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📌 Job Title: Front Desk Receptionist Company: ACA Acupuncture & Wellness - Bayside Location: Bayside, NY Job Type: [Full-Time/Part-Time] 📑 Job Summary: ACA Acupuncture & Wellness - Bayside is seeking a friendly, organized, and customer-focused Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will manage front desk operations, schedule appointments, handle patient inquiries, and maintain a welcoming and professional environment for all visitors. 📌 Key Responsibilities: Greet patients and visitors warmly and professionally upon arrival. Answer and direct incoming phone calls, emails, and messages promptly. Schedule, confirm, and manage patient appointments using clinic scheduling software. Maintain an organized and clean reception area. Handle patient check-in and check-out procedures, including collecting payments and providing receipts. Verify patient information and insurance details as needed. Assist with administrative tasks such as filing, scanning, and maintaining patient records. Provide general information about ACA’s acupuncture and wellness services. Address patient questions, concerns, and reschedule requests courteously and efficiently. Collaborate with practitioners and staff to ensure smooth clinic operations. 📌 Qualifications: High school diploma or equivalent; additional certification in office administration is a plus. Previous front desk, receptionist, or customer service experience, preferably in a healthcare or wellness setting. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and scheduling software (experience with JaneApp or similar platforms is a plus). Strong organizational skills and attention to detail. Ability to multitask and work well in a fast-paced environment. Friendly, positive attitude with a professional appearance and demeanor. Knowledge or interest in acupuncture, holistic health, or wellness practices is a plus. 📌 Work Environment: Front desk/reception area within a calm, wellness-focused clinical setting. Team-oriented culture committed to patient care and holistic health practices. 📌 About ACA Acupuncture & Wellness - Bayside: ACA Acupuncture & Wellness is a leading provider of integrative healthcare services, offering personalized acupuncture treatments, herbal medicine, and wellness therapies to help patients achieve balance and optimal health. We are dedicated to creating a serene and healing environment for every patient.
Medical Receptionist – Bilingual (Spanish Required) 💼 Compensation: $20/hour Are you a sharp, proactive professional who thrives in a fast-paced, high-volume medical office? We’re looking for a Medical Receptionist who can not only manage the front desk with poise and efficiency, but who also anticipates needs, navigates changing priorities independently, and delivers a top-tier patient experience every time. As the first point of contact for our patients, your role is critical in setting the tone for a positive, compassionate, and organized healthcare experience. This position demands someone who is not only highly organized and detail-oriented, but also an excellent communicator, team collaborator, and fluent Spanish speaker. Key Responsibilities -Greet and check-in patients with warmth and professionalism. -Manage phone systems, schedule appointments, and address patient inquiries promptly and courteously. - Maintain and update patient records using eClinicalWorks; ensure accuracy and compliance with ICD-10 coding. - Verify insurance and obtain all necessary patient documentation. - Facilitate communication between patients and clinical staff to support seamless workflows. -Perform general administrative duties, including filing, data entry, and maintaining the medical office’s organization. - Adhere strictly to HIPAA and patient confidentiality guidelines. What We’re Looking For - Fluency in Spanish is required – this is essential for supporting our diverse patient population. -Proven experience in a fast-paced, high-volume medical office. -Proficiency with eClinicalWorks (ECW) and familiarity with ICD-10 coding and medical terminology. - A team player who brings positive energy, but also someone who can operate independently, take initiative, and anticipate workflow needs without constant oversight. -Excellent phone etiquette, customer service, and multitasking skills. - A compassionate, proactive approach to patient care and daily responsibilities. Why Join Us? You’ll become part of a passionate healthcare team that values precision, empathy, and efficiency. We support our staff in growing professionally while making a real impact on patients' lives each day. Ready to bring your skills and energy to a team that truly values proactive, collaborative professionals? Apply today and help us deliver exceptional care—right from the front desk.
JOB DESCRIPTION Job Description Description: About Us: At Advocare Jersey Heights Pediatrics, we are dedicated to providing compassionate and high-quality care to children and their families. Our pediatric practice is a warm and welcoming environment, and we’re looking for a friendly, reliable, and organized Front Desk Medical Receptionist to be the first point of contact for our young patients and their families. If you are passionate about working in pediatrics and enjoy creating positive experiences for children and parents, we’d love for you to join our team. The Front Desk Medical Receptionist plays an essential role in ensuring smooth operations in our pediatric practice. You’ll be the first face our patients see and the voice they hear when calling, so a warm, friendly demeanor and exceptional organizational skills are key to this role. Benefits Available: - Medical and Prescription Drug Coverage - Dental Insurance - Vision Insurance - 401K Employer Match - Flexible Spending Accounts (FSA) - Health Savings Account (HSA) - Voluntary Hospital Indemnity Insurance - Voluntary Term Life and AD&D Insurance - Voluntary Short-Term Disability & Long-Term Disability Insurance - Voluntary Critical Illness, Cancer, and Accident Insurance - MetLife Auto/Vehicle & Home Insurance Discounts How to Apply: Please submit your resume if you want to be considered for this position! Requirements: Key Responsibilities: - Greet patients and families with warmth and professionalism as they arrive - Check in patients, verify insurance information, and update personal details - Schedule, confirm, and reschedule pediatric appointments - Answer phone calls, direct inquiries, and assist parents with appointment-related questions - Collect co-pays, process payments, and provide receipts - Maintain patient records and ensure all forms are completed accurately - Help manage patient flow in a busy office, coordinating with clinical staff - Keep the reception area clean, organized, and welcoming for children and parents - Educate families about office policies, insurance, and payment procedures - Ensure confidentiality and privacy of patient information in accordance with HIPAA guidelines Qualifications: - High school diploma or equivalent required - Previous experience in a pediatric medical office or healthcare setting preferred - Familiarity with pediatric terminology and patient needs is a plus - Proficiency with electronic medical records (EMR) systems - Excellent communication skills with a focus on interacting with children and parents - Strong organizational skills with the ability to multitask in a fast-paced environment - Friendly, patient, and empathetic attitude toward children and families - Bilingual (English/Spanish or other languages) is a plus but not required
We are looking for a professional, reliable, and experienced Medical Front Desk Receptionist to join our healthcare team. The ideal candidate must be fluent in Spanish and English and have proven experience with insurance verification, patient eligibility checks, and prior authorizations. This position is essential in ensuring a smooth patient flow and excellent customer service experience for our diverse patient population. Key Responsibilities: Greet patients warmly, check patients in and out, and manage patient intake forms. Answer multi-line phones, schedule and confirm appointments, and handle patient inquiries professionally. Verify patient insurance coverage, obtain authorizations, and check eligibility prior to appointments. Process prior authorizations for medications, procedures, and diagnostic tests. Order patient supplies. Manage patient referral. Collect co-pays and patient balances; post payments accurately. Assist with maintaining accurate patient records and updating demographic information. Serve as an interpreter for Spanish-speaking patients as needed. Ensure patient confidentiality and compliance with HIPAA regulations. Support providers and clinical staff with administrative tasks as needed. Qualifications: High school diploma or equivalent required. Fluent in Spanish and English (speaking, reading, and writing) — required. Minimum 1–2 years of experience as a medical front desk receptionist or medical office assistant. Strong knowledge of insurance plans, eligibility, and prior authorization processes. Familiarity with Electronic Medical Records (EMR) systems (e.g., eClinicalWorks, Athena, Epic). Excellent communication and customer service skills. Ability to multitask and remain organized in a busy medical office environment. Professional appearance and demeanor. Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team! Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!