Trabajos community relations manager en Rockville Centre, New YorkCrear alertas

Job Description Qualifications • Connect residents to health and mental health services, childcare and parental support services, financial assistance, and other community-based services to meet daily living needs and long-term housing stability, • Education and Experience: Bachelor’s degree in social services such as social work, human services, sociology, psychology, or human relations, • Two years’ experience in case management, housing services, counseling, or direct advocacy for clients in social service settings, • Experience with immigrants and immigration issues prioritized, • Minimum of 5 years of case management experience in the past 7 years may be substituted for educational requirement, • Communication: Excellent verbal and written communication skills, • Proficiency in English required, multi-lingual and Spanish proficiency prioritized, • Computer skills: Basic competency in MS Word, Excel, Outlook and the internet, • Math Skills: Ability to formulate simple financial budgets, • Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.), • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, • Experience working with homeless individuals and people living with health and/or mental health issues and substance use, • Ability to engage residents, • Experience with housing plans and/or service plan development and implementation, • Ability to work independently and as part of a team, • Must be highly organized, be willing to assume responsibility, work well under pressure, meet deadlines, multi-task, detail-oriented, and be flexible Responsibilities • The Housing Case Manager develops housing and service plans with residents to secure and sustain permanent housing through focused service plans that build housing search and independent living skills, resources, and support networks, and provide direct assistance to secure housing including searching for and sharing housing leads, • The Housing Case Manager plays a critical role in managing resident behaviors, enforcing program rules and protocols, and promoting a safe and supportive environment, • These duties are essential and specific to the successful implementation of this position, • Develop Independent Living Plans (ILPs) with permanent housing goals and objectives that are customized to residents, their income levels and sources, assets and resources, support systems, • Create and monitor housing log schedules, provide housing leads, and advocate on behalf of residents with landlords and brokers, • Ensure residents pursue housing leads, • Assist residents in searching and applying for housing, including assistance with completing and submitting housing applications and rental subsidy programs, including DHS housing packets, • Assist with and prepare residents for housing interviews and lease signings, • Escort residents to housing interviews and apartment inspections, • Enroll residents in DHS CARES, • Complete and submit HHAs on behalf of residents, • Assistant residents to register in the NYC Housing Lottery system, • Connect residents to employment opportunities and workshops and trainings for employment skills, independent living skills, budgeting and money management, health and nutrition, hygiene and housekeeping, and other areas to foster independence and self-sufficiency, • Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs, • CASE MANAGEMENT, • Provide counseling, crisis intervention, case management and service referrals, • Meet with residents in assigned caseload at least once a week to assess progress with housing and service plans, • Modify plans as needed, • Assist residents to enroll in and maintain enrollment in public benefits programs, • Coordinate with Dept of Education to ensure school-age children are enrolled in school, receive transportation services as needed, and are engaged in ESL/ELL and IEP curriculum as needed, • Conduct weekly room inspections to ensure healthy hygiene and housekeeping, • Manage and mitigate resident behaviors that compromise the health and safety of residents, • Document interactions and communications with and on behalf of residents and upload into CARES, • Document incidents and witness statements, • Perform other duties as assigned by supervisor and Program Director

Job Description Are you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits Paid Training Daily Pay available SafeSplash® Brands Curriculum Certification Bonuses Opportunities Flexible Hours Free Swim Lessons for immediate family of employees Career Growth Health Insurance Paid-Time Off 401k Responsibilities: Operations Management Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix. Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law. Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained. Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability. Labor Management: Effective use of labor to maximize utilization and class mix. Budget Management: Monitor expenses while balancing the brand standards and financial outcomes. Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession. Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards. Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities. Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promoter Score (NPS) to measure effectiveness and adjust where needed. Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention. Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms. Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement Local Marketing: Develop and implement a local marketing strategy to promote the school’s programs and ensure continuous growth and community involvement. Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment. Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings. Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities.

Job Description Are you passionate about making a positive impact on children's lives? We are looking for a dynamic and passionate Assistant Manager to assist in leading a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will support the General Manager on expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in growing our brand locally. If you are excited about giving back to the community and making a lasting impact on children's lives, then Saf-T-Swim is the place for you! Benefits • Paid Training, • SafeSplash® Brands Curriculum Certification, • Bonuses Opportunities, • Flexible Hours, • Free Swim Lessons for immediate family of employees, • Career Growth, • Health Insurance, • Paid-Time Off Responsibilities: Operations • Operations Support: Assist in instructing, deck management and front desk duties to ensure efficient and effective operations., • Stepping in as a swimming instructor when necessary, delivering swim lessons that follow the Saf-T-Swim Brands Curriculum., • Act as a point of contact for staff and parents during operating hours to resolve immediate concerns and inquiries., • Monitor pool deck activities and provide feedback to enhance lesson quality and student progress., • Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix., • Risk Management and Compliance: Assist in ensuring all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law., • Facilities: Assist in the opening and closing of the facility and ensure proper processes and procedures are completed in the interior, exterior, pool and pump room to ensure cleanliness, safety and operational standards., • Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Business Acumen • Reporting: Assist General Manager in pulling reports to manage swim school’s performance with enrollment, revenue, customer experience and retention and profitability. Employee • Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession., • Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards., • Staff Scheduling: Manage staff scheduling from finding substitutions, adding and removing classes and communicating to customers of scheduling changes., • Team Management: Supervise instructors and lifeguards to ensure high-quality lessons and adherence to safety and brand standards., • Retention-Focused: Foster an inclusive and positive workplace culture through team-building activities, recognition, and growth opportunities., • Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth., • Direct Reports: This role will have direct reports. Customer • Customer Experience: Deliver a world-class experience by addressing customer inquiries, ensuring timely follow-ups, and maintaining high satisfaction scores (NPS)., • Customer Retention: Execute strategies to enhance customer engagement and retention, including proactive communication with parents about their child’s progress., • Customer Follow-Up: Respond to customer requests effectively and promptly, as well as feedback from social platforms., • Customer Reviews: Assist in obtaining customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing • Local Marketing: Assist in local marketing initiatives to promote programs and increase community involvement. For example: Organize and attend local events and assist in delivering marketing material to local partners., • Social Media: Assist with creating and managing social media platforms to engage with customers and drive interest in the swim school., • Community Relations: Partner with the General Manager to strengthen relationships with local businesses and organizations, enhancing community visibility. Non-Dedicated Facilities A non-dedicated facility is where swim lessons are held at a fitness center or hotel pool. • Relationships: Cultivate a collaborative relationship with the hosted partner to ensure ease of operations., • Compliance: Ensure the execution of the master agreement with the hosted partner. Job Type • Full-time, • Pay: Based on experience, location and volume impacts, • Weekdays, Weeknights and Weekends required, • 40 hours a week (typically 40 hours a week; seasonality can impact this), • Work Location: On-site Requirements • 2+ years of supervisory or team leadership experience in aquatics, education, or related field preferred., • High school diploma or equivalent preferred; some college coursework preferred., • Strong written and verbal communication skills, • Ability to multi-task in a fast-paced environment while being agile and taking initiative, • Comfortable working around water and interacting with children and parents., • Must be able to lift 30 lbs. and be on your feet for long periods, • CPR, First Aid, and AED certifications are required within 90 days of hire (we provide), • Lifeguard certification is preferred, • Experience in aquatics management and swim instruction is desired #slbspo

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Mike Walsh - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations. Flexible work from home options available.

Job DescriptionCommunity & Customer Engagement Manager Location: Nu3S – Jamaica, Queens, NY Schedule: Full-Time Position; Monday and Tuesday off Compensation: $18/hr + Nu3S employee discounts on food, beverages, and servicesAbout the Role Nu3S is looking for an energetic, people-focused Community & Customer Engagement Manager who thrives on building relationships and creating exceptional customer experiences. This role is ideal for college students, recent graduates, or early-career professionals who are passionate about hospitality, marketing, customer engagement, social media, and community outreach. As a key brand ambassador for Nu3S, you will engage directly with customers, capture authentic stories, strengthen community partnerships, support marketing initiatives, and help create memorable experiences that drive customer loyalty and business growth. Key Responsibilities1. Customer Content & Brand Storytelling • Engage with customers and obtain photo/video consent when appropriate., • Capture customer testimonials, success stories, and engaging on-site content., • Coordinate with videographers, photographers, and content creators., • Organize and maintain a library of photos, videos, and customer stories for marketing use.2. Community Engagement & Partnership Development, • Build relationships with local businesses, apartment communities, schools, churches, gyms, and community organizations., • Identify partnership opportunities that increase brand awareness and customer engagement., • ⁠Promote NU3S through partnerships, events, and local outreach., • Represent NU3S at community events, networking functions, and local outreach initiatives, if applicable.3. Social Media & Influencer Coordination, • Coordinate collaborations with influencers, ambassadors, and content creators., • ⁠Support social media content, campaigns, and Google Business updates., • Track campaign results and recommend new partnership opportunities.4. Customer Experience & Reputation Management, • Respond professionally to Google reviews, social media messages, and customer inquiries., • Gather customer feedback and identify trends that impact the customer experience., • Collaborate and share actionable insights with operations and leadership teams to improve service quality and customer satisfaction., • Help create a welcoming, positive, and memorable environment for every guest.5. Marketing & Growth Support, • Support membership campaigns, referral programs, promotions, community events, and loyalty initiatives, • Identify opportunities to increase repeat visits, referrals, and community engagement.What You Will Bring, • Outstanding interpersonal, communication, and relationship-building skills., • Confidence approaching, engaging, and conversing with new people., • Friendly, upbeat, professional, and customer-focused attitude., • Comfortable capturing photos and videos using a smartphone., • Familiarity with Instagram, Facebook, TikTok, Google Business Profile, and other digital platforms., • Strong organizational skills with attention to detail and follow-through., • Dependable, punctual, and proactive work ethic., • Prior experience in hospitality, retail, customer service, marketing, sales, or community engagement is a plus., • Students or graduates pursuing degrees in Marketing, Communications, Hospitality, Business, Public Relations, or related fields are encouraged to apply.What You Will Gain, • Hands-on experience in customer engagement, hospitality, and brand building., • Exposure to marketing strategy, social media management, and content creation., • Experience developing business partnerships and community relationships., • Opportunity to work in an innovative, AI-enabled lifestyle destination., • Mentorship from experienced entrepreneurs and business leaders., • Employee discounts on Nu3S food, beverages, wellness offerings, and auto care services., • Valuable professional development and networking opportunities. Success in this role will be measured by: • ⁠Increase customer traffic and memberships., • Grow Google reviews and social media engagement., • ⁠Build community partnerships., • Improve customer satisfaction and repeat visits., • Generate actionable feedback that enhances operations.Why Join Nu3S? At Nu3S, every customer interaction is an opportunity to create a memorable experience and build lasting relationships. If you enjoy meeting new people, bringing positive energy to every interaction, and helping grow an exciting and innovative brand, we'd love to meet you. Powered by JazzHR 1BNOY0dmz2

Job Description ROLE DESCRIPTION: As an Insurance Sales Account Manager for Ana Perez-Vukovic Insurance Agency (State Farm) , you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations. QUALIFICATIONS: • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience in THE INSURANCE INDUSTRY., • Experiencing managing client relationships preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Able to effectively relate to a customer, • Licensed P&C and Life & Health in NYS, • Spanish speaking is preferred BENEFITS: • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency, • 401 K match\nCompany Description Ana Perez-Vukovic Insurance Agency represents only State Farm products, and we are very product to be present in our community and offer a big range of products that can help our existing and future customer to protect their family and valuables against the unexpected. We are looking for someone that wants to make a difference in our community. Positive and with great attitude is a must! Ana Perez-Vukovic Insurance Agency represents only State Farm products, and we are very product to be present in our community and offer a big range of products that can help our existing and future customer to protect their family and valuables against the unexpected. We are looking for someone that wants to make a difference in our community. Positive and with great attitude is a must!

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: I opened my agency in 2020 and currently lead a team of seven. Before becoming an agent with State Farm, I worked at a State Farm agency, which gave me valuable experience and insight into what it takes to build and run a successful office. I’m a graduate of Saint Michael's College, married with two kids, and outside of work I enjoy golfing, watching sports, spending time at the beach, and being with friends and family. Our agency offers PTO, production-based quarterly bonuses, a Simple IRA, and a fun, team-oriented environment that includes birthday lunches and holiday parties. We believe in recognizing hard work and creating a workplace people enjoy being part of. Our culture is centered around teamwork, consistency, and growth. I’m looking for someone who is dependable, motivated, and enjoys working in a collaborative environment. The right person will bring a positive attitude, strong work ethic, and a desire to contribute to the team’s success. If you’re looking for a place where you can grow your career while being part of a supportive and energetic team, this could be a great fit for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Michael Cracchiola - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • License Paid by Agency, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Arthur Huth - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in 2000 and is a close-knit team of six built on decades of experience. I’ve spent over 33 years with State Farm, bringing a deep understanding of the business and a strong commitment to serving our customers. I’m a graduate of Queens College and a proud wife and parent. I stay active in the community by volunteering at a local animal shelter and participating in organizations like the Chamber of Commerce and Lions Club. For our team, we offer group life benefits, health benefits, bonus opportunities, and a strong focus on work-life balance. We also enjoy team-building events, quarterly outings, and a fun office environment with snacks, coffee, and occasional team lunches. Our office culture is supportive, long-tenured, and team-oriented. We’re looking for someone who is outgoing, adaptable, and self-motivated - someone who takes initiative, brings positive energy, and wants to grow as part of a collaborative team. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Victoria Van De Ven - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing, • Vision insurance ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Nadeem Moustafa - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description:\n\nTitle: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. . The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: Maintain all individual Day plans and update each plan as needed.Attend all Individualized Service Plan meetings, and applicable reviews.Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations.Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan. Responsible to complete monthly progress notes for all participating individuals.Maintain all individual Habilitation plans and update each plan as needed.Identify needed trainings for Direct Support Professionals to ensure adequate services.Responsible for handling all issues with the parents of the individuals assigned.Ensure that issues with parents, family, advocates or residential staff are communicated with management.Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services.Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance.Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP. Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills.Participate in the development of Life Plan in relations to the day program services. Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP)Monitor the progress of individuals and write the monthly progress notes.Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up. Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan.Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetingsMaintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified servicesComplete addendum/changes to Day program Habilitation Plans as per team agreement.Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of servicesReview and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals.Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties.Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements. Responsible to review the weekly billing, approve and submit service documentation for billing processes. Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals.Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plansAlong with the Program Coordinator, assist with leading team meetings. Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc.Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care.Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms.Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual.Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards.Responsible for the enforcement of Company Policies and ProceduresSupport the mission and vision of the organization.Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and;Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred:Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; AMERICANS WITH DISABILITIES SPECIFICATIONS Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\nCompany Description:\n\nEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description Position Summary: The Employment Specialist is responsible for developing and maintaining employer relationships, facilitating workshops, and connecting participants to unsubsidized employment opportunities aligned with their career pathways. This role supports the employment journey by preparing participants for interviews, tracking job leads, and collaborating with internal and external partners to ensure successful placements. The Employment Specialist is accountable for meeting job development benchmarks, maintaining accurate documentation, and contributing to overall program performance. What You'll Do: Employer Engagement & Job Development • Conduct career readiness workshops and resume writing within Rikers Island for participants transitioning into the community, • Build, sustain, and expand professional relationships with 25-50 employers across industries to create a robust and diverse pipeline of job opportunities for program participants., • Conduct daily prospecting activities, totaling at least 25 activities a week, including cold calls, outreach visits, networking events, and digital engagement, to identify hiring needs and new employer partners., • Promote the value of partnering with Fedcap by explaining financial incentives, retention supports, and long-term business benefits associated with hiring program participants., • Collaborate with employers to design and coordinate hiring events, job fairs, and informational sessions that connect participants directly to viable career opportunities., • Serve as a key representative of Fedcap to the business community, ensuring all outreach reflects the organization’s mission, professionalism, and commitment to quality outcomes. Job Placement & Preparation • Achieve a minimum of 5 qualifying Job Placements per month where the job placement was the direct result of an employer partner relationship., • Track each participant’s progress from job search through placement, first-day onboarding, and up to one year of retention in collaboration with the Transition Manager., • Support participants' continued success by assisting with performance feedback, wage progression, and promotion opportunities., • Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. Performance Management & Reporting • Complete weekly reports on cold calls, field visits, and employer engagement in FedcapCARES., • Announce job leads weekly in workshops and follow up with facilitators on member referrals., • Enter 100% of member case notes and employment data into FedcapCARES and DOC tracking systems within 24 hours., • Support retention efforts by verifying employment data for placed participants. You're a Great Fit For this Role If: • You have a Bachelor’s degree in Social Work, Psychology, Public Administration, or a related field from an accredited institution, preferred, • You bring an equivalent combination of 1 year of Bachelor’s-level education, related training, and/or 2 years ’experience that demonstrates the ability to perform the duties of the position in place of a degree., • You have a minimum of 1 year of experience in job development, employer relations, or workforce development, or 2 years working with individuals facing employment barriers., • You are able to pass the required security screening with DOC for access to Rikers. Compensation • $26.45/hr-$31.25/hr. Equal Opportunity Employer \nCompany Description Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered. Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. \r\n\r\nFor 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. \r\n\r\nThe work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. \r\n\r\nThe Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.

Job Description Job Purpose / Summary: The Senior Manager of Administrative Services supports operations by supervising staff, organizing, and implementing administrative systems and oversees the Legal, Leasing and Occupancy departments. Key Responsibilities • Legal: Responsible for maintaining the proper legal status of financial (rent) and tenancy status (current lease and /or recertifications) of residents, • Occupancy: Responsible for maintaining full occupancy in all properties, • Leasing: Responsible for processing leases (new and renewals) for the properties and determining the correct legal rent for residents., • Contribute to organizational goals by identifying strengths and weaknesses of current processes and find solutions to improve them., • Create and promote a positive and innovative culture and forward-thinking processes and procedures to enact positive change and meet goals., • Stay abreast and update policies and procedures mandated by governmental agencies i.e., US Department of Housing and Urban Development (HUD), Division of Housing and Community Renewal (HCR), DHCR Rent Stabilization guidelines, etc., • Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, and Tax Credit Investors/Syndicators, • Performs other related duties as assigned. Leasing Department ? Oversees the following: • Manage a team responsible for managing the day-to-day leasing operations across a growing portfolio of affordable housing properties owned or managed by Shinda Management Corporation, including marketing, leasing, reputation management, and maintaining good customer relations with current residents, prospective residents, and the building owners., • Supervise the planning, preparation, and implementation of renewal parties, property events, processing of rental subsidies, and maintaining legal rent registration., • Execute the tasks necessary to accomplish leasing goals, monitor occupancy of the property., • Oversee lease packages and ensure all team members submit for verification in proper form., • Oversee lease up of new projects including fair housing marketing, tenant selection plans, tenant applications, Housing Connect lottery, HUD lotteries, and referral programs including but not limited to DHS., • Diligently track prospect information to ensure data is complete and accurate. Ensure the team is responding in a timely manner and are proactively pursuing leads and that all marketing reports are properly reporting traffic., • Ensure new and renewal leases are followed in compliance with latest regulatory, insurance and best practice standards., • Ensure resident demographics including household size, income and age are tracked for use in outcomes analysis and funding applications., • Inspect weekly reports and ensure all appropriate data is entered. Occupancy Department - Oversees the following: • Responsible for providing the highest level of customer service while ensuring that the buildings are meeting targeted occupancy and revenue goals; utilize selling techniques and develop client-centric solutions to effectively close deals., • Maintenance of waiting lists and logbooks according to corporate and regulatory standards., • Conducts new resident orientation., • Review submission of applicant files for approval in accordance with the project's regulatory agreement, IRS Section 42, Federal and/or State Marketing Guidelines, and HUD's Occupancy Handbook 4350-3, • Review lottery logs, waiting lists, and reasonable accommodation logs., • Coordinate and communicate with regulatory/governing agencies, site staff and housing applicants to coordinate leasing related issues/tasks., • Handle and provide responses to applicant's complaints, inquiries, and concerns., • Maintain active regulatory program compliance and management coordination with site staff including preparation for unit inspections, showings, and move-in coordination., • Manage reporting/data collection for properties in portfolio - occupancy statistics, outcomes, demographics, etc., • Manage availability sheets and ensure accuracy, including biweekly audits in Yardi to ensure all vacancies are reported., • Ensure the team is updating the turnover report as needed and apartments are shown in good condition. Report issues accordingly., • Work with property management teams to track and maintain renovations reports. Legal Department ? Oversees the following: • Determining what tenants should be referred to L&T, • Sending breakdowns, • Reviewing rent rolls, • Opening non-pay cases, • Approving invoices, • Creating Trial Packages, • Completing monthly reports, • End-of-month legal percentages, • Sending late notices, • Reviewing/scanning court stipulations, • Following up on repairs if in a stipulation, • Drafting legal order sheet to start holdover and non-payment cases, • Drafting reminder letters to be delivered to tenants., • Reviewing and entering stipulation cases. drafting general activity to adjust account balance per stipulation, • Supporting attorney calls from court for cases, • Answering calls from tenants in connection with legal issues, • Review of Site Managers Rent Roll and compare to the attorney's report, • Preparing legal status spreadsheet, • Updating legal status spreadsheet monthly, • Interfacing with Site Manager-requesting updates, court stipulations and legal order sheets- as required and where applicable, • Review of attorneys billing statements Other Responsibilities: • Holding bi-weekly staff meetings with the Legal, Leasing and Occupancy Staff, • Stay current on updates and procedures mandated by the government agencies pertaining to Legal, Leasing and Occupancy Performance Management • Ensure top performance by providing team with aqueduct coaching and guidance., • Evaluate and manage staff performance., • Coach, mentor, and discipline staff, • Allocate tasks and assignments to subordinates and monitor their performance., • Oversee training, qualifications and ensure consistent work quality. Talent Management • Responsible for recruiting and providing orientation and training to new employees., • Reviewing and approving timecards, managing schedules and PTO requests Core Competencies: • Confidentiality, • Effective Communication, • Customer Orientation, • Problem Solving, • Flexibility, • Ability to think outside the box Direct Supervisory Role: • The Senior Manager of Administrative Services directly supervises the staff of the Legal, Leasing and Legal Departments Reports to: Vice President of Operations Key Working Relationships: • Executive Staff, • Accounting Department, • Area Supervisors, • Site Managers SALARY RANGE: 75-95K ANNUALLY

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring an Assistant Manager for OPWDD-funded Residential Program. This essential role is responsible for general operations of QSAC Residences and will maintain a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence and the personal goals for the people receiving services. A Residential Assistant Manager supports and supervises staff as they work with the people receiving services in the residential setting and in the community. The salary range for this position is $41,000-$45,000 annually. Responsibilities Residential Operations • Review residential binders, including general, medical and personal allowances, • Conduct periodic fire drills for safety procedures, • Complete and submit injury reports for individuals, • Maintain individual’s personal allowance accounts, • Coordinate and shop for household items and proper groceries for meal distribution, • Maintain relationships with community and neighbors, • Provides hands-on assistance with Residence and individual care as part of the staff ratio, • Create and orchestrate recreational calendars based on individual preferences, • Maintain adequate supply of medication, and medication administration records for individuals, • Maintain correspondence with Nurse and Medical Coordinators to ensure appropriate medical appointments are made and occur Staff Supervision & Scheduling • Supervise direct care professionals (DSP) staff, • Oversea and report to Director on any employee relations and staff disciplinary concerns, • Schedule DSP staff to support residences, • Ensure program goals are implemented by Residential staff Qualifications and Work Experience • High school diploma/GED required, • 1-2 years’ experience driving large passenger vehicle required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • A minimum of 1 year supervisory work experience required, • Demonstrates patience and the ability to learn and utilize systematic procedures in order to enhance individual independence and quality of life, • Valid driver’s license and good driving record required for site visits, • Ability to safely assist lifting individuals of various weights & 20 lb. items required, • Clearance through state mandated Background/Fingerprint Check required, • Must be able to communicate effectively with others and individuals served, • Commitment to company values and adherence to policies is expected, • Ability to run, when needed Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: please send resume to jobs@qsac.com

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring an Assistant Manager for OPWDD-funded Residential Program. This essential role is responsible for general operations of QSAC Residences and will maintain a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence and the personal goals for the people receiving services. A Residential Assistant Manager supports and supervises staff as they work with the people receiving services in the residential setting and in the community. The salary range for this position is $41,000-$45,000 annually. Responsibilities Residential Operations • Review residential binders, including general, medical and personal allowances, • Conduct periodic fire drills for safety procedures, • Complete and submit injury reports for individuals, • Maintain individual’s personal allowance accounts, • Coordinate and shop for household items and proper groceries for meal distribution, • Maintain relationships with community and neighbors, • Provides hands-on assistance with Residence and individual care as part of the staff ratio, • Create and orchestrate recreational calendars based on individual preferences, • Maintain adequate supply of medication, and medication administration records for individuals, • Maintain correspondence with Nurse and Medical Coordinators to ensure appropriate medical appointments are made and occur Staff Supervision & Scheduling • Supervise direct care professionals (DSP) staff, • Oversea and report to Director on any employee relations and staff disciplinary concerns, • Schedule DSP staff to support residences, • Ensure program goals are implemented by Residential staff Qualifications and Work Experience • High school diploma/GED required, • 1-2 years’ experience driving large passenger vehicle required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • A minimum of 1 year supervisory work experience required, • Demonstrates patience and the ability to learn and utilize systematic procedures in order to enhance individual independence and quality of life, • Valid driver’s license and good driving record required for site visits, • Ability to safely assist lifting individuals of various weights & 20 lb. items required, • Clearance through state mandated Background/Fingerprint Check required, • Must be able to communicate effectively with others and individuals served, • Commitment to company values and adherence to policies is expected, • Ability to run, when needed Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSAC12 To easily apply: please send resume to jobs@qsac.com

Job Description We are seeking an experienced and motivated Leasing Manager for a portfolio of new buildings in Brooklyn (Clinton Hill, Bed-Stuy, Prospect Park are). This position will be on-site at one of our brand new buildings in the Prospect Park area. The Leasing Manager will drive the performance of their assigned properties and play an integral role on a growing leasing team. This position reports to the General Manager. Experience with LIHTC and DHCR rent stabilized leasing is a must. Responsibilities • Lead on site team to effectively manage activities related to apartment rentals including marketing, leasing, reputation management, and maintaining good customer relations with current residents, prospective residents, and the brokerage community., • Meet with prospective residents, identifies their needs, show homes and property amenities, quote established rents and concessions, and strong follow up., • Oversee negotiations and review/approve offers (escalated to Asset Management as needed)., • Applications: create lease packages and ensure all team members submit for verification in proper form, • Leasing: Send out renewals and manage them in Yardi, enter new leases as needed., • Compliance: assure that all annual compliance requirements are met for all properties such as annual recertifications, compliance with rent stabilization laws, familiarity with HPD /HDC rules and regulations., • CRM: Diligently track prospect information to ensure data is complete and accurate. Ensure team is responding in a timely manner and are proactively pursuing leads and that all marketing reports are properly reporting traffic, agent deals, etc., • Listings: Review, approve, and oversee listings to ensure they are all optimized, accurate, appropriately rotated., • Monitor competitive market landscape and collect detailed market comparable as directed, • Manage availability sheet and ensure accuracy, including biweekly audits in Yardi to ensure all vacancies are reported., • Ensure team is updating turnover report as needed and apartments are shown in good condition. Report issues accordingly., • Work with property management teams to track and maintain renovations reports., • Approve accurate broker commission documentation, prior to team’s submittal to AP., • Interview, onboard, train, and coach new staff and ensure all policies and procedures are followed., • Compile and present monthly reports to senior leadership and discuss market information and trends with Leasing Director and Marketing Department., • Inspect weekly reports and ensure all appropriate data is entered. Requirements & Critical Skills • At least 2 years of experience in a similar role., • Full time position - 5 days a week. Weekends are required., • NYS Real Estate License required., • Bachelor’s degree or higher., • Excellent verbal and written communication skills and excellent interpersonal skills., • Amiable demeanor with a focus on exceptional service and effective communication., • Experience with property management and leasing software preferred., • Ability to learn new systems in a changing environment., • Proficient in Microsoft Excel and Word., • Ability to work independently and in team environment., • Administrative skills with attention to detail.\nCompany Description Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish. At Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package. Genuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish.\r\n\r\nAt Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package. \r\n\r\nGenuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description The salary for this position is $48,000-$58,500 Annually Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary QSAC is hiring a Manager for our OPWDD-funded Residential Program. This essential position is responsible for the general operation of the residence, supervising staff, and maintaining a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence of the people we support. Responsibilities Residential Operations The Residential Manager will be results-driven and collaborative and is expected to recognize when a person we support is in crisis and be able to utilize the appropriate psychiatric and medical back-up services and supports. • Create schedules for Direct Support Professionals (DSP), Assistant Managers and Shift Supervisor staff at residence, • Review residential binders, including general, medical, personal allowance, etc., • Conduct periodic fire drills or other emergency drills, • Complete and submit injury reports for individuals, • Work with Quality Assurance team to ensure documentation and services are within OPWDD guidelines, • Oversee personal allowance for residents of the program, • Coordinate and shop for household items and groceries, • Maintain adequate supply of medication, and medication administration records for people receiving services Staff Supervision & Communication • Supervise Habilitation Specialists/DSPs, Assistant Managers and Shift Supervisors, • Provide hands on supervision of people with autism including implementation of behavior goals and behavior support plans, • Participate in Life Plan meetings and the development of the Staff Action Plan, • Oversea and report to Coordinator or Director on any employee relations and staff disciplinary concerns, • Maintain correspondence with Nurse and Medical Coordinator to ensure appropriate medical appointments occur, • Ensure program goals are implanted by Habilitation Specialists/DSP staff, • Coordinate recreational activities including residential vacations, • Report issues regarding QSAC vehicles to supervisor, • Communicate with families, day programs, Care Managers, clinicians and other supports to ensure services are integrated and appropriate, • Maintain relationships with community and neighbors, • Ensure confidentiality with family and caregivers Qualifications and Work Experience • High School Diploma/GED required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • 1 year of OPWDD experience is highly preferred, • A minimum of 1 year supervisory work experience required, • Valid driver’s license and good driving record required for site visits is required, • 1-2 years’ experience driving large passenger vehicle required, • Clearance through state mandated Background/Fingerprint Check(s) required, • Must be able to communicate effectively with others and individuals served, • Ability to safely assist lifting individuals of various weights & 20 lb. items required, • Commitment to company values and adherence to policies is expected, • Ensure health, safety & welfare of people we support, • Punctuality and regular attendance is expected, • Perform other duties as assigned by supervisors and/or senior management, • Ability to run when needed Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 20+ days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Paid Training in the field of human services and ABA, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSAC12 To apply: Please send resume to jobs@qsac.com

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” QSAC is hiring an Assistant Manager for OPWDD-funded Residential Program in the West Region. This essential role is responsible for general operations of QSAC Residences and will maintain a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence and the personal goals for the people receiving services. A Residential Assistant Manager supports and supervises staff as they work with the people receiving services in the residential setting and in the community. The salary range for this position is $41,000-$45,000 annually. Responsibilities Residential Operations • Vaccination Required at NYC Locations / Long Island Locations Require Testing, • Review residential binders, including general, medical and personal allowances, • Conduct periodic fire drills for safety procedures, • Complete and submit injury reports for individuals, • Maintain individual’s personal allowance accounts, • Coordinate and shop for household items and proper groceries for meal distribution, • Provides hands-on assistance with Residence and individual care as part of the staff ratio, • Create and orchestrate recreational calendars based on individual preferences, • Maintain adequate supply of medication, and medication administration records for individuals, • Maintain correspondence with Nurse and Medical Coordinators to ensure appropriate medical appointments are made and occur Staff Supervision & Scheduling • Supervise direct care professionals (DSP) staff, • Oversea and report to Director on any employee relations and staff disciplinary concerns, • Schedule DSP staff to support residences, • Ensure program goals are implemented by Residential staff Qualifications and Work Experience • High school diploma/GED required, • 1-2 years’ experience driving large passenger vehicle required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • A minimum of 1 year supervisory work experience required, • Demonstrates patience and the ability to learn and utilize systematic procedures in order to enhance individual independence and quality of life, • Valid driver’s license and good driving record required for site visits, • Ability to safely assist lifting individuals of various weights & 20 lb. items required, • Ability to run, when needed Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary A Residential Assistant Manager supports and supervises staff as they work with the people receiving services in the residential setting and in the community. Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: please send resume to jobs@qsac.com

Are you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! • Paid Training, • Daily Pay available, • SafeSplash Brands Curriculum Certification, • Bonuses Opportunities, • Flexible Hours, • Free Swim Lessons for immediate family of employees, • Career Growth, • Health Insurance, • Paid-Time Off, • 401k Operations Management • Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix., • Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law., • Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained., • Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen • Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability., • Labor Management: Effective use of labor to maximize utilization and class mix., • Budget Management: Monitor expenses while balancing the brand standards and financial outcomes., • Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management • Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession., • Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards., • Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities., • Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience • Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promoter Score (NPS) to measure effectiveness and adjust where needed., • Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention., • Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms., • Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement • Local Marketing: Develop and implement a local marketing strategy to promote the school's programs and ensure continuous growth and community involvement., • Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment., • Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings., • Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities., • Hosted Location Management (Non-Dedicated Facilities), • A non-dedicated facility is where swim lessons are held at a fitness center or hotel pool., • Relationships: Cultivate a collaborative relationship with the hosted partner to ensure ease of operations., • Compliance: Ensure the execution of the master agreement with the hosted partner., • Full-time, • Pay: Based on experience, location and volume impacts, • Weekdays, Weeknights and Weekends required, • 40+ hours a week (typically 40 hours a week; seasonality can impact this), • Reports to The Director of Operations, • Work Location: On-site, • 2-5 years of management experience leading large teams. (30+ employees), • High school diploma or equivalent required; a bachelor's degree in recreation, sports management, business administration, or a related field is preferred., • Strong written and verbal communication skills., • Ability to multi-task in a fast-paced environment while being agile and taking initiative., • Strong critical thinking skills and proactive approach to problem-solving., • Must be able to lift 30 lbs. and be on your feet for long periods., • CPR, First Aid, and AED certifications are required within 30 days of hire. (training available), • Lifeguard and Certified Pool Operator certifications preferred., • Aquatics management or swim instruction experience is a plus.

As Account Manager (Inside Sales Position), you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. • Establish customer relationships and follow up with customers, as needed., • Build referral partners to create leads and help more people., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations., • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred in the insurance industry., • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Able to anticipate customer needs, • Able to effectively relate to a customer, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency Compensation: $65,000.00 - $75,000.00 per year • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams., • Our office is located in West Hempstead., • Additional languages spoken: Spanish State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management • Work effectively with store management and store crews, • Supervise the store's crew through assigning, directing and following up of all activities, • Effectively communicate information both to and from store management and crews 1. Customer Service • Assist customers with their questions, problems and complaints, • Promote CVS customer service culture. (Greet, offer help, and thank), • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers, • Maintain customer/patient confidentiality 1. Merchandise/Presentation • Price merchandise, • Stock shelves, • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise, • Execute the display and maintenance of off-shelf merchandise, • Reset departments following POGs Required Qualifications: • Deductive reasoning ability, analytical skills and computer skills., • Advanced communication skills and supervision skills, • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications: • Experience as a retail supervisor Education: High School diploma or equivalent preferred but not required. Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: The typical pay range for this role is: $19.00 - $28.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Liam Masterson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.