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Job Description$72,680 per annum Position: CRED NYC Training Instructor, SkillSpring Location: Multiple Sites in Manhattan and the Bronx Salary Range: $72,680 per annum Reports to: SkillSpring’s CRED NYC Program Director About SkillSpring: SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults. Position Overview: The New Jewish Home’s SkillSpring program seeks a dedicated and culturally responsive Training Instructor to lead Certified Nursing Assistant (CNA)-aligned work readiness instruction and exam preparation for our Community Resources for Employment and Development Program (“CRED NYC”) Program. This full-time role supports participants through the early and middle stages of the program—covering foundational workplace skills, healthcare career awareness, eldercare practices, and CNA test review. The Training Instructor will work closely with case managers, Nurse Educators, Lehman College faculty, and employer partners to ensure that participants are prepared for both classroom and clinical training, and for long-term success as Certified Nursing Assistants. Key Responsibilities: • Deliver high-quality, trauma-informed instruction for CRED NYC participants, focusing on healthcare career readiness, eldercare, professional development, and Certified Nursing Assistant (CNA) exam preparation., • Facilitate engaging, interactive lessons aligned with DYCD’s CRED NYC curriculum requirements, incorporating cultural humility, communication skills, conflict resolution, and job retention strategies., • Collaborate with SkillSpring’s case managers, job developer, mental health staff, and Lehman College instructional team to integrate academic, career, and social-emotional learning across program phases., • Support participants' preparation for CNA credentialing through tutoring, study groups, mock exams, and one-on-one academic coaching., • Track participant attendance, progress, engagement, and outcomes using internal databases and DYCD reporting tools., • Ensure daily participant sign-in/sign-out and contribute to monthly data reviews and continuous improvement., • Contribute to recruitment, enrollment, and retention efforts by fostering a welcoming and inclusive learning environment that reflects participants’ cultural backgrounds and lived experiences., • Create and adapt intergenerational curriculum and project-based activities that connect healthcare practice to community service and long-term career planning., • Attend team meetings, professional development sessions, and CRED NYC learning exchanges; stay current with best practices in trauma-informed instruction and adult workforce development., • Collaborate with SkillSpring leadership to refine tools, templates, and instructional materials that improve learner outcomes and program quality., • Uphold all CRED NYC contract requirements, deliverables, and compliance protocols., • Perform other duties as assigned to support participant success and program integration. Qualifications: • Bachelor’s Degree in Biology or related field required; strong content knowledge in healthcare preferred., • Minimum of 3–5 years of experience delivering training or instruction to young adults or adults from underserved communities., • Passion for adult education, youth development, and healthcare workforce advancement., • Experience preparing learners for credentialing exams and delivering work readiness curriculum., • Demonstrated ability to build trust with learners and apply trauma-informed, culturally responsive teaching practices., • Skilled in curriculum implementation, data tracking, and continuous quality improvement., • Strong communication and interpersonal skills; ability to foster a safe, inclusive learning environment., • Flexible schedule with availability for some evenings and occasional weekends., • Knowledge of healthcare employment pathways, CNA job functions, and eldercare environments., • Familiarity with NYC workforce systems, DYCD programs, or healthcare sector a plus. Physical Demands: • The role requires normal mental and visual attention, along with manual coordination., • Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow., • Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods., • Ability to lift and/or move up to 25 pounds., • Travel to all TNJH campuses and program sites is required. Compensation and Benefits: The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes: • Medical, Dental, and Supplemental Vision plans, • 401(k) retirement plan, • Vacation, Holiday, and Sick leave, • Short Term Disability insurance, • Basic Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care, Commuter, and Dependent Care Flexible Spending Accounts, • Access to a portion of your paycheck before payday through our partnership with RAIN

Job Description$70,000 per annum Position: Outreach and Retention Specialist, SkillSpring/DYCD Location: Multiple Sites (Five Boroughs of New York City) Reports To: Program Director (DYCD) About SkillSpring: SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults. Position Overview: SkillSpring is seeking an Outreach and Retention Specialist to manage recruitment and retention efforts for our youth and young adult development programs. The Outreach and Retention Specialist will oversee participants in our programs including HHA and CNA certifications, focus on participants mental health, well-being, self –management and other supportive services needs of participants through small groups and one-on-one sessions as needed. This full-time role requires flexibility in working mornings, evenings, and Saturdays at multiple sites, with hours, days, and locations varying based on seasonal changes. Key Responsibilities: • Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure student/participant enrollment and retention., • Focus on participant recruitment., • Support case managers with program retention., • Responsible for forging relationships with participants and encouraging their continuation in program., • Continual follow-up with program participants throughout all phases of program., • Provide one-on-one employment case management and job search support, helping participants to set employment goals, create action plans and track progress towards meeting their individual goals., • Facilitate and coordinate internal job readiness training program – 12 weeks long, 5-6 times per year, and coordinate 4-10 week internship placements for participants., • Coordinate and facilitate monthly check-in for young adults and alumni seeking to grow in self-efficacy and employability., • Foster relationships with internal New Jewish Home partners, government agencies and community-based organizations to facilitate young adult employment., • Establish and maintain external collaborations with individuals and businesses to develop employment/retention opportunities for young adults.· Maintain database/inventory of employment, training, and internship opportunities., • Work with program staff by scheduling, monitoring, tracking and reporting on all participant programming including but not limited to attendance and surveys., • Ensure that all participants sign in and sign out, on a daily basis., • Assess student’s program participation and attendance for continued program enrollment., • Conduct training activities, • Create an environment that is diverse, culturally sensitive and relevant to the needs of young adults., • Actively participate in staff training sessions and special events, • Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency., • Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols., • Adherence to all WIOA contract regulations., • Trauma-Informed training and skills, preferred, • Minimum of 5 years of supervisory experience., • Experience working with youth from underserved communities., • Ability to work flexible hours, including some evenings and weekends, and travel to various locations in the Tri-State area., • Bachelor’s Degree in Social Work required, • Passion for working with youth and young adults, • Familiarity with healthcare career trajectories, • Excellent interpersonal, verbal, and written communication skills., • Demonstrated experience working with high-need/underserved high school students and young adults., • Self-directed with the ability to work independently., • Strong presentation skills, with the ability to write reports, business correspondence, and procedure manuals., • Ability to lead innovative and meaningful programming that resonates with participants., • Strong organizational and computer skills., • Proven ability to apply independent judgment in planning, prioritizing, and organizing multiple tasks with attention to detail and time management., • Flexibility and adaptability are essential., • The role requires normal mental and visual attention, along with manual coordination., • Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow., • Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods., • Ability to lift and/or move up to 25 pounds. The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes: • Medical, Dental, and Supplemental Vision plans, • 401(k) retirement plan, • Vacation, Holiday, and Sick leave, • Short Term Disability insurance, • Basic Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care, Commuter, and Dependent Care Flexible Spending Accounts, • Access to a portion of your paycheck before payday through our partnership with RAIN