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Department/Unit: HBD - Surgery Thoracic Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 RN for Cardiothoracic division outpatient office within the department of surgery. Collaborative team effort to provide optimum care to patients requiring scheduled and emergent surgical care. This position supports the thoracic team but also cross covers the cardiac team when required. Under the supervision of the Nursing Supervisor and Nurse Manager, the Ambulatory Care RN provides nursing support to primary and subspecialty providers. This is demonstrated by the use of the nursing process to work collaboratively with the healthcare team in planning, directing, providing, and evaluating patient care. The Ambulatory Care RN is defined within the department to provide patient care, triage, consultation, and referral among team members. Essential Duties and Responsibilities: Generally include the following. Other related duties may be assigned: Support for Self-Management * Enhances health literacy * Performs a baseline comprehensive needs assessment reflecting patient values, preferences, and goals (in person or via telehealth). * Analyzes patient care needs and utilizes a systematic approach to the delivery of care. * Provides age-appropriate direct patient care including family and patient. Advocacy * Negotiates and secures patient services; coaches the patient in self-advocacy * On the phone and at the office visit, listen to the patient and family goals and concerns. Works with patients, insurance companies, home care agencies, etc. to access providers, community services, medications. * With an initial order of medications, enteral formulas, - verifies if PA needed, or med not covered at all, reviewing other possible options for non-formulary med, clarifying orders, renewing orders Education and Engagement of the patient and family * Assess readiness to learn/learning styles. * Provides patient and family education taking into consideration cultural, religious, language, and motivational, physical, emotional, and cognitive factors into account in the teaching plan * On the phone or in the office instructs about nursing care plans related to results of labs, tests, procedures, medication changes, dietary changes, other changes in interventions. * Provides education regarding interventions and requests, “teach-back” to ensure understanding (in person and via telehealth). * Performs telephone triage including coordination of care and documentation. * Works with physicians and other resources to develop teaching tools for families and patients and/or utilizes educational resources on Intranet. Cross setting communication and transition * Develops the individualized care plan; care planning activities transcend barriers/transitions keeping the patient at the focus. * Nurses utilize evidenced-based practice to plan and implement nursing care plans (interventions and outcomes). * The plan is updated with every phone call, office visit, inpatient admission, etc. * Coordinates and collaborates between specialty and primary providers who develop and share the patient care plan across settings * Care plan transmitted between setting, changes, and updates communicated * Discusses the discharge plan of care for patients that are inpatient and coordinates follow-up interventions needed. * Coordinates admissions with communication regarding the plan of care. * Coordinates referral to the emergency room * Takes calls by MD offices to discuss coordination of care that cannot be addressed by faxing the most recent office visit note. * Works with other departments inside and outside of AMC to coordinate multidisciplinary care * Coordinates home care – setting up for supply deliveries, clarifying verbal orders * Coordinates infusions- insurance, orders, communication to patient, education * Supplies inpatients with educational information as needed * Coordinates referrals to social services departments, WIC * Facilitates the utilization of resources to meet patient outcomes (case management). * Writes letters of medical necessity as indicated * Participates in the patient throughput process in the clinic as indicated and needed (including vital signs, updating medical records, performing diagnostic procedures, assisting the physician and practitioners, facilitating teaching, end of appointment coordination of care) Coaching and counseling of patients and families * Answers questions patients have before and after provider visit. * Patients are directed to bring questions to the visit and/or calls and answers are secured, before, during, and after the visit (in person or via telehealth). * Documents properly, giving age-appropriate care, gathering data correctly (including vital signs), and facilitating care in a customer-friendly manner. * Performs diagnostic tests such as impedance studies, wireless capsule endoscopies Nursing Process * Assesses patient for knowledge understanding diagnosis, needs, treatment, expected outcomes of treatment. * The best evidence is used for interventions/outcomes; the care plan is routinely updated. Teamwork and Collaboration * Inclusion of teamwork in orientation and continuing education-interdisciplinary. * Enhanced utilization of interdisciplinary resources. * FMLA paperwork, CPS paperwork, 504 plans– coordination of care Patient-Centered Care planning * Motivational interviewing; eliciting patient’s goals and priorities. * Individualized care plan; care planning activities transcend barriers/transitions keeping the patient at the focus Understands and supports their role in regulatory /compliance issues/the health care team. * Maintain division medical records * Completes organized and quality documentation as required by the department. * Works with division physicians, administrative staff, and Nurse Manager to assure compliance with regulatory conditions and policies and procedures * Actively participates in the survey process in regards to accreditation * Maintains compliance with regulatory agencies * Realizes their role in Environment of Care Surveys. * Maintains a safe environment within the clinic and working office space * Maintains compliance with AMC standards for electronic system use * Maintains compliance with AMC Code of Conduct * Collaborates with administrative staff and physicians on the Quality Improvement Team to address clinical and non-clinical issues within the division * Locates regulations and policies and procedures online and know how to apply to current job * Utilizes educational resources on Intranet for self-education and education of other staff * Utilizes the Chain of Command as indicated * Ensures that medical equipment functioning properly and knows the process to manage failure as the need arises * Cross covers in other divisions within the department as needed * Orientation of new staff * Delegates daily tasks to appropriate clinical staff and ensures completion of tasks * Reviews and triages incoming test results as indicated within the division. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HS diploma or GED * Graduate of state-accredited Registered Nursing program * Current license to practice professional nursing in the State of New York * Current CPR certification required. * Certification in specialty preferred Experience: * Skills required for the position: * Strong customer service orientation * Strong communication skills * Flexibility in time * Ability to effectively present information and respond to questions from physicians, patients, and their family members or other employees within the work setting. * Familiar with computer software including MS Word and Excel * Effective Written and Verbal Communication Skills * Experience with electronic health records is preferred * Ability to Maintain Confidentiality. * Thorough knowledge of organization, department, and/or section policies and practices related to position preferred * Ability to administer medications via all routes and ability to calculate medication doses. * Proficiency in the operation of standard office equipment (Adding Machine, Fax, Photocopier, Credit Card Machine) and clinical equipment (Sphygmomanometer, Electronic Vital Signs machine, pulse oximetry machine, infant scale, adult scale, and stadiometer), * Type 45-60 WPM on a Typewriter or Computer Work Environment (including Hazards): A clinical care setting requires the ability to lift a minimum of 10 pounds, extensive walking, and standing. May be subjected to infectious materials and chemicals (i.e. HLD Solutions, disinfectant sprays, or wipes). ***This is the best faith effort to clearly define the nature of this position; responsibilities may be added or deleted based upon the ever-changing needs of management. The individual in this position must have the ability to adapt to change and to be flexible concerning day-to-day work responsibilities. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Description Broadview at Purchase College GENERAL SUMMARY: A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care. INCLUSIVE AND COLLABORATIVE CULTURE: We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident. POSITION SUMMARY: The Nursing Supervisor is a Registered Nurse (RN) who is responsible for the overall supervision of nursing care at High Point Center for Care in both Assisted Living and Memory Care. He/she will ensure the safety and well-being of all residents; provide direct resident care activities to include assessments, planning, implementing and evaluation of nursing care. He/she will provide managerial and/or clinical support to residents and staff within High Point Center for Care to promote good health and achieve high quality of life. He/she will supervise the care provided by Licensed Practical Nurses (LPN) and Quality of Life Specialists (HHA). ESSENTIAL JOB FUNCTIONS: 1. Ensure nursing staff (LPN) and Quality of Life Specialists (HHA) provide quality, compassionate, and appropriate resident care. Provide daily supervision and leadership to assigned staff and other designated personnel in meeting the resident’s needs. Demonstrate good decision-making skills. Provide written evaluation and oral counseling of assigned staff., 2. Provide report to Quality-of-Life Specialists (HHA), 3. Assist in maintaining charting and documentation on each resident’s status., 4. Provide nursing care according to physician’s orders and in conformance with recognized nursing practice, established standards, and administrative policies. Assists with completing vital signs (ie. temperature, pulse, respiration, and blood pressure) as needed., 5. Assists with treatments as ordered by resident’s physician and/or nurse practitioner (ie. dressings, catheterization, suctioning, oxygen, etc.), 6. Ensure physicians orders are carried out within a timely manner., 7. Ensure Narcotic counts are accurate., 8. Communicate with health care providers to ensure residents have all medication orders and supplies for their care., 9. Communicate with resident family members as needed on all issues/concerns for residents., 10. Assist with scheduling medical appointments and arranging transportation for appointments as needed., 11. Participate in the assessment and admission of new residents. Participate in discharge planning as needed., 12. Respond to residents call system promptly and courteously. Provide emergency care/first aid within scope of practice as needed., 13. Assist as needed with recruiting, hiring, providing orientation/training, and retaining nursing staff., 14. Responsible for identifying resident medical and behavioral changes and developing and monitoring of residents’ care plan., 15. Provide daily report to the Director of Health Services concerning facility conditions, personnel performance, resident conditions, and needs for nursing supplies., 16. Communicate with interdisciplinary team on pertinent information regarding resident conditions., 17. Assess and monitor complex resident health status and determine the appropriate nursing intervention. Develop and monitor the ongoing plan of care with resident, their representative, Health Services Director, and interdisciplinary team and initiate corrective action as necessary., 18. Make rounds with physicians and assist in examinations and/or treatment of residents., 19. Assess residents and notify their physician(s) and responsible party in the event of a change in the resident’s condition., 20. Orient residents and staff to emergency procedures and respond to all emergency situations., 21. Work with Health Services Director to maintain and monitor Department of Health regulatory requirements as it relates to nursing. Ensure that all residents’ records are accurate, complete, and all mandatory forms are on file., 22. Monitor resident environment to ensure all safety and sanitary regulations and quality standards are met or exceeded. May assist with development and presentation of in- service programs., 23. Assist in finding coverage for assigned staff when call outs occur. Covers shifts as needed when LPN is not available., 24. Perform other duties as assigned., 25. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the Hospitality Promises in all interactions with residents, fellow employees, and guests: • We greet you warmly, by name and with a smile., • We treat everyone with courteous respect., • We anticipate your needs and act accordingly., • We listen and respond enthusiastically in a timely manner., • We hold ourselves and one another accountable., • We make you feel important., • We embrace and value our differences., • We ask, “Is there anything else I can do for you?”, • We maintain high levels of professionalism, both in conduct and appearance, at all times., • We pay attention to details. EDUCATION REQUIRED (Preferred): • Must be a graduate from an accredited school of nursing with a current New York State Registered Nurse (RN) license., • CPR Certification is required., • Experience with working with Alzheimer's and Dementia residents is preferred, • Two (2) years of supervisory/management experience. The salary range for this opportunity is $54.00 - $58.00. KNOWLEDGE/SKILLS: • The ability to speak, read and comprehend the English language., • Ability to learn and work with the specific needs of those residents suffering from Alzheimer’s disease and/or other related dementias., • Willingness to be available for any/all emergencies regarding the facility., • Must possess the ability to make independent decisions when situations warrant such action., • Familiarity with Microsoft Office Suite products and the ability to work with an electronic medical record system., • Agreement to complete orientation program for Heartfelt Connections Program and other community based training programs., • Must display patience, tact, enthusiasm, and a cheerful disposition., • Must be willing to learn new techniques and principles and willing to incorporate them into existing resident care practices., • Must have knowledge of basic nursing care techniques., • Must possess excellent communication and customer service skills, • Ability to work as a team and display a positive attitude SPECIAL REQUIREMENTS: • Doctor’s statement verifying free from communicable disease OTHER INFORMATION: 1. List tools, equipment, machines used on the job: • Personal computer, • General office equipment: printer, copier, scanner, fax machine, pager, telephone, • Medical equipment for assessment (ie, Blood pressure machine), • Washer/dryer machines HOSPITALITY FOCUS: The Broadview Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: 1. We greet residents, employees, and guests warmly, by name and with a smile., 2. We treat everyone with courteous respect., 3. We strive to anticipate resident, employee and guest needs and act accordingly., 4. We listen and respond enthusiastically in a timely manner., 5. We hold ourselves and one another accountable., 6. We embrace and value our differences., 7. We make residents, employees and guests feel important., 8. We ask, “Is there anything else I can do for you?”, 9. We maintain high levels of professionalism, both in conduct and appearance, always., 10. We pay attention to details. WELLNESS FOCUS: The Broadview employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body, and soul, which may also have a positive effect on the employees, as a result. 2. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: • Lifts up to 100 lbs. occasionally, • Carries up to 100 lbs. occasionally, • Pushes and pulls up to 100 lbs. occasionally, • Climbs, reaches, bends and twists occasionally, • Talks and listens occasionally, • Sits 2 hours per day; stands and walks 6 hours per day (combined) – 8 hr. day, • Medium work – exerts up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently and/or up to 20 lbs. of force constantly to move objects. 4. Visual acuity requirements, including color, depth perception and field of visions: • Resident Care/Assessment: Must be intact including color, depth perception and field of vision. 5. ENVIRONMENTAL FACTORS • The worker is subject to both environmental conditions. Activities occur inside and outside., • The worker is subject to hazards including some hazardous waste., • The worker is subject to hazards and other environmental conditions. One or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation. BENEFITS: • Health insurance, • Dental insurance, • Vision Insurance, • Paid Time Off, • 401(k), • 401(k) matching, • Employee assistance program, • Flexible spending account, • Life insurance, • Parental leave, • Reduced price employee meals

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time Location: BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes or infusion suites. It is anticipated that an incumbent in this role will work in one of the metropolitan-area locations noted in the posting. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. Job Description: A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use. Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information. Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes. QUALIFICATION REQUIREMENTS • Nursing Degree from an accredited college or university required, • IV certification & experience in central line care and management required, • Current state RN license in location denoted in posting required, • Minimum of two (2) years of RN experience required, • Valid state driver’s license required, • CPR certification required, • Home care, critical care, emergency nursing, AIC or hospital discharge planning experience., • Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills., • Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)., • Willing to travel to see patients in the homes, and in other health care facilities., • Bachelor’s degree preferred, • Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols., • Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN., • Assures schedule is sent out via email to team members., • Responsible for following up on and entering Therapy Admin reports and emailing to team involved., • Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration., • Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient., • Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing, • Computer functions including but not limited to input, reports, searches, schedules., • Communicates patient/employee information to answering services when necessary., • Has read and understands company compliance paperwork and videotapes., • Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards., • Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time., • Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor & maintain infusion sites & system; evaluate responses to prescribed therapy., • Teach patients & caregivers to perform & monitor administration of Home Infusion as prescribed., • Prepare clinical records, care plans, progress notes for each patient visit., • Coordinate schedule of patient visits & phone calls., • Works in patients place of residence., • Drive as assigned within state., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work extra hours if needed., • Careful attention to detail., • Performs related duties as requested., • Provides professional nursing care within the department, • Coordinates care planning with other disciplines, • Provides care that meets the psychosocial, physical general aspects of care, • Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system, • Communicates regarding changes in patient status, symptomatology results of diagnostic studies, • Responds quickly accurately to changes in condition or response to treatment, • Excellent verbal skills and Good written skills, • Excellent Customer Service skills, • Must be able to develop caring relationships with their patients and treat them with respect and empathy., • Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood., • Must be able to work independently, as well as on a team., • Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Quality is in our DNA -- is it in yours? The Customer Service Representative I position is an entry-level position to provide consistent service to our clients. The CSR I provides service by responding to telephone inquiries from callers as they relate to health services. The CSR I resolves product and service problems and offers support to our internal laboratory operations team and field staff (Sales Team) for the Sonic Healthcare ThyroSeq Laboratory. Location: Rye Brook, NY Days: Monday - Friday Hours: 9:00 AM - 5:30 PM Full-time: Benefit Eligible In this role, you will: • Respond to all inbound calls, faxes and e-mails into the Customer Service Call Center and resolve any issues resulting from these interactions, transferring calls to various department as needed for resolution., • Process medical service requests and telephone inquiries with strict adherence to confidentiality agreements and policies and procedures., • Document and resolve all escalated client inquiries/problems in an efficient manner., • Collect and enter patient intake information into the appropriate medical service software system to initiate the transaction utilizing concise, thorough and accurate documentation. These requests include, but are not limited to supply orders, pick-ups, second opinion requests, amended reports and report requests., • Anticipate, identify and proactively respond to the needs of our clients prior to receiving a complaint., • Provide consistent, superior customer service to our clients., • Ensure continuous communication with sales representatives to meet client needs., • In cases tests reported within service level standards, proactively contact clients to notify and resolve issue., • Proactively contact clients when there will be an issue with a pickup or supply request., • Develop ability to research each problem prior to calling client for resolution., • Become familiar with the breakdown of specialties, product lines, specimen types, collection methods, test requests and medical terminology., • During resolution of problems, CSR I is responsible for educating our internal/external clients on future submission and changes in collections., • Relieve the receptionist during day/s off, assuming receptionist duties during that time. These duties include but are not limited to; answering the telephone, screening calls, taking and relaying messages, providing accurate information to callers, greeting persons entering the building, directing individuals to correct destination, mailing slide requests and documenting returns., • Other duties or special projects as assigned. All you need is: • High School diploma, • At least 2 years’ experience with customer service/call center operations., • Medical Terminology proficiency preferred., • Excellent written and oral communications skills., • Professional attitude and presentation. Company: Sonic Anatomic Pathology We’ll give you: • Appreciation for your work, • A feeling of satisfaction that you’ve helped people, • Opportunity to grow within the organization, • Free lab services for you and your eligible dependents, • Work-life balance, including Paid Time Off and Paid Holidays, • Competitive benefits including medical, dental, and vision insurance, • Help saving for retirement, with a 401(k) that includes a generous company match, • A sense of belonging – we are a community! Scheduled Weekly Hours: 40 Work Shift: Job Category: Laboratory Operations Company: CBL Path, Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotions, transfers, discipline, terminations, wage and salary administration, training, and benefits. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Mavis Tires & Brakes at Discount Prices - Automotive Alignment Technicians Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for a full-time Automotive Alignment Technicians to join Team Mavis at one of our state-of-the-art automotive service, repair and tire sales centers in the Bronx, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Automotive Alignment Technician Automotive Alignment technicians use the latest equipment to align newly-mounted tires and wheels on customer's vehicles. By measuring and adjusting caster, camber, toe and thrust angles, our Automotive Alignment Technicians reduce customer's tire wear and ensure serviced vehicles travel straight and true. Mavis's Alignment Technicians also complete state-mandated inspections, oil and filter changes and flat repairs, and perform any other required automotive service or vehicle repairs to customer vehicles. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Alignment Technicians you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess 1 year of experience and/or training in dismounting, mounting, rotating and balancing tires or any combination of education, training and experience which demonstrates the ability to perform the duties and responsibilities of the position. In addition, it is preferred that Alignment Technicians possess a state inspection license. As an active position, Automotive Alignment Technicians are required to stand, walk, bend, kneel, stoop, crouch, crawl, climb, pull, reach and perform repeated and repetitive movements consistent with vehicle and tire maintenance and repair. Alignment Technicians must regularly lift and/or move items weighing over 50 pounds. What are you waiting for? APPLY NOW! Candidates can apply online at . OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit . Mavis is an Equal Opportunity Employer Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state or local law. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants. Job Posted by ApplicantPro

BDC Representative / Internet Sales Support.Great Benefits & Work / Life Balance!.Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!.Dealership's Business Development Centerto answer potential customer's questions about vehicle prices, av

Job Description Mavis Tires & Brakes at Discount Prices - Automotive Mechanics Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state-of-the-art automotive service, repair, and tire sales centers in the Bronx, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Automotive Mechanic As Mavis's leaders in undercar repairs, our Automotive Mechanics are trusted to inspect, diagnose, and perform a wide variety of automotive services on customers' vehicles. Mavis's Automotive Mechanics perform a wide variety of undercar repairs, including brakes, struts, and shocks. Automotive Mechanics are also responsible for completing state-mandated inspections, changing oil and filters, checking fluids, replacing worn parts, and dismounting, mounting, rotating, and balancing tires. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Mechanic, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess 2 years of experience and/or training in automotive repair and maintenance or any combination of education, training and experience which demonstrates the ability to perform the duties and responsibilities of the position; and (4) possess an extensive tool box of personal tools used in performing undercar repairs. The following additional qualifications are preferred: (1) state inspection license(s); and (2) ASE Certifications in Automotive Maintenance and Light Repair (G1), Suspension and Steering (A4), and Brakes (A5). As an active position, Automotive mechanics are required to stand, walk, bend, kneel, stoop, crouch, crawl, climb, pull, reach and perform repeated and repetitive movements consistent with vehicle maintenance and automotive repair. Mechanics must regularly lift and/or move items weighing over 50 pounds. What are you waiting for? APPLY NOW! Candidates can apply online at . OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit . Mavis is an Equal Opportunity Employer Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state, or local law. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants. Job Posted by ApplicantPro

Job Description Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Bronx, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. What are you waiting for? APPLY NOW! Candidates can apply online at . OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit . Mavis is an Equal Opportunity Employer Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state, or local law. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Where appropriate, Mavis may provide reasonable accommodation for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants. Job Posted by ApplicantPro

Job Description Role: Sales Representative White Plains, NY (Westchester County) About the job The Eyewear Sales Representative solicits and procures orders of Confidential Company product lines within the assigned geographical area; Grow the market demand for the Confidential Company portfolio of products in a collection of customer accounts within a geographical area: White Plains, NY (Westchester County) Responsibilities • Effectively act as a business consultant on product knowledge, technology, pricing, and many other areas, thereby acting as a strategic partner with Confidential Company customers., • Create close relationships with customers to execute corporate plans, negotiate strategies, and meet business objectives., • Deliver on volume and net sales objectives for all Confidential Company portfolio of products., • Deliver growth through implementing the sustainable Confidential Company Sales Model with strategic customers., • Partner closely with the local synergy team of other Territory Managers to coordinate business and customer relationships as a whole., • Develop and adhere to an effective call cycle to achieve desired service frequency to Confidential Company customer accounts to meet indicated net sales objectives at least twice a quarter., • Manage all company resources for the territory to ensure that they are deployed in the most efficient and effective manner possible to achieve and exceed volume and net sales objectives Develop an understanding of and, where appropriate, act on market intelligence that may impact, the sale of the Confidential Company portfolio of products., • Monitor and measure achievement against territory objectives and implement appropriate strategies to maximize performance., • Motivate, support, coach, train and develop customers to maximize the sale of the Confidential Company portfolio of products., • Build a strong working relationship with Confidential Company customers at all levels within the practices and businesses they manage (doctor, optician, store manager, etc.);, • Drive assortment plans with customers., • Ensure brand visual merchandising standards are met; refresh and leverage POP materials;, • Utilize all brand materials to conduct regular customer staff trainings to reinforce knowledge and ensure message to the patient/consumer is translated consistently to brand positioning standards., • Cultivate the existing customer base, while partnering with the local sales representative team to prospect for new potential customers in the market., • Monitor customers’ payment cycles and credit history. Safilo is a dynamic company, which expresses its potential thanks to the efforts and passion of the people in it. Being part of our team represents a great opportunity to develop skills, to grow in an international environment, to participate in challenging projects and make a difference. We work to recognize and appreciate those who perform best, giving them concrete opportunities to grow in every corporate function, both nationally and internationally.

Job Description Mavis Tires & Brakes at Discount Prices - Inbound Sales Representatives ($2,400 New Hire Bonus) #ZR Put your career into high gear with Mavis Discount Tire. We're looking for Inbound Sales Representatives to join Team Mavis at our state-of-the-art Inbound Sales Center in the Millwood, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. We'll teach you everything you need to know through PAID TRAINING. PLUS, Mavis offers eligible Inbound Sales Representatives GUARANTEED WEEKLY BONUS PAYMENTS during the training period, totaling up to $2,400! WHAT IS THIS GREAT CAREER OPPORTUNITY? Join the Inbound Sales Team and realize the rewards of a career with competitive, guaranteed base compensation plus additional earning potential through significant weekly commissions. • As an Inbound Sales Representative, you will be responsible for answering inbound calls from tire and automotive service shoppers., • When the phone rings and a sales lead comes in, you will skillfully use our proven script as well as your sales expertise to turn a prospective buyer into a promoter of the Mavis Discount Tire Brand. HOW DO I KNOW IF A CAREER IN INSIDE SALES IS RIGHT FOR ME? You'd be a great fit for the Inbound Sales Representative position if you: • like paid training, mentoring and using proven techniques to make sales;, • love talking on the phone (top performers average approximately 175-200 calls per day and earn over $65,000 annually);, • value reliability, punctuality, and teamwork;, • appreciate short sales cycles (you won't wait months to get that "yes!");, • believe in what you're selling and enjoy connecting customers to the right products and services for their individual needs;, • want to learn about a dynamic and robust product line from the experts;, • are motivated by commissions and see every incoming call as an opportunity to drive results and exceed sales conversion goals; and,, • be at least 18 years of age;, • be legally authorized to work in the United States;, • be able to work 5 days each week (including either Saturday or Sunday); and, At Mavis, we understand that our people are our greatest asset. We value our team member's hard work, and that's why we proudly offer you benefits and rewards to support your lifestyle and well-being. As an Inbound Sales Representative, you can expect a pleasant working environment and an excellent combination of fringe benefits like health and dental insurance, a 401(k) retirement savings plan with employer match paid vacations, paid personal and sick time, paid holidays, on-the-job training, and opportunities for career growth and advancement. What are you waiting for? APPLY NOW! Candidates can apply online at . For any questions, please call our Recruitment toll free # at 844-375-3995. Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state, or local law. Where appropriate, Mavis may provide reasonable accommodation in order for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants. Job Posted by ApplicantPro

BDC Representative / Internet Sales Support.Great Benefits & Work / Life Balance!.Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!.Dealership's Business Development Centerto answer potential customer's questions about vehicle prices, av

Call Center Representative/Clinical Recruiter 1.At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.Our global team turns up each day with passion and commitment to do amazing things, always challenging

BDC Representative / Internet Sales Support.Great Benefits & Work / Life Balance!.Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!.Dealership's Business Development Centerto answer potential customer's questions about vehicle prices, av

Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks shift supervisor, you’ll be a role model of the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. You’d make a great shift supervisor if you: • Take initiative and act as a role model to others., • Enjoy working as a team and motivating others., • Understand how to create a great customer service experience., • Have a focus on quality and take pride in your work., • Are confident in leading, deploying, and guiding others., • Are open to learning new things (especially the latest beverage recipe!), • Are experienced with responsibilities like cash-handling and store safety., • Can keep cool and calm in a fast-paced, energetic work environment. Summary of Experience • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation, • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays, • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations, • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers, • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients, • Ability to direct the work of others, • Ability to learn quickly, • Effective oral communication skills, • Knowledge of the retail environment, • Strong interpersonal skills, • Ability to work as part of a team, • Ability to build relationships As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information regarding benefits, go to ___. At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ___ or 1(888) 611-2258.

BDC Representative / Internet Sales Support.Great Benefits & Work / Life Balance!.Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!.Dealership's Business Development Centerto answer potential customer's questions about vehicle prices, av

BDC Representative / Internet Sales Support.Great Benefits & Work / Life Balance!.Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!.Dealership's Business Development Centerto answer potential customer's questions about vehicle prices, av

Call Center Representative/Clinical Recruiter 1. The Call Center Representative/Clinical Recruiter 1 has the following duties:. Certificates, licenses and registrations required: Current certificate for: Human Protections, Good Clinical Practices, Bloodborne Pathogens Computer skills required: Inter

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

CSR / Remote] - Work from Anywhere in U.

Westchester Medical Center Health Network - JobID: 600-272788565 [Call Center Representative] As a Call Center Representative at WMC Health, you'll: Answer incoming calls and provide exceptional customer service; Schedule patient appointments and manage cancellations efficiently; Assist patients wit

Storti Quality provides critical infrastructure and inspection services to major utilities throughout New Jersey and New York.The Call Center Rep will be responsible for working in our.This is a great opportunity for entry level candidates looking to get started in the customer service field.Bilingu

BDC Representative / Internet Sales Support.Great Benefits & Work / Life Balance!.Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!.Dealership's Business Development Centerto answer potential customer's questions about vehicle prices, av

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls a

HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting them with inquiries, policy information, claims processing, and resolving issues.

Storti Quality provides critical infrastructure and inspection services to major utilities throughout New Jersey and New York.The Call Center Rep will be responsible for working in our.This is a great opportunity for entry level candidates looking to get started in the customer service field.Bilingu

Company: NorthEast Provider Solutions Inc.External Applicant link () Internal Applicant link.A Call Center Representative is responsible for answering phone calls to the COVID Call Center or APS Service line Call Centers to meet the needs of patients regarding scheduling, updating/requesting pertine

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

IMMEDIATE BILINGUAL SPANISH CALL CENTER REPRESENTATIVE NEEDED, START IMMEDIATLEY*.

At Ivy Rehab, we're "All About the People. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services.

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Job Description Job Title: Telephone Salesperson/Scheduling Coordinators Reports to: Managers, Sales Operations Supervises: N/A Position Summary: The Scheduling Coordinator will place outbound calls to medical practices to schedule appointments for our outside sales staff. Your role will involve using our sales pitch to effectively communicate the value and benefits of our merchant services. Key Performance Areas & Key Performance Indicators: Outbound Call Volume (45%): • Place roughly 140 outbound calls per day (20 per hour) to medical, dental, and specialty healthcare practices to schedule appointments for local outside sales representatives Appointment Scheduling (35%): • Demonstrate ability to articulate our value proposition and overcome objections Minimum Qualifications: Experience: • Previous experience in a Sales related environment Operations Knowledge - Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge - Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer's needs. Compliance Knowledge - In addition to having a solid knowledge of organization-wide regulations, the employee has a thorough knowledge of regulations & laws that relates to his/her department. Other employees might rely on this employees’ compliance knowledge to answer questions. Customer Service - Provides a consistent level of service to all internal and/or external customers. Maintains good communication by keeping the customer up-to-date on the progress of a request. Follows through on requests, questions, or complaints. Displays a positive, professional image and maintains composure at all times. Teamwork - Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description SUMMARY The Equipment Sales Representative will be responsible for an assigned territory, selling oil/gas/propane heating and air conditioning equipment as well as whole house generators to residential customers. ESSENTIAL DUTIES AND RESPONSIBILITIES • Achieve monthly sales objectives., • Manage leads generated from our in-house call center., • Establish leads and prospect sources through cold calling as well as developing relationships with small businesses and community organizations., • Manage the book of business through our proprietary lead management system., • Analyze customer's/prospect's heating and cooling needs and related system requirements, including layout and design of new HVAC systems., • Prepare and deliver sales presentations in the home., • Prepare installation/terms documentation; complete equipment materials list and secure the necessary credit documentation., • Work closely with branch operations - service and installation departments, to ensure that jobs meet customer needs and deliver complete customers satisfaction., • 3+ years of residential home sales experience, bachelor’s degree a plus., • Knowledge of oil/gas/propane heating and air conditioning equipment as well as whole house generators and the ability to assess customer’s needs to size the equipment to meet those needs., • Available to visit customer homes early mornings, nights and weekends., • Knowledge of home permit requirements., • Ability to manage leads and develop new lead sources., • Ability to meet and achieve specific goals and objectives., • Ability to work independently while supporting the entire sales team., • Strong customer service skills., • Persuasive, outgoing and goal oriented., • Strong organizational and time management skills., • Proficient technology/computer skills including e-mail, internet, Word, Excel and Smartphone with data plan., • Must have a vehicle and clean driving record for the last 5 years and meet minimal insurance coverage levels required by HOP Energy: $100,000 collision, $300,000 comprehensive.

Job Description ALFA International, headquartered in Armonk, NY is seeking a customer success oriented candidate for its Customer Development Department. ALFA's Customer Development Team is responsible for taking care of our customer's daily business needs and for deepening our customer relationships through exceptional service. Founded in 1938, ALFA International () is a leading national supplier of foodservice equipment, parts and accessories to foodservice equipment dealers, service technicians, and national chains. ALFA is conveniently located off I-684 (Exit 3: Rt-22) in the town of Armonk, NY in Westchester County. Title: Customer Development Representative FLSA Status: Non-Exempt Department: Customer Development Reports to: Customer Development Manager Prepared on: 08/07/25 Summary of Position: The Customer Development Representative is responsible for supporting and developing ALFA’s customer base by: 1. resolving customer inquiries, 2. entering customer orders,, 3. recognizing the opportunities to upsell & cross sell our foodservice products through phone calls, emails, and web chat sessions. The Representative will also be assigned a book of in-house accounts by the Customer Development Manager to contact periodically. Essential Functions: · Answering phones and resolving customer inquiries in a timely manner to promote the importance of every ALFA customer. · Communicating professionally and proactively with ALFA Customers via phone, email, chat, etc. · Utilizes Ticketing Platform (Zoho Desk) as directed by the Customer Development Manager to effectively manage Customer inquiries. · Entering customer orders that are received via phone, mail, email and web accurately and in a timely manner. Orders must be released and printed to the warehouse in a timely fashion. · Processing credit card payments and providing proof of payment as directed by the Accounting team for order release to the warehouse. · Resolving customer issues in an urgent yet professional manner. This should be done by balancing both the customer's & the company's best interests under the direction of the Customer Development Manager. · Responsible for issuing return authorizations (RA's) to customers while adhering to company policies and procedures with regard to RA processing. · Preparing sales and freight quotes based on the customer’s needs in partnership with Purchasing and Warehouse teams. · Display or demonstrate products to customers using samples, catalog, and sales literature while emphasizing key selling features. · Assist in the on boarding of new customers, sharing information of ALFA’s product line, sales materials, catalogs, standard policies, Credit Application, among others. · Input "Notes" in DDI on all key conversations so that an accurate record is maintained for all staff members on each account. · Reps must work within a team environment toward the common goals of the team and company. Minimum Qualifications: · 2-5 years’ customer service-related experience highlighting Call Center background. · Proficiency at multi-tasking while speaking on the phone. · Enthusiastic about serving customers and working with colleagues to solve customer problems. · Ability to effectively and professionally communicate internally and externally. · Ability to take direction & instruction from managers and follow up/complete in a timely manner. · Ability to read and comprehend documents such as operating and maintenance instructions, and procedure manuals. · Ability to implement basic math skills to ensure proper customer discounts/rates are given. · Ability to problem solve with the intent to retain the customer but also doing what is in the best interest of the company. · To perform this job successfully, an individual should have a working knowledge of Microsoft Outlook, Ticketing software/Customer Relationship Management (CRM) systems; Order processing software (ERP); Microsoft Excel & Word software; Google Translate; Internet & Phone Software. · Preferred Qualifications: Call center background/ extensive phone work Fluency in Spanish is desirable; but not required ALFA International is an Equal Opportunity Employer and does not discriminate against qualified applicants with regard to race, color, religion, age, sex, national origin, disability, sexual orientation, genetics or veteran status. In addition to federal law requirements, ALFA International complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. This job description indicates in general terms, the type and level of work performed. The duties described are not to be interpreted as being all-inclusive and management reserves the rights to add, modify, change or rescind the tasks as assigned at any time. Nothing in this position description changes the at-will employment relationship existing between the company its employees. Company DescriptionFounded in 1938, ALFA International () is a leading national supplier of foodservice equipment, parts and accessories to foodservice equipment dealers, service technicians, and national chains. ALFA is conveniently located off I-684 (Exit 3: Rt-22) in the town of Armonk, NY in Westchester County.Founded in 1938, ALFA International () is a leading national supplier of foodservice equipment, parts and accessories to foodservice equipment dealers, service technicians, and national chains. ALFA is conveniently located off I-684 (Exit 3: Rt-22) in the town of Armonk, NY in Westchester County.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Assist in maintaining the neatness and cleanliness of the club., • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Day, evening, or overnight shifts., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Competitive Compensation, • Paid Time Off Responsibilities • Receive a high volume of inbound calls and emails, • Identify the reason for the customers call, collect relevant information, and provide solutions, • Monitor social media and online presence., • Refer to premade scripts for a variety of customer service topics, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Meet personal and team quotas, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionHours: modified evening shift 6pm - 3am (Weekdays) and 3 pm - 12 am (Weekends) Rotating weekend coverage and on-call shifts required Job Details: Title: Patient Service Representative Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure., • Registers new patients and assists them in completion of necessary forms., • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system., • Scans completed forms, identification, and insurance cards into patient documents folder., • Schedules future appointments based on procedure type, time requirements, and provider schedules., • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures., • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary., • Accepts payments, issues receipts, and reconciles cash drawer daily., • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care., • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people., • Provides translation for non-English speaking patients, their families, and staff if bilingual., • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request., • Accept and directs deliveries of medical/office supplies and mail., • Perform general office duties, such as document preparation, scanning, mailing, and filing., • Maintains a professional appearance and a clean, safe environment., • Respects patients by recognizing their rights; maintaining confidentiality., • Utilizes technology, including specialized software as applicable, to maximize productivity., • Develops and maintains electronic files as necessary., • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties., • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.

Job DescriptionHours: modified evening shift 3 pm - 12 am Rotating weekend coverage and on-call shifts required Job Details: Title: Patient Service Representative Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure., • Registers new patients and assists them in completion of necessary forms., • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system., • Scans completed forms, identification, and insurance cards into patient documents folder., • Schedules future appointments based on procedure type, time requirements, and provider schedules., • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures., • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary., • Accepts payments, issues receipts, and reconciles cash drawer daily., • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care., • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people., • Provides translation for non-English speaking patients, their families, and staff if bilingual., • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request., • Accept and directs deliveries of medical/office supplies and mail., • Perform general office duties, such as document preparation, scanning, mailing, and filing., • Maintains a professional appearance and a clean, safe environment., • Respects patients by recognizing their rights; maintaining confidentiality., • Utilizes technology, including specialized software as applicable, to maximize productivity., • Develops and maintains electronic files as necessary., • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties., • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred. #zr

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det