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EMS Operations Manager Buffalo, NY starting salary: $90,000 to $128,000, based on experience! POSITION SUMMARY: The primary responsibilities of the Operations Manager are to manage the day-to-day operations and meet the values, guiding principles, operating, and strategic goals of AMR. A Manager of Operations must work to meet the business objectives of the organization by ensuring internal and external customer satisfaction and positive community relations, retaining profitable market share and driving non-acquisition growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates that internal customers are as valuable as external customers. Project appreciation and respect for all team members, • Analyzes markets and develops plans which match the supply of out-of-hospital healthcare services appropriately to meet customer demands, • Ensures optimal service levels to agencies, hospitals, and the medical community. Analyzes information regarding customer satisfaction, modifies processes, and counsels employees to ensure high levels of customer service., • Keeps current on industry trends that have potential impact on the division, • Plans, controls and monitors operating budgets for assigned area of responsibility, • Participates in marketing activities and business development to increase revenue and decrease costs., • Prepares and analyzes financial and other data reports. Makes modifications to operations to contain costs, • Directs and integrates clinical management, • Designs, implements and maintains processes to maximize quality of operations, • Ensures compliance with AMR policies and procedures, • Ensures continuous quality improvement through clinical management, communications center, and protocol interaction., • Establishes a program for disaster planning and takes control of situations as needed during times of disaster., • Interacts with other emergency relief providers; public and private., • Establishes goals and objectives for field operations based upon communicated goals and strategies for the region, and clearly communicates these goals and objectives to the appropriate employees., • Provides direction, clarity or expectations, and coaching to supervisory team, • Manages employee performance by setting and communicating standards, measuring results and providing feedback, • Acts as a resource to employees in resolving problems and increasing effectiveness, • Participates in the resolution of labor disputes and ensures effective relationships with union representatives, • Ensures consistent and fair treatment of employees, • Role models appropriate behavior with regard to AMR vision and Guiding Principles, • Monitors and ensures compliance with OSHA, EEO and other applicable local, state, and federal laws governing business and employee relations, • Modified jobs or roles of supervisor and field employees to increase job satisfaction and employee development., • Actively develops, trains, and promotes the use of work teams for process improvement. Ensures effective, timely and cost-efficient contract administration, • Volunteers in community activities to increase the image of the division and AMR, • Shares information with others in the region, other AMR operating companies, and Corporate to increase the use of best practices, • Monitors and makes appropriate modifications in processes to manage success measures, • Implements changes to integrate operational initiatives associated with organizational strategy., • Establishes plans and implements specific actions to assist in the quick, effective integration of new companies to the AMR family., • Ensures effective risk management (i.e. workers' compensation, safety) through proactive education and training programs, • Manages inventory (including the fleet of vehicles) in a cost-effective manner, • Administers the capital budget to ensure effective use of available resources, • Moderate travel to assigned areas of responsibility, • Adheres to all company policies and procedures, • Must be visible on camera during remote meetings, • Adheres to and complies with information systems security, • Mentors employees, conducts performance evaluations, counsels and provides disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results., • Systems Skills - A working knowledge of MS Office. Uses data from different sources to identify issues and quickly identifies the central or underlying issues in a complex situation Education/Licensing/Certification: • Bachelor's degree in business, healthcare or appropriate field of study, or equivalent level of related experience, • Minimum of three years in general management experience, including employee supervision, • Demonstrated effective track record cultivating relationships with internal and external customer base, • Driving record in compliance with AMR policy regarding insurability GMR's Core Behaviors-keep care at the center, raise your hand,seekto understand, find a way together and be accountable-uniteour teamsand set us apart in emergency medical services. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing ___for individuals with a disability. Check out our careers site ___ to learn more about our benefit options. R0051952

Job Description Job Title: Program Staff Organization: My Place Home for the Homeless, Inc.Location: Buffalo, NY About Us:My Place Home for the Homeless, Inc. is a dedicated not-for-profit organization focused on providing comprehensive support to individuals experiencing homelessness. We offer both temporary/emergency housing and permanent supportive housing, along with essential resources such as job training, mental health and medical services, and access to transportation. Our mission is to empower individuals to regain stability and self-sufficiency through compassionate care and community-based solutions. Job Overview:We are now hiring various shifts for Direct Care Staff in Buffalo, NY, to provide person-centered care tailored to meet the needs of individuals at My Place Home for the Homeless. This is a fantastic opportunity for professional growth, while making a difference! Starting pay is $17/hr, depending on experience and based on shift. Responsibilities: • Empower guests and provide support and crisis intervention through trauma-informed care., • Support and assist guests with their shelter needs as they arise (ex. questions, concerns, hygienesupplies, cleaning supplies, bedding, food and more).• Maintain safety and security of shelter property, and report concerns to Shelter Manager/On-Callor to the authorities.• Ensure the privacy and safety of other guests by not confirming identity of other guests, and by notallowing anyone other than guests, staff, case workers or law enforcement on the premises.• Maintain the cleanliness of shelter through performing housekeeping tasks outlined in Staff task lists (ex. sweeping, mopping, disinfecting)., • Complete Shelter room checks with Shelter Manager as requested., • Complete Shelter Inventory and organizational/shelter upkeep duties as assigned., • Perform basic maintenance as needed (ex. changing light bulbs, plunging toilets) and report anymajor maintenance issues to Day Staff., • Complete shadowing tasks as assigned when new team members join the support staff team., • Attend regularly scheduled monthly meetings and trainings. • High school diploma., • Experience working in the mental health field or with disabled people., • First aid and CPR training is a MUST., • CNA or similar certification a plus., • Friendly, professional demeanor., • Strong emotional intelligence and listening skills.

Job Description Summary of Job Description: Under general supervision and in compliance with established policies and procedures is responsible for efficient, effective customer service including new account opening, loan applications, responding to inquiries, performing account maintenance and assisting as requested by management. Provides personalized customer service by learning about customer needs and financial goals. Represents the Bank at community activities when appropriate, to maintain proper responsible citizen stature for the bank while at the same time developing new business. Must have strong leadership skills, desire to grow within the organization and be flexible in time required as Personal Banker. This may include working extra hours in order to properly support the customer service specialists and Bank operations. Primary Duties & Responsibilities: Sales and Service • Responsible for developing and maintaining customer and business relations through daily contact with customers entering branch and proactive contact with existing customers. Uses consultative sales approach to develop relationships that help customers reach their financial goals., • Represents the Bank at community activities when requested., • Works as part of branch team to develop plans for meeting branch goals for loan, deposit and services growth. Assists other employees when necessary in achieving these goals., • Answers questions and solves problems for customers concerning all products and services provided by the Bank. Ensures that follow up contact occurs within 24 hours either with final answer or update on progress., • Proactively learns about all bank products and services by keeping current with the Product Manual, and other Bank products and services., • Completes Onboarding activities for new Lake Shore Bank customers as assigned by management., • Must be willing to make outbound phone calls to existing customers and potentially new customers. The main purpose would be to alert them of Lake Shore products and promotions. Every effort should be made to schedule an appointment. Operations • Must participate in mandatory annual compliance training, staff development and educational training within the branch as assigned by Regional Branch Sales Manager or Assistant Branch Sales Manager., • Ensures that all Human Resource related documentation is completed and forwarded to the Human Resource Office in a timely manner., • Required to open branch 5 minutes early and close the branch 5 minutes late, to include drive-thru facilities as needed, to ensure highest level of accessibility for customers., • Ensures that all daily activities are completed in accordance with the requirements of all internal controls as established by Bank policy., • May work as customer service specialist when requested by management., • Interviews consumer loan applicants, gathers required information for credit applications, and explains loan options, rates, terms and all collateral requirements to Lake Shore Bank customers. Will qualify loans and provide documentation for proper underwriting by running credit reports, analyzing information provided, verifying information with creditors, the applicants and the applicants employer when required. Will request and follow up on additional information required., • Cross sells Lake Shore Bank products to customers via lobby customers, telephone inquiries and potential customers outside of work hours ensuring proper fit of our banking services to match the need of the customer., • Assists in the development of mortgage customers, to include frequent visits to the local realtors to promote mortgage products and ultimately enhance the branch mortgage portfolio., • May be required to travel to other branch locations in order to provide staffing efficiency., • Maintains inside and outside appearance of the branch to highest levels of cleanliness, • Maintains a professional image at all times while representing the Bank, by maintaining proper personal hygiene and appropriate business attire., • Must represent the Bank in a positive manner at all times by providing customers with exceptional customer service., • Refers appropriate candidates for employment opportunities with Lake Shore Bank., • Any other duties that may be assigned. Skills and Abilities Required: • Personal Bankers must exhibit strong leadership and a drive for success. Prior leadership and enthusiasm for advancement must be proven either internally or externally., • Potential for further development and leadership opportunities must be an objective of this individual in succeeding in personal and professional growth., • Candidate should have at minimum an Associate’s Degree or Bachelor’s Degree in the field of Business, or prior success and achievement equal to 5 years of service in the business world in a leadership position., • Computer Skills, in specific Bank software (Loan Doc/Fiserv System/Nautilus Scanning) and in Word, Outlook and Excel programs., • Must maintain knowledge of the Consumer Loan Policy as approved each year by the Board of Directors., • Is required to maintain a high degree of confidentiality, have excellent interpersonal and communication skills., • Solid product knowledge; proactive leadership in learning new products/services and ensuring other staff members’ timely instruction of all products and services., • Must have up to date knowledge of IRA/HSA rules and documents Mandatory Requirements: • Must maintain banking knowledge to ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and Bank policies and procedures., • Is responsible for strictly adhering to LSSB check cashing policies and procedures., • Must maintain a positive work atmosphere by behaving and communicating in a manner so that a positive working relationship with customers, coworkers and managers exist., • Must interact professionally with other employees, board members, customers and external vendors., • Must act in accordance with the Lake Shore Bank Code of Ethics Policy.

Job DescriptionDescription: SUMMARY OF DUTIES: The Driver is responsible for delivering food and supplies as determined by the daily menu and meal count to Senior Centers and Nutrition Sites as directed by the Transportation Manager RESPONSIBILITIES: • Pack, load, and deliver food and supplies for lunch meals according to route instructions;, • Pick-up clipboard, meal count, and checklist. Check the menu and check for special instructions. Start packing milk and supplies;, • After packing is complete, load truck or van and review the checklist to make sure everything is packed;, • Check with Transportation Manager for instructions;, • As the meal is delivered, pick up transport equipment and meal tickets from the previous day;, • At each stop, ensure that everything is off the truck for the meal site. Go over the items that were delivered with the Site Manager;, • Have the Site Manager accepting the food sign the meal ticket and put the time of delivery on the meal ticket. The Site Manager will take the temperature and log the temperatures on the meal ticket;, • Report feedback from the Site Manager to the Transportation Manager upon return to the Commissary;, • Maintain the assigned company vehicle and equipment according to standards;, • Report delays to the Transportation Manager or designee for special instructions;, • After all deliveries are made, fill the vehicle with fuel, and check coolant and oil;, • Clean vehicle inside daily and outside a minimum of once per week. Report any malfunctions to the Transportation Manager;, • Follow all company, client, and traffic policies, rules, and regulations;, • Complete all training provided by the company including the driver's handbook;, • Be to work on time. In case of emergency, report directly to your immediate supervisor in advance of the regular scheduled starting time;, • Maintain workplace professionalism;, • Display a friendly and positive attitude toward the job and other persons; perform job duties willingly and without complaint;, • Never releasing or discussing internal matters of a serious/sensitive nature outside the company;, • Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals; and, • Other duties as so assigned or needed. Requirements:, • Must be at least 21 years of age at the time of hire, a minimum of two (2) years driving experience;, • Must hold a valid NYS driver's license with a clean driving record for the past three (3) years;, • Must not have any convictions or citations for driving under the influence of alcohol or drugs;, • Must not have any citations or convictions for fleeing or attempting to elude police or law enforcement, commission of a felony, aggravated assault with a vehicle, vehicular homicide, hit and run or leaving the scene of an accident;, • Ability to properly lift a minimum of 75 pounds with minimal effort following required safety guidelines;, • Ability to work in hot or cold conditions for long periods of time;, • Ability to tolerate sudden and extreme changes in temperature;, • Ability to work with all food types, including but not limited to gluten, dairy, and raw proteins, including pork;, • Ability to complete basic vehicle maintenance; and, • Good customer relations skills; interaction with some Site Managers.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a second-generation State Farm agent, born and raised in Cheektowaga, and proud to serve my hometown community. Im also a graduate of the University at Buffalo and come from a family deeply rooted in the industry. We stay highly involved in the community through the Cheektowaga Chamber of Commerce, local events, and support for the Buffalo Police and Fire Departments. We also participate in community golf tournaments and other local initiatives. For our team, we offer life insurance, paid gym membership, health benefits, reimbursement for licensing costs, professional development opportunities, and a strong focus on work-life balance. Our office culture is high-performing, growth-driven, and always learning. Were building a winning team and looking for someone who sees the bigger picture - someone who is entrepreneurial, hungry, and driven to help others. The right person will be a strong communicator, problem solver, and relationship builder who wants to grow and succeed as part of a motivated team. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Austin Czaja - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Position Title: Refugee and Asylee Mentoring Program Coordinator (RAMP) Supervisor: Refugee and Asylee Mentoring Program Manager Organizational Description: Journey's End Refugee Services, Inc. is an equal opportunity employer and seeks to employ the best-qualified personnel without regard to race, religion, color, national origin, citizenship, age, sex, or marital status, or any other reason prohibited by law. Journey’s End Refugee Services, Inc. is a refugee resettlement and immigration services provider for the Western New York Region. Journey’s End works to assist newly arriving refugees to learn English, find gainful employment and avoid dependency on social services. Project Description: The Refugee and Asylee Mentoring Program (RAMP) is a mentoring program designed to help refugee youth learn and adapt to American culture, while also maintaining and embracing their own heritage by matching them with adult mentors from their local community. Journey’s End will recruit, train, and provide refugee teenagers ages 15 – 17 and young adults ages 18-24 with mentors who have the skills to help them reach their full potential as young adults and ease their social and economic integration into our community. Through programs, workshops, and activities specifically designed by Journey’s End for refugee youth, RAMP addresses both the social needs and the barriers to adjusting to a new culture that refugee youth typically face. Journey’s End provides a comprehensive program which incorporates several youth development principles such as: feeling connected, safe and welcomed; enjoying multiple caring relationships with peers and adults; participating in their communities; receiving the opportunities and supports to achieve high standards of learning resulting in higher expectations of themselves; developing and enhancing their physical, cognitive, emotional and social skills with experiential learning opportunities; and being exposed to positive social norms that facilitate engagement and reduce risk-taking behaviors. Job Description: The Refugee and Asylee Mentoring Program Coordinator will assist the Program Manager with the implementation and expansion of the Refugee Mentoring Program through outreach, volunteer onboarding, weekly programming, and data tracking. The Refugee and Asylee Mentoring Program Coordinator must exemplify Journey’s End’s core values in their work. These values include intercultural responsiveness, integrity, person-centered, empowerment, and exemplary service. Primary Responsibilities: · Assist the Program Manager with overall implementation of the program · Participate in recruitment of young people ages 15-17 and young adults 18-24, including tabling at outreach events and responding to program referrals, as well as intake meetings · Assist with design of programmatic materials and group activities for young adult programming · Oversee weekly young adult program meetings and assist with organizing field trips and group events · Recruit, screen, and onboard volunteer mentors and assist with matching mentor pairs · Create and maintain volunteer and client files, and assist with data tracking and grant reporting · Assist with program evaluation, acquiring participant feedback and documenting development of the mentor program · Assist with hosting community education events as outlined in the grant contract · Other duties as required. Qualifications: · Bachelor’s degree in social work, international relations, education, or other related field. · Experience working in the non-profit field is highly desired, especially a demonstrated success in program development and implementation, and/or working with volunteers · Experience in managing budgets; data collection; and overseeing mandated reporting for grants · Attention to detail, deadlines, and follow-through is essential · Strong collaborative and verbal and written communication skills · Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint and Outlook; and experience developing marketing materials using Canva, Publisher or other publishing program) · Some evening and weekend hours required · Access to reliable transportation · Ability to lift 25 lbs · Bilingual skills preferred, but not necessary · Experience working with young adults, refugees, or vulnerable populations a plus

Job Description Health Home Care ManagerJob Title: Health Home Care ManagerReports to: Care Management Coordinator Job Category: Non-Exempt Salary: $20.50 per Hour Department: Care Management Position Purpose: Provides person-centered services to an assigned caseload of adult clients and serves as a liaison between clients and clinics in a way that increases client commitment to their care plans, increases their abilities to manage and reduce their symptoms in the community so that clients' mental health is improved and the use of emergency and inpatient. services is reduced. Primary Position Responsibilities: Care Planning and Coordination • Provides comprehensive assessment and service planning with consumers who have chronic medical problems and/or significant mental illness., • Builds person-centered relationships with clients by getting to know them and what motivates them, resulting in trusting, positive relationships in which clients experience support and help and demonstrate commitment to their care plans., • Provides Care Management activities including face-to-face meetings, mailings, electronic communications and telephone calls with consumers, their families/significant others, and various community service providers., • Manages caseloads that vary from 55-65 persons depending on level of contact needed per client., • Responds on a timely basis to telephonic, e-mail, or other communications related to consumers, internal correspondence, or outside communications related to the Care Manager position., • Advocates for clients, monitors their health and medication adherence, arranges for/transport to medical appointments, and connects to entitlements., • Intervenes when clients are in crisis, evaluating risks and supports, and develops and implements a crisis management plan. Evaluates when crises have resolved and/or are managed and adjusts service levels accordingly., • Works effectively within a designated BFNC Care Management Team to provide necessary services to all consumers attached to the team to ensure 24 hour, 7 day a week coverage., • Provides outreach and engagement activities to active and potential consumers to elevate levels of care plan commitment and recruit new clients., • Links clients to medical, financial, social, rehabilitation and psychiatric services, • Develops, monitors, and periodically updates a comprehensive, individualized, client centered Plan of Care that will integrate the individual's medical and behavioral health services, rehabilitative, long term care, and social service needs as applicable., • Maintains audit-ready charts including required assessment, service planning and Contact Notes as required., • High School degree with 3 years of experience in a human services or healthcare setting working directly with people. Bachelor's degrees welcome., • Must have a valid New York State driver's license, • Demonstrated passion for working with people from all backgrounds and ages and providing person-centered care supported by excellent interpersonal and communication skills, • Excellent written and oral communication skills with strong organizational skills, • Fully proficient in Microsoft Office and experience with or ability to master electronic health records, • Must be able to work independently, • Must exhibit a passion for BFNC's vision, mission and values and act as a role model for agency values and responsible practices, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position, • The job specifications cited in this Job Description are not to be interpreted to be a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management can at its discretion add, drop, or change at any time the duties, responsibilities, and expectations of this job., • This job description does not constitute an offer of employment, continuous employment, or an employment contract.

Job DescriptionBenefits: • Salary PLUS Commission, • 401(k), • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionDescription: Supports the Community/Commercial Office Manager in overseeing daily operations, customer service, and team coordination. Community Office Assistant Managers follow our bank philosophy of positive energy, positive outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES • Assist in supervising front line employees and daily banking operations, • Support customer inquiries and resolve basic service issues., • Monitor transaction accuracy, compliance, and branch cash control., • Contribute to branch sales goals and track performance metrics., • Help train, coach and develop front line employees., • Develop and maintain professional COI relationships and work closely with internal business partners. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: • Respect- Treat colleagues, clients and community members with dignity and f fairness. Maintain courteous interactions even during challenging situations., • Client Focus-Prioritize customer needs and delivering exceptional service. Ensure clients receive timely and personalized support., • Inclusion-Fostering a diverse and inclusive work environment where all clients and employees feel valued and heard. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: • Leadership- Guide, motivate, and develop team members while driving the branch’s strategic goals. Lead by example, set clear goals, provide on the spot coaching, empower staff and maintain the vision that aligns with the bank’s mission., • Integrity-Uphold ethical standards and honesty in all actions and decisions., • Collaboration-Work closely and effectively with different departments and branches to achieve collective goals, share insights, and solve problems., • Volunteerism- Engage in community outreach and corporate social initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: • Accountability-Hold yourself and others accountable for meeting performance targets, complying with regulations, and upholding company policies., • Innovation- Stay updated with industry trends, adopt new technologies and processes, foster a culture of creativity. Find ways to improve efficiency and enhance customer experience., • Professionalism- Maintain high standards of conduct, appearance, and communication. Handle all customer interactions, employee relations and business challenges with poise and competence. SUPERVISORY RESPONSIBILITIES (if applicable) Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams. POSITION LEVEL EXPECTATIONS: • Community Office Assistant Manager I- Provide exceptional client and employee experience. Uncover and originate consumer and home equity loans. Demonstrate operational proficiency within the branch., • Community Office Assistant Manager II- Develop and maintain a strong loan pipeline and portfolio. Works diligently to provide an outstanding employee and customer experience. Demonstrates a strong level of proficiency with overall operations with minimal directions. Possesses a proven history or leadership, banking knowledge, and experience in a supervisory role. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. • LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively., • TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties., • MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure., • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS • Medical, Dental, Vision & Life Insurance, • 401K with company match, • Paid Time Off & Recognized Holidays, • Leave policies, • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet), • Employee Assistance Program, • Employee Health & Wellness Program, • Special Loan and Deposit Rates, • Gradifi Student Loan Paydown Plan BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off I earned my masters degree in Math Education from University at Buffalo. Im married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more. We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and were looking for individuals who are driven, organized, friendly, and able to show empathy. If youre someone who thrives in a team environment and loves making a difference, this could be the perfect place for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Michele Proietti - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionSalary: $25-$30 Hourly DOE Creature Comforts Pet Resort is a full-service 24 hour / 7 days a week pet care facility offering luxury boarding, daycare, grooming, and enrichment services. We are committed to exceptional animal care, outstanding customer service, and creating a positive, team-oriented culture. Our mission is to provide pets with safe, structured, and loving care while giving pet parents complete peace of mind. We are seeking an experienced, motivated, and hands-on General Manager to lead our team and oversee daily operations. Position Overview The General Manager is responsible for the overall leadership, performance, and operational excellence of the facility. This role requires a strong background in animal care, team leadership, human resources, payroll, and financial oversight. The ideal candidate is organized, proactive, emotionally intelligent, and passionate about both pets and people. The position will require on site management of both our locations, Angola and Tonawanda. Key Responsibilities Operations Management • Oversee daily operations of boarding, daycare, grooming, and enrichment programs, • Ensure safety, cleanliness, and compliance with all animal care standards, • Maintain structured playgroup management and animal welfare protocols, • Monitor facility maintenance and vendor relationships Animal Care Leadership • Demonstrate extensive hands-on experience in animal handling and behavior management, • Train staff in proper handling, health monitoring, and safety procedures, • Ensure adherence to vaccination policies, feeding protocols, and medication administration Team Leadership & HR • Recruit, hire, train, and retain high-performing team members, • Manage scheduling and staffing to meet business demands, • Conduct performance reviews and implement corrective action when necessary, • Foster a positive, accountable, team-oriented workplace culture, • Ensure compliance with labor laws and company policies Payroll & Financial Oversight • Process payroll accurately and on schedule, • Monitor labor costs and productivity metrics, • Manage budgeting, forecasting, and expense control, • Review P&L statements and implement strategies to drive profitability, • Handle basic accounting tasks including invoicing, reconciliations, and reporting Customer Experience • Maintain high standards of client communication and service, • Resolve customer concerns professionally and promptly, • Support marketing initiatives and community engagement Qualifications • Minimum 35+ years of management experience in pet care, veterinary, kennel, daycare, or related field, • Extensive hands-on animal care experience (boarding/daycare experience preferred), • Strong knowledge of dog behavior, safety protocols, and group play management, • Demonstrated experience in HR management, hiring, and employee relations, • Experience with payroll processing and basic accounting functions, • Strong leadership, communication, and conflict resolution skills, • Proficiency in scheduling software, POS systems, and Microsoft Office/Google Workspace, • Ability to work flexible hours including weekends and holidays Skills & Attributes • Confident decision-maker, • Highly organized and detail-oriented, • Financially responsible and business-minded, • Calm under pressure, • Team builder and culture creator, • Passionate about animal welfare Compensation & Benefits • Competitive salary based on experience, • Performance-based bonus opportunities, • Paid time off, • Employee pet care benefits, • Professional development opportunities, • 401K

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Job Summary: The Fitness Center Supervisor plays a key leadership role at the Jewish Community Center (JCC), overseeing facility operations, including safety and security in the evenings and on weekends. This position is responsible for supporting both the Member Services and Fitness Floor staff to ensure a welcoming, safe, and well-managed environment for members, guests. As the on-site decision-maker, the Fitness Center Supervisor handles real-time problem-solving, supports staff, and upholds the mission and values of the JCC. Key Responsibilities: • Serve as Fitness Center Supervisor during evening and weekend shifts, • Support staff at the Member Services Desk and on the Fitness Floor, • Responsible for membership tours and follow-ups, • Respond promptly and professionally to member & staff concerns, incidents, or emergencies, • Responsible for following and executing Emergency Preparedness Plan in coordination with the Chief of Facilities & Security Officer, • Ensure all areas of the facility are safe, clean, and operating, • Report issues, feedback, and shift summaries to Member Relations & Fitness Floor Manager daily, • Maintain a visible, approachable presence for both members and staff, • Tracks and updates fitness equipment maintenance logs, • Customer and sales service experience preferred, • Must be proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with learning new software systems, • Demonstrates leadership and conflict-resolution skills, • Ability to make sound decisions quickly and calmly, • Degree in Exercise Science preferred, • Excellent communication and interpersonal abilities, • Evenings and weekends

Job Description Sinatra and Co. is pleased to announce a Leasing and Property Assistant opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction. When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development. About Sinatra and Co. Founded in 2010, Sinatra and Co. serves our communities through our unique value-add real estate investment approach which includes historical/tax-credit development projects as well as workforce housing acquisition and operation. As a family-owned, vertically integrated real estate firm, Sinatra and Co. manages and owns over $500M in assets comprised of more than 5,000 apartment units. Our unique concept allows for collaboration on all fronts of the real estate industry spanning from investment opportunities to management of onsite operations We also take pride in heavily investing in our people – the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member in our family-oriented vision for success. As part of the Sinatra and Co. team, you will be a part of a team committed to excellence both inside the office and out on our properties. About the Position Duties: • Works initial lead inquiries and elevates qualified leads to Leasing Professional Team, • Collaborates with Property Management Team to assist in all aspects of leasing apartments and other property management related duties, • Operates as an extension of the Property Management Team to complete miscellaneous tasks, projects, or action items as assigned, • Responsible for lead management within the queue and maintain an average follow-up time of one business day, • Maintains working knowledge of unit availability and ensures accuracy, • Monitors occupancy for units and other rentable items to meet or exceed budget expectations, • Identifies areas for opportunity such as creating mini models, highlighting stale vacancies, and communicating occupancy improvement ideas to the Property Management Team., • Visits the asset(s) regularly to ensure excellent curb appeal, removes trash and debris as discovered along path, • Assists in walking every unit prior to showing, providing keys for move-in, or other applicable situations, • Opens and closes the office daily to include but not limited to refreshing bathroom/kitchen areas, clearing loose paperwork or files, organizing furniture, emptying trash receptacles, sweeping, mopping, cleaning surfaces with disinfected, and any other tasks that would contribute to a clean and orderly environment, • Maintains 100% completion in any additional training assigned through the LMS platform, • Locates opportunities for review requests following positive interactions with residents or prospects, • Assists in marketing efforts such as outreach marketing, event planning, retaining a current market survey, and networking within the community., • Monitors marketing collateral and communicates needs with marketing department, • Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management, • Assists in resident retention efforts and other resident needs as applicable, • Assist with investor relations as needed, • Has ability to work a flexible schedule to include nights and weekends, as well as flexible office locations based on company needs Benefits: 401(k) and matching options Dental Insurance Employee Assistance program Employee Discount Program Health Insurance Life Insurance Paid Time Off Vision Insurance About the Applicant • Remains professional and positive when interacting with prospects, residents, and other team members, • Enjoys being a team player and operates in the best interest of the organization, • Is proactive and thinks outside of the box for leasing initiatives, resident events, and other workplace needs, • Posses excellent telephone, written, and verbal communication skills., • Competent computer skills., • Yardi experience is preferred., • Must possess a valid driver’s license and reliable transportation. Sinatra and Company is an equal opportunity employer. Selection of candidate will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status, or disability

Job Description In partnership with the Director of Residential Treatment, the Residential Operations Manager provides strong, supportive, and therapeutic leadership to ensure safety, structure, and high‑quality care for youth in residential treatment. This role carries significant accountability for maintaining safety, regulatory compliance, consistent supervision practices, and a trauma‑informed environment. The Operations Manager oversees Residential Supervisors and the Food Service Team and ensures staff follow agency expectations, intervention standards, and treatment practices without exception. Major Responsibilities/Activities: Leadership, Safety, and Accountability • Provide strong, visible, and supportive leadership that prioritizes youth safety and emotional well‑, • Hold Residential Supervisors and staff accountable for consistent implementation of trauma‑informed practices., • Ensure supervisors maintain clear expectations and address performance and safety issues immediately., • Oversee Residential and Food Service Programs, ensuring safe and therapeutic daily operations., • Implement and monitor treatment plans with consistent team accountability., • Oversee risk‑management protocols and address lapses immediately., • Ensure compliance with all OMH, OCFS, DOH, and National School Lunch Program regulations., • Ensure staff follow documentation, audit, and regulatory requirements., • Lead quality improvement efforts and ensure timely corrective action., • Approve purchase orders and ensure fiscal alignment with budget., • Provide administrative and clinical supervision to Residential Supervisors and Food Service staff., • Maintain accountability for performance through coaching and progressive discipline., • Partner with HR regarding hiring, retention, and performance issues., • Represent the agency in community meetings and multidisciplinary committees., • Master’s Degree in Social Work, Human Services or a closely related field and three years of supervisory experience in a human service setting, or a Bachelor’s Degree in Social Work or related field and five years supervisory and residential experience in a human service setting; or a combination of education and experience., • Valid New York State driver’s license, • Exceptional written and oral communication skills., • Strong leadership skills, good judgment and a strong professional image, • Self-motivated and driven to influence the lives of youth in a positive way CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Senior Community Manager - Affordable Housing Location: Buffalo, NY Company: CRM Rental Management, Inc. Come join our AMAZING team! CRM Rental Management, Inc. is seeking an experienced Senior Community Manager for Mariner Towers in Buffalo, NY. As our company continues to grow, we're looking for motivated professionals to help us build strong, welcoming communities. Learn more about us at: Why Join Our Team? We offer a competitive benefits package designed to support you: • 11 paid holidays (including 1 floating holiday & the day after Thanksgiving), • Excellent health insurance with employer contribution., • 401(k) with match up to 5%, • Competitive salary, • Annual performance reviews with bonus potential The Senior Community Manager is responsible for overseeing daily operations to ensure policies, procedures, and programs are effectively implemented. This role focuses on maintaining a well-managed property, prioritizing resident satisfaction, environmental health and safety, and high-quality service delivery in alignment with CRM and ownership objectives. • Oversee the day-to-day operations of properties and staff, including management of annual operating budgets and sales/marketing plans., • Ensure compliance with all regulatory requirements and funding programs (e.g., HUD, LIHTC, RD), including maintaining accurate resident files and preparing for inspections and audits., • Coordinate and participate in property tours and audits with agencies, investors, and auditors., • Monitor property office performance to ensure timely completion of required tasks such as recertifications, vouchers, and EIV processing., • Train, supervise, and motivate on-site staff, while managing performance and personnel development., • Associate's degree preferred., • 3-5 years of experience in affordable property management required., • Minimum of 3 years in a leadership or supervisory role., • Certified Occupancy Specialist (COS) designation required., • ARM, C3P, Tax Credit, and LIHTC certifications preferred., • STAR certification, if applicable., • Experience with Tax Credit and Section 8 programs., • Strong communication, interpersonal, organizational, and management skills. Must be able to pass a 5-year background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

Job Description Residential Assistant Property Manager Location: Cheektowaga, NY Employment Type: Full-Time Reports To: Property Manager Salary: $24.00 per hour Position Summary We are seeking a detail-oriented and customer-focused Residential Assistant Property Manager to support the daily operations of our residential community. This role assists the Property Manager in leasing, resident relations, financial administration, and property operations to ensure a high-quality living experience for residents. Key Responsibilities Leasing & Marketing • Assist with leasing activities, including conducting property tours and responding to inquiries, • Process rental applications, verify applicant information, and prepare lease agreements, • Support marketing initiatives to maintain high occupancy rates, • Monitor market trends and competitive properties Resident Relations • Serve as a primary point of contact for residents, • Address and resolve resident concerns promptly and professionally, • Coordinate resident events and community engagement activities, • Enforce lease terms and community policies Financial Administration • Assist with rent collection and follow up on delinquent accounts, • Process invoices and maintain accurate financial records, • Support budget tracking and reporting, • Prepare required documentation and reports Operations & Maintenance • Coordinate maintenance requests and follow up on completion, • Conduct routine property inspections, • Assist with vendor coordination and service contracts, • Ensure compliance with local, state, and federal housing regulations Qualifications • 1–3 years of residential property management or leasing experience preferred, • Knowledge of Fair Housing regulations, • Strong customer service and communication skills, • Proficiency in property management software (MRI & Nexus), • Ability to multitask and manage competing priorities, • High school diploma required; Associate's or Bachelor's degree preferred Skills & Competencies • Excellent organizational skills, • Strong attention to detail, • Problem-solving abilities, • Communication (written and verbal), • Professional demeanor, • Financial and administrative aptitude Physical Requirements • Ability to walk the property frequently, • Climb stairs and access multiple floors, • Occasionally lift up to 25lbs, • Work indoors and outdoors in varying weather Work Schedule • Monday–Friday business hours (8:30a-5:30p), • Some evenings, weekends, and on-call availability for emergencies Compensation & Benefits • Bonus potential, • Health, dental, vision insurance, • Voluntary benefits such as Disability/ Accident / Critical Illness, • Paid time off and holidays, • Housing discount, • Retirement plan (401k), • Professional development opportunities #NYIND