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  • EXPORT CUSTOMER SERVICE
    EXPORT CUSTOMER SERVICE
    hace 11 días
    $20–$26 por hora
    Jornada completa
    Linden

    The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure efficient and accurate operational service. This role also involves supporting driver activity and delivery coordination, ensuring timely pickups and deliveries. The ideal candidate will have strong organizational and record-keeping skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced logistics environment. The goal is to ensure smooth operations across all export functions while maintaining a high level of service. Roles and Responsibilities Position responsibilities include, but are not limited to: Perform administrative duties and data entry when receiving export cargo Maintain and update customer inventory records Build and maintain strong relationships with clients Maintain standard operating procedures and customer profiles, including key contacts, special requirements, contract rates, and preferred routing/services/carriers Coordinate and communicate with drivers regarding deliveries, pickups, and scheduling to ensure timely and accurate service Work closely with dispatch and warehouse teams to support daily delivery operations Track freight and monitor shipment status to ensure timely departures and deliveries Process data through company systems and submit shipping information to clients Confirm weekly inventory reports for each client Handle billing for all transactions Respond promptly to customer inquiries related to tracking, tracing, and service issues Identify and report operational problems, discrepancies, or disputes to supervisors Ensure hazardous material shipments are processed in compliance with DOT and OSHA regulations Provide excellent customer service throughout the export process, including timely communication and issue resolution Perform other duties as assigned Qualifications and Education Requirements High School diploma or GED required Bachelor’s Degree preferred but not required Minimum of 2+ years of experience in an office environment 2+ years of experience in an export role 2+ years of experience in the logistics or shipping industry Knowledge of global supply chain processes is a plus Freight Forwarding and/or NVOCC experience strongly preferred Preferred Skills Strong communication and customer service skills Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Strong organizational and multitasking abilities High attention to detail Proactive and forward-thinking mindset Benefits Competitive salary based on experience Health, dental, and vision insurance Paid Time Off 401(k) retirement plan

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  • Teller
    Teller
    hace 2 meses
    Jornada completa
    Clifton

    Bi-Lingual a plus but not required We are seeking a dynamic and detail-oriented Teller to join our financial services team. As a Teller, you will be the friendly face of our bank, providing exceptional customer service while efficiently processing transactions and managing banking operations. Your role is vital in fostering positive customer relationships, ensuring compliance with financial regulations, and supporting the overall success of our branch. If you thrive in a fast-paced environment and are passionate about helping clients achieve their financial goals, this opportunity is perfect for you! Responsibilities Handle daily cash transactions with accuracy, including deposits, withdrawals, and payments, ensuring proper cash drawer handling and balancing at the end of each shift Provide excellent customer service by addressing inquiries, offering banking product information, and guiding clients through various financial services Process loan origination requests, including documentation review and initial application processing, supporting the loan processing team as needed Detect and prevent potential fraud by monitoring account activity and adhering to banking regulatory compliance standards Manage customer relationships through relationship management techniques, upselling banking products and services to meet client needs Utilize banking software and Microsoft Office tools to record transactions, update customer information, and generate reports Maintain thorough knowledge of banking products, financial regulations, and industry best practices to ensure accurate processing and compliance Skills Strong customer relationship management skills with a focus on delivering personalized service Proficiency in processing cash transactions accurately using cash handling procedures and retail math skills Knowledge of banking software systems and Microsoft Office applications for data entry and reporting Ability to perform basic math calculations quickly and accurately, including debits & credits and 10 key typing skills Understanding of financial compliance regulations related to banking operations and fraud prevention techniques Excellent communication skills to effectively interact with customers and team members Ability to handle cash drawer balancing, cash management tasks, and cashiering responsibilities efficiently Join our team as a Teller to make a meaningful impact on our customers' financial journeys! Bring your enthusiasm for financial services, technical proficiency, and dedication to excellent customer care. We value your expertise in banking operations and look forward to supporting your growth in a vibrant work environment.

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