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Job Description Position Title: Assistant Client Service Specialist- Commercial Lines Location: Hybrid • Latham Office - Latham, NY 12110 Salary Range: $37,500.00 - $42,500.00 Hourly Description:Apply Assistant Client Service Specialist - Commercial Lines Why Join Marshall+Sterling? As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do. Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all. This role will be based out of Marshall+Sterling’s Latham Office We’re hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include supporting client communications, coordinating administrative tasks, and help ensure an exceptional client experience. • This role requires the ability to communicate professionally in both English and Spanish to support our clients and internal teams., • Be a welcoming voice for incoming calls and offer hands-on support with tasks like quoting policies, ordering MVRs, and processing documents., • Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes., • Issue proof of insurance and request loss runs to support our clients’ coverage needs., • Document all client and carrier communications regarding coverages and exposures in the management system., • Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims., • Maintain required professional accreditations and participate in continuing education programs when available., • Proficiency with AI tools, task management systems, and Microsoft Office., • Experience with AMS360 is a plus, • Prior experience in insurance; commercial insurance is a plus., • Brings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company. Compensation: $37,500 - $42,500, based on experience, education, and work location. Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more! Employee Stock Ownership Program As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable: • Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success., • Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success. #PGM26 Compensation details: 37500-42500 Hourly Wage PI19b0b3ef3c31-25405-40438250

Summary of Position Manage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Responsible for systemic testing related to updates to the CRM and the website portal; assist in training initiatives. Drive weekly meetings with call center management of other call centers and regularly attends configuration/grooming sessions for new systems and software. Provide recommendations for process improvements. Principal Accountabilities • Manage staff production and performance in order to meet corporate performance goals., • Provide ongoing coaching and feedback to staff., • Provide staff with appropriate resolution technique for sensitive calls, especially of a high priority nature., • Serve as point/escalation person to answer the most complex telephone inquiries., • Identify and coordinate staff training needs to ensure uniform, professional responses., • Plan and organize the daily operation of the Service Department, including the processing of payroll for staff., • Monitor and review attendance of staff to ensure proper levels of coverage., • Analyze and trend inquiry types to identify process improvement opportunities, including development of educational material for staff., • Monitor and optimize inventory levels of eCorrespondence, social media and HIPAA form updates to ensure timely resolution., • Regular attendance is an essential function of the job., • Perform other duties as assigned or required. Qualifications • Bachelor’s Degree, • 3 – 5+ years of relevant, professional work experience (Required), • 3+ years of customer service experience, preferably in operations or in a call center environment (Required), • 3+ years of claims related experience (Required), • Additional years of related experience/specialized training may be considered in lieu of educational requirements (Required), • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc) (Required), • Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience (Required), • 2+ years of supervisory experience in a customer service or health care environment (Preferred), • Extensive knowledge of insurance contracts, medical, hospital and dental procedures (Preferred)

Summary of Position Manage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Responsible for systemic testing related to updates to the CRM and the website portal; assist in training initiatives. Drive weekly meetings with call center management of other call centers and regularly attends configuration/grooming sessions for new systems and software. Provide recommendations for process improvements. Principal Accountabilities • Manage staff production and performance in order to meet corporate performance goals., • Provide ongoing coaching and feedback to staff., • Provide staff with appropriate resolution technique for sensitive calls, especially of a high priority nature., • Serve as point/escalation person to answer the most complex telephone inquiries., • Identify and coordinate staff training needs to ensure uniform, professional responses., • Plan and organize the daily operation of the Service Department, including the processing of payroll for staff., • Monitor and review attendance of staff to ensure proper levels of coverage., • Analyze and trend inquiry types to identify process improvement opportunities, including development of educational material for staff., • Monitor and optimize inventory levels of eCorrespondence, social media and HIPAA form updates to ensure timely resolution., • Regular attendance is an essential function of the job., • Bachelor's Degree, • 3 - 5+ years of relevant, professional work experience (Required), • 3+ years of customer service experience, preferably in operations or in a call center environment (Required), • 3+ years of claims related experience (Required), • Additional years of related experience/specialized training may be considered in lieu of educational requirements (Required), • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc) (Required), • Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience (Required), • 2+ years of supervisory experience in a customer service or health care environment (Preferred), • Extensive knowledge of insurance contracts, medical, hospital and dental procedures (Preferred) Additional Information, • Requisition ID: 1000003130, • Hiring Range: $56,160-$99,360

Job Description: Summary: The Payment Integrity DRG Coding & Clinical Validation Analyst position has an extensive background in acute facility-based clinical documentation, and/or inpatient coding and has a high level of understanding of the current MS-DRG, and APR-DRG payment systems. This position is responsible for reviewing medical records for appropriate provider documentation to support the principal diagnosis, co-morbidities, complications, secondary diagnosis, surgical procedures, POA indicators to validate coding and DRG assignment accuracy, insuring the physician documentation supports the hospital coded data. Essential Accountabilities: Level I • Analyzes and audits acute inpatient claims. Integrates medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise. Clinical guidelines, and industry knowledge to substantiate conclusions. Performs work independently., • Adheres to official coding guidelines, coding clinic determinations, and CMS and other regulatory compliance guidelines and mandates. Requires expert coding knowledge - DRG &ICD 10., • Establishes national and best practice benchmarks and measures performance against benchmarks., • Ensures accurate payment by independently utilizing DRG grouper, encoder, and claims processing platform., • Manages case volumes and review/audit schedules, prioritizing case load as assigned by Management., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs complex audits or projects with minimal direction or oversight., • Acts as an expert in reviewing medical coding and medical record review with ability to oversee complex assignments, challenging customers, and highly visible issues., • Supports leadership in projects related to divisional/departmental strategies and initiatives., • Participates and represents in audits, payment methodologies, contractual agreements, with cross functional teams or with business partners as needed., • Serves as a mentor to new hires., • Demonstrates ability to participate and represent department on interna/external committees. Level III (in addition to Level II Accountabilities) • Provides expertise in developing data criteria for audits., • Acts as a Lead and provides training, guidance, consultation, complex performance analysis, and coaching expertise to team members around methods of continuous quality improvement., • Serves as an expert and resource for escalations and works directly with Payment Integrity staff to resolve issues and escalation problems., • Provides backup support for Management as necessary. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associate or bachelor's degree in health information management (RHIA or RHIT) or a Nursing Degree., • Three (3) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Three (3) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Coding Certification is to be maintained as a condition of employment of one of the following: RHIA or RHIT, Inpatient Coding Credential - CCS or CIC., • Intermediate analytical and problem-solving skills; as well as keeps abreast of latest trends related to business analysis., • Intermediate knowledge of PC, software, auditing tools and claims processing systems. Level II (in addition to Level I Qualifications) • Five (5) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Five (5) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated ability across multiple skills, products, processes, and systems with the Division., • Demonstrated ability to lead initiatives with occasional guidance and assistance from management and/or others., • Advanced analytical, problem solving, and judgement skills., • Advanced knowledge of PC, software, auditing tools and claims processing systems. Level III (in addition to Level II Qualifications) • Eight (8) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Eight (8) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated leadership skills., • Demonstrated ability as a subject matter expert or consultant to other departments., • Demonstrated ability to work independently and assumes lead role in key business initiatives., • Expert proficiency in analytical skills, auditing skillset and ability to manage complex assignments, challenging situations, and highly visible issues., • Demonstrated expert proficiency in project management and presentation skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E4: Minimum: $65,346- Maximum: $117,622 Level II: Grade E5: Minimum: $71,880 - Maximum: $129,384 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionJob Description Who will you be working with? As a member of the Field Services Americas team, you will be responsible for helping our customers maintain their fleet of GE/Wabtec locomotives by providing exceptional materials management and logistics support. You will be part of a team made up of Wabtec technical and materials experts, all working to ensure our customer’s fleet is running at optimal levels. How will you make a difference? This position works onsite at our customer's facility where you'll play a critical function in ensuring maintenance materials are always available for locomotive repairs and maintenance. Our Materials Advisors are trained subject matter experts in our parts and logistics processes. They receive world-class training and become certified in materials management for state-of-the-art locomotive engines. What do we want to know about you? • High school diploma / GED, • Ability to perform basic mathematical calculations, • Successful previous experience working in a logistics or shipping/receiving work environment, • Previous experience safely operating forklifts and other shop equipment, • Experience with inventory software and Microsoft applications, • Ability to complete Wabtec Materials Certification Training within prescribed time (normally 12 months from hire date), • Experience, willingness, and ability to work in shop environment and to work various shifts on various days as required, including having a flexible work schedule to perform auditing and training on various shifts., • The ability to maintain reliable and predictable attendance, • The ability to work reliably work 6pm – 6am Wednesday - Saturday. With alternating Wednesdays., • A high level of dependability, a great attitude, and an ability to work well with a team towards achieving a common goal What will your typical day look like? The anticipated shift for this position is 6pm – 6am Wednesday - Saturday. With alternating Wednesdays. Our materials specialists work inside locomotive diesel repair shops located on our customer’s property, and work side by side with our customer, including their management teams. This is a unique aspect to this role in that you are essentially always in front of the customer, which requires a heightened since of awareness and customer centric focus, but also enables you to see the immediate impact of your contributions on a daily basis. This position is part of a team covering 24/7 schedule coverage. Shifts are twelve (12) hours in length, with the normal rotation of 4 days on 3 days off alternating weeks 3 days on 4 days off. A level of flexibility in scheduling is required (either in days or hours covered) to accommodate for scheduling changes. While one day can widely differ from the next depending on a number of factors, a general outline of an average day would include: • Shift Start: Conduct turn over with off going shift, to include locomotive by loco rundown, review material needs for each locomotive and status of materials, understand shop flow and expectations of the oncoming shift, review incoming trucks and shipments, any/all materials status updates,, • Throughout Each Day: Routine tasks include things such as pulling material from the warehouse for shop use, conducting weekly stockouts, and performing daily cycle counts to address inventory inconsistencies, assisting with the forecasting of material needs for inbound and in-shop locomotives, ensuring quality control processes for inbound and outbound shipments, and arranging LTL and Expedite shipments. Other tasks include utilizing various software programs to facilitate material ordering, receiving, shipping, and tracking, as well as interpreting mechanical drawings to identify necessary materials. Forklift operation and conducting daily shift inspections. Other things you’ll commonly do include: • Run reports on various inventory metrics, process sales of material, and retrieve repair cycle assets from the shop floor., • Perform general housekeeping, maintenance, and organization of the warehouse, as well as processing warranty claims and conducting daily counts of large commodity assets., • Address requests from Circle of Service shops for locomotive material and assembling customer orders from stock., • Coordinate physical inventory counting and fulfilling all other assigned job duties with precision. What about the physical demands of the job? • Operating various forklifts, • Lifting items of various weight and of various shapes/sizes (according to local safety protocol), • Placing items of various weight and of various shapes/sizes on shelves (high/med/low), • Speaking and hearing, • Typing and operating a computer, • Standing and walking throughout the day, • Walking on hard and sometimes uneven surfaces throughout the day, • Walking up and down stairs, • Climbing on/off of locomotives, • Wearing all required personal protective gear (hardhat, steel toe boots, ear plugs, eye protection) throughout the day, • Abiding by all safety rules and requirements, • Working overnight shifts and multiple days in a row, as required, • You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary. Our job titles may span more than one career level. The salary range for this role is $20.00 - $30.00/hr. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands, and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, is available at mywabtecbenefits.com. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $0-0 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Category/Area of Expertise: Pharmacy Job Requisition: 496195 Address: USA-NY-Troy-Nine 126Th Street Store Code: Store 08336 Pharmacists (2752247) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Greet all customers and provide them with prompt and courteous service and assistance., • Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions., • Ensure customers receive all their prescriptions., • File written prescriptions forms after prescriptions are dispensed., • Prepare and complete manual insurance claim forms., • Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law., • Help customers find over the counter items., • Maintain a broad understanding of HBC MPP scheduling system., • Assist in data entry of MPP information., • Maintain attendance and vacation log information., • Understand Pharmacy Standard Practice Manual., • Order, stock, maintain and return pharmacy inventory through proper supplier., • Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product., • Assist in preparation of pharmaceutical products for inventory., • Share in responsibility for department maintenance and cleanliness in accordance with fixed activities., • Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.)., • Observe and adhere to all company policies and the Pharmacy Standard Practice Manual., • Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy., • Work within our company's management planning guidelines to maintain productivity., • Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards., • Treat all co-workers with fairness, dignity and respect., • Maintain the quality of department's appearance and presentation., • Perform all other duties as assigned. QUALIFICATIONS • Successful completion of criminal background check and drug testing as required., • Excellent communication and customer service skills., • Strong keyboard skills and a demonstrated ability to learn new software applications., • Basic mathematic skills., • Effective time management skills and sense of urgency., • Ability to multi-task in a stressful environment., • Effective interpersonal skills and desire to work in a team environment., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Good problem-solving abilities, ability to focus and attention to detail., • High levels of integrity, professionalism, and confidentiality. Physical Requirements • Stand 100% of the time with occasional walking short distances., • Use computer/keyboard/mouse/biometric scanner 100% of time., • Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them., • Clerical accuracy skills and mathematical skills including the ability to operate cash register., • Ability to use staplers, calculators, communication and computer systems frequently., • Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level., • Bend at the knees and waist repetitively up to 30% of the work day., • Have sufficient visual acuity and audio capability to process prescriptions and service customers. PREFERRED REQUIREMENTS • Support and work with pharmacist to achieve outstanding pharmaceutical care., • Actively assist the pharmacist under their direct supervision in most phases of prescription filling of new, refill and transfer prescriptions in accordance with current laws, ethics and company policies., • Maintain confidentiality of customer and company information., • Thoroughly understand and operate the pharmacy register, computer software and telephony system., • Maintain an atmosphere of enthusiastic customer focus both in person and on telephone., • Assist in maintenance of third party prescription information and resolution of rejected adjudication., • Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law., • Understand pharmacy inventory control procedures, including special requirements for controlled substances., • Receive and obtain information needed on written prescriptions or telephoned refill requests from customers., • Perform register functions and bag customer purchases in accordance with established store procedures, including verifying customer's name, address and expected quantity of prescriptions at time of pickup., • Relay specific communications to customer from technician or pharmacist processing prescription., • Maintain solid communication within the department., • Successfully apply training to everyday pharmacy practice., • Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 16.00 - $21.40 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Category/Area of Expertise: Pharmacy Job Requisition: 496308 Address: USA-NY-Voorheesville-5 Maple Road Store Code: Store 08233 Pharmacists (2750721) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Greet all customers and provide them with prompt and courteous service and assistance., • Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions., • Ensure customers receive all their prescriptions., • File written prescriptions forms after prescriptions are dispensed., • Prepare and complete manual insurance claim forms., • Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law., • Help customers find over the counter items., • Maintain a broad understanding of HBC MPP scheduling system., • Assist in data entry of MPP information., • Maintain attendance and vacation log information., • Understand Pharmacy Standard Practice Manual., • Order, stock, maintain and return pharmacy inventory through proper supplier., • Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product., • Assist in preparation of pharmaceutical products for inventory., • Share in responsibility for department maintenance and cleanliness in accordance with fixed activities., • Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.)., • Observe and adhere to all company policies and the Pharmacy Standard Practice Manual., • Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy., • Work within our company's management planning guidelines to maintain productivity., • Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards., • Treat all co-workers with fairness, dignity and respect., • Maintain the quality of department's appearance and presentation., • Perform all other duties as assigned. QUALIFICATIONS • Successful completion of criminal background check and drug testing as required., • Excellent communication and customer service skills., • Strong keyboard skills and a demonstrated ability to learn new software applications., • Basic mathematic skills., • Effective time management skills and sense of urgency., • Ability to multi-task in a stressful environment., • Effective interpersonal skills and desire to work in a team environment., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Good problem-solving abilities, ability to focus and attention to detail., • High levels of integrity, professionalism, and confidentiality. Physical Requirements • Stand 100% of the time with occasional walking short distances., • Use computer/keyboard/mouse/biometric scanner 100% of time., • Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them., • Clerical accuracy skills and mathematical skills including the ability to operate cash register., • Ability to use staplers, calculators, communication and computer systems frequently., • Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level., • Bend at the knees and waist repetitively up to 30% of the work day., • Have sufficient visual acuity and audio capability to process prescriptions and service customers. PREFERRED REQUIREMENTS • Support and work with pharmacist to achieve outstanding pharmaceutical care., • Actively assist the pharmacist under their direct supervision in most phases of prescription filling of new, refill and transfer prescriptions in accordance with current laws, ethics and company policies., • Maintain confidentiality of customer and company information., • Thoroughly understand and operate the pharmacy register, computer software and telephony system., • Maintain an atmosphere of enthusiastic customer focus both in person and on telephone., • Assist in maintenance of third party prescription information and resolution of rejected adjudication., • Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law., • Understand pharmacy inventory control procedures, including special requirements for controlled substances., • Receive and obtain information needed on written prescriptions or telephoned refill requests from customers., • Perform register functions and bag customer purchases in accordance with established store procedures, including verifying customer's name, address and expected quantity of prescriptions at time of pickup., • Relay specific communications to customer from technician or pharmacist processing prescription., • Maintain solid communication within the department., • Successfully apply training to everyday pharmacy practice., • Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 16.00 - $21.40 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Category/Area of Expertise: Pharmacy Job Requisition: 496312 Address: USA-NY-Voorheesville-5 Maple Road Store Code: Store 08233 Pharmacists (2750721) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Greet all customers and provide them with prompt and courteous service and assistance., • Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions., • Ensure customers receive all their prescriptions., • File written prescription forms after prescriptions are dispensed., • Prepare and complete manual insurance claim forms if needed., • Maintain organized filing system for invoices, manual insurance claims, daily reports, etc.. in accordance with Standard Practice Manual and state law., • Maintain confidentiality of customer and company information., • Help customers find over the counter items., • Maintain a broad understanding of HBC MPP scheduling system and assist in ensuring the data entered is accurate to maintain productivity., • Coordinate scheduling of technicians -including assigned positions and fixed activities., • Adhere to state specific and pertinent federal laws and regulations., • Maintain proper inventory levels: ordering of supplies, return to stocks, transfers, and special requirements for controlled substances (includes diabetic case)., • Perform Cardinal returns regularly., • Process pharmacy outdates and credits including keeping inventory free from outdated product., • Maintain knowledge of physical inventory procedures and assist in the physical inventory process including analyzing the condensed variance report and reports from Control D., • Review and understand ACIS reports., • Assist in third party audits as needed., • Share in responsibility for department maintenance and cleanliness in accordance with fixed activities., • Restock pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.) as needed., • Observe and adhere to all company policies and the Pharmacy Standard Practice Manual., • Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy., • Adhere to company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards., • Treat all co-workers with fairness, dignity and respect., • Maintain the quality of department's appearance and presentation., • Foster a positive and enthusiastic environment to retain associates and customers., • Perform all other duties as assigned. QUALIFICATIONS High school graduate or equivalent. Successful completion of criminal background check and drug testing as required. Maintain current PTCB certification and state license as required. Excellent communication and customer service skills. Strong data entry and basic mathematic skills. Effective time management skills and sense of urgency. Effective interpersonal skills and ability to work in a team environment. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Excellent problem solving skills and attention to detail. Ability to multi-task in a stressful environment. Must be able to work with minimal supervision to prioritize multiple minor projects while maintaining customer focus. High levels of integrity, professionalism and confidentiality. Desire and ability to learn all aspects of pharmacy operations including involvement with management, MPP, scheduling, and other delegated duties. Open schedule availability, including nights, weekends and holidays. Desire and ability to train other department associates in all areas pertaining to department operation. Pass an evaluation of EPS competency and "unsupervised" qualifications. Physical Requirements • Stand 100% of the time with occasional walking short distances., • Use computer screen/keyboard/mouse/biometric scanner 100% of the time., • Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them., • Clerical accuracy and mathematical skills and ability to use cash register., • Ability to use staplers, calculators, communication and computer systems frequently., • Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level., • Bend at the knees and waist repetitively up to 30% of the work day., • Have sufficient visual acuity and audio capability to process prescriptions and service customers. PREFERRED REQUIREMENTS • Support and work with all pharmacy staff to achieve outstanding pharmaceutical care and business outcomes., • Actively assist the pharmacist, under their direct supervision, with the filling of new, refill and transfer prescriptions in accordance with current laws, ethical standards and company policies., • Maintain the confidentiality of customer and company information., • Thoroughly understand and operate the pharmacy register, computer software and telephony system., • Maintain an atmosphere of enthusiastic customer focus both in person and on telephone., • Assist in maintenance of third party prescription information and resolution of rejected claims., • Initiate prescription renewal requests to prescriber via telephone call or fax where applicable by law., • Understand the pharmacy inventory control procedures and inventory management including special requirements for controlled substances., • Receive and obtain information needed on written prescriptions or telephone refill requests from customers., • Perform all register functions and bag customer purchases in accordance with established store procedures, including verifying customer's name, address and expected quantity of prescriptions at time of pickup., • Relay specific communications to customer from technician or pharmacist processing prescription., • Maintain solid communication within the department., • Must be able to meet physical requirements of the position, with or without reasonable accommodations., • Serve as in-store trainer., • Serve as role model for customer service and company standard practices Salary range is between $ 19.80 - $27.00 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Description: Job Objectives Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience Job Responsibilities/Tasks Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal. Operations * Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. * Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. * Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties. * Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present. * Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity. * Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit. * Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions * Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. * Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI's with Pharmacy Manager, Store Manager, and Healthcare Supervisor. * Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities. * Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks). People & Performance Management * Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development. * Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision. Training & Personal Development * Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance * Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company * Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach Communications Title: Pharmacy Intern Grad Company Indicator: Walgreens Employment Type: Flexible hours Job Function: Retail Full Store Address: 463 ALBANY SHAKER RD,LOUDONVILLE,NY,12211-01833-19884-S Full District Office Address: 463 ALBANY SHAKER RD,LOUDONVILLE,NY,12211-01833-19884-S External Basic Qualifications: * Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position. * Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines. * Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. * Certified Immunizer or willing to become an immunizer within 90 days of hire. An Equal Opportunity Employer, including disability/veterans. Preferred Qualifications: The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits () . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits We will consider employment of qualified applicants with arrest and conviction records. Shift: Store: 19884-LOUDONVILLE NY Salary Range: Pharmacy Intern Grad (PHIG/PHIP) Pay Range $35.55-$41.80

Employment Type: Part time Shift: Description: MEDICAL ASSISTANT - FLOAT between Albany, Troy and Clifton Park offices 2-3 day minimum requirement each week Travel pay included! Position Highlights: * Quality of Life: Where career opportunities and quality of life converge * Advancement: Strong orientation program, generous tuition allowance and career development * Work/Life: Monday - Friday Office Hours What you will do: The Medical Assistant is responsible to perform the duties of the position in support of the nurses and physicians in providing quality medical care. Responsibilities: * Escorts patient to exam room, takes appropriate vital signs and documents all necessary health information into the electronic medical record. * Responds to patients concerns appropriately. * Completes referrals and obtains pre-authorizations for diagnostic testing. * Follows proper protocol for collection and delivery of specimens. * Participates in all required meetings and practice huddles. * Completes incoming patient forms and ensures forms are scanned into the electronic medical record if applicable. * Uses Universal Precautions with all encounters. Knows and follows procedure for handling occurrences involving exposure to blood or other body fluid. * Documents all exposure incidents per St Peter's Health Partners Medical Associates policy. * Notifies physician regarding patients in need of physician intervention. * Ensures that patient exam rooms are stocked and cleaned at all times. * Follows office protocol to ensure adequate supplies are ordered and stocked. * Performs office testing with appropriate training and within scope of practice. * Handles medical waste appropriately. * Provides educational materials to patients. * Provides patients with electronic copy of medical record. * If applicable perform front-end functions to insure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: * Scheduling and registration * Check-in * Check-out * Charge entry/claims * End of day processes * General duties including but not limited to: * Document processing * Scanning * Inbox monitoring * Complies with Patient Centered Medical Home (PCMH) care delivery model. * Performs all mandatory training. * Maintains patient confidentiality and adheres to HIPAA regulations. * Works cooperatively with all team members to ensure quality patient care at all times. * Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others. * Adheres to St Peter's Health Partners Medical Associates Code of Conduct in performance of all job duties. * Obtains and maintains medical assistant certification according to MA certification policy. * Cross covers other areas as needed What you will need: Preferred Qualifications * Graduate of a Medical Assistant Training Program * Holds National Medical Assistant Certification: CMA, CCMA, RMA Minimum Qualifications * High School Diploma or equivalency * At least 10 months' work and/or clinical training experience in the healthcare field * Proficient in obtaining manual vital signs * Experience using an electronic health record system * Commitment to confidentiality and respect * Ability to obtain and record patient data including but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires * Knowledge of basic anatomy and medical terminology * Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures * Ability to provide patients with information related to their health and wellness. Pay Range: $19.00-$25.09 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employment Type: Full time Shift: Day Shift Description: Medical Assistant - South Troy Health Center - Troy, NY - FT If you are looking for a Medical Assistant position in Troy, Full Time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 79 Vandenburg Ave Troy, NY. Position Highlights: * Quality of Life: Where career opportunities and quality of life converge * Advancement: Strong orientation program, generous tuition allowance and career development * Work/Life: Monday - Friday Office Hours What you will do: The Medical Assistant is responsible to perform the duties of the position in support of the nurses and physicians in providing quality medical care. Responsibilities: * Escorts patient to exam room, takes appropriate vital signs and documents all necessary health information into the electronic medical record. * Responds to patients concerns appropriately. * Completes referrals and obtains pre-authorizations for diagnostic testing. * Follows proper protocol for collection and delivery of specimens. * Participates in all required meetings and practice huddles. * Completes incoming patient forms and ensures forms are scanned into the electronic medical record if applicable. * Uses Universal Precautions with all encounters. Knows and follows procedure for handling occurrences involving exposure to blood or other body fluid. * Documents all exposure incidents per St Peter's Health Partners Medical Associates policy. * Notifies physician regarding patients in need of physician intervention. * Ensures that patient exam rooms are stocked and cleaned at all times. * Follows office protocol to ensure adequate supplies are ordered and stocked. * Performs office testing with appropriate training and within scope of practice. * Handles medical waste appropriately. * Provides educational materials to patients. * Provides patients with electronic copy of medical record. * If applicable perform front-end functions to insure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: * Scheduling and registration * Check-in * Check-out * Charge entry/claims * End of day processes * General duties including but not limited to: * Document processing * Scanning * Inbox monitoring * Complies with Patient Centered Medical Home (PCMH) care delivery model. * Performs all mandatory training. * Maintains patient confidentiality and adheres to HIPAA regulations. * Works cooperatively with all team members to ensure quality patient care at all times. * Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others. * Adheres to St Peter's Health Partners Medical Associates Code of Conduct in performance of all job duties. * Obtains and maintains medical assistant certification according to MA certification policy. * Cross covers other areas as needed What you will need: Preferred Qualifications * Graduate of a Medical Assistant Training Program * Holds National Medical Assistant Certification: CMA, CCMA, RMA Minimum Qualifications * High School Diploma or equivalency * At least 10 months' work and/or clinical training experience in the healthcare field * Proficient in obtaining manual vital signs * Experience using an electronic health record system * Commitment to confidentiality and respect * Ability to obtain and record patient data including but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires * Knowledge of basic anatomy and medical terminology * Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures Ability to provide patients with information related to their health and wellness Pay Range: $19.00 - $26.15 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Employment Type: Part time Shift: Day Shift Description: Medical Assistant - Troy/Albany/Clifton Park, NY Travel to different offices/reliable transportation required Per diem position - no benefits, additional 10% for travel Hours: Flexible- 7:45-4:15, 8:00-4:30 If you are looking for a Medical Assistant position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. Position Highlights: Quality of Life: Where career opportunities and quality of life converge Advancement: Strong orientation program, generous tuition allowance and career development Work/Life: Monday - Friday Office Hours What you will do: The Medical Assistant is responsible to perform the duties of the position in support of the nurses and physicians in providing quality medical care. Responsibilities: Escorts patient to exam room, takes appropriate vital signs and documents all necessary health information into the electronic medical record. Responds to patients concerns appropriately. Completes referrals and obtains pre-authorizations for diagnostic testing. Follows proper protocol for collection and delivery of specimens. Participates in all required meetings and practice huddles. Completes incoming patient forms and ensures forms are scanned into the electronic medical record if applicable. Uses Universal Precautions with all encounters. Knows and follows procedure for handling occurrences involving exposure to blood or other body fluid. Documents all exposure incidents per St Peter's Health Partners Medical Associates policy. Notifies physician regarding patients in need of physician intervention. Ensures that patient exam rooms are stocked and cleaned at all times. Follows office protocol to ensure adequate supplies are ordered and stocked. Performs office testing with appropriate training and within scope of practice. Handles medical waste appropriately. Provides educational materials to patients. Provides patients with electronic copy of medical record. If applicable perform front-end functions to insure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: Scheduling and registration Check-in Check-out Charge entry/claims End of day processes Document processing Scanning Inbox monitoring Complies with Patient Centered Medical Home (PCMH) care delivery model. Performs all mandatory training. Maintains patient confidentiality and adheres to HIPAA regulations. Works cooperatively with all team members to ensure quality patient care at all times. Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others. Adheres to St Peter's Health Partners Medical Associates Code of Conduct in performance of all job duties. Obtains and maintains medical assistant certification according to MA certification policy. Cross covers other areas as needed What you will need: Preferred Qualifications Graduate of a Medical Assistant Training Program Holds National Medical Assistant Certification: CMA, CCMA, RMA Minimum Qualifications High School Diploma or equivalency At least 10 months' work and/or clinical training experience in the healthcare field Proficient in obtaining manual vital signs Experience using an electronic health record system Commitment to confidentiality and respect Ability to obtain and record patient data including but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires Knowledge of basic anatomy and medical terminology Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures Ability to provide patients with information related to their health and wellness Pay Range: $19.00- $26.15 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Dick's Sporting Goods - - Responsibilities: Greet teammates and customers and assist athletes to understand their needs; Assist with unloading trucks and processing freight; Execute transfers, RTVs, claims, and freight processing; Maintain merchandising and presentation standards; Uphold safety, lo

Employment Type: Full time Shift: Day Shift Description: Front Desk Registration - Senior Associate - Outpatient Imaging - Troy, NY - FT The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. This position is located at Samaritan Hospital / St. Mary's Campus is the Women's Health Center. Job Duties : Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: * Scheduling and registration * Check-in * Check-out * Charge entry/claims * End of day processes * General duties including but not limited to: * Document processing * Scanning * Inbox monitoring Responsibilities: * Ensure distribution of work throughout the team is sufficient to meet daily schedules * Display leadership qualities * Manages daily staffing needs in coordination with office and float pool managers * Serve as a mentor and role model to all colleagues * Schedules patient appointments to maximize patient access. * Handles all incoming calls and directs appropriately. * Registers patient, obtains necessary consent forms and patient demographic data. * Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts. * Acts as liaison between patients and clinical staff; monitors for delays and informs patient. * Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests. * Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned. * Obtains referrals for specialist office visits. * Consistently and accurately passes charges in accordance with office policies and procedures. * Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards. * Maintains patient confidentiality and adheres to HIPAA regulations. * Works cooperatively with all team members to ensure quality patient care at all times. * Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others. * Cross covers other areas needed What you will need: * Strong leadership skills required * Associate's degree preferred, High School Diploma/Equivalent Required * Demonstrated proficiency with Microsoft Office product and other computer applications * Demonstrated experience with delivering successful customer service * Demonstrated experience with handling multiple priorities in a deadline driven environment. * Managing difficult customers respectfully and without confrontation * Previous medical office experience preferred * Ability to lift 25 lbs. Pay Range : $18.50 - $23.90 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Regular Full time 40 910402 United Business Office UR - Day (United States of America) UR URC 205 H $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the professional fee organization, handling follow-up activities designed to bring all open accounts receivable to successful closure. Responsible for effective claims follow-up on complex, multi-faceted accounts to obtain maximum revenue collection and closure. Responsibilities include, but are not limited to, independent research, claim correction and resubmission, handling payer specific appeal process taking timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. ESSENTIAL FUNCTIONS With general direction of the Manager/Supervisor/Lead: * 40% Follows department policies and procedures and maintains and exercises comprehensive knowledge of insurance company billing requirements and regulations to research and resolve unpaid accounts receivable, making any corrections in the professional billing system necessary to ensure balance resolution for all assigned URMFG physician services. * 25% Follows up on multi-faceted denials through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic and claims submission, etc. Research claims, identify problems, and takes appropriate action to assure claim resolution. * 20% Responds to all billing-related inquiries from colleagues, departments, patients, and payors in a timely and professional manner. Communicates any missing/incomplete information to providers and department administrative support staff to ensure accurate billing. Communicates with insurance representatives through telephone calls, payer website, and written communication to ensure accurate processing of claims. Collaborate with appropriate departments to generate a detailed rational for appeals and grievances to the insurance companies. * 10% Keeps management informed of changes in billing requirements and rejection or denial codes as they pertain to claim processing and coding. Escalates system issues preventing claims submission and follow-up for review and resolution. * 5% Collaborates with Claim Edit Specialists and Patient Medical Billing Specialists assigned to pre claim WQ's to identify opportunities for improvement in clean claims rate. May perform other duties as assigned. QUALIFICATIONS * Associate degree and 2 years of related relevant experience; or equivalent combination of education and/or experience * Excellent problem-solving skills * Excellent communication skills * Excellent customer service skills * Strong working knowledge of the professional billing software applications * Ability to type 25 wpm. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring adherence to the health plan's state and federal multiple drug benefit design offerings. The incumbent responds to physician and pharmacy network provider inquiries concerning oral, injectable and infusion medication requests, and drug claim edits/prior authorizations. By reviewing member claims history, clearly defines the medical necessity of non-formulary and prior authorization medication exception requests. Interacts with pharmacy network providers to evaluate, educate and/or assist in addressing denied point of sale prescription claim transitions and coordination of benefits practices/procedures. ESSENTIAL RESPONSIBILITIES * Communicate effectively with physician and pharmacy network providers to ensure that the needs of the provider and plan member are addressed in a courteous, helpful and timely manner. * Interact with staff to implement processes and problem solves. * Respond to drug benefit design inquires or exception requests and evaluate/direct daily workflow within the department. * Prioritize requests for drug authorizations or denials. * Review of prior authorization criteria for drug products. * Recommend staffing adjustments necessary to appropriately maintain a level of high efficiency/productivity. * Ensure adherence to call center turn around time requirements associated with DPW/CMS regulations. * Take necessary steps to perform a complete and accurate evaluation of all non-formulary drug exception requests prior to approval, authorization or claim override. * Search member claim history profile and recommend formulary alternatives wherever feasible. * Contact physician network provider to obtain necessary and/or additional information when necessary. * Consult with staff clinical pharmacist for guidance and assistance as necessary. * Document all authorizations and denials completely, accurately, and in accordance with timelines as defined by state and federal regulations to insure appropriate notification issuance to prescribing physician and impacted member. * Populate all authorization and denial information fields within the OnBase information system. * Enter all authorizations into the Argus IPNS information system to allow claim adjudication. * Complete other assigned duties as specified. * Identify and report improper coordination of benefit billing practices through paid clams review. * Participate as pharmacy representative in onsite member appeals and grievances sessions. * Serve as a resource for technical staff. * Other duties as assigned or requested. QUALIFICATIONS: Minimum * High school diploma or GED * Experience in pharmacy prescription claims processing/submission/payment. Preferred * Associate degree * Pharmacy technician certification certificate * Experience working in a managed care medication formulary management environment * Working knowledge of retail pharmacy and/or third party prescription procession * Strong background and understanding of medications and formulary terminology * Pharmacy technicians must be familiar with multiple Medicaid drug benefit design offerings and rules/regulations across multiple states. They must also be familiar with Medicare drug benefit design offerings that may differ by state, while being familiar with applicable federal rules/regulations that remain consistent throughout the nation Skills * Excellent computer skills such as working knowledge of Microsoft Outlook, Word, OnBase * Excellent interpersonal, communication and attentive listening skills * Strong organizational skills, detail oriented * Demonstrated excellence in communication skills * Demonstrated ability to work well with others * Demonstrated ability to work in a fast paced, multi-task environment SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? No Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.01 Pay Range Maximum: $24.19 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J276611

Remote Claims Processor - Data Entry. Will be responsible for scanning, tracking, and processing claims and claims correspondence. This exciting opportunity will require a Claims Processor - Data Entry who can provide a high level of service and attention to their patients.

Job Duties** + Facilitates clinical/medical reviews of retrospective medical claim reviews, medical claims and previously denied cases in which an appeal has been made, or is likely to be made, to ensure medical necessity and appropriate/accurate billing and claims processing. Effective verbal and

Job Description Human Resource Manager In Our Own Voices, Inc. (IOOV) Albany, NY | Full-Time | On-Site Reports To: Fiscal Director General Statement of Duties The Human Resource Manager is responsible for the administration, coordination, and oversight of employee benefit programs and core human resources functions. This role provides strategic and operational HR support to the organization by ensuring effective benefits administration, regulatory compliance, employee relations, and workforce support. The Human Resource Manager serves as a trusted resource to staff and leadership while maintaining a positive, professional, and compliant workplace environment. Role & Responsibilities The Human Resource Manager must effectively carry out all essential duties and responsibilities in a manner that consistently demonstrates professionalism, discretion, and a positive, service-oriented approach. Additional duties may be assigned as organizational needs evolve. Benefits Administration * Administer all employee benefit programs, including but not limited to health insurance, 401(k) retirement plans, disability coverage, workers’ compensation, and voluntary benefits * Manage 401(k) participant notifications, eligibility tracking, enrollments, contributions, and plan changes * Maintain accurate benefit records and ensure timely updates related to employee eligibility, life events, and employment status changes * Serve as the primary point of contact for employee benefit inquiries, including plan provisions, enrollments, and coverage changes New Hire Orientation & Enrollment * Provide comprehensive benefits presentations to new hires during onboarding and orientation * Distribute enrollment materials, explain benefit options and eligibility requirements, and ensure accurate and timely benefit elections * Organize and coordinate new employee orientation, including preparation of onboarding documentation, creation of personnel files, and orientation materials Payroll, Vendors & External Partners * Coordinate with payroll to ensure accurate processing of 401(k) eligibility, deductions, and employee contributions * Serve as the primary liaison with benefits vendors, brokers, and third-party administrators for escalated support, claims administration, COBRA, and retirement plan management Leave Administration & Compliance * Interpret and administer FMLA, ADA, and disability-related leave in compliance with federal, state, and local regulations * Process, track, and manage all leave of absence requests and related documentation * Record, track, and administer COBRA notifications and ongoing compliance requirements Employee Records & HR Operations * Maintain the integrity, accuracy, and confidentiality of all human resource files and records * Process and maintain employee status changes, separations, and terminations * Accurately track and administer employee paid time off (PTO) balances and usage Qualifications Knowledge, Skills & Abilities * Strong knowledge of employee benefit programs and human resources administration * Ability to function independently with minimal supervision * Flexible and adaptable, with the ability to manage change in a dynamic environment * Excellent employee relations, communication, and conflict-resolution skills * Strong computer proficiency, including HRIS and database systems * Exceptional organizational skills with strong attention to detail Education & Experience * Associate’s degree required with a minimum of 2–3 years of human resources experience * Bachelor’s degree in Human Resources or a related field preferred Additional Requirements * Valid, unrestricted driver’s license * Reliable and independent means of transportation Physical Demands * Ability to lift up to 50 pounds unassisted * Ability to perform repetitive tasks including typing and document handling Working Conditions * Office-based role with prolonged sitting and extensive computer use * Close visual acuity required for detailed computer-based work * Frequent interaction with colleagues, vendors, and external partners via phone and email * Primarily quiet office environment with the ability to sit for extended periods, with periodic breaks to move and stretch Equal Opportunity Employer In Our Own Voices, Inc. (IOOV) is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, genetic information, arrest or conviction record, or any other characteristic protected by federal, state, or local law. Company DescriptionIn Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.

Four years of experience* processing Workers Compensation or Disability Benefits including Paid Family Leave claims. Six years of experience* processing Workers Compensation or Disability Benefits including Paid Family Leave claims. Examples of eligible titles include but are not limited to: Adminis

Job Description Human Resources Manager In Our Own Voices, Inc. (IOOV) Albany, NY | Full-Time | On-Site Reports To: Fiscal Director Build the Systems That Support the People Driving Change In Our Own Voices, Inc. (IOOV) is an LGBTQ+ led nonprofit organization based in Albany, New York, advancing the health, safety, and liberation of LGBTQ+ people of color across the Capital Region and beyond. We are a growing, mission-driven organization where our people are at the center of everything we do. We are seeking a Human Resources Manager who is ready to strengthen our internal systems, support our team, and help build a workplace rooted in equity, accountability, and care. This is more than an HR role. This is an opportunity to shape culture, support staff, and build the infrastructure behind our impact. About the Role The Human Resources Manager leads both the strategy and day-to-day operations of HR at IOOV. This role oversees benefits administration, compliance, employee relations, and HR systems while serving as a trusted resource to staff and leadership. You will play a critical role in ensuring our workplace is organized, compliant, supportive, and people-centered. This role is ideal for someone who is detail-oriented, solutions-driven, and committed to building strong teams and systems. What You’ll Lead and Drive Benefits & Administration • Oversee all employee benefits including health insurance, retirement plans, disability, workers’ compensation, and voluntary benefits, • Manage 401(k) administration including eligibility, enrollments, and contributions, • Serve as the primary point of contact for employee benefit inquiries, • Lead new hire onboarding and orientation, including benefits enrollment, • Ensure a smooth, organized, and welcoming onboarding process, • Partner with payroll to ensure accurate deductions and benefits processing, • Serve as liaison with benefits brokers, vendors, and third-party administrators, • Administer FMLA, ADA, disability, and other leave programs in compliance with regulations, • Track and manage leave requests and documentation, • Maintain accurate, confidential, and compliant employee records, • Process employee status changes, separations, and terminations, • Serve as a trusted resource for staff and leadership, • Support conflict resolution and promote a positive workplace culture, • Ensure HR practices align with organizational values and compliance standards What You Bring Required • Associate’s degree and 2–3 years of human resources experience, • Strong knowledge of HR operations and employee benefits administration, • Ability to work independently and manage multiple priorities, • Strong communication, interpersonal, and problem-solving skills, • Bachelor’s degree in Human Resources or related field, • Experience in a nonprofit or mission-driven organization, • Experience with HRIS systems and data management Why Join IOOV At IOOV, we know strong organizations are built by strong people systems. You will: • Play a key role in shaping workplace culture and staff experience, • Be part of a growing organization rooted in equity and justice, • Help build systems that support staff, strengthen retention, and drive impact, • Work alongside a team that values purpose, accountability, and community Work Environment & Physical Requirements • Office-based role with regular computer use, • Frequent interaction with staff, vendors, and partners, • Ability to lift up to 50 pounds as needed Equal Opportunity Employer In Our Own Voices, Inc. is committed to building an inclusive and equitable workplace. We strongly encourage applications from Black, Indigenous, and people of color; LGBTQ+ individuals; people with disabilities; and those with lived experience in the communities we serve. All qualified applicants will be considered without regard to any protected status. Company DescriptionIn Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.

Job Description About Us Gabrielli Truck Leasing (GTL), a division of Gabrielli Truck Sales, is the Northeast’s largest commercial truck leasing and rental provider. We are seeking a Fleet Administrative Assistant to join our growing team. This role is critical in supporting our Fleet Operations team, ensuring smooth day-to-day operations, accurate recordkeeping, and professional communication with customers and vendors. Key Responsibilities • Provide administrative support to the Fleet Director, Regional Managers, Supervisors, and Facility Managers., • Prepare and maintain service department records, reports, and spreadsheets., • Assist with Preventative Maintenance scheduling and follow-up with customers., • Process warranty claims documentation and assist with OEM portal updates., • Help manage Billback Estimates by compiling photos, repair orders, and supporting files., • Monitor and track Out-of-Service and Substitute units, updating reports daily., • Coordinate with Parts Administrators to ensure proper billing and returns processing., • Prepare customer-ready correspondence, estimates, and compliance documentation., • Maintain electronic filing systems for inspections, registrations, and repair orders., • Support supervisors with timecard tracking, scheduling, and new-hire onboarding paperwork., • Answer phones and emails, providing professional customer support and routing inquiries appropriately., • Act as liaison between Leasing Fleet operations and other GTL departments (Sales, Rental, Retail Service). Requirements • 2+ years administrative support experience (automotive/trucking industry preferred)., • Proficient in Microsoft Office (Excel, Word, Outlook, Teams)., • Experience with fleet management or dealership systems (Enrich, Decisiv, Geotab, or similar) a plus., • Excellent organizational skills and attention to detail. • - Strong written and verbal communication skills., • Ability to multitask in a fast-paced environment., • Must pass background check and drug test., • High School Diploma or GED required (Associate’s Degree preferred). Benefits • Competitive salary with growth opportunities., • Full benefits package: Medical, Dental, Vision, 401K., • Paid Holidays and Paid Time Off., • Career development within the Gabrielli organization. Why Join GTL? At Gabrielli Truck Leasing, you’ll be part of a team that values customer service, operational excellence, and professional growth. As a Fleet Administrative Assistant, your work directly contributes to keeping our customers’ trucks on the road and our operations running smoothl

Job DescriptionDescription: HUD Project Manager Full-Time | On-Site | Albany, NY Lead Operations. Own Performance. Build Trust. The Kennedy Collective is seeking an experienced Project Manager to serve as the on-site operational leader for our federal AbilityOne contract supporting the HUD Financial Operations Center (FOC). This role is responsible for day-to-day staff supervision, workflow execution, quality control, and contract compliance for high-volume administrative and financial services. As Project Manager, you’ll be the primary on-site point of contact with HUD leadership, ensuring work is delivered accurately, securely, and in full alignment with federal requirements and contract expectations. What You’ll Do • Lead daily on-site operations supporting Title I claims, premiums, and mail processing, • Supervise and manage an on-site team of approximately 8 staff, • Translate contract requirements, SOPs, and HUD guidance into clear daily work plans, • Monitor workloads, staffing coverage, backlogs, and performance risks, • Serve as the primary liaison to the HUD Contracting Officer Representative (COR), • Ensure compliance with HUD security, privacy, and records management standards, • Track performance metrics, prepare reports, and support audits and reviews, • Address operational issues in real time and implement corrective actions as needed, • Identify process improvements to strengthen performance and contract stability Requirements: What We’re Looking For • Bachelor’s degree or equivalent experience, • Minimum of 5 years’ experience managing on-site teams in a regulated or government environment, • Experience supervising staff performing high-volume administrative or financial work, • Strong understanding of compliance-driven operations, • Ability to obtain and maintain required HUD background clearance For more than 75 years, The Kennedy Collective has partnered with public and private entities to deliver high-quality services while advancing employment opportunities for individuals with disabilities. Our work is guided by our values of Challenging the Status Quo, Building Community, Creating Purpose, and Ensuring Inclusion. We are proud to be an Equal Opportunity Employer, welcoming applicants of all backgrounds, abilities, and identities.

Job DescriptionParalegalEmployment Type: Full-Time, Entry LevelDepartment: Legal As a CGS Paralegal, you will work under the direction of a Supervisory Paralegal or Project Supervisor. You will provide litigation and administrative support to a group of United States Attorneys. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Collects court ordered restitutions and fines of criminal and civil defendants.- Drafts legal documents, and files legal documents using the Electronic Court Filing system (ECF),- Prepares garnishments, liens, and other legal process documents for collection.- Sends demand letters, files liens, run credit reports, prepares and submits subpoenas.- Manages and tracks collection activity in an internal database.- Communicates with and coordinates collection activity with AUSAs in the Monetary Penalties Unit (MPU).- Completes fact research in public information databases and other research databases to gather information and identify assets.- Prepares legal documents using templates, such as motions, memoranda, subpoenas, correspondence, discovery documents and other similar documents and forms.- Prepares all recurring legal documents in conformance with rules governing their style and format.- Performs routine document center support functions, such as photocopying, delivering items, assembling notebooks, including pulling file copies of documents, tabbing binders, numbering, binding, labeling, re[1]filing documents and shelving, packing boxes and preparing them for shipment, bate stamping, retrieving case materials, completing log sheet, answer phones, logging messages, and faxing information.- Provides trial preparation assistance to AUSAs by independently compiling trial notebooks, preparing jury instructions, drafting witness, and exhibit lists.- Opening new case files, closing case files, organizing case files, and record material for disposition or storage.- Maintains calendar of active cases and assigned AUSAs by scheduling appointments, interviews, conferences, providing reminders of commitments and court appearances.- Assist AUSAs in producing discovery to defense council.- Maintains, manages, and organizes case material utilizing software, including databases, spreadsheets, and word processing applications.- Sorts incoming mail and prepares outgoing mail including packaging boxes for shipment.- Filing pleadings using the Electronic Court Filing system (ECF).- Produces a variety of written documents using templates ad materials utilizing a range of office software applications.- Completes all aspects of travel in accordance with Federal Travel Regulations (FTR) and Department of Justice (DOJ) policies, including traveling arrangements, submitting authorizations, completing vouchers, and submitting local mileage claims.- Sorts incoming mail and prepares outgoing mail including packaging boxes for shipment. Qualifications:- Requires paralegal certificate, JD, or currently attending an ABA-accredited law school, having completed at least one year of study.- One year of legal training or legal experience or at least two years of college education may be substituted for the paralegal certificate.- Additionally, at least one year of litigation paralegal experience or project experience (as related to the task order) is required; trial experience very helpful.- Automated litigation support experience valued. Must have basic legal knowledge, including knowledge of standard legal citation to cite check legal motions and memorandum and must have sufficient experience with legal research tools such as LEXIS and Westlaw to perform basic legal research.- Requires excellent written and oral communication skills, thorough knowledge and hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems.- Role also requires basic familiarity with ESI tools and knowledge of eDiscovery procedures and resources.- Ability to consistently deliver highest quality work under extreme pressure will be very important. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Title: Epic Tapestry Analyst Job Summary: The Epic Tapestry Analyst is responsible for the build, configuration, implementation, and support of the Epic Tapestry (Managed Care/Payer) module. This role partners with payer operations, revenue cycle, contracting, and IT teams to ensure accurate benefits, authorizations, claims adjudication, and payer workflows. Key Responsibilities: • Configure and maintain Epic Tapestry (Payer/Managed Care) application components., • Build and support benefit plans, products, packages, coverage rules, and authorizations., • Configure claims adjudication logic, reimbursement rules, and payment policies., • Support payer contracts, fee schedules, and coordination of benefits (COB)., • Analyze payer requirements and translate them into Epic system build and workflows., • Perform unit, integrated, and user acceptance testing (UAT); resolve defects., • Collaborate with Revenue Cycle, Enrollment, Claims, and Provider Contracting teams., • Support integrations with Epic HB, PB, Clearinghouses, and external payer systems., • Monitor adjudication errors, work queues, and reports; recommend system improvements., • Provide go-live, postgo-live, and production support., • Create and maintain build, workflow, test scripts, and training documentation., • Ensure compliance with CMS, Medicaid, Medicare, and HIPAA regulations. Required Skills & Qualifications: • Epic Tapestry certification or proficiency (required or strongly preferred)., • 3+ years of experience working with Epic Tapestry or payer systems., • Strong knowledge of payer operations, benefits, claims processing, and authorizations., • Experience with Medicare, Medicaid, and commercial insurance plans., • Understanding of reimbursement methodologies and provider payment models., • Strong analytical, troubleshooting, and communication skills. Preferred Qualifications: • Experience with Epic Resolute HB/PB integrations., • Knowledge of reporting tools such as Clarity, Caboodle, or Reporting Workbench., • Previous Epic implementation or payer-system optimization experience., • Healthcare payer or managed care organization background.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25/hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You do

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Milton CAT is seeking an experienced Receptionist to work out of our Tonawanda, NY location.The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, as well as performing additional clerical duties.Candidates must be organized, able to multi-task

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Servpro of Buffalo/Tonawanda is hiring an Administrative Assistant!.Paid Vacation with time accumulated.And more! As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mai

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

The Administrative Assistant plays a crucial role in ensuring the smooth and efficient operation of the office.This position is responsible for managing a variety of administrative tasks that support daily business functions, including organizing files, coordinating meetings, and handling correspond

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Location 140 Cooper Ave, Tonawanda, NY, 14150, United States.Description Requirements Summary.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

The Administrative Assistant will serve as our "First Impression" for the organization, providing concierge-level customer service and support to clients, guests, and employees.This position will effectively manage phones, mail, Reception and Conference Rooms, and coordinate the daily activities of