Trabajos clinical care coordinator en Hoboken, New Jersey - Page 3Crear alertas

Job Description Position Summary The Clinical Coordinator will be a key contact for patients entering HMH’s behavioral health programs, managing the pre-admission and admission process. This is a key new leadership role involving coordination with stakeholders encompassing initial consultations, intake assessments, liaison with divisional and agency leadership such as the Medical Director, and Program Directors, as well as community-based organizations and regulatory agencies to ensure timely and appropriate service referrals. The Clinical Coordinator will conduct outreach and coordinate with external resources to enhance treatment access, particularly for Asian Youth & Young Adults (A&YAs) and their families. This includes providing one-on-one navigation support to both new and existing patients to ensure seamless intake appointments with program directors. Key Responsibilities: • Coordinate all referrals for mental health services, including direct patient referrals, hospital referrals, internal referrals, and referrals from outside agencies., • Complete all pre-admission screenings and required documentation in alignment with agency protocols and regulatory standards., • Utilize evidence-based practices and interventions to screen all new patients and provide referrals as appropriate to internal and external services., • Partner with Program Directors to assign cases to therapists/counselors as indicated based on assessing clinical compatibility and patient needs., • Ensure that individuals referred to services are connected to appropriate programs and receive the necessary level of care, including follow-up when needed., • Collaborate with administrative staff to ensure initial appointments with providers are expedited and to promote engagement in the treatment process., • Establish and implement an ongoing tracking system to monitor and report on referrals, admissions, patient flow, and service capacities to ensure timely access to care and appropriate service delivery., • Create policies and procedures to address the needs of A&YAs (e.g. parental/guardian consent, intake forms)., • Conduct community outreach and engagement to expand the agency’s referral network and strengthen partnerships with external providers., • Collaborate closely with the Program Directors, Medical Director, and the Assistant Executive Director to enhance the agency’s capacity to improve access to services., • Attend professional meetings, educational conferences, and workshops, to maintain and improve professional competence., • Master's degree in social work, Counseling, or Psychology, or related field, • Prefer a valid license in New York - LMHC, LMSW, LCSW, PhD, PsyD, or licensed professional in a related field, • Minimum of 1 year of experience working with individuals receiving mental health services, • Bilingual fluency required, with demonstrated proficiency in Mandarin, • Familiarity with admission criteria and regulatory guidelines set by the New York State Office of Mental Health (OMH) and the Office of Addiction Services and Support (OASAS)., • Demonstrated ability to respond to crises independently and link individual to appropriate levels of care., • Strong organizational and communication skills with the ability to manage multiple referrals and prioritize tasks effectively., • Demonstrated cultural proficiency and experience working with communities of color and/or communities in urban, underserved neighborhoods that bear a disproportionately high burden of illness., • Understanding of racial/social justice and equity issues., • Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and electronic medical records, and willingness to learn new systems as needed. Compensation Range: $52 - $58K per annum Hours: Monday to Friday, 37.5 hours/week Excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays annually. Hamilton-Madison House is an Equal Opportunity Employer

Job Description Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Why you should apply: In this role, you'll coordinate care, connect people with vital community resources, and empower them on their recovery journey. You’ll work with veterans, individuals facing mental health and substance use challenges, and underserved communities—helping them access benefits, housing, medical care, and more. Department: CCBHC- Hudson County Salary: $48,000- $50,000 Location: Hoboken, NJ Work hours: Monday-Friday (3 days 9:00am-5:00pm, 2 days 12:00pm-8:00pm) Position Overview: Provide wrap around service, linkage, service coordination, and outreach as needed. SOAR trained to support rapid benefit acquisition and approved to do presumptive eligibility to ensure benefits for acquiring medication and services. Teaching and modeling of recovery concepts and skills to support each person’s individualized recovery journey, community integration, and improved health outcomes. Essential Job Functions: Responsibilities: • One case manager position will act as lead care coordinator for Veterans and Active Military resources. One case manager position will act as lead care coordinator for SUD and MH resources. One case manager position will be a peer provider, which provides a peer perspective to the team and persons served., • Case Managers provide on-site and mobile in-home service and transportation for engagement with resources new to the service recipient and family to assist with access to benefits and services., • Consults with the CCBHC team regarding the assessment, treatment and rehabilitation needs of persons served and ensures referral and connection to needed services and resources per the plan., • Assists with development and review of person-centered plans, • Coordinates referrals and linkages to housing, mental health, substance abuse, medical, and various social service providers as needed for the individual. Provides monitoring of service providers including routine follow-up with service providers and community resources to assess provision of services per the person-centered plan, • Supports individuals with developing a supportive network in the community, such as: VA, Vocational, Elderly, and self-help centers, schools, and through the development of a Wellness Recovery Action Plan and facilitation of IMR, • Attends all scheduled team meetings, community, and hospital-based referral and/or discharge planning meetings, • 24-hour on-call coverage on a rotating schedule as needed, • As needed, will be trained on, and will provide culturally competent services which address the diverse needs of the population served and as identified on the needs assessment., • As needed, will be trained on, and will provide services in alignment with the clinical mental health guidelines promulgated by the Veteran’s Health Administration (VHA) and the Uniform Mental Health Services Handbook and assist with coordination and collaboration with VHA as needed. Requirements: Education/Certifications: • Bachelors with at least 2 years’ experience, • SOARS and Presumptive Eligibility trained, • CPR certified, • Two years paid post degree work experience in mental health case management role., • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Vehicle required, • Local travel for outreach to persons receiving services, to assist persons served to navigate and to engage in services necessary to meet individualized recovery plan goals, and to attend care coordination meetings., • Travel estimated at approximately 15% EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply. #HP

Job Description $10,000 Sign-On Bonus or Student Loan Assistance! MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees. MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury, or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home. Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient’s recovery from illness, injury or surgery at home. You will provide a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. Under the direction of a Coordinator of Care RN, the Licensed Practical Nurse will perform revisits to patients in theirhome based on a skilled need. You will implement the plan of care and evaluate the patient's treatment. You will document the visit electronically within 24-48 hours. • Under the direction of an RN, accurately observes, measures, records and reports clinical datarelated to a patient’s health status, • Accurately collect, communicate and document any sign(s) or symptom(s) outside of establishedparameters indicating a decline in an individual patient’s health status, • Under the direction of an RN, accurately reconciles and administers prescribed medicationsaccording to the physician prescribed plan of care, • NY State LPN License required, • Minimum of one year Med/surg experience in a hospital or Longterm Care facility required, • Must have a driver license and car, • Good computer skills required

Job Description Fee for Service rates: Daily revisit rate: $48 per visit and Daily Weekend/Holiday revisit rate: $55 per visit. MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees. MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury, or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home. Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient’s recovery from illness, injury or surgery at home. You will provide a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. Under the direction of a Coordinator of Care RN, the Licensed Practical Nurse will perform revisits to patients in theirhome based on a skilled need. You will implement the plan of care and evaluate the patient's treatment. You will document the visit electronically within 24-48 hours. • Under the direction of an RN, accurately observes, measures, records and reports clinical datarelated to a patient’s health status, • Accurately collect, communicate and document any sign(s) or symptom(s) outside of establishedparameters indicating a decline in an individual patient’s health status, • Under the direction of an RN, accurately reconciles and administers prescribed medicationsaccording to the physician prescribed plan of care, • Under the direction of an RN, accurately performs all nursing treatments (eg. Urinary catherization,sterile dressing change, tracheal suctioning) indicated in the physician prescribed plan of care, • NY State LPN (Licensed Practical Nurse) License required, • Minimum of one year Med/surg experience in a hospital or Longterm Care facility required, • Driver License and car maybe required based on job location

Job Description About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit . How This Role Makes A DifferenceThe Travel Clinical Research Coordinator primary responsibilities are to utilize Good Clinical Practices (GCP) in the process of screening, as well as enrolling and closely monitoring clinical research study subjects while ensuring protocol and regulatory compliance. Due to enhanced experience in Care Access' decentralized clinical research process, the Travel Clinical Coordinator will be able to assume a greater study workload, overall study responsibility, and more detailed, Site, Sponsor and CRO interactions, while conveying a positive image of Care Access to the community, Sponsors, CROs, and study participants and their family members. The Travel Clinical Research Coordinator is proficient at ICH/GCP, Good Documentation Practices (GDP), and ALCOA-C+. The travel clinical research coordinator role is a mid-level position where the individual has strong working knowledge and experience in the clinical research industry and can perform their duties independently with little day to day guidance from their managers. The Travel Clinical Coordinator will be mentored by their CRC Lead, Site Manager, Senior Manager, and other leaders within clinical operations. How You'll Make An Impact • Study Preparation:, • Ability to understand and follow institutional SOPs, • Review and assess protocol, study manuals, and the investigator drug brochure (including amendments) for clarity, logistical feasibility, safety, inconsistencies, etc., • Assist PI, Regulatory, Start-up and the Clinical Trial Manager(s) to ensure that all training and study requirements are met prior to trial conduct, • Discuss study medication, required procedures, eligibility criteria and impact on clinic flow with your manager, Investigator, and site staff, • Assist with planning and creation of appropriate recruitment and marketing materials, • Assist in development of recruitment plan and obtain listing of potential candidates to contact from an internal subject database like StudyTeam, CRIO, etc., • Actively work with recruitment team in calling and recruiting subjects for your studies and other site studies, • Attend Investigator meetings as requested/required and/or coordinate/attend pre-study site visits, site initiation visits and monitor visits with clinical staff and Sponsor/CRO representatives, • Assist in the creation or review of protocol specific source documents, • Determine facility, equipment and outsource vendor requirements and availability, • Ensure adequate supplies have arrived on site for protocol initiation (lab kits, study medication, specialized equipment, IVRS/EDC access and passwords) and study maintenance, • Ensure education of Assistant CRCs, research assistants, site staff and/or sub-investigators is completed for required tasks, • Study Management:, • Integrate new therapeutic, more complex trial load with existing trial load, delegate tasks as necessary, and prioritize activities with specific regard to protocol timelines and participant safety., • Maintain organized file for source documents, patient charts, CRFs, regulatory and study supplies, • Where appropriate, Investigational Product Accountability: receive, inventory, dispense, monitor patient compliance, and reorder as necessary. Document on accountability log and patient records, • Collect and evaluate concomitant medications, • Collect, process, and ship biological specimens as directed by protocol and/or laboratory manual., • Integrate monitoring visits and study teleconferences into existing work schedule to allow for adequate preparation and time for interaction during meetings, • Ensure trial activities are continuously discussed with covering personnel in preparation of vacation or sick leave, • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials, • Communicate sponsor updates, patient specific concerns/progress, unforeseen issues, and overall trial management with appropriate members of Care Access team in an ongoing fashion, • Maintain effective relationships with study participants and other Care Access personnel, • Interact in a positive, professional manner with patients, sponsor representatives, investigators and Care Access personnel and management, • Strong and clear communication skills, both verbally and in writing, • Accept accountability for actions and function independently, • Patient Coordination:, • Prescreen study candidates by telephone and review exclusionary conditions or medications prior to scheduling screening appointment, • Obtain informed consent per Care Access SOP and document process when revised ICF discussed with patient during course of the trial, • Administer delegated study questionnaires, where appropriate., • Collect and evaluate medical records with the support of medically qualified members of the study team., • Complete visit procedures and ensure proper specimen collection, processing and shipment in accordance with protocol, • Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc., • Review laboratory results, ECGs, and other test results (e.g., MRIs) for completeness and alert values, ensuring investigator review in a timely fashion, • Proficient at recognizing adverse events (AEs) and Serious Adverse Events (SAEs), • Ensure safety monitoring or symptomatic treatment is initiated as prescribed or as specified in protocol, • Schedule patients within visit windows, notify personnel as needed for procedures and integrate visits with existing schedules to maximize efficient workflow and patient turnaround, • Dispense study medication per protocol and/or IVRS systems. Educate patient on proper administration and importance of compliance., • Monitor patient progress on study medication, • Documentation:, • Record data legibly, in real time on source documents; note additional information that may assist with causality of adverse events, explain protocol deviations, or document patient progress. Correct errors per SOP, • Accurately record study medication inventory, medication dispensation, and patient compliance. Ensure accurate maintenance of dispensing logs and IVRS confirmation is conducted in a timely fashion., • Maintain copies of all prescriptions written for study or non-study medication or procedures in patient chart, • Accurately transcribe data to CRF or EDC., • Resolve data management queries and correct source data as needed, • Record protocol exemptions and deviations as appropriate with sponsor., • Complete Note(s)-to-File for patient chart and regulatory filing if necessary, • Ensure all sponsor correspondence (e-mail, telephone conversations) are printed and given to appropriate personnel for regulatory filing, • Maintain copies of patient-specific correspondence in source charts, • Assist regulatory personnel with completion of continuing/final review reports, • Perform other duties as assigned. The Expertise Required, • Bilingual proficiency required: Must be fluent in both English and Spanish, with the ability to effectively communicate (written and verbal) in both languages., • Excellent working knowledge of clinical trials, medicine and research terminology, • Excellent working knowledge of federal regulations, good clinical practices (GCP), good documentation practices (GDP), and ALCOA-C+, • Ability to communicate and work effectively with a diverse team of professionals, • Strong organizational, prioritization and leadership skills and capabilities with a strong attention to detail, • Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word, and excel., • Proficiency with technology used to support the clinical trial industry. CTMS systems like CRIO, clinical conductor, Clinical Ink; EDC systems like MediData, Oracle, and Inform; ePRO, eConsent and IWRS/IXRS, etc., • Critical thinker and problem solver, • Friendly, outgoing personality; maintain a positive attitude under pressure, • High level of self-motivation and energy, • Excellent professional writing and communication skills, • BS in nursing, pharmacy or other related science or combination of equivalent education preferred in the Arts or Sciences preferred, • RN or LPN preferred, • Research Professional Certification- CRCC or exam eligibility preferred, • A minimum of 3 to 4 years Clinical Research experience, • A minimum of 2 years prior Clinical Research Coordinator experience, management level preferred. How We Work Together, • Travel: Extensive travel required. Candidates must be willing to travel 75% of the time nationwide., • Duties may require travel for a two-week stretch, followed by one week home., • Frequency and length of travel may depend on the length and location of study., • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: Mandatory Employer Disclosures: Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Job Description$ 60,000 to $ 62,000 per annum The SkillSpring Department of The New Jewish Home is looking for a full time Workforce Programs Case Coordinator. JOB SUMMARY: As a key member of the SkillSpring (f/k/a GCD) department, the Workforce Programs Case Coordinator will engage with current participants in the young adult and high school programs in an effort to prepare for and secure employment. The role of the Workforce Programs Care Coordinator is to collaborate with SkillSpring participants using the care management process including: assessing a person’s functional level, their physical, cognitive, social-emotional status and their support system; developing a plan of care that addresses the needs and problems identified and incorporating the services that are needed to enhance the current support system; identifying and arranging for coordinated delivery of those services; monitoring changes in the person’s condition, and reassessing the person’s needs on a regular basis. This team member will serve in a coaching role and effectively advocate for program participants to have their various needs met with compassion and grace. The Workforce Programs Case Coordinator must possess a strong work ethic, a passion for working with underserved young adults, and be able to build and manage relationships with internal and external partners contributing to the professional success of the SkillSpring Department and its program participants. REPORTS TO: Young Adult Program Manager- Workforce Programs DUTIES AND RESPONSIBILITIES: 1. Ensure the health, safety and well-being of participants in the young adult program, by providing support and supervision of all activities., 2. Screen and identify young adult participants in need of care coordination services. Conduct comprehensive assessments by interviewing young adult participants to identify their participant’s needs and goals., 3. Collaborate with the SkillSpring Young Adult or Health Care Explorers teams, to identify problems or needs that require special planning, intervention, teaching or follow-up., 4. Actively support measures that prioritize the participant’s needs and promotes the effective use of resources. Facilitate the participant’s involvement in the direction of care., 5. Identify, plan and arrange for appropriate services by applying a knowledge of local regional and federal services and regulations. Collaborate with the participants, programming teams and community services., 6. Coordinate implementation of the care plan with case conferences and working collaboratively with community based partners on these conferences. to maximize continuity of care, 7. Monitor the participant’s needs and responsiveness to care plan interventions. Communicate with providers who are delivering care and services for the purpose of maintaining the quality of care. Maintain and revise care plan as the participant’s needs change., 8. Document assessments, plans, interventions, the participant’s goals and their response to care management. Evaluate the participant’s response to the plan of care and the appropriateness of services. Collaborate with team members to identify the participant status and need for care plan adaptation., 9. Participate in process improvement groups. Utilize benchmarking and other sources to identify best practice. Participate in setting performance targets to improve quality. Promote and assist with development of appropriate education materials. Promote and facilitate effective communication throughout the continuum of care., 10. Maintain, update and actively improve care management skills, including identification of high risk individuals, care coordination, transition planning and implementation and knowledge of community resources. Work collaboratively with SkillSpring staff., 11. In collaboration with the Workforce team, facilitation of young adult programming including professional development, clinical skills training, and health career exploration., 12. In collaboration with the Workforce team, monitor participation of young adult programming by scheduling, tracking and reporting on various data points, including but not limited to attendance and surveys., 13. In collaboration with the Workforce team, support the SkillSpring team, leading and supporting other program activities as needed., 14. Create an environment that is diverse, culturally sensitive and relevant to the needs of young adults., 15. Perform other related duties as required. *This position may require some mornings, evenings and Saturdays at multiple sites. Hours, days and locations fluctuate based on seasonal changes. Skills & Requirements JOB QUALIFICATIONS: • Bachelor’s Degree in Social Work required, • Experience with underserved, urban young adults and first-generation college students, • Passion for working with youth and young adults, • Familiarity with healthcare career trajectories, • Experience developing new roles or new initiatives, • Excellent interpersonal skills; Engaging, extroverted personality is a strong asset, • Strong computer literacy- specifically Excel, is required, • Ability to read, analyze and interpret raw data, • Working knowledge of a CRM is highly desirable, • Ability to write reports, business correspondence, and procedure manuals (writing sample required), • Experience in planning and facilitating group workshops/events, • Ability to work independently and as a part of a team, • Excellent verbal and written communication required, • Attention to detail and deadlines, • Flexibility and adaptability a must, • Bilingual preferred (Spanish/English) PHYSICAL DEMANDS: • Required to stand and talk or hear, walk and sit., • Lift and/or move up to 25 pounds., • Travel to multiple divisions when necessary.

Job Description Our client is seeking a personable, detail-oriented professional to join their team as an Intake Coordinator, where you'll play a key role in supporting patients and creating a seamless intake experience. Our client is dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. They have become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. The Intake Coordinator reports to the Patient Experience Manager and is a full-time, non-exempt, hybrid position requiring 4 days in-office in the New York City office. As part of the Intake team, you will act as the first point of contact for families seeking clinical services. You will answer inquiries, provide information about the practice, and schedule appointments with members of the clinical team. Furthermore, you will play a crucial role in ensuring families relate to the appropriate resources and support to meet their needs. Responsibilities: • Complete initial intake screenings, coordinate patient evaluations, and schedule appointments within the electronic medical record (EMR) system., • Communicate professionally with new patients via phone and email providing information about the intake process and answers to frequently asked questions., • Oversee patient experience from the time patients contact the organization to the time they schedule their first appointment., • Review new intakes with the clinical team or use knowledge of the clinical practice for appropriate case assignments., • Provide appropriate follow-up to communicate clinicians' recommendations for scheduling onsite or externally., • Manage high priorities and multi-task in a fast-paced work environment., • Resolve urgent, sensitive, and confidential issues with discretion and integrity, and strictly protect personal health information., • Assist with training new support staff and provide team coverage when necessary., • Perform additional job-related duties as needed. Qualifications: • Bachelor's degree in psychology or related field., • 2+ years of relevant experience Special Considerations: The anticipated salary range for this position is $53,351 - $57,000 USD annually. Our client's competitive compensation and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. Our client is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation.

Job Description Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Reports to: LCSW, Clinical Director Pay Rate: Up to $70,000 Positions reporting to this position: None FLSA Status: Exempt Purpose of the Position The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor. Responsibilities: • Assess the needs of the individual and/or family by completing a psychosocial assessment., • Engage the families and/or individuals in short term counseling, groups, and workshops., • Refer clients to other service providers within the community for long term services., • Participate in Win meetings to address the needs of adults and children receiving clinical services., • Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services., • Provide crisis intervention to clients., • Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients., • Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed., • Engage parents in the development of service plans and refer children for outside services., • Conduct play groups for children to address issues of trauma as needed., • Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed., • Facilitate workshops and groups as needed., • Must be able to escort clients to appointments as needed on public transportation., • Must be able to work evenings, at least one Saturday a month and some holidays., • Commitment to Win’s mission, vision, and values., • LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment., • Demonstrated experience facilitating groups and developing group curricula., • Experience with standardized assessment tools., • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations., • Performs job duties that include work requiring advanced knowledge in the field of social work/mental health., • Must be available for on call rotation., • Must attend required internal and external meetings as well as trainings assigned by the supervisor., • Leading Others: Assists with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitors performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Reports to: LCSW, Clinical Director Pay Rate: Up to $70,000 per year Positions reporting to this position: None FLSA Status: Exempt Purpose of the Position The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor. Responsibilities: • Assess the needs of the individual and/or family by completing a psychosocial assessment., • Engage the families and/or individuals in short term counseling, groups, and workshops., • Refer clients to other service providers within the community for long term services., • Participate in Win meetings to address the needs of adults and children receiving clinical services., • Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services., • Provide crisis intervention to clients., • Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients., • Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed., • Engage parents in the development of service plans and refer children for outside services., • Conduct play groups for children to address issues of trauma as needed., • Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed., • Facilitate workshops and groups as needed., • Must be able to escort clients to appointments as needed on public transportation., • Must be able to work evenings, at least one Saturday a month and some holidays., • Commitment to Win’s mission, vision, and values., • LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment., • Demonstrated experience facilitating groups and developing group curricula., • Experience with standardized assessment tools., • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations., • Performs job duties that include work requiring advanced knowledge in the field of social work/mental health., • Must be available for on call rotation., • Must attend required internal and external meetings as well as trainings assigned by the supervisor., • Leading Others: Assists with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitors performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. Program Halsey - Valhalla IRA Location Valhalla - 5 Halsey Place Schedule: Full-Time, Sunday - Thursday Sunday: 10:00 am - 6:oo pm Monday: 3:00 pm - 11:00 pm Tuesday: 3:00 pm - 11:oo pm Wednesday: 3:00 pm - 11:00 pm Thursday: 10:00 am - 6:00 pm Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements: Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation: $23.10/hour - $23.10/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Client Care Coordinator (Park Overlook) PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Park Overlook location in the Bronx, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Vertex LLC is a prominent behavioral health organization based in New York City, dedicated to providing comprehensive outpatient services for individuals and families experiencing substance use and mental health challenges. We are seeking a detail-oriented and compassionate Client Services Coordinator to join our team. In this role, you will serve as the first point of contact for clients, facilitate intake and scheduling processes, and provide exceptional administrative support to ensure seamless service delivery. The Client Services Coordinator plays a vital role in fostering a welcoming environment, coordinating client care, and supporting clinical staff to promote effective treatment outcomes. Responsibilities • Serve as the primary contact for clients, answering inquiries via phone, email, and in person., • Coordinate client intake, registration, and scheduling of appointments across multiple programs and sites., • Maintain accurate client records and manage data entry into electronic health record systems., • Collaborate with clinical and administrative teams to facilitate smooth client flow and support care coordination., • Assist with insurance verification, authorizations, and billing processes as needed., • Participate in quality assurance and compliance activities to uphold organizational standards., • High school diploma or equivalent required; associate's or bachelor's degree preferred., • Previous experience in a healthcare or behavioral health administrative role is an asset., • Strong organizational and multitasking skills with attention to detail., • Excellent communication and interpersonal abilities., • Proficiency with electronic health record systems and Microsoft Office Suite., • Ability to handle sensitive information with confidentiality and professionalism., • Customer service orientation and ability to work collaboratively within a team.

Job Description Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Intake and assessment for individuals seeking assistance, • Triage counseling; mediation for internal conflicts, • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a trauma-informed intervention (ARC) for youth with more complex mental health needs and challenges, • Collaborate and coordinate with on-site mental health providers to ensure clients access to care, • Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & SNAP, • Coordinate with the Benefits Coordinator in assessing clients’ eligibility and assist with processing for SSI benefits, • Completion of application for Supportive Housing and SSI for youth who are eligible, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Designing and developing curriculum for funder required educational groups, • Provide group led facilitation and conduct educational presentations on topics related to sub-populations of homeless youth, • Street outreach to homeless and street involved young people, as assigned, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone, • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • Experience working in a social services setting, OR, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards, • Experience working with youth who have Co-occurring Disorders, • Experience in implementing Evidence Based Interventions in trauma informed care in work with youth Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Understanding of harm reduction perspective If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal

Job Description About Us The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary Under the supervision of the Managing Director of Congregate Care, the Program Director will partner with the Social Services team to develop policies, procedures and programs within the site as well as the larger WSFSSH Community. This position is responsible for the operations of the building, staff supervision, operation of the program within the budget, facility maintenance, and compliance. The role ensures that all residents and staff are treated with respect and dignity. This is a full-time position (5) days a week on-site with on-call responsibilities. Job Duties & Responsibilities Responsibilities include but are not limited to: Building Management • Maintain relationships with block association(s) and other community groups, • Regulatory bodies, including but not limited to: New York State Department of Health (DOH); New York City Department of Health and Mental Hygiene (DOHMH); NYC Department of Buildings (DOB); NYC Fire Department (FDNY), • Ensure building operation continuity. Implement and/or supervise ordering, repairs, and maintenance, • Collect rent/program fees and address any arrears, • Administer the annual income certification and program agreement renewals, • Partner with WSFSSH HR Department in recruiting, hiring, and training staff for the residence, • Provide ongoing supervision and evaluation of staff performance to all building staff and work closely with Clinical Coordinator to supervise social services team, • Manage staffing schedule to adequately service participants and meet all applicable contract and regulatory requirements, • In conjunction with WSFSSH’s accounting office, monitor budgets, spending and on-site financial record-keeping, • Manage the intake and referrals to vacant units in compliance with fair housing, marketing, referral programs including CAPS, • Establish effective 1:1 relationship with residents, • Meet regularly with participants in groups and individually, • Assure that residents receive adequate and appropriate case management, personal care aide and recreation/activity services.in compliance with DOH regulations, • With the Food Services Director, oversee the 7 day/week meal program to ensure compliance with nutrition standards, participant satisfaction, appealing presentation, and timeliness, • Respond to grievances. crisis intervention as needed. Respond to and manage onsite emergencies and safety concerns ensuring all notifications, documentation and reports are submitted timely, • Monitor common spaces to ensure it is inviting and accessible to all participants, • Monitor cleanliness, ensure timely repairs and schedule painting as needed, • Coordinate planning and evaluation of the residence’s goals and programs, • Collaborate with team to establish and maintain high level of care and respect for and communication with residence participants, • Assist in the development of a long-range plan to assure the financial stability of the facility, • Work cooperatively with other staff members, • Share information about participant progress, needs, and problems with appropriate staff, • Attend training sessions and conferences as required for enhancement of job skills, • Submit all required reports in a complete and timely manner, • Experience working with population served including but not limited to: Older adults with mental illness, chronic medical conditions and/or experience with homelessness., • Proven management skills, • Experience with RealPage, Yardi or similar property management software a plus, • Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary., • Able to work with staff and participants in a multi-cultural environment, • Preferred: Bilingual English/Spanish, • Able to speak, read, write English (as required by DSS regulation 487.9.13), • 4-year degree, preferably in Social Work or related degree with at least one year in a supervisory experience in the field; Master’s degree a plus, • Prolonged periods sitting at a desk and working on a computer, • Must be able to lift or push up to 10 pounds at a time Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 9am - 5pm (35) hours

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Park Slope- Union St. clinic in Brooklyn Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Brooklyn Heights clinic in Brooklyn. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team part-time at our E 56th St. location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Williamsburg- Grand St. clinic Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our W 82nd st location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Midtown East- 2nd Ave location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job Description Under the general supervision of the Team Leader/Evening Coordinator or designee, Peer Specialists serve as role models, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals and assist in the development of community support systems and networks. The Peer Specialist assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. The majority of duties are often performed independently under general supervision. The Peer Specialist assists residents through supportive counseling to participate as fully as possible in the life of the community with the intent of achieving individual goals that foster personal growth and the highest level of independence possible and desired. ESSENTIAL JOB FUNCTIONS: • Counsels residents regarding plans for meeting service needs, and aids the recipients to mobilize inner capabilities and environmental resources to attain life goals including goals of goals of housing., • Educates residents about self-help techniques and self-help group processes, • Teaches residents effective coping strategies based on personal experience, • Teaches symptom management skills, • Assists in clarifying rehabilitation and recovery goals., • Assists in maintaining up-to-date, accurate individual case records on each resident., • Assists in obtaining and developing resource information for residents in all aspects of their care; disseminates this information to recipients in a manner that is clear and understandable., • Assist the resident in meeting service plan goals., • Helps facilitate individualized services to the resident that meet the diverse needs of the recipient and focus on the discharge-planning goal of housing., • Explains the types of clinical services, and ICL programs available to recipients; helps instruct the recipient in daily living skills, socialization skill enhancement, conflict resolution and most importantly, housing readiness., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Assists in referring residents to community resources and other organizations. Accompanies recipients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Advocates on behalf of recipient with outside service providers and within ICL., • Assists resident in finding and getting into vocational training or other training opportunities, and works with other team members in addressing the needs of residents., • Immediately reports serious incidents, serious incident allegations, incidents or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for residents and files missing person reports on recipients not accounted for in accordance with ICL policy and procedure., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Ability to work with residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Knowledge of how disabilities can adversely affect functioning and ways to cope with or overcome such effects, • Ability to read and write at least at a 12th grade level and to follow written and oral instructions, • Ability to accompany or transport residents (some assignments may require possession of a valid driver's license)., • Completion of an internship or comparable training in peer advocacy preferred; experience in providing advocacy services to people who are mentally ill and/or homeless., • Past or current recipient of mental health, substance services or homeless services preferred.

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator (Social Worker) is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure the client’s successful progress towards independent living. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or obtain licensure within three (3) months of hire, and have a master’s degree in social work from an accredited school of social work, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths & service needs, • Provide clear written reports that capture family assessment findings & recommendations, • Assist families that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education for families, • Prioritize & conduct unit visits to the high-risk families that are in-shelter to coordinate safety planning efforts in the household, • Prepare children & parents to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of the family, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services as needed, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for families in-shelter by facilitating in person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have, if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage., • Provide therapeutic groups (music, art, general support groups for caregivers or children); facilitate group work to address family issues, enhance life skills, etc., • Participate in family meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with family, and provide the family with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description CLIENT CARE COORDINATOR INTENSIVE CASE MANAGEMENT QUEENS SUPERVISED RELEASE POSTED: 2/20/2026 Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. POSITION SUMMARY Reporting to the Clinical Supervisor, the Client Care Coordinator will provide community-based support to clients in their neighborhood or preferred location throughout NYC. Clients receiving community based engagement will meet the program's eligibility criteria of high risk or high need and require a support team to meet with them where they're at to facilitate early intervention. The Client Care Coordinator is an integral part of the Clinical Services Department with Queens Supervised Release, which strives to support clients in improving behavioral health, promotes recovery and rehabilitation, and provides the highest quality care and support in a responsive and effective manner to high needs and high-risk clients who can be served in the community by creating new opportunities for success. PRIMARY RESPONSIBILITIES • Coordinating care, treatment and services within multiple health care systems including public health insurance and Medicaid entitlements., • Creates proactive care plans with a supportive community-based team for mental health and substance abuse services as well as overall physical health concerns., • Assist clients in securing medical care, entitlement and other community support that promote integrated physical and mental health, safety, well-being, and recovery., • Communicates with client, client caregivers, and/or families (if applicable). Educates clients about condition management, monitor overall progress and help them contact specialists to support implementation of treatment plans., • Persistent engagement and continued observation to help assess client's improvements and/or ongoing needs or behavior., • Maintain accurate and timely progress notes using best practices for records retention, confidentiality, and document storage., • Collaborate with external stakeholders, especially hospitals and primary care physicians to achieve consistent and progressive engagement and continued well-being., • Provide support using strengths-based, recovery-oriented, trauma-informed, and culturally sensitive practices. Organization and Critical Thinking Skills • Highly organized with the ability to prioritize and balance multiple tasks and work effectively in a deadline-driven environment., • Must be able to work independently and carry-out directives with minimal supervision., • Approaches daily work with a solution-driven attitude and a willingness to take a hands-on approach to resolving challenges., • Uses critical thinking, common sense, and creativity to find solutions and alternative options., • Demonstrated ability to handle client engagement, feedback, questions and complaints with tact and professionalism., • Interacts with a confident and approachable demeanor., • Clear and concise written communications designed to inform or instruct., • Ability to work effectively with a diverse group of participants, staff, and stakeholders., • Adaptable to changing situations, with a positive outlook., • Communicates and collaborates with a diverse population of staff, participants and service providers to enhance engagement and ensure quality., • Communicates with all stakeholders and clients in a respectful manner that acknowledges differences, circumstances, and experiences., • Maintain healthy working habits by using scheduling tools and sharing calendars to ensure that all clients are getting adequate attention., • Correctly documents and records a client's status and progress and ensures that all information is up to date to aid in the steady progression of their treatment plans., • Intermediate experience with MS Office suite with working knowledge Excel for data management., • Ability to quickly adapt to a customized case management system created in Microsoft Dynamics., • Support the client's self-efficacy by empowering them to make the changes that they want and reinforcing positive habits., • Guides client through the treatment plan and behavior change process; recognize/acknowledge the positive changes that are made and continue encouraging behavioral changes along the way., • Bachelor's Degree required and minimum of two years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement, as a care coordinator, navigator or similar role., • Experience must include demonstrated success at assessing, executing, and advocating care plans which help clients navigate service, follow through on referrals and linkages in the community, and ongoing documentation of client monitoring, and progress., • Experience in a multidisciplinary setting and field-based clinical work preferred., • Strong commitment to social justice and CJA's mission and core values., • Individuals with lived experience are encouraged to apply., • Fluency in Spanish a plus, • Experience must include demonstrated success at assessing, executing, and advocating care plans which help clients navigate service, follow through on referrals and l on referrals and linkages in the community, and ongoing documentation of client monitoring, and progress. This is a visible role with direct client-facing responsibilities engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in-person 5 days a week. • Typical hours are 9am – 5pm or 1pm to 9pm., • To provide optimal coverage for client engagement, regularly scheduled workweeks will include weekends and night shifts., • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. LOCATION: QUEENS, NY SALARY: $63,026 CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Note: Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating and retaining a workforce of diverse talent and a culture of inclusion and belonging that honors and welcomes people with a variety of backgrounds, experiences, and perspectives. We are proud to be an equal opportunity employer with a track record of encouraging and supporting the employment of people with lived experiences in the legal system. We are dedicated to advancing our mission and work by recruiting and building multi-disciplinary teams that reflect the racial, ethnic, culture and gender identities of the clients and communities we serve. We encourage individuals of all backgrounds to apply. Our employment practices are equitable and fair, without consideration of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, prior arrest or conviction, employment status, parental status, veteran status, or any other protected status under applicable laws.

Job Description WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING Social Worker I - Bilingual Spanish Only The Social Worker I works as part of the social service team. They report to the Clinical Coordinator, or Director of Clinical and Social Services, while working closely with their Building Manager. A Social Worker I is an exempt employee who is required to have a Masters’ Degree. They are expected to be able to work autonomously while developing 1:1 relationships with the residents. This relationship will enable the Social Worker I to provide a comprehensive range of social work services to the residents and enable the residents to establish and maintain safe and independent lifestyles in the community. WSFSSH strongly supports M.S.W. level social workers obtaining their licensing. We offer study groups for staff who are preparing to take their exam. WSFSSH will also pay for a study course if needed, and pays for up to 2 licensing exams, as well as registration/licensing fees. Once a MSW staff member has obtained their LMSW, WSFSSH will cover reasonably priced ceu credits in order to meet licensing requirements. In addition, WSFSSH will provide weekly clinical supervision by a LCSW, and because WSFSSH is a waivered agency with the NYS Education Dept, a LMSW's work experience will count towards their LCSW. Typically, after 3 years of full time employment, a LMSW will be eligible to apply for their LCSW. Similarly, WSFSSH will cover testing and licensing fees to obtain the clinical license, and when LCSW is obtained, WSFSSH will cover the cost of CEUs to maintain the license. Responsibilities • Assist residents in obtaining and maintaining appropriate medical and mental health services., • Assist residents in obtaining and maintaining entitlements., • Assist residents in obtaining and maintaining home care., • Provide care coordination for residents, as needed, between community service providers., • Assist residents in establishing and/or maintaining family and social relationships., • Through in-house and community referrals, assist residents in participating in socialization activities., • Assist residents with budgeting, income maintenance etc. to ensure on-time payment of rent., • Assist residents with money management as needed., • Follow up with resident and other service providers during out of facility stays such as hospitalizations and/or short-term rehabilitation placements., • Oversee the discharge planning process for residents as applicable, including the completion of all necessary discharge forms and/or applications to other facilities., • Provide individual counseling as needed., • Escort residents to appointments as needed., • Provide crisis intervention services as needed., • Provision of group work services for residents, including recreational, educational and/or clinical groupwork., • Participate in the intake process of prospective residents as assigned., • Maintain professional roles and boundaries., • Work cooperatively with other staff members., • Share information about resident progress, needs, and problems with other staff as appropriate, guided by the WSFSSH Confidentiality Policy., • Complete non-reportable and reportable incident reports as assigned., • Uphold standards of diversity, equity and inclusion in provision of services., • Maintain competency in software and data bases as required., • Implement emergency procedures as necessary., • Attend supervision meetings, team meetings and staff meetings., • Maintain thorough case records, including case notes, support plans and psychosocial histories within the time frames required by WSFSSH and the contract/regulatory agencies where applicable., • Other duties as assigned. Qualifications • MSW preferred, or MA in human services field with a minimum of two years social work experience, • Fluency in written and oral English AND Spanish required, • Experience with older adults and people with mental illness and/or substance use preferred Employee Acknowledgement Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday, 9am-5pm 35 hours

Job Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Caring Communities provides housing and mental health services to those with documented history of homelessness, substance abuse, and chronic mental illness. STATEMENT OF THE JOB The Social Worker, will create a valuable and meaningful experience for tenants to receive services needed for the ability to live in one’s home independently. The Social Worker will provide social service support to the staff of POP Management. The Social Worker will provide services throughout the residence through consultation, assessment and modeling. Social Worker will liaise with social service staff and Catholic Charities Brooklyn and Queens’s portfolio to further develop the individual, group, and community with interventions to meet the needs of tenants. The Social Worker, will enhance the Team by performing interventions, coordinate care and services with social service teams in the buildings. The Social Worker will develop groups and assist in bringing the communities and resources together already developed in the senior properties and regions. Social Worker will work in a team approach with Clinical Director to find effective approaches and evidence-based practices to assist staff in their regions. The Social Worker will ensure the Agency Mission and Strategic Goals are upheld and modeled for other staff, while also promoted to tenants and the broader community in which our programs work. DUTIES AND RESPONSIBILITIES • In coordination with on-site housing to ensures development of appropriate education and social supportive programming is consistently taking place at senior buildings., • Plan, coordinate and facilitate social, wellness and recovery groups and workshops and document all, • Facilitate coordinating care on targeted critical/high need cases with social service coordinators., • Work through a team approach in a partnership with Regional Property Manager, Social Service staff and recertification specialist and maintenance staff to identify and respond to targeted tenants in need., • Conduct and facilitate field visits with Social Service Coordinators and document all meetings, • Conduct and attend case conference with tenants, families and Social Service Coordinators, • Accompany tenants with Social Service Coordinators to face to face meetings as needed., • Oversee the screening, admission and discharge processes and complete statistical reports on census accordingly., • Participate in staff development and provide staff supervision to BA level staff/Resident Wellness Coordinator and staff training through regularly scheduled and documented supervision and in-service trainings, • Review and assure charts are in audit readiness through documented chart review., • Responsible for orienting and training new staff., • Conduct one-on-one training with Social Service Coordinator/Social Worker, • Complete Agency, Program, and POP/CCNS reports and submit in a timely manner, • Serves as a liaison between multiple social service projects in senior buildings, • Conduct home visits with social service coordinator to assess safety, • Meet with Social Workers and Social Service Coordinators on site to follow up on critical needs cases and provide direction to social service partnerships, • Report, manages and assess risk/high risk management issues to Clinical Director/Director of Field Operations, • Respond to crisis and emergencies in collaboration with and in absence of Clinical Director/Director of Field Operations, • Strictly adheres to and enforces all the Agency policies regarding Confidentiality and Corporate Compliance regulations and maintains compliance with HIPPA regulations regarding the privacy act., • Adhere to compliance with fire, safety, and health standards per POPM., • Liaise with CCNS departments, including Integrated Health and Wellness, Older Adult, Family and Community Services, Community Programming, Office of Mission, as appropriate., • Facilitate and attend weekly team meetings with staff, POP staff and Geriatric Wellness Nurse, • Participate in-service trainings related to management and/or integrated health/wellness, • Participate in CQI initiative and provide that information to Clinical Director/Director of Field Operations, • Attend and participate in supervision, workshops, classes, & in-service trainings on regular basis, • Provide support to Social Service Staff in the absence of Clinical Director/Director of Field Operations, • Demonstrated experience working with seniors developing social, educational, and health related programs., • Demonstrated experience in care coordination/crisis intervention with seniors., • Strong ability to motivate others, • Excellent organizational, verbal, & written communication skills., • Ability to facilitate on site meetings with CCBQ programs and outside agencies, • Ability to assess health, mental health, wellness, and housing needs, • Computer literate, including experience with all Microsoft Office software packages, local area networks, and the Internet, • Ability to work as a team member, • Regularly required to talk, hear, walk, stand, & sit., • Able to climb stairs if necessary., • Able to operate a computer keyboard, mouse & office equipment., • Ability to read printed materials and computer screens., • Ability to work flexible hours (evenings/weekends) as assigned., • Able to travel throughout the five boroughs as needed., • Ability to lift up to 10lbs. May be required to meet with tenants and / or staff throughout facilities., • We offer competitive salary and excellent benefits including:, • Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually), • Medical,, • Dental, • Vision, • Retirement Savings with Agency Match, • Transit, • Flexible Spending Account, • Life insurance, • Public Loan Forgiveness Qualified Employer

Job Description Position Summary The Healthcare Coordinator is responsible for providing comprehensive care coordination, case management, health education, and advocacy services to veterans to ensure access to quality healthcare and supportive services. This role works collaboratively with interdisciplinary teams, healthcare providers, community agencies, and internal staff to identify and address barriers to care while promoting continuity of services and positive health outcomes. The Healthcare Coordinator serves as a key resource for veterans and their families by facilitating healthcare navigation, connecting individuals to benefits and community resources, and supporting veterans in achieving their personal health and wellness goals. Key Responsibilities Care Coordination & Case Management • Provide comprehensive case management, healthcare coordination, health education, consultation, and administrative support services to veterans., • Collaborate closely with program leadership and Case Managers to identify veterans in need of healthcare navigation and supportive services., • Conduct thorough assessments in collaboration with interdisciplinary treatment teams, veterans, family members, and significant supports to identify barriers to care, strengths, risk factors, and service needs., • Develop and regularly review individualized care plans with veterans to support healthcare engagement and goal attainment., • Assist veterans in communicating healthcare preferences and personal wellness goals to encourage informed and shared decision-making., • Monitor client progress, maintain detailed and accurate documentation, and communicate updates to treatment team members as appropriate., • Evaluate the effectiveness of referrals, interventions, and support services, making modifications as needed to ensure high-quality care and positive outcomes., • Work closely with primary care providers and interdisciplinary treatment teams to coordinate services and address healthcare concerns., • Collaborate with medical, nursing, administrative, and case management professionals to promote continuity of care and improve service delivery., • Serve as a liaison between healthcare providers, community organizations, and program staff to facilitate coordinated care and communication., • Assist veterans in accessing community-based services through outreach, advocacy, and referrals., • Provide education and support to veterans and families based on individual health literacy levels and identified needs., • Identify preventative care resources and promote self-care strategies to improve overall health and wellness., • Serve as a health coach by encouraging engagement in treatment plans and supporting positive health outcomes., • Provide crisis intervention and support services as needed., • Maintain accurate, timely, and confidential client records utilizing electronic case management systems., • Ensure compliance with program standards, policies, and documentation requirements., • Provide subject matter expertise and consultation to staff and community partners regarding healthcare coordination and supportive services., • Licensed Master Social Worker (LMSW) or Licensed Practical Nurse (LPN) required., • Licensed Clinical Social Worker (LCSW) or Registered Nurse (RN) preferred.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description Join Us in Shaping the Future of Clinical Research Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values—Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration—we create an environment where meaningful work drives meaningful change. At Adams Clinical, you'll find: • A culture of respect, transparency, and continuous improvement, • Opportunities for professional growth and learning Overview Adams Clinical is a rapidly growing research site network specializing focused on late phase industry-sponsored trials of novel treatments for a variety of psychiatric and neurological conditions, supporting both inpatient and outpatient studies. Adams Clinical Site Network has locations in Watertown, MA; Boston, MA; Harlem, NY; Bronx, NY; Philadelphia, PA; and Dallas, TX. We are seeking experienced applicants for the Clinical Research Coordinator II role at our Harlem location (Zipcode: 10029). This senior role is ideal for coordinators with extensive experience managing multiple complex or high-enrolling trials and providing oversight or support in supervising research staff (e.g., CRCs, RAs). The Clinical Research Coordinator III is the highest tier in the CRC progression and serves as a senior leader in study execution. The CRC III oversees a portfolio of complex trials, manages CRCs and RAs within their portfolio, and ensures high-quality screening, enrollment, and protocol conduct. The role requires advanced competency, autonomy, and leadership in clinical research operations. Key Responsibilities • Provide full operational ownership of a portfolio of complex or high-enrolling trials, ensuring high-quality execution, enrollment targets, and data integrity., • Lead and oversee screening operations, including screening vs. target performance and SCF rates, and collaborate with the Enrollment team on process improvement initiatives to streamline screening., • Serve as the primary operational lead for study start-up activities, including SIV and PSV readiness, document preparation, development of site workflows, staff training completion, and management of study supplies., • Act as the main point of contact for sponsors, monitors, and CRO leadership, and collaborate with site staff and departments to ensure adequate staffing and operational coverage for trials., • Serve as the primary triage point for day-to-day operations, escalating issues to the Site Manager as appropriate., • Manage, mentor, and supervise CRCs and RAs supporting the portfolio, providing structured training, guidance, and performance oversight, and serve as a site resource on operational best practices, SOPs, and compliance., • Support and perform study procedures (e.g., conducting participant visits) where needed, maintaining familiarity with protocol requirements and study materials., • Ensure accurate, timely, and ALCOA+-compliant documentation, drive data accuracy and completeness, support query resolution, and maintain inspection readiness., • Oversee investigational product (IP) accountability across all assigned trials, including receipt, storage, dispensing, reconciliation, temperature monitoring, documentation, and proper disposal; ensure compliance with protocol, regulatory requirements, and site SOPs, and provide guidance and oversight to CRCs and RAs supporting IP management., • Identify operational risks, bottlenecks, or trends and propose corrective actions or process improvements at the site or portfolio level., • Monitor study and site performance metrics, including enrollment progress, visit completion, and data quality; analyze, interpret, and present operational performance to internal leadership and external sponsors., • Support hiring and staffing decisions for new studies, participate in local operational planning, and assist with study scheduling and workflow optimization., • Train and onboard new CRCs to ensure study readiness, protocol compliance, and high-quality study execution., • Bachelor's degree required., • At least 1.5 years of prior clinical research experience, some of which must include experience with industry-sponsored trials., • Demonstrated leadership in managing complex clinical trials and supporting junior staff., • Strong communication, problem-solving, and organizational skills. Pay: $85,000 - $90,000 per year Benefits: • 401(k) matching, • Medical, Dental &Vision insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status. In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required timeframe. Adams Clinical participates in E-Verify to confirm employment eligibility.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Temporary Care Support Coordinator to join our Care Support team! The Care Support Team maintains a dedicated focus on ensuring members and providers are incredibly satisfied with the Spring Health platform by coordinating various aspects of care delivery. The Temporary Care Support Coordinator will serve as the primary point of contact for our valued covered lives, members and providers, providing exceptional support and assistance through inbound and outbound communication channels included but not limited to an estimated 7 hours managing inbound calls, email, and chat platform, and ensuring timely and accurate service that exceeds our customer's expectations. This is a non-clinical support role. This is a temporary position with the opportunity to extend or become permanent full-time based on performance and/or business needs. As a temporary (contract) position, this role is not eligible for any non-statutory benefits. Flexibility required to support occasional shift adjustments (depending on business needs), ability to work 1 weekend per month and at least 4 holidays per year. Advance notice will be provided when possible. This position reports to the Care Support Team Lead. You must be willing to work any of the shifts listed below. While we always strive to accommodate your preferred choice, we cannot guarantee it will be possible. Shift confirmation will be provided upon receiving an offer. • 8:00 AM-4:00 PM EST, • 9:00 AM-5:00 PM EST, • 10:00 AM-6:00 PM EST, • 12:00 PM-8:00 PM EST, • Supporting an estimated 7 hours daily on telephonic support to our members and providers., • Providing agility and flexibility to support the volume of work that can fluctuate depending on customer demands and launch schedules., • De-escalate situations by actively listening to members' and providers' concerns and adopting a solution-focused approach while maintaining a high standard of client satisfaction and adherence to company policies and procedures., • Provide timely and effective support to members and providers through phone and email communication channels, while maintaining accurate records of interactions., • Manage all things care coordination, including but not limited to: maintaining patient charts, rescheduling appointments, executing prescription authorization forms and facilitating the release of documentation between members and providers., • Analyze and troubleshoot technical issues submitted by members and providers., • Communicate sensitive information effectively and empathetically., • Serve as a compassionate advocate for clients, ensuring their needs are met within the scope of Spring Health's services and resources available., • Member satisfaction via survey responses., • Consistently addressing inquiries and requests promptly and effectively, demonstrating responsiveness and reliability in service delivery., • Successfully managing escalated cases to resolution, ensuring that concerns are addressed in a timely and compassionate manner., • Actively contributing to process improvements aimed at enhancing service delivery, overall satisfaction, client needs and contributing to product improvements., • Collaborating effectively with internal and external stakeholders to facilitate seamless care transitions and support comprehensive care plans., • Ability to navigate sensitive customer needs in a resilient manner, • At least one year of customer service experience., • Ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment., • Experience working with individuals with diverse backgrounds and needs., • Proven experience in handling sensitive information or supporting individuals in distress., • Strong empathetic listening skills., • Ability to maintain composure and professionalism under pressure., • Understanding of confidentiality and privacy regulations/policies., • Exhibit resourcefulness, creativity, ambition, and a strong problem-solving mindset., • Ability to thrive in a fast-paced, dynamic environment while meeting the performance metrics of the role., • Technical proficiency, including the ability to troubleshoot and guide effectively., • A designated private work environment to ensure adherence to data privacy and integrity., • Experience working in Jira, Zendesk, and other ticketing systems preferred, • Experience in a phone support role working with sensitive health information preferred Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Job Title: Director, Residential Services Department: Intellectual/Developmental Disabilities Services Reports To: Vice President Classification: Exempt About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role Accountable for the development, direction, and coordination of supports for individuals receiving services from the I/DD Services department. Actively supports the organization’s mission and core values, endorsing a culture of people-centered choice and their achievement of the highest quality of life. What You’ll Do • Program Development, • Participates in the application for funding to provide residential services to adults with Intellectual/Developmental Disabilities based on people served needs and desires., • Creates, implements, and enforces policies and practices that reflect the mission and philosophy of the organization and funding sources., • Coordinates with other departments such as Clinical, Finance, General Services, QI, Development, and Human Resources, • Coordinates the management of Reportable Incidents through to their conclusion for residential programs., • Monitors Human Rights issues in regard to behavior management and the use of psychotropic medications., • Works closely with the Director Entitlements and Community Affairs to ensure full census and benefits for those individuals deemed eligible for Residential Services Delivery of Habilitative Services, • Develops, facilitates, and models appropriate treatment models and techniques used in residential settings for adults with Intellectual/Developmental Disabilities., • Provides I/DD Staff with the resources necessary to meet criteria of Residential Services and Community Inclusion, • Monitors adherence to regulations and standards for the field., • Completes observations at all residential settings at least monthly., • Reviews the staff action plans to ensure meets all regulatory regulations., • Oversees delivery of services to all individuals served in assigned programs and ensures that services are properly documented., • Recommends changes in the delivery of treatment programs based on service outcomes. Planning and Administration, • Develops and implements outcome monitoring system for staff action/habilitation plans in coordination with all services provided to the person served., • Ensures adherence to standards for OPWDD funded programs., • Creates and manages budget through subordinate supervisors., • Represents unit, department, or division in multi-disciplinary meetings., • Represents organization with governmental agencies, community groups, community based organizations, and families of residents., • Participates in the development and monitoring of each programs P.E.I.s Management and Supervision, • Responsible for: conducting one unannounced visit per month to I/DD IRAs and completing the unannounced visit checklist during each visit and reporting results to Vice P resident and Director QI within one week of visit; and following up on action items at next unannounced visit., • Actively review all evaluation and disciplinary action., • Ensures that staff meet mandatory training requirements., • Provides coaching and mentoring to subordinates., • Provides on-call emergency follow up and guidance as needed., • Must be culturally sensitive to the population being served Supervisory Responsibilities, • Manages subordinates who supervise direct care and clinical staff in the Intellectual/Developmental Disabilities Department’s, I/ DD Residential Programs., • Responsible for the overall direction, coordination, and evaluation of each program in conjunction with the Vice president of I/DD Support Services, Coordinator of Intake and Entitlements and the Senior Vice President for I/DD Services., • Gives direct supervision to non-supervisory employees who work within the I/DD offices., • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws., • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems., • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other related tasks may be assigned as deemed necessary by the organization administration. Failure to comply with the terms and conditions of the job description may result in disciplinary action up to and including termination. Employees are expected to work until all major projects and related tasks are completed to the satisfaction of their supervisor. Some early morning, evening, and weekend work is expected. Employees are paid a set weekly salary exceeding the federally required minimum and are not eligible to earn overtime compensation. The job requires them to be available and respond to phone calls pertaining to their assigned residences. I understand that my employment is for no fixed duration or location and can be terminated by either Rising Ground or me at any time with or without notice or cause for any reason not otherwise prohibited by law. I have read the job description above and agree to abide by its provisions. Your Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Supervisory Responsibility YES Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our 475 West 250th office in Riverdale, Bronx. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • 11 Paid Holidays, • Paid Sick Time, • Paid Vacation, • Medical -3 plan options, • Dental - 2 plan options It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description PURPOSE OF POSITION Community Care is a division of New York City Health and Hospitals which provides community-based health care services including: Health Home and Care Coordination, Certified Home Health Care (CHHA)/ Care Management, and Outreach/Engagement. We have over 400 clinical and non-clinical staff embedded throughout the NYC H+H enterprise who service over 9,000 patients located in group/private homes, as well as those without housing in the four boroughs of New York City. Our qualified licensed occupational therapists help get patients on the road to recovery in the comfort of the patients’ home environment. Through the rehabilitation process, patients can recapture the skills necessary to live safely at home, or in the community. AREAS OF RESPONSIBILITIES • Provides physical therapy services in accordance with the physician’s plan of care., • Assists the physician in assessing the patient’s functional level by applying appropriate tests and measurements, and advises the physician in the development and revision of the plan of care., • Evaluates patient and establishes/upgrades the plan of treatment by applying diagnostic and prognostic muscle, nerve, joint, and functional ability tests., • Treats patients through the use of therapeutic activities to relieve pain, develop and restore function, attain and maintain maximum performance, and utilize adaptive equipment with the functional limitations of the patient and in accordance with the plan of care., • Observes, documents and reports the patient’s responses to treatment and any change in the patient’s condition to the physician, and/or the coordinator of care., • Evaluates the home environment and makes appropriate recommendations with regard to safety issues., • Orders assistive devices and equipment and trains the patient in the safe and effective use of the equipment., • Instructs and advises patients, family members and other home health personnel in the phases of physical therapy in which they may assist the patient; and in the safe use of assistive devices, and the completion of the home exercise program., • Demonstrates and teaches alternate techniques to perform the activities of daily living, transfers, and mobility and positioning., • Regularly reviews the rehabilitation needs with patients; initiates/notifies the coordinator of care and/or the physician regarding the need for revisions of the patient’s plan of care. Ensures that the plan of care addresses all problems identified during the evaluation or demonstrates rationale for not doing so., • Makes referrals to other disciplines as indicated by the needs of the patients or documents rationale for not doing so. Observes signs and symptoms and reports to the physician and/or other appropriate health professionals as often as needed or as directed by the changes in the patient’s condition., • Assists with the coordination of the plan of care and maintains continuity of patient care through interdisciplinary coordination with the other health professional by attending patient care conferences., • Teaches, supervises and counsels the patient and designated caregiver regarding home care procedures as appropriate to the patient’s condition., • Develops, prepares and maintains individualized patient care documentation with accuracy, timeliness and in accordance with the Corporation’s policies., • Performs SOC Assessments for Joint Replacement cases, following specified Joint Replacement Protocol., • Participates in interdisciplinary case conferences and case load reviews to ensure optimal clinical outcomes for assigned patients., • Escalates patient care concerns in a timely manner to Assistant Director of Nursing or Assistant Director of Rehab Services to prevent patient decline and potential rehospitalization., • Collaborates with the patient and/or patient identified representative in developing appropriate treatment goals in alignment with the physician ordered plan of care., • Daily home visits require walking, driving or public transportation between visits., • May be required to climb stairs to make home visits and communicate with the office regularly before and at the end of the day and possibly between patient visits., • Travel between/to other boroughs may be required as needed., • Will be required to carry an agency issued laptop, clinical bag and cell phone. Minimum Qualifications New York State license and current registration to practice as a Physical Therapist; and, One year of post-license experience as an Physical Therapist. Department Preferences EDUCATIONAL LEVEL: Bachelors Degree or higher in the field of Physical Therapy. KNOWLEDGEABLE IN: All aspects of a Qualified Physical Therapist skill set. Knowledge of computers. Some knowledge of Home Care regulations preferable but not mandatory. EQUIPMENT/MACHINES OPERATED: DME appropriate for patient care, i.e., wheelchairs, canes, walkers, transfer devices, therabands, gait belts, etc. COMPUTER PROGRAMS/SOFTWARE OPERATED Knowledge of EPIC preferable but not mandatory. Company DescriptionNYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

Job Description Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Reports to: LCSW, Clinical Director Pay Rate: Up to $61,460.10 / Annually Positions reporting to this position: None FLSA Status: Exempt Purpose of the Position The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor. Responsibilities: • Assess the needs of the individual and/or family by completing a psychosocial assessment., • Engage the families and/or individuals in short term counseling, groups, and workshops., • Refer clients to other service providers within the community for long term services., • Participate in Win meetings to address the needs of adults and children receiving clinical services., • Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services., • Provide crisis intervention to clients., • Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients., • Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed., • Engage parents in the development of service plans and refer children for outside services., • Conduct play groups for children to address issues of trauma as needed., • Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed., • Facilitate workshops and groups as needed., • Must be able to escort clients to appointments as needed on public transportation., • Must be able to work evenings, at least one Saturday a month and some holidays., • Commitment to Win’s mission, vision, and values., • LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment., • Demonstrated experience facilitating groups and developing group curricula., • Experience with standardized assessment tools., • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations., • Performs job duties that include work requiring advanced knowledge in the field of social work/mental health., • Must be available for on call rotation., • Must attend required internal and external meetings as well as trainings assigned by the supervisor., • Leading Others: Assists with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitors performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Reports to: LCSW, Clinical Director Pay Rate: $70,000 Annually Positions reporting to this position: None FLSA Status: Exempt Purpose of the Position The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor. Responsibilities: • Assess the needs of the individual and/or family by completing a psychosocial assessment., • Engage the families and/or individuals in short term counseling, groups, and workshops., • Refer clients to other service providers within the community for long term services., • Participate in Win meetings to address the needs of adults and children receiving clinical services., • Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services., • Provide crisis intervention to clients., • Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients., • Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed., • Engage parents in the development of service plans and refer children for outside services., • Conduct play groups for children to address issues of trauma as needed., • Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed., • Facilitate workshops and groups as needed., • Must be able to escort clients to appointments as needed on public transportation., • Must be able to work evenings, at least one Saturday a month and some holidays., • Commitment to Win’s mission, vision, and values., • LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment., • Demonstrated experience facilitating groups and developing group curricula., • Experience with standardized assessment tools., • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations., • Performs job duties that include work requiring advanced knowledge in the field of social work/mental health., • Must be available for on call rotation., • Must attend required internal and external meetings as well as trainings assigned by the supervisor., • Leading Others: Assists with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitors performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus Company DescriptionThis is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionRecall Coordinator Dental Office We are seeking a friendly, motivated, and bilingual (Spanish/English) Recall Coordinator to join our dynamic dental team! If you are passionate about patient care and enjoy making a difference in people's lives through great communication, we want to hear from you. Position: Recall Coordinator Key Responsibilities: • Contact existing patients to schedule follow-up and recall appointments, • Engage patients in friendly, informative conversations about their oral health and the importance of regular dental care, • Maintain and update recall systems and appointment logs, • Collaborate with front desk and clinical teams to ensure smooth scheduling, • Provide excellent customer service both over the phone and in person Qualifications: • Bilingual: Fluent in English and Spanish (speaking, reading, and writing), • Prior Dental office experience needed, • Excellent verbal communication skills and a warm, professional phone presence, • Organized, proactive, and dependable, • Ability to build positive relationships with patients and educate them about their dental health Help us keep our patients smiling by encouraging consistent care and education. Join a team that values compassion, professionalism, and growth. Apply today and become a part of our dental family!

Job Description West Side Federation For Senior and Supportive Housing, Inc. West 74th Street Home Job Description: Shift Supervisor-Personal Care Specialist Under the supervision of the personal care program supervisor and the administrator, provide a range of services and supervision to residents of West 74th Street Home with the goal of enabling residents to live permanently at West 74th Street Home, as safely and independently as possible. SUPERVISION: • Supervise personal care and housekeeping staff on assigned shift., • Supervise the personal hygiene and physical well-being of residents through building rounds and task supervision of Personal Care-Housekeeping staff., • Assist residents, as needed, in activities of daily living, including: showering, bathing, dressing, grooming, toileting, walking, eating, personal care, • Daily and as often as necessary: make beds, empty garbage, clean toilet and sink, assure any health or safety issues are immediately addressed (for example: changing soiled sheets, reporting and following through on any needed emergency repairs), • Responsible for all emergency procedures during shift, such as calling 911 for a resident who is ill or has fallen, • Reporting on shift duties and events in the personal care log book, • Supervise dining room during meal times:, • Escort residents who may need assistance to and from the dining room, • Maintain daily meal census. If a resident is unexpectedly absent from a meal, physically check his/her room to assure her/his safety, implementing emergency procedures if necessary, • Deliver meals to residents who are ill in their rooms., • Assure that meals are served in timely and courteous manner, • Provide conflict resolution services to residents and staff in the dining room during meals, • Assist in serving as necessary, • Facilitate recreation and activity groups as scheduled, • Assist residents in moving into the residence and assist residents, as needed, when discharged from the residence., • Assist residents in administration of medications, as needed, • Supervise maintenance of the common areas of the mezzanine, lobby, and front sidewalks by appropriate staff each shift., • As needed: assure that the front desk of the building is covered by staff with appropriate skills throughout assigned shift. SHIFT SPECIFIC DUTIES: Morning Shift Supervisor: • Supervisor the housekeeping duties of the four floor personal care housekeepers, • Maintain inventory of housekeeping supplies and personal care supplies and linens, • Supervise (and in some cases perform) special housekeeping and personal care projects (For example: maintaining curtains in resident rooms, packing up a residents room, shaving or cutting hair for persons who could not otherwise afford it)., • Host and facilitate afternoon and evening tea, serving and promoting social interactions, • Perform rounds of the building to assure resident safety (generally at 4 PM, 6:30 PM, and 9 PM), • Assist residents as needed with personal care activities, especially those associated with bedtime, • Provide assistance to residents who need help with incontinence garments, • Split overnight personal care and housekeeping duties with Personal Care Aide/Housekeeper, • Perform medication room control substance count, • Supervise any overnight medications, • Supervise and/or perform building rounds at least hourly, as a fire safety measure and to assure resident safety, • Supervise and/or perform personal care activities for residents as needed., • Supervise and/or perform personal care activities so that residents with special needs (as delineated in the facility log or in care plans) receive appropriate and timely assistance., • Assure that personal care staff at the front desk receive relief for breaks, • Assure that laundry is done in accordance with facility procedures, through supervision of staff and/or performance of laundry tasks.OTHER, • Work as a member of the team to establish and maintain high level of care and respect for and communication with residents., • Work cooperatively with other staff members, • Share information about resident progress, needs, and problems with other staff, • Attend training sessions and conferences as required for enhancement of job skills, • Implement emergency procedures as necessary, • Submit all required reports in a complete and timely manner, • Assist with other duties as directed SCHEDULE: • Saturday 6am-2pm, • Tuesday 2pm-10pm, • Wednesday 2pm-10pm, • Thursday 2pm-10pm, • Friday 6am-2pm QUALIFICATIONS EXPECTED: • Minimum of 3 years experience working with dependent persons, • Preferred: Experience working with elderly persons, homeless persons, and/or persons living with serious mental illness., • Able to work in a multi-cultural environment, with staff and residents, • At least 21 years of age., • Emotionally, mentally, and physically able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 487.9.13) Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. 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Job DescriptionDescription: Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. TFH is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. • Maintain ongoing scheduling of referral appointments; tracking and appropriate documentation on referrals to promote staff awareness of the referral process. • Ensure complete and accurate registration, including patient demographic and current insurance information., • Assemble information concerning patient's clinical background and referral needs as per referral guidelines; provide appropriate information to supervisor and referring providers. • Contact organizations and insurance companies to ensure prior approval requirements are met when needed., • Review details and expectations about the referral with patients., • If referral is emergent or urgent, referral request is process by the Referral Coordinator or designee in the ECW same day or less than two business days. • Be the point of contact for patients and families, which need answers for asking questions and concerns regarding referrals., • Ensure that referrals are addressed in a timely manner; this shall not exceed 10 business days., • Remind patients of scheduled appointments via mail or phone and to communicate this to Director of Registrations, • Maintain referrals logs on outgoing referrals and incoming consult reports., • Follow up with specialist within two weeks of patient’s appointment to ensure he/she has kept their appointment and request a copy of the consultation report. • Ensure that the patient's primary care chart is up to date with information from specialist consult notes, related to their health., • Establish and maintain relationships with identified outside referral providers, hospital, and clinics., • High school diploma/associate degree or an equivalent in training and/or experience; minimum of two years front desk/registration/referral experience; valid NY state drivers or non-driver ID/license. • Strong customer care focus, • Effective verbal and written communication skills, • Teamwork orientation, • Organized and able to manage competing priorities, • Good judgment, resourceful in problem solving, • Knowledge of current health insurance plans and verification insurance eligibility, • Self-starter, self-motivated, patient, kind and efficient, especially during times when clients may be stressed, • Detailed-oriented and able to work with persons of diverse populations, • Able to take and follow through with delegated tasks and accountability, • A referral specialist must possess organizational and communication skills which must be prevalent in this individual. Must have a vast knowledge of databases. • Knowledge of the New York City area; reliable; great work ethic; bilingual ability a plus.

Job Description About the Role: The Medical Technologist Point of Care (POC) Coordinator plays a critical role in managing and overseeing the operations of point-of-care testing within healthcare facilities. This position ensures the accuracy, reliability, and compliance of POC testing by coordinating testing procedures, training staff, and maintaining quality control standards. The coordinator acts as a liaison between laboratory services and clinical departments to facilitate timely and effective diagnostic testing. They are responsible for troubleshooting technical issues, managing inventory of testing supplies, and ensuring adherence to regulatory requirements. Ultimately, this role supports improved patient outcomes by ensuring that POC testing is performed efficiently and accurately across the organization. Minimum Qualifications: • Bachelor’s degree in Medical Technology, Clinical Laboratory Science, or a related field., • Certification as a Medical Technologist (e.g., ASCP, AMT) or equivalent., • Minimum of 3 years of experience in clinical laboratory testing, with at least 1 year involving point-of-care testing., • Strong knowledge of laboratory regulations, including CLIA and CAP standards., • Experience in a healthcare setting with diverse point-of-care testing platforms., • Advanced certification in point-of-care testing or laboratory management., • Familiarity with electronic medical records (EMR) systems and data management., • Demonstrated leadership or project management experience., • Coordinate and oversee all point-of-care testing activities to ensure compliance with regulatory standards and institutional policies., • Train and educate clinical staff on proper POC testing procedures, quality control, and safety protocols., • Monitor and maintain quality assurance programs, including proficiency testing and equipment maintenance., • Serve as the primary contact for troubleshooting and resolving technical issues related to POC testing devices and processes., • Manage inventory and procurement of POC testing supplies to ensure uninterrupted testing capabilities., • Collaborate with laboratory and clinical teams to optimize testing workflows and improve patient care outcomes. The Medical Technologist POC Coordinator utilizes their technical expertise daily to ensure the accuracy and reliability of point-of-care testing, applying knowledge of laboratory science and regulatory standards. Strong communication skills are essential for training clinical staff and collaborating with multidisciplinary teams to optimize testing processes. Problem-solving abilities are frequently employed to troubleshoot equipment malfunctions and resolve testing discrepancies promptly. Organizational skills are critical for managing inventory, maintaining documentation, and coordinating multiple testing sites or departments. Additionally, proficiency with laboratory information systems and data analysis tools supports effective monitoring of quality control and compliance activities.

Job Description Job Type: Full Time Position Type: Hourly Reports to: Clinical Coordinator Pay Rate: $21.00 to $23.00 FLSA: Non - Exempt EEO: Service Worker Revised on: Date Created 02/12/2026 WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. OUR STORY The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. POSITION DESCRIPTION Under the supervision of the Supervisor of Residence Services, provide a range of services and supervision to residents of Westbourne with the goal of enabling residents to live as safely and independently as possible. The Program Aide/PC will: • Supervise the personal hygiene and physical well-being of the residents., • Assist residents as needed in activities of daily living, including: bathing, dressing, grooming, toileting, walking, and other personal care needs., • Monitor to assure that residents are eating meals regularly each day., • Assist residents in using the dining room, participating in activity programs, and joining in the life of the residence., • Escort residents to medical and other appointments as directed., • Assist kitchen staff as needed in meal preparation, serving, and clean up., • Assist housekeeper/porter as assigned, including participating in recycling activities and laundry., • Assist residents to properly dispose of soiled incontinence supplies, including bringing soiled supplies to the basement of the building., • Travel for errands to stores, clinics, and offices as directed., • Monitor the safety and security of the building and residents by staffing the front desk, including:, • Interacting with residents in cordial, respectful way, spending time with them and assessing their individual needs, • Screening visitors, • Monitoring any alarm and security systems, • Answering phone calls. Additionally, with regard to working within the 129th Street community and with other staff members, the Program Aide/PC will: • Work as a member of a team to establish and maintain high level of care and respect for the resident community., • Work cooperatively with other staff members., • Actively communicate any issues or concerns to his/her supervisor., • Report information about resident progress, needs, and problems with other staff., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures as necessary., • Submit all required reports in a complete and timely manner., • Assist with other duties as directed. QUALIFICATIONS EXPECTED: • Preferred: Minimum of 1 year experience working with dependent persons, • At least 18 years of age., • Emotionally, mentally, and physically able to perform job responsibilities. Sunday & Monday from 06:00 am to 02:00 pm, Tuesday, Wednesday, Thursday from 07:00 am to 03:00 pm 35 Hours

Job Description Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Reports to: LCSW, Clinical Director Pay Rate: Up to $61,460.10 / Annually Positions reporting to this position: None FLSA Status: Exempt Purpose of the Position The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor. Responsibilities: • Assess the needs of the individual and/or family by completing a psychosocial assessment., • Engage the families and/or individuals in short term counseling, groups, and workshops., • Refer clients to other service providers within the community for long term services., • Participate in Win meetings to address the needs of adults and children receiving clinical services., • Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services., • Provide crisis intervention to clients., • Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients., • Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed., • Engage parents in the development of service plans and refer children for outside services., • Conduct play groups for children to address issues of trauma as needed., • Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed., • Facilitate workshops and groups as needed., • Must be able to escort clients to appointments as needed on public transportation., • Must be able to work evenings, at least one Saturday a month and some holidays., • Commitment to Win’s mission, vision, and values., • LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment., • Demonstrated experience facilitating groups and developing group curricula., • Experience with standardized assessment tools., • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations., • Performs job duties that include work requiring advanced knowledge in the field of social work/mental health., • Must be available for on call rotation., • Must attend required internal and external meetings as well as trainings assigned by the supervisor., • Leading Others: Assists with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitors performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description West Side Federation For Senior and Supportive Housing, Inc. Personal Care Aide Job Type: Full Time Position Type: Hourly Reports to: Clinical Coordinator Pay Rate: $18.00 FLSA: Non - Exempt EEO: Service Worker Revised on: Date Created 02/12/2026 WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. OUR STORY The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. OUR STORY Under the supervision of the on-site building staff, provide a range of services and supervision to residents of Frederic Fleming House with the goal of enabling residents to live as safely and independently as possible. The Personal Care Aide will: • Supervise the personal hygiene and physical well-being of the residents., • Assist residents as needed in activities of daily living, including: bathing, dressing, grooming, toileting, walking, and other personal care needs., • Monitor to assure that residents are eating meals regularly each day., • Assist residents in using the dining room, participating in activity programs, and joining in the life of the residence., • Escort residents to medical and other appointments as directed, including visiting residents who are in hospital., • Assist kitchen staff as needed in meal preparation, serving, and clean up., • Assist housekeeper/porter as assigned, including participating in dusting, moping/sweeping, garbage removal and recycling and laundry., • Travel for errands to stores, clinics, and offices as directed., • Monitor the safety and security of the building and residents by staffing the front desk, including:, • Interacting with residents in cordial, respectful way, spending time with them and assessing their individual needs, • Screening visitors, • Monitoring any alarm and security systems, • Answering phone calls., • Work as a member of a team to establish and maintain high level of care and respect for the resident community., • Work cooperatively with other staff members., • Actively communicate any issues or concerns to his/her supervisor., • Report information about resident progress, needs, and problems with other staff., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures as necessary., • Submit all required reports in a complete and timely manner., • Preferred: Minimum of 1 year experience working with dependent persons, • At least 18 years of age., • Emotionally, mentally, and physically able to perform job responsibilities. Sunday & Monday from 08:00 am to 04:00 pm, Tuesday, Wednesday, Thursday from 01:00 pm to 09:00 pm 35 Hours

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our E 84th St. location in the Upper East Side. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Greenpoint Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Williamsburg- Grand St. clinic Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job Description Overview Are you a Certified Occupational Therapist Assistant looking for a new opportunity? Adoration Home Health is seeking a passionate, dedicated Home Health COTA to join our team in Bayonne, NJ. Our Home Health COTAs provide expert, patient-centered care. If you’re ready to work in a supportive, fulfilling environment where your skills and empathy truly shine, apply today! Office Location: Bayonne, NJ Coverage area: Hudson County Schedule: Full-time How YOU will benefit: • Provide 1:1 care to make a lasting impact on patients and families, • Greater work/life balance with flexible scheduling options, • Less time on your feet compared to other settings, • Ability to work independently while also having team support, • Job stability and regular advancement opportunities with a growing company Benefits and Perks for You! • Medical, Dental, Vision insurance, • Health Savings & Flexible Spending Accounts (up to $5,000 for childcare), • Tuition discounts & reimbursement, • 401(k) with company match, • Mileage Reimbursement, • Generous PTO, • Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Responsibilities As a Home Health COTA, You will: • Assist the Occupational Therapist in the implementation of vocational and educational activities designed to restore and reinforce individuals' task performance and promote their overall health and self-sufficiency, • Conduct community reintegration activities to assist individuals with their occupational therapy needs during physical activity, • Provide training to individuals and any others involved in their rehabilitation, and documenting results of the training, • Support individuals' plan of treatment by documenting and reporting status changes to the rehabilitation specialist, clinical coordinator, attending physician, and other treatment team members as appropriate Qualifications • Degree from a certified occupational therapy assistant training program, • Current Occupational Therapist Assistant certification, • Knowledge of complex neurologic injury and neuro-rehabilitation techniques, • Minimum of 2 years of clinical experience assisting in the assessment and management of traumatic brain injury or related neurological conditions, • Current CPR certification, • Knowledge of complex neurologic injury and orthopedic rehabilitation technique

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Training & development, • Wellness resources At this time, we are searching for a Full Time Patient Care Coordinator/ Front Office Administrator to join our team. Reporting directly to the Clinical Director, the Patient Care Coordinator performs clerical and receptionist duties, combined with patient tasks to assist the therapist(s). The most suitable candidates will be professional, energetic, attentive to details, well organized and possess an understanding of confidentiality and discretion. ESSENTIAL FUNCTIONS: • Greet patients and assist patients in and out of therapy area., • Maintain a patient treatment schedule consistent with the needs of the facility., • Maintain responsibility for general administrative support., • Answer telephones, screen and refer incoming calls., • Aid in the treatment and care of patients in a manner consistent with the American Occupational Therapy / Physical Therapy Association Code of Ethics and New York Occupational Therapy / Physical Therapy Practice Act., • Prepare equipment for treatment as needed by the Therapist(s)., • Maintain facility records and filing, consistent with company procedures., • Work with the billing department to ensure that all billing information is correct., • Maintain order and cleanliness throughout the facility., • HIPPA ComplianceQUALIFICATIONS/REQUIREMENTS:, • Bachelors Degree/ Associates Degree or equivalent., • Proficiency with Microsoft Office Word and Excel., • Effective interpersonal, organizational and communication skills.Hand + Physical Therapy NYC offers competitive wages and a positive work environment. Equal Opportunity Employer. Job Type: hours /week Monday - Friday 8:40 am to 5 pm Start date: Immediate Job Type: Full-time Salary: $25.00 per hour Work setting: • Therapy Clinic, • In-person, • Office, • Outpatient, • Private practiceEducation:, • Associates / Bachelors Degree or equivalent (Preferred)Experience:, • Medical setting / Customer service: 1 year (Preferred)Work Location: In person

Job Description About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at . About the Role The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care. We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility in Manhattan, New York.. This is a full-time, onsite position, working Monday through Friday with availability from 7:30 AM - 4:30 PM. Key Responsibilities • Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments., • Answer and manage incoming calls, schedule appointments, and provide support to clinical staff., • Maintain accurate patient records, process billing information, and collect copays., • Ensure the reception area is clean, organized, and welcoming for all visitors., • Floating and traveling between clinic locations., • Education: High school diploma or equivalent required., • Experience: 1-2 years of experience in a medical office, customer service, or front desk role., • Skills:, • Strong communication, organizational, and multitasking skills., • Proficiency with electronic medical records (EMR) and basic computer skills., • Hourly Rate: $19.00 - $21.00 per hour (final offers based on experience, skills, and qualifications) At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.