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  • customer service
    customer service
    hace 6 días
    $30–$35 por hora
    Jornada completa
    Coconut Grove, Miami

    Hello Candidate, We reviewed your resume and would like to reach out regarding a Customer Service Representative position with LV Logistics. Based on your background, we believe your experience may be a good match for the role. The Customer Service Representative provides professional and responsive support to customers, clients, and business partners, ensuring that inquiries, requests, and service-related issues are handled efficiently and accurately. The role involves responding to customer inquiries by phone, email, and other communication channels, providing information about services and shipments, resolving concerns, and maintaining clear and timely communication throughout the customer experience. The Customer Service Representative also supports daily operational activities by coordinating with internal departments, tracking customer requests, updating records, following up on outstanding issues, and ensuring that service commitments are met. Working closely with logistics, operations, and administrative teams, the role helps maintain accurate information, improve customer satisfaction, and support efficient day-to-day business operations while maintaining professionalism, reliability, and attention to detail. The position pays between $30–$35/hour with flexible remote and hybrid options, available full-time or part-time. If you're interested in being considered, kindly send a reply, and we'll be happy to share additional details and the next steps in the hiring process. Thank you, Cynthia Alan LV Logistics

    Sin experiencia
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  • Airbnb Property Manager/ Assistant
    Airbnb Property Manager/ Assistant
    hace 1 mes
    $35–$50 por hora
    Jornada completa
    Little Havana, Miami

    Role Summary We are seeking an autonomous, highly organized Airbnb Property Manager to take end-to-end ownership of our short-term rental portfolio. In this role, you will bridge the gap between high-level revenue strategy and day-to-day guest operations. You will be responsible for maximizing property earnings, managing vendor relationships, ensuring spotless turnovers, and providing rapid, hospitable guest support. Primary Responsibilities • Listing & Revenue Strategy: Manage dynamic pricing adjustments to maximize booking revenue and occupancy rates based on seasonality and local event demand. Keep listing content, photography order, and amenity details optimized for platform search algorithms., • Guest Relations & Messaging: Oversee pre-arrival, in-stay, and post-stay guest messaging. Maintain fast response times to protect Superhost status, troubleshoot guest issues, and process post-checkout reviews., • Vendor & Turnover Coordination: Schedule and inspect turnover cleaning teams, dispatch maintenance personnel for repairs, and ensure restock levels for guest amenities remain full., • Property Inspections & Upkeep: Perform periodic walk-throughs to verify property condition, safety compliance, inventory levels, and functional condition of smart devices (locks, thermostats, Wi-Fi)., • Claims & Admin: Handle resolution center requests, compile evidence for damage reimbursements (e.g., AirCover claims), and report operational updates to leadership. Requirements & Skills • 1+ years of direct experience managing short-term rentals (Airbnb, VRBO, or property management)., • Hands-on proficiency with Airbnb’s host platform and property management software (PMS)., • Strong written communication skills with a customer-first attitude., • Basic troubleshooting knowledge for household systems (smart locks, Wi-Fi routers, basic plumbing/heating)., • Flexible availability to address urgent guest or property issues outside standard business hours.

    ¡Incorporación inmediata!
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