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Job Description ???? Build Your Electrical Career with Stability - Join Empire Electric Maintenance as a Commercial Electrician! ???? Position Title: Commercial Electrician Company Name: Empire Electric Maintenance Pay Range: $30-$40+ per hour + year-end bonus Employment Type: Full-Time Industry: Electrical / Controls (Residential, Commercial) Location: Long Island, NY Job Overview Empire Electric Maintenance is actively hiring Commercial Electricians to join our growing field operations team. We're looking for experienced professionals who are ready to grow with us, take ownership of their work, and contribute to high-quality electrical installations across commercial, industrial, and government projects. If you're reliable, technically skilled, and looking for a long-term career opportunity with a company that truly values its people-this is the role for you. Who We Are Empire Electric Maintenance is a dynamic and expanding electrical contractor known for precision, professionalism, and people-first values. With a strong presence across residential, commercial, and government projects, we're committed to training our team, retaining talent, and fostering growth from within. Empire is more than a workplace-it's where careers are built and contributions are celebrated. Learn more at www.empireelectric.co Key Responsibilities • Install, maintain, and repair electrical wiring, fixtures, and equipment, • Read blueprints, schematics, and technical diagrams to plan electrical layouts, • Troubleshoot electrical systems and perform corrective repairs, • Conduct inspections and testing to identify hazards or defects, • Perform preventive maintenance on wiring, circuits, panels, and devices, • Work with conduit systems (bend, install, and pull wire), • Use electrical tools and testing devices to diagnose and maintain systems, • Respond to electrical emergencies and ensure on-site safety for all personnel, • Maintain compliance with NEC standards and OSHA safety requirements, • Keep accurate job records and maintain communication with team leads Qualifications • 5+ years relevant electrical experience (residential/industrial/commercial preferred), • High School diploma or GED, • Working knowledge of NEC, electrical theory, and standard safety procedures, • Proficiency with high-voltage three-phase circuits, transformers, and switchgear, • Ability to read blueprints and technical drawings, • Valid driver's license and clean driving record, • Must have own basic hand tools Physical Requirements • Lift and carry up to 50 pounds regularly, • Stand, walk, climb, bend, stoop, kneel, and squat for 8+ hours daily, • Work in both indoor and outdoor environments with exposure to weather, dust, noise, and vibration, • Good vision and hearing (natural or corrected), • Must be able to work in varying temperature and environmental conditions Benefits • Weekly Pay Cycle, • Year-End Bonus, • Paid Time Off (Vacation, Sick Leave, Holidays), • Paid Parental Leave, • Paid Training and Certifications, • Personal Tool Replacement Program, • Company Uniforms Provided, • Retirement Savings Plan, • Wellness Programs, • Employee Recognition & Rewards, • Company Events and Outings, • Opportunities to work on Prevailing Wage Projects Schedule • Full-Time: Monday to Friday, 7:00 AM start, • Overtime, evenings, and weekends may be required based on project needs Work Location • Onsite job locations within Empire Electric Maintenance's project regions, • Occasional travel may be required (company vehicle provided if applicable) Equal Employment Opportunity (EEO) Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. #Joveo

Job Description Vacuum Instruments Corporation LLC located in Ronkonkoma NY is a designer and manufacturer of Leak Detection Equipment. Job Description - Electrical Assembler - Entry-Level We have a position available to provide assistance with to utilization of electrical/electronic testing equipment to troubleshoot and repair equipment. Salary starts at $20.00/hour, commensurate upon experience Job Responsibilities include: Electrical Assembler Entry Level… · Utilize a variety of hand and power tools · Layout and mount electrical components on panel · Install electrical conduit, pull and terminate wiring · Accurately read and follow procedures, routing, and other work instructions · Ability to use electrical/electronic testing equipment to such as multi-meters, ammeters, to troubleshoot and repair equipment Requirements: · Ability to read and comprehend simple instructions · Reliable, punctual and willing to learn · Education: High school diploma or equivalent trade school · Read and understand electrical schematics a plus but not required · Ability to understand oral and written instructions in English · Skills: Basic computer skills, and use of basic mechanical/measuring tools · Must be able and willing to work overtime and weekends when required · Must have mechanical aptitude and good understanding of electrical principles · Ability to effectively communicate and work well with other team members Required Experience: • Electrical Conduit and Wiring : 2 years (Preferred), • Electrical Testing: 2 years (Preferred), • Electrical Repair : 2 years (Preferred), • Mechanical Aptitude: 2 years (Preferred) Work Location: In person Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • On-the-job training, • Paid sick time, • Paid time off, • Parental leave, • Vision insurance Work Location: In person

Job Description Core Responsibilities: -Inspect, repair, and maintain electrical systems, including wiring, panels, switches, outlets, lighting fixtures, generators, UPS, PDUs, primary switchgear, and emergency backup systems. -Diagnose and resolve issues such as power outages, faults, short circuits, and malfunctioning equipment; perform necessary troubleshooting, testing, and repairs. -Install or modify electrical systems and components during renovations and upgrades. -Conduct preventive maintenance, testing (e.g., grounding, insulation), and record-keeping per schedules, manufacturer guidelines, and NEC standards. -Ensure compliance with electrical/building codes, NFPA, OSHA, and safety standards; inspect emergency lighting, fire alarm interfaces, and life safety systems. -Log work orders, track metrics, and report on activities using department software. -Collaborate with team members and contractors; provide technical support and supervise electrical contractor work as needed. -Perform minor related trade tasks (e.g., demolition, patching, painting, cleanup) to complete electrical assignments. -Attend at least 2-3 professional training sessions annually, including IUOE Local 30 courses. -All other duties as assigned. • Proficient in electrical safety procedures (NFPA 70E and OSHA), • Must have at least 4 years of commercial/industrial experience in the electrical trade., • Ensure all work complies with NEC standards and local building codes., • Shows the ability to work with and around High Voltage up to 13.2 KVA, • Install, maintain, adjust, operate, test and repair branch circuits, power distribution wiring, electrical equipment, fixtures, lighting systems, and conduit in compliance with the National Electric Code (NEC)., • Lead and supervise electrical installations on construction sites, including commercial and industrial projects, • Experience with 208V three-phase , 208V single-phase , 120/240V , 208/240V, 480 Volt 3 phase circuitry ., • Availability – available for emergency calls 24hrs 7 days per week ., • Proficiency in NEC code, designing, installing, and maintaining electrical systems., • Strong problem-solving/troubleshooting, deep mechanical and electrical knowledge, excellent customer service/communication, attention to detail, and time management, • Read and interpret blueprints, schematics, and technical drawings to determine the layout of Electrical systems.

Job Description ???? Build Your Electrical Career with Stability - Join Empire Electric Maintenance as a Commercial Electrician! ???? Position Title: Commercial Electrician Company Name: Empire Electric Maintenance Pay Range: $30-$40+ per hour + year-end bonus Employment Type: Full-Time Industry: Electrical / Controls (Residential, Commercial) Location: Long Island, NY Job Overview Empire Electric Maintenance is actively hiring Commercial Electricians to join our growing field operations team. We're looking for experienced professionals who are ready to grow with us, take ownership of their work, and contribute to high-quality electrical installations across commercial, industrial, and government projects. If you're reliable, technically skilled, and looking for a long-term career opportunity with a company that truly values its people-this is the role for you. Who We Are Empire Electric Maintenance is a dynamic and expanding electrical contractor known for precision, professionalism, and people-first values. With a strong presence across residential, commercial, and government projects, we're committed to training our team, retaining talent, and fostering growth from within. Empire is more than a workplace-it's where careers are built and contributions are celebrated. Learn more at www.empireelectric.co Key Responsibilities • Install, maintain, and repair electrical wiring, fixtures, and equipment, • Read blueprints, schematics, and technical diagrams to plan electrical layouts, • Troubleshoot electrical systems and perform corrective repairs, • Conduct inspections and testing to identify hazards or defects, • Perform preventive maintenance on wiring, circuits, panels, and devices, • Work with conduit systems (bend, install, and pull wire), • Use electrical tools and testing devices to diagnose and maintain systems, • Respond to electrical emergencies and ensure on-site safety for all personnel, • Maintain compliance with NEC standards and OSHA safety requirements, • Keep accurate job records and maintain communication with team leads Qualifications • 5+ years relevant electrical experience (residential/industrial/commercial preferred), • High School diploma or GED, • Working knowledge of NEC, electrical theory, and standard safety procedures, • Proficiency with high-voltage three-phase circuits, transformers, and switchgear, • Ability to read blueprints and technical drawings, • Valid driver's license and clean driving record, • Must have own basic hand tools Physical Requirements • Lift and carry up to 50 pounds regularly, • Stand, walk, climb, bend, stoop, kneel, and squat for 8+ hours daily, • Work in both indoor and outdoor environments with exposure to weather, dust, noise, and vibration, • Good vision and hearing (natural or corrected), • Must be able to work in varying temperature and environmental conditions Benefits • Weekly Pay Cycle, • Year-End Bonus, • Paid Time Off (Vacation, Sick Leave, Holidays), • Paid Parental Leave, • Paid Training and Certifications, • Personal Tool Replacement Program, • Company Uniforms Provided, • Retirement Savings Plan, • Wellness Programs, • Employee Recognition & Rewards, • Company Events and Outings, • Opportunities to work on Prevailing Wage Projects Schedule • Full-Time: Monday to Friday, 7:00 AM start, • Overtime, evenings, and weekends may be required based on project needs Work Location • Onsite job locations within Empire Electric Maintenance's project regions, • Occasional travel may be required (company vehicle provided if applicable) Equal Employment Opportunity (EEO) Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. #Joveo

Job DescriptionResponsibilities: • Must have experience in both commercial and residential work., • Reading blueprints and technical diagrams to determine the placement of outlets and fixtures., • Installing wiring, outlets, and controls., • Maintenance of electrical systems., • Inspecting transformers and circuit breakers to ensure they are up to code., • Identifying electrical problems using specialized tools like voltmeters, cable testers., • Repairing and replacing wiring and equipment using hand and power tools such as screwdrivers, saws, drills, wire strippers, and conduit breakers., • Directing and training fellow workers to install, maintain, and repair wiring and systems bending conduit troubleshooting faults in wiring / defective light fixtures + devices panel upgrades. J.A.D. Electrical is a growing electrical company focused on providing electrical services for residential and commercial properties. Our team is dedicated to providing exceptional electrical solutions, ensuring that every project is completed in time with precision. We are looking for a motivated and detail-oriented Electrician to join our team. Requirements: • Proven experience as an electrician in a similar role., • OSHA 30 hours., • In-depth knowledge of electrical systems, blueprints, and technical diagrams., • Excellent problem-solving skills and attention to detail., • Ability to work independently and as part of a team., • Strong communication and customer service skills., • Physical stamina and the ability to work in various environments., • High school diploma: relevant technical or vocational training is a plus., • Must have own basic tools and equipment necessary for the job., • Clean driver's license., • Spanish / English (Bilingual) a plus.

Job DescriptionJAD Electrical is seeking a motivated and reliable Electrical Helper to support our lead mechanics and technicians on residential and commercial jobs. This is an excellent opportunity for someone who wants to build a long-term career in the electrical trade and learn from experienced professionals. ⸻ Responsibilities • Assist lead mechanics with installations, repairs, and service work, • Pull wire, run conduit, install devices, and support rough and finish electrical tasks, • Load, unload, and organize tools, materials, and equipment on job sites, • Maintain a clean and safe work environment, • Follow direction from senior electricians and learn proper techniques, • Support accurate documentation, material tracking, and job site setup/breakdown, • Represent JAD Electrical with professionalism at all times ⸻ Requirements • Some experience in the electrical field preferred but not required, • Willingness to learn and grow under senior electricians, • Ability to take direction and work as part of a team, • Strong work ethic, punctuality, and attention to detail, • Ability to lift 50+ pounds and work on ladders, in crawl spaces, and other physical environments, • Valid driver’s license and reliable transportation, • Basic knowledge of hand tools and power tools ⸻ Preferred Skills (Not Required) • Prior residential or commercial electrical exposure, • OSHA 10 certification, • Ability to read basic plans or diagrams ⸻ Compensation & Benefits • Competitive hourly pay, • Overtime opportunities, • Paid training and growth potential, • PTO and holidays, • Opportunity to move into Apprentice or Mechanic roles ⸻ About JAD Electrical JAD Electrical is a Long Island–based electrical services company providing high-quality residential and commercial work. We are committed to clean workmanship, reliability, and a team-focused culture. We are looking for helpers who want to learn, grow, and become long-term members of our company.

Job Description Facilities Maintenance Technician Bohemia, NY Join the amazing team of talented and dedicated employees at Dayton T. Brown, Inc. (DTB)! As a full-time Facilities Maintenance Technician, you will help maintain, improve, and support DTB's Bohemia, NY facilities. The position will cover two large buildings and 31 acres of property. This is a hands-on role for someone who takes pride in quality workmanship, enjoys variety, and is willing to assist with a broad range of facility maintenance activities. Responsibilities include: • Support day-to-day maintenance, repair, renovation, and improvement of DTB's facilities and grounds, • Build new offices and renovate existing areas throughout the facility, • Support general corporate maintenance activities across two large buildings and 31 acres of property, • Assist with HVAC-related maintenance and repairs, • Assist with rebuilding motors and replacing mechanical seals and pumps, • Assist with electrical work, including EMT and PVC conduit installation, • Perform basic plumbing and other facility maintenance tasks as needed, • Safely use common hand and power tools, company equipment, and facility maintenance equipment, • Operate company equipment to plow and clear snow, including snow blowers, • Prioritize multiple maintenance requests and complete additional duties as assigned Qualifications for success: • Min. of a High School Diploma, or equivalence, required, • 3+ years of experience in carpentry, facilities maintenance, building maintenance, or related skilled trade, • Strong carpentry skills, including construction, repair, renovation, and installation, • Experience with basic HVAC, plumbing, electrical, and mechanical maintenance, • Ability to safely use common hand and power tools and facility maintenance equipment, • Ability to troubleshoot maintenance issues and determine appropriate solutions, • Strong attention to detail and commitment to quality workmanship, • Dependable, self-motivated, and able to work independently as well as part of a team, • Professional, positive attitude and ability to work effectively with coworkers, • Ability to prioritize multiple maintenance requests and respond to facility needs, • Ability to physically lift and carry up to 50 pounds, • Ability to work outdoors and operate snow-removal equipment as needed, • Willingness to perform other facilities and maintenance duties as assigned, • US citizenship required At DTB, we value our employees and provide opportunities to grow and succeed. Our benefits and perks include: • Competitive salary and comprehensive benefits, • Medical, dental, and vision coverage, • Profit-sharing, 401(k) with company match!, • Tuition reimbursement of up to 100%, • Annual performance reviews focused on growth and development, • Employee activities and events, including picnics, baseball games, photo and fishing contests, and more, • Vacation and Sick time, • Family-friendly work culture, • Cash incentives and recognition awards With nearly 70 years of experience providing support to military and commercial customers, Dayton T. Brown, Inc. understands the value of technical competence, quality workmanship, and relationship building. Apply now! Dayton T. Brown, Inc. is an equal opportunity employer - Veterans and Disabled. Job Posted by ApplicantPro

Job Description Core Responsibilities: • Repairs: Conduct routine inspections, identify repair needs (including planned and emergency related repairs) and promptly address any issues related to the hotel's physical infrastructure, including fire/life safety, mechanical (HVAC, plumbing, controls), electrical (lighting, UPS, PDU, generators, primary switch gear), emergency backup systems and hot water system, high pressure boiler units, mechanical systems as well as all work associated with said repairs including relevant demolition, reconstruction, and cleaning of work area. Perform complex repairs, troubleshoot problems, and coordinate with external contractors when necessary., • Preventive Diagnostics and Repairs: Develop and implement a comprehensive preventive diagnostic program to ensure the optimal functioning of all equipment and systems within the Casino/ hotel. Regularly inspect and service equipment, follow manufacturer guidelines, and maintain accurate records of repair activities including all elements associated with diagnosis and repairs. Make recommendations to the Facilities Sr. Manager and Director for replacement should maintenance of equipment is nearing life cycle end or is becoming inefficient., • Safety and Compliance: Maintain a safe and secure environment for guests and employees by adhering to all relevant safety regulations, building codes, and industry standards. Conduct regular safety inspections, address potential hazards, and ensure the proper functioning of fire protection systems, emergency lighting, and other safety equipment. Work with Facilities Sr. Manager and Director to improve processes and develop industry leading safety protocols., • Team Collaboration: Collaborate closely with the hotel's management, operations, supervise outside contractors, as well as maintenance staff to address maintenance concerns, prioritize tasks, and provide technical support as needed. Foster a positive and cooperative work environment, encourage teamwork, and provide training and guidance to new staff members., • Record Keeping and Reporting: Maintain accurate records of diagnostic and repair activities, equipment inventory, and maintenance performed. Prepare regular reports on maintenance expenses, project updates, and equipment performance. Assist in budgeting processes by providing insights and recommendations related to engineering and maintenance needs. Utilize Management repair tracking hardware and software and input appropriate metrics as required., • Training: Proactively improve technical skills and stay up to date with new technology through training resources available both internally and externally as well as available through the IUOE training courses to maintain skill sets and licensing, if applicable. Work with leadership to develop Facilities Mechanic I team members to prepare them for more complex work., • Performing routine inspections around the building to identify potential issues such as structural damage, windows, and door issues., • Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures including relevant demolition, reconstruction, and cleaning of project staging area as required., • Test and Diagnose the building heating equipment for possible repairs to keep climate control in the facility functioning properly., • Operation of relevant tools and machinery necessary to perform duties as directed. IUOE Facilities Engineers in this role performing work assignments in their course of duties shall perform minor tasks commonly performed by another craft in order to complete the major assignment. For illustrative purposes, such minor tasks include but are not limited to: removing conduit or electrical wiring once an electrician has made sure the power has been turned off during a major renovation assignment; touching up paint, installing molding, repair and painting of retaining walls, doorways, repair of HVAC vents, plumbing related work, as well as any cleanup and demolition required to commence and complete the work assignment. • All other duties as assigned. Qualifications/Requirements: • High school diploma or equivalent degree required., • Minimum of 3-5 years previous experience in general maintenance/repair for commercial facility required., • Must be able to obtain a New York State Gaming License. OTHER • Must have general knowledge of the use of equipment used in building trades., • Strong knowledge of building systems, including electrical, plumbing, HVAC, and mechanical systems., • Familiarity with applicable building codes, safety regulations, and environmental standards, • Ability to understand and follow OSHA guidelines., • Ability to stand, crouch, and climb to perform repairs, use ladders, and perform various types of manual labor., • Ability to lift up to 50 pounds., • Visual acuity sufficient for reading, performing repairs, and painting., • Weekends, Holidays, and swing shifts may be required., • Must be able to obtain a New York State Gaming License.

Job Description Core Responsibilities: • Repairs: Conduct routine inspections, identify repair needs (including planned and emergency related repairs) and promptly address any issues related to the hotel's physical infrastructure, including fire/life safety, mechanical (HVAC, plumbing, controls), electrical (lighting, UPS, PDU, generators, primary switch gear), emergency backup systems and hot water system, high pressure boiler units, mechanical systems as well as all work associated with said repairs including relevant demolition, reconstruction, and cleaning of work area. Perform complex repairs, troubleshoot problems, and coordinate with external contractors when necessary., • Preventive Diagnostics and Repairs: Develop and implement a comprehensive preventive diagnostic program to ensure the optimal functioning of all equipment and systems within the Casino/ hotel. Regularly inspect and service equipment, follow manufacturer guidelines, and maintain accurate records of repair activities including all elements associated with diagnosis and repairs. Make recommendations to the Facilities Sr. Manager and Director for replacement should maintenance of equipment is nearing life cycle end or is becoming inefficient., • Safety and Compliance: Maintain a safe and secure environment for guests and employees by adhering to all relevant safety regulations, building codes, and industry standards. Conduct regular safety inspections, address potential hazards, and ensure the proper functioning of fire protection systems, emergency lighting, and other safety equipment. Work with Facilities Sr. Manager and Director to improve processes and develop industry leading safety protocols., • Team Collaboration: Collaborate closely with the hotel's management, operations, supervise outside contractors, as well as maintenance staff to address maintenance concerns, prioritize tasks, and provide technical support as needed. Foster a positive and cooperative work environment, encourage teamwork, and provide training and guidance to new staff members., • Record Keeping and Reporting: Maintain accurate records of diagnostic and repair activities, equipment inventory, and maintenance performed. Prepare regular reports on maintenance expenses, project updates, and equipment performance. Assist in budgeting processes by providing insights and recommendations related to engineering and maintenance needs. Utilize Management repair tracking hardware and software and input appropriate metrics as required., • Training: Proactively improve technical skills and stay up to date with new technology through training resources available both internally and externally as well as available through the IUOE training courses to maintain skill sets and licensing, if applicable. Work with leadership to develop Facilities Mechanic I team members to prepare them for more complex work., • Performing routine inspections around the building to identify potential issues such as structural damage, windows, and door issues., • Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures including relevant demolition, reconstruction, and cleaning of project staging area as required., • Test and Diagnose the building heating equipment for possible repairs to keep climate control in the facility functioning properly., • Operation of relevant tools and machinery necessary to perform duties as directed. IUOE Facilities Engineers in this role performing work assignments in their course of duties shall perform minor tasks commonly performed by another craft in order to complete the major assignment. For illustrative purposes, such minor tasks include but are not limited to: removing conduit or electrical wiring once an electrician has made sure the power has been turned off during a major renovation assignment; touching up paint, installing molding, repair and painting of retaining walls, doorways, repair of HVAC vents, plumbing related work, as well as any cleanup and demolition required to commence and complete the work assignment. • All other duties as assigned. Qualifications/Requirements: • High school diploma or equivalent degree required., • Minimum of 3-5 years previous experience in general maintenance/repair for commercial facility required., • Must be able to obtain a New York State Gaming License. OTHER • Must have general knowledge of the use of equipment used in building trades., • Strong knowledge of building systems, including electrical, plumbing, HVAC, and mechanical systems., • Familiarity with applicable building codes, safety regulations, and environmental standards, • Ability to understand and follow OSHA guidelines., • Ability to stand, crouch, and climb to perform repairs, use ladders, and perform various types of manual labor., • Ability to lift up to 50 pounds., • Visual acuity sufficient for reading, performing repairs, and painting., • Weekends, Holidays, and swing shifts may be required., • Must be able to obtain a New York State Gaming License.

Job Description Care. No Matter What. Position Summary: This position offers the opportunity to career-advance to a Patient Relations Coordinator position based on developing competencies and the successful completion of applicable certification. Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and good referrals for service. Assures departmental compliance with agency policies regarding appointments and confidentiality. Accurately enters registration, insurance, and appointment data into the computer. Medical Benefits start DOH Essential Functions: • Answer in-coming telephone calls within three rings and according to protocol. (E.g. Planned Parenthood Hudson Peconic; this is Ernestine; How may I help you?), • Answer callers’ questions regarding hours, services, directions, prices, referrals, etc., • Forward callers with medical questions and concerns to appropriate health center staff., • Ask appropriate questions to determine type of visit patient needs., • Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration., • Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested., • Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization., • Perform sliding fee scale assessment as required., • Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center., • Provides a rich conduit of information and ideas between sites and other PPHP departments., • Participates in ongoing feedback with colleagues., • Incorporates customer satisfaction into all aspects of the work., • Encourages Team to take responsibility for evaluating and improving systems., • Supports and encourages a culture that:, • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly., • Ensures that interactions incorporate PPHP values of integrity, partnership, customer focus, communication and quality., • Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity matters., • Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration) and Title X.Experience, Education and Licensure, • Commitment to the mission and goals of Planned Parenthood., • High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service., • Excellent customer service skills, especially a calm and friendly telephone manner., • Adept at using CIS software and MS Outlook programs utilized in this agency., • Ability to perform detail-oriented work routinely., • Ability to handle confidential information discreetly., • Ability to work flexible hours including evenings and weekends$21.25 per hour, after successful completion of probationary period increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionPosition Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and provide accurate referrals for service. In addition, the PRA assures departmental compliance with affiliate policies regarding appointments, confidentiality and accurately enters registration, insurance, and appointment data into the computer. Essential Functions: • Answer in-bound telephone calls within three rings and according to protocol. (i.e., Planned Parenthood Hudson Peconic; this is Ernestine. How may I help you?)., • Answer callers’ questions regarding hours, services, directions, prices, referrals, etc., • Forward callers with medical questions and concerns to appropriate health center staff., • Ask appropriate questions to determine type of visit necessary for the patient needs., • Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration., • Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested., • Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization., • Perform sliding fee scale assessment as required., • Screens and provides information on available programs, i.e., Family Planning Benefits Program (FPBP), Medicaid for Pregnant Women, etc., • Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center. Supports and encourages a culture that: • Provides a rich conduit of information and ideas between sites and other PPHP departments; Participates in ongoing feedback with colleagues., • Incorporates customer satisfaction into all aspects of the work., • Encourages Team to take responsibility for evaluating and improving systems. Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly. • Ensures that interactions incorporate PPHP Service Standards and values of integrity, partnership, customer focus, communication and quality., • Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity., • Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act), CLIA (Clinical Laboratory Improvement Administration) and Title X. Non-Essential Functions: • Provide feedback to management regarding trends that may impact services, programs or marketing plans., • Complete all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA., • Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours. Qualifications: Experience, Education and Licensure: • Commitment to the mission and goals of Planned Parenthood., • Minimum High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service., • Excellent customer service skills, especially a calm and friendly telephone manner., • Adept at using CIS software and MS Outlook programs utilized in this affiliate., • Ability to perform detail-oriented work routinely., • Ability to handle confidential information discreetly., • Ability to speak Spanish or other languages common to the PPHP’s clientele, preferred., • Ability to work flexible hours including evenings and weekends. $21.25 per hour, after successful completion of probationary period increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.