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Field Service Technician I - Staten Island Area US-NJ-Roseland Job ID: 34297 Type: Full-Time of Openings: 1 Category: Field Service CUSA Roseland, NJ About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you’ll be accountable for: • Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping., • Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance., • Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned., • Showcasing strong customer communication and satisfaction skills., • Maintaining the performance of assigned machines., • Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? • Hold a High School diploma or equivalent experience required., • Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class., • Ability to travel (valid driver's license and acceptable driving record necessary)., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at _ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #LI-RH1 #PM19 Compensation details: 19-26.31 Hourly Wage PI18872cc771aa-37820-40279829

Sales Director, Strat Acct US-NJ-Roseland Job ID: 34293 Type: Full-Time of Openings: 1 Category: Sales/Business Development CUSA Roseland, NJ About the Role The Sales Director of Customer Experience & Operations is responsible for the operational health, project execution, and long-term success of the organization’s premier Production Print accounts. Reporting directly to the Sr. Director of Sales for Strategic and National Accounts, this leader serves as the operational backbone for the national sales team. The primary objective of this role is to champion the customer journey overseeing program management, technical onboarding, and project timelines to ensure seamless execution. By managing the Program Management teams, this individual removes operational barriers, allowing the sales team to focus on growth while ensuring the customer achieves maximum value through software adoption and workflow Your Impact 1. Program Management Leadership Team Oversight: Lead and develop the Program Management teams to ensure high-standard execution across all strategic accounts as well as US Sales. Strategic Expansion: Leverage the proven success models established in Strategic Accounts and expand these methodologies to key and targeted accounts across the entire US Sales organization. Onboarding & Implementation: Own the end-to-end customer onboarding process, ensuring project timelines are met and resources are effectively allocated. Operational Planning: Manage inventory forecasting and deployment schedules to ensure equipment and solutions are delivered in alignment with customer expectations. Barrier Removal: Identify and resolve internal operational bottlenecks that hinder the sales team ability to deliver or the customers ability to produce. 1. Customer Experience & Success Revenue Protection: Direct oversight of the customer experience for accounts representing the majority of the company recurring revenue, ensuring retention through proactive health management. Journey Mapping: Define and optimize the post-sale customer lifecycle to drive high satisfaction and long-term retention. Success Governance: Establish and maintain governance processes, including Executive Business Reviews (EBRs/QBRs) and Customer Health Scoring. Voice of the Customer: Manage feedback loops to ensure customer needs are integrated into operational improvements. Escalation Management: Serve as the senior point of contact for critical service or implementation issues, driving rapid cross-functional resolution. 1. Sales Consultation & Credibility Subject Matter Expertise: Add instant credibility to the sales process by demonstrating a deep understanding of complex customer challenges and industry pain points. Relationship Building: Utilize a consultative approach to disarm customers, building high-level trust and creating influential relationships at multiple levels within the client organization. Software Sales Support: Partner with the sales team to identify software opportunities that enhance workflow and increase customer stickiness. 1. Software Adoption & Solution Integration Implementation Excellence: Ensure that workflow software, digital front ends (DFEs), and professional services are successfully integrated to drive measurable customer ROI. Value Realization: Monitor software usage and adoption rates, intervening where necessary to ensure customers are utilizing the full suite of purchased solutions. 1. Operational Support for Sales Leadership Sales Enablement: Support the Sr. Director and four Strategic Account Managers by managing the "back-office" complexities of large-scale deals. Reporting & Analytics: Collaborate with the Sr. Director on performance reporting via CRM (SFDC), providing insights on customer retention, project status, and revenue mix. Resource Allocation: Coordinate with Professional Services and Technical Support teams to ensure the right resources are deployed at the right time. 1. Cross-Functional Coordination Internal Alignment: Act as the primary liaison between Sales, Professional Services, Supply Chain, and Marketing to ensure a unified customer experience. Process Improvement: Continuously refine internal policies and procedures related to contract implementation and service level agreements (SLAs). About You: The Skills & Expertise You Bring Education: Bachelor’s degree in Business, Operations, or a related field. Experience: 10+ years in Production Print or a high-tech industry, with a heavy emphasis on operations, project management, or customer success. Leadership: Proven experience managing Project/Program Management teams and supporting high-level sales organizations. Relationship Management: Demonstrated ability to influence C-suite stakeholders and navigate complex political environments within large organizations. Technical Savvy: Strong understanding of workflow software and the technical requirements of production print environments. Operational Expertise: Proficiency in CRM (SFDC) and project management methodologies. Travel: Willingness to travel up to 50% to support key client implementations and reviews We are providing the anticipated base salary range for this role: $117,790.00-$190,000. annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at _ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #li-rb1 #pm19 Compensation details: 117790-176390 Yearly Salary PIb669546d5271-37820-40664453

Field Service Technician I US-NJ-Roseland Job ID: 34483 Type: Full-Time of Openings: 1 Category: Field Service CUSA Roseland, NJ About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you’ll be accountable for: • Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping., • Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance., • Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned., • Showcasing strong customer communication and satisfaction skills., • Maintaining the performance of assigned machines., • Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? • Hold a High School diploma or equivalent experience required., • Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class., • Ability to travel (valid driver's license and acceptable driving record necessary)., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at _ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #LI-RH1 #PM19 Compensation details: 19-26.31 Hourly Wage PIc7d3e70b065d-37820-40747171

Location US-NJ-Roseland Company Canon U.S.A., Inc. Requisition ID 34282 Category Field Service Position Type Full-Time Workstyle Full-Time On Site Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. We're actively seeking an individual to: • Diagnose basic mechanical, software, network, and system failures using established procedures., • Service and repair designated equipment to Canon standards and specifications., • Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics., • Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance., • Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned., • Maintain all technical information and Canon property assigned and provide direction to less experienced technicians., • Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class., • The ability to travel (valid driver's license and acceptable driving record necessary)., • The capability to work in a 24/7 environment, while performing shift work and on-call rotations., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $21.50-$30.75 Hourly This role is eligible for a transportation allowance. About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. #li-rb #pm19 We can recommend jobs specifically for you! Click here to get started.

Location US-NJ-Lyndhurst Company Canon U.S.A., Inc. Requisition ID 34444 Category Customer Service/Support Position Type Full-Time Workstyle Full-Time On Site Canon U.S.A., Inc. in Lyndhurst, NJ is seeking a Broadcast Technical Support Representative II (Representative, Tech Supt II). The Broadcast Technical Support Representative II performs semi routine technical service customer support for Canon's broadcast and communication equipment and system products such as wiring and cabling. Using established company guidelines, provides on-site installation, preventative maintenance, routine repair, and calibration of company products and equipment. Provides direct technical support and serves as a primary customer contact for service-related issues, under close supervision. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. - Perform on-site installation, preventative maintenance, routine repairs, and calibration of wiring, cabling, and related equipment according to company procedures • Serve as a point of contact for customers experiencing technical or service issues; may instruct customers in proper equipment use, • May assistlower level technicians, • Refer complex technical problems to higher-level personnel such as supervisors or field engineers, • Repair lenses and related broadcast and communication products for Canon dealers and customers, ensuring timely and professional service, • Provide technical support and training to dealers and support staff via telephone and on-site visits, • Supply information concerning parts, policies, and technical details; respond to inquiries to support knowledgeable sales and service teams, • Assist customers by offering parts information, technical advice, schematic drawings, and responding to general inquiries, • Receive and inspect incoming repair items; provide verbal or written cost estimates for repairs, • Maintain the service area by stocking inventory and cleaning supplies, filing service repair records, and keeping the workspace clean and productive, • Represent the company by providing accurate information, responding to customer inquiries, and troubleshooting product issues, • Typically reports to a Supervisor or Manager - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience, • Broadcast, Lens or Optics repair experience is a plus, • Electrical repair experience is required, • Logical thinking possessing ability to learn and apply acquired knowledge, • Good technical and non-technical communication skills, • Demonstrates a willingness and is successful at working in a team environment, • Demonstrates a positive work attitude, • Strong communication skills, • Potential repetitive use of manual screw drivers We are providing the anticipated rate for this role: $24.39 - $36.53 hourly About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. #LI-AV1 #PM19 #LI-ONSITE We can recommend jobs specifically for you! Click here to get started.

Location US-NJ-Roseland Company Canon U.S.A., Inc. Requisition ID 34292 Category Office Services Position Type Full-Time Workstyle Hybrid The Customer Solution Design Advisor supports the development and delivery of customer-centric solutions throughout the sales lifecycle. This role focuses on coordinating solution design activities, supporting proposal and presentation development, and ensuring alignment with the organization's technical and operational capabilities. - Customer-Centric Design: Drives technical and operational solution design for each customer opportunity, leveraging SMEs to ensure functional viability. • Opportunity Status Tracking: Monitors and documents key milestones and activities throughout the pre-sales lifecycle., • Documentation & Communication: Creates clear, compelling solution documentation and collaborate with sales to effectively present to stakeholders., • Marketing Asset Coordination: Supports creation and management of customer references, case studies, and success stories., • Customer & Market Intelligence: Captures customer feedback and insights to strengthen thought leadership and customer success programs., • Cross-Functional Collaboration: Aligns with Sales, Marketing, and Support teams to ensure consistency across customer-facing initiatives., • Sales Process Enablement: Acts as a trusted advisor during sales cycles, supporting discovery, workshops, and proposals to align solutions with customer expectations., • Solution & Capabilities Awareness: Maintain working knowledge of Canon's services, solutions, and product offerings., • Strategic Initiative Support:Works with leadership in support of broader strategic initiatives and goals., • Continuous Improvement: Enhances solution design standards and stays informed on emerging technologies and trends., • Training & Mentorship: Delivers solution training and mentors internal teams in areas of expertise. In accordance with applicable law, we are providing the anticipated rate for this role: $76,150 - $114,040 / year, • Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience., • Customer Success experience preferred., • Experience with Google Workspace, Microsoft 365, and Power BI is a plus., • Requires up to 25% travel (valid driver's license and acceptable driving record necessary)., • Requires strong interpersonal and communications skills, and public speaking skills. Proven Experience in TCO Modeling and Optimization Strategies: • Ability to conduct a comprehensive Total Cost of Ownership (TCO) analysis., • Must be capable of reviewing current workflows and data to design an optimized solution that identifies specific opportunities for cost-savings and project compliance. Proficiency in Pricing Strategy and Profitability Analysis: • Demonstrate the ability to develop financial proposals that detail all cost elements while maintaining transparency in calculations. This includes experience managing complex structures and merging customer documents with internal data. Financial Analysis: • Responsible for analyzing internal P&L data and financial summaries to present and with the alignment corporate fiscal health. About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Hybrid - This position offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Beginning July 2026, our in office days will change to Wednesday and Thursday. #LI-JZ1 #PM19 #LI-Onsite We can recommend jobs specifically for you! Click here to get started.

Job DescriptionCompany Description RUSM Founded in 1978, Ross University School of Medicine (Ross Med) prepares skilled, practice-ready physicians to lead within the U.S. healthcare system, supported by a network of more than 16,000 alumni. Ross Med is committed to expanding access to opportunities across the medical profession and offers students from a wide range of backgrounds the opportunity to pursue a Doctor of Medicine degree. Students complete their foundational studies in Bridgetown, Barbados, before completing their clinical training in one of our affiliated teaching hospitals throughout the U.S. Visit medical.rossu.edu for more information, and follow RUSM on Instagram, Facebook and LinkedIn. Job Description Our Associate Director, Global Recruitment & Partnerships, serves as the face of three of our institutions including American University of the Caribbean School of Medicine, Ross University School of Medicine, and Ross University School of Veterinary Medicine. Within your assigned territory, you will drive awareness, interest, and application momentum. In this role, you will be on the front lines of growth—owning a region, building powerful partnerships with institutions and/or businesses, and helping students take their first step in their application journey to a career in medicine or veterinary medicine. This is a dynamic, externally focused role for someone who thrives on relationships, travel, and measurable impact of helping students become doctors and veterinarians. Responsibilities • Develop and execute a territory-level recruitment strategy aligned to broader MedVet goals., • Conduct market research and competitive analysis to identify new opportunities., • Plan and deliver high-impact, in-person, and virtual recruitment events., • Build, deepen, and sustain pathway partnerships with colleges, universities, advisors, and influencers., • Deliver compelling presentations, workshops, on-campus events, and information sessions., • Serve as a trusted expert on MedVet programs, student pathways, and outcomes., • Generate high-quality inquiries through events, partnerships, and/or agency channels., • Convert prospective students into started applications to achieve territory application targets., • Identify and test new channels to expand and diversify the recruitment pipeline., • Partner closely with Marketing to align outreach, campaigns, and messaging., • Support co-branded promotions and partner-led initiatives., • Represent MedVet institutions at educational conferences and regional events., • Ensure all activity aligns with institutional policies and regulatory standards., • Maintain accurate reporting on partner activity, events, and territory performance., • Contribute to strong data quality within customer relationship management systems., • Performs other duties as assigned, • Complies with all policies and standardsQualifications, • Bachelor's Degree Required and Master's Degree in business or other directly relevant discipline Preferred., • 5+ years in recruitment, sales, or field-based marketing Required., • Proven ability to build relationships and influence stakeholders externally., • Strong presentation skills and comfort engaging large and diverse audiences., • Highly motivated, self-directed, and results oriented., • Travel up to 80% within assigned geography., • Valid passport and willingness to work on occasional weekends., • Demonstrated ability to work hybrid or remotely as necessary. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,696.34 and $127,957.05. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Covista offers a robust suite of benefits including: • Health, dental, vision, life and disability insurance, • 401k Retirement Program + 6% employer match, • Participation in Covista’s Flexible Time Off (FTO) Policy, • 12 Paid Holidays For more information related to our benefits please visit: https://careers.covista.com/benefits Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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