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Job Description JOB SUMMARY The MRI TECHNOLOGIST/TECHNICIAN, under the direct supervision of a radiologist, performs quality magnetic resonance imaging scans on patients of all ages. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: • Medical insurance, • Dental insurance, • Vision insurance, • Referral program, • Tuition reimbursement, • 401k Plan, • Flexible Schedules, • Life insurance, • Disability insurance, • Identity theft insurance, • Compensation $71/hour EDUCATION Technician: Graduate of an MRI program of study at the associate’s degree level. Technologist: Graduate of an MRI program of study at the bachelor’s degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an MRI technologist/technician in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current MRI technologist/technician experience in the clinical setting. CREDENTIALS Current CPR at least; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES • Complies with ATC policies/procedures., • Complies with client facility policies/procedures., • Documents accurately and completely services provided., • Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act (HIPAA)., • Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved., • Communicates information effectively to appropriate personnel., • Maintains competency by participating in continuing education programs and meets state specific requirements., • Interviews patient and explains magnetic resonance imaging procedures., • Positions patient on examining table following protocols requested by radiologist., • Enters data such as patient history, anatomical area to be scanned, orientation specified, and position of entry into the computer., • Demonstrates knowledge of cross-sectional anatomy., • Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG

Job Description Position Summary: Responsible for clinical and financial evaluation of hospital and community referrals for admission and re-admission to St. John's Home, including all aspects of the process: screening, insurance verification and authorization, continuous communication with families & various community care partners, bed management, and oversight of the admission paperwork. Works in collaboration with other departments to provide support to residents and families, as well as maintain census and payer mix. Qualifications & Education Required: • Bachelor’s Degree in Social Work or Human Services OR Bachelor’s Degree in Nursing or NYS RN Licensure OR Licensed Practical Nurse (LPN), with a minimum of three years’ experience in LTC with experience with the admissions process, • Preference for at least 2 years of experience in a skilled nursing facility with ability to prioritize and manage multiple tasks, often with interruptions, as well as familiarity with health insurances and Medicaid Core Organizational Competencies: • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor. Position Competencies: • Effective communication and high-level of professionalism, internally and externally, • Sensitivity and empathy for residents and families in emotional situations, • Adapts appropriately to cultural differences, • Confidentiality and HIPAA compliance, • Understanding and respect for other departments and co-workers Position Responsibilities: • Conducts thorough and timely review of hospital and community referrals, with attention to detail for a successful admission, • Sets up appointments and provides tours for perspective applicants/families, • Offers guidance regarding alternative choices or services in lower levels of care, if appropriate, • Works with health insurances, Medicare, Medicaid and families to facilitate coverage and payment, • Consistently communicates with the interdisciplinary team regarding new and re-admissions, • Ensures the Business Office has accurate information about insurance and finances for applicants, monitors and updates bed hold status and social leave days for appropriate payment, • Provides a welcoming and supportive environment to the prospective elder and their loved ones as they navigate the admission process, • Assists with admission paperwork, as needed, • Fosters cooperative relationships with external entities to maintain great working relationships, • Data entry for all referrals, admissions and denials, • This position is full-time, in-person Physical Requirements: • Occasional moving and lifting of residents Exposure to Conditions: • May be exposed to infectious diseases. May be exposed to physical aggression.

Job Description Role and Responsibilities Provide clerical support to the Intake Department. Essential Functions • Monitor HCR RightFax folders, label faxes, and attach electronic documents to patient record in Home Care Home Base (HCHB)., • Monitor Intake team email., • Perform timely and accurate data entry., • Responsible for entering orthopedic prescreens into HCHB, according to agency protocol., • Provide phone support to the department and triage of calls to Intake staff., • Provide excellent customer service to internal and external customers., • Participate in department and agency meetings., • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • High School Diploma required. Qualifications and Requirements • Two to four (2-4) years’ experience in a clinical setting., • Communication and computer skills required. Work Environment The Intake Support Specialist is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Intake Support Specialist. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

PURPOSE OF POSITION Under the supervision of the Trauma Medical Director (TMD) and the Trauma Program Manager (TPM), the lead trauma registrar coordinates daily chart input and abstraction, monitor's abstracted data for accuracy of all patient data in the NYC Health + Hospitals: Lincoln Trauma Registry along with co-registrar validation., functions as supervisor and liaison for a team of in-house registrars, performs complex technical analysis of trauma patient data, assumes responsibility for accuracy, completeness, confidentiality and data entry of information collected, analyzes and interprets patient data to determine coding classifications including ICD-10 CM and AIS. The lead trauma registrar will assist the trauma program manager, trauma PI coordinator and trauma medical director using the trauma registry for quality and process improvement projects and trauma-related research. The lead trauma registrar will complete all courses required by the American College of Surgeons Committee on Trauma (ACS-COT) for registrars at Level I trauma centers. The trauma registrar will maintain clinical and statistical data, AIS and ICD-10 codes and abstract various data elements from the pre-hospital records, the electronic medical records and when applicable autopsy reports. The lead trauma registrar will assist with data protection and security and in submission of required data to the State of New York Trauma System, the National Trauma Data Bank and the Trauma Quality Improvement Program – both national and New York State. The lead trauma registrar will report to the trauma program manager and work with the trauma team in trauma-related PI, outreach, education and research efforts. PURPOSE OF POSITION Under the supervision of the Trauma Medical Director (TMD) and the Trauma Program Manager (TPM), the lead trauma registrar coordinates daily chart input and abstraction, monitors abstracted data for accuracy of all patient data in the NYC Health + Hospitals: Lincoln Trauma Registry along with co-registrar validation., functions as supervisor and liaison for a team of in-house registrars, performs complex technical analysis of trauma patient data, assumes responsibility for accuracy, completeness, confidentiality and data entry of information collected, analyzes and interprets patient data to determine coding classifications including ICD-10 CM and AIS. The lead trauma registrar will assist the trauma program manager, trauma PI coordinator and trauma medical director using the trauma registry for quality and process improvement projects and trauma-related research. The lead trauma registrar will complete all courses required by the American College of Surgeons Committee on Trauma (ACS-COT) for registrars at Level I trauma centers. The trauma registrar will maintain clinical and statistical data, AIS and ICD-10 codes and abstract various data elements from the pre-hospital records, the electronic medical records and when applicable autopsy reports. The lead trauma registrar will assist with data protection and security and in submission of required data to the State of New York Trauma System, the National Trauma Data Bank and the Trauma Quality Improvement Program – both national and New York State. The lead trauma registrar will report to the trauma program manager and work with the trauma team in trauma-related PI, outreach, education and research efforts. DUTIES & RESPONSIBILITIES: • Data Collection, • Identifies patients to input into the trauma registry per trauma program inclusion/exclusion criteria., • Collects and analyzes data on trauma patients that is detailed, reliable, and readily accessible; concurrent collection through chart review and staff interview if preferred., • Performs basic data collection of demographics, and coding of clinical and follow-up data from all sources into trauma registry database. Interacts with physicians, nurses, and other members of the trauma team and trauma patients to perform trauma registry functions. Keep registry current within 60 days of patient discharge., • Enters data daily into the trauma registry, analyzing patient records for data entry points as well as looking for possible quality/safety issues., • Abstracts, assembles, enters, and codes clinical data with 95% accuracy into computer database by using the Association for the Advancement of Automotive Medicine Abbreviated Injury Scale (AIS), current ICD 10 coding, and all current registry users’ operations and standards manual information and NYC Health + Hospital trauma registry policies and guidelines., • Data Reporting, • Submits clean data (de-identified and secure) to the New York State Trauma Registry, National Trauma Data Bank and National and State Trauma Quality Improvement Programs as required and on the due dates., • Produces reports from trauma database in Microsoft Word, Excel or PowerPoint as requested by trauma staff after approval by the trauma medical director and if applicable for research the IRB., • Participates in quality assurance and improvement activities to ensure accuracy of data collection and timely submission of data according to trauma center and external verification and certification agencies., • Data Validation, • Participates in process of validation of registry data., • Data Security/Patient Confidentiality, • Maintains patient confidentiality including confidentiality of sensitive hospital performance improvement information., • Other, • Resolves routine coding issues/problems and appropriately seeks assistance from trauma registry vendor staff for the more difficult issues., • Participates in trauma process improvement and ACS-COT required committee meetings and educational conferences in order to maintain and expand trauma registry knowledge base., • Identify opportunities for process improvements and provide analysis and propose change and communicate strategies, • Participates in internal and community outreach education on injury prevention, trauma systems, and trauma data., • Provide supervision and guidance to junior registrars, consultants, and/or other appropriate project team members, • Participates professionally in hospital committee meetings, clinical meetings, and rounding related to trauma care., • Assists with other departmental functions as assigned including preparing for verification assessment by the ACS-COT every three years., • Lead the training, development and implementation of process improvements for all projects and applications along with the TPM and trauma PI Coordinator., • Maintains mandated educational requirements as described by the American College of Surgeons standards for trauma designation., • Maintains knowledge of registry requirements and coding not limited to ICD-10, ISS, AIS and TQIP through collaboration with peers, vendor, and regulatory agencies by attending conferences, webinars or conference calls., • Performs all other related tasks as defined and assigned by the Trauma Medical Director and the Trauma Program Manager. QUALIFICATION REQUIREMENTS • Registered Nurse (RN), Maintains a license to practice in the State of New York, • Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA); and, • Three (3) years of experience as a registered nurse., • Intermediate or advanced skills in typing, computer literacy, and experience in Microsoft Word, Excel, and PowerPoint., • Above average communication skills in all forms., • Ability to multitask with prioritizing and meeting deadlines., • Must successfully complete or have previously completed the following two (2) courses within Twelve (12) months of hire., • The American Trauma Society’s Trauma Registry Course or equivalent provided by a state trauma program., • The Association of the Advancement of Automotive Medicine’s Injury Scaling Course., • _ KNOWLEDGE & SKILLS: • Knowledge of various software packages, data entry skills, knowledge of basic anatomy, ICD 10 coding, E-codes, Injury Severity Scoring and Probability of Survivability., • An understanding of quality assurance and performance improvement., • Experience with data collection, analysis and report writing. At least one (1) year experience in a healthcare setting in patient care, administration or clerical services.

Data Entry experience not required. Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Data entry clerk experience is not necessary.

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications., • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed., • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations., • Associates degree preferred., • 2 years of pre-hospital care activities or acute/critical care experience preferred, • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $17.85 - $20.00 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications., • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed., • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations., • Associates degree preferred., • 2 years of pre-hospital care activities or acute/critical care experience preferred, • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred LICENSES / CERTIFICATIONS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. $17.85 - $20.00 CITY: Rochester POSTAL CODE: 14622 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Job Title: Laboratory Client Services Specialist Department: Client Services Location: Hybrid - Remote & at Riedman Campus | 100 Kings Highway S. Rochester, NY 14617 Hours Per Week: 40 Schedule: Monday - Friday, 8-hour shifts, 9:30a - 6:00p, weekend rotation SUMMARY The Laboratory Client Services Specialist provides support to and assists the client services technologists with the responsibility of receiving client services requests and complaints and then channeling these requests/complaints to the proper area of the Clinical Laboratory. This person will quickly and accurately identify and assess customer issues and resolve issues in real time, i.e. answer result inquires and requests for supplies. Independent judgment necessary. RESPONSIBILITIES Handles communication with clients and customers paying special attention to customer service standards taught by establishing rapport relating to the customer in a polite, positive and courteous manner. Responsible for follow-up work needed for resolving and closing issues. Answers telephone inquiries for results, accesses LIS, and provides the results in a timely and accurate professional manner. Accepts telephone requests for specimen containers, forms, supplies, etc.; routes requests to proper party for filling. Assists in coordinating stat request pickups by stat couriers as needed. May assist with problem requisition resolution as directed by the Supervisor. Calls offices for clarification of tests or notification of misdraws, recalling the patient when appropriate and assuring the proper paperwork will be awaiting the patient upon their return to the PSCs. Initiates “call reports” for the appropriate departments for education and to prevent repeat errors. Submits appropriate errors to Dr. Quality program by instigating an event report for further follow up. Clerical Duties Assists with filing of requisitions, separating reports and scanning documents into imaging system Calling or faxing and documenting call activities for all protimes, and positive throat, wound, and STD cultures and other results as requested. Maintains proficiency in all technical applications (system knowledge). Additional Duties and Responsibilities as requested by Supervisor or Sr. Manager. Complies with current department and hospital policies and procedures. PREFERRED QUALIFICATIONS AAS in a related Science with one-year relevant lab experience preferred OR a HS degree with 4-6 years previous clinical lab experience with increasing relevant customer service experience preferred Excellent data entry and computer skills necessary Knowledge of LIS and equivalent relevant lab experience considered PHYSICAL REQUIREMENTS M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. PAY RANGE $19.00 - $25.50 #J-18808-Ljbffr

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 158 Sawgrass Dr, Suite 200, Rochester, New York, United States of America, 14620 Opening: Regular Full time 40 910151 Urology UR - Day (United States of America) UR URC 205 H $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow-through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow-up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members. ESSENTIAL FUNCTIONS Referral Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record. Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate. Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt. Prior Authorization Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services. Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention. Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival. Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient. Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail. Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment. MINIMUM EDUCATION & EXPERIENCE High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred. KNOWLEDGE, SKILLS AND ABILITIES • Demonstrated customer relations skills required The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications., • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed., • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations., • Associates degree preferred., • 2 years of pre-hospital care activities or acute/critical care experience preferred, • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $17.85 - $20.00 CITY: Rochester POSTAL CODE: 14625 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications., • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed., • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations., • Associates degree preferred., • 2 years of pre-hospital care activities or acute/critical care experience preferred, • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred LICENSES / CERTIFICATIONS: BLS - Basic Life Support - American Heart Association (AHA), LPN - Licensed Practical Nurse - New York State Education Department (NYSED) M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. $17.85 - $20.00 CITY: Rochester POSTAL CODE: 14623 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross‑training and advancement opportunities in a team‑focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an MRI Technologist I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes. You Will Ensures the safety of patients, staff, and visitors who come in contact with the powerful magnetic field of the MRI scanner. Screens patients and other personnel entering the MRI scan room for contraindications before they are exposed to the magnetic field. Ensures information and data entry accuracy while maintaining patient privacy and confidentiality. Maintains accurate patient records, ensuring the integrity of patient medical images and data while adhering to the Health Insurance Portability and Accountability Act (“HIPAA”) and other patient confidentiality guidelines and regulations. Receives and identifies patients using appropriate criteria before performing the study ordered. Guides patients through a process that may be difficult at times by kindly explaining the steps and answering their questions and concerns regarding exam procedures and processes. Position patients and coils on the MRI table in the correct orientation and close to the area of interest, following established protocols, using immobilization and protective equipment as necessary. Sets appropriate technical parameters, operates MRI scanners and related equipment, reviews computer monitors for image data quality, and takes appropriate corrective steps. Guides, monitors, and communicates with patients during the exam, which may take 30 minutes to two hours or more to complete. Recognizes and responds appropriately to life‑threatening situations. Notates the referring physicians’ instructions/diagnosis and relevant patient medical history into RIS and scans appropriate forms as required. Routinely checks scanners and related equipment for safety issues and cleanliness. Reports safety issues to the manager or MR specialist and cleans equipment as needed. Keeps MR exam rooms and dressing booths clean and adequately stocked with supplies. Follows all safety procedures for self, patients, visitors, and equipment. Produces high‑quality diagnostic images on time while providing excellent patient care. Treats patients and customers, including family members or care providers, who may accompany the patient courteously, professionally, and respectfully. Monitors patients’ well‑being during scans; recognizes patient discomfort or medical problems and takes appropriate action. Understands and uses the imaging parameters and technical adjustments available on the equipment to produce high‑quality images. Checks patient history and obtains appropriate signed waivers, if necessary. Consult with a radiologist when necessary to determine the appropriate scanning procedure. Completes all paperwork and exam reports associated with technical procedures on time. Responds to physician questions and needs regarding patients and assist with interventional procedures as needed. Checks referral for appropriate study based on patient history. Assures the room is ready before the patient entering it (i.e., equipment is operable, all supplies are readily available, and the room has been appropriately cleaned and prepped). Handles delicate and unexpected situations in a supportive and empathetic manner (“good bedside manners”) while maintaining appropriate confidentiality regarding exam outcomes or potential issues. Keeps patient schedule and accommodates add‑on patients when requested. Communicate delays or changes in the schedule to the appropriate person(s). Exercises sound judgment regarding image quality, seeks guidance from radiologist if concerned about what scan reveals, and obtains prior approval before doing additional scans/views to diagnose the patient’s possible pathology better. Releases patient with proper follow‑up information. Provide CDs as requested by the patient or referring physician. Conducts and documents daily, weekly, and monthly QC and ACR testing. Safeguards any on‑site medications per Company policies, procedures, and any legal requirements. Demonstrates competency regarding safeguarding patient property and Patient Health Information. Demonstrates respect for company property, including cash and patient financial information on site or portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships Participates in projects and completes other tasks as assigned by management. You Are Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask Able to thrive in a fast‑paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service To Ensure Success In This Role, You Must Have Must currently be enrolled in MRI Technologist program and currently performing externship hours Must obtain ARRT(MR) certification or ARMRIT certification within 6 months of MRI Technologist program graduation Requires a high school diploma or GED. BLS is required (Basic Life Support Certification) Ability to relate to the public professionally and courteously, understanding the organization’s objectives, regardless of racial, ethnic, religious, sexual orientation, gender, mental/physical health, age, economic status, or any other protected characteristic, etc. Familiarity with and ability to use specialized ancillary equipment. Ability to respond to emergency situations calmly and appropriately. Possesses and utilizes excellent customer service skills, strong written and verbal communications skills, and other medical‑related skills/knowledge. Must be detail‑oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff, and management. We Offer Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family. #J-18808-Ljbffr

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Full time 40 500016 Admissions Center-SMH UR - Rotating (United States of America) UR URCB 206 H $20.31 - $27.42 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Works closely with the Provider team to facilitate admission or transfer of patients from Strong Memorial Hospital Emergency Room to UR Medicine affiliate hospitals. Interviews and consents patients for transfer, answers patient and family questions regarding transfer to affiliate locations and completes appropriate forms for transfer. Interfaces with care team members including physicians, nurses, social work, and support staff to facilitate communication. Creates transfer center intake for service requests to be triaged and managed by the appropriate area leaders. Facilitates coordination between Strong Memorial Hospital and affiliate locations to arrange patient transfers to affiliate locations, consents patient for transfer and completes all required paperwork for transfer, under the direction of area leadership. Arranges transportation for transfer and liaisons with nursing to facilitate RN handoff. Reviews patient for transfer based on geographic proximity to affiliate hospitals and necessary service, utilizing service availability lists and in discussion with the Strong Memorial Hospital provider team for the applicable department. Documents in an accurate, timely manner in the EHR (electronic health record) transfer intake. Updates patient encounters for affiliate locations ensuring accurate insurance information, demographic information, service and accommodation information. Answers incoming calls for service requests, enters accurate data in appropriate system (EMR) for RN follow up. Collaborates with health care team to facilitate communication regarding transfer and updates department staff regarding transportation. Completes daily calls to affiliate and outside hospitals relating to pending and accepted transfers awaiting bed assignments. Alerts appropriate leadership of any change in patient status communicated by the referring facility that may require clinical triage and follow up. Communicates bed assignment to referring facility, when identified by receiving facility, under direction of area leadership. Perform other duties assigned by the manager such as statistical reports, correspondence, and other records maintenance, as needed. Other duties as assigned Bachelor's Degree in Health Care, Education, Psychology, or related discipline required. Master's Degree in related discipline preferred 3 years of related experience (advanced customer service in fast paced environment, registration, data entry, health care) required or equivalent combination of education and experience required Ability to function in a fast-paced environment required Knowledge of hospital policy and procedures as they related to transfers between affiliate locations required Knowledge of and proficient ability to use the Electronic Health Record (EHR) required Excellent written and verbal communication skills, as well as excellent customer service skills preferred Ability to work independently as well as highly collaboratively in a team environment preferred Strong computer skills and ability to type minimum of 45 words per minute preferred Knowledge of medical terminology preferred Professional, compassionate demeanor and excellent people skills preferred Schedule: EVENING; OCC NIGHTS; 3:30 PM-12 AM / 11 PM - 7:30 AM; WKNDS/HOLS; SCHEDULE VARIES The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

HCR Home Care is seeking an Intake Support Specialist in Rochester, NY. This role requires clerical support to the Intake Department, ensuring timely data entry and customer service for internal and external clients. Qualifications include a High School Diploma and 2-4 years of clinical experience. The position involves sedentary work and communication tasks. The ideal candidate will thrive in a supportive office environment and partake in department meetings. #J-18808-Ljbffr

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. Clinical Support • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications. Patient Interaction & Administrative Duties • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed. Team & Practice Support • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations. Preferred Qualifications • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred Education Licenses / Certifications Physical Requirements M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. Pay Range $17.85 - $20.00 City: Pittsford Postal Code: 14534 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications., • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed., • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations., • Associates degree preferred., • 2 years of pre-hospital care activities or acute/critical care experience preferred, • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred LICENSES / CERTIFICATIONS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. $17.85 - $19.50 Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications., • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed., • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations., • Associates degree preferred., • 2 years of pre-hospital care activities or acute/critical care experience preferred, • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $17.85 - $20.00 CITY: Rochester POSTAL CODE: 14626 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Job Title: Medical Assistant Department: Family Medicine Location: 23 Ontario street Honeoye Falls, NY 14472. Hours Per Week: 40 Schedule: 7:30 am - 5 pm rotating hours weekly SUMMARY: As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. RESPONSIBILITIES: Clinical Support Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work. Obtain and document patient vital signs, history, and screenings; promptly report abnormalities. Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing. Assist providers and nursing staff during procedures and clinical care activities. Review and pend medication refills and provider orders; assist with prior authorizations and patient forms. Provide patient education and instructions under provider or RN guidance. Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation. Order and track clinical supplies; assemble information packets and support provider communications. Patient Interaction & Administrative Duties Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management. Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up. Escort patients to ancillary services (e.g., lab, radiology) as needed. Team & Practice Support Manage medical records through abstraction, scanning, and filing of health maintenance and test reports. Compile data from patient records for quality assurance and improvement activities when requested. Process payments and charge entry; manage non-clinical office supplies and distribute mail. Perform other duties as assigned to ensure smooth practice operations. PREFERRED QUALIFICATIONS: Associates degree preferred. 2 years of pre-hospital care activities or acute/critical care experience preferred Strong customer service, computer, and communication skills Medical Assistant Certification preferred For Elder ONE Employment: 1 year experience with frail, elderly population preferred EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employees physician or delegate will be considered for accommodations. PAY RANGE: $17.85 - $20.00 CITY: Honeoye Falls POSTAL CODE: 14472 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Time as Reported / Per Diem As Scheduled 500160 Pharmacy SMH UR - Day (United States of America) UR URCC 204 H $19.08 - $25.77 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Assists pharmacist in the operation and maintenance of the pharmacy's drug distribution system, with a focus on quality, accuracy, patient care, and customer service. Prepares medication orders for dispensing under the supervision of a pharmacist. Processes orders through pharmacy computer system, operates automated medication management systems and technology, and physically prepares medication doses for pharmacist's review/approval prior to delivery to patients or patient care areas. Ensures that all work is completed in alignment with state, federal and local regulations. ESSENTIAL FUNCTIONS Processes orders or dispense requests through the pharmacy computer system, including data entry where applicable. Prepares medication orders based on requests or recipes, including obtaining correct medication, determining the number of doses required for the defined time period, packaging medications in accordance with applicable laws, completing logs where required, utilizing safety check procedures where required, such as bar code scan confirmation, and assisting pharmacy in obtaining medication from ancillary areas when needed. Operates and maintains automated systems or technology that is part of the medication preparation process. Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements. Performs medication area inspections for quality assurance and communicates any immediate concerns to a pharmacist or supervisor for further action. Monitors inventory levels to meet patient care needs and communicates any concerns or recommendations to a pharmacist or supervisor. Stocks medication areas appropriately, including automated systems, to meet the needs of patient(s) based on demand. Rotates stock effectively, checking expiration dates to minimize waste and remove any expired medications from the area. Ensures proper storage requirements for medications, including oversight of monitoring systems, where required, for temperature and humidity control. Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff. Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow-up. Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system and communicates resolution to appropriate staff promptly. Maintains patient confidentiality at all times. Utilizes medication delivery systems efficiently, including pneumatic tube systems and hand-delivery, and performs any required documentation for transfer or tracking of medications. Responds to urgent requests for medication delivery, as overseen by a pharmacist, to meet acute needs, including directly to patient care areas, medication stocking areas, or equipment. Completes other assigned tasks appropriate for certified pharmacy technicians, including projects or assignments overseen by a pharmacist related to the medication use process. Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE High School diploma required Or equivalent combination of education and experience Previous pharmacy experience preferred KNOWLEDGE, SKILLS AND ABILITIES • Good moral character, including application of ICARE values required LICENSES AND CERTIFICATIONS • Active certification from a nationally accredited pharmacy technician certification program (Currently PTCB) upon hire required The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Non-Supervisory Job Title: Clinical Aide Position Grade: 74 Pay commensurate with education and experience $16-$18 FLSA: Non exempt Department/Program: Living Hope Treatment Center Supervisor: Lead Clinical Aide Job Summary: Under the general guidance of the Lead Clinical Aide, Clinical Aide will additionally perform a variety of patient care interventions leading to the management and structuring of the therapeutic milieu. Clinical Aides also assist with the non-nursing portion of the patient admission to create a positive patient experience. Clinical Aides are responsible for obtaining patient information and providing guidance on clinic procedures. Aides may also be required to perform minor diagnostic procedures and to sterilize equipment. Essential Functions: • Performs a variety of patient care procedures which may include measuring patient vital signs (weight, height, blood pressure, pulse, respiration, and temperature)., • Manage the non-nursing portion of the patient admission such as the handling of belongings and searches., • Obtain admission urine tests and performing other screening/testing per unit policy., • Orient patient to the unit and rooming patient., • Create a positive experience by welcoming and assisting patients., • Promoting patient safety by maintaining a clean and hygienic environment., • Mediating between patients and healthcare providers., • Guiding patients through the program's various facilities and procedures., • Sterilizing medical equipment and sanitizing designated areas., • Provide some housekeeping such as preparing rooms for admission and assisting with patient laundry, • Serve as a nurse's aide by assisting the nursing staff as needed, including getting drinks and/or food for patients. Position Specifics: Education: • High School Diploma or GED, • Diploma, Certificate, or Associate's Degree in Medical Assisting, or similar. Experience: • A minimum of one year working in a chemical dependency facility strongly preferred, • A compassionate understanding of chemical dependence as a disease; preference to persons in recovery from chemical dependency. Skills: • Valid New York State Driver's License, acceptable driving record and be able to operate a company vehicle without restriction., • New York State Certified Nursing Assistant a plus, • Experience with clinical procedures such as specimen collection and diagnostic testing., • Strong communication skills with medical and clinical practitioners, • Basic Knowledge of healthcare practices, standards, and medical terminology., • Experience using an electronic health record and ability to accurately record in a progress note, • Proficient in basic computer skills that include using email, Microsoft Word and data entry, • Exceptional interpersonal skills to assist and reassure patients., • Ability to prioritize and perform multiple tasks as directed by healthcare professionals., • Excellent written and verbal communication skills. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, twisting, writing, carrying and climbing stairs. While performing the duties of this job, the employee is regularly required to: sit; use hands to finger, handle or feel objects, implements or office equipment; talk and hear; stand and walk, reach with hands and arms; stoop or kneel. Employee must occasionally lift up to 50 pounds and be able to assist an adult weighing 100-200 pounds. Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus. Employee may be required to move chairs, beds, and medical equipment, move patients in bed (with or without assistance) and to change bed linens, help clients from floor to chair or bed, and assist with bathing. Competencies: Leading Self • Character and Courage (Integrity and Trust) - Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus - Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity - Believe in the dignity and humanity of all people to reach their full potential.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 625 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 37.5 Department: 920755 UDFG Dental Faculty Work Shift: UR - Day (United States of America) Range: UR URC 205 H Compensation Range: $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Manages and monitors dental status and financial compliance for Dentistry patient base. Acts as a liaison between patients and providers to ensure appropriate dental records tracking, treatment planning, financial counseling, and accounts receivable management. Responsible for seamless and timely patient movement through the treatment plan, from maintaining appointments, treatment planning, financial arrangements, and approval phase until case completion. Schedule 8 AM-5 PM With minimal direction and considerable latitude for independent judgment, performs complex administrative duties in support of the Oral Medicine clinic and research activities. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to scheduling, treatment, care and follow-up. Maintains expert level understanding of the Oral Medicine division. Trains new staff members. Assists in clinical research activities. RESPONSIBILITIES: Patient Liaison: • Serves as liaison, appointment coordinator, and patient advocate to assist in the coordination of scheduled visits. Prioritizes referral requests using department protocols, responding and immediately expediting most urgent requests., • Ensures ancillary testing and other specialty referrals have been executed and results received. Coordinates and obtains all imaging, photos, blood work, etc. prior to scheduled appointment date. Care Coordinator: • Collaborates with all members of the care team to facilitate superior communication with the patient for best treatment outcomes. May perform complex appointment scheduling, linking referrals and ancillary services. Sends after-visit reports to internal and external referring providers and associated physicians/dentists. Maintains ongoing communication with all hospital referring departments (BMT, Hematology, Radiotherapy, Medical Oncology, Head & Neck Cancer, Cardiac Surgery)., • Coordinates the scheduling for all remote visits. Provides patient with an introduction to Oral Medicine, obtains all required medical documents, schedules telemedicine visits., • Registers new patients in eRecord, obtains patient signatures for release of information, coordinates medical records with HIM, as appropriate., • Assists in human subject recruitment and screening activities, including reviewing study site patient databases and office records for patients that meet the protocol inclusion criteria. May conduct telephone interviews to screen potential study candidates. Reviews medical chart history with Principal Investigator to verify inclusion criteria are met before enrollment., • Enters study data and ensures for completeness of data entry., • Performs other duties for Oral Medicine Chair as directed, including working on quality assurance and other special projects. QUALIFICATIONS: • Associate's degree in related field preferred, • 3 years of administrative dental or medical office experience preferred; or, • Equivalent combination of education, training and experience required, • Strong working knowledge of computer-based systems: Epic, axiUm, Zoom, Microsoft Office, etc. preferred, • Strong customer service skills (via telephone and in person) required, • Ability to communicate effectively and professionally required., • Ability to work well in a fast-paced environment required., • Ability to work with a diverse patient and provider population required. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers. Clinical Responsibilities: • Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work), • Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member., • Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested., • Reviews patient medication list and pends refills for provider's approval. Pends provider's orders., • Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing., • Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer., • Provides clinical assistance to providers and nursing personnel as per delegation., • Assists provider with procedures, • Provides instruction and information as part of patient education process under the guidance of providers or RN., • Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty's waste and liner receptacles., • Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization., • Orders clinical supplies, • Completes patient forms., • Submits Prior Authorizations requests., • Mails provider communications to patients, • Assembles packets for provider use (exp. ADHD) Non-Clinical Responsibilities: • Assists with medical record system through abstraction (scanning and filing) of patient health maintenance and test reports., • Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities., • Answer phones and schedules appointments., • Check in and Check out patients., • Verifies insurance., • Processes referrals., • Sorts and delivers mail., • Collects and posts payments, and may also perform charge entry., • Maintains non-clinical office supplies., • Provides My Care Education and assist with sign up, • Provides Patient Escorts (to lab and radiology), • Sends Physical Packets to Patients NONE Associates degree preferred. Experience in pre-hospital care activities or acute/critical care experience preferred. Medical Assistant Certification preferred. Strong customer service, computer, and communication skills highly desired. For ElderONE Employment: One year experience with frail, elderly population preferred. LICENSES / CERTIFICATIONS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. $17.85 - $20.00 Rochester 14606 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is seeking a Laboratory Client Services Specialist to support client services and manage inquiries in a hybrid work environment. Responsibilities include communicating with clients, resolving complaints, and maintaining data integrity. The ideal candidate has an AAS in Science or relevant experience in a clinical lab. A strong customer service focus and excellent data entry skills are essential for success in this role. Join a dynamic team dedicated to providing quality patient care. #J-18808-Ljbffr

Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remote

Job Description Role and Responsibilities Responsible for developing and maintaining client relations and intake of direct referrals made to HCR. Essential Functions • Cultivate relationships with our physicians and hospitals to facilitate the best Home Care solutions for their patients., • Monitor HCR RightFax folders, label faxes and attach electronic documents to patient record in Home Care Home Base (HCHB)., • Monitor Intake Team email., • Produce timely, accurate data entry., • Responsible for entering orthopedic prescreens into HCHB according to agency protocol., • Provide phone support to the department and triage of calls to Intake staff., • Provide excellent customer service to internal and external customers., • Participate in department and agency meetings., • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Associate’s Degree required. Qualifications and Requirements • Minimum of 4 years experience in a clinical setting., • Exceptional customer services and communication skills required. Must be highly proficient and efficient working with a computer, and be detail oriented and able to work in a fast-paced environment. Work Environment The Client Relationship Specialist is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Client Relationship Specialist. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job Description Job Title: Patient Service Representative - Lead Department: Clinic Position type: Full Time 37.5 Hours FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. Under the direct supervision of the Office Manager, the Patient Service Representative Lead is responsible for coordinating and overseeing the daily activities of the front office to ensure the delivery of professional, efficient, and compassionate service. This position performs a variety of non-clinical duties in support of patients, clients, medical providers, and ancillary staff, while adhering to established policies, procedures, and standards. The Lead serves as a key liaison between management and front office staff, maintaining a comprehensive knowledge of departmental functions to support operational effectiveness. Duties/Responsibilities: • Front Office Clinical Support/Team Lead, • Delegates and Assign PSR daily schedule., • Serves as coverage for PSR out of office dates., • Reviews schedules and templates for accurate utilization and availability., • Manages work queues and the front desk pool, providing support and assisting with completion of work queue/pool tasks., • Ensures all check lists or daily assignments are completed., • Assist Office Manager with project completion, schedules, distribution of work lists, and data reports, • Oversight and delegation of epic worklists and dashboards to include but not limited to: Follow up, Reschedule, Televox/DAR report, Wait list, epic productivity dashboards., • Assist office manager for clinic meetings and projects for PSRs as assigned., • Provider Templates, • Works with manager to maintain and produce provider template changes., • Daily Huddle, • Meet with PSR staff every morning to discuss the day., • Send out Huddle to Trillium Clinic staff and post it for reference in clinics., • Training of PSR Staff, • Serve as point of contact for Office Manager and Nurse Supervisor for any clerical issues or training opportunities., • Works with office manager to onboard and train new hired PSRs. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities:. • Ability to react calmly and effectively in emergency situations., • Ability to handle scheduling changes, cancellations, and correspondence promptly and accurately., • Bilingual proficiency in Spanish preferred, • Strong customer service and patient relations skills, with a professional and compassionate demeanor, • Ability to coach, mentor, and support team members to achieve performance and service goals, • Skilled in conflict resolution and problem-solving, with sound judgment and decision-making abilities, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic health record systems, • High level of accuracy and attention to detail in data entry and documentation, • Ability to maintain confidentiality and adhere to HIPAA regulations Education and Experience: • High school diploma or equivalent required; Associate’s degree or higher in healthcare administration or related field preferred, • Minimum of 2 years supervisory or lead experience required, • 2+ years of experience working in a medical office or clinic required. Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work., • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities., • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing., • Assist providers and nursing staff during procedures and clinical care activities., • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms., • Provide patient education and instructions under provider or RN guidance., • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation., • Order and track clinical supplies; assemble information packets and support provider communications., • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management., • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up., • Escort patients to ancillary services (e.g., lab, radiology) as needed., • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports., • Compile data from patient records for quality assurance and improvement activities when requested., • Process payments and charge entry; manage non-clinical office supplies and distribute mail., • Perform other duties as assigned to ensure smooth practice operations., • Associates degree preferred., • 2 years of pre-hospital care activities or acute/critical care experience preferred, • Strong customer service, computer, and communication skills, • Medical Assistant Certification preferred, • For Elder ONE Employment: 1 year experience with frail, elderly population preferred LICENSES / CERTIFICATIONS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. $17.85 - $20.00 Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

The Data Entry Assistant will serve as an administrative support for our field care teams ensuring completeness and accuracy of medical records.The Medical Records Coordinator will review medical records for accuracy and completeness.This role may code clinical data using standard classification sys

Clinical Research Associate job at IUVO BIOSCIENCE OPERATIONS, LLC. Rochester, NY. A Trusted CRO Partner for the Future of Eye Care iuvo Clinical is a full-service ophthalmology-focused contract research organization (CRO) dedicated to improving patient’s quality of life with breakthrough eye care therapies. We combine decades of specialized experience with a high touch, high science approach, partnering with innovators to accelerate ophthalmic breakthroughs from concept to commercialization. Whether advancing a novel retinal therapy or supporting a complex ocular device trial, we provide the expertise, flexibility, and personal dedication to ensure your clinical trial’s success. We currently have an exciting opportunity for a Clinical Research Associate to join our team! The Clinical Research Associate (CRA) is responsible for the monitoring of clinical research activities at research sites that are actively conducting clinical trials. ESSENTIAL DUTIES AND RESPONSIBILITIES Perform site qualification, initiation, interim monitoring, and close-out visits per study-specific plans/requirements. Review for regulatory and protocol compliance. Review and verify informed consent forms and informed consent process. Assess PI oversight of study activities. Confirm accuracy and data integrity by reviewing eCRFs/CRFs, site source documents and other sources of study-specific site documents as applicable. Complete timely and comprehensive site visit reports and associated correspondence per the trial-specific Monitoring Plan. Adhere to trial-specific monitoring visit report submission, finalization, and associated correspondence timelines. Identify and report protocol deviations and risks to subject safety/data integrity. Generate queries and work towards query resolution with site personnel. Perform investigational product and/or device, ancillary supplies, and equipment review/accountability as applicable. Evaluate performance of and adherence to study protocol at the site level. Evaluate overall performance of site and site staff, provide recommendations, and escalate issues as needed. Provide initial site training and re-training as needed. Monitor trial participant recruitment activities and progress. Reconcile and facilitate adverse event and serious adverse event reporting and documentation as needed. Review essential regulatory documents and compare them to study TMF to confirm completeness and accuracy. Verify site study supply inventory is adequate as applicable. Participate in the identification and selection of investigators and sites as applicable. Serve as a liaison and resource for Investigators, Institutions, and Sites, providing support during the conduct of the clinical trial. Attend internal and external team calls to stay informed of current study status and provide feedback/updates as needed. Attend internal and external trial-level, line manager/department-level, and company-level meetings as applicable. Provide In-House CRA and Site Start-up and Essential Document Specialist support for assigned sites as needed inclusive of but not limited to: Data line listing review/data cleaning activities prior to data locks, eTMF document workflow processing and maintenance of regulatory trackers. Complete timely entry of data for assigned sites within trial level electronic tracking system as applicable (e.g., CTMS). Data entry/tracking is inclusive of but not limited to: Action Items, Site Visit status, Monitoring Visit Report and site correspondence, and PDs. Maintain timely trial-level calendar updates for monitoring visits, travel, and out of office time, as applicable. Promptly submit time and expense reports within specified electronic system and adhere to trial-level budget requirements. Escalate issues as needed. Maintain a working knowledge of ICH/GCP Guidelines, medical terminology, and relevant FDA regulations. Timely completion, review, and understanding of iuvo SOPs, work instructions and guidelines, and any sponsor-specific requirements. Ability to work across multiple trials as needed. May mentor other internal study-team members. May assist with development of study manuals, plans, CRFs, and other study-specific tools/templates. May present at Investigator and other trial-specific meetings. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor’s degree or equivalent job experience, preferably in a life science, nursing, or related discipline required. Minimum of two years regional monitoring experience or applicable clinical research experience. A diverse understanding of Ophthalmic indications, associated procedures and standards of Ophthalmic practice. Strong working knowledge of GCPs and federal regulations. Current GCP certification required (or willing to obtain). COMPUTER SKILLS Experience working with EDC, eTMF, CTMS and other clinical trial systems is highly preferred. Proficiency with Microsoft Office (Word, Excel, Outlook, Teams) and other software/programs as applicable to position. COMMUNICATION SKILLS Effective verbal and written communication skills required to interact with clinicians, clients, vendors, FDA Inspectors, and internal project team members through demonstration of: Excellent presentation and interpersonal skills, including clear, succinct, and timely communication. Sharing ideas in a constructive and positive manner. Listening to and objectively considering ideas and suggestions. Keeping commitments. Keeping others informed of work progress, timetables, and issues. Addressing problems/issues constructively to find mutually acceptable solutions. Respecting the diversity of our work force in actions, words, and deeds. Read and comprehend work instructions/SOPs and protocols and write clear concise reports. OTHER SKILLS and ABILITIES Must be highly organized, able to efficiently schedule and execute follow-up of tasks, manage multiple priorities, demonstrate strong attention to detail and analytical skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit or stand at a desk, talk, and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office setting / remote home office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LOCATION Remote; Near major airport TRAVEL Up to 75% travel DISCLAIMER This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. iuvo Clinical is an Equal Opportunity Employer #J-18808-Ljbffr

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking an Office Coordinator to manage the day-to-day operations of our office and play a vital role in facilitating care delivery at our healthcare organization. The Office Coordinator will handle administrative paperwork essential to clinical operations, including processing payor and license applications, completing data entry, reconciling data across systems, and submitting claims, on an as-needed basis alongside broader office responsibilities. This role will also partner closely with our Compliance team to ensure the office is operationally equipped to support on-site behavioral health services. This is a fully in-office role, Monday through Friday, 9:00 AM to 5:00 PM, in-person at our office. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manage day-to-day office operations and ensure a well-organized, welcoming environment for staff and visitors, • Process administrative paperwork that facilitates care delivery, including payor and license applications, claims submissions, and data entry and reconciliation across systems, on an as-needed basis, • Partner with the Compliance team to ensure the office maintains the operational infrastructure required to support on-site behavioral health services, • Lead a wide variety of organizational projects within People Operations and cross-functionally, • Assist our IT team with issues as needed and support the storage and management of devices, • Be a champion of Charlie Health's culture through planning events and team meetings, • Be the person in the office with all the answers–someone who team members and visitors can rely on for information, • Support leadership with one-off special projects, • Data Review and Transfer:, • Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards., • Patient Chart Maintenance:, • Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements., • Data Entry and Management:, • Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy, identifying and resolving discrepancies or errors promptly., • Administrative Support:, • Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence. Assist with other administrative tasks as assigned., • Performing Attendance for various teams, Admin tasks as assigned, scheduling for various teams, responding to teams inquires supporting them with workflow or tech/questions., • Compliance Adherence:, • Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information. Follow established procedures for data handling, storage, and disposal., • Team Collaboration:, • Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities., • Training and Development:, • Participate in training programs and professional development opportunities to enhance your knowledge and skills in care administration, data management, and compliance practices. Requirements • 2+ years of experience in office coordination, administrative support, or a related role; experience in a healthcare or behavioral health organization preferred, • Familiarity with administrative paperwork processes such as payor credentialing, license applications, claims submissions, and data entry; training will be provided for organization-specific systems, • Comfort working alongside compliance or clinical operations teams in a regulated environment, • Strong organizational skills and meticulous attention to detail across internally and externally facing work, • Strong interpersonal and communication skills with a natural, collaborative style, • Self-starter who is biased toward action and can manage multiple tasks with shifting priorities, • Work authorized in the United States with native or bilingual English proficiency, • Must be available to work fully in-office Monday through Friday, 9:00 AM to 5:00 PM, and located within a reasonable commuting distance of the office locationBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $18 and $22/hour at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout Integrated Health 21 Integrated Health 21 (IH21) is a leading provider of worksite wellness screenings and vaccination clinics across the continental United States. Headquartered in Pittsburgh, PA, with offices in New York, Wisconsin, and Ohio, IH21 partners with employers and insurance companies to deliver customized health and wellness events. Our mission is simple: to help employees better understand their health and support healthier workplaces. Position Overview We are seeking skilled, professional Phlebotomists with corporate wellness or biometric screening experience to support our on-site employee health screening events. This role is engaged on an as-needed basis and is classified as a 1099 independent contractor position. Events are generally conducted during early mornings and daytime hours on weekdays, offering a flexible schedule for supplemental work. Purpose of the Position To perform health risk screening assessments and provide clear, supportive counseling on screening results at employee health screening events. Primary Duties & Responsibilities • Welcome participants and guide them through the screening process, • Obtain height (stadiometer) and weight measurements, • Measure resting blood pressure using a manual cuff, • Perform fingerstick blood collection and operate Cholestech LDX/CardioChek equipment accurately, • Assess lipid panel and glucose results, • Perform venipuncture blood draws (when required) within two attempts, • Accurately document screening data via paper forms or electronic tablets, • Complete basic data entry using electronic systems, • Assist with troubleshooting screening or equipment issues, • Support setup, breakdown, and transport of screening equipment, • Assist with medical emergencies (e.g., fainting, hypoglycemia, seizures, syncope, cardiac arrest), including initiating emergency response and providing CPR as needed, • Maintain strict adherence to HIPAA and confidentiality standards, • Perform additional screening modalities or duties as trained and assigned Physical Demands • Ability to work in a variety of client-site environments, • Stand for up to 6 hours, • Bend, lift, and carry supplies and equipment (up to 30 lbs; push/pull up to 50 lbs), • Use arms to properly operate screening equipment (e.g., stadiometer), • Navigate stairs while transporting equipment, • Safely assist participants during medical emergencies as required by protocol Qualifications Education: • High school diploma or GED required, • Completion of a phlebotomy or medical assistant program preferred, • Completion of a nursing program preferred Requirements: • Minimum of 2 years of clinical experience required, • Previous biometric screening experience preferred, • Current CPR/BLS Certification required, • Current phlebotomy and/or medical certification preferred or as required by state regulations, • Experience obtaining anthropometric measurements (manual BP, height, weight, BMI), • Proven proficiency in venipuncture and/or fingerstick capillary blood draws in accordance with regulatory and infection control standards, • Ability to independently perform all clinical duties and exercise sound clinical judgment Why Work With IH21? • Flexible, PRN scheduling, • Travel reimbursement, • Referral program, • Opportunity to work with a nationwide wellness organization making a meaningful impact Integrated Health 21 is an Equal Opportunity Employer

Job Description Position Summary: The Quatela Center for Plastic Surgery is seeking a Medical Receptionist to provide a welcoming experience to our patients, prospective patients and visitors. This dynamic individual will hold a key role in our fast-paced, prominent organization, while maintaining strict confidentiality. This position will also work closely with the Practice Administrator, Clinic Manager and Clinic Team for the purpose of optimizing appointment efficiencies, resolving practice issues and collecting/maintaining accurate practice data. Qualifications: • Associates Degree is preferred; High School Diploma is required, • Excellent phone and interpersonal skills, • Exceptional computer skills, • Proficient in Microsoft Word and Excel, • Ability to multitask, • Organized and efficient, • Able to handle a fast-paced, changing environment Duties and Responsibilities: • Greet clients and other visitors, in person or over the phone, with a friendly and helpful demeanor, • Responsible for keeping the reception area and waiting room clean and organized, • Register new patients and update existing patient demographics using Nextech; ensure data entry is accurate and current, • Facilitate patient flow by notifying the provider of patient’s arrival, being aware of delays and communicating with patients and clinical staff, • Respond to patients, prospective patients and visitor inquiries in a courteous manner, • Protect patient confidentiality by safeguarding Protected Health Information (PHI), • Collect payment for co-pays/insurance and money for cosmetic procedures, • Run daily financial batch report, • Reconcile all superbills twice daily and run “No Show report” for clinical team, • Schedule appointments of all types-consult, pre-operative, post-operative, minor procedures, injections and follow-up appointments, • Understand the acceptable templates for each provider and abide by those guidelines, • Confirm client appointments for Physicians, Nurses and Fellow, • Reschedule appointments as necessary, using sound judgment when moving patient to another day in regards to timeliness of appointment and the template, • Update schedule throughout the day as changes occur and inform clinic staff if needed, • Effectively communicate practice offerings when responding to patient inquiries regarding services, health care professionals and fees (via phone and in person), • Ability to screen calls and direct to appropriate personnel; able to page with a clear and understandable voice, • Handle special assignments and word processing as required supporting other staff, • Participate in evening seminars throughout the year and other marketing activities Working Schedule • Standard working hours of Monday-Friday 8:30am-5pm Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • FSA - Flexible Spending Account, • HSA - Health Savings Account, • Life Insurance - Employer paid - 1.5x annual pay, • Paid Family Leave, • 3-weeks Paid Vacation annually, • 401k Safe Harbor Plan (after 60 days), • 10 Paid Holidays, • Employee Discounts, • Work Anniversary Milestones - Employee Bonus - 1 year/5 year/10 year/15 year/20 year/ 25 year All duties and responsibilities stated are essential job functions. Staff members may be required to perform additional job-related duties as assigned by management. It is the policy of Vito Quatela, MD, PLLC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.