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  • Front Desk Receptionist
    Front Desk Receptionist
    4 hours ago
    Full-time
    Downtown Jersey City, Jersey City

    Medical Front Desk Receptionist – New Edge Orthopedics, LLC New Edge Orthopedics, LLC is a high‑performance, out‑of‑network orthopedic surgery and physical therapy practice dedicated to delivering a premium, patient‑centered experience. We are seeking a polished, organized, and personable Medical Front Desk Receptionist to join our team. This role is essential in creating a seamless, concierge‑level experience for every patient who walks through our doors. What You’ll Bring Exceptional organizational skills and attention to detail Strong interpersonal abilities and a warm, professional demeanor Superior verbal and written communication skills Experience working with: Out‑of‑Network insurances MVA/PIP claims Workers’ Compensation cases HIPAA compliance and patient privacy standards Key Responsibilities Greet patients and serve as the first point of contact for our practice Explain patient's deductibles, co-insurances and co-pays Verify insurance benefits, including out‑of‑network coverage Prepare and maintain patient charts as needed Support the clinical and administrative team with daily front‑office operations Uphold the high‑touch, concierge‑style service that defines the New Edge Orthopedics experience* Scheduling and confirming appointments • Pre-certifications and pre-authorizations as needed for procedures and medications, • Providing excellent patient service on phone and in office, • Other administrative tasks as needed Job Type: Full-time Pay: $18.00 - $24.00 per hour Benefits: 401(k) matching Health insurance Paid time off Experience: doctor front desk: 4 years (Required) healthcare: 3 years (Required) Work Location: In person

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  • PT Flatiron Remedy Concierge
    PT Flatiron Remedy Concierge
    2 months ago
    Full-time
    Manhattan, New York

    The Flatiron Remedy Concierge provides exceptional guest service and supports clients throughout their wellness experience. This role focuses on delivering a warm, professional, and hospitality-driven environment while assisting with service coordination, product knowledge, and overall guest satisfaction. Candidates must have prior experience in health & wellness and hospitality, and meet the minimum age requirement. Key Responsibilities: Greet guests warmly, check them in, and provide an overview of available wellness services. Assist clients in understanding treatments, remedies, and wellness products offered at the facility. Maintain a clean, calm, and inviting reception and service area. Manage scheduling, appointment bookings, and service coordination using the facility’s systems. Provide personalized recommendations based on client needs and wellness goals. Ensure excellent customer service from arrival to departure, addressing questions or concerns professionally. Support staff and practitioners by preparing rooms, organizing supplies, and maintaining cleanliness. Promote membership options, packages, and retail products. Handle payments, receipts, and basic administrative tasks. Uphold high standards of confidentiality, professionalism, and guest care. Qualifications: Minimum age: 25 years old. Experience in health and wellness, spa, fitness, or hospitality environments required. Strong customer service and communication skills. Professional, warm, and client-focused demeanor. Ability to multitask in a calm and organized manner. Comfortable working in a wellness-focused environment. Basic computer or POS experience preferred. Ability to work part-time, including weekends or evenings if required.

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