Event Operations Coordinator
hace 14 días
New York
Job Description Event Operations Coordinator Happier is seeking experienced, part-time Event Operations Coordinators who live and breathe hospitality and can quarterback flawless events across our properties. In this role, you’ll be the on-site point of contact, translating run-of-show plans into smooth execution, liaising with clients and vendors, directing support staff, and ensuring every guest touchpoint feels effortless and on-brand. We are a small, collaborative team. We value can-do attitudes, clear communication, and a respectful, inclusive outlook. You’ll frequently wear multiple hats and jump in wherever needed to deliver best-in-class experiences. Locations we support 99 Scott A mixed-use venue at the intersection of East Williamsburg and Bushwick featuring indoor and outdoor spaces ideal for creative events, private gatherings, and photo/film productions. As a cultural hub, 99 Scott serves Fashion, Art, Culture, and Technology partners and is a true representation of the Happier brand. WSA Operated and developed by Happier People Management, the Water Street Associates (WSA) Building is a modern, 31-floor, 700,000 sq. ft. ecosystem for the Fashion, Arts, Culture, and Technology industries—offering Health & Wellness, Dining, Retail, coworking, offices, and a members’ community. Responsibilities • Serve as on-site lead for assigned events; own day-of coordination and floor management, • Execute the run of show: vendor load-in/out, rentals, F+B timing, stage/AV cues, and room resets, • Conduct pre-event briefings; assign posts and break schedules for support staff; uphold service standards, • Liaise with clients, planners, and vendors; provide timely updates and solutions to maintain timelines and quality, • Oversee guest experience: signage/wayfinding, coat check flow, accessibility needs, VIP handling, and issue resolution, • Monitor compliance with safety, fire code, crowd control, and venue policies; escalate as appropriate, • Manage basic AV checks (mic tests, playlists, projector/LED checks) and coordinate with technicians when needed, • Track event inventory (linens, smallwares, radios, stanchions); reconcile post-event counts and note damages, • Partner with culinary/F+B teams on service sequencing and dietary accommodations; review BEOs and floor plans, • Ensure accurate close-out: incident and shift reports, time sheets, tip sheets when applicable, and photo documentation, • Support light setup and strike as needed (tables, linens, place settings) while primarily focusing on coordination and quality control Requirements • 1–3+ years in event operations, venue coordination, banquet/catering management, or hospitality leadership, • Clear, confident communicator with excellent client-service instincts and problem-solving under pressure, • Proven ability to direct teams, read BEOs/floor plans, and keep events on schedule, • Tech-comfortable: Google Workspace/Microsoft 365; basic POS familiarity; comfort with radios/comms; basic AV literacy, • Knowledge of safety/crowd-control best practices; ServSafe and/or Alcohol Awareness a plus, • Physically able to stand for extended periods, climb stairs, and lift/carry up to 40 lbs as needed, • Flexible availability, including early mornings, late nights, weekends, and holidays; schedules vary by event load Benefits • Training and development with exposure to diverse event formats and premium clients, • Team Member Referral Program: $250 if your referral is hired and remains in role for 3 months, • A collaborative culture across multiple, design-forward properties Compensation • $35.00–$45.00 per hour, based on experience, skills, and qualifications