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Job DescriptionExecutive Assistant to the Chief Program Officer Location: Woodside, New York City Reports To: Chief Program Officer Employment Type: Full-Time, Hybrid (3 days in person, with frequent travel to school sites both mornings and afternoons). Salary: $65K - $70K ABOUT US New York Edge (NYE) is the largest provider of school-based afterschool and summer programming in New York City, serving thousands of students annually across all five boroughs and Long Island. Our mission is to help young people discover their potential by providing programs that support academic achievement, social-emotional development, and leadership growth. Through deep partnerships with schools, communities, and city agencies, we deliver high-quality experiences that address the needs of the whole child and build pathways to lifelong success. NYE also serves as a leading Community-Based Organization (CBO) in the NYC Community Schools initiative, partnering with school leadership to coordinate integrated supports such as expanded learning, family engagement, and wellness services to ensure students and families have access to comprehensive school-based resources. Position Summary We are seeking a highly skilled and dynamic Executive Assistant to support the Chief Program Officer (CPO). This position is ideal for an experienced professional who thrives in a fast-paced environment, demonstrates exceptional judgment, and serves as a trusted partner to the CPO and Program Leadership Team. The Executive Assistant will provide executive-level administrative, operational, and project management support, leveraging advanced technical proficiency in tools such as Excel, PowerPoint, Smartsheet, Canva, ADP, and Salesforce. The role also involves coordinating special projects and organizational initiatives, managing communications, and supporting key events that advance NYE’s mission. This individual must exercise the highest level of discretion, confidentiality, and professionalism while managing sensitive information and representing the CPO’s office internally and externally. Key Responsibilities * Deliver comprehensive executive and operational support to the CPO, including calendar and meeting management, coordination of special projects, and oversight of daily administrative functions such as inbox triage, correspondence, invoice processing, and expense tracking. * Prepare high-quality reports, dashboards, and presentations using Excel, PowerPoint, Smartsheet, and Canva. * Create, distribute, and analyze surveys and data reports to support informed decision-making and continuous improvement in program operations. * Support workforce processes through ADP, including bimonthly payroll preparation and approval. * Serve as a central communication link between the CPO’s office, program leadership, internal teams, and external stakeholders, ensuring alignment and timely follow-up on priorities. * Maintain and enhance filing systems (digital and paper), ensuring accuracy, compliance, and efficient recordkeeping. * Conduct site visits and audits, independently or with leadership team members, to ensure quality, compliance, and operational excellence. * Facilitate the tracking and financial management of discretionary and other one-off awards in collaboration with the CPO, Finance, and Program teams. * Manage centralized vendor contracting and purchasing for all sites during summer operations. * Provide administrative and logistical support for major events, staff trainings, and organizational meetings, including planning, materials preparation, and on-site coordination; occasional evening or weekend availability required. * Support HR functions within the Program Department, including hosting virtual trainings and maintaining attendance records; handling sensitive staff data (employment records, evaluations, and merit/bonus letters); and assisting with recruitment of high-level candidates. * Liaise with the offices of the CEO, COO, CFO, and other departments to facilitate cross-functional initiatives and assist with high-impact organizational projects. * Monitor project timelines and deliverables, ensuring the CPO and leadership team are informed of key milestones and deadlines. * Draft and edit correspondence, internal memos, and external communications on behalf of the CPO with clarity and professionalism. * Anticipate the CPO’s needs and proactively address challenges to ensure operational efficiency and strong executive support. Qualifications (Required) * Bachelor’s degree required; minimum of 5 years of progressively responsible experience as an Executive Assistant or in a similar high-level administrative role. * Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), Google Workspace, Smartsheet, Canva, ADP, Zoom, and Salesforce. * Proven ability to design and analyze surveys and present findings in clear, actionable formats. * Exceptional organizational and project management skills, with the ability to manage multiple priorities under tight deadlines. * Strong written and verbal communication skills, including proofreading and editing. * Demonstrated discretion and sound judgment in handling sensitive and confidential information. * Proactive, solutions-oriented professional with a collaborative and adaptable demeanor. * Ability to work independently while maintaining a team-oriented, service-focused approach. * Commitment to the mission, vision, and values of New York Edge. Additional Requirements * Travel to program sites across NYC for visits and audits is required. * Occasional evening and Saturday work required. * Successful clearance through the NYC Department of Education’s safety and security process at time of hire. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the position. New York Edge is an Equal Opportunity/Affirmative Action Employer. We strongly encourage applications from candidates of all backgrounds and experiences.

Job DescriptionAbout API Accommodations Plus International (API) is a global leader in crew and disrupted passenger accommodations technology. We partner with major airlines, cruise lines, and rail operators worldwide to deliver crew-first solutions that streamline operations, reduce costs, and transform the travel experience. We are investing in account-based marketing (ABM) to accelerate growth across strategic accounts. This is a unique opportunity to join a high-growth team, help shape our ABM engine, and directly impact multi-million-dollar opportunities with some of the world’s leading airlines, rail and cruise organizations. Summary/Objective Assists leadership with leading/managing the Client Delivery team. This role will plan, manage, and coordinate Client Delivery activities to ensure goals and objectives are accomplished. This role will be the voice of the customer, making sure that all delivery functions – Contracting, Operations, Technology, Product, and Accounting - are consistent and in line with achieving our customer’s success. This position requires strategic vision to identify and interpret market trends and set appropriate hotel sourcing strategies. Along with excellent negotiation skills, extensive contracting experience and strong team management you coach and develop the team to deliver aggressive savings targets to provide maximum value to our customers whilst developing and maintaining progressive supplier relationships. A leader who is a strategic thinker with strong commercial acumen, a customer focus and the ability to engage effectively with a broad range of stakeholders and partners to drive business outcomes and the ability to communicate at a senior level as well as operational team members. Developing supplier continuous improvement and applying tools and techniques based on current knowledge of best practice strategic sourcing and the hotel marketplace. Essential Functions Client Relationship • Establish and maintain relationships with key stakeholders at senior levels within the airline and hotel partners., • Communicate and meet with major clients on a regular basis to ensure that API deliverables are met., • Support Client Delivery Team to create client sourcing strategy based on solid market insights, • Report on strategy and savings matrix for North America accounts, • Lead Client Delivery Team to develop Strategic Account Plans for their Airlines and ensure that they deliver according to the plan and keep updated throughout the year, • Suggest solutions and innovative ideas to meet client needs, • Ensure Client Delivery Team handle complaints and problems in a timely and effective manner., • Support Client Delivery Team to prepare monthly, quarterly and annual reports and budget forecasts for client. Site Inspections, • Train Client Delivery Team to thoroughly and effectively conduct site inspections domestically and international when required to ascertain suitability for airline in line with minimum requirements., • Undertake Site Inspections from time to time in key markets, • Support the effective management of union relationships as part of the site inspection process Day to Day Client Delivery, • Provide strategic leadership to identify opportunities to expand products within North American accounts., • Communicate to the VP on client performance, strategies and needs., • Ensure Client Delivery team remain on track with sourcing deliverables and airline sign off approval processes are followed., • Ensure Client Delivery Team maintain action log to ensure all parties are aware of action points and follow up resolve points are understood, leading weekly meetings internally with Client Delivery Team to review so they are appropriately prepared for client meetings, • Support and help prepare client communications ranging from weekly performance meetings to business reviews., • Review all details of a destination presentation to ensure they are accurate before being offered to the airline for review., • Document, trouble shoot and resolve operational and sourcing challenges, • Become knowledgeable with API’s technology platforms for the Client Delivery department., • Ensure Client Delivery teams and maintaining and updating spreadsheets and databases as required, • Support VP Client Delivery on assigned projects as requested in line with the growth of the business. Responsibilities, • Support Client Delivery team to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client., • Manage multiple projects and facilitate their success from the original concept to the final implementation., • Provide organization, direction and coordination for business reviews, ensure savings matrix is maintained accurately., • Support VP Client Delivery by providing coaching of Client Delivery team and identifying areas for growth and training opportunities., • Hold weekly planned individual meetings with team members to review current workload and ensure work is on track Key accountability's, • Lead, grow and manage the North American Client Delivery team to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client, • Coordinate with Operations, Technology, Product and Accounting departments with the objective of raising, consolidating and prioritizing requests until the solutions are implemented or topics are addressed., • Relationship management: Develop and maintain strong relationships with the clients at all different levels., • Ability to manage multiple projects and facilitate their success from the original concept to the final implementation, • Work closely Client Delivery team to coordinate project details and to ensure timely and effectively completion, • Provide organization, direction and coordinate for business reviews, savings matrix, new client implementations and all other client specific initiatives, • Develops people within the team and across capabilities by coaching, identifying areas for growth, celebrating successes, managing promotion process, keeping an open dialogue with the team, identifying training opportunities, • Consistently provides team members guidance, goal setting and performance feedback on a regular basis, • Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions., • Ensure Strategic Account Plans are implemented effectively for all North America Clients, • Oversee the central repository for contracts (salesforce), including activity planning and the timely execution of contracts., • Obtain data from varied sources to identify and support fact-driven opportunities. Ensure analysis is accurate, comprehensive and robust., • Lead Client Delivery teams to conduct risk analysis to continually review contracts and market opportunities and take action as required., • Share market knowledge and experience with team members to support the success of all airline accounts. MyCrewCare • Manage crew feedback specialist in managing crew member feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented., • Identify where supplier performance management is required and implement performance improvement plans where necessary, • Ensure the team add new hotels to the system and ensure all information is accurate. HotelExpress, • Ensure the clients using HotelExpress have an appropriate portfolio of contracted hotels available and the Client Delivery team are effectively managing the supplier and client relationships. Ensure they are loaded and maintained properly on HotelExpress for clients. ACES, • Ensure Client Delivery team are loading all hotel contract information correctly into ACES for OPS and for Accounting., • Ensure the Client Delivery teams are effectively managing ACES schedules monthly to ensure hotels are downloading their schedules and identifying any risk in advance. Ensure teams are assisting OPS department with follow up to the hotels to ensure that schedules are accepted, and trouble shoot any issues., • Ensure that client back up lists are accurate and loaded into ACES for OPS. Salesforce, • Ensure all opportunities (upcoming contract expirations and/or new destinations) are in Salesforce with accurate business start dates and revenue projections Work Environment This position will be based at our Melville office, Hybrid (3 days in office / 2 days remote) Position Type and Expected Hours of Work The role has a need for the employee to operate and be available from Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand. Travel This position requires 30% travel. Key Capabilities • Problem Solving/Analysis, • Detail-oriented, • Relationship builder, • Highly proficient in Excel and Powerpoint, • Ability to multi-task and work under strict deadlines, • Leadership, • Excellent interpersonal and integrative negotiation skills, • Develop and maintain budgets, • Exceptional verbal and written communication skills, • Ability to work with diverse cultures, • Strong results focus, with a continuous improvement skill set., • Flexible schedule and travel availability needed based on business needs Required Education and Experience, • Established (at least 5 years) of experience in a category manager procurement role, • Experience in the travel industry preferable., • Bachelor’s degree in business administration or similar, • MCIPS qualified preferred, • Strong governance, process and change management experience, • Negotiated major strategic and complex deals, that delivered significant commercial outcomes., • Sound appreciation of category management principles and processes, with an advanced working knowledge of contract law. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR PzwWWZHSFy

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