Call representative jobs in Massapequa, New YorkCreate job alerts

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Customer Service Representative – Melville, NY Salary: $21.88 per hour/ $44,075.00 annually This is an in-office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk. Salary: Salary: $21.88 per hour/ $44,075.00 annually This is an in-office position Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%! Qualifications & Skills: • Candidates must have the ability to commute to our Melville NY location., • 12+ months of contact center or customer facing service experience required (preferred), • Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction, • Ability to work and grow in a fast-paced, high-volume call center environment, • Willingness to learn new skills and ability to adjust to changes quickly, • Open to feedback to support your performance and development, • Solid computer and multi-tasking skills, • Minimum of high school diploma or equivalent Education/Certifications: • A bachelor’s degree or higher (preferred), • Active Personal Lines or P&C license (preferred) #geico300 Annual Salary $21.88 - $34.60 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being., • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance., • Access to additional benefits like mental healthcare as well as fertility and adoption assistance., • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Job Description Location: Massapequa, NY (In-Office) Job Title: Customer Account Representative Join Long Island's most trusted, family-owned HVAC leader since 1956! We are seeking a motivated and reliable Customer Account Representative to join our crew. We are dedicated to delivering exceptional service experiences while fostering employee growth and career development. Join our growing team and be part of a legacy that values professionalism, integrity, and a commitment to excellence, offering year-round work with no seasonal layoffs. The Customer Account Representative is a vital, client-facing sales role responsible for managing key customer relationships, generating new business, and securing new customer accounts for heating oil, service contracts, and other home services. This position requires daily in-office presence in Massapequa, strong sales acumen, and an ethical, collaborative approach to drive company growth and customer loyalty. Responsibilities and Expectations: * Following up on company-generated leads, successfully closing sales, and securing new customers for heating oil, service contracts, and related home services. * Building and maintaining strong customer relationships through proactive follow-ups, excellent communication, and a commitment to customer satisfaction. * Managing the Move-In/Move-Out (MIMO) process for new homeowners to successfully increase sales volume. * Utilizing local networking groups and associations for generating additional sales leads and referrals. * Working closely with call center representatives, service teams, and delivery teams to improve the overall customer experience and maximize close rates. * Utilizing the company's CRM (Customer Retention Management) platform to manage the sales pipeline and accurately record all opportunities and activities. * Willingness to participate in offsite marketing or sponsored events as needed to support lead generation efforts. Requirements: * At least 1 year of sales experience is preferred (or strong equivalent experience in customer retention/service). * Excellent communication skills (both verbal and written), active listening, and strong attention to detail. * Must be coachable, possess a low ego, demonstrate high accountability, and be a strong communicator in all interactions. Must be a pleasant, professional team player. * Strong ability to work independently, high degree of self-motivation, and uncompromising ethical values. * High school diploma or equivalent is required (college degree is a plus). * Ability to efficiently utilize a CRM system and other company technology. * Ability to work an 8-hour shift, in person, at the Massapequa, NY office (Required). What Can We Do for You? * Earn a competitive rate of $20.00 – $28.00 per hour plus commissions, with a realistic potential to earn up to $100,000 annually. * Ongoing paid training and advancement opportunities to quickly grow your skills in a high-demand trade. * Access to Health, Dental, and Vision insurance. * 401(k) plan with a generous company match. * Generous Paid Time Off and Paid Holidays. * Join a dedicated, family-oriented team that values success and longevity. * Year-round work guaranteed (no seasonal layoffs). Join a dedicated, family-oriented team that values success and longevity. The compensation for this position is expected to range between $20.00 – $28.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will: Handle inbound and outbound calls from customers in a professional and courteous manner; Provide accurate and timely information to customers regarding their accounts and financial product

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued; Present a professional

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking agents t

Remote Call Center Representative. We are hiring Remote Call Center Representatives to join our customer support team. Answer inbound calls and respond to customer inquiries in a professional manner.

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Ensure first call resolution through problem solving and effective call handling. MCI is looking for Manitoba work at home customer service, help desk, technical support, and sales representatives to support April demand. What Does a Work at Home Contact Center Representative Do?.

As an outbound call center representative, you will proactively identify and reach out to potential clients through outbound calls, leveraging various sources such as databases, referrals, and other lists. The outbound call center representative will schedule appointments for our sales representativ

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. What our Call Center Sales Representatives Enjoy Most About the Role. Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques

Remote Call Center Representative. We are hiring Remote Call Center Representatives to join our customer support team. Answer inbound calls and respond to customer inquiries in a professional manner.

Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls. Preferably in a call center environment.

Remote Call Center Customer Service Representative. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. Previous experience in customer service or a call center environment.

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will: Handle inbound and outbound calls from customers in a professional and courteous manner; Provide accurate and timely information to customers regarding their accounts and financial product

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will: Handle inbound and outbound calls from customers in a professional and courteous manner; Provide accurate and timely information to customers regarding their accounts and financial product

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will: Handle inbound and outbound calls from customers in a professional and courteous manner; Provide accurate and timely information to customers regarding their accounts and financial product

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will: Handle inbound and outbound calls from customers in a professional and courteous manner; Provide accurate and timely information to customers regarding their accounts and financial product

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will: Handle inbound and outbound calls from customers in a professional and courteous manner; Provide accurate and timely information to customers regarding their accounts and financial product

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Customer Service Representative (Remote Position). We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.

Handle incoming customer service calls. Dispatch incoming customer phone calls. Accept customer calls and return customer.

Family Dollar - 782 Young St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

SiteOne - 3 Commercial Ave [Retail Associate / Team Member] As a Customer Sales & Service Rep at SiteOne, you'll: Assist customers with their questions and needs, either in person, via the phone or through online ordering; Pull and prepare inventory orders for customer pick up or delivery; Proactive

Sherwin Williams - 2600894 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac