Property Manager Self-Storage
hace 5 días
New York
Job DescriptionBenefits: • 401(k), • Competitive salary, • Employee discounts, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development We are seeking an experienced, motivated, and customer-focused Property Manager to oversee operations at our Brooklyn self-storage facility. This is an excellent opportunity for a hands-on professional who thrives in a fast-paced environment and wants to grow with a rapidly expanding company. Position Overview: As the Property Manager, you will be responsible for the overall performance and daily operations of the facility. This includes sales, customer service, collections, property upkeep, team coordination, and maintaining a safe, clean, and professional environment for customers and staff. The ideal candidate is organized, dependable, sales-driven, and comfortable managing multiple responsibilities throughout the day. Key Responsibilities: • Oversee all daily operations of the storage facility, • Drive unit rentals and maximize occupancy levels, • Meet and exceed monthly sales and revenue goals, • Sell retail merchandise including locks, boxes, tape, and packing supplies, • Deliver exceptional customer service in person, over the phone, and through email communication, • Assist customers with move-ins, move-outs, transfers, billing questions, and account management, • Manage collections, past-due accounts, auction processes, and payment follow-ups, • Conduct regular property inspections to maintain cleanliness, organization, and safety standards, • Perform light maintenance duties including sweeping, mopping, cleaning units, changing light bulbs, removing debris, painting touch-ups, and basic troubleshooting, • Coordinate repairs and communicate maintenance issues with vendors or upper management, • Monitor security cameras, gate systems, alarms, and property access activity, • Open and close the property according to company procedures, • Ensure vacant units are clean, secure, and ready for new rentals, • Maintain accurate customer records, rental agreements, and payment information, • Handle administrative tasks including reporting, scheduling, filing, inventory tracking, and data entry, • Order and maintain office, retail, and facility supplies, • Support local marketing efforts including outreach, promotions, online lead follow-up, and community engagement, • Respond professionally and efficiently to customer concerns and conflict resolution situations, • Ensure compliance with company policies, safety procedures, and operational standards, • Assist with training and supporting staff when needed, • Maintain a professional appearance and positive attitude at all times, • Perform additional duties as assigned by managementQualifications:, • Previous property management, retail management, or sales management experience preferred, • Strong sales, leadership, and customer service skills, • Excellent communication, organizational, and problem-solving abilities, • Ability to multitask and prioritize responsibilities in a fast-paced environment, • Comfortable using computers, POS systems, and basic office software, • Self-motivated, dependable, and detail-oriented, • Ability to work independently with minimal supervision, • Ability to perform light physical labor and lift up to 50 lbs when necessary, • Weekend availability required, • Must reside in or near Coney Island, Brooklyn, NY, • Employment contingent upon successful completion of a background check, • Self-storage experience is a plus but not requiredCompensation & Benefits:, • Competitive salary, • Performance-based bonuses and incentives, • Health benefits, • Paid holidays, vacation, and sick time, • Career advancement opportunities within a growing company, • Employee discount on storage units, • Stable, supportive, and team-oriented work environmentIf you are a motivated professional looking for a long-term opportunity with growth potential, we encourage you to apply today and become part of our growing team. Pay: $50,000.00 - $55,000.00 per year Benefits: • 401(k), • Health insurance, • Paid time offAbility to Commute:, • Brooklyn, NY (Preferred)Work Location: In person