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  • Lead HVAC Service Technician No On Call
    Lead HVAC Service Technician No On Call
    8 hours ago
    Full-time
    New Hyde Park

    Benefits: Tool Allowance/ Boot Allowance 401(k) matching Company car Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources Lead HVAC Service Technician No On Call T.F. O'Brien Cooling & Heating New Hyde Park, NY Full Time $50,000 to $120,000 Competitive Weekly Pay + Benefits, Career Growth Opportunities, Positive Workplace Culture, Stability You have probably seen our trucks or TV commercials. T.F. OBrien is a family-owned and operated company that has been in business for over 90 years and proudly serves customers' heating, cooling, and Indoor Air Quality needs in Long Island, Queens, and Brooklyn. At T.F. OBrien, we strive to be different from other companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve. These differences are best captured in our 33 Fundamentals that are the foundation for our extraordinary culture. This is what sets us apart and drives our success. We call it, The T.F. OBrien Difference. Why Choose T.F. OBrien? and What We Offer? Quality and Excellence: We pledge to deliver unparalleled quality and excellence in all our services. As a team, we strive to redefine ultimate service and dependability. Ethical Customer Interactions: Demonstrating the highest standards of ethics, morals, honesty, and trust, we guarantee a customer experience that exceeds expectations. Respect and Recognition: Join a company that values respect for every employee, vendor, and customer. We celebrate ethical and moral behaviors and recognize triumphs, fostering a common mission of personal and professional success. Effective Communication and Growth: Experience an environment of truth where constructive criticism, continuous education, and constant encouragement lead to the best solutions for challenges. We promote personal growth for all team members, supporting a work-life balance. Community Involvement: Be part of a company that actively supports the communities we serve. Through charitable involvement, both physically and financially, we contribute to the well-being of the places where we live, work, and play, from involvement with John Crazy Socks to being involved with the Town Wide Fund of Huntington Long Island. We Offer Great Benefits: Competitive compensation Opportunities For Overtime Spiffs/Bonuses "FREE" Contribution to your retirement plan Health/Dental and Vision Insurance Get recognized for your accomplishments through internal advancement opportunities. Free, Laundered Uniforms Cell Phone Tool/Boot Allowance Paid In-house/Outside Training Full work all year round Utilize our newest company trucks while accessing our local, fully stocked warehouse! Maintain a work-life balance with a paid time off policy, sick time, and holiday pay Tablet, Gas Card, and more! Were looking for candidates who are interested in working for an employer that offers a great family atmosphere and who are willing to continuously learn, enhance, and hone their skills in the HVAC industry. When you strive for excellence as a T.F. OBrien team member, youll be rewarded with competitive wages, benefits, and the support you need to succeed in your career. Whether youre a new technician just starting out or a seasoned professional with years of experience in the HVAC field, youll find that T.F. OBrien offers you unlimited opportunities. As an HVAC Service Technician, you will: Service, repair, and/or propose replacement of warm air furnaces, air conditioners, air distribution systems, boilers, water heaters, related piping, and electrical To service and start equipment and adjust to the manufacturer's and job specifications To troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly Provide exceptional customer service by explaining HVAC system operations, offering solutions, and addressing customer concerns. Perform required documentation for each call, including recommendations, repairs, accurate readings, and observations. Have the client sign the necessary paperwork and collect payments as directed Mentor and train junior HVAC technicians. Provide guidance on best practices, troubleshooting techniques, and customer service skills. Strong analytical skills and attention to detail for troubleshooting and resolving complex HVAC system issues. Stay updated on emerging HVAC technologies, such as smart thermostats and energy-efficient systems, and be capable of troubleshooting and repairing these newer systems. Physical Requirements: Physically able to work on HVAC units. Will be required to work in settings with extreme cold or extreme heat, depending on the time of year. Prolonged periods of standing, kneeling, crawling, or climbing ladders. Must be able to lift 50 pounds at a time. If this is an opportunity for you, apply with your resume today! We look forward to hearing from you and potentially welcoming you to the T.F. OBrien team! Please Note: A minimum of 4 years of driving experience is required, and be over the age of 21. We Hire Veterans!

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  • VP of Client Experience
    VP of Client Experience
    1 month ago
    $220000 yearly
    Full-time
    Melville

    The Opportunity As the VP of Client Experience, you are responsible for orchestrating the entire customer success function, with the primary goal of ensuring customers are satisfied, achieving their desired outcomes, and contributing to the company's growth and success. You will display strong leadership, strategic thinking, and a deep understanding of the customer's journey. Your ultimate goal will be to enhance the customer experience and ensure a seamless customer journey with KWI. The Company We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands. We unify Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence. As the VP of Client Experience, you excel at the below core competencies The impact you’ll make • Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization., • Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth., • Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience., • Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization., • Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met., • Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships., • Ensure alignment between customer success and the broader organizational strategy, driving a customer – centric culture., • Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution., • Represent the company at industry events, conferences, and networking opportunities to enhance the company's brand and foster new business relationships., • Support and continue to build a best-in-class client services team by creating processes, training, and rolling out new business initiatives., • Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements. What you will bring • Bachelor’s Degree in Business or a related field preferred, • 8+ years of relevant leadership experience in customer success or related function, • 5+ years’ experience building relationships with executives with company level decision making authority, • 5+ years’ experience with B2B Software companies, • Experience working within the retail industry highly preferred, • Proven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions., • Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindset, • Highly skilled at presenting in large groups, both in-person and virtually, and managing challenging or escalated client situations, • Excellent critical thinking skills, combined with the ability to present beliefs clearly and compellingly in verbal and written form, particularly the ability to convey technical / nuanced information in an accessible and understandable manner, • Experience implementing internal process for cross functional teams to deliver on customer needs As a member of the KWI team you will receive • Full Medical, Dental and Vision, • 4 weeks of PTO in your first year, • Summer Fridays....all year round, • Tuition Reimbursement, • Discount from building café, • 401(K) with a 50% company match (up to 6% of employee contribution), • Employee Referral Program, • (1) Volunteer day each year Our work space We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday. We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year. Our commitment to you At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.

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  • Behavior Technician (Childcare)
    Behavior Technician (Childcare)
    1 month ago
    $20–$24 hourly
    Part-time
    Oceanside

    We are seeking a part-time Behavior Technician (BT) in ABA who works directly with clients (individuals with Autism and related behavioral challenges) to implement behavioral services under the supervision of a Board Certified Behavior Analyst (BCBA). The role involves implementing behavior plans, collecting data on client progress, and supporting individuals with autism. Our BTs are dedicated and compassionate professionals who provide exceptional ABA services to a variety of clients. If you are passionate about making a positive impact on the lives of children, A Better Way ABA is the place for you! We are hiring for immediate start in Oceanside. Monday-Thursday from 3-7 PM Sundays from 11 AM to 6 PM 23 Hours a week. Role Responsibilities: Deliver one-on-one in-home ABA therapy to children with autism. Collect accurate data during sessions to monitor progress. Keep detailed and accurate records of client progress, session notes, and any observed changes in behavior is crucial. Implement behavioral plans developed by the BCBA/LBA. Collaborate with other members of the therapy team, including BCBAs, other BTs, and parents/guardians. Respond promptly to the needs and requests of clients, their families, and supervisors. Maintain clear and effective communication with families, supervisors, and other relevant stakeholders. Job Requirements: Possess a minimum of a high school diploma or equivalent. Minimum of 1 year of prior experience working with children or in a related field. Examples of related jobs include Paraprofessional, Special Education Teacher, Special Education Teacher's Aide, Registered Behavior Technician (RBT, Autism Aide, Behavior Interventionist, BI, Developmental Therapist, ABA Therapist, ABA Interventionist, Behavior Technician, classroom assistant, childcare specialist, daycare worker, and direct care worker. Strong communication, problem-solving, and organizational skills. Knowledge and adherence to HIPAA confidentiality laws. Other Job Information: Typical work hours range from 15-30 per week. Ability to work flexible schedules and choose your own hours. Must be available after school hours and/or weekends. Most cases will start after 3 pm, Monday-Friday. Behavioral Technician (BT) Benefits: Flexible Part-time or Full-Time Schedules Sign On Bonuses up to $250 available Multiple openings across all five boroughs

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  • Full Time Administrative Assistant
    Full Time Administrative Assistant
    1 month ago
    $19–$21 hourly
    Full-time
    East Norwich

    Pay: $19.00 - $21.00 per hour Job description: Administrative Assistant - Full Time Monday- Friday 9am-5pm. A Prominent Real Estate Office, Laffey Real Estate is one of the largest family owned Real Estate firms on Long Island and Queens with 10 locations. Administrative assistant role includes many parts of the Real Estate Industry. This candidate will work with other leaders and team members in each of the business departments. About the Role Are you a highly organized and motivated individual with excellent administrative skills? Join Laffey Real Estate, one of the largest and most prominent family-owned real estate firms on Long Island and in Queens. With 10 locations, we are seeking a full-time Administrative Assistant to become a vital part of our team. In this role, you will be a key player, collaborating with leaders and team members across all business departments to help our firm operate smoothly and efficiently. What You'll Do: Act as the first point of contact for our office, managing phones and professional email correspondence. Maintain accurate records through meticulous data entry. Master our CRM system to support our client relations. Apply your strong decision-making and time management skills to a variety of administrative tasks. Who We're Looking For: The ideal candidate is a proficient professional with a solid command of technology and communication. Must be proficient in: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher), Microsoft 365, and Canva. Adept at using: Instagram and Facebook for business. Skills: Exceptional time management, organizational, and decision-making skills. Communication: Strong verbal and written communication is essential. Real estate experience is a plus, but not required—we will provide comprehensive training! Job Type: Full-time Benefits: Paid time off Work Location: In person

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