Reporting & Compliance: Assisting with tax preparation (sales tax, etc.) and maintaining compliance with insurance/licensing. Requirements & Qualifications: ● Software Proficiency: High-level expertise in QuickBooks and MS Office Suite (Excel). ● Experience: Proven experience in both office management and bookkeeping, ideally in a HVAC, Electrical or construction company field. Three years of prior bookkeeping experience ● Skills: Strong communication, organizational, and multitasking abilities. ● Education: Bachelor degree in business administration or accounting or finance is often preferred, but not always required. Compensation will be based on experience and knowledge Benefits: Paid time off Tuition reimbursement Work Location: In person

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  • Sales Manager
    Sales Manager
    2 months ago
    $40000–$120000 yearly
    Full-time
    Manhattan, New York

    Company: Inspired MKTG Location: New York, NY but state wide campaign Employment type: Full-time (commission-driven compensation) About Us Inspired MKTG is a fast-growing marketing and lead-generation firm focused on delivering measurable results for clients. We’re scaling rapidly and looking for an experienced sales leader who wants to earn top-tier commissions while building and coaching a high-performing sales organization. Role Summary We’re seeking an experienced Sales Manager who thrives in a commission-first environment and is motivated by both personal earnings and building teams that excel. This role rewards strong closers and builders: you’ll earn high commissions on your own sales and ongoing overrides on the team you recruit and develop. Key Responsibilities • Close new business and manage a personal sales pipeline to consistently meet or exceed quota, • Recruit, hire and onboard sales reps; build and scale teams quickly and effectively can be done organically, • Design and deliver training programs, playbooks and role-plays (preferred experience at senior trainer level or above), • Coach reps day-to-day: call reviews, live coaching, role-plays, objection handling and deal strategy, • Set targets, monitor KPIs (conversion, average deal size, ramp time, churn) and report on performance, • Implement repeatable processes for lead management, CRM usage and forecasting, • Collaborate with Marketing, Operations and Leadership on pricing, offers and sales materials, • Maintain a high-activity culture with strong accountability and continuous improvement Who You Are (Required / Preferred) • Proven track record (1+ years) in sales leadership roles, ideally in lead-generation, marketing, fundraising, insurance/financial services, telecom or other high-volume sales environments, • Preferred: experience at senior trainer level or higher in designing and delivering sales training that drives measurable uplift, • Demonstrated success building, scaling and retaining high-performing sales teams, • Comfortable and highly motivated by commission-driven pay and earning overrides from teams you build, • Strong coach/mentor with excellent communication and presentation skills, • Results-oriented with strong analytical skills and attention to metrics Compensation & Rewards • Compensation is commission-first and highly performance-driven, • Uncapped personal commission structure plus ongoing overrides on the team you recruit and manage, • Competitive incentives and accelerators for hitting team and company targets, • Additional benefits to be discussed during the hiring process Why Join Us • Significant upside: the ability to earn substantially more than market averages through uncapped commissions and team overrides, • Build and lead your own organization with direct impact on earnings and company growth, • Work with a collaborative leadership team that invests in training and resources to scale high performers Priority to applicants providing resumes with 2–3 specific examples of teams you built or training programs you ran Short cover note summarizing your experience and recent sales results Equal Opportunity Inspired MKTG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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