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Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description Form Position Title: Administrative Engagement Coordinator / Location: Lantern House Clubhouse Generalist Reports To: Clubhouse Director Cost Center: 54031 General Purpose: The Administrative Engagement Coordinator supports the Clubhouse by providing administrative services, fostering community engagement, and enhancing clubhouse operations. The role involves assisting with case management, overseeing administrative functions, and supporting internal and external communication. Working in partnership with members, the coordinator helps to ensure efficient day-to-day operations and positive member engagement within a Clubhouse International accredited setting. Essential Functions: • Member Engagement: Build relationships with clubhouse members, encouraging participation and engagement in all clubhouse activities. Support members in their pursuits, including employment, education, housing, and social involvement, while fostering an inclusive, empowering community environment., • Administrative Coordination: Manage documentation, maintain accurate records in electronic health systems, and assist members with social service needs, including financial, medical, and housing., • Event and Program Management: Organize and coordinate events, workshops, and social activities, ensuring effective communication and engagement with members., • Internal and External Communication: Create and distribute newsletters, manage social media, and develop promotional materials using Canva, Microsoft Office Suite, and Adobe software to enhance member and community engagement., • Case Management and Outreach: Provide case management, maintain a member caseload, and conduct outreach for consistent member engagement, including crisis intervention and prevention as needed., • Clubhouse Environment and Unit Responsibilities: Oversee assigned clubhouse units, ensuring smooth operations and member engagement in daily tasks. This includes meal planning, food shopping, appliance maintenance, computer assistance, and newsletter creation., • Community Meetings and Policies: Facilitate community meetings, contribute to policy development, and support the overall mission of the clubhouse by working collaboratively with staff and members., • Develop Community Partnerships: Identify and cultivate relationships with local organizations and community resources to acquire referrals while expanding the support network available to clubhouse members. Coordinate with partners to secure resources, and enhance engagement opportunities. Represent Lantern House in community meetings and events, actively promoting the clubhouse's mission. Regularly communicate with community partners to maintain strong relationships, assess new opportunities, and align mutual goals that benefit clubhouse members and foster community integration. Other regular responsibilities: • Staff use the Clubhouse environment to develop relationships whereby members experience themselves as valued participants in the Clubhouse community, • Engage members and work alongside members in carrying out these responsibilities., • Engage members through encouragement, appreciation for their help, and a focus on abilities, while allowing for and accepting limitations., • Actively promote the development of members’ aspirations regarding Clubhouse participation, employment, education, housing, and social involvements., • Respond to needs and problems of members with practical guidance and advice geared toward realizing aspirations, cooperation with others, and community integration., • Manage and participate with members in Clubhouse programs providing opportunities for social and recreational activities., • Engage cooperatively with other staff and members in developing Clubhouse policies and in advancing the purposes and welfare of the Clubhouse as a whole., • Assume responsibility for Clubhouse Units while developing new projects and methods to enhance unit functioning. Oversee the daily operations and management of the assigned unit including activities and goals, • Manages all aspects of the assigned unit; including but not limited to, assisting members with meal planning and meal preparation, food shopping, food ordering and overseeing appliance maintenance or repairs, assisting members with clubhouse maintenance and cleaning, assistance with computer skills and monthly newsletter, and other tasks as assigned, • Provides case management; maintain caseload, provides outreach to members, including crisis intervention/prevention Qualifications/Basic Job Requirements: • Associates Degree or High school Diploma with 2 years' experience in mental health field Bachelor’s Degree preferred, • Non-clinical community approach; Prior non-clinical experience working with persons with mental illness is a preferred but not required, • Highly developed communication and organizational skills;, • Must be proficient in Microsoft Word, Excel, Google Sheets, Google Docs, Slack, • Must be able to manage multiple fast pace environment, with strong follow-through, • Be flexible in order to complete the necessary work of the Clubhouse including coverage of holidays, weekends, social activities and other special events, • Must provide absence coverage for employment unit when needed. Scope of Responsibility & Positions Supervised: • Responsible for the financial operations of the assigned unit under the direction of the Program Director, • May supervise volunteers Special Working Conditions: • Some Saturdays work required, • Program is opened on all holidays, • Three weeks clubhouse training at certified training base outside of New York State Approvals: SVP: _________________________ Date: ____________ EVP: ____________________________________________ Date: ____________

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists in Providing Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities. Additional Tasks: • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • Ability to effectively communicate both verbally and in writing. Qualifications and Experience • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License. #ICLOTHER

Job DescriptionSalary: $78,000-$85,000 LOCATION DOROT is headquartered on the Upper West Side of Manhattan and the team works on a hybrid schedule. The Manager of Constituent Services will be expected to work in the office 3 days per week and as business needs require. ABOUT DOROT Founded in 1976, DOROT (generations in Hebrew) facilitates a dynamic partnership between older adults, volunteers, and professionals through programs designed to combat social isolation and loneliness and bring the generations together. DOROT is dedicated to enhancing the lives of older adults in the Jewish and wider community to help them live more independently as valued community members. Compassion and a commitment to excellence are hallmarks of DOROTs programs and staff. The agency is a recognized innovative leader in mobilizing volunteers and infusing social work into its service delivery model. Our vast offerings of programs are conducted onsite, in the home, remotely and in the community. ABOUT THE CONSTITUENT & COMMUNITY SERVICES (CCS) DEPARTMENT The CCS department provides a range of supportive services that assist older adults in aging in place and connecting to programs and resources that help them to thrive and build vital social connections. The department provides support to a broad spectrum of older adults who range in age from 60 to over 100 and vary in physical mobility from highly active in the community to predominantly home-based. To support our social work model of service delivery, staff in CCS are consulted by colleagues throughout the agency as constituent needs arise. In addition to this Managers portfolio, detailed below, CCS robust portfolio includes psycho-social home assessments of all older adults interested in participating in DOROTs in-home programs, Friendly Visiting, an MSW/Graduate Internship Program, and Synagogue Partnerships. THE OPPORTUNITY Reporting to the Director of Constituent & Community Services, the Manager of Constituent Services is part of the CCS leadership team and will serve as a strategic partner to the Director and peers to address a broad array of department and program matters; foster inter- and intra- departmental collaboration and team dynamics; and inspire and mentor staff. This Managers portfolio includes clinical and operational oversight of DOROTs Kosher Meals at Home (KMH) and Information and Referral (I&R) services; the provision of short-term case assistance and crisis intervention to older adults, caregivers, and volunteers who participate in our programs; and supervision of staff and interns. WHAT YOULL DO Leadership Responsibilities: • Contribute to the overall success of the CCS department by being a dynamic, thoughtful, and conscientious leader that demonstrates clinical expertise and creativity in program development/operations., • Work with other CCS leadership on a routine basis to ensure programmatic partnership, continuity of practice, and important synergies among portfolios and staff teams., • Develop and support CCS goals and new strategic opportunities and lead new program-specific grant initiatives that arise., • Encourage, track, and share constituent stories to support the agencys work to elevate our impact with our constituents for a variety of purposes., • Represent DOROT at professional meetings/conferences and networking events. Primary Program Responsibilities: • Manage and execute the Constituent Services portfolio with a focus on institutional excellence and strategic vision., • Uphold social work best practices and CCS policies in both independent and teamwork., • Manage workflow to meet portfolio priorities in partnership with the CCS Director, and work with staff to codify program protocols and establish programmatic enhancements and efficiencies., • Stay abreast of changes to government benefits and entitlements and happenings within the NYC aging services network that expand referral opportunities., • Supervise a team of staff and interns dedicated to ensuring the best possible service delivery and support for current and prospective DOROT constituents., • Be responsible for the implementation of the Kosher Meals at Home Program, supporting both staff and contractors in the weekly delivery of meals. This includes monitoring daily activities, helping staff respond to systemic or client issues with expediency, and guiding staff in assessing an individuals eligibility for the program., • Oversee the delivery of I&R services, which includes a dedicated helpline and email account. Provide guidance to staff and interns who:, • Communicate with older adults, caregivers, and the community at-large about aging issues and appropriate local resources., • Inform older adults and social service partners about DOROTs programs and services., • Screen and complete intake for individuals interested in program participation., • Assess and respond to the Case Assistanceneeds of older adults, caregivers, and volunteers who require additional and focused social work support:, • Provide short-term and as-necessary social work intervention covering a range of needs, • Carry a caseload of high-need constituents who require deepened support., • Consult/case conference with CCS peers and other staff about individuals participating in programs., • Conduct biopsychosocial assessments, home or hospital/rehabilitation visits, and case consultation with external agencies to strengthen our work with clients as needed., • Serve as the elder abuse and older adult safety point person for colleagues in need of guidance., • Manage key operational components of the portfolio in tandem with other departments:, • With Finance, manage the service/program budget(s) and negotiate KMH contracts., • With Advancement, provide content and program metrics for funding proposals/reports and marketing materials., • With Program Impact, construct and analyze programs and create feedback loops., • Ensure the timely and accurate collection, tracking, and maintenance of participationdata and related client interactions using DOROTs online database (Salesforce based); this involves routine case notes and data entry and the monthly/yearly review of statistics for trend analysis and reports to funders and other audiences., • Other projects as assigned. REQUIRED QUALIFICATIONS • An LMSW with a minimum of 4 years professional social work experience, demonstrating an increasing level of responsibility; SIFI preferred, • Passion for DOROTs mission, • A proven track record of managing a social work cohort, with at least 2 years of experience as a social work supervisor, • Direct experience with and comprehensive understanding of the field of aging and social work best practices, • Demonstrated experience fostering a spirit of collaboration with staff during both routine and transformational periods, and capacity to address challenges with flexibility, sensitivity, and creativity, • Ability to empower others to achieve results, • Capacity to think strategically, take initiative, and problem solve while incorporating sound clinical judgment, • Knowledge of and experience in working with aging and community resources and benefits and entitlements for older adults, • Experience in effectively utilizing metrics to inform and improve program goals, • Strong communication, organization, and presentation skills, • Availability to work up to 8 Sundays and/or evening events per year for programs or events that may not be within the regular scope of work., • Proficiency with Microsoft Office 365 Suite; familiarity with Salesforce a plus. WHY WORK WITH US At DOROT, we believe that the power of connection can be transformative. Working with us means that you will have: • The ability to make an impact. DOROT is a mission-driven organization filled with passionate people focused on having a positive impact on the lives of our clients., • Generous time off.DOROT offers 20 days of vacation per year, 10 paid Federal holidays and up to as many as 13 paid Jewish holidays, as well as early office closures on Fridays. We also provide fully paid Parental Leave and other generous Leave policies., • Healthcare benefits.Medical, vision, dental, short-term disability, life insurance, and more. We offer a choice of benefits to ensure that you and your family are taken care of., • Support to plan for your future. We offer a discretionary 403(b) contribution after your first 2 years with us with the opportunity for increasing contributions as you stay with us over time. This is an exempt position, and candidates can expect an annual base salary between $78,000-$85,000 commensurate with experience. To Apply Please submit a cover letter and resume with your application. It is the policy of DOROT, Inc. to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizenship, age, veteran status, pregnancy, disability, genetic, genetic characteristics, or other protected status.

Job Description The Global Surgical Coordinator provides essential support to all Surgical Services, primarily on weekends and as needed for service gaps. This role ensures seamless coordination of patient care, client communication, appointment management, and procedural support across all surgical areas. The Global Coordinator also performs post-operative callbacks to ensure continuity of care. This role is critical to improving weekend surgical workflow, maintaining communication standards, and enhancing client and referring veterinarian (RDVM) satisfaction. Client, Patient, and Surgical Service Coordination • Answer incoming calls for all Surgical Services and RDVM lines, ensuring timely and professional communication., • Monitoring Surgical Services emails for client and RDVM correspondence; answering client questions, directing them to the onsite surgery service or to come in through the ER as needed, • Act as a liaison between clients, referring veterinarians, staff surgeons, surgical residents, and nursing teams., • Schedule, confirm, and audit appointments, procedures, and surgeries across all Surgical Services., • Maintain and manage surgical waitlists in coordination with service leads., • Ensure all outside medical records, imaging, and diagnostics are obtained prior to appointments in collaboration with the Surgery Scheduling Coordinator.Provide ongoing updates to inpatient owners and assist with discharge planning., • Communicate post-operative outcomes to RDVMs and perform client callbacks in alignment with service protocols., • Present pre-operative and discharge instructions, authorization forms, and review financial estimates with clients as needed., • Monitoring patients PVLs to ensure charges are accurate, medications are prescribed, etc, • Assist with OR flow and patient support, including basic monitoring, under LVT guidance when on-site.Operational and Administrative Support, • Maintain accurate patient records, documentation, and appointment logs., • Support surgical inventory management through monitoring, restocking, and ordering supplies., • Operate standard administrative and clinical equipment (multi-line phones, printers, EMR systems, fax machines, etc.)., • Collaborate with the surgery management team to identify and implement improvements in scheduling, patient communication, and inter-service coordination., • Participate in the development and execution of operational quality control initiatives (e.g., callback compliance, communication audits)., • Assist with departmental projects involving data collection, reporting, and documentation process improvements., • Additional duties as assigned by the Senior Director, LVT Director of OR, and Practice Manager to support the needs of the Surgery Department and broader hospital operations, including coverage for service coordinators PTOQualifications:, • Equivalent work experience accepted (Bachelor's Degree a plus), • Minimum of 2 years veterinary or human medical clerical experience required., • Minimum of 2 years customer service experience required., • Excellent written and verbal communication skills., • Strong organizational skills and ability to manage multiple priorities simultaneously., • Ability to work collaboratively with all levels of staff, clients, and referring veterinary practices., • Proficiency with Microsoft Office Suite, Excel, medical record systems (EMR experience preferred), and scheduling software., • Prior experience in a specialty or surgical practice setting preferredOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As the Provider Growth Lead at Nourish, you'll be responsible for designing and building a full-funnel marketing engine to recruit new providers to our platform. As the first growth hire on this side of the business, you will define the strategy, stand up new channels 0→1, optimize our performance, and own a meaningful target driving the company's ambitious growth goals. You'll be joining a collaborative and passionate team that's dedicated to improving lives through better nutrition, and you'll be a pivotal player in our vision to help one hundred million people live healthier, longer lives using Nourish. This person will report into our Director of Provider Growth and work closely with the other parts of the Provider Growth Org (recruiting and onboarding) as well as cross-functionally with product, engineering, strategy & ops, and our core growth marketing team. This role is full-time and open to NYC-based candidates only. Expectation to work in-person 3-4 days per week, with some remote flexibility, from our office in Flatiron. Key Responsibilities: • Build out and maintain a detailed prospect database, including engagement and signal-based data, • Test, scale, and optimize our paid growth channels, using both technical and creative levers, • Explore and experiment with new growth channels, building them out from 0→1 and 1→N, • Design lifecycle and nurture campaigns to maintain long-term relationships with providers, • Develop our demand generation strategy and tactics, from content and webinars to in-person events and conferences, • Build out our provider marketing reporting and analytics stack, • Manage our Provider Growth budget, improving our efficiency and scaleWe'd love to hear from you if:, • You have 3-6 years of experience, with 2+ years of experience at a start-up or fast-growing company; ideally in growth, or strategy and business operations, • You are an end-to-end problem solver - you think through and breakdown every piece of a problem, and then can execute from start to finish, • You love building from scratch - you know how to put together an MVP or stand-up WIP solutions and thrive in figuring out how to do something for the first time, • You are a talented analytical thinker who loves crafting their next steps from the numbers, • You have strong communication skills - you can put your vision into words, and communicate it effectively to a cross-functional team, as well as to our core provider audiences, • You are a creative marketer - you are not all numbers, all the time. You have an imagination and are constantly thinking of new ideas for how to reach, engage, and win over our audience, • Bonus points if:, • You have growth experience - you have context across a broad surface area of growth marketing and demand generation tactics; you know what good looks like and the fundamentals for how to get there, • You have a passion for healthcare or nutrition, and/or have experience in the industryMore InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As Growth Marketing Lead, you'll take end-to-end ownership of our most important growth channels, Meta and TikTok. You'll operate at the intersection of data, strategy, and execution, running high-impact experiments, uncovering performance insights, and helping us scale a mission-critical growth engine. You'll report to our Director of Growth and work closely with peers across Analytics, Finance, Product, and Creative. This is a great opportunity to fully own channel strategy and execution and drive the growth of the business. This role is full-time and based in NYC (expectation to be in-person 3–4 days/week, with some remote flexibility). Our office is in Flatiron. Key Responsibilities & Opportunity: • Own the strategy and execution of Paid Social: You'll be responsible for driving efficient growth on these channels end-to-end, including setting strategy, making capital allocation decisions, launching experiments, and making data-driven optimizations., • Lead strategic analysis and problem-solving: You'll proactively identify key growth opportunities, design and execute analyses to understand what's working (and what's not), and translate insights into clear next steps., • Collaborate across teams to drive performance: You'll work closely with internal partners (Creative, Influencer, Analytics, Product) to ensure we're launching the best possible ads and learning as much as we can from every dollar spent., • Own reporting, pacing, and forecasting: You'll build and maintain channel-level performance reports that inform company-wide decisions and ensure we're hitting goals., • Drive experimentation and learning: You'll build a roadmap of high-impact tests (across targeting, creative, budget strategy, etc.) and lead execution, always focused on improving customer acquisition and efficiency.You're a great fit if you:, • Have 3-6 years of experience in a highly analytical role (Performance/Growth Marketing, Consulting, Strategic Finance) in a high-growth, fast-paced environment., • Are extremely data-driven, with the analytical horsepower to solve problems using data and uncover performance trends. You approach problems with first-principles thinking and a sharp strategic lens., • Are an exceptionally fast learner who ramps up quickly in unfamiliar domains. You're naturally curious and don't need much direction to get moving., • Are a collaborative problem-solver who communicates clearly and works well across disciplines—including creative, technical, and analytical stakeholders., • Are detail-oriented and methodical, whether it's structuring a test, reviewing data, or QAing a system. You sweat the small stuff because it matters., • Are scrappy, action-oriented, and self-motivated. You're excited to get your hands dirty and solve problems at both the strategic and tactical levels., • Thrive in high-pressure, fast-paced environments, where priorities shift and stakes are high. You stay calm, focused, and solution-oriented—even when things get messy. More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job Description JOB TITLE: 820 Billing Assistant - Part-Time REPORTS TO: Director of Revenue Cycle DEPARTMENT: Finance Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare The 820 Billing Assistant is responsible for assisting billing team with collection of Managed Care Organization payments. SPECIFIC DUTIES & RESPONSIBILITIES: • Reconcile client number of days stay between AWARDS and Census Reports, • Verify accuracy of clients’ health insurance in AWARDS through ePaces, • Access real-time payer portals to verify accuracy in authorization ID entered in AWARDS, • Verify and confirm appropriate diagnosis and procedure coding as per clinical documentation, • Navigate payee websites/portals to keep track payments or denials, • Works closely with co-workers to analyze and identify issues, • Calling insurance companies to research the reason for denials, • Excellent analytical, problem solving, and interpersonal and communication skills, • Proficiency in Microsoft Excel

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking an Assistant Program Director for The Doe Fund's newest permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 255-unit residence will provide housing for 153 individuals and families referred by the New York City HIV/AIDS Services Administration (HASA), and the rest 102 units will be apartments for moderate-income households. Key Responsibilities: • Assist the Program Director with the day-to-day operations of the program, • Conduct regular supervision (individual and group) with the members of the clinical team and maintain an accurate record of each supervisory meeting, • Review applications from the HIV/AIDS Service Administration (HASA) and set up interviews for prospective residents, • Assist the Program Director with the completion of HASA’s weekly and monthly reports, as well as any other relevant reports, • Conduct regular chart audits to ensure compliance with the standards of The Doe Fund and HASA, • Monitor and review resident Service Plans and ensure that other charting documents are recorded in an appropriate and timely manner, • Perform or supervise the performance of psychosocial assessments for each resident, • Co-facilitate team meetings and case conferences, • Maintain a directory of resources on HIV/AIDS services, substance abuse, mental health treatment, and services for seniors, • Collaborate with all departments as it relates to the residents; assist in coordinating care and referrals with community agencies and hospitals, • Assist with the development of quality assurance guidelines and procedures for the Clinical team, • Responsible for the performance appraisals of clinical staff, • Attend all administrative meetings in the absence of the Program Director, • Responsible for program oversight in the absence of the Program Director, • You have a Master’s Degree in Social Work from an accredited college or university, LMSW or LMHC preferred, • You have a Minimum of three years of post-Masters experience, 1-2 years of which should include supervisory experience Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Marketing Associate to execute impactful marketing initiatives and maintain meticulous brand standards, contributing to the company's mission to connect the world to life-saving mental health treatment. Reporting to the Content Marketing Director, the Marketing Associate will update and maintain marketing materials, coordinate projects, and ensure brand consistency across various channels. The ideal candidate is a creative multitasker with a keen eye for detail, a proactive mindset, and the ability to juggle multiple projects seamlessly. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Assist in the planning and execution of marketing campaigns, materials, and initiatives, including tracking project timelines, updating stakeholders on key milestones, and sending deliverables to ensure timely completion., • Coordinate tasks and projects with team members across various departments, including Clinical Outreach, Research and clinical Outcomes, Clinical, Partnerships, Growth Strategy, and Commercial Strategy., • Collaborate with the Marketing Team to gather, organize, and distribute marketing assets, including graphics, copy, and multimedia content in an organized fashion, ensuring easy access for teams across the company., • Ensure all marketing materials align with brand guidelines and project objectives, performing periodic reviews and adjusting based on updated guidance., • Maintain an organized brand library for easy access and retrieval by team members, providing clear directions and guides for cross-functional partners., • Manage and update website content, ensuring information is current, accurate, and engaging., • Coordinate the generation of marketing assets, including but not limited to scheduling, logistics, and vendor sourcing/management for video shoots, photo shoots, deck creation, animation, website content, and more., • Oversee the maintenance of various internal Marketing Team trackers, tools, and reporting, including the content calendar, plus ad hoc projects., • As needed, directly generate marketing assets and other collateral for use across internal and external use cases.Qualifications, • Bachelor's degree in Marketing, Communications, Business, or a related field., • 2+ years of experience in project management, marketing, or a related role., • Impeccable project management skills with the ability to handle multiple tasks, moving targets, and quick turnaround deadlines., • Flawless written and verbal communication skills., • Detail-obsessed with a strong understanding of the importance of brand management and consistency., • Experience with video, photo, and other multimedia content production., • Proficiency in project management tools and software (e.g., Jira, Monday, or similar)., • Exceptionally organized and able to manage multiple tasks efficiently., • Creative mindset with a passion for marketing and branding., • Innovative problem solver with an eye for driving efficiency and using data to inform best practices., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Clinical Assistants (Business Development) Needed ($18-$24/hr) Workforce1 Healthcare Career Center is partnering with top NYC healthcare providers to connect qualified Clinical Assistants (Business Development) to an immediate opening at a healthcare organization in the Bronx. Key Responsibilities: The Business Development Clinical Assistant will support the Director of Business Development in driving key clinical and operational initiatives across our partner nursing home facilities. This role involves following up with sites that have already been visited by the Director, ensuring continued implementation of programs such as APCM, BHI, and TOC. BD CAs will act as liaisons between the corporate team and onsite staff, helping to maintain momentum on business development goals. • Follow up with nursing homes previously visited by the Director of Business Development to support ongoing implementation efforts., • Obtain APCM and BHI consents from patients and/or facility staff for new and existing admissions., • Reinforce TOC (Transitions of Care) referral workflows at the time of patient discharge., • Serve as an onsite resource to providers and Clinical Assistants, answering questions and clarifying processes related to corporate initiatives., • Track and report progress on facility compliance with APCM, BHI, TOC, and other strategic programs., • Identify barriers to implementation and escalate issues as needed to the Director of Business Development., • Assist in scheduling follow-up visits and maintaining communication between corporate and facility teams., • Bachelor’s Degree in related field, • Excellent communication skills, • Confidence when speaking to clinicians and business leaders, • Computer literate (Excel, Word, Outlook, Teams), • Strong organizational skills to give team direction, • Knowledge of care provided in Nursing Homes Please ask for Ola at the front desk. Event Details: Date: Wednesday, September 10th Time: 10:00 AM – 3:00 PM (Walk in anytime during this window) Location: Workforce1 Healthcare Career Center 14 Wall Street, 17th Floor New York, NY 10005 Workforce1 Healthcare Career Center is a federally funded NYC program that prepares and connects qualified candidates to job opportunities citywide. We recruit licensed healthcare professionals on behalf of leading healthcare employers.

Job Description About Us: Alpha & Omega Kids and Developmental Services LLC was founded to bridge the gap for children with Autism and developmental delays of all ages. Using evidence-based innovative interventions, our multi-disciplinary teams promote the well-being of children and their families in a collaborative effort. Our focus is family and person-centered utilizing culturally competent therapies that promote the strengths and functioning capacities of all consumers and their families. Alpha and Omega Kids respect the unique characteristics and wishes of the families they serve. Family and community advocacy, therapeutic services, and prevention are at the heart of our efforts. Our Mission: Our mission is to cut across all cultural barriers and languages while striving to integrate children with special needs into their communities. Advocacy for children with special needs is at the core of who we are. We aim at helping children reach their milestones, attain the goals that their parents wish for them, and therapeutically allow them to maximize their full potential in their natural environment. Responsibilities for Admin: · Process referral for services in a timely manner · Assign appropriate provider to referrals · Track staffing process · Update information in the automated system for ongoing services · Coordinate new hires with Human Resources for processing paperwork · Coordinate with Service Coordinators, HR Coordinator on compliance for therapists on cases · Run reports in automated database to track by regions, zip codes, and municipalities. · Inform team of IFSP date and ensure appropriate representation at meeting · Initiate intake process for all service referrals · Notify family of provider name · Obtain schedule of services from provider and inform service coordinator · Maintain effective contact with the service coordinator · Maintain effective contact with the provider(s) · Reconcile provider billing with daily notes and submit to accounting · Ensure timely submission of clinical documentation by evaluators · Perform other duties as assigned by the COO/Program Director or designee Job Type: Full-time Benefits: * Health insurance * Paid time off * Professional development assistance Schedule: * 8-hour shift Education: * Associate (Preferred) Experience: * Administrative: 2 years (Preferred) Language: * Spanish (Required) Work Location: In person

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. PROGRAM: CAMBA GARDENS is a 209 unit supportive/affordable housing development located in the East Flatbush section of Brooklyn. CAMBA Housing Ventures (CHV), the housing development subsidiary of CAMBA, developed these units. 146 of these units are set aside for formerly homeless individuals and families. 117 units are for Population I individuals, chronically homeless single adults who suffer from Serious and Persistent Mental Illness or who have a co-occurring Mental Illness and Chemical Addiction (MICA). 15 units are for Population III individuals, chronically homeless single adults who have a substance abuse disorder that is the barrier to independent living and who also have a disabling clinical condition. 14 units are for Population V chronically homeless families, in which the head of household suffers from a substance abuse disorder, a disabling medical condition or HIV/AIDS. CAMBA provides on-site case management and supportive services in addition to 24/7 security Position: Program Manager Reports To: Senior Program Director Location: 690-738 Albany Ave, Brooklyn, New York 11203 What The Program Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Communicate with peers in other CAMBA programs on issues related to client progress and best program practices., • Work with direct reporting staff to set staff performance targets in accordance with contract requirements., • Develop and document all program activities., • Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently., • Participate in start up activities including marketing and lease up, program development and implementation etc., • Access community resources for clients., • Ensure that all apartment vacancies are filled within 4-6 weeks., • Oversee all program operations and manage direct reporting program staff and their subordinates., • Develop and implement Quality Assurance measures to ensure quality service delivery to clients., • Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards., • Coordinate and supervise programmatic activities of direct reporting staff., • Observe direct reporting staff., • Conduct program progress reviews with staff., • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use., • Analyze program and demographic data to make programmatic improvements., • Oversee onsite and organize offsite training opportunities for professional development of staff., • Confer with the Senior Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Complete incident reports when required, • Participate in staff/funder/outside agency meetings as requested., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • Immediately report to the appropriate Senior Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability., • May interact with funders., • May make hiring and firing recommendations to appropriate Senior Program Director/Executive Vice-President (in consultation and agreement with Human Resources)., • May have direct client service/program responsibilities in addition to the above., • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report., • Experience in clinical supervision, housing issues and working with individuals with mental illness, substance abuse issues, HIV/AIDS and other special needs., • Experience developing and facilitating groups., • Knowledge of supportive housing services operations. Compensation: 70,000-77,250 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR f16fl7h2Mo

Job Description Position Description The Support Services Specialist is responsible for providing guidance and assistance for clients and volunteers of Harlem United’s Drop-In Program shower services in the Integrated Harm Reduction department. They will oversee the flow of people through the shower area, engage with shower guests, and report on the daily operations to the Program Director, Support Services. The Support Services Specialist works closely with staff of the department to ensure clients are engaged through the lens of harm reduction and with a trauma-informed approach. Currently, this position operates out of our Drop-In Center in Harlem, as well as providing shower services at a community partner location in Ridgewood, Queens one day per week. Locations in the future may adjust with program changes. Essential Job Functions The following duties are mandatory requirements of the job: Operations • Set up shower area and welcome area at the beginning of service and break down at the end of the day., • Ensure cleanliness of shower area and other areas used by the program prior to program start, throughout the day, and at the close of service delivery., • Ensure shower stalls are prepared and sanitized before each shower guest., • Work with drop-in staff to ensure clients are signed in according to distribute toiletries and clothing items, etc., • Explain procedures and expectations of shower program to clients, ensuring that they are following established guidelines and using shower area safely., • Engage with clients receiving services, assisting them with referrals to additional services as needed., • Work with other staff in following safety and de-escalation protocols in working with clients., • Track shower services and client engagement using data tracking process created by Program Director, ensure documentation is up to date and accurate., • Enter service delivery details into online client tracking systems and/or funder databases as required by program., • Orient new volunteers, explain procedures, model appropriate interaction with guests. The following duties are to be performed as assigned by the supervisor: • Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings., • Participate in internal and external trainings as assigned by manager and clinical director, as well as required by Human Resources., • This position requires a high school diploma and two years’ experience in services for individuals experiencing unstable housing or with people who use drugs. Candidate should be familiar with housing services, substance use services, and social services agencies within New York City. Excellent interpersonal skills, including clear communication with clients and colleagues Effectiveness in prioritizing tasks, delegating them where appropriate Able to provide culturally competent services and demonstrate respect for the community to be served by our program, including people who use drugs, people experiencing unstable housing or homelessness, and LGBTQIA+ individuals Knowledge of and respect for the harm reduction model and its principals Bilingual English/Spanish a plus Must be able to lift up to 40 pounds Must be able to bend, scrub, mop, etc., for extended periods

Job Description Job Description: Assistant Building Manager, Euclid ORGANIZATION: The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting, which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH is an Equal Opportunity Employer (EOE) POSITION: Under the supervision of the Building Director and associate director/clinical coordinator, The Assistant Building Manager will assist in all aspects of the administration and property management of the building, with the goal of enabling residents to live permanently and as safely and independently as possible. WORK CATEGORIES & DUTIES Specific duties include, but are not limited to, the following: Responsibilities: Personnel • Supervise front desk personnel., • Ensure that 24hour shifts are covered as per union contract., • Maintain all leave time requests., • Ensure that all supplies including forms are maintained., • Ensure that personnel is cleaning and maintaining front desk area., • Co-Supervise maintenance staff, and administrative staff., • Assist manager in maintaining active personnel files: Vacation requests, time taken (sick leave, personal days, etc.), • Process timesheets and submit in a timely manner., • Assist Manager with staff meetings, tenant / staff complaints and performance evaluations when needed., • Responsible for taking and maintaining minutes of all meetings., • Assist Manager with Social Service staff interface., • Coordinate with social service staff on various tenant issues including arrears, housekeeping, disruptive behavior, room maintenance, monthly tenant meetings, etc., • Ensure social services department receives copies of all incident reports, tenant lists and management letters to individual residents., • Act as liaison between tenants and staff in building manager’s absence., • Assist Manager with Housing Court Hearings/Trials, • Office/Building Management and Administrative:, • Manage general office functions., • Establish a 1:1 professional relationship with tenants., • Assist manager in responding to building violations and coordinate with Contractors and Euclid Hall staff to clear violations., • Maintenance and distribution of all management office lists related to tenants, vendors, staff and miscellaneous documents., • Preparation and distribution of exterminator list to Front Desk., • Ordering supplies when needed: key blanks, appliance parts, office, cleaning and maintenance equipment., • Document vendor repair work., • Maintain related contract files., • Document problems encountered, & proposed resolutions., • Monitor vendor files., • Maintain Certificates Book / Log. Must ensure all inspection certificates and equipment inspections are current and have not expired., • Lease., • Section 8 and other income certifications., • Incident reports., • Legal correspondence., • Arrears, • DHCR, • Rent Rolls, • Legal, • Front Desk, • Assist manager and Superintendent with the general maintenance function of the premises including but not limited to the following:, • Tenant room inspections, • Daily, weekly, monthly, yearly checklists of maintenance task for use by maintenance staff., • Conduct regular inspection of boiler, elevator, fuel storage tanks (If applicable), sprinkler, standpipes, etc., • Maintaining clear identification of all building systems; for example, plumbing valves, sprinkler standpipes, etc., • Enforce recycling and garbage regulations., • Ensure Extermination List is maintained and updated monthly and Contracts are following contract agreements., • Keep orderly and stock maintenance supplies., • Rent Collection / Arrears and Payroll Distribution:, • Assist manager with rent collection and arrears pursuit., • Process coin exchanges for rent collection., • Pickup coin exchange and assist in verifying amounts received., • Make bank deposits weekly or as needed., • Distribute employee checks., • Collect all rent checks and money orders from rent deposit box and process., • Purchases:, • Request quotes for purchases using authorized vendors., • Inspect deliveries., • Review and process invoices for payment., • Other responsibilities may include:, • Working as a member of a team to establish and maintain high levels of care, respect for, and communication with tenants and staff., • Working cooperatively with other staff members., • Attending training sessions and conferences as required for enhancement of job skills., • Implementing emergency procedures as necessary., • At least 21 years of age., • Strong communication skills, math skills and computer literacy, including Microsoft Word, Excel and Outlook., • Emotionally, mentally, and physically able to perform job responsibilities., • Prefer a minimum of two years of experience working with senior adults., • Prefer Associate’s or Bachelor’s Degree., • Must be able to speak, read and write in English and Spanish. 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Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Assistant Site Manager who oversees the Front Desk staff and other non-clinical support staff at Ramon Velez and the School Based Health Center (SBHC)., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Oversight of the SBHC in collaboration with Medical Director who will provide clinical oversight of the SBHC., • Oversight of all programs at Ramon Velez such as WIC and any other targeted program for the community., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • Collaborate with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building's facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for assisting in coordinating, developing, and supervising program components within a service to ensure the most effective and productive utilization of these areas for people served. This includes the direct supervision of direct care and clinical staff, compliance with all applicable regulations, department development and expansion and attending to the needs of the people we support. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Assistant Director of Day Program Services will include, but are not limited to the following: • Participates in recruitment, interviewing, orienting, training, appraising, supervising and disciplining of staff., • Suggests, develops, coordinates and implements program goals., • Ensures accuracy of all data utilized for funding reports and timely submission of these reports., • Provides oversight of all treatment planning, progress and evaluation in accordance with regulatory requirements., • Ensures that attendance is up to program capacity., • Assists with monitoring department budget., • Assists with implementation of policies and procedures for division or service., • Prepares departmental projections and other relevant statistics., • Writes and submits annual program evaluation., • Ensures that staff receive all required in-service training. Develops and implements in-service training related to needs of the people we support., • Assigns caseloads to staff., • Assists with formulating long-range plans for services and programs to be offered and implements as authorized., • Completes special projects as requested., • Helps plan for department development and expansion., • Assists in developing and implementing Quality Assurance plan for department., • Takes appropriate measures including periodic area assessments and observations of practices, materials, equipment and environment and provides staff and the people we support with safety training to ensure that the employees and people we support are provided with the safest and healthiest workplace possible., • Serves as a standing member of agency-wide committees., • Keeps abreast of changes in field., • Oversees admissions and discharge of persons in program and scheduling of necessary services and activities., • Ensures rights of persons in programs and activities., • Performs initial investigation of incidents and ensures proper reporting of incidents., • Handles personal matters including vacations, sick leave time and attendance records, Master Change Forms, etc., • Performs other related duties as requested. Requirements: QUALIFICATIONS • Ability to read, write, speak and understand English., • Good oral and written communication skills., • Good organizational skills., • Interpersonal skills necessary to interact effectively with coworkers, employees, the people we support, families and outside contacts., • Must be able to maintain the strictest confidentiality., • Proficiency in the use of a personal computer and appropriate software and E-Mail system., • Knowledge of equipment typically used by persons receiving services, including wheelchairs and adaptive devices. EDUCATION and/or EXPERIENCE • Bachelor’s Degree in a Human Service’s discipline. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description Job Summary: The Evening Coordinator supervises and coordinates activities of assigned case managers and counselors, oversees activities of the consumers and monitors physical plant conditions that impact the safety and security of consumers, staff and facility assets. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. Essential Job Tasks: Assists in Providing Clinical Services • Assigns and coordinates staff activities, • Provides clinical oversight, • Ensures staff operate according to all state and federal regulations and ICL policies and procedures, • Responsible for ensuring accuracy of and timely completion of required clinical documentation, • Responsible for ensuring service plans and goals are implemented as written and overseeing revisions to plans and goals as necessary, • Ensures appropriate crisis intervention occurs as needed, • Ensures staff receive relevant information regarding clinical treatment, program operations, community providers and resources, • Provides direct care coverage as needed, • Serves as Manager on Duty as assigned, • With the Program Director’s authority establishes and maintains work schedules in accordance with ICL policies and procedures, • Ensures assigned staff’s compliance with agency time and attendance policy, • Conducts staff supervision in accordance with division expectations and ICL procedures, • With the Program Director’s approval conducts disciplinary action as needed, • Assists in ensuring program is in compliance with all state and federal regulations and all ICL policies and procedures, • Ensures that Plans of Corrective Action are implemented and adhered to, • Regularly reviews and monitors staff activities and makes recommendations to Program Director, • Assists in the promotion of Mental Health and Wellness management in local communities, acts as liaison to community providers, community boards, elected officials, neighbors and emergency services providers, • Educates staff on the importance of maintaining positive relations with all factions of the community, • Cooperates with other organizations in the development of long range plans for mental health program development and wellness management., • Bachelor's degree in a recognized mental health discipline such as social work, psychology, nursing, rehab counseling, etc. plus a minimum of 2-3 years’ experience with direct supervision or program oversight with individuals with mental disabilities., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understanding why they react the way they do, • Ability to actively looking for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled on a consistent basis, • Ability to understand and adhere to internal and external laws, rules, and policies, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do #ICLOTHER