Claims processing jobs in Austin, TexasCreate job alerts

• Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician., • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics., • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices., • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.Operations, • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law., • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow., • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies., • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies., • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation., • Accountable for completion of non-clinical patient calls., • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place., • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met., • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager., • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program., • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit., • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service., • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.People & Performance Management, • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning., • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training., • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules., • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status., • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.Training & Personal Development, • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration., • Maintains and enhances current knowledge and skills related to pharmacy and healthcare., • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager., • Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.Communication, • Communicates with pharmacy team, relaying messages from the support center or other key emails as required., • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications • High School Diploma, GED, or equivalent., • PTCB or ExCPT certification (except in Puerto Rico)., • Has one year of work experience as a pharmacy technician in a retail or hospital setting., • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)., • Requires willingness to work flexible schedule, including evening and weekend hours., • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications • Previous people management/ leadership experience., • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here___. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Job Description About Us Health Admins is a leading third-party administrator in the healthcare space. Our Vision is to radically improve the way individuals interact with the healthcare system. We are committed to providing innovative and efficient health care solutions to our clients, ensuring they receive the best possible care and service. Our team is currently seeking a highly skilled and experienced Claims Processor to join our dynamic team. What We Are Looking For Our ideal candidate will play a crucial role in managing our Medical Claims environment, optimizing its performance, and driving continuous improvements to support our business goals and enhance our service delivery. Every Team Member is Driven by a Commitment to Live out These Values: * Be Authentic: Be true and honest * Be Helpful: Pitch in and help * Be Innovative: Seek & embrace innovation * Be Accountable: Do what you say you are going to Employees are expected to embrace our core values by being “A Hero in Action.” These values lay the foundation for the way we engage with each other and with our clients. They form the guardrails for our decision making and approach to problem solving. Summary/Objective: We seek a meticulous and customer-focused individual to join our team as a Claims Processor. This role requires a combination of research acumen, attention to detail, and exceptional customer service skills. As a key member of our organization, you will be responsible for processing medical claims accurately, conducting thorough audits to ensure compliance with regulations and policies, and providing excellent service to our clients and healthcare providers. Key Responsibilities: * Review and process medical claims submitted by members or providers promptly and accurately. * Verify the accuracy and completeness of claim information, including patient demographics, diagnoses, procedures, and billing codes when available. * Ensure compliance with insurance policies and industry standards. * Investigate and resolve any discrepancies or issues related to claim submissions. * Conduct comprehensive medical claims audits to identify errors, discrepancies, or fraudulent activities. * Analyze claim documentation, including medical records and billing statements, to ensure adherence to coding guidelines and reimbursement policies. * Research complex medical billing and coding issues to support claims processing and audit activities. * Interpret coding guidelines, reimbursement policies, and legal requirements to determine appropriate claim adjudication. * Provide recommendations for improving claims submission procedures and enhancing reimbursement accuracy. * Serve as members' primary point of contact regarding claims inquiries and resolution. * Respond promptly to customer inquiries and concerns with professionalism and empathy. * Collaborate with cross-functional teams to address customer issues and ensure timely resolution. Skills Required: * Strong knowledge of medical terminology, medical coding, and insurance billing practices. * Excellent analytical skills with the ability to interpret complex healthcare regulations and guidelines. * Exceptional attention to detail and accuracy in data entry and documentation. * Effective verbal and written communication skills with a customer-centric approach. * Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. * Excellent verbal, written and interpersonal communication skills; * Must be a self-motivator and self-starter; * Exceptional listening and analytical skills; * Solid time management skills; * Ability to multitask and successfully operate in a fast paced, team environment; * Must adapt well to change and successfully set and adjust priorities as needed; Education/Experience: * High School Diploma or equivalent * Proven experience in medical claims processing and healthcare reimbursement Technical Knowledge: * SalesForce Experience * Google Suite Experience * Claims Management Software experience What We Offer * Competitive salary and benefits package * Dynamic and innovative work environment * Opportunities for professional growth and development * Remote work flexibility Equal Opportunity Statement We are deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro diversity, disability, age or veteran status, or any other non-merit based or legally protected grounds. We are committed to providing reasonable accommodation to qualified individuals with disabilities in the employment application process.

Job Title: Business Analyst 3 Contract Type: Contract - Full-Time Work Location: Austin, TX 78751 (Onsite Only – Local Candidates Required) Duration: 9 - 10 moths (with possible extensions) Interview Type: Microsoft Teams Position Overview The Texas Health and Human Services Commission (HHSC) seeks an experienced Business Analyst 3 to support the Provider Enrollment and Management System (PEMS) enhancement initiatives within the Business Automation Support (BAS) unit of Medicaid and CHIP Services (MCS). The analyst will act as a Business Analyst/Product Owner, bridging business and technical teams to improve system functionality and the provider experience in compliance with legislative mandates. The ideal candidate will bring deep experience in Agile delivery, Medicaid systems, and claims processing, with a proven ability to translate complex business needs into actionable technical requirements. Work Environment & Terms Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM (CST). Location: 100% onsite in Austin, TX (no remote option; local candidates only). May require occasional evening/weekend work. Details Job Description: DESCRIPTION OF SERVICES Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. The Business Automation Support (BAS) unit within the Medicaid and CHIP Services (MCS) Department oversees Texas Medicaid & Healthcare Partnership (TMHP) systems and related support activities. BAS provides oversight of LTC program systems, which supports LTC providers for services delivered to individuals; modifications and updates to TMHP vendor systems; and encounter data and MCO file support and coordination. A Business Analyst (BA) is needed to support the legislatively approved Provider Enrollment and Management System (PEMS) projects. PEMS is a centralized electronic method for Medicaid and non-Medicaid program providers interested in enrolling to submit a single application, in a single location (a web portal), to be accepted and processed by a single entity based on their National Provider Identifier (NPI). HHSC would like to make significant changes to PEMS to improve the provider experience and system functionality. The Worker will serve as a Business Analyst/Product Owner for the PEMS project and support activities as needed. The Worker will work directly with internal units (Provider Services); TMHP technical sprint teams; and business users to provide subject matter expertise, perform critical analysis, ensure requirements are gathered that meet the functional needs and assist in creating and maintaining a prioritized and healthy backlog as directed by the legislative mandate. The Worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements. The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks. The Worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project. The Worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources. The Worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers. The services to be provided include, but are not limited to the following: A. Analyzes program policies, procedures, and processes to determine the impact on business systems and functional areas. B. Analyzes and reviews system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met. C. Works with program area staff to solicit, analyze and document business processes and requirements. D. Acts as a liaison between state staff and vendors to translate operational and business requirements to vendors. E. Serves as the Product Owner for an Agile team, including working with Agile/Scrum teams of contracted software vendors to implement system changes. F. Analyzes and writes User Stories with Acceptance Criteria based on business needs and according to the Agile methodology. G. Develops and maintains business user test scenarios and participates in systems and user acceptance testing. H. Creates use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories. I. Reviews, analyzes and executes test cases with a formal testing tool. J. Tracks, documents and reports the status of testing. K. Evaluates proposed test strategies to ensure appropriate test coverage. L. Identifies potential project risks and issues and develops mitigation strategies, M. Reports project status to management on established timelines. N. Documents action items and business decisions. O. Conducts meetings and/or presentation tasks as needed. P. Manages schedulefor deliverables as established. Q. Other duties as assigned related to PEMS projects. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Experience as a Business Analyst and Agile Product Owner. 8 Required Experience utilizing the Agile software development methodology. 8 Required Experience in performing complex business analysis and writing technical documentation. 8 Required Experience reporting project status to management including risks, issues, and key decisions. 8 Required Experience identifying project risks and issues; and developing/implementing mitigation strategies. 8 Required Experience in effective general written/oral communication, including documenting requirements, deliverables, test scenarios and project status. 8 Required Experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements and translate into technical solutions to satisfy the business needs. 8 Required Experience performing review and approval processes of complex technical user and system requirements written by vendors. 8 Required Experience with Microsoft Office products (Teams, Word, Excel, PowerPoint). 8 Required Experience coordinating and developing test plans/strategies, exit criteria and test scenarios. 8 Required Experience executing detailed test cases within a complex software environment. 8 Required Experience using testing management software. 8 Required Experience with Microsoft Project or similar project management software. 8 Required Experience approving and prioritizing user stories based on stakeholder feedback and subject matter expertise. 8 Required Experience with Medicaid systems and processes. 8 Required Experience in claims processing. 4 Preferred Knowledge of Texas Medicaid programs. 2 Preferred Experience with the Project Enrollment and Management Systems project. Position is 100% ONSITE at the location listed above (NO REMOTE WORK). Program will only accept LOCAL ONLY candidates for this position (Within 50-mile radius). Subject to change per the hiring team Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.

Job Description Treatment Coordinator Location: Enamel Dentistry –Central/South Austin Enamel Dentistry, is seeking an Treatment Coordinator to join our vibrant and growing team. This is not just a treatment coordinating position — it’s a comprehensive patient care and office coordination role. You will be responsible for guiding patients through their treatment journey, managing scheduling, aiding in office flow, handling phone calls, and ensuring patients and our team have the support they need every step of the way. With a competitive benefits package, you’ll have the opportunity to grow both personally and professionally in a dynamic, supportive environment. Join us and help shape the patient experience. Benefits: Medical and vision insurance, paid dental policy, PTO, sick leave, bonus opportunities, and a supportive, growth-focused team environment 😊 Key Responsibilities * Treatment coordination processes across the practice, ensuring smooth scheduling and appointment flow. * Oversee accurate and timely billing, insurance verification, and claims processing. * Manage patient scheduling for all dental services and coordinate office operations to ensure efficiency. * Handle incoming and outgoing phone calls with professionalism and warmth. * Educate patients on treatment plans, financial options, and next steps with clarity and empathy. * Maintain detailed patient records and ensure compliance with practice standards. * Collaborate closely with the dental team to deliver an exceptional patient experience. Qualifications • 2+ years of experience as a Dental Treatment Coordinator or in a similar dental front office leadership role (preferred)., • Cosmetic experience a plus+ Proven leadership and team mentorship skills. * Strong sales background with a track record of meeting or exceeding treatment acceptance goals. * Proficiency in dental billing and insurance; Open Dental experience a plus. * Excellent verbal and written communication skills. * Highly organized, with the ability to manage multiple priorities in a fast-paced environment. Starting at $25/hour, commensurate with experience, plus growth opportunities. About Enamel Dentistry At Enamel Dentistry, we combine high-quality dental care with a fun, inclusive, and patient-focused culture. We take the fear out of dentistry by creating an upbeat, welcoming environment for both patients and team members. If you’re an experienced leader who thrives in a collaborative and dynamic setting, we’d love to hear from you. Come be part of a team that’s transforming smiles and changing the face of dentistry. Powered by JazzHR vT2Uteu3zy

Job Description About Circular Services: Circular Services is the largest privately held recycling and organics service provider in the U.S. It operates over 25 facilities serving major long-term municipal and commercial contracts. The mission of Circular Services is to keep valuable materials in circulation and minimize the cost and environmental impact of landfills. The company services municipal contracts with some of the largest and fastest growing cities in the U.S. including New York City, Austin, San Antonio, and Phoenix. About the Role: The Benefits/HRIS Coordinator will support the benefits function, as well act as a liaison between HR and payroll with the maintenance of the HRIS platform ensuring accurate and up-to-date employee data management. Responsibilities: • Acts as first level resource for employee questions regarding benefits, leave of absence, PTO, and other HR policies, etc. Escalates more complex issues to next level as necessary., • Works closely with team to ensure all benefits billing/reconciliations are completed in a timely manner and assist team with self-funding claims processing., • Collaborate closely with benefits broker and external vendors on benefits and leave of absence issues, etc., • Collaborates with Benefits team and payroll staff to identify system/workflow improvements and enhancements; recommends and implements solutions., • Assist with access and security within the HRIS and vendor systems, • Conducts data analysis and generates reports to support HR decision-making and compliance., • Maintains knowledge of trends and developments within Human Resources, • Performs other duties as assigned Minimum Job Qualifications: • Associates degree or higher in related field or commensurate experience, • At least 2 years of recent experience working in a similar role within an employer-sponsored benefits department, • MS Office proficiency with intermediate Excel skills (ability to create pivot tables, macros, etc.), • Understanding of employer-sponsored benefits, FMLA, ADA, HIPAA, etc., • Experience with an HRIS system (ADP a plus), • Ability to maintain confidentiality with sensitive information, • Excellent verbal and written communication skills. Preferred Job Qualifications: • Bilingual (Spanish/English), • Detail oriented, problem solving with demonstrated data analysis skills Working Conditions and Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • This role will be based out of our Austin, TX location with a hybrid schedule (at least 3 days in office) EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.

Job Description Responsible for transforming data by indexing and scanning documents. Ensure the appropriate information from the documents is input into the IRON DATA system. Also responsible for quality control of each document. Role and Responsibilities • File and monitor workers’ comp, property, and casualty claims to ensure timely processing and coordinate appropriate claims documentation, incident reports and track losses and corrective actions, • Maintain records, retrieve information, and produce correspondence, reports, and forms., • Input appropriate information from the documents into the IRON DATA system as appropriate for the type of batch being indexed., • Verifies the accuracy and quality of each specific index file and document image by performing 100% quality check. Make corrections as needed., • Reconciles error conditions with the Scan/Index and Production Control Supervisor when necessary. Make corrections as needed., • Provides customer service to answer questions in their area of responsibility. Responds to questions or direct to supervisor., • Maintains contract required production and quality control standards., • Complete training to perform all positions within the mail room. Perform other duties as assigned., • Maintains a positive, team-oriented relationship with management, peers, and customers., • All work reflects a neat, professional image. Supervisory Responsibility This position does not have supervisory responsibilities. Required Skills & Qualifications • High School diploma or equivalent., • At least 2 years of document scanning or data management experience., • Strong interpersonal, organizational and communication skills., • Hands-on experience with word processing and spreadsheet programs., • Creative and flexible problem solving; desire to work with employment and training services consumers, employees, and the public; team orientation; appropriate grooming and dressing., • Sitting, bending, and stooping., • Occasionally lifting up to 50 pounds., • To perform this job successfully an individual must be able to perform each essential performance requirements satisfactorily., • Must maintain acceptable attendance to avoid negative team impact. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus, • Ability to use hands and fingers to operate a telephone and keyboard., • Must be able to lift and carry up to 15 pounds on a regular basis with or without reasonable accommodation. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Pre-employment background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.

Job DescriptionParalegalEmployment Type: Full-Time, Entry LevelDepartment: Legal As a CGS Paralegal, you will work under the direction of a Supervisory Paralegal or Project Supervisor. You will provide litigation and administrative support to a group of United States Attorneys. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Collects court ordered restitutions and fines of criminal and civil defendants.- Drafts legal documents, and files legal documents using the Electronic Court Filing system (ECF),- Prepares garnishments, liens, and other legal process documents for collection.- Sends demand letters, files liens, run credit reports, prepares and submits subpoenas.- Manages and tracks collection activity in an internal database.- Communicates with and coordinates collection activity with AUSAs in the Monetary Penalties Unit (MPU).- Completes fact research in public information databases and other research databases to gather information and identify assets.- Prepares legal documents using templates, such as motions, memoranda, subpoenas, correspondence, discovery documents and other similar documents and forms.- Prepares all recurring legal documents in conformance with rules governing their style and format.- Performs routine document center support functions, such as photocopying, delivering items, assembling notebooks, including pulling file copies of documents, tabbing binders, numbering, binding, labeling, re[1]filing documents and shelving, packing boxes and preparing them for shipment, bate stamping, retrieving case materials, completing log sheet, answer phones, logging messages, and faxing information.- Provides trial preparation assistance to AUSAs by independently compiling trial notebooks, preparing jury instructions, drafting witness, and exhibit lists.- Opening new case files, closing case files, organizing case files, and record material for disposition or storage.- Maintains calendar of active cases and assigned AUSAs by scheduling appointments, interviews, conferences, providing reminders of commitments and court appearances.- Assist AUSAs in producing discovery to defense council.- Maintains, manages, and organizes case material utilizing software, including databases, spreadsheets, and word processing applications.- Sorts incoming mail and prepares outgoing mail including packaging boxes for shipment.- Filing pleadings using the Electronic Court Filing system (ECF).- Produces a variety of written documents using templates ad materials utilizing a range of office software applications.- Completes all aspects of travel in accordance with Federal Travel Regulations (FTR) and Department of Justice (DOJ) policies, including traveling arrangements, submitting authorizations, completing vouchers, and submitting local mileage claims.- Sorts incoming mail and prepares outgoing mail including packaging boxes for shipment. Qualifications:- Requires paralegal certificate, JD, or currently attending an ABA-accredited law school, having completed at least one year of study.- One year of legal training or legal experience or at least two years of college education may be substituted for the paralegal certificate.- Additionally, at least one year of litigation paralegal experience or project experience (as related to the task order) is required; trial experience very helpful.- Automated litigation support experience valued. Must have basic legal knowledge, including knowledge of standard legal citation to cite check legal motions and memorandum and must have sufficient experience with legal research tools such as LEXIS and Westlaw to perform basic legal research.- Requires excellent written and oral communication skills, thorough knowledge and hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems.- Role also requires basic familiarity with ESI tools and knowledge of eDiscovery procedures and resources.- Ability to consistently deliver highest quality work under extreme pressure will be very important. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Woundlocal is looking for a detail-oriented Medical Coder to join our dynamic team in Austin! Responsibilities: • Review and analyze medical documentation to ensure accurate coding and billing processes., • Assign appropriate codes for diagnoses, procedures, and services according to the guidelines and regulations., • Stay up-to-date with coding standards and insurance requirements, including ICD-10, CPT, and HCPCS coding systems., • Collaborate with healthcare providers to clarify documentation and ensure completeness., • Identify and resolve discrepancies in medical records and coding for accurate claims processing., • Evaluate and re-file appeals of patient claims that were denied., • Stay up-to-date on new coding ruleas and code changes., • Assist in audits and provide necessary documentation for compliance and quality assurance activities., • Collect and distribute coding related information and billing issues to management and provider when changes happen., • Provide accurate answers to queries from providers, management, and internal staff. Start Date: Immediate Schedule: • No less than 40 hours per week, • Monday to Friday, • Work Location: In person Austin office (no remote work) Pay: comp package $25.00 - $34.00 per hour, based on experience Duties, Responsibilities, and Compensation will be adjusted to the individual hire's experience level and expertise. Requirements Qualifications: • Education: High school diploma or equivalent; completion of a medical coding program and current certification (CPC, CCS, or equivalent) preferred., • Training and experience: Minimum of one year of coding experience in a healthcare setting within the last three years preferred., • Strong knowledge of medical terminology, anatomy, and physiology., • Proficiency in medical coding software and electronic health record (EHR) systems., • Strong attention to detail and accuracy in coding., • Ability to work independently and manage multiple priorities effectively., • Exceptional communication skills for collaboration with healthcare professionals. #zr Benefits Benefits: • Medical, Vision, and Dental insurance, • Paid time off, • Free Telehealth visits, • Free lunch every Friday

Job DescriptionAbout Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological assessments, diagnosis, with tailored care for ADHD, and support for autism and learning differences. We are looking for a contract Neuropsychologist who is passionate about whole-person, whole-family mental health care. This contract role is a great fit for providers who enjoy working in a collaborative team environment, including the patient’s psychologist, therapist, and/or psychiatrist. Traits for success include: Results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. What You’ll Do: • Provide comprehensive neuropsychological evaluations for clients of all ages, in collaboration with their families and/or other collateral sources, • Interpret a wide variety of psychological and neuropsychological test batteries, with occasional direct test administration, • Serve as a subject matter expert in the use and interpretation of neuropsychological assessments, • Supervise and oversee the work of the patient’s assigned psychometrist to ensure accurate and reliable data collection, • Complete detailed neuropsychological evaluation reports and prepare separate brief summary documents tailored for clients, families, and referring providers, • Conduct clear, supportive feedback sessions to explain findings, diagnoses, and personalized recommendations, • Collaborate with the patient’s care team (psychiatrist, care manager, and/or mental health wellness coach) to inform and coordinate treatment planning, • Comfortable completing in-person and virtual sessions with patients and their familiesRequirements:, • Doctorate degree in Psychology from an American Psychological Association accredited program, • One year predoctoral internship with specialization in neuropsychology preferred, • Two year postdoctoral fellowship with specialization in neuropsychology preferred, • An equivalent combination of experience, supervision, or training will be considered on a case-by-case basis, • Licensed in California or New York preferred, • PSYPACT authorized or PSYPACT eligible preferred, • Experience conducting testing virtually and in person, • Familiarity with online web-based applications, • Effective therapeutic communication skills, • Able to deliver care virtually or in person and within your own office space, • Candidates must successfully pass a drug screen and background check for this opportunityHere are some of the advantages of joining the Lyra + Bend network:, • Connect with highly compatible clients who are a good fit for your clinical expertise, • Set your own schedule, without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support, • Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)

Job Description We are seeking a Software Product Manager-Senior Level with deep expertise in Health Insurance Payor and Claims Software. This role will drive product strategy, roadmap, and delivery for advanced applications that integrate AI and ML technologies to transform healthcare claims processing. The ideal candidate combines technical fluency with exceptional stakeholder communication skills, ensuring alignment across internal teams and external clients. Key Responsibilities • Define and own product vision, strategy, and roadmap for healthcare payor/claims applications., • Translate market, regulatory, and client needs into clear product requirements., • Partner with engineering, data science, and AI/ML teams to deliver scalable solutions., • Lead pre‐sales and post‐sales product engagement, supporting client demos, pilots, and adoption., • Manage product lifecycle: ideation, prioritization, development, launch, and continuous improvement., • Conduct competitive analysis and market research to identify opportunities., • Ensure compliance with healthcare regulations and claims processing standards., • Domain Expertise:, • Strong background in Health Insurance Payor Systems and Claims Software., • Understanding of claims adjudication, compliance, and integration workflows., • Product Management Skills:, • Roadmap planning & prioritization, • Requirements gathering & user stories, • Agile/Scrum methodologies, • Product lifecycle management, • Market & competitive analysis, • Metrics & KPIs definition, • Go‐to‐market strategy & launch execution, • Stakeholder Communication & Engagement:, • Proven ability to manage internal stakeholders (engineering, sales, leadership)., • Skilled at engaging external stakeholders (clients, partners, regulators)., • Excellent presentation, negotiation, and relationship‐building skills., • Technical Skills:, • Hands‐on experience with AI/ML software applications., • Proficiency in Python and cloud platforms (AWS preferred)., • Bachelor’s or Master’s in Computer Science, Information Systems, or related field., • 7+ years in Product Management, with at least 3+ years in healthcare payor/claims software., • Demonstrated success in launching and scaling enterprise applications., • Shape the future of healthcare claims processing with AI/ML innovation., • Collaborate with a mission‐driven team focused on improving payor efficiency and patient outcomes., • Competitive compensation, benefits, and professional growth opportunities. Apply today to become our Software Applications Product Manager and lead the next generation of healthcare technology solutions....Excellent Salary, Benefits, Bonus, Equity, Relocation Assistance is Offered. Company DescriptionAwesome Company Coding the Future of Medical Data and Healthcare Data to drive better decision making by doctors and medical professionals..outstanding compensation packages, awesome benefits, equity, Extremely Bright Team, Very Collaborative Environment.Awesome Company Coding the Future of Medical Data and Healthcare Data to drive better decision making by doctors and medical professionals..outstanding compensation packages, awesome benefits, equity, Extremely Bright Team, Very Collaborative Environment.

Job DescriptionSalary: Competitive pay based on experience NAU Urology Specialists is growing and we're looking for a motivated, confident, engaging and experienced A/R Specialist to join our team! We have four locations in the Austin area. This A/R Specialist position is full time and located at our "Lakeline" location (just south of Lakeline Mall in North Austin). NAU Urology Specialists has been in the Austin area of 18 years and currently adding on more staff and Providers. Are you looking for a fun challenge and a career change? Then we're looking for YOU! Job Responsibilities include but not limited to: Check eligibility and benefit verification Review patient bills for accuracy and completeness and obtain any missing information Prepare, review, and transmit claims using billing software, including electronic and paper claim processing Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid Follow up on unpaid claims within standard billing cycle time frame Check each insurance payment for accuracy and compliance with contract discount Call insurance companies regarding any discrepancy in payments, if necessary, Identify and bill secondary or tertiary insurances All accounts are to be reviewed for insurance or patient follow-up Research and appeal denied claims Answer all patient or insurance telephone inquiries pertaining to assigned accounts Set up patient payment plans and work collection accounts Update billing software with rate changes and update cash spreadsheet and run collection reports Urology experience and Athena EMR experience strongly preferred. Our new A/R Specialist may also be required to train all new admin staff and re-train existing staff when necessary. THIS IS NOT A REMOTE POSITION. We offer the following benefits: • Competitive Salary, • PTO & Sick Time, • Medical, Dental and Vision, • 401(k) Plan, • Fun Work Environment

Job DescriptionDescriptionAspire Allergy & Sinus is seeking a full-time Medical Account Receivables Specialist to evaluate assigned payers to include working rejections, invalid and denied claims, appeals and follow-up to bring the account to final resolution on open accounts within a timely manner and to Industry-standard benchmarks. This position ensures accounts receivable compliance within industry rules, regulations, practice protocols in addition to company policy. Schedule- Monday - Thursday: 8am- 5PM Friday: 8am- 12PM (40 hour work week) Key Responsibilities • Responsible for daily monitoring of invalid, rejections, and denials populated by the clearing house. Diagnosis the error messages and make necessary corrections so the claim can be accepted to the payer electronically, • Demonstrate a thorough understanding of the Accounts Receivable function and compliant with Federal and State regulations and Aspire Allergy & Sinus Center policy and procedures, • Works Insurance Accounts Receivable reports per Revenue Cycle Manager work plan beginning with >120 aging top dollar working in descending order. Research claim denial reasons and take appropriate follow up action for resolution, • Work correspondence in a timely fashion to include submission of medical records when requested, • Demonstrate the ability to effectively communicate and explain benefits, statements and EOB’s to patients and/or front office staff, • Contact insurance companies for payments requests, overdue payments, denied claims etc., • Identify refunds and complete refund request according to company policy, • Clearly and accurately document issues and actions taken in accounts, • Identify and document new payer denial trends and notify supervisor for escalated follow up, • Maintain strong communication with Billing management team, • Escalate unresolved claim denials to Billing management team for follow up with health plan provider representatives, • Ensure compliance with Aspire Allergy & Sinus Center Policies and Procedures to maximize efficiency, • Maintain strong working knowledge of Allergy, Asthma & Sinus coding, • Maintain confidentiality of all information related to patients, medical staff, finances and cost-effective healthcare delivery issues, • Other duties as assigned to include phone coverage Skills, Knowledge & Expertise • Excellent mathematical skills, computer skills, Microsoft applications and word processing programs skills and a minimum of 40 words per minute required, • Excellent writing and verbal communication skills, • Strong phone skills, inbound or outbound, • Strong attention to detail, goal oriented, • Ability to prioritize and manage multiple abilities, • Ability to work in a results-oriented and fast-paced environment, both individually and as part of a team, • Able to establish and maintain effective working relationships with the insurance carriers, patients and employees., • Must respect the confidential nature of medical information. Requirements • 4+ years billing experience within the healthcare industry, • 4+ years A/R experience with proven record collecting on accountsBenefits & Perks, • Medical, Dental and Vision Insurance, • Generous Paid Time Off and Paid Holidays, • 401(k) + Generous Employer Match, • Life Insurance

Job DescriptionDescription: Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. We are seeking talented professionals who can support the business and help it achieve its strategic objectives. The Workers’ Compensation Authorization & Referral Coordinator is responsible for managing all aspects of workers’ compensation pre-authorizations, referrals, and related documentation workflows for a large, multi-site pain management and ambulatory surgery center (ASC) organization. This role ensures timely and accurate authorization and referral processing, compliance with payer-specific guidelines, and alignment with revenue cycle operations to optimize reimbursement and minimize denials. The ideal candidate will have strong knowledge of Texas WC processes, RCM operations, and payer workflows—supporting seamless coordination between clinical, scheduling, billing, and payer teams. Authorization & Referral Management • Obtain, track, and manage all pre-authorizations for WC and related injury claims across clinic and ASC settings., • Review medical necessity documentation and provider notes to ensure completeness before submission., • Coordinate referrals between internal providers, specialists, and ancillary service partners., • Validate claim identifiers (e.g., DOI, claim number, adjuster info, employer details) before scheduling., • Monitor and follow up on pending authorizations daily to prevent scheduling delays., • Maintain comprehensive logs of authorization approvals, denials, and expirations in PM/EHR systems (HST, eCW, or equivalent)., • Ensure adherence to state-specific WC rules (DWC, CMS crossover, and payer guidelines). RCM & Operational Collaboration • Partner with RCM leadership to ensure WC workflows align with billing, payment posting, and appeals processes., • Support verification and coordination of benefits, ensuring correct payer setup and documentation for first reports of injury., • Communicate authorization status to billing and collections teams for timely claim submission., • Identify trends in WC denials, delays, or payer issues and escalate to RCM management for resolution., • Ensure all documentation complies with payer, DWC, and HIPAA requirements., • Maintain audit-ready authorization records and support internal/external reviews., • Medical, Dental, Vision Insurance, • 401k w/company match contribution, • Paid Time Off, • Short & Long-Term Disability, • HSA (w/company contribution) & FSA, • Life Insurance (company paid & voluntary options), • 10 Paid Holidays for the Year 2025, • Employee Assistance ProgramsRequirements:, • Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Healthcare Administration or related field preferred., • Experience:, • 3+ years of experience in workers’ compensation authorization or case management, preferably in pain management, orthopedic, or surgical specialty., • 2+ years of experience in RCM operations, including familiarity with billing workflows, claims, and denials., • Hands-on experience with HST, eClinicalWorks (eCW), or similar PM/EHR systems., • Knowledge/Skills:, • Strong understanding of Texas WC regulations, DWC processes, and payer authorization portals., • Excellent attention to detail, organizational, and time-management skills., • Effective communicator able to work across clinical, billing, and administrative teams., • Proficient in Microsoft Excel, Teams, and PM/EHR authorization dashboards. Performance Metrics • Average turnaround time on authorization requests (target = 48 hours)., • WC denial rate for lack of auth (target < 2%)., • Referral coordination completion rate., • Accuracy and timeliness of documentation updates in PM/EHR system., • Provider and payer satisfaction feedback. Core Competencies • Accountability & Ownership, • Cross-Functional Collaboration, • Regulatory Compliance, • Problem-Solving & Process Improvement, • Communication & Customer Service #IND100

Job Description Claims Specialist Location: Downtown Austin | Work Setting: IN-PERSON We are a self-insured business seeking a skilled Claims Specialist to join our in-office team. Enjoy working in a convivial, small office environment located in a desirable downtown location, alongside a friendly and collaborative team. This role offers a manageable, autonomous workflow balanced with supportive management and a strong organizational culture. At our company, we value superior quality, teamwork, exceptional service, loyalty, open communication, and work-life balance. We offer competitive salary packages, excellent benefits, and experienced leadership that understands and supports professional growth. About the Role We are looking for a detail-oriented, proactive professional with a background in contracts, corporate risk, and/or claims management. The ideal candidate is organized, collaborative, self-motivated, and adaptable. They are able to work independently while accepting direction and contributing positively to a team atmosphere. You’ll thrive here if you enjoy managing processes with precision, building strong partnerships, and helping maintain critical business operations in a dynamic environment. This position also includes elements of project management, such as tracking tasks, coordinating with teams, and ensuring timely completion of deliverables. Essential Responsibilities • Work directly with service providers and customers to prepare contracts, review claims and adjustments, and ensure alignment with related financial transactions, • Interpreted data to monitor cost savings, identify target accounts, and preemptively address high-risk situations., • Maintained relationships with clients, partners, and key stakeholders., • Apply basic knowledge of insurance administration when reviewing and processing claims and related documentation., • Evaluate and verify applications for eligibility, timeliness, and compliance with contractual terms., • Determine validity of claims and calculate benefits in accordance with applicable plans and guidelines., • Communicate with internal and external partners to document claims activity, manage reserves, and maintain bordereaux (reports/spreadsheets)., • Conduct regular audits of contract documentation and financial transactions for accuracy and efficiency., • Maintain strong professional relationships with industry partners to foster effective collaboration. Qualifications and Skills • Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred., • Industry experience: Prior experience in self-insured corporate risk, claims adjusting, or a related field strongly preferred., • Organizational skills: Strong organizational skills with attention to detail and precision., • Problem-solving: Excellent problem-solving skills; takes initiative to identify issues, coordinate with others, and implement effective solutions to meet customer needs and deadlines., • Communication: Effective verbal and written communication skills; able to work across diverse personalities and roles., • Technical proficiency: Proficient in Microsoft Office Suite and database management software., • Project management: Solid project management skills; able to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment. Additional Information Employment is contingent upon successful completion of a pre-employment background check, drug screening, and criminal history review, in compliance with federal standards. We are an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions regarding employment are solely based on an individual's qualifications for the position being filled. Company DescriptionK2 Recruiting is a specialized staffing agency aimed at matching qualified talent with the best employers. We pride ourselves on nurturing relationships between candidates and employers to better understand what’s needed to succeed in the workplace.K2 Recruiting is a specialized staffing agency aimed at matching qualified talent with the best employers. We pride ourselves on nurturing relationships between candidates and employers to better understand what’s needed to succeed in the workplace.

Job DescriptionJoin one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. The Customer Care Advocate, Key Accounts, will join our Sales Operations team and play a vital role in cultivating and expanding our top-tier client relationships. You'll work closely with Account Executives and collaborate with various internal teams to deliver exceptional service and drive our success forward. In This Role • Respond promptly to customer inquiries and claims, ensuring timely resolution with a focus on exceptional service, • Collaborate with Sales Operations and Account Executives to assess and resolve customer issues, including processing returns, issuing credits, and offering alternative solutions, • Analyze quality and service data to identify operational improvements, implementing efficiencies to streamline the claims handling process, • Elevate the customer experience by delivering outstanding service and maintaining clear, professional communication to ensure satisfaction and foster customer loyalty, • Develop a comprehensive understanding of the customer base, product pricing, order processing, and shipping requirements to effectively manage customer expectations, • Build and maintain strong cross-departmental relationships, ensuring smooth collaboration and support for both internal and external customers, • Suggest technical solutions and resources, encouraging customers to utilize online self-service tools to enhance claims support accessibility, • Other duties as assigned, in accordance with training and qualifications, • Uphold the Core Values and be a valuable member of the Four Hands team, • Be open and honest, • Reach for excellence, • Act with responsibility, • Value the whole person, • 3+ years of experience in a customer facing or customer support role, • Bachelor's Degree required, • Proficiency in Microsoft Excel (VLOOKUP and pivot table experience), • Excellent organizational skills and the ability to multitask effectively in a fast-paced environment, • A team-oriented, collaborative mindset with a friendly, proactive attitude, • Strong decision-making skills with the ability to complete complex tasks in a timely manner while working independently, • Comfortable working across global teams and diverse customer bases, • Demonstrate intellectual curiosity, • Excellent communication and active listening skills tailored to different audiences About Four HandsHeadquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit for more information.

Job Description Position Summary At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. As a Customer Success Specialist, you are the voice of our brand and the frontline guide for customers seeking support, solutions, and workspace expertise. In this fast-paced role, you’ll assist customers across phone, chat, and email while acting as a product expert, residential sales consultant, and technical troubleshooter. From helping customers design their ideal workspace to resolving post-delivery issues or warranty concerns, your goal is to deliver accurate solutions with professionalism and empathy while meeting daily productivity expectations. Required Qualifications • 2+ years of experience in customer support or consultative sales, ideally in a high-volume environment, • Ability to learn technical product features quickly and navigate multiple software tools, • Exceptional verbal and written communication skills across phone, email, and chat, • Ability to stay composed, accurate, and efficient while managing multiple interactions simultaneously, • Associate’s or Bachelor’s degree in Business, Communications, or a related field, • Consultative sales experience with residential clients or high-value consumer products, • Experience in office furniture, interior design, or DTC e-commerce, • Familiarity with CRM or ticketing systems (HubSpot, Zendesk, Salesforce, etc.), • Manage high-volume inbound inquiries via phone, chat, email, and support cases with speed, empathy, and professionalism., • Develop expert-level knowledge across an expanding suite of UPLIFT products to provide accurate technical advice and ergonomic recommendations., • Consult with residential customers to identify their specific workspace needs, guide configuration selection, and assist with placing orders., • Guide customers through technical troubleshooting to resolve hardware issues and process warranty claims efficiently., • Resolve post-delivery issues—including shipping damage or missing components—to ensure complete customer satisfaction., • Review and modify orders proactively to ensure accuracy and accommodate changing customer requirements., • Leverage deep knowledge of return, warranty, and shipping policies to assist customers efficiently with transparent and accurate information., • Identify, document, and escalate complex customer concerns or trends according to standard operating procedures., • Consistently achieve or exceed the Customer Service Team’s quality assurance (QA) and productivity goals., • Champion continuous improvement by actively identifying process bottlenecks and providing feedback to leadership to enhance the customer experience., • A merit-based environment that rewards growth and accomplishment regardless of seniority, • Generous paid time off, • 4% 401K company matching with instant vesting (after one year), • Excellent group health insurance available to employees and dependents, including domestic partners (4 medical plans, 2 dental plans, and a vision plan to choose from), • Flexible spending account (FSA) for health care and child care costs, • Company-paid & Supplementary Life Insurance; Long-term & Short-term disability, • Free UPLIFT Desk (after one year), • 50% discount on all UPLIFT products, • Free healthy (and not so healthy) snacks and drinks, • On-the-job training and skills development, • Compensation: $22–$25 per hour, with additional monthly commission based on performance, • Type: Full-time, • Employee Status: Regular, • Work Schedule: Monday - Saturday, 9am-6pm with occasional overtime, with one weekday off As an expanding, mid-sized Direct-to-Consumer (DTC) company, our mission is to provide outstanding customer service. We deliver optimally designed, high-quality office solutions, focusing on the well-being and satisfaction of both our customers and employees. UPLIFT Desk is transforming the office furniture shopping experience, beginning with our flagship product, the award-winning UPLIFT Standing Desk. Our comprehensive UPLIFT office furniture line offers everything needed for a complete office setup, all designed to optimize comfort, health, and productivity. Our in-house Product Development team specializes in creating high-quality ergonomic furniture, while our Content team ensures our ecommerce website offers extensive configuration options tailored to individual customer needs. Efficiency is key: our Order Processing and Warehouse teams work diligently to maintain inventory and ship orders the same day. Customers benefit from award-winning support provided by our Sales, Customer Service, and Warranty teams, backed by the industry-leading 15-year warranty. For larger scale projects, our Interior Design and Contract Sales teams specialize in commercial building layouts, serving a wide range of clients including many Fortune 500 companies. Award winning UPLIFT Desk is loved globally! • Rated Best Standing Desk by New York Times Wirecutter 7 years in a row, • Over a million happy customers around the world sit and stand at an UPLIFT Desk., • We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of trees each year, • Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses. We produce considerably more power than we consume and have won the Austin Chamber of Commerce Environmental award for the past two years., • We use sustainable materials in our products. Some examples are:, • Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour, • Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status. To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes. #UPDHP

Job Description As a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products. This multifaceted role will involve addressing customer inquiries, handling returns, coordinating product repairs, managing shipping logistics, and supporting B2B clients, among other responsibilities. • Provide prompt and courteous assistance to customers via phone, email, and chat to resolve inquiries and issues., • Maintain a deep understanding of Moonwalkers’ capabilities so that you can offer accurate information to customers., • Assist B2B customers with order processing, product information, and account management., • Manage and process returns, warranty claims, and repairs efficiently, ensuring customers are satisfied with the resolution., • Collaborate with the logistics team to coordinate shipping, tracking, and delivery status for orders and warranty returns., • Maintain clear and organized records of customer interactions and issues using our CRM system., • Identify trends in customer inquiries and provide feedback to improve product design, documentation, and customer experience., • Work closely with the Sales and Marketing teams to support marketing campaigns, promotions, and product launches. Requirements • High school diploma required; bachelor's degree in a related field preferred., • 2+ years of customer support experience., • Excellent communication skills, both written and verbal., • Strong problem-solving abilities and a customer-centric approach to service., • Familiarity with CRM software and ticketing systems., • Detail-oriented, organized, and able to manage multiple tasks efficiently., • Proficiency in Microsoft Office and Google Workspace tools., • Desire to learn about and support our mission to make the world a more walkable place., • Ability to work collaboratively within a team and independently when needed., • Competitive salary., • Health, dental, and vision insurance., • 401(k) retirement plan., • Flexible working hours., • Opportunities for professional growth and development., • A dynamic, inclusive, and innovative work environment.

Job Description Position Summary At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. The Accounting Clerk position will report directly to the Controller and offers the right candidate a unique opportunity to be directly involved in the growth and success of UPLIFT Desk, and provides significant career growth opportunities. What You'll Bring • 2+ years of NetSuite experience a must (please do not apply without NetSuite experience), • 2+ years of Accounting experience, • A complete and comprehensive understanding of GAAP accounting practices and procedures., • Excellent communication, time management skills, and attention to detail required, • Some college or college degree, • Familiarity and experience with sales tax a plus, • Experience with Google mail, Google Chat, Google Meets, Google docs / sheets a plus, • Ability to multi-task with a wide variety of customer needs, • High volume A/R and A/P, • Verifying claims and processing refunds, • Purchase order verification, • Assist with customer credit application setup, • Collect and maintain sales tax exemption certificates, • Deposits and post daily bank activity, • Billing and collections, • Process high volume invoices, • A merit-based environment that rewards growth and accomplishment regardless of seniority, • Generous paid time off, • 4% 401K company matching with instant vesting (after one year), • Excellent group health insurance available to employees and dependents, including domestic partners (4 medical plans, 2 dental plans, and a vision plan to choose from), • Flexible spending account (FSA) for health care and child care costs, • Company-paid & Supplementary Life Insurance; Long-term & Short-term disability, • Free UPLIFT Desk (after one year), • 50% discount on all UPLIFT products, • Free healthy (and not so healthy) snacks and drinks, • On-the-job training and skills development, • Compensation: $25 Hourly, • Type: Full-time, • Employee Status: Regular, • Work Schedule: Monday - Friday, 8am-5pm As an expanding, mid-sized Direct-to-Consumer (DTC) company, our mission is to provide outstanding customer service. We deliver optimally designed, high-quality office solutions, focusing on the well-being and satisfaction of both our customers and employees. UPLIFT Desk is transforming the office furniture shopping experience, beginning with our flagship product, the award-winning UPLIFT Standing Desk. Our comprehensive UPLIFT office furniture line offers everything needed for a complete office setup, all designed to optimize comfort, health, and productivity. Our in-house Product Development team specializes in creating high-quality ergonomic furniture, while our Content team ensures our ecommerce website offers extensive configuration options tailored to individual customer needs. Efficiency is key: our Order Processing and Warehouse teams work diligently to maintain inventory and ship orders the same day. Customers benefit from award-winning support provided by our Sales, Customer Service, and Warranty teams, backed by the industry-leading 15-year warranty. For larger scale projects, our Interior Design and Contract Sales teams specialize in commercial building layouts, serving a wide range of clients including many Fortune 500 companies. Award winning UPLIFT Desk is loved globally! • Rated Best Standing Desk by New York Times Wirecutter 7 years in a row, • Over a million happy customers around the world sit and stand at an UPLIFT Desk., • We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of trees each year, • Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses. We produce considerably more power than we consume and have won the Austin Chamber of Commerce Environmental award for the past two years., • We use sustainable materials in our products. Some examples are:, • Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour, • Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status. To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes. #UPDHP

Job DescriptionDescription: Job Type Full-time Description Job Purpose: The Personal Injury Coordinator will assist the Manager in overseeing the day-to-day functions of the personal injury treatment process. DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: · Serves as the primary point of contact for patients and clients throughout the personal injury claims process. · Collects and organizes all necessary documentation related to patients’ cases · Communicates with insurance carriers, medical providers, and other relevant parties to ensure timely and accurate processing of claims · Schedules appointments and follow-up meetings with patients and legal team. · Maintains accurate and up-to-date records of all patient interactions and case details · Assists with drafting legal documents and correspondence as needed. · Process and document scheduling requests from law firms, referring physicians, or self-referrals. · Upload individual records and corresponding Letters of Protection to each patient’s account and located under the respective firm’s account profile. · Assist in managing personal injury emails and incoming correspondence. Contact each respective firm within 24 hours to process their request. · Manage and update various reports for optimal tracking of pending authorizations. · Properly manage records, upload them into the appropriate account and patient’s chart. Requirements: Requirements SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC.: • Bachelor’s degree in a related field or equivalent work experience required, • 2 or more years of work experience in a legal support role, preferably personal injury law, • Bilingual required, • Strong organizational and time management skills, • Excellent written and verbal communication skills, • Ability to work independently and as part of a team, • Proficient in MS Word, Excel, PowerPoint and Outlook, • Must be able to multi-task in a fast-paced environment and meet deadlines, • Must possess good problem-solving skills Physical Conditions: · Must be able to work as scheduled – typically from 8:00 – 5:00 M-F · Must be able to sit and/or stand for prolonged periods of time · Must be able to bend, stoop and stretch · Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc. KNOWLEDGE AND SKILLS: · Must be highly self-motivated · Ability to communicate effectively and comfortably with e-mail, text and phone. Must include written and verbal skills · Effectively manages day by organizing and prioritizing · Protects patient information and maintains confidentiality Salary Description $20-$25/hr.

Job DescriptionDescription: Job Purpose: The Personal Injury Coordinator will assist the Director in overseeing the day-to-day functions of the personal injury treatment process. DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: · Serves as the primary point of contact for patients and clients throughout the personal injury claims process. · Collects and organizes all necessary documentation related to patients’ cases · Communicates with insurance carriers, medical providers, and other relevant parties to ensure timely and accurate processing of claims · Schedules appointments and follow-up meetings with patients and legal team. · Maintains accurate and up-to-date records of all patient interactions and case details · Assists with drafting legal documents and correspondence as needed. · Process and document scheduling requests from law firms, referring physicians, or self-referrals. · Upload individual records and corresponding Letters of Protection to each patient’s account and located under the respective firm’s account profile. · Assist in managing personal injury emails and incoming correspondence. Contact each respective firm within 24 hours to process their request. · Manage and update various reports for optimal tracking of pending authorizations. · Properly manage records, upload them into the appropriate account and patient’s chart. Requirements: SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC.: • Bachelor’s degree in a related field or equivalent work experience required, • 2 or more years of work experience in a legal support role, preferably personal injury law, • Bilingual required, • Strong organizational and time management skills, • Excellent written and verbal communication skills, • Ability to work independently and as part of a team, • Proficient in MS Word, Excel, PowerPoint and Outlook, • Must be able to multi-task in a fast-paced environment and meet deadlines, • Must possess good problem-solving skills Environmental Conditions: Medical Office environment Physical Conditions: · Must be able to work as scheduled – typically from 8:00 – 5:00 M-F · Must be able to sit and/or stand for prolonged periods of time · Must be able to bend, stoop and stretch · Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc. KNOWLEDGE AND SKILLS: · Must be highly self-motivated · Ability to communicate effectively and comfortably with e-mail, text and phone. Must include written and verbal skills · Effectively manages day by organizing and prioritizing · Protects patient information and maintains confidentiality