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  • IT Field Technician
    IT Field Technician
    2 days ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • Outside Sales Representative
    Outside Sales Representative
    1 month ago
    Full-time
    Hunts Point, The Bronx

    Job Title: Outbound Produce Sales Representative Company: Fierman Produce Exchange Inc. Location Job Type: [Full-Time] 📑 Job Summary: Fierman Produce Exchange Inc. is seeking a motivated, results-driven Outbound Produce Sales Representative to join our dynamic sales team. This role involves proactively contacting current and prospective customers to promote and sell our fresh produce offerings, build lasting relationships, and meet sales targets. The ideal candidate will have strong communication skills, a passion for customer service, and a good understanding of the produce industry. 📌 Key Responsibilities: Conduct daily outbound calls to existing and potential customers to promote and sell fresh produce. Build and maintain strong customer relationships through regular follow-ups and consistent service. Understand customer needs and recommend appropriate produce items, pricing, and services. Negotiate pricing, order quantities, and delivery schedules. Accurately enter and manage sales orders using company sales systems. Monitor market trends, product availability, and pricing to provide customers with up-to-date information. Work closely with the procurement and logistics teams to ensure timely delivery and customer satisfaction. Meet and exceed daily, weekly, and monthly sales targets. Handle customer inquiries, concerns, and complaints professionally and efficiently. Maintain accurate records of calls, orders, and customer interactions. 📌 Qualifications: High school diploma or equivalent; college degree in business, sales, or a related field is a plus. Proven sales or customer service experience, preferably in the produce, foodservice, or wholesale industry. Strong verbal and written communication skills. Excellent negotiation, interpersonal, and relationship-building abilities. Comfortable making a high volume of outbound calls daily. Ability to multitask, prioritize, and work under pressure in a fast-paced environment. Proficient in Microsoft Office and sales management software. Bilingual skills (English/Spanish) are a plus. 📌 Work Environment: Office-based role with extensive phone and email interaction. Fast-paced, team-oriented sales environment. Occasional visits to warehouse or market floor as needed. 📌 About Fierman Produce Exchange Inc.: Fierman Produce Exchange Inc. is a trusted name in the fresh produce industry, delivering quality fruits and vegetables to restaurants, food service companies, and retailers throughout the region. With decades of experience, we are committed to providing excellent service, reliable supply, and competitive pricing.

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