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Company Description Aegis Health Services is dedicated to driving better patient outcomes through population health management. The organization focuses on improving healthcare delivery by ensuring that patients receive coordinated and comprehensive care. With a strong emphasis on quality, Aegis Health Services strives to create impactful and sustainable solutions in the healthcare industry. Role Description The Managed Care Contract Specialist will play a key role in obtaining, enrolling, and optimizing payer contracts for Aegis Health Services. This role will directly support revenue cycle in analyzing reimbursement, preparing negotiation strategies, and executing payer contracts. Duties will include but are not limited to: • Processing Medicare, Medicaid, and commercial payer enrollments and credentialing for the group and individual providers., • Processing revalidations with Medicare, Medicaid, and commercial payers., • Researching, soliciting, and negotiating contracts with commercial payers., • Preparing payer negotiation materials, including rate comparisons, market benchmarks, and review of price transparency, • Monitor contract renewal timelines and proactively identify renegotiation or termination opportunities, • Managing payer relationships including communications, issue resolution, and data requests., • Collaborating with the revenue cycle team on underpayments and denials due to provider enrollment and credentialing related issues., • Maintaining accurate and up-to-date records in compliance with organizational standards and regulatory requirements., • Preparing reports on credentialing activities for management review. Qualifications • Bachelor’s degree in Business, Healthcare Administration, Finance, or related field, • 5+ years of experience in manage care and payer contracting, • Experience working with national and regional payers such as United Healthcare, Aetna, Cigna, Blue Cross Blue Shield, Humana, and United Healthcare preferred, • Experience in contract negotiations or payer strategy development preferred, • Ability to interpret and analyze fee schedules, contracts, and reimbursement terms, • Highly organized with strong attention to detail and ability to manage multiple projects simultaneously, • Knowledge of claims adjudication, denial management, and payer policies preferred, • Strong communication skills with the ability to interface with internal leadership and external stakeholders Salary compensation is based on experience $65,000-$75,000

About the Role We are seeking a detail-oriented and experienced Process Specialist to join our Life Insurance Claims Operations team, supporting a Corporate-Owned Life Insurance (COLI) client. This role sits at the intersection of operational excellence and insurance domain expertise, and is ideal for a professional who thrives in a high-volume, compliance-driven environment. The successful candidate will bring 3–5 years of hands-on experience in life insurance claims processing, with demonstrated ability to manage complex transactions, resolve exceptions, and maintain quality standards across end-to-end workflows. Prior exposure to COLI claims is a strong differentiator. Key Responsibilities • Perform detailed review and validation of life insurance claims documentation, policy forms, and supporting evidence to ensure completeness, accuracy, and regulatory compliance., • Process high-volume, detail-sensitive claims transactions across policy administration systems and workflow tools; research, validate, and resolve discrepancies efficiently., • Identify and resolve NIGO (Not In Good Order) items, suspense cases, and pending exceptions while minimizing cycle times and rework., • Apply working knowledge of state and federal insurance regulations, internal controls, and privacy standards throughout all claims processing activities., • Maintain accurate and audit-ready case notes, documentation, and activity logs to support compliance reviews and client inquiries., • Identify trends in errors or exceptions and escalate findings to leadership to drive continuous process improvement., • Support UAT, post-release validation, and pilot initiatives for system or process enhancements., • Assist with onboarding and knowledge transfer for new team members as needed., • Provide back-up coverage across related operational functions and client accounts during peak volume periods. Required Qualifications • 3–5 years of experience in life insurance claims processing operations, with strong command of the end-to-end claims lifecycle., • In-depth knowledge of life insurance products including policy lifecycle events: new business, policy changes, disbursements, claims, and regulatory requirements., • Proficiency in navigating policy administration systems and workflow platforms in a production environment., • Solid understanding of applicable state and federal insurance regulations, compliance checkpoints, and documentation standards., • Strong analytical and problem-solving ability; capable of identifying root causes, resolving exceptions, and escalating appropriately., • High attention to detail and accuracy with a track record of error-free processing in a regulated environment., • Effective communicator with the ability to collaborate across functions including Compliance, Financial Services, and Contact Center teams.

Job Summary We are expanding Clinical Intelligence and Workflow Automation capabilities to support clinicians, reduce administrative burden, and improve patient outcomes. We are seeking a Senior Machine Learning / LLM Engineer to design and implement advanced AI systems that enable intelligent decision support, workflow automation, and real-time clinical insights. This role focuses on building agentic AI systems, Retrieval‑Augmented Generation (RAG) pipelines, and scalable machine learning infrastructure that integrates with electronic health records, clinical workflows, and operational platforms. The position collaborates closely with clinicians, product leaders, and engineering teams to deliver safe, reliable, and high‑impact AI solutions in regulated environments. Essential Duties & Responsibilities Other duties and tasks may be assigned as required. • Design and implement AI agent systems using frameworks such as LangGraph, Semantic Kernel, or custom orchestration layers, • Build and maintain RAG pipelines grounded in clinical guidelines, evidence-based medicine, and real-time patient data, • Develop systems that synthesize fragmented clinical data (EHRs, labs, imaging, clinical notes) into prioritized, actionable insights, • Architect scalable inference services capable of low-latency performance in clinical environments, • Create evaluation frameworks to ensure AI outputs are accurate, unbiased, and aligned with source-of-truth data, • Implement and manage vector search infrastructure using platforms such as Pinecone, Milvus, Weaviate, or equivalent technologies, • Perform model fine-tuning, PEFT/LoRA training, and optimization for production workloads, • Build high-performance backend services using C# / .NET to integrate AI systems with existing clinical and operational platforms, • Ensure AI systems comply with data privacy, security, and regulatory requirements, • Research emerging AI and ML technologies and apply them to improve clinician productivity and patient care, • Mentor and support engineers on ML, LLM, and AI engineering best practices, • Participate in code reviews and contribute to consistent engineering standards, • Collaborate with cross-functional teams to translate clinical workflows into automated, intelligent systems, • Maintain regular and reliable attendance Qualifications & Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience • Bachelor’s degree preferred, • 5+ years of professional experience in machine learning and LLM engineering, including production-grade systems Technical Skills • Deep experience with LLM orchestration, tool calling, and long-context document processing, • Strong proficiency with vector databases (e.g., Pinecone, Milvus, Weaviate), • Experience with MLOps and deployment pipelines, including Docker, Kubernetes, and CI/CD, • Proficiency with C# / .NET for backend and service-oriented development, • Experience designing scalable, low-latency inference systems, • Strong understanding of data modeling and workflow mapping, • Familiarity with healthcare interoperability standards such as FHIR and HL7, • Experience with automated testing, unit tests, and AI evaluation frameworks, • Proficiency with version control systems such as Git, TFS, or Azure DevOps, • Experience using JIRA or similar task-tracking tools, • Experience with AI development tools (e.g., Cursor, Copilot) Preferred Domain Knowledge • Understanding of healthcare data privacy and regulated data environments, • Experience with electronic health records or healthcare claims systems Soft Skills • Strong analytical and problem-solving abilities, • Effective written and verbal communication, • Ability to translate complex technical concepts into practical solutions Successful Competency Factors • Advanced problem-solving and analytical thinking, • Clear and effective communication, • High standards of confidentiality and professionalism, • Strong interpersonal skills across technical and non-technical stakeholders, • Ability to multitask efficiently in a professional and calm manner Supervisory Responsibilities • Serves as a functional lead on critical initiatives and projects, • Leads consulting or contract resources by assigning tasks and tracking work to ensure timely delivery

Full-time Description While this role is remote, we are seeking a local candidate who's able to periodically commute to client sites in the greater Atlanta area Why work at nimble? This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions, and is responsible for coaching and developing team members in delivering quality client service. What you’ll be doing! • Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries, • Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction, • Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality, • Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences, • Ensures that all appropriate resources are available and utilized effectively to maximize account performance, • Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability, • Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements Who You Are: • Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred, • Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment, • Experience using Practice Management and EMR systems as it relates to production and client reporting., • Strong analytical and critical thinking skills, • Strong communication skills, verbal and written, • Ability to work with a high degree of independence; must be proactive, • Proven client relationship skills; must be able to work effectively with physicians and senior management Key Competencies Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results. Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit. Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis. Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.

Job DescriptionPurpose: Under the direction of the Area/Region Manager, the Store Manager is responsible for the day-to-day operations and financial performance of their assigned store through merchandise, inventory, expense control, human resources management, and managing operating costs. This position will have direct supervision over the Assistant Store Manager and the Customer Service Representative roles. Position Responsibilities: Primary: Oversees the full employee life cycle from recruitment to separation, including: • Human Resources, • Recruitment and selection., • Orientation and training., • Employee development., • Counseling and corrective action., • Hourly scheduling and payroll management., • Separation. Customer Service and Satisfaction: Ensures that all policies, procedures and employee functions are consistently being followed, contributing to the highest level of customer satisfaction and growth of store. Responsible for ensuring the store remains staffed at all times. * Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times. * Building and Equipment Maintenance: Conduct frequent audits of preventive maintenance tasks and report equipment and building maintenance issues, escalating significant issues to Area/District/Regional Manager; troubleshoot equipment and perform minor repairs. * Retail: Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels. Train employees in processing sales and upselling to customers. * Wash/Dry/Fold: Provides a consistent quality product to the customer while keeping associated costs low. Addresses customer concerns, issues and claims in a timely and satisfactory manner. * Cash/Office Functions and Accountability: Accurately and honestly reports all monies and store information; immediately notifies and reports any discrepancies to Area/District/Regional Manager. * Marketing and Promotions: Participation in and execution of promotional programs. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. • Financials: Submit accurate and timely sales and other information on a weekly basis; executes initiatives to improve the store financial performance; suggest ways to improve sales or reduce costs All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Minimum of two years either multi-unit or big box retail management experience is preferred., • Knowledge of commercial laundry products and payment systems is a plus.Skills and Abilities:, • Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds., • Strong organizational skills; able to manage multiple tasks at one time., • Ability to build good customer relationships quickly., • Intermediate level of computer skills, including exposure to Microsoft Office products., • Able to work a flexible work schedule, including nights and weekends. Able to answer calls off-shift to attend to store emergencies.Education:, • Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.Additional Information:, • Position Title: Store Manager, • Department: Laundry Stores, • Reports To (Title): Area/Region Manager, • Review Date: February 2019, • FLSA Status: Non-Exempt, • Location: Varies

Job DescriptionPurpose: Under the direction of the Store Manager, the Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of their assigned store. Position Responsibilities:Primary: • Human Resources: Participates in certain aspects of the employee life cycle, including:, • Recruitment and selection., • Orientation and training., • Employee development., • Hourly scheduling and payroll management. Customer Service and Satisfaction: Ensures that all policies, procedures, and employee functions are consistently followed, contributing to the highest level of customer satisfaction and growth of the store. * Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. * Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times. * Building and Equipment Maintenance: Audit the completion of preventive maintenance tasks and ensure equipment and building maintenance issues are documented appropriately, escalating significant issues to the Store Manager. * Retail: Maintains a good visual presentation of retail products at all times; assist in maintaining sufficient assortment and inventory levels. Train employees in processing sales and upselling to customers. * Wash/Dry/Fold: Provides a consistent quality product to the customer; audits logs for accuracy. Addresses customer concerns and issues in a timely and satisfactory manner; immediately inform Store Manager of any claims. * Marketing and Promotions: Participation in and execution of promotional programs; ensures promotional procedures are being followed and documentation is accurate. * Policies and Procedures: Ensure that all company policies and procedures are followed at all times. * All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Minimum of two years retail experience is preferred., • Knowledge of commercial laundry products and payment systems is a plus.Skills and Abilities:, • Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds., • English proficiency required, • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills, including some exposure to Microsoft Office products., • Able to work a flexible work schedule, including nights and weekends.Education:, • High School Diploma/GED.Physical Requirements:, • Position involves sitting long periods, standing, manual dexterity, stooping, bending., • Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About the Brand Since 1830, Christofle creates with elegance and know-how an exceptional table art, refined jewelry, and home accessories. Maison Christofle uses entirely handmade manufacturing. The precious trades of spinning, embossing, carving, engraving, perpetuated by its craftsmen immortalize the qualities of elegance and excellence. It is this irreplaceable expertise perpetuated by highly qualified craftsmen transmitted from teacher to student that constitutes the living heritage of Christofle. Overview The B2B Customer Service Manager is responsible for leading all wholesale customer service operations across North America, ensuring a seamless, high-touch experience for key accounts. This role acts as the primary operational partner to Wholesale, owning the end-to-end order experience from confirmation through delivery, while working closely with Supply Chain, Planning, and Finance. The position is client-facing and commercially driven, directly impacting order fulfillment, account satisfaction, and revenue realization. Key Responsibilities B2B Customer Experience Ownership • Own the end-to-end wholesale client experience post-sale • Oversee the accurate entry of purchase orders according to customer requirements, • Manage orders received through EDI • Communicate order confirmations, delivery ETAs, and delays to clients, • Resolve Customer issues in a timely manner, • Ensure the efficient movement of inventory between distribution centers in France and the U.S., • Manage Special Orders from original placement to final delivery Wholesale Purchase Order Administration • Oversee the full B2B order lifecycle, • Monitor order log and proactively communicate risks to Sales and Planning • Oversee and execute EDI transactions for both inbound and outbound shipping confirmation, • Upload and maintain UPC codes with 3PL, • Coordinate with Supply Chain, Planning, and Finance to ensure timely execution, clear communication, and proper invoicing of all drop-ship transactions., • Create pick tickets for shipments, • Prepare pro-forma and invoices Cross-Functional Partnership • Partner with Supply Chain, Planning, Finance, and Wholesale teams, • Ensure alignment on shipments, stock availability, and payments Returns, Claims & Compliance • Oversee the processing of returns, damages, and claims, • Align with Finance on credits and disputes, • Identify root causes and implement improvements Process & SOP Ownership • Build and standardize SOPs, • Drive operational discipline and consistency across accounts Qualifications & Skills • Bachelor’s degree in business, or related fields, • 5–8+ years in wholesale operations or B2B customer service, • Experience with major wholesale accounts, • Strong ERP and order lifecycle knowledge, • Strong leadership and communication skills, • Strong experience managing EDI-based order processing

___Job ID297547 LocationAtlanta, Georgia Full/Part TimeFull-Time Regular/TemporaryRegular ______ Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our ___. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority., 2. We strive for excellence., 3. We thrive on diversity., 4. We celebrate collaboration., 5. We champion innovation., 6. We safeguard freedom of inquiry and expression., 7. We nurture the wellbeing of our community., 8. We act ethically., 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. The Fleet Admin Operations Coordinator is the first point of contact for the fuel card program, vehicle accidents and Department of Administrative Services (DOAS) vehicle programs and compliances measures for state-owned vehicles and equipment. This position encompasses organization of office services within area including coordinating calendars, meetings and events, procurement, and report preparation. This position will interact on a consistent basis with unit management and staff, vendors, office visitors, and state officials. This position will advise and counsel: staff, vendors. This position will supervise: N/A. Job Duty 1 - Administer and monitor the campus fleet's accident and glass repair protocols and procedures. This contains Net-Claims reporting paperwork, photos, damage appraisals/estimates, and post-repair inspections. Job Duty 2 - Administer and monitor the GT Fuel Card Program's for compliance. Authorizing and canceling campus users, fuel card ordering, processing, retaining applications, monthly fuel statements, internal auditing, and daily financial activity monitoring are all part of the state's fuel card program. Preparing and disseminate monthly fuel reports and statements for the departments and maintaining the two training modules (Class C operator and fuel card PIN) are also included this role. Job Duty 3 - Ensure campus compliance by administering and overseeing Department of Administrative Services (DOAS) fleet policies and University System of Georgia/Board of Regents motor vehicle use programs. The Institute's GPS program, "Report My Driving," VITAL (ARI), Roadside Assistance, and DOAS fuel card acknowledgements are among these programs. Job Duty 4 - Serve as administrator to for the Fleet Management Information System. Maintain vehicle e-filing system, ensuring all vehicles and operators documentation is properly filed. Job Duty 5 - Process invoices, reconcile fleet expenses, prepare purchase orders and other pertinent documentation to ensure appropriate invoices for accident repairs. Job Duty 6 - Plan meetings and other events, schedule reservations, and make travel arrangements; prepare reports, conduct audits for compliance with DOAS policy. Job Duty 7 - Perform other related duties as assigned Educational Requirements Technical Diploma, Associate's degree or equivalent combination of education and experience. Other Required Qualifications Certifications or licenses required for this job: Must have a valid State driver's license with a motor vehicle record acceptable by Georgia Tech's standards. Required Experience Two to three years of job-related experience. Preferred Experience Previous customer service experience in the automotive industry at a repair facility, auto dealership or auto parts store preferred. ABILITIES Demonstrates ability to establish effective working relationships with co-workers and management. KNOWLEDGE Knowledge of basic automotive/equipment preventive maintenance principles. Knowledge of auto claims process. SKILLS Proficient knowledge of Microsoft Office, especially Excel. Proficient in computer operations and a wide range of software applications. Demonstrates proficient office administration, including budget oversight, fleet management best practices, document preparation, software and records management, problem-solving, and organizational efficiency. Strong attention to detail with advanced analytical and troubleshooting skills The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ___. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ___. The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Job Grade: C7 Pay Range: $21.83 - $29.69 Salary will commensurate with experience and education Location: Atlanta, GA Shift - Monday - Friday 8:55am - 5:25pm Successful candidate must be able to pass a background check. Please visit ___

Job DescriptionWe are seeking a Claims Customer Service Representative (Bilingual) for one of our clients over in Brookhaven, Ga. The Claims Customer Service Representative is responsible for handling high-volume inbound calls from policyholders and healthcare providers. This role focuses on resolving claim-related inquiries, providing accurate insurance information, and delivering excellent customer service with an emphasis on first-call resolution. Key Responsibilities • Handle a high volume of inbound customer service calls in a professional and efficient manner, • Respond to inquiries related to insurance policies, benefits, coverage, and claims, • Aim for first-call resolution while maintaining a positive customer experience, • Assist healthcare providers with claim processing and submission guidance, • Explain claim adjudication outcomes, reimbursement procedures, and policy details, • Ensure compliance with Medicare, CMS, and industry regulations, • Accurately document all customer interactions and claim-related activity, • Escalate complex or unresolved issues to the appropriate department, • Collaborate with internal teams to support efficient claims and service operationsRequired Qualifications, • Strong knowledge of Medicare Supplement and other applicable insurance products, • Bilingual proficiency in English and Spanish required, with the ability to clearly communicate insurance and claims information to diverse audiences., • Understanding of healthcare claim adjudication processes, • Experience in a high-volume inbound call environment, • Excellent verbal and written communication skills, • Strong problem-solving skills and attention to detail, • Ability to work independently and collaboratively within a team, • Proficiency with customer service systems, databases, and related toolsEducation, • High school diploma or equivalentSkills & Competencies, • Customer service excellence, • Empathy and patience with customers and providers, • Clear and effective communication, • Time management and multitasking in a fast-paced environment, • Attention to accuracy and documentation Pay Details: $45,000.00 to $50,000.00 per year Search managed by: Coleman Harris Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Role We are seeking a detail-oriented and experienced Process Specialist to join our Life Insurance Claims Operations team, supporting a Corporate-Owned Life Insurance (COLI) client. This role sits at the intersection of operational excellence and insurance domain expertise, and is ideal for a professional who thrives in a high-volume, compliance-driven environment. The successful candidate will bring 3–5 years of hands-on experience in life insurance claims processing, with demonstrated ability to manage complex transactions, resolve exceptions, and maintain quality standards across end-to-end workflows. Prior exposure to COLI claims is a strong differentiator. Key Responsibilities • Perform detailed review and validation of life insurance claims documentation, policy forms, and supporting evidence to ensure completeness, accuracy, and regulatory compliance., • Process high-volume, detail-sensitive claims transactions across policy administration systems and workflow tools; research, validate, and resolve discrepancies efficiently., • Identify and resolve NIGO (Not In Good Order) items, suspense cases, and pending exceptions while minimizing cycle times and rework., • Apply working knowledge of state and federal insurance regulations, internal controls, and privacy standards throughout all claims processing activities., • Maintain accurate and audit-ready case notes, documentation, and activity logs to support compliance reviews and client inquiries., • Identify trends in errors or exceptions and escalate findings to leadership to drive continuous process improvement., • Support UAT, post-release validation, and pilot initiatives for system or process enhancements., • Assist with onboarding and knowledge transfer for new team members as needed., • Provide back-up coverage across related operational functions and client accounts during peak volume periods. Required Qualifications • 3–5 years of experience in life insurance claims processing operations, with strong command of the end-to-end claims lifecycle., • In-depth knowledge of life insurance products including policy lifecycle events: new business, policy changes, disbursements, claims, and regulatory requirements., • Proficiency in navigating policy administration systems and workflow platforms in a production environment., • Solid understanding of applicable state and federal insurance regulations, compliance checkpoints, and documentation standards., • Strong analytical and problem-solving ability; capable of identifying root causes, resolving exceptions, and escalating appropriately., • High attention to detail and accuracy with a track record of error-free processing in a regulated environment., • Effective communicator with the ability to collaborate across functions including Compliance, Financial Services, and Contact Center teams.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Insurance Associate within PNC's Midland organization, you will be based within the PNC Midland footprint. As an Insurance Associate in PNC Midland's Insurance department, you will be responsible for determining compliance of commercial insurance policies on real estate loans. Typical duties include interacting with borrowers and insurance agents to obtain evidence of insurance, paying insurance premiums, insurance compliance, and working to resolve any noncompliant insurance items. Additional analytical responsibilities may be assigned, with regards to claims and lender placed insurance coverage. An ideal candidate will have 4 year college degree or 2+ years relative experience. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Determines compliance of insurance policies on real estate loans against requirements in related loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations * Works with borrowers and clients to obtain evidence of compliant insurance, protecting PNC, investors, and clients. * May correspond with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies. * Escalates non-compliant coverages to management or more senior analysts for resolution, while following established escalation procedures. * May support additional analytical responsibilities related to insurance coverage, such as processing insurance premium disbursements and preparing as necessary for lender placement of insurance deficiencies. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Competencies Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Insurance Legal and Regulatory Environment, Loan Review, Managing Multiple Priorities, Negotiating, Problem Solving, Process Management, Real Estate Property Data Analysis, Regulatory Environment - Financial Services, Risk Assessment Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice () to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Position Summary The Field Reimbursement Manager (FRM) serves as the subject-matter expert on reimbursement, access, and coverage issues for our products, primarily focusing on Nephrology and Rare Disease. This role operates as a crucial liaison between healthcare providers (HCPs), internal teams, and external stakeholders to facilitate appropriate patient access to our products. Key Responsibilities: * Educate HCPs and their staff on matters related to access, coverage, reimbursement processes, claims submissions, and coding requirements * Analyze payer criteria and provide product access expertise to healthcare offices * Coordinate with Hubs on individual patient cases, including patient support services and enrollment * Collaborate with Field Sales, Specialty Pharmacy Accounts, and other matrix partners * Manage daily field-based activities, spending 60-70% of time interacting with key stakeholders across various care sites * Execute collaborative territory plans through partnerships with internal and external stakeholders * Review and educate offices on payer policies, including prior authorization requirements * Provide feedback to internal teams on local payer trends and access issues * Assist in resolving patient-specific coverage challenges when requested by healthcare providers Skills and Abilities: * Excellent verbal and written communication skills * Strong interpersonal and consultative abilities * Self-directed with outstanding organizational skills * Ability to build and maintain strong relationships with internal and external customers * Proficient in delivering training and presentations Qualifications Required: * Bachelor's degree * 5+ years of pharmaceutical industry experience, with focus on payer policy and reimbursement * 3+ years of experience in benefit verifications, prior-authorization requirements, or equivalent experience in patient access, billing, and coding in rare disease Preferred: * Strong knowledge of Centers for Medicare & Medicaid Services (CMS) policies and processes, especially Medicare Part D * Experience in "Buy and Bill" reimbursement environment * Nephrology experience strongly preferred * Comprehensive understanding of US healthcare system payer billing practices * Proficiency in MS Office suite Travel Requirements: * Ability to travel up to 60-70% domestically * Valid driver's license required Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $134,615.00 - Maximum $201,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline : This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; . Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request () . Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

We are seeking a Claims Customer Service Representative (Bilingual) for one of our clients over in Brookhaven, Ga. The Claims Customer Service Representative is responsible for handling high-volume inbound calls from policyholders and healthcare providers. This role focuses on resolving claim-related inquiries, providing accurate insurance information, and delivering excellent customer service with an emphasis on first-call resolution. Key Responsibilities • Handle a high volume of inbound customer service calls in a professional and efficient manner, • Respond to inquiries related to insurance policies, benefits, coverage, and claims, • Aim for first-call resolution while maintaining a positive customer experience, • Assist healthcare providers with claim processing and submission guidance, • Explain claim adjudication outcomes, reimbursement procedures, and policy details, • Ensure compliance with Medicare, CMS, and industry regulations, • Accurately document all customer interactions and claim-related activity, • Escalate complex or unresolved issues to the appropriate department, • Strong knowledge of Medicare Supplement and other applicable insurance products, • Bilingual proficiency in English and Spanish required, with the ability to clearly communicate insurance and claims information to diverse audiences., • Understanding of healthcare claim adjudication processes, • Experience in a high-volume inbound call environment, • Excellent verbal and written communication skills, • Strong problem-solving skills and attention to detail, • Ability to work independently and collaboratively within a team, • Customer service excellence, • Empathy and patience with customers and providers, • Clear and effective communication, • Time management and multitasking in a fast-paced environment, • Attention to accuracy and documentation Pay Details: $45,000.00 to $50,000.00 per year Search managed by: Coleman Harris Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Position Summary The Field Reimbursement Manager (FRM) serves as the subject-matter expert on reimbursement, access, and coverage issues for our products, primarily focusing on Nephrology and Rare Disease. This role operates as a crucial liaison between healthcare providers (HCPs), internal teams, and external stakeholders to facilitate appropriate patient access to our products. Key Responsibilities: * Educate HCPs and their staff on matters related to access, coverage, reimbursement processes, claims submissions, and coding requirements * Analyze payer criteria and provide product access expertise to healthcare offices * Coordinate with Hubs on individual patient cases, including patient support services and enrollment * Collaborate with Field Sales, Specialty Pharmacy Accounts, and other matrix partners * Manage daily field-based activities, spending 60-70% of time interacting with key stakeholders across various care sites * Execute collaborative territory plans through partnerships with internal and external stakeholders * Review and educate offices on payer policies, including prior authorization requirements * Provide feedback to internal teams on local payer trends and access issues * Assist in resolving patient-specific coverage challenges when requested by healthcare providers Skills and Abilities: * Excellent verbal and written communication skills * Strong interpersonal and consultative abilities * Self-directed with outstanding organizational skills * Ability to build and maintain strong relationships with internal and external customers * Proficient in delivering training and presentations Qualifications Required: * Bachelor's degree * 5+ years of pharmaceutical industry experience, with focus on payer policy and reimbursement * 3+ years of experience in benefit verifications, prior-authorization requirements, or equivalent experience in patient access, billing, and coding in rare disease Preferred: * Strong knowledge of Centers for Medicare & Medicaid Services (CMS) policies and processes, especially Medicare Part D * Experience in "Buy and Bill" reimbursement environment * Nephrology experience strongly preferred * Comprehensive understanding of US healthcare system payer billing practices * Proficiency in MS Office suite * Bilingual skills, particularly Spanish Travel Requirements: * Ability to travel up to 60-70% domestically * Valid driver's license required Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $134,615.00 - Maximum $201,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline : This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; . Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request () . Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Senior Software Engineer (Channels) Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That's why we've been recognized as one of Inc's Best Workplaces and Fastest Growing Companies, and were recognized on Forbes' list of America's Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront's Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let's shape the future of customer engagement together! How you will make an impact: As a Senior Software Engineer at Iterable, you'll be responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive for non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here. You will be working with the Analytics Application team that provides accurate and actionable insights to our customers so that they can establish a clear understanding of the effectiveness of their marketing efforts. Ultimately, we help enable our customers to provide the most relevant and joyful experiences to their own users. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. You'll get to: • Own the backend of the product with a huge amount of autonomy, • Architect and develop solutions to scale a complex platform that reaches millions of users, • Collaborate with frontend, backend, product, and design to conceptualize and build new product features, • Provide direction for your team and guide standards across the Engineering organization, • Improve Engineering processes, tooling, and efficiency, • Relevant industry experience building production-ready, scalable web applications, • Proficiency in at least one modern programming language (ideally Scala and/or Java), • Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems., • Ability to facilitate discussions within your team and cross-functionally, • A desire to be part of a values-driven Engineering team, • Programming Language: Scala, • Databases: Elasticsearch, Postgres, Redis, • Infrastructure: Pulsar, Kafka, AWS, • Experience with large-scale performance testing, • Experience with data processing and advanced methodologies, • Experience with functional programming and the JVM Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. ("Iterable") and our official professional recruiting agencies and platforms do not: • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc., • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description This job is responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and moderate to complex losses, in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills, and property damage; and (4) conducting witness interviews and social media searches. The individual conducts surveillance on property and/or creates scene reconstructions on some investigations and reviews whether fraud can be substantiated and supports a lawsuit. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team. The team is seeking an experienced SIU Investigator to support a territory focused primarily in the Metro Atlanta, GA area. Prior SIU experience within a insurance carrier is preferred. This role will primarily manage Auto SIU investigations, with additional exposure to Homeowners and Specialty lines. The ideal candidate brings strong investigative skills, sound judgment, and the ability to work independently while contributing to a highperforming SIU team. • Enters SIU claim data information into multiple SIU systems, • Reviews investigations with fraud outcomes to validate whether denial is appropriate, • Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to MCO for further handling and settlement, • Conducts complex online data application searches, research, and evaluation, • Conducts complex site inspections, including body shops, medical clinics, loss locations etc., • Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed, • Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads, • Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process, • Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages, • Researches and responds to complex customer communications, concerns, conflicts or issues, • This job does not have supervisory duties #LI-KR1 Skills Analytical Thinking, Auto Insurance Claims, Claims Processing, Claims Review, Crash Investigations, Critical Thinking, Decision Making, Documentations, Evidence Gathering, Fraud Investigations, Information Collection, Insurance Claims, Insurance Claims Investigations, Insurance Fraud Investigations, Insurance Investigation, Investigative Skills, Researching, Special Investigations, Witness Interviewing Compensation Base compensation offered for this role is: SIU Field Adjuster Cons II: $62,100 - $105,300 SIU Field Adjuster Sr Cons I: $68,500 - $117,700 And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "___" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "___" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "___". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "___". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job Description Job Summary: The Customer Service Representative (“CSR”) role is responsible for providing support and assistance to Bankers Fidelity’s policyholders and providers by handling high-volume inbound calls, addressing inquiries, resolving issues efficiently and providing detailed information about benefits, claims, and policy provisions. Emphasis will be placed on achieving a one call resolution to ensure the highest level of customer satisfaction. In this role, the CSR will be an ambassador of Bankers Fidelity’s mission to deliver exceptional insurance solutions with accuracy, integrity, empathy, and professionalism. The CSR will uphold Bankers Fidelity’s core values of customer-centricity, accountability, and continuous improvement by providing reliable and compassionate service to Bankers Fidelity’s policyholders and other internal/external stakeholders. The CSR will demonstrate the ability to communicate effectively and resolve issues promptly to reinforce the trust and confidence policyholders place in Bankers Fidelity, ensuring their experience aligns with the ongoing promise of quality service and support. Key Responsibilities: • Customer Service: o Handle high volume inbound customer inquiries via phone, ensuring prompt and professional service. o Provide accurate and comprehensive information about insurance policies, benefits, and coverage. o Resolve customer complaints and issues within a single call whenever possible, aiming for one call resolution. • Claim Adjudication: o Demonstrate a thorough understanding of healthcare and other applicable insurance claim adjudication processes to accurately address and resolve policyholder inquiries and issues. o Assist providers with claim(s) processing, including guidance for claim submission, clarifying reimbursement procedures, and ensuring compliance with Medicare and industry guidelines. o Educate customers about the claim adjudication process and policy details. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Daily Operations: o Maintain accurate and up-to-date records of customer interactions and transactions. o Collaborate with other departments, including Medicare Supplement Claims Examiners, Ancillary Examiners, and other stakeholders to ensure seamless service delivery. o Identify and escalate complex issues to the appropriate department for further resolution. o Demonstrate Bankers Fidelity’s commitment to integrity, empathy, and professionalism in every customer interaction. • Training and Development: o Stay informed about industry trends, CMS guidelines, and company policies related to Medicare Supplement and all other applicable insurance. Qualifications: • Experience: o Strong knowledge of Medicare Supplement and other applicable insurance policies o Healthcare claim adjudication processes o Experience handling high-volume inbound calls with a focus on one call resolution. • Knowledge: o Excellent communication and interpersonal skills. o Proficiency in using customer service software, databases, and tools. o Strong problem-solving skills and attention to detail. o Ability to work independently and as part of a team. • Education: o High school diploma or equivalent Skills: • Customer Service Excellence: Ability to provide exceptional customer service by understanding policyholder needs, addressing concerns promptly, and ensuring a positive customer experience. • Communication: Strong verbal and written communication skills to convey information clearly and effectively to policyholders and providers. • Empathy and Patience: Demonstrated ability to empathize with policyholders and providers, showing patience and understanding in all interactions. • Problem-Solving: Aptitude for identifying issues, evaluating options, and implementing effective solutions in a timely manner. • Attention to Detail: Keen attention to detail to ensure accuracy in handling customer information, claim(s) processing and maintaining records. • Industry Knowledge: Up-to-date knowledge of Medicare Supplement insurance, Centers for Medicare, and Medicaid Services (CMS) guidelines and claim adjudication processes. • Technical Proficiency: Familiar with customer service software, databases, and other relevant tools to manage customer interactions and records. • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time efficiently in a high-volume environment. Disclaimer: This job description is not all-inclusive, and additional duties may be assigned. Bankers Fidelity provides reasonable accommodations for individuals with disabilities as required by law. As an Equal Opportunity Employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is at-will and may be terminated at any time, with or without cause or notice. • Adaptability: Flexibility to adapt to changing industry trends, company policies and policyholder needs. • Team Collaboration: Capability to work collaboratively with colleagues and other departments to achieve common goals and ensure seamless service delivery. Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds

Job Description About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Business Affairs Manager do at WPP Production? The Business Affairs Manager works as the "right-hand" to the broadcast/interactive/print producers. They are responsible for handling the business details of producing television and radio commercials, and interactive ads. The Business Affairs Manager is also responsible for assisting producers in the bidding process for television commercials and prepare all bid packages. They will formulate and issue TV, radio & interactive production estimates, work with client cost consultants, maintain production files, and issue all production contracts and production insurance. They will also provide production support to producers for broadcast, print, digital. As well as talent usage rights expertise and coordination for music, talent, stock footage, etc. The Business Affairs Manager will issue purchase orders to suppliers, approve vendor invoices, and work with all suppliers in the broadcast production process. Reporting lines and key stakeholders: This role reports to the Head of Business Affairs. You will work closely with client, finance and production teams. Responsibilities: • Review creative materials and advise Agency teams on talent, flag potential copyright issues and advise on next steps, • Work with Agency legal counsel on issues including updating releases, contract templates, risk assessment and indemnifications, • Review AICP, AICE, animation and music bids with Producer, • Work with cost consultants for adherence to appropriate Client budgeting and contractual guidelines, • Create and issue appropriate award documents, insurance, licensing and talent agreements and vendor purchase orders, • Flag possible legal, clearance, talent, and/or logistical issues; suggest solutions, • Handle full-up TV/content production, test, re-edit and radio jobs, • Review bids with Producers, • Oversee vendor set up/payment process in partnership with finance, • Work with Client's Production Consultants, • Advise Agency teams and Clients on union rules, regulations and best practices, • ‪‪Issue talent contracts, session reports, • ‪‪Evaluate and manage union claims, • ‪‪Create and negotiate music vendor agreements, • ‪‪Issue talent agreements and foreign talent contracts, • Estimate talent sessions, • Prepare production estimates, • Issue purchase orders, contracts, insurance declarations, and releases, • Handles celebrity and music license negotiations or works with third-parties when required, • 5-8+ years Business Affairs - Agency or Production Company experience., • Working knowledge of SAG-AFTRA and AFM contracts, • Experience with US and foreign productions, • Ability to communicate clearly and effectively with all levels of Agency and Client personnel #LI-KN1 #LI-HYBRID Why work here: At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Please contact if you need the job advert or form in another format.

Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: The Specialized Service Specialist II is responsible for executing daily functions within the Specialized Service department, including processes related to Total Loss and Insurance/Rebate cancellations. This role requires close collaboration with internal departments to ensure the accurate and timely delivery of services. The Specialist will provide exceptional support to both internal and external customers and clients, maintaining compliance with company policies and regulatory standards. Essential Duties and Responsibilities: • Handle all inbound phone calls with a focus on customer service excellence; review, document, and follow up with outbound calls as needed., • Monitor in-house check payments received from dealerships or insurance providers; update customer accounts with accurate payment details, insurance, and/or title information., • Independently manage and process Total Loss and Rebate claims with greater complexity to ensure timely resolution and compliance with applicable laws., • Collaborate with dealership partners while executing comprehensive investigations into refund procedures and eligibility criteria., • Review, update, and follow up on financial documents, contracts, and payoff statements to ensure accuracy and proper claim settlements for Lease and Retail accounts., • Calculate, reconcile, and prepare warranty refunds for management approval, including escalated or disputed cases., • Maintain detailed records and documentation of all reinstatement and refund activities to support audit readiness and operational transparency. Required Experience: • Minimum of (3) years of experience in Auto Collection and/or Customer Service experience, Repossession, Title and Auto Insurance., • Overtime required – required on an as needed basis., • Travel 0-10% - No travel required., • Strong ability to review and interpret complex claim documentation, financial statement, and payoff/rebate calculation with minimal supervision., • Demonstrated experience in processing total loss and rebate claims, including escalated or disputed claims with lease and retail accounts., • Have strong mathematical skills, including the ability to calculate rebates, process payments, and reconcile totals across various units of measurements using whole numbers, fractions, and decimals., • Ability to follow detailed instructions and standard operating procedures to ensure accurate claims and rebate processing., • Advance proficiency in MS Excel software, MS Word software, and MS Access software (or similar database and reporting tools). Clear and legible handwriting for accurate documentation., • In-depth knowledge of state and federal regulations related to insurance claims, rebates, consumer finance, and collection practices. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule: This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Job Description Job Summary: The Medicare Supplement Claims Examiner is a multifaceted role that combines the accurate and efficient processing of Medicare Supplement claims while upholding payment integrity and preventing fraud, waste, and abuse. The Medicare Supplement Claims Examiner will review claims for signs of fraudulent activity or improper billing practices, taking appropriate action to investigate and resolve these issues in collaboration with our internal stakeholders. In addition to claims processing and fraud prevention, the Medicare Supplement Claims Examiner will play a crucial role in identifying opportunities for cost savings and efficiency improvements within the claims processing system. Emphasis will be placed on ensuring all claims are processed in strict adherence to CMS guidelines, while providing expert guidance and support to the Customer Service Representative team. Dedication to accuracy, attention to detail and commitment to ethical standards in healthcare billing is essential to success in this role. Key Responsibilities: • Claim Adjudication and Analysis: o Conduct thorough reviews of submitted claims, verifying the accuracy and completeness of the information provided. o Analyze claims against policy terms, Medicare guidelines, and company procedures to determine coverage eligibility and evaluate the medical necessity and appropriateness of services rendered. o Make decisions on whether to approve, deny, or request additional information for claims. • Payment Integrity: o Ensure the integrity of payment processes by verifying that all claims are processed accurately according to policy terms and regulatory guidelines. o Monitor any irregularities in billing practices and take corrective action as necessary to prevent payment errors and overpayments. o Implement best practices for accurate reimbursement. • Fraud, Waste and Abuse (FWA) Prevention: Review claims for potential signs of fraudulent activity, waste, or abuse. o Investigate suspicious claims and collaborate with internal stakeholders to address and report any confirmed cases. Contribute strategies to prevent FWA and maintain compliance with industry standards. • Benefit Determination: o Evaluate medical necessity and appropriateness of services rendered, utilizing clinical knowledge and Medicare regulations. o Ensure the claims are adjudicated correctly according to the policyholder’s plan and regulatory guidelines. o Communicate benefit determinations clearly and accurately to relevant stakeholders. • Communication and Coordination: o Liaise with Customer Service Team Lead/Supervisor to coordinate with policyholders, providers, and Medicare Administrative Contractors (MACs) to obtain necessary documentation and clarify discrepancies. o Provide clear and concise information to stakeholders regarding claim status, coverage determinations and payment details. • Compliance and Guidelines Adherence: o Stay informed about CMS guidelines, including updates to the Medicare Benefit Policy Manual, particularly regarding payments for non-participating providers. o Ensure all claims are processed in strict compliance with these guidelines. • Document and Reporting: o Maintain detailed records of all claims processed, decisions made, and communication with stakeholders. o Contribute to reviews for management, analyzing claims data to identify trends, discrepancies, and areas for improvement. • Customer Service Support and Training: o Serve as a resource for guidance and support to Customer Service Representatives to ensure high standards of service and efficiency. o Resolve issues related to denied or disputed claims, including handling appeals and reprocessing claims, as necessary. • Continuous Improvement: o Participate in continuous improvement initiatives to enhance efficiency, accuracy, and policyholder satisfaction of the claim process. o Contribute ideas and feedback to improve claims processing procedures and systems. Qualifications: • Experience: Minimum 2-4 years of experience in Medicare Supplement claims processing or related field., • Knowledge: Comprehensive understanding of Medicare Supplement plans, 837 EDI transactions, DME claims, and relevant regulations., • Education: Bachelor’s degree in healthcare administration, business or a related field or equivalent work experience., • Certifications: Relevant certifications such as Certified Professional Coder (CPC), or Certified Medical Reimbursement Specialist (CMRS) are a plus. Skills:  Analytical Skills: Strong analytical and problem-solving skills to evaluate claims and identify discrepancies.  Attention to Detail: Exceptional attention to detail to ensure accuracy in claims processing and documentation.  Regulatory Knowledge: In-depth knowledge of correct coding and CMS claim adjudication guidelines.  Technical Proficiency: Proficiency in using Microsoft Office Suite, claims processing and documentation applications.  Communication: Excellent verbal and written communication skills, with the ability to interact effectively with internal and external stakeholders.  Integrity: Strong commitment to ethical standards in healthcare billing and fraud prevention.  Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time efficiently in a high-volume environment.  Adaptability: Flexibility to adapt to changing industry trends, company policies and policyholder needs.  Collaboration: Ability to work collaboratively with internal stakeholders for fraud prevention. Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.

Job DescriptionDescription: The Member Solutions Manager will partner with a team of collectors to ensure effective and timely review and resolution of past due consumer ,mortgage, commercial, collateralized and personal loan accounts, while protecting the credit union’s assets, financial interest and reputation. Take a proactive approach to identify effective solutions on past due accounts that benefit both the borrower and the credit union… Maintain an effective delinquency control and follow-up program for all loans that are delinquent, potentially delinquent, or charged-off. To protect the assets of the Credit Union and the credit reputation of the member, when possible. Requirements: § Maintain an efficient and highly effective collection process. § Responsible for production and results of the collections staff, including monitoring of all past due accounts to include reporting via multiple software systems such as Excel and other reporting software. § Manage the collections efforts of the outsourced collections vendor. § Ensuring all consumer account collection activity, including collateral repossession, mortgage foreclosure, liquidation, and subsequent charge-off process meet credit union, state and federal lending regulations. § Manages all aspects of departmental staffing, to include hiring, training, coaching, counseling, performance evaluation, and if necessary, termination. § In conjunction with the Chief Operating Officer and Chief Financial Officer sets departmental goals and establishes performance minimums. Monitors production of all personnel by tracking goals on a monthly basis. § Responsible for policy and procedures updates as necessary. § Responsible for managing all third party vendor relationships related to collections, including JMFA and its Privilege Manager program related to negative balances, the credit union’s repossession and remarketing vendor for automobiles, collections attorneys, CPI (forced place insurance), and filing claims with our default insurance company after repossessed units are sold. § Monitor closely with third party vendor to ensure that all collection efforts are carried out in accordance with established policies and procedures. § Submit requests for extensions and modifications for approval. § Monitor and track payment history for loans that have been extended or modified. § For advanced cases of delinquency, determine delinquency causes and establish proper corrective action in a timely and efficient manner. § Establish/maintain interdepartmental relationships to ensure proper account maintenance and resolution. § Prepares monthly watch list of loans and recommends reserve allocations for the ALLL. § Ensures all loan and negative share/share draft letters and notices are generated daily and mailed out. § Ensures all past due accounts are worked regularly and followed up in a timely manner. § Update and log activity on accounts through delinquent loan recovery system. § Represent the Credit Union in any court actions instituted by the Credit Union attorneys on delinquent loans, as directed. § Submit regular status reports to the Chief Operating and Chief Financial Officers § Ensures delinquent and charged-off accounts are properly reported to collection agencies. § Prepare charge-off reports, end of month reports and collection agency reports § File bankruptcy claims and follow -up with attorneys on legal action § Ensures credit disputes are input into EOscar system. § Process payments from bankruptcy trustees and from Collections vendor § Maintain accurate records of all required logs/reports § Properly protect member information and fully abide by all governing rules/regulations § GPS : Installation, tracking and termination in timely manner § CPI : Skip tracing filing and payment received in timely manner, Insurance issues resolution § JMFA Reporting, Compliance letters, managing the program with training schedules § AUD/ACDV disputes responding § Process Charge off in system, Credit card § Process negative charge of fin system, JMFA and Chex systems § Updating chex system when charge off pd off § Attorney follow up on garnishment and other issues § Open lending claims filing and follow up § Notices for repo, sale and deficiency balance, 2nd deficiency as well § Cross collateralized letters § Provide Pay off letters § Release lien in VINtek § Pd Off Loan in Open lending § Research members accounts if decease, Provide accurate information § New cases with Synergent § All other duties as assigned by Supervisors. EDUCATION: Bachelor’s degree or related equivalent in experience SKILLS: • Three-five years experience managing a Collections Department., • Accounting experience preferred, • Computer skills, Microsoft Word and Excel., • Pleasant and neat appearance., • Organization and time management skills; ability to meet deadlines, • Ability to work independently without direct supervision, • Ability to maintain professional demeanor in high pressure situations, • Strong knowledge of collections and lending procedures, practices and lending qualifications associated with the loan processing and underwriting profession., • Must be familiar with mortgage and consumer collections, repossession, and credit reporting laws and requirements., • Must possess the ability to remain calm, patient, objective, and professional when presented with difficult situations., • Must be able to work in a time sensitive environment, making sound decisions, communicating these decision to members as well as internal staff., • Excellent communication and organizational skills.

Job Description Mullins Mechanical is a leader in industrial and large commercial mechanical, plumbing, and HVAC construction projects across manufacturing facilities, automotive plants, chemical processing sites, data centers, warehouses, and other large industrial environments. As a self-performing specialty contractor, we deliver excellence in design-build solutions, process and utility piping, HVAC systems, plumbing, equipment installation and rigging, metal fabrication, plant maintenance, and relocation. As our organization continues to grow, we are evolving our Project Controls & Scheduling department to better support scaling construction field operations. We are seeking an experienced and forward-thinking Construction Schedule Manager who will serve as a strategic partner to our project execution Teams. Key Responsibilities Construction Scheduler will work closely with our preconstruction, project management, and field teams as well as with subcontractors and owners' representatives to aid in the development and management of project schedules to ensure the success of our projects. • Lead the development of detailed project schedules along with project teams' input, • Collect project progress and updating project status, • Performing impact analysis for potential delays and changes, • Work with the project management and field teams to help set project goals and analyze the status of the project, • Analyze the schedules to determine duration and logic issues, • Ability to manage schedules for multiple projects and/or more complex projects, larger in size, • Provide guidance to less experienced members of the scheduling team, • Perform other duties as assigned, • Bachelors degree in Construction Management, Engineering, or related field is preferred, • Minimum 3 years of experience in complex construction (Heavy Commercial, Data Centers, Industrial, Power Generation, Specialty Contractors, Heavy Civil), • Knowledge of critical path method of scheduling, • Strong written and oral communication skills, • Experience using CPM Primavera P6 scheduling software, • Experience with ProCore, Bluebeam, Navisworks, REVIT preferred, • Familiarity with claims prevention and analysis techniques strongly preferred Salary: Compensation commensurate with experience. Join Us Mullins Mechanical ranked #243 on the 2024 ENR Top Specialty Contractors list, #48 in the Nation and #5 in the Southeast among Firms in Mechanical. We're proud to be one of the fastest growing privately held companies in America. We're a self-performing specialty contractor specializing in design-build applications, HVAC systems, plumbing, process piping systems, boiler and chiller systems, equipment installation and rigging, plant relocation and maintenance, fire protection, and metal fabrication. Our projects are often in industrial and heavy commercial environments such as manufacturing facilities, automotive plants, chemical plants, distribution centers, warehouses, data centers, and other large facilities.

Job Description JOB SUMMARY Under general supervision of the unit manager, the incumbent will review member accounts, process routine requests for benefits, and communicate with members and other authorized entities regarding member accounts, state/federal laws, rules, regulations, and policies of the Teachers Retirement System. MINIMUM QUALIFICATIONS & EDUCATION • Bachelor’s degree from a (4) four-year accredited college or (3) three years of equivalent experience in a financial services or business environment, or a combination of education and work experience PREFERRED ADDITIONAL QUALIFICATIONS • 1 to 2 years’ full-time experience in banking, accounting, claims processing or payroll. ESSENTIAL DUTIES & RESPONSIBILITIES • Prepare, submit, and process routine requests relating to member benefit records and documents., • Determine eligibility for benefits, calculate benefits and payments., • Ensure compliance with plan provisions, state, and federal regulations., • Analyze and review accounts for reconciliation of benefits., • Research and determine overpayments., • Prepare and review relevant forms and documents for authenticity, accuracy, and completeness., • Provide prompt, accurate, and friendly customer service to members, beneficiaries, and employers regarding processes, procedures, and regulations of the retirement system., • Manage workflow queues to ensure agency standards are met., • Responsible for deactivating pay status and removing retirees from payroll; calculating overpayment amounts and submitting for recollection., • Process account maintenance updates., • Manage multiple reports and spreadsheets., • Process Stop payments with Replacements., • Review Retirement accounts to include, but not limited to determining selected plans, contribution amounts, refundable balances, taxable and non-taxable amounts, beneficiaries, and authorized contacts., • Prepare and process ACH deletions, reversals, request stop payments/voids on paper checks and cancelation of retirement benefits; Prepare and remit bank reclamation requests., • Prepare and remit health insurance memos to appropriate agencies for activation and deactivation of retiree health coverage., • Process duplicate 1099R requests; Make corrections to 1099R as required., • Provide account information and guidance to include, but not limited to retirees, employers, members, and external customers., • Conduct face-to-face consultations, both scheduled and walk-in., • Ability to work overtime as needed., • Perform other duties as assigned. SPECIALIZED DUTIES & RESPONSIBILITIES Working After Retirement • Monitor employment of service and disability retirees to ensure compliance with state law, IRS, and DOL regulations and TRS policies and rules., • Analyze and review independent contracts for validity, compliance, and compensation restrictions., • Calculate and process annual disability employment salary limitations., • Perform mail outs to collect and verify employment information for disability retirees., • Perform cancellations, terminations, and suspensions., • Determine membership eligibility; analyze and review accounts for contributions., • Process recalculations of benefits and outstanding zero balance accounts., • Provide service purchase calculations., • Determine retirement eligibility and review retirement applications for appropriate documentation., • Serves as a liaison between vendors and retirees by responding to eligibility and account concerns., • Process banking transactions and tax data., • Provide annual compensation limit updates for retiree employment., • Monitor Department of Labor transmission of employment data for disability retirees., • Calculate and update interest adjustment., • Create worksheets to compute salary for payroll record comparisons., • Perform employment audits on noncompliant retirees and employers., • Coordinate employer training with the Communication DivisionCompany DescriptionTRS administers the fund from which teachers in the state's public schools, many employees of the University System of Georgia, and certain other designated employees in educational-related work environments receive retirement benefits. TRS offers a defined benefit plan, guaranteeing a monthly benefit - based on a member's final average salary and service - which is payable for the life of the member, and when applicable, transferable to a member's spouse or beneficiary.TRS administers the fund from which teachers in the state's public schools, many employees of the University System of Georgia, and certain other designated employees in educational-related work environments receive retirement benefits. TRS offers a defined benefit plan, guaranteeing a monthly benefit - based on a member's final average salary and service - which is payable for the life of the member, and when applicable, transferable to a member's spouse or beneficiary.

Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: The Default and Specialized Services Auditor is responsible for ensuring the accuracy, integrity, and regulatory compliance of Default Services operations through comprehensive audit and quality control practices. This role involves conducting daily audits of loan documentation and recorded phone calls, assessing the performance of Quality Control Auditors, and delivering constructive feedback to enhance operational effectiveness. The Auditor will identify trends and training opportunities, support responses to external audits, and contribute to vendor oversight by developing and maintaining performance scorecards. This position plays a critical role in safeguarding compliance with internal policies and industry regulations, while promoting continuous improvement across Default Services functions. Essential Duties and Responsibilities: • Oversee daily default workflows to ensure timely, accurate, and compliant processing., • Manage the generation and exception reporting of Right to Cure (RTC), Application of Proceeds (AOP), and Notice of Intent (NOI) letters., • Monitor agent productivity and queue management to optimize performance and service levels., • Investigate and resolve escalated issues related to repossession, claims, and title discrepancies., • Collaborate effectively with internal departments such as Collections and Customer Service, as well as external partners (e.g., Allied Solutions)., • Ensure proper documentation and system coding for accounts in bankruptcy and default status., • Support internal and external audits by providing accurate reporting and documentation to ensure regulatory and operational compliance., • Perform other duties as assigned to support departmental and organizational objectives. Qualifications and Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Experience: • Minimum of 3 years of relevant experience in auto finance or a related field., • Strong understanding of industry regulations, compliance standards, and operational best practices., • Exceptional attention to detail and advanced analytical skills., • Effective verbal and written communication skills, with the ability to collaborate across teams and with external partners., • Proven ability to work independently while contributing to a team-oriented environment., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Familiarity with data reporting and analysis tools such as SQL, Tableau, R, Python, or SAS. Education: • High School Diploma / GED Additional Requirements: • Overtime required – required on an as needed basis., • Travel 0-10% - as required on an as needed basis., • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX Qualifications Preferred: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help Facilitate Our Clients' Duty Recovery EffortsThe opportunity: Flexport is experiencing massive growth with 2,500+ Flexporters across 20 global offices and warehouses. And we're just getting started. With revenue growing at breakneck speed, Flexport is looking for a Drawback Associate to join our Drawback and Refund Services branch of our Trade Management team. In this role, you'll be responsible for optimizing our clients' drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade. You will: • Prepare US and foreign duty drawback or other duty and import tax refund forms and data as necessary for establishing and maintaining our clients' drawback programs, • Collect and analyze import, export, manufacturing, and other business documents and data, • Complete data entry, when necessary, to convert data into electronic formal, • Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues, • Manage and maintain import, export, and other client and claim databases, • Submit documentation and claims to Customs and follow up as necessary, • Work to ensure compliance with drawback and other regulations, • Manage the day-to-day drawback operations for clients, • Assist your team and the drawback organization with tasks that will allow for timely and effective filings of claims., • Assist Senior Associates when onboarding team members, with client communication and when working with new clients in order to prepare for future opportunities on the drawback team. You should have:, • Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills,, • Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable, • Familiarity with large sets of data, • Mastery of email communication. You keep the inbox at zero., • High level of computer literacy. No paper. All digital., • Some industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred., • Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred, • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position (this does not include bonus, equity and benefits):$65,000—$75,000 USDCommitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information.

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is open to candidates who live in or near Perry, Macon, or Columbus GA. Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process-meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same-whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. This position is open to candidates who live in or near Perry, Macon, or Columbus GA. Preferred Qualifications * You have 18 months+ experience in auto collision estimating using CCC or Mitchell. * You have a High School Diploma or a GED * Proficient written and verbal communication skills to effectively interact with customers. * Strong attention to detail and ability to write precise and comprehensive estimates. * Comfortable with utilizing technology and various platforms for claims processing. * Excellent time management and organizational skills to manage multiple assignments effectively. * Valid driver's license and willingness to travel as part of the job requirements. A Day in the Life of a Field Auto Damage Adjuster The Customer Service Expert - You bring Allstate's Claims Culture to life by caring, empowering, and restoring. With empathy at the center, you support customers through their casualty claims with compassion, clarity, and commitment. The Investigator - You independently review casualty and related claims, assess damage, and interpret policy coverage with confidence and accuracy. The Effective Communicator - You guide customers through a fast, fair, and easy claims process using phone, email, and video, adapting to their communication preferences and keeping them informed every step of the way. The Negotiator - You evaluate and negotiate settlements with customers, vendors, carriers, and claimants, using sound practices and strategic approaches to handle complex or challenging situations. The Problem Solver - You navigate a fast-paced environment using estimate tools, job aids, and settlement platforms-powered by strong critical thinking-to get the job done efficiently. The Recorder - You maintain accurate, timely documentation in the claims system, ensuring each claim is well-organized, aligned with policy terms, and transparent from start to finish. Work Location * This position is a field-based role.To be eligible for this role, you must be located in the following locations: Perry, Macon, or Columbus GA Area. * This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses Company Car Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work." "Please note, you are required to attend 2-weeks of in person training." Notice of Licensing Requirement * As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets * All required licenses will need to be obtained within 60 days of hire * You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal * This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus) Benefits Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings: * Competitive salary based on experience and qualifications * Medical, dental, and vision coverage * Allstate pension plan and 401(k) savings plan * Ayco financial coaching * Spring Health mental and emotional wellbeing resources * Paid parental leave * Adoption reimbursement * Paid time off * Tuition reimbursement * Wellness incentives Learn more by visiting Allstategoodlife.com Notes The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. This position is not available for residents of Washington, California, Alaska, and Hawaii. #LI-NE1 Skills Auto Estimating, CCC ONE, Communication, Mitchell Estimating, Negotiation Compensation Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "___" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "___" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "___". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "___". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Job Summary Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems, identifying opportunities to enhance the patient experience. This matrix model ensures coordinated and seamless care, supported by digital tools to bridge care gaps. These ecosystems are led by Area Business Leads and are organized into regional areas. Area Business Leads have significant autonomy to assess unique market priorities and tailor decisions to meet local customer needs. In the future, Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, with a focus on customer-centricity. The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. Purpose This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position: Key Responsibilities * Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. * Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed. * Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. * Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. Experience & Qualifications * A minimum of 2 years of pharmaceutical or medical device sales experience. * Must reside within a commutable distance of 50 miles from the primary city in the sales territory. * Previous cross-functional industry experience in commercial life sciences or related industry. * 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products. * Ability to work in an ambiguous environment undergoing transformation. * Proven track record in coaching, training, and mentoring peers or others. * Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance. * Ability to assimilate and communicate complex clinical and product information Key Sales Capabilities * Territory Analysis / Business Planning * Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget? * Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan? * Responds compliantly to competitive threats and opportunities? * Educates office staff on payer guidelines and reimbursement procedures to increase pull through? * Effectively utilizes promotional materials? * Selling Skills, Engagement & Account Pull Through * Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately? * Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call? * Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders? * Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs? * Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition #LI-Remote Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $116,000.00 - Maximum $166,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline : This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; . Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request () . Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring adherence to the health plan's state and federal multiple drug benefit design offerings. The incumbent responds to physician and pharmacy network provider inquiries concerning oral, injectable and infusion medication requests, and drug claim edits/prior authorizations. By reviewing member claims history, clearly defines the medical necessity of non-formulary and prior authorization medication exception requests. Interacts with pharmacy network providers to evaluate, educate and/or assist in addressing denied point of sale prescription claim transitions and coordination of benefits practices/procedures. ESSENTIAL RESPONSIBILITIES * Communicate effectively with physician and pharmacy network providers to ensure that the needs of the provider and plan member are addressed in a courteous, helpful and timely manner. * Interact with staff to implement processes and problem solves. * Respond to drug benefit design inquires or exception requests and evaluate/direct daily workflow within the department. * Prioritize requests for drug authorizations or denials. * Review of prior authorization criteria for drug products. * Recommend staffing adjustments necessary to appropriately maintain a level of high efficiency/productivity. * Ensure adherence to call center turn around time requirements associated with DPW/CMS regulations. * Take necessary steps to perform a complete and accurate evaluation of all non-formulary drug exception requests prior to approval, authorization or claim override. * Search member claim history profile and recommend formulary alternatives wherever feasible. * Contact physician network provider to obtain necessary and/or additional information when necessary. * Consult with staff clinical pharmacist for guidance and assistance as necessary. * Document all authorizations and denials completely, accurately, and in accordance with timelines as defined by state and federal regulations to insure appropriate notification issuance to prescribing physician and impacted member. * Populate all authorization and denial information fields within the OnBase information system. * Enter all authorizations into the Argus IPNS information system to allow claim adjudication. * Complete other assigned duties as specified. * Identify and report improper coordination of benefit billing practices through paid clams review. * Participate as pharmacy representative in onsite member appeals and grievances sessions. * Serve as a resource for technical staff. * Other duties as assigned or requested. QUALIFICATIONS: Minimum * High school diploma or GED * Experience in pharmacy prescription claims processing/submission/payment. Preferred * Associate degree * Pharmacy technician certification certificate * Experience working in a managed care medication formulary management environment * Working knowledge of retail pharmacy and/or third party prescription procession * Strong background and understanding of medications and formulary terminology * Pharmacy technicians must be familiar with multiple Medicaid drug benefit design offerings and rules/regulations across multiple states. They must also be familiar with Medicare drug benefit design offerings that may differ by state, while being familiar with applicable federal rules/regulations that remain consistent throughout the nation Skills * Excellent computer skills such as working knowledge of Microsoft Outlook, Word, OnBase * Excellent interpersonal, communication and attentive listening skills * Strong organizational skills, detail oriented * Demonstrated excellence in communication skills * Demonstrated ability to work well with others * Demonstrated ability to work in a fast paced, multi-task environment SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? No Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.39 Pay Range Maximum: $24.19 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J276611

CVS Health is seeking Pharmacy Technicians to assist pharmacists with filling prescriptions, assisting customers, and supporting daily pharmacy operations. Pharmacy Technicians are responsible for receiving prescription orders, entering prescription information into the pharmacy system, counting and measuring medications, labeling prescriptions, processing insurance claims, handling customer transactions, and assisting customers at the pharmacy counter and drive-thru. Technicians also answer phone calls, contact insurance companies for claim processing, restock medications, maintain patient records, and ensure the pharmacy area remains clean and organized. This position typically pays $16 to $22 per hour, with opportunities for overtime pay, holiday pay, and shift differential pay for evening or weekend shifts depending on location and experience. Pharmacy Technicians must follow CVS pharmacy procedures, HIPAA privacy regulations, and state pharmacy laws while working under the supervision of a licensed pharmacist. Employees are responsible for maintaining accuracy, protecting patient information, and providing customer service to pharmacy customers. Full-time employees may be eligible for benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, employee discount programs, tuition assistance programs, and opportunities for advancement into Lead Pharmacy Technician, Pharmacy Operations Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy Technician certification and licensing where required by state law.

Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Drives new technology/ process roll out, champions change and engages team around action planning. Ensures the accurate processing of insurance claims to resolve customer issues and prevent p

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. A Brief Overview The position analyzes operational effectiveness across all the organization's Workers Compensation (WC) teams to identify opportunities for efficiency and improvement. Responsibilities typically include problem definition, evaluation of requirements and implementation of systems and/or process to meet business user requirements. The Senior Business Analyst will lead requirements gathering, process design, and solution delivery for both routine and ad hoc initiatives, ensuring alignment with business objectives. What you will do • Interviews process owners and documents current state processes for inclusion in business requirements., • Provides process solution recommendations with short- and long-term goals in mind., • Identifies and analyzes trends in system errors or required enhancements related to the WC function., • Assesses impact of improvements in partnership with WC leadership team to strategize and prioritize key improvements going forward., • Executes recurring operational analyses and reporting while delivering ad hoc insights and one-off projects to address emerging business needs., • Supports business activities by planning and designing complex business processes., • Escalates issues as needed, and verifies solution meets requirements by assisting with user acceptance testing of fix or enhancement., • Stays abreast industry best practices to effectively recommend effective enhancements and design for business systems and processes., • Performs other duties as assigned., • Comply with all policies and standards. Education Qualifications, • Bachelor's Degree or equivalent experience preferred Experience Qualifications, • Typically 5+ years of experience in project management, operational process documentation and improvement, or related required., • 5+ years of Risk Management experience in relevant industry. Skills and Abilities, • Demonstrated knowledge of comprehensive workers compensation function including pricing, operations, classification, mitigation and claims management., • Proficient in Microsoft Office Suite, advanced Excel knowledge; ability to leverage BI tools (Power BI, Tableau) and SQL for data analysis and reporting., • Strong aptitude for learning new technologies and utilizing project management applications., • Ability to manage projects and facilitate team interactions, employing sound change management principles., • Demonstrated knowledge of business analysis methodology and tools., • Ability to perform complex trend and variance analyses to quantify operational and financial impact., • Strong consultative skills; ability to communicate ideas and information clearly, accurately, and tactfully., • Solid presentation and facilitation skills., • Must be highly organized, able to effectively prioritize work, be oriented to detail, and have excellent follow through. Licenses and Certifications, • ARM (Associate in Risk Management) designation or active progress toward achieving, preferred, • Six Sigma preferred Work Environment A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan. Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation. About Us TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

Job Description: Job Objectives Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a distinctive and delightful customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. Job Responsibilities/Tasks Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with customers. Operations * Learn from store and pharmacy team members, field leadership, team members and customers/patients * Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. * Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). * Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. * Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing * Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. * Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Complete special assignments and other tasks as assigned. Training and Personal Development * Complete required training * Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Job ID: 1801940BR Title: Summer Pharmacy Intern Company Indicator: Walgreens Employment Type: Flexible hours Job Function: Retail Full Store Address: 3740 CASCADE RD SW,ATLANTA,GA,30331-02108-07394-S Full District Office Address: 3740 CASCADE RD SW,ATLANTA,GA,30331-02108-07394-S External Basic Qualifications: * Must be enrolled in a school of Pharmacy program. * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). * Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications: * Prefer six months of experience in a retail environment. * Prefer to have prior work experience with Walgreens. * Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $18.00 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Shift: Store: 07394-ATLANTA GA

As an entry-level position, the Claims Examiner I works closely with more senior examiners to ensure the accurate and timely processing of claims. Claims examiners must analyze information todeterminecoverage and benefits accurately. Claims examiners must also effectively communicate with internal t

Job DescriptionDescription: Legacy Parking is a rapidly growing parking asset management company that prides itself on operational excellence, high-touch service, and developing our people. We are looking for a dynamic Location/Facility Manager to join our team in the Atlanta market! The Facility/Location Manager is responsible for the complete day-to-day operations of an assigned location or multi-location account — such as an office complex, municipal account, or other property — serving as the primary liaison with property management, security, tenants, visitors, and clients. WHAT YOU’LL DO Essential Duties & Responsibilities Operations & Compliance ? Oversee daily operations to ensure compliance with company standards and client expectations ? Ensure compliance with parking, security, and cash control procedures; participate in audits as needed ? Monitor facility maintenance and cleanliness, recommending improvements to enhance customer experience ? Implement and manage OSHA compliance and other required safety standards ? Investigate, monitor, and resolve damage claims; implement safety programs to reduce risk and prevent recurrence Financial Accountability ? Prepare and review daily, weekly, monthly, and annual financial and operational reports ? Monitor and analyze market rate structures to remain competitive and profitable ? Drive revenue growth, manage expenses, and deliver customer satisfaction through operational excellence ? Ensure accurate daily cash deposits, monitor audits, and safeguard against inefficiencies or theft ? Work with the General Manager to prepare budgets, financial forecasts, status reports, and personnel reviews People & Client Leadership ? Recruit, train, lead, and develop a team including Assistant Managers and Team Leaders, fostering a high-performance culture ? Identify high-potential employees to support organizational growth and succession planning ? Oversee payroll processing, timekeeping accuracy, and collaborate with HR on wage/hour compliance ? Handle employee relations issues with fairness and alignment to company policy ? Act as primary point of contact for property management, clients, and customers — resolving issues promptly and professionally ? Build and maintain strong client relationships to support business retention and growth ? Deliver on all client contractual requirements in partnership with Legacy Parking leadership ? Lead special projects, programs, and initiatives as assigned WHAT WE’RE LOOKING FOR Minimum Qualifications ? 2+ years of management experience in a service-related industry (parking industry experience preferred) ? Prior experience managing teams, staffing, scheduling, and financial/budget oversight ? Bachelor's degree preferred ? Demonstrated ability to lead, anticipate challenges, and develop solutions ? Proven capacity to manage multiple projects and priorities with flexibility ? Strong written and verbal communication skills; formal presentation skills a plus ? Proficiency in Microsoft Office and related technologies ? Self-motivated, professional, and customer-focused demeanor WORK ENVIRONMENT Physical Demands & Conditions This role requires standing, walking, sitting, and use of hands and arms, with occasional lifting of up to 25 lbs. Employees may be exposed to varying weather conditions and moderate noise levels. Reasonable accommodations are available for qualified individuals with disabilities. Performance is reviewed annually against company expectations and role-specific goals. Requirements:

As an entry-level position, the Claims Examiner I works closely with more senior examiners to ensure the accurate and timely processing of claims. The Claims Examiner I is responsible for adjudicating individual and group voluntary benefits claims, including Critical Illness, Accident, Hospital Inde

Job Description Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: BHSI has an exciting opportunity for a Claims Customer Solution Representative on our Travel Claims team. The primary responsibilities of the role are to facilitate customer inquiries via phone calls and email and to create claims for various types of travel insurance clients. Additional responsibilities could include processing claims for other commercial insurance lines of business, processing claims financial transactions, and other types of claims support. The position plays a visible and interactive role with claims technical examiners, business partners and external customers. It requires a strong level of attention to detail, commitment to customer service and quality, and requires strong oral and written communication skills. We value the ability to understand customer needs, to empathize, and to assess and communicate a path for resolution. Reliability and team collaboration are also keys to success at BHSI. Our organization is growing. It is important to be flexible and prepared for potential frequent changes as processes continue to mature. We encourage input and contribution to the efficiencies and advancement of the team processes and provide development and experiences for career growth opportunities. The essential job functions for the role include: • Answer, actively listen and appropriately respond to customer calls for various travel insurance claims, providing high level customer service excellence, • Focus on handling incoming calls and creating newly reported claims within established guidelines and quality requirements, • Understand key concepts of travel insurance and customer quality requirements for customer calls, reported claims and other related activities, • Contribute to department efficiencies by providing input from learned procedures and interactions with team Duties & Responsibilities: • Manage inbound and outbound calls and communications in a timely manner, • Implement acquired insurance products knowledge, process guidelines, and procedures to create a ‘Wow Factor’ for customers, • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives, • Maintain records as defined in process and training requirements, • Understand personal and team qualitative and quantitative targets designed to deliver optimum customer service, • Perform other claim support tasks required to meet both internal and external customer service requirements. This may include responsibilities such as other data capture, reporting and research functions., • Previous customer contact center and/or high customer service experience preferred, • Ability to learn and understand insurance policy and claim concepts, • Ability to think and act appropriately to immediate situations at hand, • Strong analytical and problem-solving skills, • Demonstrated integrity, passion for excellence, collaboration across functions, • Strong verbal and written communication skills, soft skills, active listening and the ability to interact professionally with external customers and internal teams, • Customer focus and adaptability to varying personality types and situations, • Strong attention to detail, • Quick learner, flexible and adaptable to changing environment, • Ability and willingness to work as a team player in a collaborative environment, • Strong organization and time management skills; ability to prioritize and manage multiple activities in tandem, • Strong interpersonal skills; ability to share within a participative, cohesive team environment, • Proficient working knowledge of Microsoft Office products, including MS Word, Excel and Outlook, • Bilingual language skills a plus, • Prior claims experience BHSI Offers: • A competitive package and exciting growth opportunities for career-oriented teammates., • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders., • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework., • Benefits that support your life and well-being, which include:, • Comprehensive Health, Dental and Vision benefits, • Disability Insurance (both short-term and long-term), • Life Insurance (for you and your family), • Accidental Death & Dismemberment Insurance (for you and your family), • Flexible Spending Accounts, • Health Reimbursement Account, • Employee Assistance Program, • Retirement Savings 401(k) Plan with Company Match, • Generous holiday and Paid Time Off, • Tuition Reimbursement, • Paid Parental Leave The base salary range for this position is $45,000 to $50,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates, both their capabilities and character – as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

A health insurance company is hiring a Senior Analyst for their Payment Integrity team.This remote role requires expertise in claims processing and medical coding, with responsibilities including improving processes and resolving issues.Candidates should have a bachelor's degree or equivalent experi

Job Description What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it's going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role As Roofstock continues to scale its national footprint, we are seeking a Safety Specialist to serve as the chief architect of our physical safety culture and a key partner in supporting our fleet operations. This is a safety-first role. You will develop, implement, and oversee a comprehensive workplace safety program for the organization, covering everything from OSHA compliance and incident investigation to field safety training and risk assessment. You will also contribute to fleet operations alongside Scott Lawrence and the Field Operations team, supporting vehicle compliance, driver safety, and vendor coordination. Your goal is to build a proactive, "Safety First" culture that protects every employee, whether they are in a vehicle, at a property, or in a warehouse, while contributing to efficient fleet stewardship. Key ResponsibilitiesSafety Management & Organizational Culture (Primary) • Safety Strategy & Policy: Develop, implement, and maintain company-wide safety policies, procedures, and programs (including the IIPP) to ensure a safe workplace for all employees., • Risk Assessment: Conduct regular safety audits, property site inspections, and risk assessments to identify and mitigate environmental and physical hazards across all operating markets., • Incident Investigation: Lead the response for all accidents, near-misses, and workplace injuries. Perform root-cause analysis and recommend corrective actions to prevent recurrence., • Training & Education: Design and deliver safety training modules covering PPE usage, ladder safety, chemical handling, emergency preparedness, defensive driving, and topics surfaced by incident trends or regulatory changes., • Compliance: Ensure the organization adheres to federal, state, and local regulations (OSHA General Industry, DOT, state-specific requirements) and maintain all required safety documentation and reporting (OSHA 300 logs, incident reports, training records)., • Workers' Compensation: Partner with People Operations and Insurance on claims processing, return-to-work programs, and claim frequency reduction through prevention-focused strategies.Fleet Operations Support (Secondary), • Driver Safety & Coaching: Use telematics data (Geotab) to monitor driver behavior, support coaching conversations, and maintain driver safety scorecards in partnership with Field Operations., • Compliance & Documentation: Support vehicle registration, emissions, and insurance compliance across all operating states. Help maintain centralized fleet records., • Vendor Coordination: Serve as a point of contact for fleet vendors (WEX, Geotab, E-Fleet, leasing companies) alongside Field Operations leadership., • Maintenance Support: Assist with preventative maintenance scheduling, invoice review, and repair coordination to minimize vehicle downtime., • Data & Reporting: Contribute to monthly fleet and safety scorecards for leadership, covering safety stats, driver behavior trends, vehicle utilization, and maintenance costs.Qualifications, • 5+ years of experience in Occupational Safety/Health (EHS), workplace safety, or a closely related discipline., • Deep working knowledge of OSHA General Industry standards and multi-state regulatory compliance., • OSHA-30 certification (or equivalent/superior credential such as CSP or CDS, with willingness to obtain OSHA-30 within 90 days if not held)., • Proven experience building safety programs, writing SOPs, and conducting workplace hazard assessments., • Strong proficiency in Google Sheets/Excel for data analysis and reporting., • Proven ability to influence behavior and drive cultural change across all levels of an organization.Highly Preferred, • CSP (Certified Safety Professional) certification., • Experience in a field-service, property-services, or property management environment., • Familiarity with fleet operations, telematics platforms (Geotab), or fuel management systems (WEX)., • Experience with DOT regulations and driver qualification file management. Compensation $70,000 - $80,000 annually Compensation range may be adjusted based on experience and location. Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package. Competitive & Unique Benefits Package • Generous PTO Policy, • 12 Paid Holidays, • Volunteer Time Off, • Paid Parental Leave, • 401k Program, • Wellness and home office/cell phone subsidies, • Robust health, dental, vision insurance, and more Any offer of employment is conditioned upon the successful completion of a background investigation. Commitment to Equal Employment Opportunity Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. #LI-REMOTE

Job Description Revenue Cycle Manager Department: Revenue Position Summary: The Revenue Cycle Manager is responsible for overseeing revenue cycle management including coding, billing, collections, and denial management as well as financial reporting within the organization. This position is responsible for ensuring claims, denials, and appeals are efficiently processed, and resolving billing-related issues. The Revenue Cycle Manager will minimize bad debt, improve cash flow, and effectively manage accounts receivables. This role will also manage Provider credentialing. The Revenue Cycle Manager will be the main contact for the Practice Management vendor, Medicaid contacts, clinically integrated networks and Clearing House vendor. They will be responsible for setting the annual practice fee schedule. This position is to stay apprised of coding and revenue trends; and is responsible for coding education to clinical and coding/billing staff. In addition, this position will manage all Revenue Cycle Management staff including billers, coders, team assistants, and the RCM supervisor; this will include day to day supervision as well as development opportunities, training, and mentorship. Supervision Received: Director of Finance/Partners at Pediatric Ear Nose and Throat of Atlanta Supervision Exercised: Coders, Billers, Team Assistant, and RCM Supervisor Classification: Full-Time Required Education and Qualifications: • A bachelor’s degree and 3-5 years of related work experience, • Knowledge of third-party payer requirements including federal, state, and private health care plans and authorization process, • Proven experience in healthcare billing, including Medicaid., • Knowledge of basic insurance policies, procedures, and reimbursement practices with Medicaid and commercial coding, • Experience supervising staff, • Prior experience with process development and execution, • Excellent communication and interpersonal skills, • 3 years healthcare experience at the management level, • Certified coder, coding auditor, or coding education experience Essential Functions: • Oversee and manage entire revenue cycle including billing, coding, collections, and denial management, • Manage relationships with external vendors for practice management software and clearinghouse vendor, • Communicate professionally with various payers, • Manage, develop, and mentor all revenue department staff, including billers and coders and RCM/Admissions Supervisor, • Teams with the operations team to oversee the registration process and manage the registration process team, • Responsible for management and maintenance of billing and practice management software platform, • Provide up to date education for clinical, billing, and coding staff on coding trends, • Develops, evaluates, implements, and revises policies and procedures related to billing, coding, reimbursement activities and improvement strategies, • Reconcile all receivables and revenue reports and work closely with the finance department in the development of the monthly financial statements, • Manage and update the charge master based on the current CMS fee schedule and negotiated contracts, • Conduct monthly analysis of Medicaid/Third Party Payers, • Oversees the processing of credentialing and provider enrollment applications, initial, and re-enrollment status with all Medicaid, Medicare, and Commercial Payors, • Responsible for the generation and management of revenue, registration and credentialing metric reports, • Review and resolve issues related to claim generation and rejected/denied billings, • Commit to highest level of business and patient confidentiality possible adhering to all HIPAA and security guidelines when accessing and sharing patient information, • Technical expert for practice management system (eg. Mod Med), • Keeps abreast of all reimbursement billing procedures of third party and private insurance payers and government regulations, • Maintains appropriate internal controls over accounts receivable, RCM process, • Monitors accounts sent for collection and reimbursements from insurance companies and other third-party payers, • Reviews, monitors, and evaluates third party reimbursement and researches variances, • Participates in the development of coding and billing strategies, evaluating process relative to revenue cycle, and making recommendations while ensuring compliance with any relevant rules or regulations (including HIPAA, Medicaid, government and specific 3rd Party Payors), • Working understanding and ability to perform the task of staff members under your supervision, • All other duties as assigned Lifting Requirements Sedentary- generally, lifting not more then 50 lbs. maximum and occasionally lifting and/or carrying such articles as reports, files and small items. Travel Requirement Local; Metropolitan Atlanta Career Path Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs. Disclaimer Must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and /or skills required. This job description is not an employment agreement and /or an expressed or implied contract. Management has the right to alter this job description at any time without notice.

Job DescriptionDescription: Southern States Insurance is looking for a client-focused, detail-oriented Senior Commercial Lines Account Manager who thrives in a service-driven environment. If you excel at managing client relationships, processing policy changes, and ensuring seamless insurance support, we’re here to provide the tools and flexibility to help you succeed. Salary Range: $80,000 - $90,000 annual Why Choose Southern States Insurance? Join an independent insurance agency that truly invests in your professional growth. Whether you’re an experienced account manager or looking to take the next step in your career, we provide a supportive environment where your expertise is valued. • Competitive Salary: Based on experience., • Meaningful Work: Play a crucial role in supporting businesses with their commercial insurance needs., • Growth & Development: Gain industry designations with full financial sponsorship., • Cutting-Edge Tools: Access to Applied Systems Epic and other industry-leading resources.What You’ll Do, • Deliver Outstanding Service: Assist clients with certificates of insurance, policy changes, claims reporting, and proof of insurance., • Support Business Growth: Work with producers to write new accounts and maintain existing ones., • Ensure Accuracy: Collaborate with underwriters to provide the right coverage solutions., • Licensure: Active P&C Insurance License (Required)., • Experience: Familiarity with Applied Systems Epic (Preferred)., • Industry Credentials: CISR, CIC, ARM, or CPCU (Required)., • Detail-Oriented: Ability to complete ACORD and carrier applications with precision., • Work Schedule: Available Monday–Friday, 8:30 AM – 5:00 PM EST., • Location: Resides in GA, TX, FL, NC, MO, VA, AL, SC, TN, MS, LA, AR, KY, OK, or MI., • Comprehensive Benefits: Health, Dental, Vision, and Long-Term Disability Insurance., • Financial Security: 401(k) with employer matching., • Professional Growth: Full sponsorship for industry designations., • Time Off: Paid Time Off and Sick Leave.

Job DescriptionSyms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Amazon Web Services (AWS) Data Engineer) Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities • Lead the next phase of the healthcare data platform modernization, • Continue the evolution from a Microsoft Structured Query Language Server (MSSQL) eXtensible Markup Language (XML) object store toward a scalable, cloud-native AWS data architecture, • Enable business stakeholders and analysts to run performant, SQL-based reports and queries against the healthcare data seamlessly, • Evaluate and decide the right AWS data strategy for the team’s platform, • Evaluate and commend the optimal AWS-native data storage and query architecture for the XML object store data, assessing options such as Simple Storage Service (S3) + Athena, Aurora, DynamoDB, Redshift, and OpenSearch based on query patterns, reporting needs, cost, and scalability, • Design and build the reporting and query layer that allows business stakeholders and non-technical users to run relational SQL queries against healthcare data using familiar tooling, • Architect the migration path for XML object store data from MSSQL into the target AWS platform, defining storage formats, partitioning strategies, and data organization for optimal query performance, • Build and maintain AWS data catalog(s), schemas, and metadata management so that object store data is discoverable and queryable by business users, • Optimize query performance and cost across chosen AWS services – partitioning, compression, file formats, and query pattern tuning, • Work directly with business stakeholders and analysts to understand reporting requirements and translate them into durable, performant data models and query patterns, • Collaborate with backend C#/.Net engineers to ensure data flows cleanly from Electronic Data Interchange (EDI) processing pipelines into the new data layer, • Implement and maintain Continuous Integration/Continuous Delivery (CI/CD) pipelines for data infrastructure using AWS-native tooling (CodePipeline, CodeBuild, and CodeDeploy), • Apply Infrastructure as Code (IaC) practices using AWS Cloud Development Kit (CDK), CloudFormation, or Terraform, • Document architecture decisions, data flows, and data dictionaries clearly for both technical and non-technical audiences Required Skills and Experience, • 8+ years’ experience in software or data engineering with a strong AWS focus, • Proven experience architecting and executing cloud data platform migrations in production enterprise or healthcare environments, • A track record of evaluating and selecting AWS data services to meet business reporting and query requirements, • Experience delivering reporting or analytics solutions that serve non-technical business users, • Deep hands-on AWS experience across data-oriented services (S3, Athena, Glue, Aurora, DynamoDB, Redshift, OpenSearch, Lambda, Identity Access Management (IAM), Cloudwatch), • Strong SQL skills, with an ability to design relational query layers over semi-structured or non-relational data (XML, JSON), • Experience working with XML-heavy data stores (parsing, querying, and transforming XML at scale), • An ability to evaluate trade-offs across AWS data services and make architecture recommendations based on cost, performance, and business requirements, • Familiarity with AWS analytics and reporting services, including Athena, QuickSight, Redshift, or equivalent Business Intelligence (BI) tooling, • Proficiency with Git and GitHub, branching strategies, pull requests, and collaborative workflows, • Familiarity with CI/CD practices and AWS-native tooling (CodePipeline, CodeBuild, and CodeDeploy), • IaC experience (AWS CDK, Cloud Formation, or Terraform), • A strong ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders, • Experience gathering and translating business reporting requirements into technical data models, • Comfort driving ambiguous architecture decisions to resolution with limited direction, • Experience with Agile methodologies (Scrum, Kanban) and JIRA, • Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooksProfessional CertificationsNone required however AWS Certification(s) are a plusYears of Professional Experiencen/aDesired experienceElectronic Data Interchange X.12 (EDI) Medical Claims, • SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered., • Recruiters or Third parties will not be considered., • This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered., • This is a W-2 position, • All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHR cprbquD9mc

Job Description About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Talent Manager do at WPP Production? This role is responsible for talent estimates, contracts, payments, union compliance, and completion reporting for commercial and digital campaigns. The ideal candidate has strong knowledge of the SAG-AFTRA Commercials Contract experience handling residuals and session fees, and the ability to manage multiple projects in a fast-paced agency environment. The ideal candidate is proactive, solutions-oriented, and confident working with talent agents, performers, and internal stakeholders. They bring both precision and diplomacy to talent-related work and are comfortable balancing compliance, negotiation, and day-to-day production support. Reporting lines and key stakeholders: This role reports to the Head of Business Affairs. You will work closely with production, finance and external vendor teams. Requirements • Manage all aspects of talent payments for assigned clients and campaigns, • Prepare and reconcile talent estimates for session fees, residuals, holding fees and renewals, • Negotiate talent compensation and ensure timely execution of talent contracts, • Collaborate with producers, account teams, and Business Affairs Managers to support productions from pre-production through completion, • Maintain expert knowledge of SAG-AFTRA Commercials Contract and all waivers, as well as non-union talent workflows, • Administer talent residuals, renewals, reinstatements, and completion reports, • Track talent usage, expiration dates, holding fee cycles and reuse cycles, • Coordinate licensing of music, stock footage, and other third-party content as needed, • Process and review vendor invoices in partnership with accounting and finance teams, • Resolve talent-related issues, claims, and payment discrepancies, • Maintain accurate project files and documentation for all talent activity, • Communicate clearly and professionally with internal teams, talent agents, and performers, • 5+ years of experience in talent payments, business affairs, production coordination, or a related agency role, • Strong working knowledge of SAG-AFTRA Commercials Contract and related talent payment procedures, • Experience managing residuals, estimates, contracts, and completion reporting, • Experience with national and global commercial campaigns, • Knowledge of music and stock footage licensing, • Experience with invoice processing and budget tracking, • Familiar with advertising agency workflows and broadcast/digital asset trafficking, • Ability to interpret union and non-union talent requirements, • Excellent organizational skills and high attention to detail, • Strong written and verbal communication skills, • Ability to manage multiple deadlines and priorities in a fast-paced environment, • Proficiency in Microsoft Office and comfort working with financial or production systems #LI-KN1 #LI-HYBRID Why work here: At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Please contact if you need the job advert or form in another format.

Job DescriptionJob Summary: The Manager of Group Customer Care oversees all aspects of group voluntary benefits insurance administration: new group onboarding, electronic data interchange (EDI), account management, claims customer service, billing, payment processing, coverage termination, and other administrative processes. This role ensures efficient administration of various group voluntary insurance products, leading a team dedicated to delivering exceptional service to internal stakeholders and external customers. This role is responsible for the day-to-day operations within the group division, supporting customers through all phases of operations from implementation and file transfer setup to billing, payment processing, and ongoing account management. The Manager’s key objective is to ensure the team provides comprehensive assistance and exceptional customer service that aligns with the company’s service standards and objectives. Beyond operational oversight, the Manager of Group Customer Care must uphold Atlantic American Corporation’s Mission, Vision, and Values by fostering internal partnerships and demonstrating customer service excellence. Strong communication skills, both verbal and written, are essential, along with expertise in technology tools, analytics, and problem-solving. A thorough understanding of group health and life insurance products, compliance requirements, and industry principles is critical to driving efficiency and service excellence. Key Responsibilities: • Operational Oversight: Manage day-to-day operations of group policy administration, billing, customer service, account management and claims inquiries to ensure adherence to company policies, regulatory requirements, and service level agreements. Ensure timely and successful service delivery to internal and external customers., • Team Leadership: Lead and mentor team members. Foster a culture of collaboration, continuous improvement, and customer-centricity. Develop long-lasting, trusted-advisor relationships with plan administrators and key customer stakeholders., • Training and Development: Develop training programs and resources for new hires as well as ongoing skills enhancement for current team members. Ensure the team is equipped with necessary technical knowledge and customer service skills to exceed customer expectations., • Process Improvement: Identify opportunities to streamline operations, enhance efficiency, and improve quality through process redesign, automation, and implementation of best practices., • Financial Management: Oversee financial transactions related to premiums, claims payments, and reimbursements. Ensure accuracy, compliance, and efficient funds management., • Customer and Agent Support: Collaborate closely with customer service teams to resolve escalated issues, provide guidance on complex cases, and ensure timely resolution of customer and broker inquiries. Deliver strong and strategic relationship management, communication, and reporting. Identify and remediate issues., • Policy Support: Work closely with underwriting teams to review and assess policy applications, endorsements, and renewals. Ensure accuracy and compliance with underwriting guidelines., • Risk Management: Monitor and assess operational risks, develop mitigation strategies, and implement controls to safeguard company assets and maintain regulatory compliance. Qualifications: • Minimum two to four years of experience in Group Insurance operations, • Three or more years of experience leading insurance operations with a focus on group life and health products, • Bachelor’s degree in Business Administration, Insurance, Finance, or related field (Master’s degree preferred), • Strong understanding of the life and health insurance industry, insurance policies, claims processing, underwriting, risk management principles, privacy, and regulatory compliance, • Experience in leading cross-functional teams and managing operations to drive efficiency and exceptional customer service in a complex operational environment, • Demonstrated expertise training, developing, coaching, and mentoring a diverse team, • Experience in process improvement and workflow optimization using process-improvement methodologies such as Six Sigma or Lean is preferred Skills: • Analytical Skills: Strong analytical skills with the ability to interpret data, identify trends, make data-driven decisions, analyze performance metrics, and implement strategies for improvement, • Attention to Detail: Exceptional attention to detail to ensure accuracy in processing and documentation, • Communication: Excellent verbal and written communication skills, ability to interact effectively with internal and external stakeholders, strong negotiation and conflict resolution skills, • Process improvement: Demonstrated experience improving processes and driving efficiency, • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time, people, and projects efficiently in a high-volume environment, • Leadership and Organizational Skills: Proven ability to effectively influence others and resolve client and technical issues, • Technical Skills: Proficiency with Microsoft Office Suite particularly Excel (VLOOKUP & Pivot Tables), Word, PowerPoint, Outlook, and Teams, • Integrity: Strong commitment to ethical standards in healthcare billing and fraud prevention, • Adaptability: Flexibility to adapt to changing industry trends, company policies, and stakeholder needs, • Collaboration: Ability to work collaboratively with internal and external stakeholders, • Customer Service: Superior customer service skills and commitment to excellence Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.

Job Description Hi, we're Oscar. We're hiring a Member Escalations Team Lead to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role You will be the expert on production team workflows and is responsible for driving goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. This role partners with stakeholders to assist members with their health insurance needs, while partnering with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team. You will report to the Manager, Member Escalations Operations. Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Georgia. #LI-Remote Pay Transparency: The base pay for this role in all other locations is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities • Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks, • Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise, • Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers., • Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives, • Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values, • Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team, • Identify and closing gaps on existing operational workflows, • Work collaboratively across production and other Oscar teams to implement best practice, • Compliance with all applicable laws and regulations, • Other duties as assignedQualifications, • 2+ years experience in a customer service or escalations environment, • 1+ years healthcare and/or insurance experience, • 2+ years of direct people management experience, • 1+ years of experience using data and metrics to drive improvements, • 1+ years of experience working with teams in multiple locations and multiple disciplines, • 1+ years managing projectsBonus Points, • Bachelor's degree, • 1+ years of claims processing experience, • Lean Six Sigma or Process Improvement certification, • Advanced Google Suite or Microsoft Office capabilities At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionRole OverviewThe Senior Manager, Claims Analytics, leads the claims analytics function within the Implementation organization. This role is responsible for overseeing complex reimbursement and payment accuracy analyses, managing analysts, setting analytical standards, and partnering cross-functionally with GTM, Customer Success, Product, and Engineering teams to ensure successful client implementations.This role combines deep healthcare claims expertise with people leadership, strategic thinking, and operational execution to scale analytics capabilities and drive measurable financial outcomes for clients.Key ResponsibilitiesLeadership & Strategy • Lead and mentor a team of Implementation Claims Analysts, setting priorities, performance expectations, and development plans. Define and standardize analytical methodologies, reporting frameworks, and best practices for claims and reimbursement analysis., • Partner with Implementation leadership to align analytics deliverables with client goals, timelines, and success metrics., • Act as a subject-matter expert in claims analytics for complex or high-visibility client implementations.Analytics & Execution, • Oversee large-scale analysis of claims data related to charge capture, reimbursement, underpayment, overpayment, and payment accuracy., • Ensure the delivery of exception-driven, actionable insights that clearly identify systemic versus isolated issues., • Review and validate analytical outputs, ensuring accuracy, consistency, and clarity in reporting and client-facing deliverables., • Guide analyses related to:, • Payor reimbursement behavior and trends, • RVU productivity and payment alignment, • Revenue cycle optimization opportunities, • Financial performance to benchmarks, goals, and norms Cross-Functional Collaboration • Partner with GTM and Customer Success teams to support implementations, renewals, and expansion opportunities through analytics insights., • Collaborate with Product and Engineering teams to influence roadmap priorities based on claims analysis findings and client needs., • Serve as a senior analytics representative in client-facing discussions, executive readouts, and strategic reviews. Technical Oversight • Provide guidance on data ingestion and processing pipelines using SQL*Loader, Oracle, shell scripting, and cloud-based tools., • Oversee advanced analytics leveraging SQL, PL/SQL, Python, Scala, Spark, and AWS., • Ensure scalable, repeatable approaches to analyzing billions of claims records across clients. Required Qualifications • 8+ years of experience in healthcare claims analytics, payment accuracy, or reimbursement analysis., • Prior experience working with claims editing or payment accuracy vendors., • Strong expertise in medical coding, billing guidelines, and reimbursement methodologies., • Proven people leadership experience managing and developing analytics teams., • Advanced proficiency in SQL and experience working with large healthcare datasets., • Strong executive communication and presentation skills. Core Competencies • Strategic thinking with a strong bias toward execution, • Ability to lead through ambiguity and change, • High accountability and ownership mindset, • Strong client-facing presence and stakeholder management skills, • Passion for building scalable analytics capabilities and high-performing teams

Job DescriptionMount Yonah Medical Billing is a growing 3rd party billing company specializing in substance abuse and mental health billing. We are looking for dedicated individuals to join our team! We are located in Atlanta, GA (Dunwoody). Type: Full-time Schedule: Monday - Friday 8:30am - 5pm Payment Poster Job Description: The Payment Poster oversees the intake of payments. Your responsibilities will include accepting payments, processing billing statements, and conducting audits for each billing cycle. The ideal candidate for this position is efficient, has high attention to detail, understands the importance of accuracy and checking your work, and is industrious. This is the type of job where the day goes by quickly and you will rarely be idle. If you enjoy detail-oriented work that will always keep you busy, please apply! Payment Poster Responsibilities • Review denials and partially paid claims and help resolve discrepancies, • Follow up on pending claims to ensure they are paid and/or corrected, • Collect delinquent accounts, • Create insurance and client aging reportsPayment Poster Qualifications, • Associate's Degree or higher required, • Successful completion of a program in medical billing and coding will be considered in lieu of degree requirement, • Current Certified Medical Reimbursement Specialist (CMRS) certification preferred not necessary, • Experience in medical, hospital and/or mental health billing and collections strongly preferred, • Must have ability to handle multiple and changing priorities and meet deadlines, • Must be detail-oriented, • Must be able to work with a team as needed and independently as neededWhy you should join our team:, • Healthcare, • PTO accrual, • Paid holidays, • Fast-growing company with opportunities for growth and advancement, • Bonus structure after 90 days Powered by JazzHR s19XD44z8w

Job DescriptionWe seek a licensed, compassionate Part-Time Physical Therapist contracted to deliver expert rehabilitation care tailored to personal injury patients, helping them regain mobility, manage pain, and return to everyday function in a supportive outpatient clinic environment 1 to 2 days a week. Job OverviewAs a Physical Therapist at Precision Injury Care, PC, you will evaluate patients affected by motor vehicle accidents, workplace injuries, and other trauma-related conditions. Your role involves developing and implementing individualized treatment plans designed to reduce pain, restore function, and optimize recovery. You will collaborate closely with physicians, case managers, and other healthcare professionals to ensure coordinated, high-quality care focused on excellent patient outcomes.Primary Duties and Responsibilities • Conduct comprehensive patient assessments, including physical examinations, functional tests, and review of medical histories related to personal injuries., • Develop tailored rehabilitation and treatment plans specifically targeted toward recovery from musculoskeletal injuries, soft tissue damage, and post-surgical care., • Guide patients through therapeutic exercises, manual therapy (including massage and joint mobilization), and use specialized equipment such as ultrasound and electrical stimulation as appropriate., • Monitor and document patient progress meticulously; adjust treatment protocols based on patient response and recovery trajectory., • Educate patients and their families on injury prevention, proper body mechanics, home exercise programs, and pain management strategies., • Coordinate with physicians, attorneys, insurance providers, and case managers as needed to facilitate patient care and claims processing., • Comply with all relevant healthcare regulations, documentation standards, and clinic policies to maintain legal, ethical, and professional standards., • Maintain clinic safety standards, including hygiene and equipment functionality; support clinic operations as required.Required Skills and Qualifications, • Doctor of Physical Therapy (DPT) degree from an accredited program., • Current and valid Georgia State Physical Therapy license., • Successful completion of the National Physical Therapy Examination (NPTE)., • Strong proficiency in manual therapy techniques and therapeutic exercise prescription., • Excellent communication and interpersonal skills to motivate patients and collaborate with multidisciplinary teams., • Ability to document and utilize electronic medical records (EMR) for accurate patient record keeping., • Sound knowledge of anatomy, physiology, kinesiology, and rehabilitation principles relevant to injury recovery., • Compassion, patience, and dedication to patient-centered care., • Physical stamina and dexterity required for patient assistance and therapy delivery.Preferred Qualifications, • Board certification or specialization in orthopedics, sports medicine, or related fields., • Experience working in a personal injury or workers’ compensation setting., • CPR/BLS certification., • Bilingual abilities supporting the local patient demographic.

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. As a growing and innovative organization, we operate with a high degree of agility. Employees are expected to adapt to evolving business needs, step in to support cross-functional initiatives, and contribute beyond traditional role boundaries when needed. This collaborative and flexible mindset is essential to our success. We encourage cross-training, ongoing development, and a commitment to learning across all areas of the business—ensuring we continue to grow and you continue to thrive as a high-performing, mission-driven team. Join us as we put healthcare on a better path!! Job Description The Sr. Director, Health Plan Relationships is the executive owner of assigned self-insured health plan client relationships and serves as the primary liaison between client leadership and internal operations. This role is accountable for seamless client transition from Sales through implementation and into ongoing performance management and servicing. The Sr. Director owns the day-to-day executive relationship, performance delivery oversight, and strategic value realization across care management, analytics and analytic platform, utilization management, claims processing, benefits administration, and HEDIS quality performance. The Sr. Director ensures that each client achieves measurable improvement in total cost of care, utilization efficiency, quality outcomes, and member experience — positioning the organization as the market-leading high-value, low-cost partner in value-based health plan services. Why This Role Matters This position ensures seamless transition from commercial promise to operational performance. By owning the full client lifecycle — from contract signature through implementation and into measurable value realization — the Sr. Director directly safeguards retention, revenue stability, and market differentiation. WHAT YOU'LL BE DOING Client Transition, Implementation & Lifecycle Ownership • Serving as the executive owner of new client transitions from Sales to contract execution., • Leading formal handoff process from Sales to Operations, ensuring scope clarity, contractual alignment, performance guarantees, and implementation readiness., • Working with Operations to develop a summary implementation plan that can be used for client alignment and tracking, • Establishing implementation governance structure, milestone tracking, and executive reporting cadence., • Ensuring on-time, on-budget, and contractually compliant go-live., • Partnering with implementation, operational, and consultative teams to drive successful onboarding, including, where applicable, based on contract scope:, • Data integration and eligibility feeds, • Claims platform setup and configuration, • Benefit plan build validation, • Utilization management program alignment, • Care management workflows and member outreach readiness, • Analytics platform deployment and reporting configuration, • Transitioning the client from the implementation phase to steady-state servicing with clear performance baseline metrics and first-year value roadmap., • Serving as the single accountable executive point of contact for assigned self-insured employer health plans., • Building trusted, C-suite relationships (HR, Finance, Benefits, Population Health leadership)., • Acting as the conduit for surfacing blockers to senior client leaders (in sync with operations) in a clear, actionable, and trust-based manner, • Leading recurring executive business reviews (QBRs), performance reviews, and strategic planning sessions., • Providing consultative support to client executive and operational teams to increase customer/company synergies., • Translating complex operational and clinical data into clear executive-level insights and actions., • Total cost of care (TCOC), • Utilization management effectiveness (IP vs ASC site-of-care optimization, medical necessity integrity, observation vs inpatient trends, SNF LOS), • Care management engagement and impact, • Claims accuracy and financial integrity, • Benefit plan performance and optimization, • HEDIS gap closure and quality outcomes, • Partner cross-functionally with operations, clinical leadership, analytics, and claims teams to ensure contractual performance delivery., • Cost containment opportunities, • Site-of-care migration opportunities, • Avoidable ED/IP utilization reduction strategies, • Pharmacy optimization opportunities, • Quality improvement and risk capture gaps, • Benefit design leverage points, • Develop strategic recommendations that align financial performance with improved member outcomes., • Identifying opportunities for service expansion within existing accounts (analytics platform adoption, UM enhancements, care management programs, etc.)., • Supporting renewal strategy and retention through demonstrable performance and executive alignment., • Ensuring care programs and operational workflows are optimized for a seamless member experience., • Monitoring member satisfaction indicators and recommending process improvements., • Successful new client implementations (on-time, on-budget, clean go-live), • Client retention and renewal rates, • Year-over-year total cost of care trend reduction, • Improvement in utilization efficiency (IP admits per 1,000, site-of-care optimization, SNF LOS reduction), • HEDIS measure improvement and gap closure rates, • Care management engagement and impact metrics, • Executive client satisfaction scores (NPS among executives and key influencers), • Expansion of revenue within existing accounts Qualifications WHAT YOU'LL NEED FOR SUCCESS • 4+ years of experience in healthcare client service and strategy, program implementation, and/or support for value-based care services and technologies., • Demonstrated experience leading client implementations and cross-functional onboarding processes., • Healthcare and value-based care dynamics, • Utilization management processes, • Claims processing and benefit administration, • Population health analytics, • HEDIS quality measurement, • Demonstrated experience managing executive-level client relationships., • Strong financial acumen with ability to analyze cost-of-care drivers and ROI., • Exceptional communication and executive presentation skills., • Clinical or advanced business degree (MBA, MHA, MPH, RN), • Experience working with employer-sponsored health plans or TPAs., • Background in value-based care models or alternative payment arrangements., • Familiarity with population health analytics platforms and reporting tools. Additional Information The base salary for this role is $170,000.00 to $180,000.00. This is a fully remote position with expected travel up to 50% to various client locations. ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. COMPENSATION: The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements. SECONDARY EMPLOYMENT At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest. To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.