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  • Front Desk Assistant
    Front Desk Assistant
    hace 1 mes
    Jornada completa
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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  • Administrative Medical Office Assistant
    Administrative Medical Office Assistant
    hace 2 meses
    Jornada completa
    Downtown Jersey City, Jersey City

    We are currently seeking a part time Bilingual(Spanish/English) Administrative Medical Assistant to join our team. The ideal candidate will combine an engaging personality with an ability to work effectively in a busy medical office. This individual must also be able to meet the following job description and possess the following skills requirements. The Duties Include: Greet and assist all patients and visitors when they enter the office Optimizes provider time by scheduling and re-scheduling appointments with ease, both in-person and via telephone Accurate data entry of complete and accurate demographic, financial & insurance information Perform necessary insurance authorizations for imaging procedures. Relay relevant information to patients regarding scheduling and payment policies Collect copayments and past due balances Scanning patient documentation in a timely manner Protects patients’ rights by maintaining confidentiality of personal and financial information Answering phones and taking/returning messages in a friendly and courteous manner Daily clerical tasks Travel to multiple locations varies weekly Prepare charts for clinics Qualifications and Skills Heavy phone volume Previous customer service experience Experience in a Neurosurgery practice is a plus Time management & flexibility Professionalism and attention to detail Bi-lingual a requirement *Travel Reimbursement *Competitive salary *Monday -Friday, No weekends Pay: $21.00 - $25.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Medical Specialty: Surgery Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Work Location: In person

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